user
Aspen Dental
4164 S Broadway Ave, Tyler, TX 75701, United States
Appearance
Aspen Dental

Comments
Pa
Review №1

The doctor and staff are fabulous! Im looking forward to the procedures i will start tomorrow. Warm, welcoming and delightful people!Hurts like heck, however, I had 7 teeth pulled and bone graphs on my bottom teeth. Temporary teeth are beautiful. 11 days out and still eating ramon noodles and grilled cheese. In the long run itll be ok. In the now...OUCH!

jo
Review №2

Not helpful with paperwork. Must handle much of paperwork on your own. Dental staff is very friendly. Billing is pay now and you are on your own to contact your insurance.

Ke
Review №3

Dr. Vo was wonderful. She gave me excellent service and was so sweet. She made sure to explain everything in a way I understood. The front office was very helpful and polite. Overall great experience deserving of 5+stars

Ka
Review №4

Only recommend if you wanna still in the waiting room two hours past your appointment time !!

Ma
Review №5

Great service overall. The front was very willing to work with you and very polite. The doctors we all wondering, as well as the assistants. Everyone was just so nice!

Br
Review №6

This was my 1st time coming to this dentist office. Everyone was great! My dentist was able to squeeze me in on getting my tooth pulled that had me in horrible pain. She was able to get it done right then and there . The scheduling lady was super friendly and helpfully and really understanding! But the dentist and her helper were amazing!! Sorry I don’t remember names! 😕 I will most definitely be coming back to get the rest of my teeth fixed! Thank you for your great service!

Ch
Review №7

First time in Aspen Dental, very inviting all the staff here is super nice. I needed to get a procedure done for snap in dentures in 1 week before today, each Dr or colleague I talked too had thorough information. Want to give a great shout out to Lauren she worked with me on getting financial quotes, taking care of discount and any time I called with a question she was there to answer. Thank you Dr. Gadusu and her assistant completed my surgery today. They did an outstanding job making sure I was comfortable, she is great about making sure its right and correct. Love that she has heart and pride in what she does. My smile will be gorgeous. Very happy and want to thank you all 😀

Mi
Review №8

Went in for infected tooth. Was provided free X-rays and office visit. I was told my issue was infected gums. The whole left side of my face was swollen. I was told it would cost 3k to treat my issues with a deep cleaning. A week and half later after initial treatment and oral antibiotics my face started to swell again. My wife called to ask for more antibiotics to get swelling down until he get back in for another visit. They refused to prescribe any antibiotics and told me I needed to have the left side deep cleaned. I ended up having to go to urgent care same day and was advised I have a serious infection and abscess related to a cracked tooth. They never fixed the issue and just wanted to charge me money that was not needed to fix my issue. Go to a reputable dentist. We will not go back!

Ya
Review №9

I loved how knowledgeable and detailed everyone was. The level of care and respect was excellent, I will definitely share this experience with my family and friends.Rebecca

Am
Review №10

If there were 7 or 10 stars, I would give them that! I was a walk-in on a dental emergency, and they were able to fit me in, and went ahead and did a repair that they usually dont do on Fridays!! The staff and the dentist were very friendly and accommodating! Thank you Aspen Dental in Tyler!!

Br
Review №11

The staff was very friendly and courteous. They helped explain what they were doing and what they saw in terms that I could understand.

Ra
Review №12

Definitely not affordable. I have dental insurance. I explained in detail my financial situation, and asked for options. After my second visit, the presented me a care plan that started with a $3000 payment (after insurance). Not a graduated we can start here or these are the essential must fix things, simply if you want to continue care... come up with $3k.

ch
Review №13

Worst dentist office ever. I usually see a dentist in Sulphur Springs Tx, but while working in Tyler I needed something closer to home, so I tried Aspen. The people were friendly, but I guess the office staff doesnt know how to do their jobs. I get 2 free cleanings a year and because of the people in the office I have a bill in collections because they dont know how to do their jobs. I made sure they took my insurance before ever going there. I will stick with Summit Dental in Sulphur Springs no matter how far out of the way I have to go. They are the best. Aspen is a joke.

