user
Monro Auto Service And Tire Centers
3939 Rochester Rd, Troy, MI 48083, United States
Appearance
Monro Auto Service And Tire Centers

Comments
Pa
Review №1

Will definitely be coming back here for any of my vehicles needs in the future. Your employee Veronica was amazing from before even arriving, on the telephone. Her customer service skills are something you dont find nowadays and it shows. She is very educated with vehicles and very personable with the customers. You guys are lucky to have her on your team, make sure to take care of the good ones because theyre hard to find nowadays.

Mi
Review №2

I called over six places this morning to fix a leak in my tire. They were all booked for days or had very long wait times. When I called Monro they said to come right in. Right when I pulled up, they immediately took my car, repaired my tire and I was out the door in 15 minutes. They did not even charge me! I highly recommend this place. Very friendly and fantastic service!

Am
Review №3

I have honestly never had a better experience at an auto shop. Everything was so well explained that I could guarantee I wasn’t being ripped off or upsold on stuff I didn’t need. This will definitely be my first stop for all my auto needs!

He
Review №4

If I could give 0 stars I would. Got towed in because my car overheated. Also had communicated with them because I have a warranty for my breaks. Did my breaks, picked my car with with the original problem still ongoing and my check engine light still on. Was told they would have to change me another $20 to check it or told me to go to auto zone, mind you my car had just came out of their bay. After speaking with the manager he offered no solution. Horrible customer service. Disappointed to say the least. I would rather spend much more money neglecting my warranty in the future than to ever have then look at my car again.

Re
Review №5

The kind gentlemen at Monro on Rochester Road in Troy helped me replace my headlight in just a few minutes time. They saved me a lot of headache with their quick and friendly service!

ke
Review №6

John, was honest, straight talking and took the point. I trust John for both my vehicles. I had a challenge and John was the reason why Monroe won me over...My wife and I work on our own vehicles so we understand cars. Monroe and John were amazing...FYI if it isnt on YouTube it is above your pay grade. Home Run John,..merry Christmas and enjoyable new year.

Ya
Review №7

Nice place and friendly people until talking about the numbers.It is my right to get a detailed written estimate since I dont know every word that is related with the machine. Then the people there start telling me that he has to check decline on the computer to see the price of each work my vehicle needed and this will cause the DoT to track me since my vehicle is unsafe to drive.I dont know the law or regulation about DoT but this sounds definitely a threat. I have my right to shop around and you have your right to report my vehicle.

Ja
Review №8

I love this shop the manager mr John is awesome, the staff is very honest and friendly.also the prices are reasonable.. they don’t try to trick you into getting stuff you don’t need.. I’ll definitely be bringing my car here for now on.Im one very pleased customer

Do
Review №9

So grateful for the kind man who paused his day to help me w/a burnt out headlamp while I was headed out of town!

gi
Review №10

Great place. Clean organized and fast service definitely shared to my friends about this place

B
Review №11

Good first experience for an oil change and battery. No complaints

ty
Review №12

Honest, fair hard working people here. I highly recommend them. They will do a good job and won’t look to take advantage of you in any way 👍🏻👍🏻!

Mi
Review №13

Amazing man john and tom are great and took care of both my cars

Ce
Review №14

This used to be my favorite place to go to for oil changes and car repairs, great management etc. They changed management, which is now okay but the past manager was great. I always knew I was getting an honest deal. After my recent visit on 6/20, I am not pleased once so ever especially after I found a light under my hood left by one of the mechanics. After this incident, I really dont recommend Monro.

Su
Review №15

What a nice place SUPER CLEAN!!! super friendly people they took great care of me would reccomend to anyone thanks for the awesome work guys. Will definitely be back

Ku
Review №16

Above and beyond service. John is awesome. Will be a return customer.

Ni
Review №17

Dont trust these guys at all. Went in for an oil change. After “free” inspection, they tell me my car needs new pads, rotors, and shocks, for a grand total of 1700 dollars. First of all fixing all of those things would cost about 800-900 dollars any where else. Secondly, all of thee above are looking fine at the moment (pads will need to be replaced in the next 5 thousand miles or so). Dont trust these guys, they are scammers.

