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Schmunks Tire & Auto Service Center
2650 Main St, Springfield, OR 97477, United States
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Schmunks Tire & Auto Service Center

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Ma
Review β„–1

I went there because I blew a rear tire and had donut spare on and they fixed me right up with excellent service. I even bought new wiper blades and they installed them. The lady at the front main counter I believe her name was Dana was super nice and helpful. Good place! πŸ‘πŸ˜Š

An
Review β„–2

These guys are my favorite. I had a tire repaired and they accidentally broke my tire pressure sensor. They replaced it and were happy to do it. Also, when you get a set of tires, you get a free balancing. They serve old fashioned coffee and have a sweet waiting room inside and at seating area outside too!

Ka
Review β„–3

Edit: While my original review was not good, and I didnt have the best experience, I want to post an update and change my rating. The owner of this business heard about my experience and reached out to me. He has been very kind and is making sure I get taken care of. I am going back tomorrow to get new, better tires.Original review:The people here a very nice. However, when I called and asked about tires for my SUV, they told me what they recommended and assured me that even though they werent expensive, they were really good quality. I drove on them for a while and went back because they were so aggressively loud that I thought there must be something really wrong. The awesome tech that helped me when I came back explained they would never recommend these tires unless you couldnt afford something else. Then after checking my tires informed me that whoever put them on had seriously over filled them to 45 PSI when they should be 33 at most. Its confusing because I didnt imply that I wanted the cheapest tires, I would have happily paid more for tires that are actually good. And this place has such good reviews, but I am disappointed for sure.

Br
Review β„–4

I inquired about tires for my husband’s truck recently. I called 4 other tire shops and did not get a call back. Schmunk’s was the only place to call me back. The owner Dan did some amazing research for me getting me the best tire and value for my money. My husband Loves his 4 new cooper stt pros. I liked Schmunk’s so much I am going to purchase new rims and tires for my car as well this week. I will never go to another business for tires. This is an outstanding local family owned business. They are honest, reliable, personable and professional.

Ry
Review β„–5

The folks at Schmunks Tire & Auto services are excellent. Their staff are absolutely helpful and downright polite! A gentleman that works there (Tony) was very helpful in getting me the best tires for my vehicle. Thank yall 😊

Jo
Review β„–6

This place was a tremendous help, and completely unexpected. I was in need of a shop to remove a bearing on my transmission that had broke, but no shop was open and the Honda dealership was unwilling to help. After calling all over, Napa recommended Schmunks and we drove down there. We show up and some guy with glasses grabs a chisel and hammer and snacks that bearing off and throws the new one on (the picture shows my transmission’s gear columns and the top bearing is the one he replaced). We were there maybe 5 minutes, after looking all morning for someone to help. This place saved me! Will recommend to friends and family in that area.

Ma
Review β„–7

While the service I received was friendly and efficient it was disappointing to see how minimal their Covid-19 precautions are. I chose Schmunks to do a tire repair because they had gotten so many good reviews. But when the feed store in my little community takes better precautions than a busy business in Springfield, and therefore better care of its staff and customers, good reviews pale in this day and age if a business isnt going to take this pandemic seriously and protect its staff and customers.

Ja
Review β„–8

If I could give it 6 stars I would. Very friendly with great prices and service. My Dad uses them and I thought I would give them a try. Very happy and will go back.

Er
Review β„–9

Got us in and out quickly. They changed our trailer tire to the spare for us no charge. Good quick quality service! Thank you!

Ja
Review β„–10

Did they go out of business?!? Great service place but it was closed and the windows papered over. Did it close?!?

se
Review β„–11

This is the only experience Ive had at Schmunks, unfortunately I wont be returning. They did the same job on my Ford Escape twice, the seal they replaced failed both times. They sent me to a transmission shop in Eugene who confirmed they installed the seal incorrectly and used an after-market seal rather than the OEM Ford part.Schmunks paid for the service at the transmission shop. After picking up my Escape from the transmission shop I received a copy of the bill, the transmission shop charged less than half for the same job compared to Schmunks.Yesterday I went into Schmunks to request a refund of the difference, I dont see a way for them to justify doing a job on my car that failed twice and then paying half the price for another shop to do it properly.They refused to refund the difference of about $110. They said the transmission shop gave them a business to business discount and I would have paid more to the transmission shop if I had gone there and paid myself. I followed up with the transmission shop to confirm this and they said no, they did not give a discount to Schmunks and that the difference should have been refunded to me. I agreed that Schmunks should have refunded the difference to me or passed it along to the transmission shop.I gave Schmunks an opportunity to make this right, now I wont be returning for any future work with them.

