user
The Bridge at Heritage Creekside
1550 W Plano Pkwy, Plano, TX 75075, United States
Appearance
The Bridge at Heritage Creekside

Comments
Ed
Review №1

This place has been amazing. The front office has truly been great to work with. They are very attentive and I can honestly say they care. The maintenance guys are always helpful and they go out of their way to fix the problem. James the office manager is always super nice and any time I’ve had questions he is always happy to help. Great community and pretty calm neighbors. Amenities are also probably the best I’ve had. Definitely recommend

Ve
Review №2

Easy to use site!! Aimee and James were great in answering all my questions.

La
Review №3

I can hear almost every bump from upstairs, and my next door neighbors have booming bass they play every night (11pm on) that travels through two walls into my room so I hear it loud and clear even with white noise. I signed this lease because I was promised a quiet environment several times. It was the most important thing to me as I am extremely sensitive to noise. Quiet Hours seem to not exist at all, and there seems to not be a fix for the noise since I’m not in the first building. I’ve sent roughly 7 noise complaints since I’ve been here and things only get better for maybe a few days if I’m lucky. I’m pretty much at the end of my rope when it comes to solutions. People with normal working hours or a general fondness of a good sleep schedule beware!

Da
Review №4

Ive been here for a month and am very happy. My wing is very quiet, neighbors are very courteous, the grounds are very well kept, and the staff are friendly and professional. I do wish other people cleaned up after their pets better, but thats the only negative so far!

Ni
Review №5

Everyone is so nice of this property three open here for over a year and I’ve had no issues. As soon as I put in any request and get it done right away. I wouldn’t want to live anywhere else. The services that are included help so much since I go out of town a lot. They have pet walkers on propertyasite for when I go out of town and I don’t have to worry about my dog.Love the staff. So friendly and professional. They make me feel welcome every day!

Ja
Review №6

Is a great apartment complex in Plano Texas

An
Review №7

Beautiful and luxurious apartment complex! Always very clean and smells great. The gym is also wonderful. It has all the basic necessities and the lounge area is spacious and well equipped. I recommend living here!!

To
Review №8

I have been living here for 2 years and there is no better place I would live and I love everyone in the office is great. If you have any issues Aimee is the best person anyone can talk too.

Ka
Review №9

I just moved here 4 months ago and so far this is the best apartment I’ve live in. The staffs are nice and caring, and they are great problem solvers. Especially James, Aimee, and Jennifer. Very happy that I found this place 🥰 definitely recommended!

Je
Review №10

Everyone is friendly, but they insist on playing FOC news 24 hours a day on the lobby tv and it’s too bad they choose such a divisive channel when they have such a diverse population of residents.

de
Review №11

•Stellar maintenance turn around time•I got home last night and it was about 50 something degrees outside & my heater wasn’t working (Which I never have issues here so I knew they would take care of this). I put a work order in at almost midnight and they called FIRST thing in the morning and came to fix it ! They care if their tenants freeze ❄️Rent here they’re awesome. Worth the money.

Di
Review №12

If you are looking for a GREAT luxury apartment complex, The Bridge at Heritage Crossing is it !!! I have been here only a few months, but from the amenities, the neighborhood and the AMAZING staff, there is no comparison !! The team goes above and beyond.... They are the BEST and I appreciate all they have done for me to make me feel at home.

Ta
Review №13

If you want a great place to live in Plano, The Bridge at Heritage Creek is it. I have been living here for almost a year and I love it. I love the floor plan and I love my apartment from the hard wood floors to to stainless steel appliance. The property is always clean and I feel very safe here. The office staff has always been great. We especially the assistant manager Crystal. Oh and I can’t leave out the maintenance crew.

Ba
Review №14

Very nice apartment complex. Free cookies from the leasing centre is a plus as well.

Dh
Review №15

Nice community with 24×7 gym,nice pool and close proximity to the Collin Creek mall

Ke
Review №16

Absolutely LOVE living here .The location is right next to great restaurants such as Flying fish and Rodeo goat and so much more that are walking distance from the apartment! It even gets better, Tomthumb is within a 5 minutes drive.The leasing staff is always ready to help and extremely professional. It is always a pleasure working with them.Definitely the best apartment complex I have ever lived in!

Da
Review №17

Extremely nice apartments. So many nice floor plans to choose from. Love the gym, it has plenty of equipment to use. The pool is also a nice size so plenty of people can have fun.

