I have lived in three different floor plans in the complex, all spacious and modern in feel. The maintenance crew comes in clutch anytime I’ve had an issue and the front desk staff has always been accommodating with move times, needs, and third parties (washer/dryer). They worked with me to always get me on a first floor for my disabilities and deliveries. It’s a great place to live.

This is the 2nd review I’ll be leaving for this apartment complex . Once again please do not move here !! I’ve submitted an email to corporate the beginning of this month stating that I will be terminating my lease due to them not fixing my ac for 3 months and I have heard nothing back. I called corporate and left Samantha a voicemail and never got a call back. I’ve already moved all my belongings out and cancelled my cps account. I went back today to get the last of everything and found a note on my door stating that I need to put cps back on so they totally disregarded the fact that I terminated my lease. Do yourself a favor and do not move here. There’s no parking, there’s gnats and ant infestations, overflowing garbage, trash everywhere, horrible maintenance ( multiple units were and still are stuck with no ac), and rude employees and staff.I’m leaving this 2nd review in hopes that I finally get a response since all they care about is reputation rather than the well being of their residents. I will no longer be staying here and I believe no one else should.

Great place for to live, I’m picky with the apartments I choose and this one is great. It’s clean everything works and the best part is there is no roaches living in the homes with you. Friendly neighbors, nice people. Pools are clean too.

My family and I have been searching for apartments in SA for quite a while now and I will say that Indigo apartments is the way to go! Not only do they have affordable floor plans, but the front office staff is great! Kristi Browning is the TRUTH (leasing specialist) she made this a super easy process for us and did all with a great attitude and smile!Definitely recommend!!!100/10

Bad experience living there.I got harassed by drunk people, and this man tried to take me back to his apartment… I WAS NOT SAFE. BUGS everywhere, roaches all the time. Toliet flooded our bathroom, nothing was fixed. Many people I’ve met living there said they had many problems and would be moving out. I suggest don’t move there unless you like living in unsafe conditions.Cops and ambulances called frequently every week.The only upside is that, the older lady manager was super nice. The other staff was rude and never helped but I mean what can you do with horrible management (higher ups) snippy properties SUCK. Do better!

My favorite apartment I’ve lived in. The staff is friendly and happy to help. Very responsive to any maintenance requests. Well maintained and the neighbors are quiet - it doesn’t sound like marching elephants above me.

The office staff is amazing and so are the Maintenance people. I love 💘being here! Kudos to these people! Never seen a property like this one!

I’m a current resident at this apartment and I 100% do not recommend this place !! Please do yourself a favor and do not live here! The manager Erik Wyatt is so unprofessional and rude. Here’s my experience .I called this morning at 11:00am to get my ac fixed and was told maintenance would be on the way, after I waited till 11:40am I called again and was told that they went to lunch and wouldn’t be back till 1pm. I talked to the manager and he was super rude, unprofessional, and mocked my exact complaints. I’m now trying to call to see if it was fixed since it’s 3pm and I’m getting no response. I need my ac fixed as soon as possible as it is 93 degrees outside and I live on the 3rd floor.My ac has been broken countless times within the passed 3 months, I’ve been given the run around by the staff so many times saying they would come fix it and not show up. They ripped my vent out of the wall and left it on the floor ( I have pictures) I called to complain and my boyfriend spoke to the lady in the office about it and she told us to make a work order for it even though they left it like that ! I spoke to her myself and told her it was not acceptable she then sent someone to fix it the next day and all they did was screw it into the wall and it looked so raggedy and ugly ( also have pictures) and ended up falling off again 2 days later. Every time my ac has been “ fixed” it broke again not too long after.

Me and my wife had been having problems with our air conditioning (which is super old, the unit and the thermostat are very outdated) and the maintenance crew has had to come out close to 10 times, and even now, July, 10, 2021, our ac unit is blowing no air, so the issue remains unresolved. When we first moved in on ___ 2021, we could tell it was gonna be a “not so good” place to stay because you can see that all the buildings are so old and there were dead leaves and weeds all over the complex, there were so many leaves in front of the leasing office and I’m just thinking “do they not have people to clean the complex?”. When we moved in to our apartment, we had very little to no cold air at all as temperatures outside were in the high 80s low 90s, I had to buy 2 plug in fans because the ceiling fans are very slow and made no difference whether they were on or off. For 6 and a half weeks we had to endure the heat with no ac and the many times that the maintenance crew came out, all they did was flip the breaker back and forth, and told us we were good (we never were good). When they finally figured out the problem with the unit (apparently it needed a new fan) they replaced the fan and the ac was finally working properly, and that lasted about two weeks until the maintenance guy told us that we can’t have it below 72 or else the pipe freezes on the unit (it freezes within 2 hours of having the ac on and when it’s frozen, the ac doesn’t blow cold air anymore). So it is now Saturday, July 10 2021 and nobody has come out to take a look at our ac unit which is blowing absolutely no air at all, we asked them to come out on Monday, they said they don’t send maintenance out when it rains (it was drizzling that morning, and then just cloudy with no rain all day) and then it rained all week. The Manager, Barbara is very dismissive and not helpful whatsoever as opposed to Kristi. Barbara has a very obvious fake friendly tone but you can easily see she does not want to talk to you. When we had moved in they told us that they didn’t have a mail key yet and that they’re cutting us a new one and they’ll let us know when it’s ready. Where I’m from they cut keys in minutes maybe seconds. At indigo apartments it takes 7 weeks. The apartments that they advertise online are very nice but most of them do not look as good and they’re appliances are so old. We have met many ppl here and have been to their apartments and have yet to see a Master bedroom walk in closet like the one advertised on the website. They’re pools are filthy most of the time and I think they’re only cleaned when they expect new residents moving in, and they only clean the front pool, the 2nd pool toward the back of the complex remains infested with bugs and littered with leaves and dirt all over the pool floor. There are water shut offs every other week. Many reviews tell you that the staff is friendly, which is true, but I’d rather have a staff that not only is willing to help but actually does. Not saying that the staff does absolutely nothing but there’s no urgency. You can just feel that they don’t genuinely care about their residents. A lot of their energy seems to be focused on planning these “painting days” or “ free pizza days” or “ice cream socials” and “food trucks” and arts and crafts to try and involve the community while the community is having real problems such as no cold air in the middle of July. They should focus their energy on hiring better apartment cleaners and painters because when me and my wife moved in, they had done a horrible paint job in the kitchen. They left their trash in the top shelf of on of the cupboards and just painted over it, so when I moved the trash and threw it away, the outlines of the trash remain unpainted (they use a spray paint machine to paint, not paintbrushes). They spray painted over the garbage disposal under the sink, and sprayed over the plug (which they just left plugged in) and they spray painted the disposal itself. Also we noticed our they threw trash in the disposal, which caused it to clog and flood the sink

