I went there for a manicure and pedicure, the nail tech did my nails nicely, when she was done I had excess polish under my nails, I didn’t complain one bit I simply asked her to fix it and she got upset she said she’s not gonna do my pedicure because I am picky. Fair enough, I asked for another nail tech, that’s when the owner and his wife(tech that did my set) lashed out at me and told me to go get my feet done somewhere else. They didn’t even take the time to ask me if I was satisfied or not instead they tried to argue with me, because i simply asked the tech to remove the excess polish. The owner even told that he would cut the nails off, he was backing up his wife, they both ganged up on me, I literally got treated poorly for no reason. Horrible customer service. They could have handled the situation differently. I will never go there again. I’m disappointed.
We made an appointment at 4:30. I sat there with my feet in cold water till 530 still waiting for a pedicure. I have been going there for years. I will never return again. After years of going there, you would think they would treat their loyal customers better. There are 1 million nail salons. I would not recommend them & I certainly will not be going back there. The owners response to me when I asked questions about the delay in the pedicure were absolutely ridiculous.
It looked good until I seen them in the light. Wow I can’t believe this was done by a professional. Never again.
Jaden and Faith are Lifesavers. Theyre amazing what they do.
Clean place, You really just have to be pickie about who does your nails though. Today I went in for a manicure and pedicure and brow wax around 10:30am and there was only one person being taken care of. My regular pedicure took over an hour and fifteen minutes😒 and the techs were arguing about it. My manicure started around 12ish. My nail are misshaped, color splotchy and the color is sticking to my skin because they weren’t done correctly. I mentioned I did not like them even told her specifically what I wanted changed with no prevail. Today was a total DUB. I’ll be getting them fixed somewhere else and won’t be returning. Did I mention I didn’t get my browns done 🤦🏽♀️
My favorite place to do my nails in WPB! The staff is so kind and welcoming, everything is always clean. I come every 2 weeks to do my gel acrylic manicure & pedicure & it looks bomb every time. Greter is my girl and she does every set beautiful & fast! I highly recommend checking this salon out for all your needs (-:
Having been a nail technician many years ago I need to say that the technician that worked on me was excellent did every step correctly and didnt miss a Beat thank you very much my nails are gorgeous
Gretter is the Best nail tech ever. Professional and great customer service each and every visit. Her pedicures are Excellent 💗. I highly recommend her for all your services.
Jaden is the best..
Polish peels, they are never on time, they talk and play with each other out loud with very inappropriate conversations. You tell them what you want they offer you something different. All the polish I requested was dried out.
Nice people, comfortable place. Grettel is the best nail tec that I have been before. She is friendly, professional and she does a great job, both manicure and pedicure. I love her work.I highly recommend her for all your nailcare needs.
Gretter is the best. If you show her what you want, shell get it done.
Tech stayed on the phone whole time doing my feet. So unprofessional Christina. She video chatted the whole time.
Nice place. Tile trim bathroom sinks decor etc. but the workers aren’t the greatest. The gel is $15 extra. You take a risk each time you go
I loved my nail tech Amy very attentive to detail... one recommendation is to work on the walk in wait time other then that very nice clean place
Don’t post your closing time as 8 pm and turned down your customers shrugging your shoulders at 7 pmUnprofessional!
Jaden the best!
I went there and wait for 1hour 45 minutes when the guy told me that I should be taken in 15 minutes. I end up leaving without service. Very unprofessional, I get to the point I wonder if they even notice me.
Love love Gretter! Ask for her. She’s amazing. My nails always look spectacular. She always does what I ask for and more. I would definitely recommend her. Professional and hard working!
I waited an hour in a half. I had no appointment so I waited and when the next walk in came in they took her before me. Never coming again!
Went yesterday to do my nails with Gretter and I am in love with her service and her job. My nails never looked this good. I would definitely recommend her. Very professional service!