Ro
Review №14

Had a very positive experience this morning with Aspen. Very friendly and professional all at same time. Will definitely be going back.

Re
Review №15

Loved the way they treated me the nurses and dentists was great.. nothing I didnt like was the way the receptionist sat there and told me for a hour they coming and I saw 5 other people walk in and get in the back

Wi
Review №16

My visit today was great. All of the staff that I was in contact with were very friendly, helpful and professional. All the options were explained and I never felt pressured to do anything. I am looking forward to returning next week to get my dental procedure done.

De
Review №17

My experience on yesterday was wonderful. The staff was very professional and amazing to work with. they handled every situation with urgency and were very detailed when explaining or answering any question I may have had. All together I could not have asked for a better set of doctors and staff. Definitely looking forward to more future appointments

Ke
Review №18

I came in nervous and the staff did a good job really sure me everything I was in good hands the Doctor Sang ask me questions made me feel like he really care I really thank the staff for everything they did in my time with themAnd kudos to Doctor Sang for keeping a 55-year-old man for acting like a boy God bless the whole staff

Ki
Review №19

Im this visit my mother was in. She had a full extraction and Dentures put in. She had no problem whatsoever with them and neither did I they explained everything step-by-step that they was going to be doing let us know that they would be there if she needed them again. And they were so friendly which is why she decided to go ahead and do it there she liked everyone that she saw there. I would highly recommend Aspen Dental in Mount Pleasant Texas

Jo
Review №20

Had major tooth pain! They got me in quickly staff was very friendly and very informative! My tooth was exstracted right then and I was on my way pain free!

De
Review №21

Everyone from the front desk, to the techs, to the hygienist, to the dentist and the finance office were super nice and very helpful in explaining the work I needed done.

Ke
Review №22

I loved it they made me feel comfortable and talked me threw it all. So nice and fast. The results came out great thank you Aspen Dental. Yes I had a tooth that had to go abcessed and they got it after 45 mins of pulling it came out and see it was so infected it had infected my eye area.soon as I got home I could see my eye area was back to normal thank you guys for all your kind words and help the whole staff was great.

Am
Review №23

I thought they was pretty awesome considering it was technically was my 1st time getting anything done and they me feel comfortable as much as they could. they explained things too me down to Financials.They even showed you the x-rays of your own......they made my child feel comfortable family-friendly....I am terrified of the dentist so thank you to my team of people....

Sa
Review №24

What a wonderful experience! Very nice atmosphere! This dental office thoroughly explained procedures and billing in full detail, as well as answered my questions.I was really pleased with Dr. Vo and her entire staff. They were all extremely competent and professional. The hygienist performed thorough evaluations (with explanation) prior to cleaning. The office was neat, clean, and very convenient to my house.I have never been fond of going to the dentist but, Dr. Vo’s style of questions, answers, and recommendations with solid explanations had me feeling comfortable from the moment I sat in the chair. Her work seemed very thorough and was (and I’m so glad it was) painless.

Pe
Review №25

Aspen dental. A lovely bunch of girls made me comfortable. ..welcome...and the Dr was beautiful sweet. The price was competitive. I really will b using them. !

Li
Review №26

Dr. Vo is the best! I got my Invisalign a couple months ago and I love it. The office is easy to get ahold of and I can usually schedule same day or next day appointments as needed.

Je
Review №27

Absolutely the worst dental experience. I went to the office because of excruciating pain in my tooth, they were more worried about a dental plan, and seeing how they can get more money from me than helping the pain. I was told my service for an extraction would be one price over the phone before I got there and then told something completely different once i arrived! The doctor wrote me a prescription for infection an antibiotic. I got to the pharmacy and it just so happened to be a medicine I am extremely allergic to.... and FYI the paperwork you fill out asked me was I allergic to anything and I definitely listed it.

Ca
Review №28

I got dentures here six months ago, which was a mixed bag. Dentures are great but it was suppose to take two days to get my plate, instead it took two weeks. Next, I went for a deep clean which I pre paid for. They managed to take my money but not schedule my appointment. Thr service is fine when they manage to complete it. I have never actually recived a call back from the receptionist within the 24 hours they always promise. Maybe the front end needs some work .

