They are nice but the service is very poor, if you pay USD107 for mani and gel pedi you are expecting something better

The salon itself is very clean and the staff very polite and inviting. I really wanted this to be THE nail place since its half a mile from my house but unfortunately it will not be. Unless youre looking for plain nails, this is not the place for you. I showed the manicurist a photo of what I wanted and she stated she could do it and I had faith that she could. See photos of what I wanted vice what I walked out with.*****UPDATE: 4 SEPTEMBER....Dip nail has cracked. Barely five days since receiving the ombre dip manicure here. $110 later, broken nail and dry nailbed. Terrible. SEE PHOTO.

Clean and comfortable with updated equipment, good service and reasonable prices. No complaints!

I called ahead to ask for acrylics and the woman was polite and said I could come in 20 then later said I could come now, so I went. Then when I got there they were all staring at me and asking me what I want? I said acrylics. She was like are you the one who called, I said yes. Then a woman from the back is called up to tell me that they’re “actually all booked today” even though there were only a few women there and a bunch of free artists. She says they’re all free tomorrow even though I called in advance and didn’t even offer to let me wait for 20 min or something. It felt very off and like they were making excuses to kick me out. I’m not sure if this is because of how I looked or me being younger but yes not happy and didn’t feel welcome.

Couldn’t say better things about this place. You walk in and just start feeling relaxed and every single time you walk out feeling refreshed with perfectly done nails. Kim the owner is so sweet and kind to her customers. Don’t go anywhere else!

As a man, getting any kind of nail service can feel a little awkward. The ladies at Nail a la Mode make you feel extremely comfortable and always provide the absolute best service. The owner Kim is almost always there and makes sure you are well taken care of. This is an establishment that I will continue to frequent as long as I can!!

Love Nail ALA Mode been going there for more than 15 years and never had a bad experience!

Nice inside and have nice interior look nice atmosphere for ladys take time off from busy. tiredness, relief stress.

I got acrylic nails with gel polish 2 weeks ago and when I went to get a refill the woman started picking them off at the base before I could even say anything. Then she said I needed a whole new set.When I said no just take them off completely that I would go somewhere else she said okay okay Ill do it for you this time. No extra charge Then at check out she still charged me an extra $10. I will definitely not be going back here ever again.

This is a very well run, professional, and well maintained business. I have been going to Nail A La Mode for years. I have never had a complaint. Excellent customer service and setting.

I love Nail ala Mode. They are professional and extremely conscientious of making sure the salon is safe. Kim is wonderful, they all are!

This place was really clean and sterile. The technician I had was very nice and friendly. I will be going back!

Cyndi is the best.

This is by far the best nail salon in the Springfield/Burke area. Ive been going to Cindy for years, but at times have seen other manicurists. All of them are excellent. The salon is clean, hygienic and modern, and I trust the manicurists here. You pay a little more, but its well worth it for a safe and beautiful result.

The staff are all welcoming. Cindy did a beautiful job on my gel manicure and she was so sweet and patient. I came in close to closing but no one rushed me. I will definitely go back.

This is my favorite local nail salon. Very friendly staff who take their time. They have massaging chairs for the pedicure and the basic pedicure includes a exfoliating scrub and moisturizer. The manicure is similar. The deluxe includes a massage and a mask. They usually can take walk-ins.

Wonderful mani/pedi. Sterile and single use items used. Very friendly and personable service. Will definitely return.

Service is average. Two stars because I called ahead and asked for price of gel mani with pedi. $47. Great price, so I asked again gel mani pedi? $47. Three times they told me $47, so I went.I was charged $74!! Most expensive place in the area. I told them over the phone they said $47 and they didn’t honor the price, they said that was for regular mani pedi. Won’t be going back.

Susan has been my manicurist for years, recommended by a close friend. We actually followed her from another store and prefer her over other manicurists because she is attentive, competent, sincere, and caring.My experience with Susan has always been positive because Im treated like a valued client and not rushed as another sale. Love spending my time here and Susan is always dependable!

By far the best nail salon in Burke and surrounding areas. I found the staff to be very professional and friendly. They offer a variety of services along with the current nail trends, and a myriad of colors to choose from. The exfoliating scrub that they use smells delicious and makes your skin incredibly soft even after washing. I highly recommend!

Susan took such good care of my feet. I have ingrown toenails. So many salons mess up my toes and the pain is worse or they won’t deal with the nail problem and just want to paint them. Susan took a lot of time to fix the problem. So glad I came here

Couple weeks ago I walked in around 7:15 pm asking for a pedicure and manicure. I was oblivious to the fact that they closed at 7pm. Everyone was so nice and made me feel so welcome. When I finally realized they had actually closed I felt terrible. They were soooo incredibly nice and kept saying it was fine. They were soooooo nice !! I will definitely go back.

Two of the women here were SO rude!! The atmosphere is great and clean, but I would NEVER tip the women who I dealt with again. I had given them cash to pay for my pedicure which they refused to return the change from. And when I explained I was trying to use my card to pay for the cost of the pedicure so that I could give them a tip they flat out said no. The professionalism in these two are sorely lacking and is an embarrassment to say the least.

Love my nail tech. The staff are always friendly.

Tracy is THE BEST!! Very meticulous and trust me, I’m very picky.

I went back and Susan fixed my nail. It was an additional 30 minutes but my child behaved.-----------------Took her 2.5 hours to do a mani/pedi. Would constantly stop to talk to co-workers. Nails were all bumpy. She said fix now. I had an appointment. She told me to come back. Plus she made my cuticles bleed.This is not the 1st time I have been disappointed and recieved poor service with this salon. Not sure why people rate them so highly?!?

I followed my manicurist, Tracy Vo, to Nail a la Mode when she came from another salon several years ago. Tracy is up on the latest techniques, and she is pleasant, artistic and professional in her dealings with her clients. I have never had a poor manicure or pedicure from Tracy, and my friends often compliment me on how nice my nails look. The salon itself is clean; the practices are hygienic; and recent upgrades include wonderful pedicure chairs that give a GREAT back massage. This is the place to go when you want to be pampered!

Updating my review since lately their customer service has gotten better. They still have the sign up about being charged extra if youre not in a good mood but the ladies are much nicer.Ive been to this salon a few times because it is very close to my house. While Ive had luck with the manicures (they last more than a week often), their customer service is horrible. They have a notice on each work desk warning that if you are rude or cranky or in a bad mood, they charge you $20 extra. Not sure if thats supposed to be a joke but they really do act like that.

I go to Tiffany every chance I get. She takes her time to make sure everything looks great and you are happy with the service she is providing.

Very nice mani/pedi for a reasonable price.

Best nail salon around! Ive been going there since they opened. 😀

Excellent!!!

Very nice people and relaxing environment

Verry good.

Honestly, I wouldn’t even give them a one star!!! Very rude! I have a service dog with me and the person “in charge” didn’t even look up to speak to me for the entire time her focus was on my dog!

Reasonable prices

Annie does a great job!

Tracy is the best!