Al
Review №18

The place is so clean and the stuff members are so professional and nice, I would recommend this place to anyone. Outstanding job

Be
Review №19

The people in the office are rude! I didnt even continue my application because I could hear the 2 ladies talking about me and what I had on. I work overnight and went straight to the complex when I got off so I wouldnt have to drive all the way back across town. But apparently I wasnt dressed like I could afford to live there.

Do
Review №20

Moved in when they were brand new, great place to live. Lots of amenities in the buildings that work all the time. The grounds are well maintained and clean, as is everything else. The Valet Living service offers so much to help out with anything you need, cleaning, trash, laundry, pets and more.The staff here, Amy, Crystal and James, are the best in the business. They know their tenants by name and go out of their way to help. The only time I needed service was on my dryer, and it was fixed the same day.You cant go wrong living here, so much to offer at a great price!

Ch
Review №21

Awesome place to live!!Ive been here about a year and a half, and I couldnt have picked a better property. Maintenance is quick to respond to any problems (which are rare) and everyone in the leasing office is so friendly and respectful.. They make you feel like youre family. I couldnt recommend a better home than here.

As
Review №22

Nice luxury community, very clean comfortable place to stay. Want your own time then its the perfect place.

Su
Review №23

Beautiful layouts, ammenities and property!

Ly
Review №24

Lived here for a year. This was definitely one of the much better places ive lived in. Being a relatively newer apartment complex there are very few issues I cant think of.The management and valet living folks are very helpful and try their best to accommodate your requests.Unlike other communities, I wasnt charged absurd move out cleaning fees or anything like that.I would definitely recommend living here.

Au
Review №25

I came here needing an apartment quickly and the staff here sense my urgency and honest need and they did everything I needed in a quick fashion. They checked on me after I moved in to make sure that I was comfortable and please with my apartment . They got me in something that I now love and call home. Always greet me weird a smiling face and eager to help.

Sh
Review №26

I visit there from time to time and it is a very nice and quiet neighborhood.

Je
Review №27

Moved in September 2017 before the apartments were complete. Could not have asked for a better living experience. Sometimes they provide breakfast in the leasing office, which is really nice. Staff is very nice and personable. Amenities are plentiful. Check them out. Definitely recommended.

Ho
Review №28

These are great apartments in a great area. They are new and everything is clean and without any issues, also the maintenance and office staff are always friendly and quick to respond to such issues. I have loved my time here and will always recommend it to others. lovely place to live...super service and personnel!

Mi
Review №29

Section 8 housing with a premium price. Property is unsafe. Management is unavailable 24 hours a day as they advertise. Many hidden expenses, poor quality construction. Every time it rains your roof will leak. Parking $95 extra a month. If you rent a premium apartment here they’ll treat you like royalty. If not, you’re better off paying 28% interest on a mortgage to buy a house. Steer clear of this danger zone. They threaten even their elderly residents.

Ni
Review №30

These are apartments in a great area. They are new and location is just about as prime as prime can get! Easy access to highways and main streets make commuting the area a breeze.This place is quiet and has lots of facilities, worth the price..

Ji
Review №31

Absolutely love this place. My wife and I lived here for a little over a year. The property is very clean, quiet and the office staff is great to work with. Maintenance was always quick to address anything we needed. Its also in a great location. Right next to Rodeo Goat and a short drive to the DART should you choose to use public transportation. Sadly we had to relocate due to work. Well miss this place.

El
Review №32

We have been at the bridge for about eight months now and do not want to leave. These are apartments are like no where else we have been before there so clean and accessible. The location is perfect right off of George Bush and 75 with everything you need within 5 miles. The best part is the management at the bridge will treat you like family and go above and beyond if any problems arise.Needless to say we don’t plan on leaving anytime soon, and have been happy to call the bridge are home.

Ma
Review №33

This was my first home when I moved to DFW. I’ve watched the community grow and be revitalized. It’s a great place to during all the growth the neighborhood is experiencing.

Je
Review №34

Very expensive, considering all new apartment options and discounts available down the street. Nice amenities but too far away if not in main building.WARNING: Required to pay $67/mth for Valet Living service.However, if you dont own a top of the line Samsung phone or iPhone, you cannot utilize the package delivery service.....but you MUST PAY for it anyway????Your only remedy is to sue for the total amount in small claims court.Continuous roof leaks in first floor hallways due to construction defects and substandard repairs.

