I enjoyed getting my hair done here. Angie is awesome. She took her time and really listened to what I wanted done. She did a wonderful update to my color and style. Love Aveda products.

I was greeted in a friendly manner by everyone with whom I came into contact. And, Kristen did a great job with my curly hair. She listened to me, made good suggestions, and told me about the products she used. This is my place now!

Ive never had a bad experience here! Although it is pricey, you get what you pay for. The hairstylists are knowledgeable and work with your needs to create a cohesive look. Their expertise is worth the expense.

Super weird. This was my go-to salon for years. Just in the last couple of months that Ive tried to go in for a haircut, I have booked and subsequently had cancelled (by them) 2 different appointments. I couldnt even get my hair cut for my sisters wedding. They offered me a reschedule over 6 weeks out. I guess I need a new salon. :(

I moved recently from Colorado and was looking for a good Aveda salon. After so research I decided to go here. I was super pleased. My stylist Celenia, did an amazing job. She listened to my preferences and did beautiful high and low lights along with a layered cut. I will definitely be coming back to see her!!!

Stone Oak location; Amanda takes great care of my hair listening to my requests. They also have Aveda products.

Love this place. Angie is the best around. She does a wonderful job and always makes the experience enjoyable! Would highly recommend this salon to anyone.

My appointment was canceled without an explanation or voicemail just automatic email and text. It would have been professional to send a reasoning or leave a voicemail with the reason with a chance to reschedule. I even followed up with an email asking what was going on with no response. Poor customer service.

Had my first appointment at K Charles salon after the mandatory quarantine was lifted and I was very impressed how the care and safety they have for themselves and their clients with enforcing social distancing. They made sure to check my temperature before entering the facility and wearing masks was mandatory which is doing their part on keeping everyone safe and healthy. I will be going back.

Really grateful to have found the perfect stylist here. After moving to SA from Dallas I had a few bad trials at other salons that utilize aveda products. Audrionna got it right the first time with a partial highlight so I was happy to return for another color and cut.

Been a loyal customer for the past 2.5 years or so...Today Marcela was ABSOLUTELY AMAZING!! SUPERB SERVICE she truly showed genuine interest and great care. She is a great asset to the K Charles family business! I will have no one but her taking care of my hair going forward.

All I can say is they rock

Ive been going here for 4 years and will continue as long as Ivonne remains! She absolutely listens to me and produces great results every time.

I’m giving this salon 2 stars because the interior is nice and it is in a nice location. They always take your appointment on time and finish your appt within the estimated time frame they give you. They have great services by asking you if you’d like something to drink as soon as you walk in. However, for the past 5 years, I have been coming here and trying other salons and yet haven’t found a salon that I can absolutley trust with my hair. I usually ask for a mix of things such as balyage, shadow root, full blonde foil. I keep coming to this salon in hopes that I will walk out one day and love my hair... but this has not happened at this salon yet. I got my hair dyed about 2 months ago at the Alamo Heights location and I was charged around $380. I do not mind paying a lot of money as long as it is worth the money. I walked out of there with brassy hair. I had to go to sallys to buy a toner because the top of my hair looked very brassy. I had asked for a Master stylist so I was surprised and quite dissappointed that I was left brassy hair by a Master stylist. Ive been coming here several times and paying around $300-$400 each time but yet I have never been completely satisfied. One would expect to walk out of there with no brassiness as you are paying alot of money but this has not been the case.That said... I have decided to give the salon one last try in hopes that I will actually walk out satisfied this time. I will post an update of next week once i go to my next appointment.

Ive gotten my hair messed up at so many places and it took a whole year once for it to be somewhat normal. I came here hoping I could stop my search in a trustworthy hairdresser. I tried a few people here no one messed up my hair but I didnt find anyone I truly felt got me. Third times a charm! I saw Jeffery for a haircut and FINALLY I left a hair place totally happy with my hair! I recently got my haircut short which Ive never done before. I put my trust in him that hed give me a style that fits me. I am so happy with my new haircut. I just love it!!

So delighted I discovered KCharles and my stylist, Edward. He’s a talented, professional and energetic individual who takes his job seriously and his honest and fun personality makes the time fly by. Thank you for providing this great, total hair care and mood elevating experience.