I’ve been coming here for years and always loved the service provided from tia team of nail experts. Today i experienced a horrible new nail Tech Keisha that was unprofessional, rude to me and heard her being rude to other clients line if she was the Boss. Rude to the owner too. As long as she is working there, I will take my business elsewhere. Sorry Jaden and the other ladies, but people like that you don’t need taking care of your old clients. Very dissatisfied with her attitude. It was nice doing business with you guys until today. Get rid of the bad Apple!
Great place for nails. Ask for Christina she does a very great and wonderful pedicure and manicure. Great with scheduling appointments. No wait time. Very clean environment.
Nail Experts Is UNDER NEW MANAGEMENT!.Is a Total different salon The staff is super Friendly and very Professional. From the moment you walk in, you feel Welcome.They got new Spa packages for pedicure, and for a little extra money you can upgrade your pedicure with a nice massage for your feet.They use top quality Products and Nails last Long.My girl is Grace, she is adorable, always pampering me.Love the place!!!
Gretter did my pedicure and she did an awesome job.I would go back to her again.She has a great personality. 😊
Horrible service from NiJaden rude horrible business manWitness lots of disrespect today while getting my nails done. Awful i will not be back
This is my very first google review. Im sorry but I cannot ever see myself getting my nails done at this salon again. This was my second visit there and I got nexgen done. My natural nails are long so I never use a nail tip. Not even 2 hours after i get back home and my index finger nail completely snaps off just by putting on my shoes. Its probably because of how thin my nails were filed down and not enough powder being applied to my nails. Im happy they were very professional and fixed my nail for free but Ive never had an issue like this with nexgen before. I was so shocked. ltll be a while before my nail grows back so thats what Ill have to do
Gretter is amazing. She has the best interest for the clients. I will be back!❤
Ive been here two times and both times were bad experiencesPrice wise they are over charging for their capabilitiesFirst time I went the lady smelled like she was drinking wine or Champaign and was even hiccuping and having trouble speakingShe took a very long time to do my nails and hurt me multiple timesMy hands nails shapes did not match each other either and had some longer than the other I was very upsetThen the 2nd time I wentThe lady I will say was very loud and talkative which isnt a big issue to me because so am I but she was also very ghetto and talking about inappropriate things although she was kind I feel she was very unprofessional she also didnt give me a brand new set like I had asked instead she gave me a fill in and due to that my nails ended up lifting so bad and breaking I could see in-between the acrylic and my real nail also since she didnt give me a new set my real nails were way over grown I did not feel clean which was the purpose of me getting them changed was to feel freshShe was very nice she just didnt do her job properly multiple times during the service she did my nails procedures a little different and I remember her say so that she likes to do them different and I wasnt opposed to it cuz she said it like she was confident like she was gonna do a good job that would lastThey were pretty and sharp but didnt not last a weak because they were not on properlyWhen I went to my other nail spot the lady felt so bad trying to take the nails off because she could do so with out hurting me because the girl didnt install them right.
I being doing my nails here for 2years I can not said nothing negative I love Jayden and his girls doing nails they friendly they treat you like family 😉.
I always do my nails with Gretter and I love her job! I recommend her to all my friends and if you like nail designs like I do, come see her ...
Very unprofessional! Didn’t have me on time, had an appointment at 5:30 checked in at 5:20 ... now it’s 6:00 I left ... would not recommend if they can’t even attend someone on time don’t trust them with nails! Don’t waste time please.
Have been going to this salon for a year and I Love my girl Yuritza and how everyone is friendly also I love how my nails last me for a long time.
Love going here pretty spa like. Have been satisfied with various services.
Yuritza has been doing my nails for the longest now and let me tell you they last very long and she is very good at he job I love her !!!!
This is like the best nail place in West plam beach ! They treat you well and they even give you FREE DRINKS !!!! I mean what’s not to love about this place?And GRETTER is amazing ! I found her and I don’t do my nails with nobody else than her ! I recommend her 100%! ! You won’t regret it
I love this salon because its professional i will make sure i will come back
Gretter she does such an amazing job Im very happy with her work thank you so much for always doing my nail so perfectly
I love come here becouse Gretter and Pilar make me happy and they do good job......I love my nail thanks so much guys.
