Apartment is awesome, best place I have ever lived, price is fair. Staff from leasing office is great especially Austin.However, the best part of living here is the maintenance staff. They are the best, always quick, on time, helpful. They are the main reason why I still live here.I had to change my review from 5 to 2 because many cars were stolen this night and leasing office is only sorry and do not care about our security.
One of the only non military housing 3 bedroom communities in the area. Amenities are nice, each unit has its own garage and driveway, pool, bbq (gas bbq and CLEAN), playground. But the best part is the friendly and efficient maintenance staff. They always take care of the issue right away. Thanks guys!
These apartments are amazing. They have a lot of different amenities as well although some of them are closed right now. Anytime we have a problem in our unit, we never have to wait long and Ismael Tamayo Comes to the rescue. He is always friendly, on time, and efficient. He goes Above and beyond any time we come in to contact with him. Extremely professional and knowledgeable. We love all of the maintenance crew everyone is so nice!
Thanks to the maintenance staff for being kind, courteous, and quick to respond. Thank you Jose, Lalo, and everyone else on the team!
I just ended my lease early due to military orders. I also got charged my security deposit for damages that they refused to provide proof for because providing pictures would be a “courtesy”. So they denied me that courtesy. Don’t rent with them. They will not honor your military orders and pro rate your rent. I had to email their customer service 2x before I finally received a response almost 2 weeks later. They also threatened to send it to a third party collection agency if I didn’t pay. They strip the carpet out of the apartments anyways so they charge you for that anyways. Which doesn’t make sense because they are going to choose to rip out carpets regardless and then blame you for stains. I lived in my apartment for 6 months, never had a dog, and kept an impeccable house. And yet they still charged the cleaning fee when I had left it clean. Please don’t waste your time !
Ridiculous charge I got after I moved out place is a joke
Maintenance is always great help, office staff is super nice and always willing to help with whatever needs, myself and my wife first moved here with roommates, the roommate thing didn’t work out and they were great help with moving us right across the street so the roommates could keep the other apartment and they helped every step of the way, locked myself out of the garage at midnight once and called the emergency number within 15 minutes of calling maintenance they had the garage open so we could pull the car out and get the garage clicker my wife was moving furniture around and ended up breaking a window sadly these accidents happen, thinking it would cost an arm and a leg they were super understanding temporarily boarded it up for a day while they special ordered it, and the next day they came in and replaced the whole window at no cost, always fixing issues in a timely manner and with a great attitude super helpful and super understandable, you can’t beat this place! The only down fall is street parking is very limited and there is construction going on quit a bit, (all though the construction that is going on is to make the place better painting porches fixing water drainage which is updating the complex so not so much negative) but with all the positives it definitely way out ways the one negative of limited street parking!
My boyfriend lives here and Ive been very impressed with the property when I come to visit. The pool and jacuzzi are beautiful and well maintained; they just painted all the buildings and the new colors look great! Its a very quiet area which is probably one of my favorite things about the property, its not uncommon to wake up to the beautiful soft songs of the birds. Its also centrally located which makes getting to any part of town a breeze. Im looking into moving here myself because I am so impressed with everything this place has to offer!
Fixed the in-unit washing machine within 4-hours of going down. Facility crew is amazing.
I’ve lived here going on 3 years. This is a great place to live and the office team is always really helpful. I want to give a special shout out to the maintenance team for always being available and going out of their way to help us when we flag them down. You can always count of them to be around when you need them. Overall I would definitely recommend the complex if you’re thinking about moving in.
Been at the Eaves for a few years now and the experience has been awesome! Huge shout out to Jose/Lalo and the rest of the maintenance team here!! Just a great crew who is always friendly and has always been able to help with anything I need. Also big thanks to Austin at the front desk helping us out with everything
Angie was the best at helping me when I first moving in! She answered all my calls and dumb questions, and didn’t hesitate at all to make sure I got everything I needed. Thanks again Angie! As far as the apartment complex itself, a garage, a parking spot, washer and dryer, central air, pool and a gym?! All these amenities are tremendous! It’s a quiet neighborhood, and places like Costco and target are just 10 minutes away. The only thing that is hard around here is extra parking on the street, but that’s a given to anywhere south of Miramar. Other than that, I have no other complaints. This place is amazing and really feels like home.
We have been living for more than 4 years here. And we dont have any complains about the service and the maintenance team, specially Jose has been our life saver every time. Any concern or problem he fix it immediately and he is very professional and knowledgeable about his job. We have a nice experience living here and overall we dont have any problems except sometimes, we had very loud neighbors but this is out of the control of the office but they try to help sending warnings to them
Been here over a year. Quiet place, mostly families. The real shine with eaves is the maintenance team and staff.Lalo, our maintenance man is great! If I put in a request he is usually here within a few hours. Super nice and considerate of our space but gets the work done.Angie, who works in the office is fantastic. Very welcoming, always has an open door and is super personable. She also gives great recommendations for hikes!