I am a resident and I have been here one year, I renewed my lease, which I wish I hadn’t. Now I have to wait but that’s okay. This is an apartment complex that is pet friendly, but one day that my fur baby was barking nonstop and I wasn’t home when she barked for a few hours, neighbors decided to complain, which is understandable. Now the management office send me a message that wasn’t so friendly, it was missing good customer service. I say this because this was the first time she did this in the year that I been here. Instead of showing some concerned and empathy and letting me know if I was aware that she had been barking when I wasn’t home. My fur baby Bella could have been going through something since she never does this, Instead I get a an email to control my dog and not disturb my neighbors. Also, I’m one of the few residents that pick up after my pet, an issue they need to enforce more. If you have pets find a management apartment complex that will be more considerate and if your a person that doesn’t want to hear dogs barking maybe a better option is to move to a place that doesn’t allow dogs.

Pls do not move here this place is a freakin mess I was told over email they left a “notice” to vacate in my door but I never got anything so when I spoke to the manager Barbara Hempel she claimed she delivered the notice and when I told her I didn’t receive it she basically tried calling me liar. So Unprofessional. Maintenance fell through my ceiling twice which leaks whenever it rains now there’s black mildew from how long they haven’t came to fix it

Indigo has been my home for over 4 months now and I have nothing but positive things to say about this complex. The staff has showed nothing but friendliness from the moment I stepped foot in the leasing office. Kristi went above and beyond to make sure the process went smoothly. The assistant manager, Barbara, showed she cares about her residents with prompt and understanding replies. The complex is quiet and well taken care of. I will not be going nowhere anytime soon!!! Thank you so much Indigo for making my stay here amazing!!!!

Save your money and don’t move here. I wish I could say nice things lol but i really can’t. these apartments are not worth it.

I have been here since the old management and can say it is way better now. My work orders get completed (covid messed up the world so am not counting those months when it it was emergency only). Staff is friendly and so are the maintenance. I told my friends and a couple live here now and like it. Yes there is a parking issues but this complex was built before everyone even had several cars. I condiser it free exercise to walk to my car etc.

Do not move here. Often had to park across the street (outside of the complex), they dont respond to service requests (took 10 days for someone to come look at our water heater after it went out just to be told the need to order a new one and we have to wait longer for hot water), air vents were clogged with dust & hair + no place for a filter to fit. Staff can be rude (talked bad about my roommate to me), and dont respond to communications. Moved out in November, and requested a copy of our lease and pet agreement (paid 2, $500 deposits) to confirm if any portion of deposits were refundable, and still have not received any response (its March). They changed management companies mid-lease and they had no record of accounting before the transition on my account, and no copy of our lease or pet agreement in the portal, or in their files (nor in my email).

I saw a homeless person bathe in the pool behind the leasing office tonight... I think Im going to pass on swimming here this summer.

The best experience ever! I love these apartments and the people is so nice! Will be renewing lease. Ask for Kristi she will get you in the same day

I just moved out and I would really watch out if you were going to live here READ THE CONTRACT THOROUGHLY THEY will find a way to over charge you. Just a heads up their main goal is to make as much money as possible that being said you will not be able to get your deposit back I Always payed on time but the way their set up is to show that you always have a remaining balance. I have no kids left the unit cleaner than I recieved it I have heard of some apartments keeping the deposit because kids damage the walls or some other b.s. my advice is please dont let them pressure you into signing the contract right away They Will get frustrated but its worth negotiating on YOUR terms especially if your an immigrant remember there are other better apartments in the city. I hope this helps

This complex was so frustrating to live at. Building quality is very poor to the point that I was spending $247-310/mo during the summer months on AC/electricity and I still couldnt keep my 900sq ft apartment under 80 degrees. Lighting, plumbing, and the AC unit broke on a regular basis. Nail heads stuck up through the carpet. Floor was bowed and sagged. The stairs up to my 2nd story apt was incredibly unsafe and shook, wobbled, and bowed.Another fun note. I resided in a 2-bedroom, 1-bath apartment. The 2nd bedroom didnt even have a door. I requested to have one put in for privacy. I was promised in writing that a door would be installed since that was shown in the model. After about a month of waiting, I asked again. I was told that they never received that request and that it cant be done. Whether the door could be installed or not, I want to note that this is yet another example of inconsistency.In the 2 years I lived here, the front gate only worked about 10% of the time. It stayed forced open 90% of the time since it was broken.Office concerns: The office, despite clearing me of future costs upon moving out, tried sending me to collections claiming that I never provided a security deposit. I provided bank statements and certified mail receipts but they fought me on it anyways. Office staff lost paperwork on a regular basis.Im so glad to be away from this place. For your sake, please do not live here. If you do, make sure to document EVERYTHING and be ready to call a lawyer. They will find a way to void your security deposit and charge you a lot extra after you move out.

I have signed 8 leases with this property through several different management companies. The current management team, Shippy, is amazing. The staff, maintenance team, and management go above and beyond to keep us happy. Kristy and Eric are so knowledgeable and kind. The maintenance team not only fixes your loveless but takes time to sxplaoj any questions you have. Aside from the awesome staff, the location is perfect and next to the best HEB in the city, the Alon Market. You are walking distance (1/2 mile max) to Hardberger Park, HEB, Johnny Choukes hardware store, the NW food mart that has the most diverse and obscure beer selection in San Antonio. Delivery options are fantastic around here with top notch sushi, Chinese food, non corporate pizza places and a fantastic selection of middle eastern and Asian foods. I love the charming vintage apartments, the area, and the prices so much that i have moved from a home rental, back to these units purely because of the large square footage, unique floor plans and incredible location. This current management team sweetens an already great apartment complex.

Stopped by earlier this week to see a 2 bedroom apt, I loved it and loved the vibe from the staff especially Melissa. She gave me all the information I needed about the community and criteria to move forward with applying. I’m not looking to move until a few months from now but I can’t wait to start the process!!!!

