After two years of living at the Villa Cristina 2x2 complex I would give my overall experience here a 2/5 because although it is suitable conditions for a college student and better than where I lived before ( the commons) it is not at all suitable for adult living. The staff is friendly but extremely unprofessional. Appliances in the unit are outdated and in horrible condition. Instead of actually fixing and replacing things Maintenance just bandaids the issue over and over, and amenities on the property include the bare minimum. While I would suggest it for students simply because of it’s proximity to campus I would not suggest it to anyone looking for quality living.

The power duo in the office right now are greatly reviving this place. They finished the gym project swiftly so now I can get my summer bod. Fey and Maddie goes above and beyond to give us great service and be transparent about what’s happening with the property. It’s refreshing. The property itself, now has all of the amenities I want. Our maintenance crew has been switching out lately, but they stay on top of things as quickly as they can. The community here is fun and vibrant with a lot of pets for play dates. I enjoy our little family 2-2 and as graduating seniors this property may be where we continue to grow roots in this city.

I appreciate Matthew’s attention to detail and apparent care for the residents and all their issues.

One of the greatest challenges living in student housing is, in my opinion, understanding frustration and confusion. As a resident for a few years, I have met different managers, and I am very impressed with Maddies professionalism and empathy for all residents. I was having trouble with certain neighbors, and Maddie did not only give me the time to vent my frustration, but to care of the situation quickly. I appreciate her determination to keep our community safe and fun!

I love living at villa Cristina. Everyone is very friendly- staff and residents. Kendra in the office is very helpful. The rent is very affordable especially for all of the amenities included. There is a large pool and a fitness center with brand new equipment.

Current resident here. Im happy with my apartment, the staff is timely and helpful, but they dont wear masks. When you go to the office theres a sign on the door stating that masks are required, yet 9 times out of 10 the staff inside are maskless. When maintenance comes to my apartment to fix something, they never wear masks. I have to ask that they put masks on both in the office and in my own apartment. The only time I see staff consistently wearing masks is when they give tours to prospective new leasers, go figure. After so many times of having to advocate for myself Im getting really tired of it.

I’ve been here at Villa Cristina since August and havent had any issues, but today my friends car got towed with a valid parking pass (not managements fault). I called the front office and Maddie and Mallory took care of everything and made it so easy for me to get the car back! They were super awesome and really patient and it turned a not so great situation into good one! Very thankful to be living in a complex with such kind and knowledgeable staff! I can’t get over how great Maddie and Mallory were!

I’ve really loved living here! The facilities (pool, new gym, leasing center) are all super clean and nice. Fey, Maddie, and Mallory have all been fab in helping me sign a lease quickly and get settled in well.

Can Matthew Hall stay at Villa Cristina permanently? He is the BEST LEASING AGENT AT SHS!!!!! I had zero plans of resigning because I was not receiving my mail and packages on time and it was frustrating because I get my meds delivered via mail, I NEED to have those on hand, but since Matthew came back to Villa Cristina things have been organized and together. I am receiving prompt notifications about packages and mail, so I resigned. HE NEEDS A RAISE IMMEDIATELY! Thanks for all of your help Matthew.

Maddie is the greatest. She had hands on help with my apartment & you usually don’t get that out of leasing mangers. Highly recommend!

I highly recommend this complex. Management is great, and I have never had any issues. Great amenities, and they accept packages. I would live here again!

I lived in Villa Cristina for 2 years as a grad student and its a great place to live. Great location close to FSU, restaurants, and Publix. The apartments are very nice with everything you need including dishwasher, washer, dryer, separate bathrooms for each person, and individual leases with a reasonable price! You can get your apartment either furnished or unfurnished. Plus theres a gym and a pool! Fey and all of the staff have always been so nice to work with, too!

I’ve been here since august and everything’s been very pleasant and service work gets done rather quickly. The office also makes sure to keep you updated regularly 👍🏼

Fey is so helpful!! The townhouses are so great and very cozy. Maintenance always resolves any issues in a very timely manner!