Ra
Review β„–12

Fast service, very knowledgeable, locally owned. Very competitive prices.

Mi
Review β„–13

Super nice, friendly employees. Very helpful and great prices. Support local businesses!!

Gr
Review β„–14

Fast and professional. I called to get my brakes done. I told them I was starting a new job that Tuesday and I really needed them done before then. They got me in that Monday to make sure they were done before I had to start driving from Springfield to Harrisburg. Im sure I will be a long time customer.

Ca
Review β„–15

Mickey and Blair provided Great customer service. Very knowledgeable.Definitely reccomend this location

Be
Review β„–16

I was needing some brake adjustment work on my older Chevy pickup. I had made an appointment for Saturday. Come Saturday, I call in to confirm my appointment. Oops, sorry, no one actually made an appointment for you. Okay, I gave them the benefit of the doubt, rescheduled for the following Monday morning. Reduced work scope to a break flush to make the turn around quicker. This shouldn’t take more than an hour (have flushed myself in under an hour). Checked on my truck an hour in and it’s sitting with nobody working on it. Now two hours in, I’m late for work and still unclear when it will be done. I will never come here again. Mediocre service and poor scheduling and work turn around. My advise, pay a little bit more my money and go to Les Schawbs. Don’t waste your time and money here.

Ap
Review β„–17

Very friendly people work there. Got the job done in a good amount of time. Thanks schmunks

Me
Review β„–18

They always treat us like family.Great customer service. 😎

Tr
Review β„–19

Great customer service. My wife was stranded with a flat tire. They explained our options because the flat couldnt be fixed. Even though we didnt end up purchasing any new tires they were incredibly gracious as they put on the spare, loaded up the flat and wished us well. Thank you!

Ch
Review β„–20

Bought my tires there..good service and good price..friendly helpful people.

je
Review β„–21

I always have great experience here. I get my tires from them, they are great quality. They do rotation and pressure check each time for free since I got my tires through them too. I thought going to the bugger businesses would be better but havent opined a difference. The people who work here work their assets off, are friendly and great! I wouldnt buy tires anywhere else. Oh they also do other stuff like Belts and oil change which is nice. And they are locally owned! However recently I have gone in to get new tires, called them at least 4days prior to order the tires and then show up to my appointment to find out that the tires arent ordered. This has happened twice. And on top of that I feel like they dont always have the greatest customer service. I asked for the lowest priced tires since Im on a budget, so the gave me 15k tires, but never told me I could get 65k miles from only $3 more. Seriously?

Mi
Review β„–22

Reasonably priced, they have some experienced crew members and they have never tried to upsell me.

Gi
Review β„–23

I go to Schmunks for all of my auto service. My car is a 1996, so lots of things need repair or general service. They havent tried to jack up my bill and seem to be honest and efficient. The staff are really great and very friendly. I recommend calling first to determine the best day/time for the service you need, as certain mechanics handle special services (such as new brakes). Prices are very reasonable.

Ya
Review β„–24

I love this place. They always make me feel like family. And they have EXCELLENT prices and products.

Co
Review β„–25

I ended up with a flat tire on our way to Schmunks for my husbands appointment with the truck. It actually was more than a flat tire, the rim was damaged as well, as I hit a divider that was not marked, and was unseen by me when preparing to get into the turn lane.The employee came over to where I was, put the spare tire on, and then phoned to see if a different business would be able to get us another rim. They could - it took two days, and was $315. A new one would have been well over $900.The employee really didnt have to do that, but he did. Good business.Also, it was Christmas time, and they had Merry Christmas, not seasons greetings. I thanked them for that. They were surprised to hear me say that, as many people complain about Christmas as it has Christ in the greeting.I will return to Schmunks in a heartbeat, and for certain will and have shared this with our friends.A great business - going out of their way to be completely honest, competitive, and do a great job! The Atkinsons

fe
Review β„–26

They changed my wifes oil and rotated her tires. But somehow they didnt put the oil filter on all the way causing the oil filter to blow off and dump all 4 and a 1/2 courts on my driveway. Then the following day they did not have the check ready for the towing bill and she still doesnt have her car ready because they didnt have the balls to driver 8 blocks home to pick up her car this place sucks