Ma
Review №18

I got a flat tire when I was hours from home, these guys fit me in and got me headed home in short order. Thanks for the great service!

An
Review №19

Clear good explanation of what needed to be done. Completed in a fair amount of time. Good job. I will go back.

Ke
Review №20

What an awesome group of guys, Mike and Chris are just awesome, they helpped me get my brakes fixed and answered my many questions about how brake flushes prolong my braking system. They are both very respectful and honest Mike took me into the back of the shop and him and Chris explained why my brakes were making the noise that they were HIGHLY RECOMMENDED

S
Review №21

I lost air pressure twice in my SUV today. I stopped at my Chevy dealer on Maple Rd. And was told they couldn’t patch my tire until Monday.. I called 8 Belle Tires in the area and was told a similar story. I called Monro and spoke to Rob and he told me to bring it right over! They took care of me immediately and found the shard of metal in my tire and an additional nail. I was out in 20 minutes. Great guys. Outstanding service. I highly recommend.

Ka
Review №22

Monro is absolutely amazing! Robert and Mike go above and beyond to make sure my needs are met. They stay in constant contact with me giving me updates on the work and their progress. I would recommend them to anyone! Always very friendly and professional! Cant thank them enough for doing such a wonderful job on my vehicles!

Ge
Review №23

Took my vehicle in to get some tires changed, on my way to the shop my alternator started to go out. Robert and the crew at Monroe Brake and Tire took care of not only my tires put also replacing my belt and alternator at a great price. He Kept in contact throughout the process, was very polite, and did great work! Highly Recommended Honest Shop!

Je
Review №24

We had an absolute great experience here. Chris helped us with an electrical problem with our heat not working in our van. It ended up not being a big fix at all and Chris was awesome enough to not go through our warranty and also not even charge us as this fix was only a couple of dollars! Will definitely go here again for any problems we may have to fix in the futre. Good trustworthy people.

Ki
Review №25

Dishonest, does not honor warranty. I got 4 new tires from the Monroe Tire in Flint in March 2019. Because my tire kept losing air and looked flat I decided to go to the Troy location on 6/1/20 because the Troy Monroe Tire was the closest to me, I called and explained the issue. They did say, I needed the reciept which I did not have. When I got there, they said it was the tire sensor, which didnt make sense to me because the tire was actually flat. I paid to have that tire sensor replaced and a couple hours later, a new light was on tire pressure sensor fault . I went back the next day and they said maybe I need to drive a 100 miles. I did that and it was still on. Went to Discount Tire and they actually pinpointed the issue, the rim on the front passenger side tire is bent causing the tire to leak air and the part of the tire that faces the inside of the car is bald due to the tires not being rotated. The front driver side tire has the same issue. So, it was never the sensor . I been to Monroe Tire 4 times, 2 times to the one in Troy and 2 times to the one in Flint . I thought the Flint location would be helpful considering that I got the tires from there but all they did was put sealant on the tire and air in the tire, which leaked out 2 days later. I am done with Monroe Tire, I will never go back. I will be filing a dispute with my bank.

Sa
Review №26

When I First walked in I was greeted right away by Mike. He was Very respectful and answered all my questions. Robert took car of my car, and he was very polite and got my car done in a great amount of time. I have no complaints, and definitely will be recommending this place. Keep up the good work.

Co
Review №27

Very welcoming and friendly staff. Robert and Chris took care of my car quickly and got me back on the road. Definitely would recommend Monro for all your mechanical needs!!!

Br
Review №28

The guys at Monro took really great care of me and I had an awesome experience. Management has changed since the 1st time I went there but quality of service and care for the customer has stayed the same. Its clear that Monro has excellent hiring practices and prioritizes customer service as a company over all. Highly recommend going there.

Er
Review №29

Excellent experience they were the only shop around that had the tire I needed in stock, they pulled my car in as soon as I dropped it off and got me back on the road.