Kristi and Melissa are true professionals. Thank you both for making this process seamless! I truly appreciate their patience with me during this big step in my life. Thank you both!! :)

I have called twice in a day, two days in a row now. I haven’t gotten an answer, or a callback. If you are leasing apartments, how do you expect to lease them if you don’t answer the phone, or your emails? I can’t imagine what it would be like being a resident here, and trying to get a hold of you if my air conditioner went out in the middle of the summer.

So excited to become a part of this community and I greatly appreciate all the kindness and assistance in finding what fit right for me and my family!

We have lived here for 4 months, and we are very happy here. The leasing agents, Kristi and Melissa, are super nice and work hard to get things done. We just got a new manager, and so far he has been on top of the ball getting things done. Brad in mantience is quick to get things accomplished correctly. Our AC went out the weekend we moved in, and we had a brand new inside and outside unit installed within 4 days. We have not had any roaches or bugs of any sort. Complex is a quiet, older community. My only complaint is the contractor, Octavio. He is so slow and does subpar work. If they had a better contractor I would have given 5 stars.

Overall a good spot to live. Great staff, especially the care team who welcomed us right from the start! They try hard to keep everyone involved with fun events and great attitudes. The leading agent was great and maintenance is awesome but overworked. Dog poop problem really needs to be addressed!

If it wasnt for Lavonne and Marty we would have moved out the same week we moved in. We moved here from out of state and didnt really know anyone here in Texas. The staff was rude and our unit was not ready even after giving them extra time to complete our unit before move in. Lavonne and Marty welcomed us and made us feel less alone we love them so much and they are now our new family away from home. By the way they are the only reason I gave 5 stars.

The only reason im giving this place 5 stars is because of Marty and Lavonne they are the apartment life coordinators. They are the sweetest people ever and do anything they can to make your stay comfortable and stress free. They restored my faith in humanity . If you wanna move there I recommend you link up with them and they will take care of you.

I will be moving out this place they always seem to have a hot water problem...Justin would always help as much as he could but only with what he could do the staff was friendly and Helpful now just this week Marissa is working there she says shes the regional and I over herd her saying ugly things about the previous staff on the phone I didnt find that professional at all...my lease is up soon and I cant wait to get out of here if that person is going to be doing the hiring I feel sorry for the property.I dont even want to go to the office anymore it feels hostile...Just thought I would Express my feelings....

I love living here going on my third year. The only problem is that every time I wanna work out in the morning before work all the machines are off like for some reason they just won’t turn on.

Indigos new maintenance staff, Luke and Josh, are fantastic. They are very professional, work quickly, and are knowledgeable in repair.

I have lived here for about a year and have really enjoyed my apartment. The staff was friendly and helpful and the maintenance crew was prompt on any issues I experienced. The first night I moved in, the complex had a superbowl party which was fun and allowed me to get to know my neighbors. I look forward to resigning and would recommend to friends.

DO NOT LEASE HERE. This apartment complex is extremely unprofessional and rude. The front office staff will avoid phone calls and emails. If there is a problem with your unit, they do not know the first clue how to fix it. They will submit a work order (takes weeks to complete) and their maintenance staff is able to leave the property and go to another property whenever they want. They will argue over you rather than address the problem and avoid any actual questions.My a/c unit has been BROKE for weeks and mind you, it is 90+ degrees.

Ive been living at indigo apartments for a year now and its been a good place to live the office people kristy Melissa Barbra and Eric are super caring.Brad in the maintenance department is super nice and is super quick fixing the problems in my home.Indigo apartments 10 out of 10.

Just moved into my new apartment, bought insurance through the front office. This past Friday it flooded my unit, the front office staff giving me the run around trying to prevent me from filing a claim. My water heater has been broken since I first moved in 2 months ago! They still havent fixed it, this place is not worth it. Barely moved here and already preparing to sue them!

We love living here. Office staff very easy to work with and the maintenance Team is top notch. We feel at home here and enjoy our apartment. Great place to call home. Move here you will love the staff.

Indigo is a cute community! Very clean and well maintained. Lyn, the leasing consultant is very personable & resident focused. She made the application process easy for our mutual client. The future resident is excited to call Indigo his new apartment home!

I’ve lived here for about 6yrs and back then I wouldn’t have left a good review. Management changes like most other places I’ve lived but I’m so very thankful for the Care Team, Marty & Lavonne. They put in so much work to throw events for the residents and my kids and I love it every time. They’re the only ones that have been a constant here and definitely one of the MAIN reasons we still live here. Thank you Marty & Lavonne!As for the apartments as a whole, it’s mostly quiet. I moved in before the remodel so I have an older unit and haven’t had too many issues. Office staff before weren’t the nicest or most efficient. There has been a fairly new group and so far much better than the others. Haven’t had to deal with them much besides getting packages and air filters.

Let me start off with these apartments are beautiful!! The rooms are so big compared to the other apartments Ive lived at. I needed to find an apartment asap and I was feeling very discouraged. I went to some other apartments and the ladies were no help, went home early, or very unprofessional. Indigo was my last hope. The ladies were so helpful and so sweet! They told me not to worry that everything will be fine. I was approved and I am now in my apartment! Best Christmas present! Thank You Indigo! Krystal and Jessica thank you for being so patient with me and helping me! I highly recommend these apartments! Id give them 10 stars if I could.

The pool is gross they know it’s summer time and we have kids the pool looks like pee and it’s been like that for the longest they do not care then when you report a problem they never help you have to wait and They so claim they will get to it but never do then you have to go ask again then wait again come on now people. And the only thing there going to say is we sincerely apologize and not change anything

Update: Ever since they hired the new employees and promoted one person to assistant manager the complex has improved greatly! The complex has been cleaner, more quiet, and more friendly. Youve changed my mind. Keep up the good work.Unfortunately, Indigo is not how it advertises itself. It says a gated community even though the gates have not been closed to the public since before February. Also your personal belongings are not safe here. The mailboxes get broken into frequently. Closing the gates may help this but well never know since they wont close the gates. It also takes about 2 months to get any work order to be fixed and if they do come in and fix it be prepared to board your pets as they will mistreat them. Moral of the story: unless something changes, dont live here unless you have no pets and are okay with have a Post Office box in order to protect yourself.This all makes very upset to post as I love my unit and like my neighbors but if nothing changes Ill have to move out when my lease expired for my own safety

The staff of Indigo is always attentive to our needs, Lyn goes above and beyond to make sure our work orders are submitted and completed. She is ALWAYS so helpful. The rest of the staff Andrea, Christina and Jessica are always friendly and accommodating. I am thankful for the maintenance team also who respond timely to my requests.....even on weekends.