Je
Review №29

Very professional friendly staff. Very short wait time.would highly recommend

Ap
Review №30

Ive been to several dentist over the years and I have to say the entire staff at aspen dental were amazing. Everyone was very kind, professional, and really went above and beyond to make sure I was comfortable during surgery. I would definitely recommend aspen dental to anyone looking for work done and will be taking my family here from now on.

Je
Review №31

Extremely understanding, and helpful! Dr. did a great job and explained everything that was being done and what to expect next!

Ph
Review №32

So far its been a great experience. The staff has been very pleasant and kept me informed about what to expect throughout each visit. I tried on my new dentures today,they were very nice.

Te
Review №33

This place was amazing. I messed up with what day my daughter appointment was but they got her in the day that I showed up and really close to the time. They was all very sweet and explained everything great.

Lo
Review №34

Super nice and convenient. Great work 10 out of 10

Su
Review №35

Granted, I live in Mexico and haven’t seen a dentist in 4 years. I do take very good care of my teeth. When I was looked at by the technician I was told I had pockets of 4’s and 5’s in each quadrant. When measured 4-5 were dominant throughout my mouth. The total cost for deep cleaning and everything that went along with it was almost $3000. I don’t have insurance so I decided to get a second opinion. Sure enough the numbers from the 2nd dentist were significantly better. A couple of teeth on my right side did require some deep cleaning but overall my mouth was in pretty good shape. The cost difference was HUGE…$2000 difference!!At Aspen dental they wanted to give me a $89.00 antibiotic shot in each area that they claimed was necessary which totaled $1163.00. The other dentist provided me with a antibiotic rinse that was included with the periodontal cleaning (which was $260.00, seven dollars cheaper than Aspen’s periodontal charge per quadrant).Aspen dental also included an extra $16. per quadrant for gingival irrigation which was also included with the $260 charge per quadrant with the 2nd dentist.I am so glad I took the time to get a second opinion. To me it seemed like Aspen Dental was clearly taking advantage by lying about the condition of my mouth to get as much out of my pocket book as possible. I would NEVER recommend them to anyone….ever.

Ra
Review №36

I went to Aspen dental in Tyler because I needed some care for my teeth they were really polite respectful and were pretty upfront about everything But... When it came to getting the medication for the infection they have yet to send it to the pharmacy 6 days later. If this is how they run their practice its not worth having Dental work done. They do not follow up with patient. It shows they genuinely do not care. Thanks for looking out for you local Veterans Ill be going somewhere else for my Care. Do not go here.........

th
Review №37

Staff treated me so well.The experience was a life change dued to what the Ladies got done for me the day I walked in. The inside of my mouth has been feeling raw with no signs of irritation till 2days in it swell up. Within 2 day after walking in them doors I was treated for all that was needed& pain frree. The employees always kept enjoyable conversation up w/me as well as the rest of the crew. Im definitely keeping them to be my Dentists..Wait time was very short

Cy
Review №38

The service at Aspen Dental is awesome! My experience with the doctors, attendants, hygienists and managing consultants is always pleasant...however, I gave them a four this time because the girl at the front desk could use some training on how to deal with the patients. Her demeanor was cold, disingenuous and aloof. She ignored me and left me standing aimlessly at the desk after I asked her a question about my care. However, once I got past her, the atmosphere was totally different and the office manager apologized.

Tr
Review №39

From the easyness of scheduling an emergency visit, the kindness of the front desk, the knowledgeable dental hygienist, and the phenomenal assessment from the dentist, and the patience of the finance woman....this place is AMAZING!!! 🙌🏼

Ru
Review №40

Very nice and polite staff. I go back tomorrow for an extraction.

