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Star Nails
17219 O'Connor Rd #104, San Antonio, TX 78247, United States
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Star Nails

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An
Review №1

Kim did excellent work! My nails look beautiful and she really took her time to make sure everything turned out perfect. The service was amazing! Everyone was very kind and friendly. They had an amazing color selection. I have definitely found my new nail/eyebrow place!

Ry
Review №2

Kim always does an excellent job on my nails and this salon has amazing customer service. The prices arent bad at all and I love how my nails turned out this time!! Would highly recommend this place!

G
Review №3

Kim is very nice and professional. She takes her time to do quality work. I recommend calling and making an appointment because she does stay busy.

Ja
Review №4

Found this gem on a whim and will definitely be back! Hubby got a pedi while I got a gel manicure. Amazing selection of colors and they accommodated me wanting a little design. Super friendly and customer service oriented. Very impressed and would definitely recommend!

Ra
Review №5

Typically come here because it’s so close to my home, I’ve been here about 3 times & had good experiences however today was not so great. I came in as a walk in & sundays are normally not their busiest days, hence me walking in. There was someone ahead of me & at the time not knowing there was two others behind my arrival with appointments. I was still accepted as a walk in, my tech was Lee. Ive never worked with him before but Kim was with other client. As the one of the other two appointments walked in, Lee told me he had an appointment & that he would do my pedicure to which he did. His appointment came in & I waited for an hour for him to work her up, I didn’t mind considering I was a walk in. Once he was done, he finished my manicure. He cut my cuticles too deep, as you can see I’m bleeding on 4 fingers. There is air bubbles in my color, which you can also see in the picture below. Typically I get the mani & pedi which includes a hot towel wax etc. I didn’t get any of that but a hot towel on my legs & still was charged $85 plus tip. He asked me if my experience was good, I lied & said sure. I immediately walked out & safe to say I will not be coming back. Had he let me finish talking I usually end up with a glitter overlay on my shellac but he wouldn’t let me get a word in because he was distracted how busy they got. Kim & this other gentleman that is typically there on sundays are good. But Lee was a first for me & the first encounter is enough for me to drive FAR near home just to get better service. Kim is nice & I believe she is the owner, but this encounter is not enough for me to come back.I now know that my experience was bad because my photos keep being deleted by this salon.

Ti
Review №6

I went here to get a set taken off and a fresh set put on. They grinded down my nail beds so far they were sore and almost raw/extremely too thin. Would not return.

Ka
Review №7

I personally will not be coming back to this location.There was a few things wrong in my visit(I got a french medi/pedi which costed $75). First of all that really bothered me was that when they were trimming my cuticles the lady made me bleed. She did take care of it and stopped the bleeding but her comment was sorry, cuticles are thick. Secondly I had asked for a simple flower pattern and in return I got offered some stickers. Normally I wouldnt have a issue however these seemed to be covered in dust, and then once it came to being placed on they didnt even stick to the nail. Finally the finally produce they left nail polish on the skin in front of my nail.They are polite and nice, but from my experience I wouldnt suggest anyone to go there.

Es
Review №8

Kim is great; she knows about nail care. Would highly recommend this salon.

Vi
Review №9

Ill start by saying that my nails look great, but the experience was painful. I went in for a fill and I could tell that the gentleman doing my nails was getting too close to my cuticle, but nothing too bad. When he used the tool to clean the under side he slipped and cut up under my nail causing it to bleed a lot. The lady came over to see what happened and her response was that happens sometimes. Im sorry but I have been getting my nails done for many years and I have never had that happen. If this is normal for your business then you can be assured that I wont go back.

am
Review №10

I love this nail salon. It is clean and the staff is always so sweet. They even have a rewards program. Kim is so nice and does a beautiful job on my nails every time.

cu
Review №11

The nail techs are very polite and even fixed 1 nail within a week of having them done for me for free. But, after I left a week later (only two weeks that my nails were done) I broke 3 more. I dont know if its just cheap acrylic (low quality), or if they were done too thin, but a good nail salon will allow you to go one month without them looking ragged and especially NO broken nails. Will not return to this salon, and I wouldnt recommend it. Definitely shop around before coming to this salon.

Na
Review №12

Go to Star Nails to live out your nail dreams! I was fortunate to grab a spot with an awesome nail artist for the soft opening. I got hard gel tips with nail art. I didnt come with ideas of what I wanted and left it up to the artist. She made me comfortable, checked with me throughout to make sure I was pleased with the shape, design and process. I love, love, love the result! Its black gel with gold flake fade-up and gold gemstones - theres a photo on Instagram. Cant wait for the grand opening, yall!!!