Ku
Review β„–27

Good guys hooked me up with some knowledge while I was doing the job myself at home. Took the time to help out. Id go back for skins for sure because of it. Thanks fellas

Co
Review β„–28

So I called them yesterday and they find me a pair of used trailer tires and took my name and told me they would hold them for me and when I came in today to get them they had sold them to someone else. I do not recommend this place because they lie

Sa
Review β„–29

In my one and only experience here, my vehicles alignment was not aligned properly and I was also talked into spending a lot of money on other parts (that due to the events following) I now question if it was even really needed. We took the vehicle back a 2nd time to give them a chance to correct the issue. After that we took it to another shop who fixed it properly. At first the owner was very responsive to my concerns and was offering a solution. He keeps responding to my emails that he wants to get this set right, but nothing happens months and months later. Seems to me that these guys are just a bunch of talk.***Edited to add a response to the Schmunks Team comment on my review:Again you say youd like the chance to make it right for me. Actions speak louder than words. You keep saying youd like to make it right and you offer a reimbursement, but have yet to follow through. You have all my contact information. Weve emailed back and forth enough. This is why I feel the need to warn the public about your shop and why I feel you are just a bunch of talk. Feel free to change my mind.

Ti
Review β„–30

Great place for tire work. Mount and balance 35s no problem. Thanks guys.

Fo
Review β„–31

Had a set of tires mounted. I was going to have an alignment done as well but was unable to because of existing damage to my vehicle I didnt know about. Mathew and the guys were fast friendly and very knowledgeable.

tr
Review β„–32

Alwsome people great service and price es

Mo
Review β„–33

These guys are pros. Good people who won’t steer you wrong. I went in for two new tires and they helped me find an issue with my rotors and calipers. They called around for best prices on parts and on previous visits they’ve been generous with their prices for parts and labor. They aren’t marking up things at ridiculous prices like other places you might go. They do more than tires!!!

Ro
Review β„–34

Lucky to get one star I called they said they would be able to get right on it for transmission service told one and half hour five and half hours later. The guy doing the work was so slow spent most of the time in bathroom never again I did auto repair for 45 year he would not last one day in a real shopreal shop

Jo
Review β„–35

AAA recommended this shop when we had car trouble on a Friday night road trip to CA. They were open Saturday at 8AM and able to weave us into their busy schedule. Rapid, accurate diagnosis, friendly services, and well-managed expectations resulted in our being back on the road before lunch time without getting fleeced. We are very thankful and enthusiastically recommend Schmunks for honest service.

Je
Review β„–36

They have saved me more than once.The whole crew is helpful and courteous.Best business in town.

OF
Review β„–37

Always good to us.... Tony was great with service..... As per usual

Es
Review β„–38

These guys have always gone above and beyond to help with any car troubles! They have even driven to my work to help me with a flat tire. They have great quality service.

Sh
Review β„–39

These guys are the best! Great prices and value but to top it all the Customer Service is stellar!

Sc
Review β„–40

Will refer anyone that is looking for great service and a can do business model for sure! I took my 1967 Dodge Dart in for alignment to another shop and they could not do it due to low hanging headers. Took it to Schmunks and no problem! They have a flat drive on truck alignment rack that worked perfect! And were able to align my old girl even though computer systems dont go back to the 60s and 70s. The staff is awesome, friendly, and they worked me into the schedule without a appointment. Anyone with a hot rod needs to go here. No need to go all the way into Eugene! The alignment tech Kevin has 25 years of experience and it shows! Will be back when my daily driver needs tires.Update 8/26/17 Another great experience, took the daily driver in for its new tires. 2013 dodge charger - they ordered me in the 4 tires I specifically wanted, went in and had them put on and was in and out in less than 2 hours. Price was fair and no added charges. Another one hit out of the park. Thanks guys!