Mi
Review №35

Listen... I dont normally leave reviews, but I felt the need to for future residents. I have honestly loved my stay here and am saddened for having to relocate. The amenities are top notch and the kind you find in uptown Dallas areas. Location is just about as prime as prime can get! Easy access to highways and main streets make commuting the area a breeze. The monthly resident events really greatly bring the community together. Maintenance does an outstanding job tending to service calls and request by residents. If you are looking or even thinking about moving here... DO IT!P.S - When youre filling out your application enjoy one of those warm cookies for me :)

Br
Review №36

One of the best apartment tours Ive had to date. The staff were personable, yet professional and very knowledgeable.Deirdre was super helpful, never rushed the apartment tour, and took the time to show us the whole property while answering every question. Its easy to feel as if youre a bother when looking to lease, but this was not the case at The Bridge. I felt welcome from start to finish.Awesome experience and beautiful, well thought-out property!

Co
Review №37

#valetlivinghome is the whole reason I moved here! I love using ALL the things. My dog is obsessed with their pet walkers, I love getting my house cleaned AND I never have to take my own trash out. They are the best!!

Pa
Review №38

I had a wonderful experience. The apartments are very stylish and love the color schemes and all of the amenities. The staff was very nice. I spoke with Amber Stone, and she was very helpful and answered all my questions. She was great! If your looking for apartment I would recommend here and talk to Amber stone.

Ve
Review №39

My friend is living here and he actually recommended this place for us. I am very pleased of the application process and especially thanks to Amber who is so friendly and she always makes me feel welcomed. The whole team is great, whoever answered my calls are professional and very polite. Amber even gave me suggestions based on my situation which makes my application process much easier and faster. I am so glad I will live with so many friendly people around and I am excited to move in soon!

Ma
Review №40

Best Apartment ever. They have lot of good servicesDrop the packages in the apartment insidePick up the trash daily right from the apartment doorApartment cleaning services with very minimal price and its just a click away in the AppValet living App includes dry cleaning pickup and drop off with reduced ratesIf you have a pet, then pet services are also includedAny maintenance will be sorted in a dayLeasing office team members are amazing. They are very cordial,friendly,respectable and lovely people. Any help you ask they dont like to say no. Amy,Amber and Jessica are the best.Club house is the best of all. Swimming pool, Snookers,Gym,Barbecue near club house. Special mention about clubhouse, the interiors are at its bestVery good spaces for parking for visitors alsoVery good floor plansI say must this as must stay apartment in texas

Si
Review №41

This is a beautiful apartment complex. I was passing by it when it caught my eye and I thought I had to check it out. The staff were all professional and wonderful! This complex has beautiful and unique facilities. Olivia was able to find me 2 apartments that were ready for immediate move in (which was very important for me). The units we were shown were beautiful with stainless steel appliances and other gorgeous features. I looked at multiple other places, but the Bridge was the only one that stood out to me and met all my needs. I am so thankful to have been able to sign a lease here!

Ha
Review №42

My current apartment search began and ended with The Bridge. The entire experience more than exceeded my expectations. I initially called and set my appointment with Deirdre. My first impression of her was fabulous on the phone. I was excited to meet in person and tour the complex. Deirdre made my priorities hers. It was very clear she was working all angles of possibilities, while sticking to a comfortable price for our budget. She went out of her way to not only answer my questions, but to lay out all options for us, and was timely in responding to emails. I made a couple visits to the complex, and Deirdre was patient and accommodating. Personally, I work in a similar field, and its refreshing to meet someone who is trustworthy, transparent, personable, and willing to go the extra mile(s) to make sure the customer is comfortable and their needs are being met. We wont be moving in until late July, but we are very excited and looking forward to being residents at The Bridge. I have already spoken highly of not only my experience, but the complex itself to some coworkers. I wouldnt hesitate to send anyone their way! Thank you Deirdre and The Bridge team!!

Ma
Review №43

Everyone I spoke with during my initial research and then application process was extremely pleasant and friendly. The apartments are new (complex built early 2017) and they certainly feel like it. Construction quality didnt appear to be sub-standard, but Ive only looked at 2 models so far. I especially like that the shower heads are up high (not sitting at 5 feet). And while theyre not the absolute cheapest around, most apartments of that standard are right around the same price, and this one seems to go beyond what I saw at other locations as far as quality is concerned. Because of that, I think its an excellent value for what youre paying!

