I absolutely love the service and quality of work at this place! Not only are the staff super friendly and accommodating, but they make sure that their work is good every time! I will always wait if needed to get my nails done here! They definitely have a family feel! Ive been to there places in SA and no one else compares!
Great place, in and out fast and I also get my eyebrows done ..awesome place would definitely recommend it.
The staff make you feel very comfortable and take their time pampering my feet
Use to go here while back, havent returned since Tina left, but still good service 🤩 Thanks for that time being 🤩
I can’t tell if those little specs on almost every nail are air bubbles or debris trapped inside the shellac but with them there it makes them feel sooo bumpy when you run your finger over them. What you can’t tell in the pictures is the super bumpy and uneven coating of the polish, some areas thicker than others on the same nail because the polish wasn’t opaque enough. You also can’t tell from the pictures but the coating is also really patchy, in person you can see where a layer of the white polish was added only to part of a nail to cover the areas where the polish wasn’t opaque.
I really love this place my mom and I went to this place and they did our nails perfectly I highly recommend to go to this place the workers are super friendly and a very relaxing place to go
Omg this lady cut me 😩😭 I got charged 52 for nail that look horrible 😭 I don’t mind paying for a decent nail job. Don’t not waste your time orMoney it’s horrible. Now I’m guanna start looking up reviews first 🙂
Had to wait quite a bit because there was only 3 maybe 4 ladies working. My nails were nicely done, and the salon has a nice quiet atmosphere.🙂💕
I regret getting my nails done here. Never again!! Air bubbles on the nails and poor cuticle cleanup, just a bad job all around. Don’t waste your time or money here.
After she finished polishing my toes and fingers they made me leave even though they were not even dryShe rushed me out so fast i forget my socks
Was not pleased at all today. My nails looked bad the first time. So, I went back to get them fixed the same day. My nails ended up Looking way worse the second time. The nails Didnt even look like the color I wanted. I asked for coffin shaped nails with black chrome dip and got something far from it. My Nails are crooked, thin, misshaped and unevenly painted. Would not recommend!!
I went 2 weeks ago and got a mani and pedi. I decided to get the dip for my finger nails. Unfortunately a few days later my nails started to peel and I couldnt go back cause I was out of town. I was so disappointed cause I had them done for my vacation. Today made 2 weeks and they look like I got them done a month ago. The pedicure was fine but wish I would have been offered fake nails for my toes due to having fungus on my foot. The lady did not speak english so communication wasnt good, but she seemed very nice. I have had a dip before and it lasted a lot longer. Dont think I will be going back.The dip started peeling off a few days after I got them done. I was out of town so there was nothing I could do. And have had my nails dipped before and they lasted a month. As for fake toe nails had them done before with no problem. Thanks anyways.
Rosie is the best! Manicure and pedicure was great and so relaxing. Everyone deserves to be pampered.
They use cheap products and one of the ladies will knick your cuticles like its her job to do so!
I went in for gel on my finger nails and it looks like a 7 year old did them, she put 0 effort into it and was getting the nail polish all over my fingers. They look so bad.
I wish i could share a picture this lady cut me & my nail are bumper the zarzamora street
Great place to go
Love coming here to get my nails and waxs. Been coming here for a few years now. Its a real nice place. Can watch TV, or listen to music, just a very relaxing place. The people who work there are very nice and do a great job on anything you need
They didn’t have the prices up to begin with, place was dirty, the tools were unsanitary, nails were uneven and I asked for regular polish and she did super thick coats and left me at the nail drying station, didn’t use cuticle oil and she didn’t even thank me. Worst service ever! I don’t know how this place is still open!
I just moved to San Antonio from North Carolina I have tried several nail salons and I can say so far they are the best. My nails are even and shaped just how I like them the length was perfect, except one nail was a little off. But it was nothing to complain about. I didnt wait long to be seen nor did it take long to do them. I had NINA. I will be back!! cant wait to get a pedi here and see how that is also!
They do a great job.
I love every single visit to this location. If you want a good pedicure ask for Nancy. The massage is absolutely relaxing. I enjoyed it very much.
I was treated very bad Ill never go back to get nails done n I will never suggest anyone else to either
Horrible.... for the price you pay poor quality and poor customer service. Do not recommend.