Ka
Review β„–41

We are from out of town and our car had a major leaking problem at 3:30pm. I called and Tony got me in right away, was able to diagnose the problem within an hour and get back to me. He was very encouraging and brought peace to our stressful situation. The car was fixed the next day before 1. The price of all they did was extremely reasonable, and quite a bit less expensive than some place else we called. The guys were great to deal with and the service was exceptional. I highly recommend Schmunks.Thanks again Tony.Karen R.

Co
Review β„–42

I gave them a second chance after bad interactions with my moms vehicle also since I hadnt yet myself. They did an oil change on her Traverse and lost the oil cover and left a funnel under the hood luckily didnt cause additional damage. They helped with replacing cap and checking for damages. Then the second incident on hers was an inspection she asked alignment to be checked wasnt followed with any repair recommendations and I noticed days later wires exposed inside her tires so we took it to another store which fixed her alignment and put two tires on which resolved it. They had also scanned since it had an active code and couldnt find what the check engine was which she also had done at the other location which was for O2 sensors. Not currently done but at least we know what it is. With my Charger I had shuddering on stops so I had them check brake system was told calipers had worked improperly so did the suggested repairs of new calipers, brakes, and rotors on the back end. These were probably necessary repairs but issue persisted so I took it to the mechanic of the dealer I purchased from and was told front rotors also need shaved and brakes done on the front that they didnt do. Also had a code come on the day before I brought it in and they said it couldnt be diagnosed. I used a code reader myself the following morning when the light came actively on again and hasnt turned off in two weeks shows P1404 and P404 basically EGR needs cleaned or replaced. So my issue is both with missed and paid for services that are incomplete between her and my interactions.

Do
Review β„–43

The company my spouse manages bring all their vehicles here. Fair pricing and good work done.

Ga
Review β„–44

Excellent family business with courtesy, and service with a smile (and corny jokes are still free) πŸ₯΄

Fr
Review β„–45

Just darn good folks to deal with. Always a great attitude and no pushy sales people.. Thanks for old school hospitality..

Ra
Review β„–46

These guys are awesome!!! Went in to fix my door. They sent me to an auto body shop but noticed that my tires were about to blow. Got me inexpensive used tires. Practically saved my life. Tony is the man!!! Greatest customer service ever!!

Ma
Review β„–47

Theyre nice, they get the work done fast and its Economical

Ja
Review β„–48

Very friendly staff, and they are about as fast as these places usually go. I feel like they are honest, and dont make unnecessary recommendations.

Ri
Review β„–49

I went to these guys on two different occasions and came out with a repaired vehicle and my wallet still intact. I have a reasonable knowledge of auto mechanics and usually opt to do things myself. These guys are honest and know what they are doing. Whenever I get to busy to do my own repairs my vehicles only come here.

D
Review β„–50

Schmunks installed new struts and tires on my vehicle and I am a very satisfied customer!Bob helped me and understood what needed to be done. He gave good information and the timeline for repairs was quicker than what he said.I have used this company twice now and have not been disappointed with the service.

Ar
Review β„–51

Employees are going a great job. I mean they customer service focus, they try to address the client problem as soon as they can. And they often get how customer feels at the end.

Me
Review β„–52

Great staff and they helped me fix my issue and they cared about me and my family and making sure we were safe

Do
Review β„–53

Good people, got what I wanted without any problem. I would definitely recommend.

Bl
Review β„–54

Customer oriented, very helpful and experienced staff. But very busy due to location and under staffing. They do have a the best selection. Like Cooper, Bridgestone and BFG tires. Best to call ahead!

Em
Review β„–55

I had them patch my tire it ended up leaking and when I took it back in they were very kind and helpful. When Ive come here in the past theyve always done great work for a really great price. Thankful to have somewhere so dependable I can trust because I really depend on my vehicle!

PN
Review β„–56

The place is a joke! Overpriced and they can give a shot about customers.... theyll take advantage of anyone they can. No starts Here!!

