Joe is the best mechanic I have ever had the pleasure to me in my 55 years on the planet Joes attention to detail surpasses any and all who are in the automotive industry hats off to you and what you do youre amazing
I must say this place and the people here are very very friendly. Also they do quality work and if you are to nervous to leave your car outside because if any upgrades they will put it inside. Has the be the first place I have gone in a while to get my car fixed and I will go again. Thank you guys
Great service and hospitality!
Family owned Great service
They repaired the steering in my older Dodge truck. Absolutely fantastic, reasonably priced, really quick to repair. Ill be recommending them to anyone who asks.
Really good work. Good communication and fair prices.
I am a life-long repeat customer. Moved to Boston several years ago but gladly come back to Gurneys to receive the excellent car car I expect in a service station. Believe me, its hard to get this honest work ANYWHERE ELSE!
Love this garage....Joe is such an honest and trustworthy mechanic.
2 things I havent changed in 13 years, my barber and my mechanic. Joe is not only a great person but hands down the best in the business. Highly recommend.
There incompetence could have killed us! This happened last year.After a handful of visits, they did not fix the emission problem to the tune of over $1000, sometime later I and my wife brought the car in to have 4 new tires mounted that I had purchased myself, I asked the mechanic,( the owners son I believe) to check the front end as we had a very loud thud and bad vibration when driving down the road, I thought maybe a shock was gone, he assured us he would check it all out.. So When we picked up the car the tires were on it and I asked the mechanic if he found the source for the noise, he stated that there was nothing broken and all was well, he went on to state that he personally drove the vehicle around and heard nothing and everything was okay, he assured us. So we paid and left.No sooner we got on the road there was that noise, and it even made me nervous, ( I dont scare to easy) so I was fed up, we brought it to another VERY reputable garage in the area and they found the front drivers side strut had damage, They brought us in to see, the coil spring on the strut had snapped in half and was hanging off the mount like a spear waiting to catch the front tire!My wife was driving everyday on the highway to go to school and back, this could have caused a fatal accident! Then we had the garage check for the emission problem, it was the fuel filler neck vent tube, it had broken off, AND the secondary air injection pump had failed. It NEVER needed a new catalytic convertor or all those additives. Oh yea, they did not balance one of 4 tires either, the other garage did it and found the other 3 were not balanced correctly.When the Father and Grandfather ran and worked the garage it was great, not anymore! They overlooked / dismissed a potentially fatal problem!
This is a great no frills repair shop. You deal with the owner and he tells like like it is. Ive been here a few times and there was no appearance of getting ripped off like other places. They are an Interstate Battery dealer and I found them when they stocked a battery for my car when no of the other dealer in the city had it in stock. Ill be back when I need a repair.
Great work on our vehicle. Honest diagnosis. Fair prices.
Best and honest mechanics in Pioneer Valley. They work mostly on domestics but can do most anything. Theyre honest and wont gouge you.
They did a wield job for me couple months back and did an excellent job in and out quick and very friendly will go there again.
Ive been going here for 25 years and have had everything from motors replaced to brake jobs. Real pros that know their stuff. Honest as the day is long, wont add things to your bill, wont sell you something you dont need. They stand behind their work and they have repaired problems for free when mistakes were made.Prices are very reasonable and they have loyal customers across race, age and gender.
Poor customer service. Wouldnt listen to my issue and closed me off before I explained what was wrong with my car.
Best Garage in Western Ma... Fairly priced and amazing service.
Fare prices and honest mechanic I will be a returning customer ty gurneys
They are really nice in here and have the most fair pricing I have seen.
Great service and good bunch of guys
Always a fair deal. Stands behind their work.
I work hard and live paycheck to paycheck, Ive been able to expand the lifespan of my poor little Honda many a time thanks to these guys, I really appreciate them!
Fare prices in great mechanics.
Great service