Update: NOT PET-FRIENDLYMaintenance came in and left the door open, so my dog ran out and they couldnt catch him. A neighbor saw the whole thing. The leasing office didnt bother to contact me first and when I asked them about it, they blamed it on me for not putting the dog up. In the past, the previous staff had no problem closing the door when coming in, but for some reason this time, they lacked intelligence and didnt close the door. Their apology was ingenuine and lack-luster.Didnt want to say this at first, but they also use raffles to tell people to give them 5 stars on Google.Old (Before new staff):Firstly, maintenance is amazingly responsive and quick. They deserve a raise.When I first moved in, the leasing office was amazing. They knew my name and what apartment I was living in. Amazing. Then bam, all the staff with great customer service left. Now were left with staff that dont wear masks during the pandemic (even though it says to on the front door) and cant sort mail. Someone needs to step it up so I can receive my mail.

I just moved into Villa Cristina this fall and it has truly been amazing! The staff is very caring and completely understanding. They really try their hardest to accommodate you and make you feel special :) I broke my curtain blinds and maintenance fixed it within one day, I was extremely satisfied! The apartments are perfect and the AC is always freezing cold!! 10/10 recommend if you’re looking for a place that’s near campus and will treat you right!!!!

The New staff are really great & helpful. Fey was very supportive with helping renew my lease

Living here is comparable to riding the rollercoaster in Final Destination 3. It was a little sketch at first, the apartment was FILTHY despite staff telling me I couldn’t move in yet because they were “cleaning”. Carpet stains, thick layers of dust and grime, and roach carcasses everywhere. But the initial staff members were pleasant and personable, so I was able to get over it after a deep cleaning. The staff knew my name, my unit, and made sure I got my mail promptly. Then, just like in the movie, this complex goes off the tracks. The staff has changed several times within the past few months, and the latest employees have zero customer service skills. I have to go to the leasing office to ask for my mail days after I know it has been delivered, only to be given an attitude and told “I don’t have it” as they sit at the desk on their personal phones. Well, I don’t have any more patience. The complex is littered with dog poop, it smells, the water is constantly being cut off for “repairs”, and the wifi is trash. I gave two stars because of the maintenance staff, Mr. Richard and Ray.....they are the real stars of this place and deserve raises. Save yourselves, go somewhere else.

I am giving Villa Cristina 5 stars because their maintenance crew has always consistently helped me and my roommate in a timely manner (even when they had a lot of other work orders to do). I have had to put in quite a few work orders due to the negligence of the previous tenants (on top of regular apartment things that pop up) and Villa Cristinas maintenance crew has always come out and helped us fix things. They even got us a new microwave! The office staff has also been very accommodating and friendly, but there have been some instances in which there were miscommunications and maintenance even relayed messages to us to clarify for the main office. The maintenance crew is even on a first name basis with my dog because they have come by so often and they dont leave until they confirm with me that whatever issue has been resolved. If my dog trusts them, then so do I :) Thank you Villa Cristina maintenance!02/23/2021 Update:The new leasing agent Maddie is the BEST! She is always informative and helpful and willing to talk to me about anything that I bring up. She is so friendly and welcoming, and the entire new leasing staff and management is doing a great job of handling the new mail situation. They are definitely doing better than the last few people on the leasing staff, and I am so thankful for them - especially Maddie!

Its been a pleasant experience living here. But the other week I had a maintenance problem, and one of the employees on emergency call gave me attitude and did not fix the issue. Fortunately the head of maintenance, Richard, fixed the problem efficiently and was transparent about what was going on with the equipment. He also apologized on the behalf of the rude behavior from the other employee, and made sure that I could report any more issues to him. Richard made up for the rude employee, and I look forward to continue living here.

Great housing area with a solid new gym, love living here

The community assistants, Savannah, Matthew, and Alessandra were extremely helpful throughout the entire process. They answered my questions, are very friendly and patient. From the first tour, to signing paper work, to moving in; I am glad to say I have chosen Villa Cristina to live in.Villa Cristina’s community assistants are very understanding, patient, and caring which is nice since college is stressful and expensive in and of itself. If you’re debating whether or not to sign at Villa Cristina, I say make sure you sign! I can say confidently Villa Cristinas is a financially smart move.

