I saw Peter for an ombre set. I love the color, but the shape is very thick and coming pretty far up above the nail to the point where it looks bulbous. I asked him if he could make it less thick and he looked irritated and didnt say anything. A while later he filed them more with the dremol tool, but it did not help the thickness. My friends said it looks like a drop of water is on my nails. I felt really uncomfortable saying anything else, since I had already mentioned it so I just paid my 60$ fee for dip powder apparently, tipped, and left.
Every time I come here everyone is always nice and every person that has done my nails always do a good job.
Peter did a full acrylic gel set and I am in love! He was very nice and made sure I got what I wanted. I will definitely be going back for my next set!
Marcus did my nails. He took his time and did such a beautiful job. Will definitely be returning.
Tricia was excellent! Not only was she precise but she was also gentle and informative. I’ve been looking for a good nail shop for some time now. I believe I’ve finally found one!!!!!!
Brought my girlfriend here for valentines day and she was treated very professionally and her nails came out great! Amy was very knowledgeable of her craft. I think shell be coming back here again!
Was able to get a same day appointment. Clean and relaxing.
Walk-in for a pedicure. They got my ingrowns out without any trouble. Color selection was great!
Hanna does my nails...shes really good and a sweet person...❤
Excellent service and friendly staff. Ive never waited long. Excellent Mani, pedis, waxing and lashes.
I absolutely love this place. It’s clean and beautifully decorated. Amy is the best at lashes & brows. I also had my nails & pedicure done & from now on this is the only place I’m going to. I will recommend this place to everyone I know ! Your service is phenomenal
Went last week to do my nails gel, color did not come out like photo and got credit to redo. went back to use my “credit” and they did not do gel so what was the point of offering the refund when I technically got nothing back in return could’ve gone to Target to get polish and paint them myself just like how i did the first time. I said it ok about them doing the regular polish when they finished becase I just wanted to leave becase my wants weren’t fulfilled the two times :)
They are under new management and what a big difference. My nails were done by Peter and they look great. Pedicure was perfect and even had my brows done . Professional and clean!
Skyiimoniibagg is here to announce the best nail shop in town Amy an her family does very well with the nail toes, an lashes an eyebrows I’ve been coming to them for a year now an haven’t been disappointed with the service yet ..!! Come an stop by I promise it won’t be time wasted
They have a different price every time you go there it’s like the makeup the pricing off the top of their heads..
I high recommend this place. They do very good job for my full set.
They did my nails, my nails lasted 1 week, I paid $45 and went back a week later because my nails where all messed up and they wanted to charge me another $45 to get them filled.Never again will I get my nails done at this place.
Clean. fast excellent service
Great customer service
It was my first time there I loved my pedicure
She did a terrible job on my acrylics
I LOVE KOI NAILS. ..I always make an appointment when I am in town.Wish they were located in Jacksonville. Beautiful and extremely clean,Kelly is amazing and very professional.
Came in here after hurting my nail & needing to get them redone. I definitely will be back!! Great service, and did a beautiful job on my nails. Nail tech was super kind. Location is very clean & very pretty. There was a great selection of colors too! Would definitely recommend!!
Theyre very friendly and so attentive. I always get what I ask. Im extremely glad I found this place. Theyre very artistic, I love all the designs. I will be coming here again and again.
Friendly and clean with very thorough services amy is amazing!
Excellent service and beautiful nails!
Bad service also were just staring at us not asking what we wanted to get we were standing at the desk for almost ten minutes and decided to leave instead
There prices are very hi than other salons
I went here recently while on vacation for a cruise. I chose Koi nail salon based on reviews of cleanliness, friendly staff and quality services and location. Both Kelly and TT did a fine job on my powder dip manicure and gel pedicure. Kelly was very patient with me as I was indecisive in what I actually wanted on my nails. The salon was kept clean.Although I do not live here, I will certainly return again on my next visit to south Florida.
I love my nexgen nails. They are clean and elegant for work and social. My pedicure was amazingCant wait to go back.