The maintenance staff here is great! They are genuinely concerned about the tenants here and their quality of life. My air-conditioner failed. They attempted to fix and when that didnt work, they didnt mess around. They just replaced it. The laundry, workout and pool areas are all well maintained, really clean and safe. I would highly recommend this place!!
The maintenance men here are absolutely amazing. They’re so great at what they do and extremely friendly. They pick up irresponsible dog owners left behind dog poop every morning. Not only that but when I asked them to help me clean my dogs diarrhea, they did it AND SANATIZED it! Wonderful maintenance men. I absolutely love them!
Jose and Eduardo are always helpful. Other maintenance guys are nice and friendly too but I don’t know their names. Maintenance team is great, they’re always friendly and respectful.
**Update 25 November to downgrade stars not a reflection on the maintenance department. They are still top of the line**Update**(31 Oct)Updating review to give a big shout out to Ismael from the maintenance team! From washer and ac issues to refers and freezers, Ismael has come through everytime without failure! He’s the epitome of not stopping till the job is finished, my family is truly happy with the Maintenance expertise(29 Oct)I had a couple maintenance needs I put in last week, and within a couple of hours Jose B. (Maintenance Tech), came by and fixed everything perfect! We had broken blinds that would not rotate or move, and within 30 minutes of him coming by, he replaced and fixed them perfectly. Every time we put in a new request, Jose is always knowledgable, caring and does everything he can to meet our needs! He is always very respectful and shows that not only that he loves his job, but he is very good at it. I cant say enough how happy we are when Jose B. comes by to fix our maintenance needs. It would be wrong if also didnt give a whole shout out to the Entire Maintenance department here!! Second to none.
This place is heaven..I want to thank Angie ferranti for being such a wonderful person,she made my move in easy and welcome me with open arms...the property is well maintained and kept beautiful...oh, thank Angie for the welcome basket...great and helpful maintenance men..
Maintenance staff is the best. always so quick to help you out and very friendly!
Lived here with my family for about six months. Nice community, kind of like a neighborhood almost. Maintenance was always good and Austin in the office always tried to be helpful to us.
Been living here since 9/2018 and Ismael Tamayo one of the maintenancemen has been such a great help for our family especially my grandmother, always so nice and professional. p.s wont even let my grandmother take out her trash. Thank you so much for having him.
Dont be surprised if you pay for renovations, regardless if you order carpet cleaning before you leave or clean the place. The place is old and most apartments need renovation and maintainance, but seems like the company is taking advantage of old tenants leaving to charge for carpet replacements and painting, basic ware and tare of a place. We took care of our apartment, wash the carpet before we left, but we still had to pay over 500 dollars in fees for painting, (we never hang anything on the walls) and carpet replacement. ( we didnt even have pets). So watch out and get caught off guard. you paying for renovations. On a better note, great place to live, close to downtown, just know that there is only one in and out of the area and during rush hour, you are going to be stuck for some time.
This was our second apartment as a married couple but the first with a kid. This apartment is amazing for anyone in the military stationed in Miramar or south of Miramar. The staff up front (Austin and Angelyn) are super friendly and helpful when a situation arises. The maintenance staff, especially Eduardo and Jose, are super friendly and they can fix anything. Everything from all of the staff was handled quickly and in the utmost professional manner. They really make you feel like part of the family. The amenities are really nice to have as well such as the washer and dryer, hot tub, deep pool, and gym. My only regret is that we couldnt stay here longer. My wife and I both highly recommend living here. Thank you eaves mission ridge for having us! If we come back this way, we will stop here first.
Lalo is one of the most helpful maintenance guys here. This is a great area to live. 🤘🏽
While the apartment itself leaves much to be desired, the maintenance team is TOP KNOTCH. They are super fast and responsive.
Conveniently located directly next to juvenile hall, The Eaves Mission Ridge never fails to disappoint. Their failure to address consistent rule violations is laughable, such as music/yelling beyond midnight, smoking, illegal parking, and other violations listed in their resident guidelines. Feel free to contact the front office if you want issues to fall on deaf ears. Youll probably have to park illegally if you want to get within a mile of your new home, and seeing as how almost all parking is taken up by construction crews, you may want to consider just parking at juvenile hall. Take pictures when moving out because they will attempt to scam you for carpet replacements after notating on the move out form that the carpets were not in fact in need of replacement. Great neighborhood for crime, give it a Google.