Om
Review №30

Stay away, lousy warranty and service. Had front rotors and pads changed in Pennsylvania on 7/31/19, noise was still there so manager said will give me break on rear and only charge me for rotors. Paid $469 for front and $200 for the back. 10 months later back brakes are metal on metal, so I brought to the Troy MI location and he said cannot honor the warranty because Pads arent on receipt wanted to charge me $350 for rotors and pads. Talked to 800 number for corporate and they called him and told him to honor the rotors warranty. So I called him and he wanted to charge me $275 for the Pads even though the rotors are supposed to be $110 each or $220 for the pair. I dont know what school he went to but $350 minus $220 doesnt equal $275. Tried calling corporate again waited 1 hour on phone and then asked to be called when agent is available but no response. Bad quality and lousy service.

Wi
Review №31

First time I’ve been back since they changed their name. Still do a great job. Bill in the office is very knowledgeable. If you are looking for a repair shop that won’t try and sell you stuff you don’t need then you should check them out

Ho
Review №32

The employees were very helpful and kind! The service is well worth the cost. I would definitely recommend going and getting your car worked on.

K.
Review №33

Gil an K.D WERE GREAT VERY INFORMATIVE NICE GUYS

Hu
Review №34

Incredible, great and speedy service. I came in with a flat tire on my way to an interview. I expressed my concern to the staff and to the other customer in line, and worked on my car. 15 min later I was on the road again and showed up on time to my interview. I would definitely come back to this place for their amazing service.

Jo
Review №35

Chris was very welcoming and friendly, while Robert repaired my tire quickly so I could get to work. Would definitely recommend this shop!!

Ka
Review №36

My husband runs this facility. I guess it would appear that I would give him a good review with just those circumstances, but thats not the only reason I would recommend this repair facility. Stating the obvious, my husband has always done my family & friends repairs & weve worked together in the past. Weve met many great people throughout the years who follow his career because they know how trustworthy, fair & dependable he is. He was statistically, one of the leading service manager in the industry for 10 yrs running with a very large corporation prior to his move to Monroe. Hes with Monroe for the long run and I believe that would make him an asset to you as a customer. His career accomplishments are directly related to his honesty & general kindness. If you gave him the chance, hed prove all Ive stated on this review. 😊

Mi
Review №37

Doing business with Mike & Robert has been one of the best experiences Ive ever had at a auto & tire shop in my life. I would highly recommend them to all my friend & family. Best customer service ever.

Va
Review №38

Excellent customer service! Nick was knowledgeable and friendly. He taught me a little bit about how brakes and rotors function and what happens when the brake pads wear down. Also, super-fast and reasonably priced! I highly recommend!

LD
Review №39

Had a great experience this morning. I had oil changes on two of my cars. The manager was excellent and did a great job examining my cars and making sure everything was in good working order. All of my fluids were topped off as well. I had fast and friendly service. We have been customers for over 10 years. Great job, Monro!

Sa
Review №40

Robert and Chris were vary helpful. I definitely will be back for all future repairs.

Tr
Review №41

I was at this location about a week ago. I knew I needed an oil change. They had confirmed this. But they also estimated almost $2,000.00 worth of work that my car needed. I went and had two opinions on there estimate and I NEED NONE OF IT!!!! But what they did miss was my O2 sensor is bad. They were under my car looking at my ball joints and such but didnt see the wire melting on my exhaust? What a joke, You see a women with car seats in her car and basically tell her that her tires are going to fall off after she told you she lives an hour away. Thanks for the oil change but i also had to have another one because i was low 2 days later. I will NEVER RECOMMEND ANYONE TO THIS LOCATION. I have family members that are mechanically inclined. I chose this location because its down the road from where I work. I will go somewhere else.

La
Review №42

I went in to get one of my brake lights fixed was greeted by Bill. What I thought was going to be a 30 minute service turned out to be a 10 minute one. I was very impressed on the attitude of the staff members. I highly recommend this place to anyone!

He
Review №43

This is my always go to place! Nick always takes great care of me. He is very nice, and very professional as well. The staff is just as great. I always feel very welcomed, and just as important when I am there. I never feel like I am being rushed. If theres ever a time I need a ride to or from work, they help me get there with no hesitation. I live an hour from troy, so to find a place I trust that is near my job and does good work has taken a weight off my shoulder. I always recommend them to people on this area! Keep up the great work guys!

da
Review №44

Austin did a fantastic job working on my car. He was very knowledgeable and explained everything he was doing to my vehicle. I was astonished at how fair the price was as well, such a better deal then taking it to the dealership. Would highly recommend.

