Very knowledgeable owner. He’s friendly and fair in pricing. It’s obvious he loves what he does and an excellent local business to support! He was able to take me in as a walk-in which Apple would not do
Went in thinking that my mac had crash Andrew told me that the problem was just damage monitor. The price was right also repair in a timely mater. The Total Mac is truly the best.
I have been saved more than once by Andrews ability to understand what is going on with my machines. Over the years he has become my Go To place. He begins with asking investigative questions, which help him evaluate the severity and the nature of the machine in question. The time spent in this way saves much more, believe me. He worked on my iBook Pro and installed a few extras, with my permission, to forestall a repeat of what had caused the issue, upgraded and replaced some parts as well. My computer is far better now than it was when I bought it. It has a new lease on life and that too was a great savings. One more thing, he is kindly and generous. I saw, more than once, him referring customers to other businesses,, redirecting a couple others, based on their answers to a few questions and so he demonstrated character, quality, and I was assured that he would look after my machine. He spent time with me and demonstrated care. It is hard to do better than The Total Mac, and Andrew. Great!
Great place. I had a problem with my MacBook Pro after I dropped it. He had to send it out for repairs. Repair was done in NY and only took about a week from start to finish. Totally recommend this place. Price was reasonable.
He instantly diagnosed my problem and then let me know that he thought it might be covered by an apple repair program. He was right and saved me about 500 bucks!
Wonderful, hole in the wall. Honest about they can/cant do and they offer alternatives if needed.
What excellent service!! I was having serious issues with my macbook pro and Andrew was dedicated to get to the root of the problem. I cant thank him enough! He was super kind and patient and the services were affordable! If youre having Mac troubles go here! You really cant ask for more!!
I loved this store! The man working inside is soo kind and knowledgeable. He fixed my Mac in one day and the price was really fair. The best price compared to other stores I called. I recommend this from my heart.
Dont bother with an Apple store when Total Mac gives you personal service and no BS about repairs. Have been using them for 8 years when needed
If you’re looking for someone efficient and honest to repair your tech!
Andrew helped me when I completely destroyed my USB port attempting to remove a broken USB. I should have come straight to him from the beginning! He was responsive and even took my computer in within an hour of me calling and fixed it by the next morning. Can’t thank him enough!
I brought my water logged macbook pro in on a Friday and it was repaired by Monday! The price was affordable and Andrew was incredibly helpful and knowledgable. I noticed a light issue on my Mac and brought it back and he assisted me at no extra cost and it is working better than it did 3 years ago. He even went over some apps with me that I could delete to get my computer running quickly and smoothly. I truly thought my 2012 macbook was a goner (it wouldnt even turn on!) and I was not in the market to purchase a new one so I am so incredibly happy that I came to The Total Mac before I even entertained that thought!! Thank you, Andrew!
The Total Mac is a life-savor when my MacBook Pro goes down. Andrew is honest and really knows what to do!
Thank you for repairing my MacBook Air, especially since a new one wasnt in my budget. Battery/logic board replaced in timely and affordable manner, machine is working perfectly.
Quiet happy with their service. Knowledgeable and fairly quick service. Both greg and kurt were nice and friendly, pretty much explain all our questions. Highly recommended.
Nice guy ok pricing
My mac was sooo slow I was stressed out. I had the computer upgraded with a new ssd and it is sooo fast I am delighted. Andrew backed up my hard drive and removed some malware before replacing the drive. He spend a lot of time talking to me and giving me needed information. I would go back if I ever need help again.
This is the only place to get help with your Mac. Andue is the best you will find. They say five stars ! Try a thousand
My iMac is fixed!
Andrew did a great job at a reasonable price to fix my computer. Very satisfiedBill
Andrew... is a stellar Dude,,, Rock it out...
Andrew is AMAZING!!! Yesterday I spilled sparkling water on my Macbook Air while it was on, turned it off to dry and it just wouldnt turn back on anymore. I took it to Andrew after getting no help from the apple store and only one day later my Macbook is SAVED!!! All my data is here, everything is the way it was and it works perfectly!!! I am BEYOND satisfied with Andrews excellent service! He did what I thought was impossible, he totally salvaged my water damaged Macbook! He truly is talented at what he does and I highly recommend him if you have water damage on your Macbook!!! Im so happy. Thanks Andrew!!! (I did leave the same review on yelp, Andrew deserves all the recognition because he is awesome!)
They correct their mistakes!
Great job and great result - I would recommend calling in proactively, as when I called it I was told the computer had been fixed! Thanks - youre a lifesaver!!
Super knowledgable, helpful, and quick!
Andrew gets the job done!