Absolutely Wonderful neighborhood. Dog friendly. The people are very welcoming. The neighborhood itself is clean and the handy man here is amazingggg. Right on top of his work, fast, efficient and God fearing. This is a good place for anyone to stay. Old and young.
Lalo was super helpful him and his team are always ready to help and are extremely polite love the maintenance staff here
The maintenance team here is always quick to come help! We really appreciate them.
Eduardo, Jose & Ray are always so helpful. Any time there is an issue in our apartment, they are quick & efficient. So courteous & polite. I’m very glad they’re here!
I have had a few minor maintenance issues since moving to eaves Mission Ridge last July. Every time they have been addressed quickly, professionally, and the people I worked with were very kind. I have never lived somewhere where the service has been so prompt and done completely. Today, I thought my refrigerator had gone out so I called the emergency hotline. Within 30 min I had Ray and his partner at my door and assessing the challenge. Luckily, it was a quick fix (the power outlet had gone out) so with an evasive FREE, friendly, quick and TIDY replacement, Ray explained what happened and I was able to not have to run to 7/11 for blocks of ice! ;) Thanks TEAM! --Sincerely, Ashleigh
I guess you dont always appreciate what you got. Moved out of this place a while ago and thought we were getting a better deal. We were surprised. Our new place doesnt have nearly as nice apartments as we had at the eaves. Jose and Austin always rocked and we miss living there.
Considered this place since it seemed to have everything including a washer and dryer and a garage. I enjoyed visiting with the leasing consultant who was very professional and kind. The price is right for what you get. I ended up leasing at one of their sister complexes since I was looking for a more updated look. Definitely recommend this place if you want to get a two bedroom for under $ 2,000 in a central location that incluced a lot (plus nice people at the office).
Thank you Jose Guerrero for taking care of the air leak in my front door. I am sure my utility bills will improve. Really appreciate the prop service Jose was here within an hour of my request. Great service.Don Anderly l
The Service Dept at eaves Mission Ridge is Incredible. The best service I have ever had. They are so fast.
Lalo has always been so nice since I’ve moved here. Always helpful and saying good morning! They all are so nice!!! Love it here!!
Do yourself a favor and DO NOT move in here... Worst place i have lived in San Diego to date.Here are some details of all of the negative experiences we experienced:- BUGS: One week into our lease when we encountered 2 cockroaches, one of them being a 3 inch flying waterbug in my bedroom. Huge spiders. Silverfish everywhere.- WATER SMELLS LIKE ROTTEN EGGS, clearly sulfur in their pipes.- THIN WALLS & DISRESPECTFUL NEIGHBORS: To sum up 6+ months of how miserable we were, our upstairs neighbors were disrespectful, rude, and threatening. There were easily 4+ people living in the apt above us. They continuously blasted music that would shake the walls of our place from 5pm til 11pm or later. I had called the overnight patrol, they did nothing. You could also hear their engine revving shaking your bedroom wall at 5am. Hard to enjoy living life or getting any sleep. As we counted down the days until we could finally leave, this issue only proceeded to get worse once the upstairs neighbors got 2 husky puppies who continuously scratched at the floor and barked. They proceeded to park blocking our driveway and when we were kind enough to ask them to move, they refused to move the car and threatened to find out where we live and were very aggressive. When we expressed our concerns to the leasing office, they said they would reach out to them and that we should call to get the car towed next time we have someone blocking our spot. We felt very unsafe. Our neighbors were threatening and unwelcoming and I shared with Austin and he reached out to them and told us that they insisted they were going to be more respectful, but nothing ever was resolved and the noise continued. Austin did not provide us any solution rather than offering us to pay hefty fees to terminate our lease or move apartments. Very unfortunate that we were the tenants being punished for our neighbors unruly behavior.-PARKING: Horrendous. Neighbors are disrespectful and will park 3 cars in a one person driveway. Sometimes they will park horizontally and block everyone who is parked in their drive. I had called 2 times to the city to get a car cited or towed, nothing was ever done. And the leasing office on site refuses to do anything about it either.-CONSTRUCTION: It basically never ends in this community. Water pipes, tree trimming, patio replacements, painting the exteriors, replacing toilets. The list goes on and on, but be prepared to not put anything on your patio and dont bother having a dog if you do not have a place to take it to while workers are coming in and out of your apartment. Also, construction equipment parked there for months on end take up the few available street spots or the no parking signs. So limited street parking. Forget about having guests over.-APARTMENT ISSUES: Broken dryer within weeks of move in. Leak in the bathroom ceiling. Leaking water heater and gas leak... the maintenance guys took an hour to show up since we notified them. Dangerous leak and not to mention it ruined everything we had in the garage. Fire detectors fall off ceiling. Chips on cabinets, doors, and finishes looked poorly done. Pretty much, this apartment looks good from far, but far from good when you get up close. The ONLY good thing about this apartment is the amazing maintenance guys who are there to fix things in a hurry, which is much needed because things break SO often.-NEIGHBORHOOD: Dog poop everywhere. Dont walk in the grass. Cigarette butts falling all over our front porch from our upstairs neighbors. Loud cars with people who speed down the cul de sacs.-LOCATION: Centrally Located right next to Juvenile Delinquent Center and a Hospital.-DEPOSIT: Do not expect anything back. Put aside a few hundred to pay hefty fees to replace entire carpet. Even though during our 2 move out inspections the maintenance guy shared that only 2 out of our 3 bedrooms needed to be replaced. But guess they went ahead and did all 3 even though it was new upon our move in.