Ha
Review №45

Mike and Robert have great customer service skills. They are always nice and presentable. I would recommend them to anyone!

Ja
Review №46

Mike and rob are awesome, I couldnt believe the customer service I received when I went here these guys are super friendly very knowledgeable and very respectful they showed me my tires that had nails in the side walls them instead of just trying to sell me new ones with out explaining why they needed to be replaced I absolutely highly recommend going to monro in troy to see these guys thanks so much for the wonderful experience I will be back!!!!

Re
Review №47

I am Truly Happy and Satisfied with my service from Monro.Ryan and Austin are very nice, helpful and extremely accommodating! We had a one car in with them being worked on and then got a flat tire with our other car. They were willing and able to squeeze us in to help us out.I will be returning there in the future for sure!

Al
Review №48

I went here a few months back for an oil change. The staff was incredibly friendly and personable. They were able to do my oil change in about 20 minutes. They had a television I could be entertained with while I wait. Excellent service! I would gladly come back!

Wa
Review №49

Exceptional management, customer service and quality of work! Very fair prices, too! The manager there was very helpful and knowledgeable. My car was done sooner than I expected and was better than before! Thanks for the tips and top offs, Ryan!

Da
Review №50

Probably the best auto service I have ever received in my life. The service was done by Austin and I’m surprised by how nice, fair and honest he is. I’m very happy I came across this place as I don’t have to worry about finding the right mechanic in the future anymore :)

Ly
Review №51

Thought it was a Firestone ended up pleasantly surprised and so was my bank account. They matched the price that Firestone was going to do it at and helped me understand what kind of things I needed to look out for including a bunch of problems with my tires ( which I knew needed to be replaced ). Overall great guys. We even had a laugh due to my manual car having a reverse that looked a bit different then other manuals. They were not as busy but I appreciated them walking through with me what I needed to be on the lookout. So overall probably will only need to be here about an hour. No super long wait or need to go home due to a long line of folks. Also hella honest. You can see everything they were doing so no problem concerns with sneaky price hikes. Didnt feel awkward either coming in as a woman knowing nothing about cars. I typically can tell when someones selling me something.

Ch
Review №52

I have 2 experiences with the team and let me tell you there is NO other place I want to go. RESPECTFUL, PATIENT, & HONEST. The following gentleman really fought with insurance and vendors to help take care of me. Ryan, Roger, & Austin 3:16 should fix your car son!

Th
Review №53

Came here for an oil change on my Audi Jeep and they were super nice! Very informative and knowledgeable. Prices are great. Would definitely recommend.

Er
Review №54

Ive had nothing but good experiences here. Quick service and friendly staff. They are very thorough and make sure youre taken care of. I will definitely be returning!

Me
Review №55

Ryan and team always go above and beyond to keep me informed and educated about my vechicle. Always quality repairs and value. Above all top notch customer service!!! Love it here!

Pa
Review №56

Amazing service. Got my daughters jeep super fast. Suggested a repair that needed to be done soon to save us big money. Staff actually listened to my wife and believed what she told them.

Mu
Review №57

What an awesome place, Mike was out of this world amazing super helpful and super fast service, chris is an amazing mechanic went in for an oil change and some tires and am super pleased with the services at monro will definitely be back for future repairs HIGHLY RECCOMENDED

An
Review №58

Awesome service. Austin & Roger took care of me, I will recommend them to friends and family. I thought they were very honest and cared. Even took me out there to show me before they did it.. FIVE STAR!!!!

Sa
Review №59

I love this place Mike and Robert are super nice went in for an oil change and then had me out in no time would reccomend going to see them

Wa
Review №60

Monro is the best. The store Manager Rob is always very friendly and welcoming. I will only come to monro for my car repairs.