THE NERVE OF THE OWNER! Dont comment back to a customer with LIES. The lady that did my nails was NOT at all on a emergency phone call!! She even stupidly told me she was calling around looking for a particular nail polish color shes been looking for. NOT A EMERGENCY! No wonder your staff is so unprofessional the owner isnt even a stand up person. My nail broke because she put NO EFFORT INTO HER JOB. Never have I ever had a nail break while washing my hands one day after having them done and Im sure no one else has had that problem either. And this place charges WAY too much to be handing out botched jobs and having customers needing to come back because yall messed up. Poor quality work and poor customer service!!! And a owner who takes criticism poorly obviously! Get your staff in line and stop blaming customers. I gave this place multiple chances and they messed up every time its a honest review.
Recently I went to Utopia to get my nails done, because honestly I love this place, every time I go here I get the best experience except for this last time, the lady was nice, she was very chatty which I like but it led to her doing a poor job, my nails are crooked and have a sort of weird texture that I’ve never had before on my nails not to mention it looks like they are missing powder, and look lumpy, I love utopia I really do, I just wanted to let you guys know so you can maybe speak to your employees. I didn’t say anything at the moment cause I had already been there two hours and I had more things to do, sorry. But I do love you guys!
Been going here since they first opened i love my nail tech nina, SHE IS THE BEST!!! always so nice, always makes sure i love the out come. this is by far the best nail place ive ever been to!!! highly recommend utopia to everyone!
Just moved to area and this is my 3rd and last nail salon Ive tried, as Ill be using them full time from now on. Beautiful nails and great pedicure, staff all so friendly and talented. Good find!
First time I came here about 3 weeks ago and I was so scared because I am very picky on my nails. I got Tina and she was absolutely amazing got so many compliments. She is fast but takes time to make sure all are correctly shaped and how you want it. Highly recommended!
Rude!! They dont treat you like a valued client. Ive been there 4 times waiting for my daughter to get services. They even were snide with my daughter once, but I didnt want to cause a scene, so I didnt say anything. But witnessing a rude Asian man be scarcastic with a paying client was the last straw for me. So I decided to post a review. Enter at your own risk, or if youre desperate to get service.
Favorite nail place! Very clean, they always do a great job on my nails! I usually ask for Nina but I have gotten my nails done with other nail techs there and they do awesome as well! Many color selections! And they have fair prices. Love it here 🙂
Tina or not sure if it’s Nina but she was just the best! She made my nails look so cute! Awesome customer service! 👍🏼💓 I would like to know her name so I know who to ask for exactly! 😊
Highly recommend this nail salon! First time customer and definitely a returning one! Lindsey is the one who assisted me and she was phenomenal! If you live south or just looking for a new salon give this place a shot! You will not be disappointed!
Love this place. Bryant did my nails and he was very honest about everything i asked. My nails came out better than i expected. Plus the they serve margaritas, water, and lemonade as well. I highly recommend and will be returning.
My first time at this nail salon and I was greeted right away. I love the customer service I received. Thanks Nina for doing an amazing job on my nails.
I meant to leave this review several days ago. I went to Utopia Nails as a walk-in last Friday I chose them because I was not happy with the salon I had been going to and Utopia had a lot of good reviews. I was not disappointed.I received a pedicure from Bryan, the manager, and it was wonderful. I chose the cucumber pedi thinking it was going to cucumber scented (I love the smell and I guess I didnt really read the description), but I was pleasantly surprised when Bryan came out with fesh cucumbers that were cool and wrapped around my calves while I got the foot massage Wow! So refreshing and relaxing!Bryan and I had a great conversation but he allowed for quiet relaxation while he massaged my feet and legs. It was perfectHighly recommended I know I will be changing Utopia to my regular salon.
The staff is extremely nice and they are very hospitable, the salon is clean and relaxing and welcoming, but my nails were not done right at all. I sat down with a male and he was starving... he was so hungry that he was not concentrating at all on what he was doing, and he spent the whole time going back and forth from doing my nails to trying to order something to eat online. I told him I have no problem waiting for either someone else or until after he eats something but he insisted he was fine, but he wasnt. One nail broke the next day and none of them were filed down right, so my hair keeps getting caught under the gaps of the acrylic and you can see all the air bubbles around the sides and Im really unhappy. I will go there again, but I will not have that person do them again.