Ma
Review №41

Both my husband and I visited Aspen Dental in Tyler, Texas this week. A wonderful experience for both of us. Whitney was very friendly and helpful at check in, as well as Shannon on the phone. We were very pleased with Danika, the hygienist, who did a really great, informative, and painless cleaning. The best we have ever had. We both saw additional persons, I believe an endodontist for extraction, again quick and painless., and a different dentist for crowns. Again, she was wonderful. I am so sorry we dont recall the dentists names.Frank and Mary

Yo
Review №42

My first experience with Aspen Dental was awesome.Being my first time to visit a dentist since Im only been in the United states for less than 4 months,everyone who assisted my husband and I made sure that we understand everything. Kudos to the last lady we spoke with who took her time to explain what needs to be done as my teeth needs a lot of attention. Ill be going back for my first deep cleaning on February 18 and I am looking forward for that. Dr Vo, my dentist made my first visit comfortable as she joked with me having our shoes both the same. Im sure I have made the right choice to have Aspen Dental to take care of my teeth.

Ta
Review №43

The staff at Aspen Dental were very friendly, supportive, and accommodating.

La
Review №44

Fixed me right up and has a good third option if you can’t pay up front. People are nice and friendly and they make sure they take care of you. I think I found my dentist. Only down side I have to drive a little but it’s worth it.

Lu
Review №45

On January 12, my mother had an appointment at 10:30am for her tooth bridge that was bothering her. We arrived at 10:15am. When we first walked in, there was no greeting. The lady at the desk, Lily, looked as if she did not want to be there and not friendly at all. She gave us the paperwork to fill out and mentioned it be filled outside due to COVID and she would give us a call when ready, which was understandable. My mother and I went to the car, filled out the paperwork and waited to be called. Its now 11:00am and still no call..my mother insisted we go back inside and ask why its taking so long. When we walked in, I handed the paperwork to Lily and asked her if we have to keep waiting outside, she said yes. When we walked outside my mother mentioned to me how much longer do we have to wait? and why do we have to wait outside when clearly there were 2-3 people sitting inside, so why cant we? Therefore, I went back inside and asked Lily, how much longer will it be, our appointment was at 10:30, we arrived early, and at this point it was roughly around 11:10am. She said it shouldnt be any longer. I then went to ask her, why is it that we cannot wait inside when there were people sitting inside. She did not know how to respond to my question. There were about 3-4 seats available that did NOT have the Do not seat sign...Once sat down, 10-15 mins later my mom was taken care of.My mother said it was the most uncomfortable appointment she has ever been through. The “dentist” that took care of her was wanting to remove the tooth that was bothering her that same day and was also suggesting they remove an additional tooth, that was not bothering her whatsoever. He then asked his assistant for a second opinion on what they should do, as if he does not know what he is doing…they kept insisting to get both of her teeth removed immediately. My mother kept saying no she would like to talk to my father about it first, and it was strange to her why they would want to remove a tooth that has nothing to do with the pain. After the dentist kept on insisting they go ahead and remove it, the assistant said he only is in Tyler once a month and will have to reschedule if she does not agree to get it pulled out today. My mother has never been in a situation where they keep on insisting to get something done, and try to pressure her to do so by saying he is only in town once a month, seems like they are money hungry. OVERALL, this visit from the very first time we step foot in the building all the way to stepping foot outside of the building #nevercomingbackagain was a bad experience. I would not recommend this place to anyone.

St
Review №46

The staff was extremely professional, caring, pleasant, gentle and pleasantly quick during the extraction of my back right molar tooth. I will refer Aspen Dental to any person needing a dentist.

Ch
Review №47

I originally went in for a broken tooth that had been causing me a lot of pain. I thought that was the only thing wrong considering I had been to a dentist about 5 months ago. Aspen dental actually showed me my x Rays and in detail showed and explained that I had a little more problems that the other dentist had been to failed to mention to me. Without Aspen I would have continued on not knowing and would have caused me more pain in the future. The staff is super super nice and understanding. I was super worried about pricing considering Im on a budget, but they do offer payment plans!! Was a big relief! I would absolutely reccomend to everyone to go to Aspen!

Ca
Review №48

I had an appointment at 8 A.M. I get there at 7:55 doors are locked and its pouring outside. They are not open till 8 AM so no big deal. When I get inside the lady at the front desk says that she cannot find my appointment. The photo below shows confirmation that I had one. Its still no big deal, I fill out the forms and wait. I waited in the office for 2 hours before I just decided to walk out.