Ri
Review №61

Great service and experience. Ryan was amazing and explained everything in detail. I would highly recommend taking your car here. I will definitely be back to do business with them

St
Review №62

It was my first visit to this Speedy Auto Service for an oil change. I was also having an issue w/my AC compressor and after a brief discussion w/Peter decided to have that evaluated and work done as well. They were able to pinpoint the issue(s) and explain my options. At this point everything seems to be working the way it should. Another positive, they werent swamped and was able to get me in right away. Ill be coming back to this location. Thanks Peter....!

Jo
Review №63

Mike, Rob and Chris are awesome took my car for an oil change super fast and superb service would highly recommend to all of my friends and family

Fa
Review №64

Hands down the best auto service in the area. They have the friendliest most kindest staff. You wont ever be disappointed theyll make sure you walk out there with a smile on your face and a skip in your step

Ti
Review №65

Friendly and personal service. The best mechanic shop I have been to by fair I will definitely be back and I will be telling all my family and friends monro is the place to go for there car needs.

An
Review №66

A quality place to go if your car ever needs to be fixed or looked at. The people there are friendly, helpful and make you feel welcome. Prices are great!!! I highly recommend.

b
Review №67

Terrible experience will not be back here again and would not recommend this place to anyone, please avoid! I bought 4 brand new tires for my truck and called this place up to ask for a quote on how much to install them, I told them everything about my vehicle (year, make, model, size and brand of tires, etc) and the manager that day told me $50 to mount and balance. It was close to closing time so I asked him if I could come in tomorrow morning and he said no problem but there would be a different manager because he was off work that day. The very next morning I brought in my truck when shop opened, and told manager I spoke on the phone day before and given a quote to mount and balance my tires for $50 and right from the start he was upset about the price the other manager gave. I told him if he doesnt want to do the job no problem, I dont mind going elsewhere. With disgust all over his face and an angry tone, he said he would go ahead and honor the quote. I was very reluctant but went ahead and let them install the tires, they said it would be ready in a couple hours. So about 3 hours later I showed up thinking it would be ready and I noticed they didnt even start working on it yet. I walked inside and manager said they didnt have an open bay, mind you there werent any vehicles in the shop when I dropped it off, I was the first customer of the day, they just didnt want to do the job to begin with and were keeping me in limbo the whole time. I went home and another couple hours go by and I give them a call, they said they installed the tires but put the wrong valve stems in and had to do the entire job all over again because they didnt have high pressure valve stems. So anyway, truck was finally ready at the end of the day and after all the hassle with the price, they finally got what they wanted, they charged me extra because they didnt have the high pressure valve stems and I needed to pay extra for them. I should have taken my truck right from the start to another shop and I would not have gone through the BS they put me through, but one thing for sure is I will never be back again.

Ke
Review №68

James the manager Had my Lincoln Serviced and out the door with a fresh oil change in record time. Very professional in his manner and quick to offer advice with great value. He felt a repair that another mechanic had recommended was not necessary, saving me about $2000.00. I will be back.

Jo
Review №69

I have been coming to Speedy for almost a year and I have never had any problems. Peter is always straight forward and lets you know what is needed to be done on the car. They show real ownership when it comes down to the services needed. Whether it be an oil change or something more involved, they give 5 star service.

Re
Review №70

On Monday, May 19, 2014 I called to get an oil change. They were able to get me in right after work. I didnt have to wait. Fast and friendly. My family use to go to Speedy when it was under different management. We decided to give the new management a try. We are very happy and will be back. Thanks!

Li
Review №71

I stopped going to Speedy when it went under new management and did not return due to poor service. Yesterday, I knew my car couldnt wait any longer for an oil change and I didnt have the time to drive 30 minutes to my dealership, where I have been going since leaving. I called Speedy and they were able to get me in no problem. The new manager Matt was knowledgeable and very customer service focused. You can tell the new staff wants the best for their customers so they continue to come back. My family and I will definitely be back as their customer and am glad to see they have the right people back in control!

Wi
Review №72

Had a flat tire and not much time after work before they closed, hooked me up quick and fixed my rim in 10 mins!