This amazing community is very quiet and safe. I highly recommend to everyone
Extremely quick and responsive when something needs fixed or need help with something in the apartment. Very respectful and interactive.
This has not been a great experience moving in. We are still hopeful that things may improve over time. -After strong recommendations by people who have lived in other Avalon locations we toured here and were impressed, so we rented. However, the unit we ended up with was in disrepair compared to the unit we were shown. Appliances and fixtures were broken and needing replaced, virtually every surface- walls, counters, ceilings, carpet was dirty as though they had not bothered to clean when the previous tenants left. The carpet is torn and tattered in places and they have so far refused to replace it. They have now replaced the refrigerator and we are told they are replacing the dishwasher.. We have been incredibly disappointed given the stark contrast between what we thought we were getting and what we actually received. So- proceed with caution and be prepared to have to be vigilant and spend time requesting repairs..
Update 11.13.19.Hats off to the maintenance crew (again). I had some black mold (or looks like it) in my shower, and I like keeping it sparkling white. Jose was over within hours to fix that and he fixed another small issue in the bathroom. Edwardo also helped me after the job with a minor issue. He does not even have to do that as he was not assigned to the job. Thee people here really care about their tenants, they really get the job done fast and their skill level for anything I need is 100% top of the line – professional. Thanks for all the good service!Update from my last super positive revue. I want to make a special thanks to Jose in the maintenance department. It was just thanksgiving and oddly my stove and my garbage disposal both decided to have issues at the same time. Even when the people are supposed to be on their day off, they not only fixed the sink in less than 5 hours of my notice, they upgraded my stove with a brand new one! Thats the kind of service you can expect from the people that operate the Avalon Bay Communities. Thanks again Jose; my whole family appreciates your hard work!Bravo. A safe, clean and very well maintained residence! I’m going on my second year now and I think the Avalon Team deserves a serious shout out for providing a ten out of ten living experience.I’m talking about the Eaves Mission Ridge by Avalon Bay. I would never write an opinion about anything until I’ve seen all sides.Naturally, I wish rents in this town were lower; but at least here, you get what you pay for. For example, when anything needs maintenance, you just go online and Edwardo or one of his colleagues shows up and fixes whatever is wrong (fast).Edwardo even lives in the complex and he’s another friendly neighbor. I’ve seen all the maintenance crew here at work, and they’re all tradesmen with serious skills. They could build you a new apartment if they felt like it (LOL).Jin works in the front office and handles community affairs. She’ always enthusiastic, knowledgeable and capable. She helps keeps the “community feeling” in this residence. Austin was the first guy I met when I was new here. He’s a quiet guy that’s always got a smile and a solution or an answer to anything you need.Recently, the city tore up most of the streets around us to put in new water lines. That’s when I was able to see the Eves team under “battle conditions”.Parking was a temporary (but huge) issue. Other complexes would not even care what the tenants think; after-all, it’s the city that took up the parking.The Eaves management took a “This is an OUR neighborhood” attitude. They didn’t just sit behind their desks when the city made things difficult; they reached out to us like they do frequently to let us know they’ve got things handled.Edwardo and Jin and Austin and the others that work here actually care about making your tough day at work - stop by the time you hit your own door in this community.That’s a rare thing to find in todays “take it or leave it” Landlord/Tenant world.Last, I don’t know who keeps this place so clean. I see her working hard in the common areas, the fitness center, the pool area; and you probably never get a serious compliment. You deserve it. Thank you!I hope the staff and management at Eaves Mission Ridge realize that I noticed their hard work; and so did my family.
We moved from colorado and only moved from looking online it was stressful and hard on us but Jintana at the office answered all the questions i had and made sure we felt safe moving in there. The place is quite and i cant hear the neighbors which is great. The place is quite and very pet friendly. The only thing im worried about is other people complained about the rent hikes we signed a 2 year lease to get things settled here without huge surprises. Overall a great place to live.
Jose is always friendly
Great maintenance service!
Never answer the phone