The place was clean, great service.
Dropped in during vacation... everyone was so nice, place was clean, great communication. Beautiful job done on me and my family! Very reasonable prices!! Thanks Kelly and friends!Amanda -nashville tn
Horrible customer service since you walk in. I walked in to get a manicure and the woman wasn’t welcoming at all. She point to the colors and kept me waiting. She was gossiping and not doing any work. Another employee complaint on her and they started fighting with each other. At the end the lady that told me to just grab a color was so rude after the argument that I decided to walk out. Customers were embarrassed about the entire situation and the place was empty in a Saturday. To me that said enough. This place is 2 min from my home and I rather go far than this rude place. Plus the prices were high for the kind of service. Not relaxing, terrible customer service, not a lot of color selection...just horrible.
Ive been going here since it opened. Fuji was doing my nails somewhere else and I followed him. He is GREAT!!! I moved to Royal Palm Beach and tried a couple of closer salons. NO WAY! Back to Fuji. My nails are strong long and healthy again.
Havent gotten my nails done yet but Ive gotten my toes done there a few times. They always do such a great job and they come out very nice. Everyone there is super friendly as well
Kelly is awesome. She takes her time and my nails are perfect every time. The atmosphere is great, the shop is clean and the staff is very friendly. They are honest with people and dont just say 10-15 minutes when they know it will be longer.
Fantastic friendly service, great prices. Love coming here, always lots of fun. The only place I get my nails done.
All around great service! The colors were beautiful, designs/decorations were plenty, and the atmosphere was warm and welcoming! I would definitely recommend to anyone, whether youre getting acrylics, gel or just a traditional mani!
Very clean and friendly place. All the staff is very welcoming. Shout out to Fuji whos been doing my nails for about a year now. I always leave satisfied and am very happy I found this place- its local and my nails are always on point when I leave
Very unfortunate experience. The place is gorgeous and the owner was very nice. Unfortunately the woman doing my pedicure was absolutely awful. Which, when youre having a bad day and looking forward to having 30 minutes of bliss, and you get a rushed 10 from someone who seems like everything else in the room is more important is well, frustrating! She didnt even rub my feet! And rubbed both legs at the same time for about 10 seconds. And just my shins. I mean come on! The worst.I had high hopes for this place and am super bummed. I will not be back.
Linda Gives the greatest pedis!!! Kelley and Fuji are great nail techs! Large color variety and reasonably priced. Very clean and professional salon!! I can def tell they do their hardest to get people in and out but would recommend an appointment to avoid waiting!! Definitely recommend to you ladies and gents looking for a regular manicurist!
Great service! Color selection is amazing and they are all so friendly and happy! Definitely coming back!
The place was so clean and got me in right away! I was excited as it was clean and priced well. I got the NextGen (dip) nails done on nov 23,2019. On Monday my left hand pointer finger nail broke. I hit it hard so I was like ok ... then today my right hand middle finger chipped off ON THE SIDE. My thumb also has some chips in it. I’ve been getting my nails done for 3 months now (my usual lady couldn’t fit me in so I tried this place) and this has NEVER happened to ANY nail. I was so disappointed in the quality. He had my nails done in less than an hour but I’d prefer quality over speed next time as this was a waste. My nails usually last 3 weeks and are just grown out. Never chip off. I won’t recommend this place except for saying it is clean. But to me I’d rather drive further and get good quality.
Good nail salon, I liked the work that they did on my nails. All my friends that saw it gave me a lot of compliments. Thank you for the amazing work.
It started off rough but by the end of the visit i was satisfied with pedicure and acrylic fill. This location is clean. They speak english so communication is easy. Fuji went above and beyond to insure i was satisfied!