Ro
Review №13

The experience here is wonderful, they are very attentive and dedicated, clean shops, good service, I am very satisfied

De
Review №14

Absolutely love this nail salon. I was beyond impressed on my first visit. The nail specialist are educated, the salon is beautiful, and the products they use are amazing. I also thought the cleanliness was outstanding. There are so many scary stories of nail salons giving fungus or staff infections and this will not happen here they even sterilize their implements.Ill never go anywhere else again! I would definitely recommend this place. I will definitely be coming back!

Es
Review №15

I made my appointment a day early after working late the day I called, and they happily changed to anytime I wanted. I made the appointment for shellac and pedicure- however, I changed my mind after looking over the pictures again. I was surprised they were able to accommodate since not all technicians do acrylic. The service was phenomenal from the beginning to end! The owner was able to come over half way through my pedicure and start on my nails- I like that I didnt feel rushed by having them both started immediately. My pedicure was amazing, no complaints at all! Awesome conversation as well! I definitely found my new nail place!! Give this place a try, and youll feel the same way!

Py
Review №16

After just 1 visit, I am hooked!My feet felt so loved after being pampered for a full hour that they simply did not want to walk me to the car. The owner, is very sweet and perceptive. She could tell when I was not able to keep conversing because her hands were doing all the talking WITH MY FEET! This is going to become a regular thing. Im already planning my next visit.The owner is delightful as is her staff.Id absolutely be back if I need my nails done any time Im in town. Great service, great staff.

En
Review №17

I am completely in awe of Star Nails! I will never go to another nail salon in San Antonio after my incredible experience. I was skeptical at first as to how they could have no bad reviews. But, after leaving the salon, it was clear as day. My nail tech was fabulous. He was so gentle, attentive, and thorough. He listened to what I wanted and executed it perfectly. Not once did I have to point out a flaw or remind him of anything. he was amazing. Not only did he care about my happiness with my manicure, he took the time to get to know me. It was refreshing to have conversation and not small talk. An added bonus - the salon was closing in an hour, and he still paid attention to every single detail. He is certainly my new nail guy. The salon was clean and in order. Oh! And you cant beat the prices! I am a happy customer who is already looking forward to my fill in. Hopefully Ill have time for a pedicure as well.

Jo
Review №18

I love this place! It was my first time here and they gave me exactly what I wanted. I highly recommend this place. Very professional. Kim is amazing!

Ja
Review №19

This was my first time here and I decided to go to this location based on other google reviews I read. Making the appointment online was so easy and I received both a text and email confirmation. When I got there, my daughter and I were warmly greeted and everyone was so nice and friendly. Its not an oversized salon but everything was clean and I just knew I had found happy place! Ill definitely be back!!

En
Review №20

I cant believe this place isnt packed because their doing great work and their luxury nail spa is pretty luxurious... hot towel let wrap and massages with my services, sanitized tools, fancy bowls and massage chairs. Im going back with my daughter next time, its cheaper than paying a sitter and my girl and I can have a nice nail treatment together!I would highly recommend this place if you havent tried them yet.

Vi
Review №21

Love Star Nails. Love my nails. Very happy!! Beauty salon!!! This place was so nice and clean!!!!Highly recommended!!

C
Review №22

Went there today! Had excellent customer service!!!! They stayed late to finish me up and did not rush me OR my friend.

Ci
Review №23

My mom works here so I gotta give her credit. She the best! Whenever u wanna go do ur nails or something ask Kim shes fantastic, generous, kind, loving, and just all the above! So show her some love by visiting star nails!

Ca
Review №24

Just got my nails done at KB Nails and they look amazing!!! Benson did a fantastic job and was so patient, kind and gentle with my nails. Kathy and Benson are always so friendly and give great customer service. I would definitely recommend KB Nails.

Qu
Review №25

So I went back today, despite the fact that the first time I went it wasnt very great customer service wise, and I can confidently give them 5 stars!The customer service was amazing, the other ladies getting their nails done were pleasant to talk to, and my nails came out beautifully.I think Im going to make this my regular nail salon!

Co
Review №26

Love love love getting my pedicures here. So nice and professional. I love the huge nail polish selection (gel and traditional). Excellent place to relax and wine down while getting treated.

Le
Review №27

Best nail place in San Antonio! !Awesome service, friendly staff and super efficient! Its a little far from where I live but I make the drive because I havent found anywhere comparable in the San Antonio area.

We
Review №28

Tried this place today and it wasnt what I was expecting, but in a good way. It was small, quiet and quaint. It felt like I was in someones elegantly decorated living room. It was comfy and relaxing. On top of the awesome ambiance, I had the best pedicurist and manicurist. I didnt catch the gentlemans name who did my pedicure, but he was amazingggg - honestly the best pedicure Ive ever gotten. His attention to detail and care was just outstanding. Really enjoyed my time here today and would definitely come back. You get what you pay for. This place is definitely a treat yo self kind of place and I highly recommend it!

ja
Review №29

I love this place! So clean and they are so nice!