I was really looking forward to my visit. They have such wonderful reviews. The person who took my information over the phone was rude. She seemed like she was bored silly. I even called her back to discuss something else, and she was just as unfriendly. The day of the appointment, the person I spoke with was so much nicer and welcoming. It is truly a no tip salon. I was wondering if that was a joke, so that was a nice surprise. The girl who did my complimentary hand massage did an awesome job. My toner has helped to blend my hair, so I am happy with the color. I am not happy with the cut and style, but the girl offered to fix it. I showed her a ton of photos on Pinterest at the beginning of the appointment to try and give her an idea of what I wanted, but I came out with a shorter version of the same haircut all stylists give me. It was an expensive visit overall ($240.00) and not worth repeating for the same old same old. I could have stayed home and not made travel plans and had that expense for what I received. Just because she wasnt able to give me the cut that I wanted, I didnt think the place deserved only 3 stars, but if I could have given 3 1/2, I would have.

HILLARY HILLARY HILLARY! She is the only reason my husband & I keep going back! She is phenomenal, helpful, and truly brings my requests to life! She is also pragmatic--for example, when I was considering highlights, she recognized my jam-packed schedule and advised of the maintenance schedule associated with my requests. As a result of her advice, we developed an alternative plan & I was thrilled!FRONT DESK: this area is a disaster! The phones are always down. I always encounter challenges when scheduling because my name was entered into the system twice (once incorrectly) and I have asked for this to be resolved several times, to no avail. The biggest draw back is the sense of a warm welcome. A smile goes a long way ladies and a simple greeting can make the difference between an uncomfortable experience and a tolerable experience. Develop some training, implement it, and do not be afraid to cut loose the folks who are not meeting the standards of your core values.

I love K Charles & Co! After going to see Kelly because I had a horrible hair color experience elsewhere, she was able to fix my highlights and make them beautiful again. I have been going to Kelly ever since, and I am impressed with every color/cut she has done. She is such a sweetheart and so easy to talk to. I constantly get compliments on my hair color and hair cuts after going to see Kelly.

I love this place. I have never had a bad anything here. Jeffery is my usual stylist but one time he wasnt available and the woman who took his place was of equal amazing skill. I look forward to going because its just so darn relaxing and I always look better for the experience :)

Wonderful Experience!! The staff is lovely and very sweet. I had been growing my hair out for a couple of years and it hit pretty close to my tush. Of course I had trims but I was ready for something new. This was my first hair style in a couple of years. Angela styled my hair. She was extremely patient with me. I can not say enough wonderful things about this place. It is also weird going to a salon and not tipping. I wouldnt have it any other way. When you tell them the service you want the price is the price now matter how long your hair is and you dont tip. I will for sure being doing back and i will tell all that i know. I have raved about this place to 5 of my girlfriends and i only got my hair cut 2 days ago!!!! love love love love this place!!

I highly recommend K Charles in Stone Oak. I was Hillarys new client. Hillary was very attentive and explained what her best recommendation was for what I wanted. I was so impressed with the great service and left with a new cut, color and highlights at a reasonable price. I love that they fully disclose each and every process they will be going through so I was able to make the final decisions. Also, Hillary cut my hair a little longer so we could take off more if we wanted and we did. Although the salon was very busy I never once felt rushed or that the stylists were rushed to move me along. Thank you Hillary.

Yesterday I went to a salon in Boerne and got I think the worst haircut of my entire life. After lots of crying all night I got myself together and thankfully listened to a friend that told me to call here and make an appointment. They were able to get me in two hours after I called for my 911 situation and it was the best salon experience I have ever had!! Now my hair looks amazing they did such a good job of fixing it without making it shorter than it had to be. I wish I could give more stars!!!

One of the best experiences Ive ever had getting a hair cut. Staff was super friendly and efficient. My stylist gave me tips and tricks throughout my appointment and I left feeling very confident and satisfied with the change to my look. I will definitely recommend this salon to everyone I know. Thank you!

I tried this place because their prices were reasonable and they do a lot of in-house training with their stylists. Junior stylist, Allison, cut my hair. I am happy with the results and the service. The salon was very nice and they dont accept tips, which is another big money saver.

I usually love Aveda salons and K Charles & Co at Stone Oak was no exception. I was in the area on business and needed services. Hillary listened to what I wanted, evaluated my hair and consulted another stylist on the best color choice. Two hours later…and my hair looked fabulous. Would go back to Hillary if I lived in the area!