OMG, Villa Cristina is amazing. The staff is so patient especially Kendra and Fei!!!

Fey was very helpful with any issues i came across!! i loved living here!

By far my favorite complex I have ever lived at in Tallahassee. It is so quiet and the location is unbeatable. The price is crazy cheap for what you get and maintenance always came same day for the very few work orders I ever had. Highly recommend!!

I have lived several places during my time in Tallahassee and this is BY FAR the best office staff that I have ever dealt with. No matter the problem or issue they are always there to help. Ashton continually goes above and beyond for all the tenets. The apartments look and feel new with all new appliances. The parking is great and the dog park and pool are just icing on the proverbial cake. If you are looking for a place that is convenient in location and a place the legitimately cares about you as a human then look no further. This is the home for you

Okay..... so this is my first time ever living away from home. I almost NEVER write a review but I feel that i need to save you or at least give you some tips. Overview, I live in a 2/2 and paid for furnishing so keep this in mind as other apartments might be different. lets begin:1. The AC is HORRIBLE!!!! by 1pm its already at 78 degrees, by 5 its 80 degrees (if Im lucky), 8pm its around 81-82. Its on all throughout the day and night just to try to get a temperature which is killing me in Utilities. I Have requested maintenance (staff is amazing) but all they can do is add coolant and reset the AC. Theyve have been called over 4 times(amazing speed and super nice) so we just gave up after we realized it wasnt going to change anything. no issues with the AC in the winter because wait for it..... Its cold outside!2. Furnishing option is NOT WORTH IT! I received shredded chairs, mattress had holes in it, and the couch was big enough for one person(Im not kidding) After talking to the Office (Staff is always amazing) I was able to change the sofa and mattress. Quality is cheap and for the price your paying for the whole year your honestly better off buying your own.3. Underhanded tactics! They force you to pay for a cleaning service upon moving out and honestly it is my opinion that they pocket the money. When I came into my room the carpet was dirty and had gum/candy in certain places. No sign of any cleaning. Also if school starts lets say on August 26 and you move in august 25 guess what, your paying rent for August(gotta love the business man).4. Internet- Not gonna lie its a hit or miss. If your in the apartment that has the wifi you are solid. If not(like me) your going to be calling ETS constantly to have them set your own private connection and tweak it. Then tweak it again and again...Is it great? No Are you still gonna have issues? possibly( i could say yes but honestly that is not the truth, eventually it was fixed and I had no more issues). The only reason I gave two stars is because the staff(both office and maintenance) Are worth their weight in gold. One star for each.And for whoever said that you cant beat the price... I disagree. Since Ive been here(almost one year) Ive learned that there are definitely different places that offer cheaper prices and are just as close to the school if not closer. Dont be afraid to get a realtor they helped my classmate find a 2 story 3 bedroom/3 bath with a backyard for Approx. 50 dollars more than what me and my roommate are paying together(although it was Id say about 13 min from campus vs my 5 min.Also they say that campus is a 5 min WALK from the apartments. Hope you can run a mile in under 5 minutes.....Best of luck to you! I wish the best to anyone who reads this(and also those who dont)! Go Noles!!!!Added an extra star Just because I spoke to the NEW property manager and really appreciated his commitment and promise to serve this complex better moving forward. He even Assured me that the AC would be fixed within the next day. Never the less the next day happened and not much changed AC wise. He didnt have to but he also informed me of his plans and improvements he will be making this summer to the apartments. So, Probably wouldnt hurt to take a look around if your planning on coming and see if the new improvements are to your liking.As always, best wishes...

Kendra is amazing!

