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Moores Pool Service
10313 E Clinton St, Scottsdale, AZ 85260, United States
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Moores Pool Service

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An
Review №1

Moore’s Pool Service very professional and responsive. Came out next day for assessment, followed up immediately with written quote. Fair prices and scheduled equipment install/cleaning within a couple days of accepting services. Highly recommend Moore’s. Shout out to Eric!

Co
Review №2

Started out 5 star but unfortunately as time went on service waned. Mainly due to poor communication from the office staff to their field techs and to us. In one instance we made it clear via phone conversations and emails that we would handle the filter cartridge cleaning on our pool pump and 3 months later we were charged for the cleaning (I had just cleaned the filters about 3 weeks prior to the invoice being sent out). When we called and inquired as to why this happened we were told that was an administrative mistake and the filter hadnt been cleaned per our instructions. When we asked why were we charged the $100 there wasnt a real reason given besides an oops, sorry If i hadnt randomly checked the invoice we wouldve paid $100 for nothing. Which brings me to the reason we cancelled service with them. They serviced our mothers pool and her hot tub as well. Family members staying at my mothers house called and said the hot tub was nasty. When I went to check on the hot tub it was dirty and had a line of scum around the entire unit. I called and spoke to their lead pool tech and said that I would like the hot tub cleaned, ran then drained. I told him I had a submersible pump and could empty it myself but I felt it needed to be cleaned before being taken out of service, especially since we were paying a monthly fee for said service. He agreed. About 10 days later we saw a $100 invoice for Spa draining & Start Up Chemicals I went and looked at the hot tub and it had simply been drained and left filthy. I left a message with them for the lead tech to call me and when he did, he basically denied the conversation I had with him 10 days prior. I told him I couldve drained the tub myself and not cleaned it and saved $100. He recommended I reach out to a spa cleaning company. (I thought thats who I was talking to) I asked about the start up chemicals on the invoice. His reply administrative mistakeWeve moved on to another company that came highly recommended. They came out to check the status of the pools that are going to be serviced and the chlorine levels in our pool were through the roof. Moores had us drain our pool about 1 year ago and start with fresh water (hefty expense to do that) and in less than a year our chemicals are out of whack again? My moms chemicals were fine but her pool vac was broken and didnt move when the pump kicked on. Just sat on the bottom grinding its gears.Glad we switched.

Ju
Review №3

We are new first time home owners and therefore, have our first pool. We moved in and the previous pool service had roots growing in the equipment and it wasnt functioning right, and the pool was pretty filthy. Bill Moore of Moores Pool Service gave us a great quote to fix it. He drained our pool and worked some magic and now the pool has never looked cleaner with shiny white walls. I now feel comfortable having my kid swim in it this summer and will be using him for monthly service. We are really happy with our results.

Go
Review №4

Moores Pool Service stepped up when we has an urgent repair need right at the Holidays. Thankful for how fast and efficient the company was. We moved all out pool/spa support to them right away. Pleasant to work with, professional and helpful. I highly recommend this service to any pool owner ! Mark J

Ca
Review №5

I had multiple pool services before Moores Pool Service and had to change service providers do to poor quality and or poor service! I have been a customer of Moores Pool Service for more then 10 years now and they are superb, their service is the best, reliable, great quality, responsive and great communicators.I strongly recommend them.

Ky
Review №6

Moores Pool Service has been servicing my house for the past five years and I couldnt be happier with them. Theyre always on time and stick to their usual service days, are transparent with any repairs and associated costs and have been quick to come out if needed urgently. Without question, Id highly recommend them to anyone looking for a service you can be confident in.

Sh
Review №7

We have been a customer of Moores Pool Service for 5 years. If every service functioned like Moores, the world would be better for it! They are professional, responsive, honest and dependable, and our pool always looks great. They keep the equipment running properly and always let me know when something needs attention. If you are shopping for a pool service company, you cant go wrong with Moores - they are the best!

pa
Review №8

Just great service. Always come on time with friendly service. Pool has been great for five years. They are great and I would recommend them to anyone.

an
Review №9

My family has used Moores Pool Service for years. Bill and his team are very knowledgeable and trustworthy. I recommend them to anyone who asks!

Ro
Review №10

We have been doing business with Moores Pool Service for many years!! They have always done an amazing job cleaning our pool. We would definitely highly recommend Moores Pool Service.Bill & Sharon add a personal touch to our business relationship and look forward to many years knowing that our pool is in such great hands!!Ron & Vickie.

Ca
Review №11

Moores Pool service has been my pool service provider for way more then a decade and they are the best at what they do, very professional and reliable.I had a few pool service providers before them and thrust me, I know what a good pool service provider looks like!I strongly recommend them.

Ma
Review №12

I highly recommend Moores Pool service. They have been taking care of my pool and pool equipment for a number of years now. They show up when they say they will, let me know of schedule changes, are pro-active with problems and issues and very easy to work with

To
Review №13

Bill and team are the best! Great response to troubles and concerns. Always thereto assist and service. Best service I’ve ever employedTom Phillips

Na
Review №14

We have used Moores for two years, and they have always provided prompt and professional service, both on the ground and in communication. We would highly recommend Moores to anyone looking for an outstanding pool service!

Mo
Review №15

Would highly recommend to anyone thinking of hiring a pool service. Fair price and great service!

mr
Review №16

Excellent service. Had them for years. Always shows up every week. Bill Moore is a genius on pool equipment and maintenance.

Li
Review №17

Best Service in Town

Information
8 Photos
17 Comments
5 Rating
  • Address:10313 E Clinton St, Scottsdale, AZ 85260, United States
  • Site:http://moorespoolservice.com/
  • Phone:+1 480-860-2940
Categories
  • Pool cleaning service
  • Swimming pool repair service
Working hours
  • Monday:8am–4pm
  • Tuesday:8am–4pm
  • Wednesday:8am–4pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–4pm
  • Sunday:8am–4pm
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