Sa
Review №44

I’ve been living here with my family for a little over 2 years, it’s very quiet and very clean and safe environment. I just would like to share my experience during the Covid-19 because it means a lot to me how responsive and professional this staff has been, especially the manager Christine, I hope that I spelled her name correctly because I want to make sure she gets the credit for being a professional,very patient and very sweet person . Y’all make my family and I feel so safe and so welcomed at all times . I really appreciate youSama Hawileh

Ti
Review №45

My sister and I visited two other apartment communities before we visited The Bridge. We should have just went to The Bridge first! We were immediately greeted, or questions were answered, the information was available. After touring the property we could not leave without applying. Absolutely amazing to look at! Long story short we have signed our lease and we are moving in tomorrow morning!!!

At
Review №46

Ive talked to Deirdre and Claire(assistant manager) and they were both extremely professional and kind. They went above and beyond to ensure I was satisfied and my needs were taken care of. When the decision is made to apply to this complex please be aware of the fact that they will ALL make you feel like family and treat you as nothing less! Thank you so much! I cant wait to move in!

zy
Review №47

This apartment is brand new. The property is very clean and nice. Price is reasonable. The location is very convenient. Deirdre is our tour guide, she is very helpful and friendly.She showed us the whole property and explained everything. We are impressed by the amenities and friendly stuffs. I am looking forward to move in.

Ch
Review №48

These apartments are so new and nice! Does not look like a lot of the other new apartments that seem cheap and rushed to be built. The facilities are even nicer in person, the pictures dont do it justice and the apartments themselves are amazing. The kitchen is my favorite part along with the large walk in shower. Amber is a great leasing agent, so helpful, down to earth and sweet. Made this an easy choice! And the special they had running made all the difference! Cant wait to move in.

St
Review №49

I love living at these apartments. The staff is great and the grounds are well kept. My apartment is beautiful and the neighborhood is quiet. Great location in Plano and right by GeorgeBush and 75 for easy access to the rest of the metroplex.

jo
Review №50

The Bridge at Plano is a wonder property. Amber gave me a tour of the property and you can tell the upkeep is top notch, the grounds were so clean! The property is new and is upscale. Amber was also very helpful on the phone and took the time to stay late to walk me through every question I had, Ive decided to apply!

J
Review №51

I have not rented an apartment in over 20 years and the experience with all the staff as been awesome. Amber and Natalie have been awesome with my transition and this property is new and it is beautiful. It is centrally located so access to major highways and social activities are just minutes away. I am excited about moving here and getting settled in to my new home!

As
Review №52

I am excited to move into this apartment complex after relocating to Plano. Lauren took the time to show me all options and provided me with the best apartment unit available at the time. The leasing process went incredibly slowly. The property has beautiful amenities, great location near major highways, and still extremely quiet surrounded by plenty of trees and land. I am so impressed with my entire experience so far.

Ca
Review №53

I LOVE living here!!!! I been here since March and the office staff is wonderful. The apartments are worth the money for the area and the amenities. The monthly resident gatherings are fun and appreciated. Keep up the great work!!! #1311

De
Review №54

The staff was friendly and didnt hesitate to show me a model when I walked in without a appointment. The 1 bedroom is beautiful!

Li
Review №55

I sincerely appreciate the kindness Deirdre and Olivia showed to me while I toured the apartments at The Bridge. They answered all my questions and were extremely down to earth and real. Olivia even stood by without complaint while I showed the apartment to my sister via Facetime. They made me feel at home and comfortable enough to want to live in the complex. Thank you Deirdre and Olivia. You girls rock!!

Va
Review №56

Amber was the greatest! She was very helpful, and explained everything. The bedrooms are absolutely beautiful, and the layout is fantastic. The staff is very friendly and make you feel very comfortable! Ive tour so many apartments recently and so far this has been the best experience!

CH
Review №57

I just moved in a few days ago and the apartment is beautiful! I must say, I love my new home from the kitchen, to the floors and the large bathroom! The office staff are all amazing and the amenities they offer here are super cool. I also saw that we have a pet wash station, how cool is that?!! Im excited to explore my new community, once I get settled in, thank you Deirdra and Cassie for all your help getting me settled in to my new home!

TJ
Review №58

Friendly management and well kept complex. Anytime Ive had a problem such as a Noisy Neighbor or a maintenance issue it has been addressed quickly and effectively. Ive been here about a year-and-a-half now.