Ch
Review №49

I was able to get in quickly and the hygienist did a great job with my cleaning.

Ma
Review №50

Lam my dentist was amazing, making me feel comfortable and giving me options that fit my needs and wants, as well as future endeavors. I look forward to having her brighten my smile more.

Et
Review №51

Everyone was super nice and very professional. The helped me stay relaxed and where very comforting

Ro
Review №52

Hospitable, outstanding and family friendly.They get you in and out and not costly.Thanks Aspen Dental

Ma
Review №53

I went for the first time yesterday and was thoroughly impressed. The staff were incredibly nice and personable. Everyone was super professional as well. Very very happy with Aspen and am definitely going to stay here.

Sa
Review №54

The staff at Aspen Dental are the absolute Best!Very thorough, kind, considerate and patient. I had an awesome experience even though I had a stubborn tooth pulled. I will be going back to Aspen for all of my needs!.Thank you.

Sh
Review №55

Everyone was very nice and had a great sense of humor! Whitney at checkout was AMAZING! Hadnt been to the dentist in awhile, so things began to add up ($$$). I was nearly on the verge of tears and she began to work her magic to find a way for me to be able to schedule different procedures tailored to what I can afford at the time. She made the whole situation easier to accept and I think she went above and beyond to make sure I was happy. She gets an A ++++ from me! Overall, greatly satisfied with my 1st visit.

S
Review №56

Bait and switch! Went in knowing prices to pull husbands teeth, $111 per tooth and advertised package cost for all denture packages, basic to premium. Did you know manager/ quote person said you can upgrade at any time they can add color to gums later so it’s same denture, differences are in the paint. Had already seen periodontist elsewhere who said not enough bone for implant needed for snap in dentures. This dentist made no recommendation on paperwork either, AT end of the dental exam the business manager / person working up price quote, who was “ NOT “a the dentist “ began saying, when looking at X-ray .... oh there is enough bone for implants. I asked if Aspen would guarantee that they would hold, she backed off stating no cant make a guarantee. So went back to original plan for full basic set with extractions and she quoted over $4900 about 2.5 thousand MORE than advertised prices, even with 20 % discount applied for no insurance/ cash. When I called her attention to advertised pricing, the manager / quote person said oh that price is for people who already have dentures. I said NO it even says first time denture wearers package for pricing under the denture set picture, how it that for people who already have dentures? I asked, why is she charging more on quote than for advertised extractions price, she had no answer. I just stood up, told her this was a sham and left. No insurance so at least they honored the free X-ray/ exam. DON’T BE FOOLED This place isn’t legit for Dentures!!! There were several people there for extractions that I spoke with so I imagine they honor extraction price when that’s all you need. The worst part, they let 2 younger females in without a mask, had them sit in the 6 x 5 waiting area with my husband and I . My husband is 65! VERY UNSAFE COVID PRACTICES !!! Reported the FRAUD to Tx fraud division for false advertising/ bait and switch tactics.

Mi
Review №57

So I don’t really have anything good to say about this place. It’s hard to get in touch with the front desk which is so weird because when you come into the office the receptionist is just sitting there. I have to leave a thousand messages with 5 different people and still no way ever returns my calls. Today I returned a missed call and was hung up on by the front desk named Chelsea. The thing is they do great work but the office staff comes off as unorganized and chaotic.

Ta
Review №58

My Son went in for oral surgery to have all 4 of his wisdom teeth surgically removed. The doctor didn’t sedate him she used Novocain which kept wearing off. She gave my son 10 Tylenol 3’s for pain which was not helping due to the fact he was in excruciating pain. They attempted to deaden his mouth over 20 times. I had to call repeatedly to finally get a response from the Dentist. I explained to her I’ve been in the medical field for over 20 years and it was gross negligence on her behalf to keep performing oral surgery on and individual who’s mouth would not stay numb. She attempted to lie and say he didn’t want sedation because it was too expensive we have a 10,000 dollars financing through their program. So that was a lie this so called dentist after the surgery prescribed him 10 Tylenol 3. I informed her that my son doesn’t have a DEA score that would prevent him from receiving more pain medication. 10 pills every 4 hours for pain is only a 24 hour supply. She recommended he take 2 and go buy ibuprofen from the store. I informed her that I would be taking my son to the emergency room and I would be at aspen Monday with the bill. She called in 10 more. Stay away from aspen dental and especially Dr. Vo. My son was in the most excruciating pain of his life and they didn’t care his face was swollen head hurting and you expect a person to survive off 10 Tylenol # 3. What a joke. Please avoid at all cost. They are unprofessional and the dentist aren’t concerned with patient after care. I took me 4 hours to get a return call. UNACCEPTABLE