Al
Review №73

The service at this auto shop was amazing!!!!! I am a girl who knows nothing about cars nothing!!!! The manager Josh explained everything I need to know about cars in general but especially my car. He took time out of his day to break down everything that was wrong with my vehicle. He also showed me what parts are what, and how they operate and function. From the engine, breaks, exhaust, seals, steering/suspension, tires, axles,starting, and the radiator. He even showed me how to change my oil for when I go away to school. Now I feel like I know more about my car, and I even feel confident to tell the next mechanic what to check for when I get my next oil change out of state. There was also another mechanic that helped me and he was so kind. He found the problem I came in for and fixed it right away. I left very happy and satisfied. I will defiantly will be coming back before I leave for school in 2 weeks. Thanks again guys!!!!:)

Mi
Review №74

Robert and Mike were great!! Fixed a tire in record time. I would highly recommend these guys!!!

Ke
Review №75

On a Saturday afternoon, my car was making some strange sounds while driving. I pulled into a nearby restaurant parking lot, looked under the car and discovered a protective shield hanging down and dragging on the ground. I looked across the street and saw the Monro Auto Service Center.They quickly remedied the situation and I was on my way within minutes. After talking with the manager and staff, I realized I have found my new vehicle repair center going forward.My sincere thanks to all involved.

An
Review №76

I was looking for a new oil change place near my work when I found Speedy Auto Repair. I just showed up, not realizing it wasnt one of those quick-service, in and out, spots. The gentleman who helped me, Pete, was very nice and warned that I might have a slight wait, but they would take care of me. The wait wasnt long at all and the oil change very affordable. I would recommend this place to anyone. I felt totally comfortable and found the employees trustworthy and genuine. Great service!

Ke
Review №77

Great place to get your oil change if you are trying to get in and out fast. Super friendly service! Coupons available online, make sure you check their website for deals! You can make an appointment on their website as well! Upfront and reasonably priced ! Thumbs up!

Ma
Review №78

Ryan and Amanda were very helpful. I made an appt and Ryan called to confirm. The work was done right away for a good price. A+

An
Review №79

What a wonderful crew of people. I had the best experience every time I bring my car here! such a nice and caring group of people. My car is running perfect.Thank you so much for your hard work

de
Review №80

Excellent customer service, speedy service an Friendly attitudes! Fair pricing, without the extra add ons an additional fees. I recommend them to all my friends!

Ke
Review №81

Im so happy I found monro !!!!! Mike and rob took great care of me. I went in because i heard a noise coming from the back of my truck and they inspected the truck for me and found that my brakes were shot not only did they do an awesome job on my brakes they also gave me an awesome customer service I would highly recommend monro of troy THIS IS THE PLACE TO GO!!!!!!!

Ke
Review №82

I love troy speedy auto service location. The manager peter is awesome he is always honest and up front with the customers he explains the problems thats wrong with your vehicle and a way you understand and also gives the beat deals, he treats you like family and give customer the up most respect. I highly recommend this location if you are looking for good mechanics and customer satisfaction. You will walk out with a smile.

Di
Review №83

I drdered a tire from Amazon and also bought the installation service direct from Amazon. I selected Monro since they were close to work. The process was pretty flawless. Tire was delivered to Monro, and I set the appointment date and time directly from Amazon. I was in and out the door in 20 minutes. No fuss. No waiting.

Sh
Review №84

Definitely worth dropping your car off here!!! Quick service and super kind people working here. Nick is awesome! Great prices for all types of service!

Lo
Review №85

Honesty and respect is my guarantee I’ll be a returning customer after they solve what was wrong with me car that the other 2 shop could not figured and tried to sell me more parts. The manager gave it to pretty clear view and set goals getting my car like new. On top of everything I appreciated he beaten the price comparison. Glad I’m driving again.

An
Review №86

I LOVE these guys!They take such good care of my 2005 Saturn. It runs like a top, due to their care and expertise. Peter, the manager, makes sure absolutely everything is looked at and taken care of. He is empathatic to my being a single woman needing someone to keep me with reliable transportation. I never have to worry about him recommending unnecessary repairs.You can trust this Speedy...I know I do!

ch
Review №87

Great customer service and very affordable. The staff was very knowledgeable able an issue with my vehicle ...fixed it right away. Definitely will recommend this place.

no
Review №88

Very nice people. They helped from start to finish. Honest, trustworthy, and efficient people. Got my new tires for a steal. Will be going back !!