First time here and will NEVER go anywhere else!! Nina and Thy are the ones to go see. Super clean and very attentive. The environment is superb! They do such a great job and take lots of pride in their work!! Come here! Want quality and great experience?! This is it! Thank you Nina and Thy and everyone!! I’ll be coming back!
My whole experience wasn’t good at all. The nail tech rushed my full set and it shows. So disappointed because I only went to this location was the good reviews. Have polish all around the nail and cuticle. Kept getting cut from the drill and honestly it was not worth the price I paid
I cant really give a review on their nails.. All I can say is that after calling and asking if there was a wait, they said no. I arrive within 5 minutes to find out that there was a 20 minute wait. I waited. I then asked how much longer, they said another 20 minutes. They asked if I wanted something to drink, I declined, then left and got my nails done somewhere else.
First time here and as soon as I stepped in the door, I was greeted with a big smile and a choice of refreshments. My nails came out awesome and the atmosphere was comfortable and beautiful sight to see! Staff was awesome. I totally recommend this established!
Excellent service, courteous, and professional. They also had a great selection of nail colors and awesome examples of their work. It was my first time, but not my last visit. Thank you for my pretty nails.
This has become my go to place for pedicures and nails!! Tina never disappoints!! The pedi’s are always so relaxing and they really take their time. I definitely recommend.!
Highly recommend coming here Nina always has my nails looking beautiful! Clean nail salon very welcoming and attentive. They keep up with all new nail trends and do an amazing job!
Daughters treated me for the Utopia spa pedi package on Mothers Day. I was in heaven with the great care and drinks I had. 😁Super friendly staff that went above and beyond for this momma!! 🤗 I am blessed with some amazing kids. Will definitely be back.
Love my manicure and pedicure!
Visited this establishment for the first time on Sat..read reviews which most were positive..unfortunately I was disappointed..had a pedicure by a gentleman..his service was not satisfactory..I get pedicures every 2 weeks but person I usually go to was out of town for 2 weeks..again due to positive reviews I took a chance..I had to ask this gentleman twice if he would please try to correct what I felt was not satisfactory..he expressed frustration which made me feel guilty for asking him..should I have felt guilty for asking him to make it right?? Needless to say I will NEVER again visit this place
The owner Brian and his wife are so super friendly and the work is excellent. Great attitudes and just amazing service plus quality work I give this place props.. I absolutely love love love it here.
Highly recommend it here! Nina did a beautiful job! I enjoyed sitting there drinking pink wine while she worked her magic. Great customer service too.
I love this place. Unfortunately, I’ve been told a different price every time I go in. And I end up paying 10$ more than what they told me. I have gotten my nails done about 3-4x and the price keeps changing. I just want a salon with the prices to stay the same..
First time doing my nails and it turned out fantastic. Bryant did my nails and and I love them. Will be a regular customer.
Since moving to this side of town, Ive tried other nail salons in the area and wasnt thrilled. I decided to try Utopia. They did an ombre and I was impressed! Ive received several compliments on them. Im heading in later for a pedi and get my nails done and shortened for my new job. I also showed up about an hour before they closed. They had other clients but still fit me in. They still took their time and did a wonderful job on my nails.
The person who did my toes did a really sloppy job, my main reason for my low rating is because Im in a ton of pain from my acrylic set on my hands, one of the fake nails on my fingers was too narrow compared to my actual nail and the guy kept filing my real nail until it was hidden instead of taking off the fake nail and putting a better sized nail for my finger. It HURTS a LOT, and looks really ugly. I picked this place for the great ratings, but I wont be returning.
First time trying this location, and I loved it! Everything about it was excellent! The service and the employees were all great!
This will be the only place I go to have my nails done! Bryant did an amazing job on my nails! He is extremely nice and patient.