Ga
Review №59

Everyone was amazing, from the time I walked in the door, until the time I left. They have a customer for life, with me!♥️

mm
Review №60

The staff was so friendly and understanding I would definitely recommend to anyone wanting dental work done

Ru
Review №61

I take my mother in-law here and EVERYTIME she has some kind of issue with these people. This last time the dentist accidentally broke her dentures. How does that happen?? Now have to go back tomorrow. Convenient during a pandemic.

Th
Review №62

Employees are really nice and professional. They made sure to explain the procedures that needed to be done and costs before scheduling appointments. They made me feel comfortable about having my wisdom tooth remove. Really great experience!

Kr
Review №63

They completely messed up and refuse to fix the issue, thousands of dollars and they made the issue so much worse.

St
Review №64

Great service! Did not push for expensive, unnecessary work or try to sell extras. Got me in quickly, and gave a solid, frank assessment.

Ba
Review №65

Worst experience I’ve had at an Aspen Dental Location. We were at the Topeka, KS location and had our plan already put together. We just moved back to Texas and decided to stay within Aspen since they would have our records. Keep in mind we live close to an hour away from this location. First, they lied to us and told us they had no documents from the Kansas location. Then, they did nothing but try to up sell us on our plan. We had to wait for close to an hour in the waiting room to speak with someone about the plan they were wanting to push on us, just to see other people that never even waited to get put in front of us. So we asked if they could just give us a call to schedule our next appointment and speak to us about their “plan”. The receptionist said that it wasn’t a problem. They only called my father and scheduled him but never called me. When I called today they first tried to tell me there was no record of me being there (even though I was at my appointment not even a week ago!!). Then lied to me saying my father told them not to call me even though I was right beside him when they called. This location is poorly ran, full of liars, and a JOKE. They just want your money, not what’s best for you. Save your time and money.. go to another location or another dentist.

El
Review №66

Great service. Everyone was so friendly and constantly telling me what a lovely smile I had. 💖 They were all very helpful, and I had some great conversations.

Ka
Review №67

Friendly staff, answered all my questions, helped me find options that met my budget.

Ni
Review №68

Absolutely wonderful was able to get me in next day and got everything taken care for me they have a nice, friend, and courteous staff! Will continue to use them for future care

So
Review №69

Great dental experience might sound like an oxymoron, however it really was. From the front desk, to the xrays, to the exam and the financial counseling everyone was top notch. They explain everything as they go, everyone was very friendly and I was completely at ease. If you are someone who is anxious about going to the dentist, this is the place to go.

Ch
Review №70

Very nice facility and friendly staff with an excellent service. Very knowledgeable in the field. The dentist was very knowledgeable and informative to me on what plan they wanted to do. The office manager that did the consultation on what the dentist wanted to do with the financial aspect of the procedure and the plan they want to do along with all options. Very professional atmosphere and people. Will continue using them

Ja
Review №71

They was really friendly, explained things really good and got the job done.

Al
Review №72

My grandson had 4 wisdom teeth removed without sedation today and the dentist had the nerve to send this child home with 10 Tylenol 3 to make it through all the pain that he was in behind these extractions. What kind of mess is that. Oral surgery with anesthesia should have been done. What is 10 Tylenol 3s going to do for his pain? Had to be taken to the Hospital.