Great management team, and size of apartments. This apartment complex has a very sweet Care Team that provides apartment functions a few times a month, whether free breakfast, pizza night or game nights with snacks. This allows everyone to connect with fellow neighbors and feel more at home. Aside from the great staff, it is located by main freeways, as well as hospitals, many schools, shopping and food. Many residents have lived here for multiple years, which says a lot! :)

DO NOT MOVE HERE!!!!! After living here 2 months, we have had nothing but horrible experiences with not only the staff, but serious maintenance issues such as attic just fell inside the closet of apartment, luckily nobody was standing there when this occurred, both toilets had to be “fixed” for overflowing by maintenance a total of 4 times in the 2 months. After signing on dotted line of move in date, we could not move in due to bathtub had to be painted and the chemicals were so bad, had to wait a week and pay additional fees at other apartment to work around this. At this point assistant manager has changed, and is extremely rude, harassing my daughter and we had to get a police report for our safety, just looking at this apartment from the beginning by Tourique leasing agent did not seem to care much about showing us an apartment, should have been a red flag, can’t wait to get the hell out of this complex, also any outside lights you have no control over and CPS Bill will be outrageous!

I love the staff. They helped out on many occasions without hesitation and now that we have a new maintenance crew work has been done in a timely manner. Thank you ladies

Weve been here for a year and just renewed our lease. Which we could of found something but was unable to too at the last minute. Our apartment had new upgrades but what we didnt know was that the outlet boxes werent installed in the walls, they were all the ground. Which is very dangerous! Just image if there was a water leak around the dishwasher and stove........fire! For months/weeks I emailed the manger and called to get it done. So this week the work was completed but not completed the way it should be. It felt like the job was rushed and wanted to just shut me up! Maintenance would enter my apartment without notifying me or leaving a paper. Again we have to live here for another year and I know its apartment living and things dont always get down in a hurry but this place is the worse. There is always trash around, looks like their porter or crew dont pick up grounds, there are nails through out this place where Ive had to fixed 2 flat tires due to the crew not cleaning up the nails. On a happy note the leasing agents are helpful and nice. Hopefully things will get better with this new crew.

I would definitely NOT recommend living here. In the last month the water has been shut off 3 times without notice and has been off for more than 4 hours. When I asked the office when the water would be back the of course they didnt have any clue like they usually dont. Meanwhile all of maintenance was in the office screwing around and not doing real work like trying to get the water back on. The light fixture in one of my restrooms was broken for a total of 6 months on 2 separate occasions. Maintenance people would come in, look at it,take a picture and just leave. Id have to constantly go to the office and inquire about my request only to find out that they didnt have it anymore because they had switched companies. The office staff doesnt care about you. You need to talk to the property manager to MAYBE get some sort of resolution.Some of the positive ratings and reviews on here are from the management team-go figure. You can live in a nice place for what theyre charging to live here. Im with everyone thats saying to run dont walk- away from this place. Its getting really bad here.

The staff at Indigo are by far the friendliest and they help make your apartment shopping a great experience. Crystal you are awesome! Jessica you are amazing. They apartments are really nice and the set ups are great. Thank you Indigo staff for a job well done.if your apt. shopping do not look anywhere else stop by Indigo and their staff will help you.

Please do not move here. We been here for couple of years and it has been nothing but headaches. Someone try to brake into our unit door was partially broken called office and they said they couldnt replace the door. We made a police report now front office wants to charge us $35 for the door. Also water bill went from $40 to over $100. Lately they been shutting the water off during the day with no notice but yet the bill went up. Over all please Stay away from here. Cant wait for our lease to be over.

This place has come a long way from getting a service call fixed 3 weeks out to 24-48hrs. Talk about being taken care of. ****Bonus****Indigos care team Marty and Lavonne are absolutely great! They throw get togethers twice a month in the main lobby. So much fun ranging from kareoke nights to ice cream sundaes.

So expensive for poor services, I got bill from Indigo like I owed them $700. I am glad I was able to dispute it I fullfilled my lease took pic after cleaning and work order they never did for broken doors and my apartment was infested of roaches when I am super clean and they never told anything to my neighbor that had food and trash is his porch that brought roaches.

This POS should number its buildings, specifically 22.

This property has really turned around in the 3 years that I have lived here. Office workers are good people, management is great. Maintenance has become more efficient. Overall great place to live.

I love this place the personal is very nice and they care for your needs They offer awesome partys during the year for their residents and I havent had no issues with nothing the apts are beautiful.

My husband and I were completely lied to about all the features the apt had. We weren’t given the opportunity to see our apt, but the girl showed us a non renovated unit and explained all the newly features ours would have. On the move in day we come to find out the apt was NOTHING like we were told. When we try to sort things out, we were told we had signed the lease so it was on us. Our apt had (still has) MANY issues and it wasn’t until weeks of us constantly going in to complain that they were “fixed.”We had to sleep at our old apartment one of our first nights here bc our A/C went out. Not to mention the outrageous price we had to pay for electricity bills on our first months because our A/C was not properly fixed. It is extremely irritating trying to get in contact with people in the office or getting things fixed the way they’re supposed to. The office has even lost one of our packages. Extremely disappointing for apts in a good location to have such poor service. Good thing there are plenty more apts in the area that should be checked out instead of here, which is what we should’ve done.

The worst tour experience ever! Lyn is the absolute worst member of the Indigo team. I was going in for my scheduled tour last Saturday and upon entering my girlfriend and I felt uncomfortable. She looked at us and immediately advised us and said “I don’t do tours on Saturday’s since I’m all alone” and I told her I lived in Houston and had it scheduled ahead of time. She did not care. She sat down and then said well since you had it schedule now I guess I have to in a condescending tone. She showed me two floor plans and told me I could only pick one and was angry that I wanted to see both because the models were both far from each other and she was too lazy to do her job. Before going on the tour she said I haven’t even had lunch yet but whatever. Mind you this was only three hours after they opened. I work 10 plus hours a day and sometimes don’t ever get a lunch. I ended the tour after seeing the first unit. What really sucks is that I really liked the model and wanted to lease here but Lyn drove potential business away. Imagine how many other people she has drove away with her attitude. I’m my opinion she should not be in a customer service position if she isn’t any good at it. She needs to remain isolated from all interactions with people because she clearly isn’t capable of performing this type of job. The property manager is aware of this and apologized to me which I appreciate. I just believe it be known my poor experience of Lyn.