Nails are nice quality but customer service was awful. The man doing my nails was clearly irritated with my kids being there ...Im a single mom and work 40+ hours a week so I dont have much free time, but I do like having pretty nails and toenails..... He was real short with me and there was a communication misunderstanding and he threw his arms in the air and said louder than necessary Thats not what I told you to do! Do this!!... Obviously upset at me. I should have just left right then but my anxiety wouldnt let me 😭😭oh and I asked for almond shape and I got round nails ...but I didnt want him to yell at me again so I just kept my mouth shut
Had the worst experience ever I walked in they sat me down and forgot about me I was sitting with my feet in the water for an hour the owner was trying to tell the nail techs I needed to be helped but they all didn’t seem to care one was talking her head off the other acted like she was too good to help me I got up and walked off with my feet wet and they didn’t even try and stop me all one petty nail tech said was “be careful” NEVER AGAIN will I come here THANKS FOR THE FREE SODA wish I could give this place 0 stars I should’ve stayed with Hectors nails on City base better service all the way around the nail techs should go there to learn a thing or two about customer service
Loved My Nails Good Customer Service ! Thanks To Marquis She Did A Great Job On My Nails I Am Planning To Come More Often Now Loved This Place
A job well done, Brian was great, friendly, made my visit a very welcoming one! Ill definitely go back!
I love this place .Nina is amazing at doing her job i always ask for her. And the comp. Frozen margaritas are great
Had Tina do my nails and she is just wonderful nails came out beautiful defiantly coming back from my experience i would highly recommend
I Love this salon Nina is the best. The designs are beautifulful and the store makes you feel as if youre on vacation. Youre welcome!!
Friendly and comfortable atmosphere ... Making it the nail salon for me and the girls in my family ... 3 yr old granddaughter loves to get her nails painted here ... They made her feel comfortable and relaxed ... Just want to say thank you to them for that.
I was very satisfied with there work. Ive been to many places aroind this area and so far they are the best . They are very friendly and offer you drinks
Great atmosphere. Friendly-patient staff. Work is sorely lacking. Nails look horrible. Polish... could / should have done a much better job on hands and toes.
This place is beautiful & super clean there really nice here I can’t wait to go back my nails came out so beautiful it was a very nice experience variety of choices to pick from .
They did so good(: It was my first time there and ill definitely be going back.
Found the nail salon I needed ! Perfectly done pedicure delicious margaritas and the nail tech that did my nails was great! did my nails JUST THE way I like I them to be.. Very relaxing atsmosphere, gave me the peace a mommmy needs 👍🏼-Sylvia
This is a great place i love it here everyone is so nice and quality of the nails are amazing
The best by far. Ive been getting my nails done for awhile and i was highly impressed.
Quick, reasonably priced, and did a really great job.
I love it here they always do a great job kinda pricey but worth it!!!
The ladies did a great job and are gental. They dont yank on your hands or give you a dirty look. They ask you to move you hands in the necessary positions for the manicure.
Older man gave me attitude than proceeded to continue giving attitude! Not going to take my wife their
I really love ❤️ going there everyone one there are so kind to me
Always having problems with SHELAC nails always peeling and nails braking off!!! 🤦♀️ needs improvement. This is the 2nd set that i get and this happens!! Got nails done oct 31 peeled and broken off nov 1. Manager needs anger managment classes! Treating clients and staff like they are trash, went to get my nails fixed and hes yelling at me to go to a different salon if i dont like there work!!
Love it here amazing work for good prices
Not good, my nails are dried looking. There not even shiny or fully painted all around nail. There was lots of clear nail polish left all over my finger nails had to file it down. Very disappointed will Never go again.
The owner responds back to reviews & instead of taking responsibility for his workers mishaps he goes ahead and trys to cover for them and prove the costumers wrong, such great way to do business especially seeing the most recent reviews being all botched
Did my.nails here for the first timeI loved them
I havent my nails done in a very long time, but I decided to try this place out. Really beautiful and elegant location, great staff, and my nails came out awesome.
The owner is very disrespectful. Paid full price for overlays like they were a full set of acrylics. Smdh
Rosie & Marie are terrific & do really great work!
Always great service..Tina is amazing!!
The lady cut my right toe didnt clean in between my toes after the wax I did it myself didnt dry my feet nor too good different than the first time I went a man was very friendly talkative I will think about going back
Not pleased at all the job was not done correctly my nail fell of trying to open some napkins they were not even filed or nail polish was not even all around my nail..never go again
They took great care of me!!!
Amazing place .. The best place i been at
My 1st time here amazing customer service !!!
They REALLY know how to do nails right!