No wait and they do great job
I love this place💖💖💖💅💅💅💅💅 been coming here for over a year love the new owners Jaden and Grace are so awesome👍👍👍 they offer refreshments and always give a true estimate on the wait..I have bought several friends and family members here and everyone became an instant loyal customer.. The atmosphere is great and the employees are wonderful not to mention the attention to detail and the friendliness.. You never feel talked about nor never rushed...I ❤everyone there but Grace is my 💖.. Give them a try you wont be disappointed👌👌👌
Great service ! The pedicure are amazing ! My nail tech took her time in every detail. ! & she never got frustrated with me when I couldn’t make up my mind she kept suggesting different colors & different styles !
New manager Jaden!! He is super friendly and really good. They still have some of the old really nice techs there but they now offer drinks and different pedicure treatments. Jasen also does really nice work with liquid gel. Other salons dont even offer liquid gel but they have it here! I have returned as a frequent client.
Excellent experience my score is 10 to gretter for her excellence both in her work and in her respect for people
If I could send a pic I would...the girl was ok...but she did a horrible job with putting on nail polish...I was very dissatisfied with the owner..I told him I felt...he didnt even look at the girls work...not professional..i will not never come back...he made me so upset..i though he was better than that..i love coming there..never again
Christina did a great job with my pedicure! She is very attentive with detail and takes her time which is great. Definitely recommend her.
This visit was amazing! Always ask for Ms. Kim to wax your eyebrows! Everyone is so nice there, and talented in their own ways. The gentleman there doesnt do eyebrows very well, but wonderful with everything else! MS. KIM! shes a little bit older than the other ladies there, but not by much! she is just so wonderful! Thank you Ms. Kim!UPDATE : Ms Kim is no longer there! But another woman did my eyebrows and she was wonderful! When I go back this week Ill get her name! Like I said, Everyone in this salon does an amazing job at what they are best at! I hate reading some of these negative reviews... Because they are ALL so attentive to each customer. If you end up unhappy with anything at all, you should speak up... Let them know! They are always willing to rectify any mistakes. But people arent saying anything to their faces... They wait until they are not there and write a very public review that is so negative. Im just saying, this is a small business... We have to support our small businesses... The internet has made it too easy for people to write some crazy things, but they wont say anything about being unhappy to the people working there first. The internet is a great tool! Use it properly. We all have voices, use your words in the establishment of you are unhappy before leaving. If after that, you are still unhappy then sure... Write a negative review. But they have been around here for a long time now and I know that they are happy to help you with any issues you may have. Im just saying, think about that before leaving such terrible reviews, because they may have no idea that you were unhappy to begin with & thats not very fair. Especially when they are more than happy to fix any problems. Good luck everyone!
I have been going there and spending my money with this nail salon for a whole year I even worked there for Jaden but when I started to feel like I was being pressured into working long hours without food or a decent break I had to leave even after I left I kept spending my money with Jaden and he never complained with any other client about wanting their nails a specific way I always pay what he charges I never battle with his price and today he tells me its difficult to do my nails and to ket someone else do my nails he had become very big headed and is now charging entirely too much for his services to have a problem with someone wanting what they are being over charged for remind you I never complained about the price o just paid it because I got what I wanted but to tell me I have to go to someone else when I been going to you for the longest is a slap in my face and very disrespectful I do not recommend it
The worst nail fill Ive ever gotten! Nails are all different lengths, shapes, sizes. Nail tech burned me several times. She polished my nails so poorly I redid them when I got home. I will never go back!
This is the best nail salon ever, everyone is nice fast and very accurate i will be coming always here very nice environment and always have the latest trends amd quality products!!!!!
Very nice workers, and great customer service!
Under new management, Our goal is to provide top quality health & beauty care. Our knowledgeable, courteous, and professional staff will make this a fantastic spa experience for you.We offer a variety of services for your full enjoyment. We cater to spa parties, bridal parties, anniversaries, birthdays and the list goes on!