Ad
Review №59

Great place to live! Highly recommend. Friendly staff!

ac
Review №60

My wife’s friend at Smart City Apartment Locators told her about this place and I’m so glad he did! We checked it out and spoke to the helpful leasing agents, and signed our lease the same day. We had a few other options that we were comparing but this was definitely far from the competition. The community is beautiful, has a lot of facilities, and looks very well maintained. We’re very excited to move in in a few weeks and call this our new home!!

Al
Review №61

The whole process has been very pleasant. The staff is wonderful. Very nice and helpful. Amber helped me find an apartment after the first one got leased by someone else and Cody helped with the application approval. Everything went very well!

Ga
Review №62

Still 2 years later and Im as satisfied as I have been since the day I moved in. I have nothing but good things to say about the Bridge at Heritage Creekside from the lemon-y clean elevators to the well stocked doggy defocation pickup stations peppered through the complex for convenience. First place Ive lived where they throw community events for the tenants. The grounds are always maintained and the maintenance/staff have always made me feel like a priority.Highly recommend this place if youre looking for affordable, nice, and quiet living.

Je
Review №63

I absolutely love this beautiful apartment complex!! Amber the leasing agent was very nice and friendly when I went in to look at the homes. She made me feel like they really cared about my needs especially since I have children! The complex is very clean and nice even with construction going on!

Da
Review №64

Beautiful property and a great experience as a prospective resident at this particular place. Amber did a fantastic job showing me around the property and was very willing to go the extra mile to help address any questions that I had. Very professional and attentive. Great staff overall.

Ja
Review №65

The facilities here are truly unique and beautifully made. I have been working with Deirdre and she has been extremely helpful! I have checked a lot of places and The Bridge is offering much more for the same cost. Excited to move in since Im new to the area and it seems like a perfect fit.

La
Review №66

Visited this place twice and both visits were priceless!!!! First time I met with Amber. Shes very professional and friendly. I continued my search later that week only to conclude on visiting here one more time. This time I met with Deirdre; same personality. When I tell you both ladies made me feel at home and never rush me to get out of their hair. They assured all of my questions were answered and made sure I had zero concerns before leaving. This is the type of customer service you should receive but its not always given at other complexes. Thank you ladies for your time, patience, and wonderful service!!!!

Ka
Review №67

Valet Living is so awesome to have at The Bridge Heritage Creekside. They are all so helpful and friendly!!

Xi
Review №68

Very convenient location! Deirdre as our tour guide is very friendly, patient and helpful. I was impressed by the well designed floor plan and luxury amenities, especially look forward to use the mobile app to open the door. They got FREE coffee and tea for residents. I would highly recommend the Bridge at Heritage Creekside!

Ja
Review №69

I recently accepted a job transfer to the Dallas area. I reached out to the Bridge Plano at Heritage Creekside and spoke with Amber Stone. Amber walked me through the process and handled everything professionally and promptly from start to finish. This is awesome considering Im not even in Plano yet. I would highly recommend The Bridge to any of my friends & family. If you are looking for a new Apartment Home then give Amber a call! You wont regret it.

fz
Review №70

This is by far the best complex I visited in my apartment search. Location is super convenient and its brand new. We are really impressed by the amenities here, especially the safety features. And the management team here is also great, Lauren is very helpful and patient throughout the process. We are really looking forward to live here.

Je
Review №71

The complex is very nice and met all my criteria. Working with Amber was a joy. She was extremely helpful and patient. She even helped me measure the rooms so I can plan my furniture layout before moving in. Cant wait to move in.

Je
Review №72

Great tour by Olivia. The buildings are brand new and the amenities look great. The finishes inside the apartments look great, you wont go wrong whichever color scheme you choose. Looking forward to seeing how this master-planned community develops.

Li
Review №73

We were very impressed with the apartments and management. They were patient with all of our questions and helped us throughout the process. The apartments are well constructed and spacious. We love the design style and the great amenities!

H
Review №74

Amber has been very helpful and answered all our questions. Its been a more than pleasant experience and she provided us specific information and cost breakdown of what we need. I highly recommend her.

Ka
Review №75

After having been searching for an apartment for months, the minute my boyfriend and I walked we knew this one could be the one for us. Deirdre has been nothing but amazing throughout this process and we thank her for finding us the perfect place. The staff is amazing and the apartment complex is spectacular.

De
Review №76

The apartment complex is very clean, well kept, and aesthetically pleasing. There are many different floor plans to choose from so picking one out that fits your needs is easy and convenient. The location is also very convenient for its very close to George Bush but not in a heavily busy area so traffic and noise pollution isnt an issue.