I recently moved into this property and I have to say that I absolutely love it! The bedrooms are spacious, the apartment has a lot of natural light in a quiet complex. The management has been professional and expedient to repair. I am glad I have made the choice to move here.

Apartments are quiet, we moved in before the remodel but we dont have many issues.Special thank you to the apartment life coordinators!

Edit 09/24/2019No need to email management as they were not helpful at the time of residency. The only resolution that I saw fit was moving out. HIGHLY not recommended.

By far one of the best places I have lived at. Krystal and Jade have been very accommodating to any and everything needed from them on my behalf! Maintenance has been extremely quick to respond to my requests placed in on the after hours emergency line. I’ll be staying here for a good while as long as they keep this up!

The latest staff at Indigo are great! They communicate with me and always follow through. The maintenance team takes care of my work orders in a timely manner. I am definitely getting the most for my money at Indigo and I love my apartment.

Don’t move here! I’ve only lived here less then 6 months and had my car broken in to more then 3 times. I only moved here thinking this was a safe community I was wrong I’ve even reached out to the office and nothing!

NO STARS SHOULD BE A CHOICEI regret moving into this complex SO MUCH!Hasnt been 6 months and Im terrified to have to stay for the remainder of my lease.I seriously do not feel safe living in this complex.I was suckered into giving them a good review when I first moved in. I wish on everything I could take it back.These people make you fill out paperwork with every number you have and make you prove to them you can afford in their complex. Yet the same people cannot return phone call, or any form of communication.Any time I have needed something really taken care of I get ignored by whom ever is actually on the property and have to go over them to corporate level. Just to get a reply.If I would have done more researched I would have found a better place.Better apartmentBetter managementBetter lifestyle, somewhere else, anywhere else

GREAT NEWS....... UNDER NEW MANAGEMENT!!! I absolutely loved living here, the old manager sucked but the rest of the employees were very helpful and friendly. Martin was a total gentleman and very helpful with my concerns and work orders.

Both times Ive stopped by, there were no units for show. And the staff (Lyn) seemed dismissive. I was not impressed, if staff acts like this to potential new residents, I would not like to see how they actually managed issues were any to come up. Rate 2 stars bc I have not lived here, but the staff and lack of customer service has shown me I would rather not waste more time here.- addition upon response --> the office staff should be the best representation for paperwork and official records which can be incredibly important in billing and legal matters. Im not going door to door at an apartment complex to ask for their personal experiences. You had the chance go show me yourselves at the time.

There are many things to like about the complex. It isnt the perfect place to live, but they work really hard to keep everything running smoothly, looking nice, and feeling comfortable. Ive had minimal issues since Ive lived here, and thats great! Leaving for work the other morning, several staff were even handing out breakfast tacos at the entrance to the complex (they brought it to my car window)! The little things help make up for random issues.

GHETTO!! Do not move in this apartment complex. I lived here for less than a year and legally broke my lease to get away from this place. My kitchen was infested with cockroaches and I should have known this place had a problem when I found dead roaches all over the place when I did my walk through when I got the keys. The people who live here are ghetto. My downstairs neighbor was constantly smoking weed on the stairs and they had 3 kids living in a one bedroom apartment that were always outside making a lot of noise. People were hanging outside smoking constantly and coming and going. He was most likely a drug dealer. My upstairs neighbor sounded like they were moving furniture between the hours of 11pm and 3pm every night. Parking is terrible if you get home after 10pm. The front gate was always malfunctioning. The pool was always dirty. My AC went out twice in 3 months. Loud ghetto neighbors. I brought all these concerns up to management and they did nothing so I decided to take matters in my own hands and break the lease. Stay away from these ghetto, roach infested apartments if you are reading this.

Since under new management and new maintenance I’ve experienced prompt responses and excellent knowledgeable staff members. Good price per square inch very competitive with other local complexes. Upgraded units are a plus and remodeling and improvements continue.

First of all, if you live here you must plan to have your packages delivered somewhere else or they will go missing! This has happened to me at least 10 times and each time the manager tries to blame it on the delivery service. But really....$400 worth of womens clothing from a designer shop is not there even though tracking states it was delivered.... Coincidence?Just dont have your packages sent there.Dont request any maintenance, either, because you will be wasting your time. There has been a water leak in my ceiling for months and they have done nothing except look at it. Other improvements that were promised to me have never materialized.If you decide to rent here, hope that you never need to interact with the management or anyone in the office. If you call you will get voice mail or their most recent annoyance, which is a recording asking you to enter your 6-digit pin number. What? I dont have a pin number.But of course, you can stop by the office for a visit.....most of the time they will not be there or there will only be one person there and he/she will be helping someone else, so prepare for a wait if you actually wish to speak to the manager. I think their motto is No one gets in to see the wizard, not nobody, not nohow.They treat tenants as expendable. There are many empty units that just sit. I offered to move into an upgraded one and they told me I would have to pay a $500 fee to change units. Are you kidding me? They would rather let it sit empty than have a paying tenant.Prepare to see a lot of cops and dog feces because both are abundant at Indigo. The good tenants are leaving due to the incompetent management and Knightvest is doing an excellent job of turning Indigo into a slum.They did not run the sprinklers all summer and the grass is dead. The large pool works but the small one is always full of bugs and leave with nice green water.The gates are perpetually broken.Really, you can find a better place to live. I have been here five years and have watched the place go downhill. I will not be renewing my lease.