OKAY SO. jack and Jordan were literally the best office team ever. When I moved in my apartment was not 100% ready but maintenance came in Ray fixed everything in a minute! Can’t recommend this place enough :)

Loved living at Villa Cristina. Lived here 2 years and wish I had found it sooner. I moved out last semester only because I graduated. Jourdan, the property manager, is super nice & maintenance was always on top of their game. Paid 175 to move out and that covered paint, cleaning, and carpet cleaning and that ended up being super worth it. Miss this place - 5 stars.

Lived there for four years, and never really had an issue. Over the course of the four years, the Leasing Office Manager changed at least four times, but I have to say working with their most recent, Jourdan McMillan, hss been the best experience. She is prompt, friendly, assists in any way she can, and has made my last year living in Villa Cristina a great one.

If I had the time to create 100 accounts and make a bad interview I would.

I was in a bind up with one of the scatter properties but Ashton and Ryan were both there to help me in my time of need. When I needed a place, they provided me a place at villa Cristina and in a timely manner at that. I love villa Cristina, it’s a small quiet community and everyone knows everyone over here at the townhomes. Great place to be for the price!

Great Complex and even better staff. The complex itself had friendly neighbors and stellar vibe during the entire two year lease. Id highly recommend anyone to live here since its an incredible place and its a 10 minute walk to the stadium I was extremely pleased by the services provided by Ashton(leasing office manager) and Monte(maintenance worker). They showed nothing but genuine professionalism at all times and were always helpful with any issues I had.

Villa Cristina is a great apartment complex for college students! Its fairly quiet, close to campus and the rooms are nicely sized. The staff members are polite and welcoming and the maintenance men are really quick at responding to whatever needs you have. I have been living here for 2 years and have renewed my lease for a third year. I recommend this complex to anybody looking for good quality at a reasonable price

Great location! It is on the bus route and some of the nicest and lowest priced townhomes in tally. I love how close it is to Gordos and other quick food places

HIGHLY recommended apartment complex. The management and maintenance staff are incredibly helpful and assist you in an extremely timely manner. Along with the incredible staff, the apartments are homey and comfortable- very clean upon move in- pet friendly! Wish I would have discovered this hidden gem before my senior year.

I have lived in Villa Cristina for over a year and cant complain! The staff is very attentive and I love that it is pet friendly. They recently added a mini dog park. The maintenance staff is also super awesome and always on top of things!

After renting in Tallahassee for 4 years and living at 3 different apartment complexes, Villa Cristina has been my favorite. Its a tight-knit community with super friendly staff and awesome maintenance workers. I wouldve happily resigned if I wasnt moving out of town.

He tried his best by himself to help us move that big king size mattress he was a great help and he didn’t even have to

EXTREMELY RUDE STAFF.. I have called multiple times trying to get information and each time the staff has been RUDE and even hung up on me.. Good customer service is a foreign concept to them..If you like to dealing with rude staff and attitudes this is your place..

Lived here for a year now and I am very happy with Villa Cristina! The rooms are nice, but the staff is even nicer. Anything Ive ever had to bring to their attention got taken care of immediately. Would highly recommend living here.

I moved into Villa Cristina in September and I highly recommend it to anyone looking for a quiet place to live near the campuses. From the awesome maintenance staff to the accommodating office staff, Villa Cristina should be everyones top choice in college living. Highly recommend for anyone looking for nice apartments at an affordable price.

I love this place. The maintenance is quick to respond whenever there is an issue. The staff is very friendly and the property is always kept so clean. I love living here!

Great Maintenance team with such a convenient location near campus.Staff is really nice if you are understanding and patient. Cant really complain.

Id totally recommend anyone looking for a chill place close to campus to take a look here. Already signed up for my second year. Great location and super helpful staff. Truly a solid spot.

Great location and the price is super unbeatable for how close you are to FSU & the floor plans!

I have jus recently moved to Villa Cristina and I have had an absolutely amazing experience. From starting with the office staff to the maintenance team it has been beyond amazing I would recommend this property to anyone who is interested in finding living in Tallahassee.