Place changed my appointment on my teenage daughter 3 times with no notice and was unbelievably rude about it
PLEASE do not let all of these good reviews fool you. The women in their cannot do nails. I tried to give them chances I sent my sister and my daughter same results. The man does good nails but is pretty racist. He says things about Latinos and can be very rude because hes overworked as hes the only one who actually knows how to do nails. Be careful make sure that if you get your feet done that theyre opening a new package. There is 1 man, who is good, and 1 girl who is acceptable. But its a gamble.
This was such a great find! I’ve been with the same nail salon for years, and just discovered this salon. My new go to for sure!
Kelly did my gel pedicure and it absolutely came out perfect!! I have been having trouble with finding the right nail salon and I’m happy to say that this salon will be my permanent! ❤️
Horrible experience from when I open that door. The lady looked at me like I was an alien not been welcoming at all. The lady who did my pedicure peel off skin from my big toe meaning I am still in pain due to that poor job not able to wear close shoes. I asked her to cover the spaces she left empty, I only cover with nail polish the front part leaving nail polish on my skin. Regular manicure usually long last 3 days. This one was peeling 2 hours later, even the glitter that is hard to take off is gone already. I paid before do my manicure, when I walked away, the lady stop me asking if I paid already and made me wait 5 minutes until she figure out if I was saying the true or not. NEVEr NEVER again!
First time going the inside is so nice & relaxing the world are really nice people, they really helped me out with my nails made me feel comfortable the owner is really nice if youre not sure on whats good for you they will help you out. The best nails salon I ever been at, really recommend
I love this place, Ive known Fuji for about five years hes always been the one I go to ensure my nails look great. This salon is relaxing, clean and the staff is amazing. Id recommend this place to anyone.
Went in today for a fill in. My nails look beautiful and my nail tech was awesome I am new to the area and know where I will be going for my nails.
I love getting pedicures here. So relaxing and my feet are always soft and pretty when I leave. Definitely recommend.
Love coming here. They all do a great job and you feel like family!!
I really enjoyed my experience here. Fuji did my nails and did an amazing job! I would recommend this salon to my family and friends.
Trisha is awesome
I really enjoyed my services in the Koi nails & spa. The place is very nice and very modern and clean, the services is great, the ladys are fantastic.. I would defiantly be going back there.
11/3 Edit: in response to nik gonzales‘ review, I can personally vouch there was a mishap with his daughter‘s scheduled appointment being at 2 instead of 1. I was in the shop getting my nails done during this incident and his daughter was rude and disrespectful to the shop owner, Kelley. His daughter arrived around 1pm and they had 3 people ahead of her in the shop myself included. Kelley explained her appointment was at 2, apologized for the mishap and told her she can pick out her colors while she waits. His daughter then called her dad while in the shop and loudly complained about the shop in front of everyone and then began calling other shops to see if they could take her immediately. They ended up walking out of the shop and the staff did not say anything while his daughter was disrespectful. Shame on you for Nik for posting reviews that are damaging to people’s livelihoods and also allowing your daughter to speak disrespectfully to others. Kelley and her staff always try their best to accommodate their customers and are genuinely passionate about their business.I’ve been coming to Kelley for about 2 years and I cannot say enough good things about her and the shop. She helped me grow out my nails with the next gen. Everyone is incredibly skilled and creative. I always receive so many compliments on my nails and they are reasonably priced. I’m very hard on my nails with my day-to-day activities and they always last me 3-4 weeks. Any time I break a nail - Kelley always makes time for me to fix it.
Wonderful work by the way. Nice every time.
This place is great!! I love my manicure. Great attention to detail. The place is huge and so clean. I will be coming back for my bi-monthly mani & pedi. The owner is so friendly and attentive.
First AND LAST visit. They were rude, unfriendly, unprofessional but most importantly UNSANITARY!! My daughters pedi turned into an infected toe after they put there dirty hands, utensils, etc. on day 1. She was visiting from up north and I made the very bad mistake of suggesting this place! I hope this helps the next person so they don’t have to go through the same pain my daughter is currently suffering from.... I’d love to post pics but it’s not allowed on this google post or FB conveniently!!