I had a very bad experience in their stone oak pkwy branch, i requested to color my hair cooper brown with their senior stylist and she couloured my hair dark brown.they are not specialized in colouring. Also they do not use water for pedicure which is so necessary to moisturize your heels before scrub.I am sharing with you my experience because i spent lots of money and i expected good services, which it wasnt.

I will never return to a K Charles ever again. Called to make an appointment and was told I cant without a consultation! What?!?! Ive been using Aveda color and salons my entire life, plus Ive been to K Charles before. I have a new infant at home and finding time just to get a hair cut and color is challenging let alone finding time to come in for a consultation. So upset, just referred my sister here too! Ill be sure she doesnt return as well!

Love K Charles! Whether Jeffrey is taking care of my hair or Amanda is making me look younger, I always leave feeling amazing. The staff seems so close knit. A true Texas treasure!

My favorite Aveda store and salon. Stephanie is a super talented stylist and colorist, shea an artist -- she is fabulous! And Ive used Aveda products for several years - your hair will thank you. Your skin will thank you.

K Charles is a good salon but is WAY overpriced!! It cost $120 for all over color (no high/lowlights) which I think is ridiculous. I even called prior to my visit about prices and then they ended up charging me an extra $30 for more color...and I have shoulder length hair! Needless to say, I wont be going back.

The Stone Oak salon was my third attempt at a K Charles Salon having tried the Broadway and Boerne salons. All have been the same, I requested a master stylist for color and cut. Stylists did a great job with color and highlights. In all cases, cut was ok althougjh none seem to be really good with curly hair. On follow-up color, unless you are requesting color AND highlights ($$$) they dump you with a novice for touch up color. Your master stylist checks on you occasionally and basically explains that this saves her time since you are only getting a touch up (in other words, you are not spending enough money for her to manage your color. The color was awful, my hair is really dry and a HORRIBLE haircut. After three times, I have finally learned my lesson - avoid these salons and you should too!

The people are so nice and they treat you like family! They serve you drinks and give you the perfect look! Loved it!!😍

I had a facial done by Morgan. She was awesome! It was so relaxing and felt great! I am going back to do my hair there for sure !!!

I feel very disappointed as I write this review because I have been coming to this salon every 4 wks since March 2018 for cut and color without ever leaving the salon feeling happy about my hair.I’m not a person who switches from salon to salon and I really wanted to make this work. I have a very short haircut that needs lots of blending. I have talked with my stylist, Cassandra at every appointment using many describing words to help her know what I want. But instead of a blended haircut, I get a prounced shelf at the back of my head. Even my friends and family would ask me, “what happened to your hair?”This last appt, I called the salon manager, Crystal ahead of time to explain the problem and request a consult to see if we could correct the ongoing problem and she assured me we would address it. When I arrived, the salon manager, Crystal never introduced herself or got involved with my consultation. Instead, my stylist, Cassandra seemed annoyed with me during the consultation and told me I had not used the correct “describing” words for her to cut my hair correctly. I felt insulted when she said, “so basically, you want a men’s cut.”It may have been more helpful for her to say something like this: “I can see you are unsatisfied with your haircut, so help me understand what I can do to make it better.” It would have been EVEN BETTER if the salon manager, Crystal had met with me and Cassandra so that I wouldn’t have felt so stressed about having the conversation alone.You would think that the salon would want to keep my business as I am a repeat customer who spent approximately $160 every four weeks, but after going to 8 different appts since March and spending $80 for a haircut that never made me happy - it is time for me to move on.

I highly recommend Beckie Alborn. The price for a cut and style is high, $80, but she is most definitely worth it!

My stylist Angie does my hair my moms and my daughters hair! Shes awesome Im not going anywhere as long as shes there!

I saw Carly and she did an amazing job!

Awesome experience..clean and fast,along with feiendly people

K Charles is the absolute worst place I have ever been to. I asked for a few lowlights to my already very blonde hair, and they colored it completely brown. I have never been so dissapointed in a salon in my life. The people who work there are careless, joke about your hair not being the correct color, and also rushed me out of the salon, they didnt even blow dry my hair. When the lady was doing my hair she said, Wow! I have never done this technique before! Which scared me, and ultimately, I paid the price. She also spilled water all over my back while washing my hair. Horrible workers, horrid atmosphere. I wouldnt reccomend this place to my worst enemy, and I would request to even do your hair yourself, because an unexperienced 18 year old could do better work than these people. I am disgusted.

Way too expensive