I wouldnt want to live anywhere else in Tallahassee. Im close enough to the stadium that I can walk for the games BUT I dont have to get bothered by all the noise if Im not going. Prices are super reasonable and the office and maintenance staff are definitely an A++! I wish we didnt have to pay for visitor parking on gamedays but other than that, I really cant complain!

ABSOLUTELY HORRIBLE staff is HIGHLY unprofessional I waited for over two hours just for someone to be in the leasing office so that I could return my key at the end of my I called the office as well as student housing solutions (the company in charge of Villa Cristina) and got no answers. I finally spoke with an emergency maintanence man only to be told that they were at a Christmas party and wouldn’t be back for another twenty minutes -.-Just spare yourself and live somewhere where the staff is actually available, not to mention the rent is extremely over priced for the quality of the apartments.

I stayed in Villa Cristina for three years and appreciated the effort of the leasing office and staff members.Though the facilities are not brand new, the property is well-maintained and the leasing office is responsive. You will find leasing managers/agents that do their best to help and support their residents.Maintenance is usually responsive and proactive. Notices are usually sent in advance when major work within or around the property is being conducted. The management team/leasing office does its best to minimize any inconvenience.Though the rent is very considerate, residents still get good value for their money (water/cable/internet services included)along with a well-maintained pool and good parking spaces.Villa Cristina is an excellent choice for students or FSU faculty staff who want to stay close to campus and Doak Campbell Stadium.I recommend this establishment and trust that the leasing office will do their best both before and after the rental agreement has been signed. That was my experience!

Dont go here. They stole $175 from me and are pretending like they didnt. I was told Id be refunded the $175 for excess which was apparently sent out to SHS to be sent. After this was eliminated from my rental account and sent to SHS I was charged $80 for a damaged closet door which I paid separately AFTER the money was sent over so I should have still received it. I even signed a paper stating that Id receive the excess funds and gave an address for the money to be sent. Again - dont go here. SHS only cares about taking your money because you are a college student. The damages accrued didnt equal $175, only $80, and even still the $80 was paid separately. Highly recommend signing with someone else. They even tried to tell me the $175 covered carpet cleaning and I had no carpet. They will do anything to take your money.

The votes for 5 stars are undoubtedly people who work here. There is a 5 star review from a leasing agent, McKnight. The staff has been rude, unhelpful, and unprofessional and thats just been on the phone. Ive called countless times to get answers to simple questions and each time I get a different, wrong answer. Please do not live here. Find somewhere else, anywhere else. If I could rate at 0 I would

I lived here for two years. My first issue was the staff was constantly leaving, I think we had four different property managers over those two years. The firsr year we lived in the more expensive townhome and it was infested with roaches. The staff threatened to fine us for it despite our best efforts to stop it. We moved to the renovated townhomes the second year because we were shown what they would look like, and they would be cheaper rent. Well, we were told they would have new flooring, new counters, and stainless steel appliances. However, they only changed the appliances. It isnt about needing the other things, it is about showing one thing and getting another. The second townhome did not have any bug issues.The ultimate push factor was the crazy fees. They threatened to charge for having anything on your patio. The moveout fees are a plain robbery. The first townhome I left, in July, and was charged $200 for moveout in late October. Per the law and lease, they have thirty days to notify you of any charges. Furthermore, they claimed it was because of carpets having to be cleaned (they were professionally done and I submitted the receipt), and for trash removal from the common area. However, neither of my roommates had been charged for trash removal. I disputed their claims, and they did not respond until Feb. In Feb, they tacked that $200 onto my rent. Then I had to make a big fuss about it as there was no way to separate the payment online. In the end, they took away all the fees. This is not unique to me either as my previous roommate from the second year received similar charges in October of 2018 (after he moved out), disputed the claim, and is still waiting for a response. Thankfully, we used gurantors and provided no deposit. I imagine if we had we would have never seen our deposit again.I would recommend avoiding this complex as well as any other STU complexes at all costs.