I always get my nails done with Adel, she’s the best!
I LOVE COMING BACK TO THIS SALON!! This is not just new management but NEW OWNERS who are skilled and experienced in managing a top shelf operation. Ive gotten good service from several of the techs but I like GRACE the best. Enjoy, kai
So I went in here about a month ago and a gentleman did my nails, he did an ok Job The nails looked good from the front from any other view they were flat no shape of my natural nails.
They are mean and l have never been treated as badly in my life. The work they did was horrible. They could not even put acrylic on my whole nail. I was was unhappy and I asked when the rest of the acrylic was for my nail. She locked the door and cussed me out. And I paid 20.00 for her to unlock the door. She is a crazy women.
Great customer service but I went in for a pedicure, I paid $30 for the works and it literally looks like my 3 year old boy did the paint on mu toes, the nails were uneven and it looked just ridiculous. My eyebrows on the other side were done great. I just think competent people should be hired
Great customer service, they have free drinks available to customers. The staff goes above and beyond to make sure youre happy with your finished result.
Hi I recommend everyone who like nails please go to nails express on Military and crest haven is the best place ever. They are verry friendly and also make you feel part of the family, I been doing my nails since 2013 long time ago I try different placed but this is the best ever please walk In and you will see so far I give 5 Star because theres no more stars but I will love to give them 10 Stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️💅🏻
Cristina, she is the best in nails an pedicure...Awesome, amazing, expectacular
I recommend Kevin for a fantastic pedicure and regular mani. Grace for gel nails and eyebrows. The place is tastefully decorated, they have nice music playing and feels relaxing. Highly recommend.
Adeleni is always the best, she knows what she is doing and she is great with her clients!!!
Nice attention. Good job. just missed kissing my feet 😂😂😊
I recommend Adeleni the nail tech that wears glasses.My first visit was last week and she did an excellent job I was very satisfied.
Its my first time at this salon and I just have a great delux pedicure ever. Love it. Recommended .
My go to nail salon. Jaden and Grace are awesome, and Grace is the best with waxing. All of the staff have great personalities. Music is good too.
I would give a 5 star because I started coming here recently my first two visits I loved how my manicure and pedicure turned out however on Sunday I had a Turkish lady do my nails and she didn’t really know how to do gel I guess i don’t know if she was there learning but now I’m extremely not happy about it.
This was my first time there. Got in right away. Love the atmosphere. Lee did a great job on my toes and nails ! I definitely recommend going here !
Gretter love the nails she’s great
I recently got my nails done on Saturday the 11th. The service was great but a couple of my nails are already poping off!! The guy said they have a 2 week guarantee and it’s only been 1 week..
This place has the WORST customer service I have ever dealt with. Went in for a full and pedi, wanting gel polish. The guy refused to show me the polish, after waiting OVER an hour (mind you I called ahead for an appointment) someone else walks in, sits down and 2 minutes later they take her in. When I say something the mans response is you told me youre not doing them so now you wait. Like another hour excuse me? Why did I just sit for over an hour with an appointment for you to take a walk in before me??? Especially if I said I wasnt getting them done ??? I will never visit here again
Good service long lasting pedi and mani
Love how they do my nailsThank you Adele, Jayden & Grace
I would have given this a 5 star if the service on my last two visits wasnt horrible i went in and got a mani and pedi ending up spending over 100 on both just to get a crappy service when i am one of those people who tips u great because i know how it feels to do a GREAT job and get paid poorly. But after i noticed my service was horrible(stones fell off and the guy they had paint my toes missed several spots and the colors did not match because hpw he painted it) i went back only to be told i have to wait a hour just to put my stones back on.... Its sad to say onve the service is done at this place they careless ABOUT WHAT HAPPENS AFTER. Jayden can be a blessing when he wants to but hes all about the money he doesnt care about the service ans he definitely shows it.. Ive sent people over to him and this is the loyalty i get.. Its ok i will go somewhere else wont recommend another soul to this place...