Never have I felt so uncomfortable. I was there to have my nails off and get a basic manicure. The guy threw a full-on temper tantrum, throwing his weight around because I requested to have my nails wrapped and filed down rather than soaking my hands in acetone. Sorry I made your job that I WOULD HAVE PAID FOR a little bit more time consuming. He then brought other customers into his fit by asking them “this is how we do things here, isn’t it!”. Just appalling.
Very clean and quiet place. Nail technicians are friendly and take their time to make sure you’re satisfied and make you feel comfortable.
Fantastic salon. A bit pricey though. Great job on mens Pedicure.
Amazing experience and amazing results, my new nails are gorgeous. The place is very clean and the staff is very friendly. Will definitely come back.
This place is dope! Clean,friendly and very creative with nail art. Also practice healthy nail care. Koi for life.
Was so unhappy with my nail salon. I got so lucky and came across Koi and even luckier because MINT did my nails and she is fantastic! She is so patient, she listens and her work is gorgeous and clean! Highly recommend!!
Apparently they thought it was funny that I wanted a pedicure, point taken, Im overweight and not the most handsome guy. Anyway after that total embarrassment, the lady didnt understand what I was saying and proceeded to cut skin that grows a little weird under my toe. Long story short, the toe got infected and Im now on antibiotics and had to have an abcess lanced and drained that included a 300 dollar podiatrist appointment. This is a typical low end Korean salon just in a better location with non English speaking employees who are plain rude, ignorant, and unprofessional. Im not even sure they are licensed.
Great customer service.. Fuji knew exactly what I was requesting will definitely go back
BEST SERVICE EVER!! Kelly is a treasure!!! All these girls are so sweet and provide exceptional service. Looking at some of these reviewss, some of these people are walk ins that expect to be immediately seen as if they had an appointment(which they didnt). Koi nails is one of the hardest working establishments I know. Ive been coming here for years and sometimes these girls and Fuji dont even take lunch breaks. They are beyond hard workers. EXCEPTIONAL SERVICE! LOVE COMING TO THE SHOP
They have not kept up with the good work they started. My pedi is only ok. They rushed the nexgen mani and its terrible. Ill never go back. Besides cutting my cuticles many times. 😞 The pedi chairs are really nice (new) and comfortable. However the mani area is very messy and uncomfortable.
This people are very nice! My nails came out ok for a first timer! I just hated that when i got my pedicure the girl put a use disposable flipflop on my feet. You could clearly see a dirty footprint was already on the shoe. She just turned it over to use the cleaner side like its ok to reuse it.
TERRIBLE SERVICE. Called to get a nail fixed & was told it was busy if that was fine to come in so I did, and was told they were to busy so when I mentioned I called they felt SALTY for waisting my time AND rejected my service. ❗️ NEVER EVER WILL I RECOMMEND.
I lived in Palm Beach County for 2 1/2 years and it took me 2 years to find this amazing nail salon. I am sooooo glad I did. Honestly don’t waste your time going to those chain nail salons. Go off the beaten path and go to Koi Nails. They are family oriented and do fantastic work. Fuji did my wedding nails, Linda always did my pedicures, and Kelly does the bombest gel manicures ever. This place is the real deal- all those fancy nails you see on Pinterest - they can do it at Koi Nails. I moved to California and just recently went back to Florida and got another amazing manicure from Kelly. Definitely the best nail salon I’ve ever been to. Big props to my friend Steph for discovering this place!
Just had a great first time walk in service with Mint. She was very pleasant and did a great job. Will be going back. :)
The gentleman poorly executed my nails. Seemed he was in a rush to get to his appointments. They only had one person on staff at the time I arrived doing nexgen so I had to wait a bit (which I didnt really mind). The only thing I like about my nails was the shape I asked for. Everything else seemed very amateur as far as my nails go. The place was nice and clean though
AMAZINGGG!!! Kelly does amazing nails. Fuji is the besttt; designs,forms and a great person to converse with. Pedicures are so magical when the nail tech (Linda) is really great with ingrowns. Clean, quickly attend you, give u honesty feedback if its good for nails or not. Dont forget they have massages and wax. What is a better way to bond and make new friends over some wine and designs? NOTHING. So come get your nails done by the best of the best in West Palm.