Love living in the 2/2, the location is perfect and its pretty spacious. The maintenance gets back to you fast if you need something and the neighbors are all pretty friendly

Its awful and Ms. Libby couldnt have said it any better. They randomly hike utility prices as they see fit and the price of the apartments does not justify the absolutely disgusting apartments they fit you in. Staff is rude as hell to current residents and I distinctly remember one employee shrugging at me for returning wrongfully placed mail in my box... Hopefully they fix themselves but right now they get 1 star from me.

Villa Cristina was my home for over four years, and I have not once been disappointed with my experience here! The staff, especially Mallory in the leasing office and Phil from maintenance are exceptional. They both respond quickly whenever there is an issue, which is extremely helpful and appreciated. The community offers great amenities and have a very clean pool, and also happen to be Pet Friendly (yes there is a Dog Park)! The complex is pretty quiet for the most part, but also has friendly residents to interact with, even if you are in a one/one. I highly recommend living here to any college student, college graduate or young working adult. Although I’m moving to a different part of town, I have renewed here the past few years and would recommend to anyone in the FSU/TCC area! Thank you VC for a great experience!

Highway robbers! They take advantage and do not work with you.. very rigid. Wont take partial payments, wont take credit card payments by phone, portal didnt work to pay but still charged late fees, It wouldnt hurt to be more understanding as the majority of the tenants are college kids who are new at living on their own. I would not recommend this community to anyone.

I would not suggest moving in any STU apartments. They have no respect for their tenants. They over charge you once you move out. They are a whole staff of scammers and robbers. If you are a college student try your best not to move in this garbage the juice isnt worth the squeeze. The staff came in my house and moved the airconditioning to 60 degrees and left it like that all day, they came in and out of my house constantly and at weird hours. Im responsible for the light bill yet they touch my stuff when they come in and take no responsibility. Old bainbridge place apartments is also garbage and Mallory Kee their new apartment manager is the biggest robber and stealer Ive seen yet. They rarely keep their word. Dont move here!

As James Capozzi previously stated, “A 5 star place for 5 star people.”

DO NOT MOVE IN HERE. I am a full time student who signed a lease, only to be told I could not move in due to my age. To absolve themselves of legal liability, they proceeded to offer me an apartment on the other side of campus, attempting to segregate me far away from my university building, with no similar access to shopping, in a part of town I had been warned to stay away from.While I am aware that age preferences can be stated on roommate matching requests, they should, under NO CIRCUMSTANCES, be enforced to a degree where someone is denied a selected apartment due to their age.I cannot begin to describe how horrified, hurt and infuriated I was by this treatment. All calls to head office and emails fell on deaf ears. Apparently Student Housing Solutions officially endorses this kind of behavior.Discrimination is wrong. Please do not sign a lease with this building if you agree.

Suckssss the only reason I’m still here honestly it’s cause my parents paying the bills. Roommates are terrible like I haven’t had a good roomate I don’t know I hate this place with my guts.

Honestly, I had pretty great experience here for two years. Major con: after moving out, they tried to charge me and my roommates hundreds of dollars in a false claim. If you live here, take pictures and document EVERYTHING. Do not let these companies take advantage of you.The staff and maintenance are responsive to any problem you have and will work to ensure things are correct.Internet is slow, its CenturyLink and is very spotty, definitely manageable but Ive had a much better experience with Comcast. Area can get a little sketchy at night with fights, car break-ins, but thats just the city and college area - it is close to everything after all. Overall, this was worth the cost of rent, not so much the emotional stress of having lived there.