I have been a resident here since July. In that time, I have experienced several issues with the management of this property below:My first issue encountered was when the unit I was supposed to move into on July 10th, was not ready due to an administrative error where the prior tenant did not turn in the keys. Instead of changing the locks to the apartment, the management team waited for the individual to return the keys and did not make the apartment ready. They called me on July 9th (the day before move in) to inform me that the unit would not be ready for another 2 weeks. The remediation of this issue was to offer to move me into a new unit that would be available by July 15th. I reluctantly agreed, and signed into a new 12 month lease on a first floor unit. I was not informed that the new unit would not come with a microwave, or would be missing the master bedroom ceiling fan, which the unit that I was originally approved for was going to include. Also, my monthly rent is higher for an apartment with less amenities, which is completely unacceptable.I moved in on July 15th and started completing the Move-in checklist for damage, then I noticed that the A/C was leaking and had heavy presence of mold on July 16th near the end of the day. I immediately called the office the same day, and left an emergency voicemail to the maintenance team requesting that they come fix the A/C and assess the mold. I also opened a Maintenance request in the resident portal on July 17th for this issue. The next day I went into the office and informed the leasing agent (Lyn De Los Santos) that there was significant amounts of mold, and showed her a video of the A/C closet, as proof of this issue. She asked me to forward her pictures of the mold, and she would send maintenance to my unit ASAP. No one from maintenance ever showed up to my unit, so on Friday (July 19th) I went into the office and met the new temporary property manager at the time, Julia, who I spoke with around 5pm. When I talked to Julia about all of the issues that I had experienced, she promised me that my issue was on the list of emergency maintenance request and that the maintenance team was not allowed to leave on Friday until the issue had been resolved. No one came out to fix the leaking A/C, or to look at the mold. It took almost 2 weeks to fix the mold issue, and the remedy was to spray bleach on the affected area and then paint over it.In all of the issues described above, not once have any concessions been offered to me for the leasing teams negligence. I repeated reached out to the (now prior) property management, Knightvest Apartment Management, at their corporate phone number and email alias requesting a call/email back. I have never even received the courtesy of a phone call to apologize for all of the hassle that I went through. The property was recently taken over by a new investment group known as Shippy Property Management. I highly doubt they will so much as respond to this review with a lackluster apology. Or simply blow this review off due to the fault of the prior management team.In short, do yourself a favor and move anywhere else. The only redeeming quality that earns 2 stars on this review is the cost of rent. Avoid this property at all cost if you value what you pay for.

Do not move here! These apartments are poorly managed and residential concerns are completely ignored. The staff does not communicate emergency repair information. Residents are just expected to pay rent and not ask questions. The front gate has supposedly been waiting on parts since February 2018. Water gets randomly turned off. They wont answer phone. Just put a sign on office door and apologize. Claim the maintenance men hand delivered signs. And appoligize again.This organization is terribly run. I will be filing a formal complaint with the BBB, HUD, city of san Antonio and any online forum available. I would not wish any other person to have to deal with this. We pay over $1200. For a two bedroom but cant get running water or work orders completed. Please look at your other options before selecting this disaster of an apartment complex.

Im moving from a house to down size. Just looked at an upgraded 2 bedroom yesterday, I didnt know an apartment would look that nice. Its one of the nicer interiors in the neighborhood.

Excellent experience love the staff, my move in was an enlightening experience, Krystal and Jade have amazing customer service and staff is kind.. Property is beautiful... I love living here .

The new management has come a long way at this place. Renovations, community parties, etc. I used to be upset living here, but now it has started to feel like a community and really bringing the place together. Only complaint is the parking, but there’s not much we can do about that.The staff is wonderful and genuinely cares about residents and gets to know people!

Staff is always helpful when needed, maintenance takes care of work orders immediately and my apartment is so spacious! I also enjoy that the staff frequently does complex events/BBQs for the residents, great way to network with your neighbors!

Maintenance is alarmingly slow and deceptive here. I have had multiple tickets closed without anyone having stepped foot in my apartment to actually look at the problems. I work from home and know if anyone has come for a work order. Currently I’ve had an order for a water leak above my shower for two weeks, and there’s been nothing done. My ceiling is crumbling and there are large pieces that have fallen off the ceiling. I’m afraid to shower for fear of the ceiling collapsing on me. Maintenance has done nothing and management has ignored all my requests for follow up. I do not recommend this complex if you expect any type of timely response about issues.

While the complex is beautiful, ultimately I ended up deeply regretting signing a 15 month lease here. When we first moved in our a.c. was broken and it took over 2 months for them to finally replace it. And when they did they actually messed up, causing it to break and need new parts less than 6 months later.We had frequent water leaks that they never properly cleaned up after, resulting in mold that I ended up having to try and scrub myself after it made me sick.Once, after having to pester then for months to repair the damage on our bathroom ceiling they tracked white paint throughout the apartment and on our belongings.We actually had a copperhead snake push open the grate under the a.c. unit and enter our apartment and the office staff say I was lying about seeing that and that it must have entered through the front door. We actually ended up having police officers come out, who confirmed it was in fact a copperhead snake. And by the way the view of what was inside that grate was absolutely disgusting.Their construction crews often blocked the entrance to our apartment and left dangerous materials laying around.Luckily for me I took photos of it all.I was originally so excited about moving in here, and now I couldnt be more grateful not to live there anymore.

I recently moved in and I must say Im beyond satisfied with the experience. Crystal and Jade made my transistion easy and quick. Love my new apartment thanks for everything..

Prestigious experience in this condominium, are high rental prices so that they do not respond to the problems of maintenance of the apartments, in my apartment we have serious problems with air conditioning and it is never solved at all, we were for more than 4 weeks suffering with high temperatures due to malfunction and tried to fix it regularly, but not quite well, we also got 2 billes highs of currents and managers were not interested in helping solve the problem, the answer was that it rises in summer and it is not so We have relatives in other apartments and differences is considerably higher, I do not recommend them look good apartments but the operation and quality of air conditioners are heavy, in addition to kitchen dishwashers, They must have an adequate response to maintenance problems, do not try to deceive people, that harms the health and also the family economy, t ener pay high bill for an energy consumption NOT real and pesimas quality of operations Air conditioners.

I have been living here before they switched to Indigo.The management was cool with me, but they banned my girl from the property over some stupid mess. Other than that, they are OK. Got loud Ghetto neighbors arguing all loud every other day. But i understand, its ok