I DO NOT RECOMMEND THIS PLACE. If I could give zero star I would. The old lady (i think her name is Wanda) gave me a horrible pedicure, she did nothing to my toes, and she also did not know how to do my nails, she destroyed my nails, I’m sorry for leaving this bad review n your page but she has done my nails twice and she just doesn’t know how to do them. Not coming back.
If I could give 0 stars I would. They were rude as soon as i walked through the door. Immediately left and went to Nice nails in greenacres.
Love going to Koi they are always accommodating. Great selection of colors and creativity.
Very clean and very well renovated on the inside. Went in with my girlfriend and she really enjoyed the service as well.
This is my 3 visit for nexgen. The lady that did my first was not bad but I wasnt very happy with her work then I met Fuji and my experience changed completly. He is fast and detailed. I dont have a lot of time in hand since i go in my lunch hr. My nexgen so far has lasted anywhere from 3-4 weeks it all depends if i pick on them =)
Okay
Regular Pedicure was great, but my gel manicure started peeling of in a week.
Ok so from the time I walked in there was straight attitude! I told them when I walked in I needed a pedicure and full set done they told me yes they can do it so as I’m almost done with my nails the man lets me know that they won’t be able to do my nails so I asked him why would he tell me after my nails is done so he starts to cruss me out then theats to call the police on me because I’m speaking on how I feel . He called me a coco rat because I was on the phone speaking creole which is very disrespectful!!!! After I pay him he runs to my taxi to let my taxi know not to pick me up which I ended up getting in the taxi despite the fact!! Ladies this nail shop is HORRIBLE THE CUSTOMER SERVICE IS TERRIBLE!! Worst experience of my life !!! I wouldn’t recommend this nail shop at all !!!!!!!
I will never go backThe girl that took care of me, had a attitude problem. She didnot talk . It was the worse experince i had .
Yes, very nice, new place but the ladies who do the pedicures are down right mean, rushed and unprofessional... the lady linda didnt even scrub the bottom of my feet, unbelievable, i told her I was ticklish but never said I did not want a scrub!!! The owner is very nice but what is the deal with rushing??? As if soooo many people were going in, Ive been there 3 times to give them the benefit of a doubt and always, always, rushing. Im done. Oh and not to mention I always get bubbles on my nails and Kelly is so rude as if it was my fault they also do not touch your own nail at all, no shaping nor anything, they only do the set they place, thats a sign of a bad nail place. Wellington has the best places, definitely worth the drive. Plenty of other places to go to.
The staff was friendly and the place is clean and organized. My nails look great! I will defianetly be going back
It might be a good idea not to make fun of your costumers.
Horrible service not only for myself but 2 friends of mine who went and naills were done wrong.The guys sister is owner and has nasty attitude. She usually sits there and doesnt do nails.Lost me and my friends as cuatomers
If I had the option of giving 0 stars thats what this place would get. Went there to get a mani gel and pedicure for the first time and was very dissapointed. The person who did my pedi did ok, but the paint job was horrible, didnt clean the edges well. Linda did my gel mani. She was in a rush, the painting was very sloppy, edges were not painted so i called her out on it and she tried to paint over it making it look worse. I told her i didnt like the way she was painting my nails and that i wanted the nail polish removed. She got upset and began removing it very rudely, then she turned to her co worker and began talking to her in her language in a loud tone, obviously talking about me! SO DISRESPECTFUL!!!!! I went to pay and told the person up front to charge me only for my pedicure. She said i owed $40 bc they did mani... basically paid for a horrible service and horrible experience! I dont recommend this place to anyone!
I wouldnt go back now technician made me nervous and the place is not clean
Beautiful salon! Great people! Calm serene and clean!