************************ABSOLUTELY TERRIBLE!!***************************Tallahassees best kept secret has been kept a secret FOR A REASON. Dont get me wrong; what you see on the surface can be deceitful. The pool is decent, the location is decent, the rooms are generally clean..ish (despite having to vacuum each room twice on move in) and the appliances work. But never judge a book by its cheap drywall cover.A few nights ago our battery powered lock decided to randomly stop working at 3 in the morning. Since I wasnt home, my roommate had to sleep in her car. The next day, the keys magically worked again. When we put in a maintenance request the guy who worked up front seemed confused and not able to work with our schedule. He ignored the issue and never followed up. 3 weeks later the lock stopped working out of nowhere at 12pm on a Saturday night. It was freezing cold outside and ONCE AGAIN I was locked out of my own apartment. The lobby was closed since it was a Sunday, and the only person we could contact told us he didnt work on Sunday. We finally found an emergency maintenance number the next day, who then took an hour to get to our apartment. He replaced our lock and gave us ONE working key, leaving us responsible to make copies.The rent is high compared to many apartments in the area. Villa Del Lago, a 5 minute walk down Pensacola, is a fraction of the monthly rent you pay at Villa Cristina, not to mention the utilities bill and water bill added on top of the rent. Whether you use your water non-stop or you arent home for a month, the water bill continues to rise.The first weekend we moved in, we received a noise complaint for playing music at 10pm on a Friday night, since everyone obviously has major tests on syllabus week and needs to study on a Friday evening. If you’re planning on going out on a weekend, this is not the place to pregame.OVERALL… DO NOT LIVE HERE. It’s a nicely disguised DUMP, with staff that has no clue what theyre doing. I’m sure more problems will follow, and I’ve only been living here for 3 months.

Villa Cristina is really the perfect place to live if you are looking for a one bedroom apartment that is close to either FSU or FAMU campus. Its one of the more fair prices for the 1/1 especially the amenities that come with it. The units are a bit small, but it will do especially for college living. The complex is kind of ducked off on Bellevue Way so it is usually pretty quiet for the most part. The management staff is always very helpful and professional. They get stuff done! Overall you cant beat it if youre looking for an apartment for a couple years while in school.

UPDATED Please read: Yall, something is wrong with SHS. This company will nickel and dime you MONTHS after youve moved out. Almost SIX MONTHS after moving out this property demanded that myself and roommates pay for destroying the townhome. We were a live in MODEL HOME for these people! How on earth was our place destroyed if you all let us represent your property?! Moved into this place with damages that were well documented, and then they try to turn the tables and say YOU did it. After reaching out to this place and getting zero response for months. I suddenly get a call from the office saying theyve sent me to COLLECTIONS? Again, reached out with a letter, phone call, photos for proof all while having a ding on my credit score and got ZERO response. It took a month for them to finally drop the dispute and another month to get it removed off my credit score. Total time to get this solved: 8 MONTHS. This company is WHACK and is trying to pull stunts on college students so that they can have some money to do those renovations theyve been dragging out. I do NOT recommend any SHS properties unless you want to go through months of zero communication and points off your credit score. This place wasnt even that nice to live at. Not worth the headaches or time.Old:I lived here for 2 years and overall, it was a good experience for college! However, it is typical student housing. The condition of the apartment isnt anything spectacular its what you need. There isnt great water pressure here so doing dishes can get annoying since our water basically dripped out. The maintenance team is fantastic. Just about all of our problems were solved immediately. But then things like our mailbox lock never got fixed, even after we sent in multiple requests.The internet is TERRRIIBBBLEEEE. It is basically non functioning during the school year. You cant stream anything.The area itself can get pretty sketchy. Its not the development itself usually, but the surrounding area. Nothing that can really change this solution other than having better patrols/security. There is on site security, but if you live in the townhomes away from the main complex, youll never see them.Cars get broken into time to time. Less in the last few months I lived there, I will say. But my packages got stollen constantly while living here. I get its hard to prevent this but its incredibly annoying to deal with.Also, theres a lot of construction being done and with that it gets noisy. The complex decided to renovate the townhome next to ours the week before and during finals week exclusively. For a group run by STU I cant believe theyd have construction going on at a time like that.Overall, for the price point, its not a bad place to live. I enjoyed the 2 years I lived here despite some of the downs. Its not the best place to live. But its far from the worse.