Ho
Review β„–57

I had a family emergency and needed to drive a vehicle 2200 miles that had spent 4 months at a shop with no progress and 2 years sitting in my driveway for a total of 2 and a half years dead. Schmunks was able to work with my limited budget and make my vehicle safe and road worthy for me, my wife and two kids. I dont know what we would have done without their kind, speedy and mechanically accurate knowledge and service. Praise the Lord for the honest trustworthy mechanics at Schmunks. When I asked them to do additional work that was not necessary, they let me know and didnt waste my money. The vehicle made the trip with no issues and I was surprised by how affordable the service was.

El
Review β„–58

Great service every time. Very attentive staff. We only get our tires here. The only reason for not giving this place 5 stars is the seats in the waiting are in terrible condition. Worn and torn and no cushion. Its a time capsule from the 1970s.

Ba
Review β„–59

I refer my friends to Schmunks all the time. These guys are on it. These guys have come to my home to fix a flat, on the spot, no waiting. They have rotated my tires, fixed flats, I cant count how many; they have done 4 tire change out on my blazer, and not charged me a penny. This is where I go for anything tires, great guys, great prices, excellent service. My next set of tires, Cooper Cobras, ... From Schmunks

Gr
Review β„–60

Long time Family business. Excellent service and friendly understanding mechanics who get ya back on the road in fine time so you dont get behind yours!

Br
Review β„–61

These guys are OUTSTANDING. Bob is the best. Carl can fix anything. They are as honest as they come and always do you right. If you are looking for a great mechanic or a great place for tires, look no further, you will not be disappointed.

Fo
Review β„–62

Theyre cheap for a reason. Had to tell the guy how to fix my suv cause he didnt have a clue. Never going back.

Al
Review β„–63

Wonderful people there! Owners are honest and kind.

Ro
Review β„–64

Good tire selection, honest, and fair priced. Very knowledgable, friendly and helpful when addressing lift and tire sizes problems. They were able to address specific tire issues I had, and resolve them.

La
Review β„–65

Tried calling this place but there was no answer.

Je
Review β„–66

Went in around 5:30PM to get a set of wheels and tires put on, about a 15-20min job and the owner didnt want to put them on because he didnt want to stay late or pay his other worker overtime.The two owners that were working were moody and the guy they didnt want to pay over time was quiet and friendly, he wouldve been willing to put the set on our truck.The owner told us we NEED to take our studded tires off TODAY, then 5min later turned around and said our new set would not work.. THEN he turned around and said it will take to long..Just 10min of arguing and bullshitting with us then finally saying no, after we unloaded the baby, got comfortable in the waiting area, we had to leave 20 till 6PM.

po
Review β„–67

Very helpful! Saved me a lot of money compared to les schwab down the street!

Kr
Review β„–68

Ive taken two vehicles from the fleet where I work to get new tires. Their prices are fair and their crew fast and friendly. Tony already knows me by name and treats me like a friend. Ill be bringing all the fleet to Schmunks from now on. And my personal vehicles, too.

Ry
Review β„–69

Guy that did an alignment dont know anything

Ju
Review β„–70

Owner went beyond to supply an unusual tire and wheel, taking from his personal ranch. Exceptional service and follow through.

tl
Review β„–71

Awfully! Unorganized, hour and a half to fix flat tire! Horrible customer service! On the way home from work it was closer than les Schwab, figured give it a try... WRONG! There is a reason les SchwabRules!!!!

ki
Review β„–72

Yeah, no do not go here unless you wanna be taken for a ride. Worst ever. Bought tires here. After my car shimmied bad. Went back they told me nothing really to worry about. & rotated back tires to front. It made it worse. Took it back in only to be told my struts are totally shot & that itd cost $300 dollars to fix. I know Im a chick but come on.

La
Review β„–73

Good service and nice people. Love them. I have been going to Schmucks 18 years.

Je
Review β„–74

Tony Rockwell is awesome. Thank you for your help

R
Review β„–75

Excellent service with over the top customer service from the owner personally.

Br
Review β„–76

Great people quick and honest

Du
Review β„–77

Great prices with awesome service to add! Definitely would recommend them to anybody looking for tires or a good mechanic.