I love getting my nails done here with adele, they also offer drinks and ms. kim leaves my eyebrows very nice, i am now a regular customer!💅
Ive been coming to this shop a very long time now & they have only improved. Great friendly funny professional staff. Lee keeps the shop lively, Grace is amazing at pretty much everything & Jaden is just as amazing! Great place to come to unwind and get your mani pedi. I highly recommend!
Ive been going here for sometime now and I normally do not have any problems, but I got GEL nails manicure for the first time on Saturday evening 13th, Sunday 14th and Monday the16th tey were peeling off a tad bit however, i didnt make a fuss about it but today Oct 16th, The GEL has peeled off on half of my nails and I am livid.Im not sure if it was even GEL polished that was applied to my nails as bad as my nails look after 3 days and was told that GEL lasts for 14-21days. Even another worker said the tech was doing it wrong but the Nail tech that were doing my nails ensured her that they were being done correctly., I mean what did I know Ive never had GEL nails before but after asking lots of people who get this faithfully they told me that my nails were done wrong because the glitter on my nails were not supposed to feel rough/clumpy. However, I did speak with the manager Jaye and he instructed me to come in tomorrow to get my nails redone free of charge.
The place is nice and relaxed and the employees are very nice too.
ABSOLUTELY LOVE IT!!!! 🤗🤗🤗😏Grace or jaden have always done my nails since the first time I came about 6 months ago. I come every 2 weeks and I have never had a bad experience on the contrary the owners are amazingly friendly kind and offer a fabulous service with a smile on their faces. Different options of treatments for all different price budgets. And let me not forget they offer wonderfull smelling products to pamper yourself I DEFENTLY RECOMMEND this nail salon to all my friends and my family as well !!!!!! 😍😍😍😍💅🖒👌💖
ExcellentWonderful staff, very clean, professional and the nail tech is very kindful!
Best nail salon! Absolutely amazing I cant go anywhere else.
All my nails fell off in 2 days before my 15 birthday and they were loose and wiggly
The owner has very good hospitality the girl that does my nails there is named Lee very good Nails Tech
I will NEVER go back to this place! I got a pedicure due to them being short staffed (3 ppl working only 1 can do acrylics) I decided to go to the store in the same plaza. I paid for my pedi (older man swiped my card on his phone) I did my shopping came back and got my nails filled, when I was ready to leave this man said I didnt pay for the pedi!! The other staff as well as customers told him that I paid HIM.... the owner was there giggling as if something was funny THEN I was told that they are cash only....fine. I left got cash came back paid for both my fill and pedi. Got home logged onto my back account and it CLEARLY shows that my pedi was paid for with my bank card. This was my 3rd and LAST time going to this place. Here is a tip for you.....if you go pay in cash or they will get paid double for a service you received only once!!!!
Gretter great job, loved my nails!!!!!!She’s the best
A recommandé. likely, friendly and very professionnel. I would like to give 10 star if i can.. thanks
The new ower is great but new staff Im not happy with at all. I always come here faithfully to get my eye brows done and the new lady does not know what shes doing. She didnt trim they as they usually do or pluck them when she was done waxing. She was very rough lacting like she didnt like her job. And she gave them a ugly box shape when that wasnt even how they were before. They were so thick and nice now they are thin and box shaped. I have never had them look like this before I should have said something but it is what it is. Wont ever go here again.
I went and got my nails done today and it was great for like a 1 hour let me remind you it was a gel full set then I finally got home and my gel started slipping on my middle finger on my left hand an I payed $40 for it I’m highly upset
Nicest service ever, very friendly and trained staff!
First time at this salon, I love it. Very Clean, Friendly, & Great service!!!
Nail tech was on her phone, facetiming, my nails took 3 hours. One women came for a full set and left before me
Best salon ever, I love the sport pedi, its amazing!, Grace is the best!
Just a wonderful job!!!; Thank you for taking care of my lady