De
Review №30

Appreciate the customers service, very clean

M
Review №31

Kim was very sweet and did a great job. So far i love my nails she did!

Gi
Review №32

Kim was very nice, attentive and cared to listen to what I wanted. Quality service for great price

Mi
Review №33

THEY TOOK 3 HOURS TO GET NAILS DONE AND WHEN I GOT THEM FIXED 1 HOUR FOR TWO NAILS

Cr
Review №34

I came here 3 people have an appointment. It was very crowded that day, but we didnt have to wait because like everyone else, they behaved very professionally and on time. I love this place

De
Review №35

Been going here forever and absolutely love it. Great service and friendly atmosphere!

De
Review №36

I finally found a professional nail salon that knows what theyre doing. They are very professional, courteous and are able to answer any and all questions. I will be going back there on a regular basis. Thank you, Star Nails and see you soon.

Me
Review №37

Sister got me fills 🥰We’d fight so much growing up, but now.. I think she really loves me! 😂

mo
Review №38

Honestly if there was a zero star option i would have put that. I came in wanting light brown hair, I left with orange hair. The owner was so rude, trying to get me to buy more and more stuff when I told her I only had money for the dye job, which made me look like the inside of a cantaloupe. She wouldnt refund my money (almost 200 dollars!) and didnt make me feel welcome to come back. She said it was all my fault that it turned out that way. She was the one with 30 yrs experience, not me, so how could it be my fault? Id recommend you go ANYWHERE but here.

Te
Review №39

Very nice place polite great service

Ha
Review №40

The people who work here are very sweet, sure it may take a bit of waiting, but the quality of their pedicures is amazing. And the waiting is because theyre understaffed from what I can tell.

Cr
Review №41

Every time I come, they do a great job, shellac manicure stays good for 14 days without peeling, no cut, no shredding cuticles days after your manicure. Pedicure still looks great. Clean and sterile! Very friendly people. Thats a good nail salon by my measure!

Sa
Review №42

Very good, very clean. Kim did a very good job with pedicure. Very friendly environment. Recommend this place 5 star!!!😀😃

Re
Review №43

PSA: Do NOT to this salon and my experience was awful. It took the almost 2 & 1/2 hours to do a full set and my poor sister didnt even get her nails done. My time there was full of crooked and messy nails which they were very rude about fixing. There prices are very high for the quality of work being done.

Lu
Review №44

Excellent work. The work is always done with excellence.

Ma
Review №45

Absolutely horrible service. Everyone who works there is rude and very hard to understand. My sister and I went in to get our nails done and had to repeatedly ask them to fix her nails because they were crooked and not the correct shape. It took over 2 hours for them to finally finish one set of acrilic nails. I would recommend to anyone that you save yourself 35 dollars and find a place that actually knows what theyre doing

Sa
Review №46

It used to be a different place. But I really love the new staff and owners, they did a fabulous job, I highly recommend! A+++

Le
Review №47

Walked in at 11:20, and finished at 2:30. Toooo long for a mani/pedi (the basic). Waited an hour before my feet touched the water, and another thirty before the removed my old nail polish. Only one customer besides me. Never going back.

No
Review №48

Clean, professional, I am very satisfied

C
Review №49

The worst nail experience! Doesnt deserve the one star.

Th
Review №50

Love taking my girls here!

Na
Review №51

They give the best pedis!!! I love this place!!!

Ca
Review №52

Clean shop, pleasant staff great job on nails

Sa
Review №53

Came for a pedi at 10:20 am, place opens at 10 and there is no one to be found. Had to go somewhere else.

Ra
Review №54

Very friendly staff and clean, but both times Ive been there, theyve cut my cuticles low enough to where they bleed.

D.
Review №55

Friendly and good service.

Mi
Review №56

Very professional and experienced

je
Review №57

Its so bad nails

Vi
Review №58

It is the second time that I go to work on my feet. The man who does it is excellent, I recommend it.

Information
100 Photos
58 Comments
4.4 Rating
  • Address:17219 O'Connor Rd #104, San Antonio, TX 78247, United States
  • Site:https://starnailsalonintx.business.site/?utm_source=gmb&utm_medium=referral
  • Phone:+1 210-541-5777
Categories
  • Nail salon
Working hours
  • Monday:12–6pm
  • Tuesday:10am–7:30pm
  • Wednesday:10am–7:30pm
  • Thursday:10am–7:30pm
  • Friday:10am–7:30pm
  • Saturday:10am–7:30pm
  • Sunday:10am–7:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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