Jo
Review №73

Got an appointment for immediate service when I called. Same day. Upon arrival everything was organized and efficient. Personnel extremely friendly. A very positive experience. Highly recommendJohn Christie

Ta
Review №74

My visit to Aspen Dental was great. They did not only help me with my tooth extraction problem, but the procedure was quick and painless. I must say since then I had a speedy recovery and Ive never felt better. Thanks Aspen Dental ! 😊

De
Review №75

I was very surprised at the service I got here ! I hate dentist and was so nervous . The experience was fantastic ( if you can say that about pulling teeth and gross things like that) EVERYONE......was so friendly, so nice ! I would certainly recommend this place !Thanks

Na
Review №76

This is the best dental experience I have ever had. The staff are warm and welcoming, friendly and kind. From the dentists to the receptionists. Dr. Bradley is a personable dentist and extremely knowledgeable. Kudos to Rose, the dental hygienist, who was super sweet and informative about the whole teeth cleaning, even taking an interest in helping me decide about a night guard. We even discussed my previous dentistry and current care routine, and she taught me a few things I never knew about dental care!I am referring everyone I know. I love Aspen Dental!

Ka
Review №77

I had not been to the dentist in years and was very nervous. From the moment I walked in I was greeted and taken care of by very kind and friendly staff.No one made me feel bad for having not been to the dentist. Everything and everyone was positive. My Doctor was the best. Made me comfortable and was even kind of funny.I would definitely tell my friends to choose Aspen Dental. Keep up the good work and I will see you soon.Karen Smith

Br
Review №78

Everything done effectively and efficiently. You are best crown dentists in Tyler. Bar none. I wont go anywhere else. Thank you for your excellence in everything you do.Respectfully yours,Bruce McLeod

Cr
Review №79

Awesome experience. I enjoyed my visit. The entire staff was attentive to my needs and eased any anxiety I had during the visit.

Sa
Review №80

Very friendly, very helpful, very thorough! I am totally pleased so far! I will follow up after all my dental work is done!

Sh
Review №81

My visit was great. My hygienist was a very personable young lady, very conscientious about me and very detailed in the procedure. I am very pleased with Aspen dental

Co
Review №82

Office staff is very friendly. In the beginning, there was an issue with my account, but did get quickly resolved after bringing in proof of payment. For 7-8 months I’ve had extensive, ongoing treatment, seeing two of the main Dentists. (tooth extraction, implants, etc). Post tx/visit, there were many times I would leave in tears; my smile being way off, the pain from my teeth not being aligned right, and/or the lacking of chair side manor by Dr. Bradley.(Just to name a few.) However, there is a pot of gold at the end of the rainbow! Upon one visit, I luckily saw the new graduate Dentist, Dr. Jay Stephens. I was thoroughly impressed and would give him 5+ stars! He spent more time with me the first twovisits, than anyone else during my whole treatment! Not only does he care about you individually as a patient, he is precisely thorough and takes pride in his work! Aspen Dental got a gem when they got Dr. Jay!

Ve
Review №83

Friendly front desk. Friendly, helpful staff. Thankful they got me in right now. Uncluttered and kept clean. Except the wrist blood pressure cuff needs to be cleaned or just get a new one. Nasty looking. Esp with virus concerns!

Ch
Review №84

Aspen Dental was amazing from the front desk finance department to the Doctors. One of the best and fastest places I have been to. Keep up the good work. And thank you for my beautiful smile.😆

Ma
Review №85

I love ❤️ the staff they are friendly and professional. They treat me with genuine care every time I have been at this location..💕💗🦋🙏😀

Ja
Review №86

They have great customer service and are very friendly and will try to accommodate you as much as they can.

De
Review №87

Friendly, informative, attentive, professional and kind

Ru
Review №88

If you love the experience of overbearing salesmanship akin to used car dealers then this place is perfect.A simple request for denture repair can (and will) morph into extensive and expensive options and cleanings that you never knew you wanted. Youll get caught up in a whirlwind of x-rays and examinations only to be told that your original request for repair cant be completed, or even be put on the radar because of the other services you now require--even though the previous days phone conversation said the repair could absolutely be completed.Yep, a bait and switch tactic that only rivals the seediest of jealous car dealers.I didnt think it possible to turn dentistry in to a three ring circus with overpriced tickets and misleading freak shows...but this establishment has succeeded.