While the units are large, there are significant issues that are not addressed:• The lack of parking is a severe issue. If residents arrive after 6 pm, chances are there wont be spots available to park near their building. When I contact the office, they simply said theyre working on it, its been 2 years with no solution.• The present intake of new residents are people who do not respect their surroundings, they often litter, are extremely loud, and do drugs outside in front of everyones doors so that the smelly byproduct enters everyones unit. In other words, theyre ghetto and do not understand that living in an apartment is different from living in a house. We were told residents are on a 3 strikes and then evicted, however, Ive had issues with the same neighbor for 2 years and the office has not complied to reprimand their annoying and often illegal behavior.• My particular building has a slope and landscaping that does not allow for a drain for when it rains. So, the bottom of the stairs floods and I am forced to walk in ankle high water, ruining shoes and disgusting me. When I contacted the office they simply told me to email corporate and nothing has been resolved.• I will emphasis the littering, once again, because its overwhelming. The welcoming committee person, who is a resident also, once told me to pick up after others as an attempt to better the community. I dont think that should be the appropriate response or representation of the complex. Its disgusting and dirty apartment complex, please do something.• There are exposed nails in the apartment and patio that after nailed in, they come up after a few weeks, the finishes, such as sinks, cabinets, doors, door knobs, fireplace and toilet paper holders are cheaply made and installed.• The trash dumpsters are inconveniently placed for buildings before the gate and to the left of the office. The office said they were working on getting another dumpster situated nearby, however, its been 2 years of no solution.• Mail that is delivered by Amazon or FedEx is often lost and then mysteriously found after repeat visits to the office. The office ladies either misplace packages and then are unable to locate them, or they simply do not care. I have to inconveniently have anything sent else where due to their incompetence.• I had an issue with wasps and the office sent me an emails confirming that the issue was taken care if when, in actuality, it was not taken care of. I had to call to remind them to please come by and fumigate, they then gave me a date and time they would resolve the wasp nest. However, no one came to resolve that issue until a week later. So we had to deal with wasps for a week after a severe miscommunication from the office.• The gym is a joke. About half the equipment is either broken or missingOverall, a rude and inefficient staff makes the experience a negative one. I had higher hopes for this complex.

I have lived at Indigo Apts for 2 years. The staff is friendly and helpful. Repairs are done quickly and professionally. I love that they always have special events for the children and all residents. The apt. complex is kept clean and safe. I have seen cars being towed late at night for parking in a handicap zone. That is not the fault of the apt. Your car will be towed anywhere in San Antonio if you park on a fire zone or handicap parking. I have lived in many apts throughout San Antonio, this apt. complex is by far the best. It runs smoothly because the staff does a great job in making sure our needs are taken care of. Thanks Jessica and Andrea for making my living experience here at Ingo Apartments a pleasant one.

These apartment sucked when I moved in and they suck now. I honestly thought management was getting way better but I guess not. I called on my broken handle for my sliding back door a week ago and apparently a work order has been put it but no one has came. Its very frustrating to get open and close my screen door without a damn handle to use. Also my AC has been out 3 days, I called yesterday to have someone come fix it and no one has came to fix it. It is 85 degrees outside and which isnt that hot if you have a working AC. I have had an issue with my water since I moved in and all the apartments say is theres nothing that can be done about it! I had a maintenance come nail in the boards to my window sill since they came off and it took them like 2 weeks, they hammered the nails in then the 3rd one wouldnt go in so they said they would come in the next day with the drill and never came back and this is 1 1/2 later and the nail is still sticking out. If youre looking to move in here, please dont. The reviews you read arent lying! The good ones are honestly probably from management themselves. Runaway and save yourself from this horrific place youre suppose to call a home! Will NOT be renewing here because they suck. If this was the only place on earth to live Id still choose to live on the streets because thats how bad these apartments suck!

I had the pleasure of moving into Indigo this past Holiday season. I was going through a difficult time personally and Crystal was so sweet and really turned my stressful move into a positive and enjoyable experience. The approval process was simple and quick, no deposit helped make this happen for me and the maintenance team is awesome and professional. The area is nice and quaint and I feel very safe. My only complaint is not the staff but residents who do not pick up after their dogs and leave feces especially in the back grounds where my building is. Also, the complex could use another dumpster. People cant seem to get trash in the dumpster or dump furniture around the dumpster which never ends up getting picked up. That is the only eye sore on the property but the maintenance team is pretty diligent in picking up where they can.

This place is great value!I have lived here for a little more than a year and I am upgrading my apartment now. Jessica was a tremendous help getting the upgrade application done last minute and asap!Like most apartment complexes, its not without its flaws. That being said, the recent renovations and re-roofing have done a lot to improve the quality of life. Its good to see they are spending money on actual renovations instead of just slapping some new paint on things. Its in a great spot and the apartments are HUGE for the price. I would recommend this place to anyone who wants have enough room to move around at home without breaking the bank!

I completely regret moving here, if youre looking for apartments, dont rent here! I went to pick up my keys on move in day, and the manager had no idea who I was. He informed me that my apartment was not ready to move in to. We went to check out the apartment together and absolutely nothing had been done since the first day I was showed the apartment. The carpets were still dirty, vinyl had not been replaced, it was a mess. That should have been a warning sign for me NOT to move in, but I had already signed the lease. The communication with office staff is horrible. I called to ask when the dryers in the laundry mat would be fixed, they lied and said they had people coming out to fix it that day.. Two weeks later the dryers were still broken. Now, only one washer and dryer works in the laundry mat, and they have not even attempted to fix it. These people really do not care about their residents, and it is so evident in everything that they do. Any time you ask them about anything, they will LIE just to get your off the phone or out of the office. They hardly ever answer the phone. They state the are doing millions of dollars of renovations, well you can hardly tell. After replacing the windows, I still have no windowsills, or frames around my windows.. I could go on and on, but hopefully this review will stop anyone from moving into this horrible complex.

I am not one to normally write reviews but this place is terrible. Every review that makes the claim that management/office staff never returns and/or answers calls is absolutely true. I have had a leaky ceiling at least 3 times in the past 6 months. Each time has taken the staff over 2 weeks to address and fix, if thats what they call it as it is yet again raining in my bathroom and kitchen. Window replacements were done and the crew did a terrible job and had paint and dust everywhere I had to call and complain numerous times to have them remove the paint off of my furniture!I know the price maybe a seller to some people but I promise there are much better apartments for the money that will actually care about living conditions more than this management company.

This place is rough!! It was bad back when I lived there. Never has been any parking and never will be. Had to move because I had a new baby and there was a shooting right near my apartment. Apparently a drug deal gone bad. My upstairs neighbor was mugged right in front of my door in broad daylight!

Maintenence is really good about getting orders done in my apt. The office staff is also very nice. I wold recommend this place to anyone :)

Do not live here. Front office doesnt respond to maintenance requests in a timely manner. Neighbors are loud, and theres always people hanging out in the parking lots late at night. Kitchen is very outdated. Much more affordable places that are more comfortable.