Ge
Review β„–78

Always expert, honest service for a reasonable price. A customer for over 3 years.

Vi
Review β„–79

Honest mechanics who do a thorough job at a reasonable price

Ed
Review β„–80

Good place but remember its a mechanic and these guys have had issues with parts and mechanics.

Ca
Review β„–81

Effeciant curtious desk crew.

Ca
Review β„–82

Love Schmunks. Honest, reliable people with great products. Unlike some places they are totally there to serve you. Wouldnt go any place else!!

Vi
Review β„–83

Great customer service, took care of issue. Less then 1hr!!!!

Re
Review β„–84

I was traveling through the town and my brakes couldnt be ignored anymore. I needed them fixed before I could go home. I came I at 8am and they had me out of there by 10am. They talked me through what needed to be done and showed me my worn brake pads. They even made me a great deal. I will definitely recommend them to family who live on the area.

Ke
Review β„–85

Great staff, understanding and the most helpful. Bring your car here and theyll not do you wrong.

Ap
Review β„–86

Very friendly staff, great service. Dont charge you or do any work until they talk to you first.

Sh
Review β„–87

From out of town and I had a tire with a bad valve core and was slowly leaking air. They checked all tires and replaced the bad core all for no charge. That is what customer service need to be everywhere. I recommend schmucks to anyone who is passing through or.love in the area. Great place and thanks.

Za
Review β„–88

I came in with a wheelbarrow wheel needing a new tube. They treated me with the same level of courtesy and urgency as someone buying a full set of car tires. I will certainly be back when that time comes.

Am
Review β„–89

Amazing customer service. Honest & reliable. They always treat us great!

Ka
Review β„–90

Had front end work done on the truck, work was sloppy, they removed some tools from tool box on truck bed. Theives and sloppy work.

Ma
Review β„–91

Im so happy with the People who work at Schmunks tire center. Every time that any of my vehicles needs tires, thats the only place that I go. They also do a full range of auto repair. I just noticed that I have a leak under my vehicle and I am going to take it to Schmunks to get it looked at and fixed. The people who work there are very knowledgeable and just top notch. Thank you Schmunks. We are very lucky to have you in our town!!

V
Review β„–92

I was less than impressed with the attitude of the person at the desk (Kevin I believe), but one of the technicians was quite friendly and offered a referral to a place that could assist me with my vehicle issue.

Al
Review β„–93

Service was great. They were very upfront on the cost and the job was done earlier then expected

Je
Review β„–94

Got a great deal on a used tire mounted to use as a full sized spare, friendly attentive service.

Mi
Review β„–95

Their charge for brake rebuild was 200 less than les schwab and 220 less than dealership. Excellent friendly service and completed on time. In full disclosure I am vaguely related to the scmunk family by marriage, but had absolutely no effect on my opinion of the work. However, I am a little proud of a local family who operate a successful and ethical business. Call ahead they are popular.

Bi
Review β„–96

Outstanding sever

Da
Review β„–97

Schmunks is my only tire store. No bull or unnecessary upselling. Just honest salesman and mechanics. What I expect from a repair facility.

sh
Review β„–98

After few overpriced experiences at the other tire place down the road from them, I decided to give Schmunks a try. I dont mind paying a higher price for quality parts and service, which was what I thought I was paying for for the last 20 years at the red & white tire center. Instead, I learned that they were simply tripling the cost of the same parts I could get at the parts store. After a year, I have had 3 cars and 2 trailers get new tires from Schmunks and they have always made sure that I get what I ask for. They are definitely my partner in getting my truck past 500k miles.

An
Review β„–99

We got there as a drop in and was out in 30 minutes the young guy was friendly and very helpfull

La
Review β„–100

I was from out of town and had a flat. Schmunks fixed the flat after a short wait. Very reasonable cost with no appointment!

Information
100 Photos
100 Comments
4.4 Rating
  • Address:2650 Main St, Springfield, OR 97477, United States
  • Site:http://schmunks.com/
  • Phone:+1 541-746-1605
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto spring shop
  • Auto tune up service
  • Brake shop
  • Mechanic
  • Oil change service
  • Tire shop
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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