Su
Review №89

I have been coming here for years for my oil changes and I wouldn’t go anywhere else! Ryan took good care of me and was very informative about services available. After he finished, he explained everything that was done. Very professional.

Mu
Review №90

I was there today for a possible alignment issue because of the blessed Michigan roads n potholes...new mgr Josh was a super friendly, kind and knowledgeable person. Had to wait a little but totally worth it since they balance the abnormal tire pressure and verified the angles and stated no alignment required. Its a rare case these days of truthfulness and honesty that these guys acknowledged. I am surely going back anytime for regular maintenance issues

Da
Review №91

I took my sons car in for an oil change and diagnosis on a front end noise issue. My son had taken it elsewhere and was quoted a VERY high number for the fix. James, the Speedy Manager diagnosed a less costly repair. He saved me a good amount. Ill be back.

Da
Review №92

This place is top notch! Not only do they provide excellent and reliable service, they provide it at an excellent and reliable price!I would highly recommend anyone who needs work done on their vehicle to stop at Speedy and see for yourself just how awesome, honest, and friendly their staff truly is.

Ja
Review №93

Came in with a estimate for another shop to get a second opinion. Apparently I didn’t need all of the parts quoted from other shop. Very happy with my experience here. Definitely will be a return costumer. 👍👍👍

Li
Review №94

I have been going to these guys for the past 4 years. They never tried to sell me anything, is straight forward and does a great job. So many times Ive gone in and they found a few minor things that needed to be fixed and did it for free. The cost of repairs is very fair and Peter has always done his best to give me the best price. I highly recommend them.

As
Review №95

I came to Michigan earlier this year for work and had to get a car. I find out the AC compressor and clutch needs to be changed. Went through a few auto shops before I was recommended speedy and Im glad I came here. James (pretty much the owner) was very helpful and knowledgeable. Initially the new compressor clutch didnt work, but Jason took the time to figure out what exactly was wrong with it and fixed it up. I can finally say I have a trustworthy and reliable mechanic. I highly recommend this place.

Al
Review №96

Ive been going to Monro for 4+ months for service checks, pre-purchase inspection, oil change, etc. on multiple vehicles and am always extremely satisfied with the work and care from Ryan and Austin. Theyre both extremely honest and thorough and show great flexibility in being able to fit me in ASAP.

Da
Review №97

I have now dealt with Pete and the guys on a couple different occasions and I cannot be more impressed with their service. Pete is an extremely nice and understanding guy whom truly cares about his work, his guys work and his customers. I recommend them to anyone from small things to large. Their not only nice and efficient but their work is all done in a timely manor. Thank you to Pete for all that hes helped with! I had to come back on my review to update it now that Pete has left and Jason has taken over the management position. I am still very happy to recommend anyone here for any services. Jason is very kind, professional and is great with all his customers that Ive seen him interact with. These guys still maintain their honesty and their good quality of work so I will not take my car anywhere else!

Re
Review №98

This Speedy location has been our trusted mechanic for a couple years, and since we found this location, we have not brought our cars anywhere else! Peter has been very trustworthy! So much so, that one time he assured me a repair was covered under a dealer recall. When I brought the car to the dealership and they insisted the repair was not part of the recall and charged me a $120 service fee, Peter reimbursed me the $120!Although I was devastated Peter left this Speedy location, Jason has taken over and has assured me he will continue to provide the same reliable service at a great price! Just like Peter, he has provided us with the best price available without expecting us to dig for coupons!

Mi
Review №99

I came in to have my car brakes checked. I had been price checking other places. Afterwards I was given a reasonable price and was pleased with the overall outcome of the customer service and work. I would highly recommend Monro.

Je
Review №100

Very excellent service today I recommend everyone to come to this location they have a very professional staff that are super friendly and want to get your car done right the first time I will definitely be back

Information
12 Photos
100 Comments
4.6 Rating
  • Address:3939 Rochester Rd, Troy, MI 48083, United States
  • Site:https://locations.monro.com/mi/troy/3939-rochester-road.html
  • Phone:+1 248-385-3735
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
Payments
  • Credit cards:Yes
Similar organizations