Ma
Review №89

Awesome place, you feel comfortable but it is so affordable at the same time! The hours are great & they really try to work with you with your schedule & also a way to finance what is needed to be done! I love ASPEN DENTAL in Tyler, TX.I will & would recommend them to everyone but especially to family & friends... You WILL LOVE THIS PLACE!

Be
Review №90

This was my first visit and considering the pandemic they were very professional and did their best to conduct business according to the rules and regulations that have been imposed on all businesses. Danica, Whitney and the staff explained their recommended treatment plan to me with great care.

Ti
Review №91

If youre in pain and cant wait do not come here. They offer no help till you pay and only after you have your operation done will they think about prescriptions to help combat pain. Good luck to anyone with mouth pain that comes here. If you put a one or two star on this company, it will still show up on there website as a 5 star review.

ta
Review №92

Staff is very nice and helpful i got my checkup n made my appointment for what i wanted and the best part is they accepted my insurance

Sa
Review №93

Absolutely wonderful experience, everyone was very polite and kind, everything was explained thoroughly, and they worked with me to make everything as affordable as possible.

Pe
Review №94

I had my 6 month visit and as usual I enjoyed my experience at Aspen Dental. The staff was friendly as usual and my hygienist was awesome! Everyone from the front desk to the financial department to the direct care staff is pleasant and so courteous. They make you feel comfortable no matter how bad you think your teeth are. I also love my dentist, Dr. Bradley. I continue to be very pleased with Aspen Dental!

Wa
Review №95

Everyone was extremely nice and professional. Dr Bradley was really cool. The dental hygienist was very nice and very cute. Will definitely be going back.

Ca
Review №96

Easiest experience I have ever had at a dentist office!! And I have been to a LOT of dentist. They were quick getting my wife and I seen at pretty much the same time. Actually listened to our concerns and how we wanted to proceed with our dental care. I highly recommend this Tyler location of Aspen Dental.

D.
Review №97

My name is Danielle Leonard and I had an appointment at the Tyler TX office 4/15/2020 and Ill be the first to say that I used to love this place I referred everyone to them but now I say STAY AWAY I have an abscessed tooth and the dentist would not pull it unless I paid for a partial at the same time because he didnt want me having a hole in my mouth even after I told him I dont care about it I just want this tooth out of my mouth before it made me really sick or kills me but here I am with an abscessed tooth and the dentist didnt even try to give me antibiotics but they let me walk out with a quote of 1300 dollars they even added work on a tooth I didnt give them permission to do so thanks Aspen for caring more about your money than my health you wont be getting any business from me or anyone I know

Ro
Review №98

Very professional and courteous reworked work schedule to accommodate my schedule to get my much-needed dental work done

Je
Review №99

I was very satisfied with my experience at Aspen Dental. The staff were very polite. I was a new patient with them and I had no time to do the consultation after the visit because my vehicle broke down in their parking lot so they said we can go back and finish at a later time. Thank you Aspen Dental

Va
Review №100

I was very pleased with the professional care I received at aspen Dental. Every step of my care and the procedures was explained in a way I could easily understand. They also had financial options available making my decision much easier. I’m glad I made aspen Dental my choice!

Information
16 Photos
100 Comments
3.9 Rating
  • Address:4164 S Broadway Ave, Tyler, TX 75701, United States
  • Site:https://aspendental.com/dentist/tx/tyler/4164-south-broadway?utm_source=googleplaces&utm_medium=lociqgoogleplaces&utm_campaign=Tyler,TX-Tyler_TX-2096&utm_content=listing
  • Phone:+1 903-939-0703
Categories
  • Emergency dental service
  • Cosmetic dentist
  • Denture care center
  • Dentist
  • Pediatric dentist
Working hours
  • Monday:Closed
  • Tuesday:7:30am–6:30pm
  • Wednesday:7:30am–6:30pm
  • Thursday:7:30am–6:30pm
  • Friday:7:30am–6:30pm
  • Saturday:8am–3pm
  • Sunday:Closed
Service options
  • Online care:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Similar organizations