One star, when I moved here back in May of 2014 I was pretty excited to be in a new apartment at a complex that seem to care. They quickly proved me wrong. These apartments are very money hungry and charge where ever they can. They recently changed their parking (in the just very end of my lease) so you can only have one vehicle per lease holder which makes it very difficult. They take forever to fix things like my light sockets that are still broken since I moved in. When i first moved in i was unable to do a pre look because I was moving from a new city and they assured me the apartment would be ready. When I moved in, the apartment was not cleaned properly. The floors were crusty from something and there were colored pencil markings over the blinds. I could tell children lived here before me. They might charge me even though I wrote it all down. Avoid this place at all cost. Horrible management who talks bad about people when she thinks no one is around.

Worst apartment management ever. I don’t ever write reviews but honestly I wouldn’t want you to go through what I’m going through. Management takes forever to handle Mainetance repairs. I can email them, call them, and even submit a request and nothing ever gets done. They always give you the run around! The girls in the front office are always on their phones or not even paying attention to you as a tenant. The parking is terrible! People make their own parking. My car has dings and scratches and there is no point in telling them they never do anything about it. Everytime I go and throw the trash away the containers are always over flowing and you literally have to put your trash on the street close to the containers. So sad. They say they have a “gym” but honestly they don’t have any equipment that ever works except the treadmill. Watch where you step, there is dog poop everywhere. No one picks up after themselves. Just FYI nothing ever gets taken care of but I will assure you they will demand their rent money or else you will be harassed about rent. Please avoid yourself a head ache! I can’t wait until my lease is up to move out! :(

As someone whos job is establishing relationships within business to business and handling customer service issues on a daily basis this business is absolutely terrible. I hate to leave one star as I am someone who never complains and am all about providing feedback to the source; but I am positive if this has happened to me its happened before and will happen again and if I can save anyone time and money I am willing to do that. Do not move here. Absolutely the worse experience of my life and has affected me since. Prior to moving here I lived in an older apartment complex (Fountain Head Apartments) so I am used to having an older apartment and actually prefer it as long as the property is well kept and the staff provides wonderful service. I moved into this apartment on 4/7/17. The day prior to my move in I was contacted by an agent and told that my apartment was not ready, a few minor things were not done but that I could still move in. I arrived with my movers the following day to find an old stove and dish washer in front of my front door as well as someone from maintenance still painting who told me that they were working on my apartment until midnight the night before. It smelled of strong paint fumes, there was paint all over my cabinets and floors and on top of that impossible to breathe without the windows open. My movers start to move my things in only to find numerous nuts and bolts in the carpet throughout the apartment, old boxes from the previous tenant in the storage unit and a patio that looked as if it would fall to pieces at any minute. Completely unlivable space and I cant believe theyd allow a tenant to move in here. On top of that there were pests throughout the apartment and about 10 roaches that crawled out of a light fixture in the kitchen and poop all over the bottom of my toilet seat. I had to find a new apartment because they would not honor the price of my rent to move me into a new unit after this was a terrible error that they made after the leasing agent who assisted me went on vacation. After I moved out I was NOT ONCE contacted to follow-up or notified of any dates that Id receive my refund check or just as a courtesy to follow-up. It took sending their office 2 emails and then contacting their corporate location in Dallas for the office manager to even call me back. When I moved into my new apartment I still had roaches that had crawled into multiple boxes from that disgusting apartment, terrible, terrible terrible! Again, if I can save anyone a headache from having to deal with poor customer service, I am willing to do that. Customer service is the most essential element when running and maintaining any kind of business, especially peoples living situations.

Only came to take a look.. management was HORRIBLE! their was a group of thugs standing at the entrance of the complex... No thanks

Tenants are too lazy to pick up the dumpster lid to throw their trash, so the dumpsters are always surrounded of trash. Can request for maintenance to come out and they never do. Took 3 months to get water heater fixed. Pools are always dirty! They don’t even keep up with the pool behind the leasing office.

Do not waste your time or money i have been here 2 yrs. my A/C has went out twice.my dishower hasnt worked properly since i moved in.a month ago my upstairs neighbor water heater went out flooding my balcony.eventually it got so wet after two weeks the roof and siding came down it has been a month No one had been to my apt to fix anything.;last week the office called and said someone would be out friday.i took off all day to sit in my apt no one ever showed up .only to have the office send a email. to friday at 5 oclock exactly saying the work order was completed. i guess they were too lazy to come to the apt. and see no one had been there. they just send email without knowing whether the work is done .how stupid of them to send an email . not thinkn someone was home all day and no one even showed up. so the office staff says .its the contractors fault they told me they did it.why would you just take the the word of someone..IF the was a contractor at all i dont believe it..This apt is very poor in management.

Theyll never fix your a/c system if you have problems with it. Ive been trying to get it fix for months now. Dont come here!!!

This place is absolutely horrible I am counting the days until my lease is up since I moved in. I have been without water for 5 months because the water would get extremely hot and cold randomly and after constant complaining it was fixed now my AC is not working and its been a week. They cant ever return a phone call and 90% of the time will never answer the phone. Also my mail box was vandalized so I have to go OUT OF MY WAY to pick up MY mail SOMEWHERE ELSE its been like this for a month now, this was supposed to be a closed community and they keep the mail boxes outside where everyone can vandalize and access them the gate is also always open .My apartment is extremely hot in this summer heat. If you have no care for good quality staff, working water and AC, and protection of personal property and important information then this is the place for you

This place is beyond horrible!!!! They never seem to have their facts straight!!! No matter what the staff changes every 2-3 months and not counting how many times the ownership has changed. They always seem to lose notes or not pass on information to other employees. The maintenance crew ALWAYS seems to forget you and your repairs needed. My apartment was actually illegally wired!!! Took them 2 months to fix it properly. I actually hired an outside electric company to determine the real problem and it took two weeks for the apartments crew to admit the other crew was right. Beyond a nightmare...But the worst part is the management. The office here is never in order or organized. What I mean is that they will tell you one thing that they get from their computers and then tell you something different a week or two later stating it wasnt entered correctly and you have to pay for their mistake. It has happened with me more than a few times here. I completely regret living here. Its been much more of a hassle than its been worth. RUN AWAY WHILE YOU CAN. DONT LET THE LOOKS OR SMILES FOOL YOU!!! And just to let you all know Ive never taken the time to write a bad review on anything before until I came upon this place. Its never been worth it till now. I wouldnt wish anyone (not even an enemy) to live in this place!!!

Always respectful and happy to help if you have questions. Dog park is big and pool is consistently cleaned in the summer, love these apartments!