I hate to give this place such a horrible rating. It really is a great place. The staff and other residents are usually pretty friendly. It is in a great area thats not too far away from anything. I havent had any issues with pests or anything else which can be a huge problem in Tallahassee. However, even though this is such a great place it has one incredible shortcoming. The internet is TERRIBLE! It constantly goes out, usually at the worst of time of course. I have complained to the front office and their response was Call Century Link, its their problem. Even after persisting with them they offer me an upgrade which requires me to enter into a 9-month contract with Century Link. This is useless to me since I wont even be living here another 9 months. I have called Century Link at least a few dozen times over my stay, and they are their own special form of evil. Not to mention they never come out after the first call, it usually takes a few calls. I have spent $250 on a brand new router thinking that may help, but no, it didnt. Its just extremely frustrating. I have a Netflix membership that Im wasting money on since my internet cant stream. Not enough bandwidth for my Chromecast. I usually run out of data on my phone every month since the LTE actually works as opposed to the wifi in my home. Disappointing that this place would have one great problem and everything else would be great. I expected a lot more since Im spending about $800/month (including utilities).

The place is HORRIBLE do not go there, not only their maintenance sucks, they will try to charge you extra for anything. They charged me over $300 after I left for small things that werent on the leasing agreement. They take advantage of students who cant afford a lawyer to sue them. If anyone is reading this and has the resources, you should investigate them.

HORRIFIC!!!!!!!!!! If I could rate them zero stars, I would. Do yourself a favor and NEVER live here. I lived here for about a year and a half and it was constantly a pain to deal with any of the apartments awful conditions or their staff. They charged for absolutely anything possible, and bomb you after move out with astronomical fees. Forget that safety deposit.The apartments themselves are a joke. They put in the cheapest appliances and flooring possible to save themselves money. When I moved in there was TONS of nastiness behind the washer & fridge because they didnt take the time to pull them out and clean behind them. Also, instead of correctly finishing the shower and tub, they used regular wall paint that just peeled off the second water touched it. They obviously hadnt replaced the carpet before I moved it. Instead they just stretched it as far as they could (which wasnt far enough to reach all the edges). The tile floor was uneven and you could feel the slope of the floor.As far as the condition of the outside, it wasnt awful. The cement was definitely seriously uneven, cracked, and would move when you stepped on it. The railings werent very secure, either. You could tell that the place wasnt very well insulated. My door also had a small crack It was always crazy loud from both being right on Pensacola and the loud parties that always went on. You could hear you neighbor through those thin walls.FORGET the maintenance group. They hired two guys that OBVIOUSLY dont know what they are doing. I told the office on multiple occasions to make sure that they werent in my apartment when I wasnt home, and I came home to them in my kitchen on multiple occasions without even a warning beforehand. They have baggy pants and oversized shirts, and I would always see them loitering around the property. I wouldnt trust them to fix ANYTHING.And, oh joy, the office staff. If your idea of running a good business is being inconsiderate, rude, and not caring about your residence, then you hit the nail on the head. They were more concerned with being cute and giggly than actually trying to help. I had a roommate who they would never acknowledge because they only put one name on the account and said they couldnt do anything about. They would try to usher you out the door as quickly as possibly. Anything for them to earn a buck they would do. They COMPLETELY took advantage of all the college students living there. The staff was never on time or always out to lunch or touring the property- AKA slacking. Getting anything done through them is a waste of time. They didnt care about the residents AT ALL and would treat us like burdens whenever we would walk in the office. Hello, this is your job. Ridiculous. Also, all the 5 star reviews are from the office staff- What a joke.Great Apartments? Great Service? Great Location? Good Price? Not a chanceYou have been warned! I know this was a really long review, but that is how passionately I feel against this apartment group. I will NEVER live with SHS again. Being in the hospitality business, I know how important treating your residents is. SHS obviously does not. Save yourself the outrageous hassle of living here and find a non-SHS solutions property. Not much could be worse.

Love the new management and staff as well as the maintenance crew. Really close to campus . Right on the bus stop.

5 star place for 5 star people.

Showed up to Tallahassee without a plan and Ava had my lease approved within a couple of hours, great apartments and great staff

Horrible place to live with horrible management.

Do you have to be a college student to live in these apartments?

Great apartment complex!!

Love the property!

Way