Ma
Review №77

Great apartment and location is wonderful! Cody was amazing and super sweet! The staff here is nothing short of awesome! I cant wait to move in!

Ch
Review №78

I worked with Natalie and she was wonderful!!! The apartments and the area are so beautiful and modern- exactly what I was looking for! The process was quick and easy and I knew this was the place for me! I highly recommend this property to anyone searching for affordable upscale living :)

Xa
Review №79

Had a blast on the tour thanks to amber. Will be moving into the apartment complex early August. Once again thank you so much for such an awesome experience xD. Awesome Gym, lounge, pool, etc. Such a beautiful place everyone should def do a drive by and check this place out. Might be what youve been looking for all along!!!!

Mi
Review №80

Clean and beautiful community to live in. Facilities like gym, swimming pool, lounges etc., are well maintained. Most of all, the management is great and keep their word. Would recommend to anyone trying to find an apartment in the Plano area.

Mi
Review №81

I found the Bridge through Melissa Roark @ Apartment Express. Ive had a great experience so far. I am in the process of relocating for work so everything has to be done electronically before I get there. I was shown several potential residences and decided on this one! Once I did, Melissa introduced me to Amber and I was able to fill out a very simple application! I am hopeful the Bridge will be my new home! Thank you!

Je
Review №82

The staff was wonderful, professional, and the place beautiful. The amenities are what I was looking for (WOW). This is the place where I want to live. The Staff shows warmth, and lots of smiles, they make people feel like they are wanted. This is a great place and I will recommend it to everyone!!!

CF
Review №83

I met with Leasing Agent Amber Stone to see a 2 bedroom and although I ended up not getting it, she was absolutely wonderful. She applied great customer service. Once I get my funds in order I would love to move there.

Be
Review №84

I love this complex and cannot say enough wonderful things about the place and the people. The staff is so friendly and accommodating. Very nice apartment and amenities. I plan on staying a while!

Sa
Review №85

I will be moving from South Texas to Dallas for a new job and needed to find an apartment that fit my budget. I visited Dallas for a few days and The Bridge was the first apartment I saw the first day. Although I knew I had more communities to see during my week, those other apartments had large shoes to fill.The gym, pool and clubhouse areas are great amenoties to have.I was very fortunate to have Amber assist me and give me a tour. She was courteous, super friendly and very knowledgeable about the units that were going to be available for the dates I needed. She made me very comfortable and I was able to ask all the questions that I had. I really hope that I can call The Bridge at Heritage Creek home one day.

Ja
Review №86

I was in Dallas for the Holidays and will be moving to this area in April.I started looking on line at possible cities and places to live and came across The Bridge at Heritage Creekside. I decided to go and take a look at the property on my way to the airport as it was only 10 minutes away from the hotel where I was staying. I walked into the leasing office and met Amber who is one of the leasing agents. It was a very cold day but Amber who was very pleasant and personable as well as knowledgeable braved the cold and showed me a number of different options that were available. The homes were absolutely beautiful and I immediately fell in love with the décor. Amber as well as the entire team made the approval process effortless and keep me informed every step of the way. Cant wait to move in to my new home! Also love the property amenities.

Re
Review №87

My Realtor referred me to this property and I am excited about the encounter i had with the staff. They were friendly, professional and very efficient. The property is every thing i am looking for in a new home. Dedira took the time to explain the properties amenities and future amenities to come! I enjoyed my experience there and i did not feel like i was at a used car lot.

mi
Review №88

Happy to make the Bridge at Heritage Creekside my future home. Olivia and the administrative staff were very helpful and professional when helping me make what can be a difficult decision. This property is in a great location and definitely looking forward to living here.

Ke
Review №89

My experience was wonderful! Very beautiful brand new property. The staff is very nice and tentative as well. Great location and I got everything I wanted in my newly leased apartment. Thanks The Bridge!!!!!

Ra
Review №90

I recently started working with an apartment location agency to help me find a new apartment. The Bridge at Heritage Creekside was first on the list for me to visit, and I couldn’t have been happier with my experience! I met with Olivia who gave me a thorough tour of the amenities at the complex and through the model unit, which had gorgeous features and was very spacious. My second time visiting was to take measurements, and the staff was very accommodating and let me take my time going through making sure I got everything I needed. During both visits, I was met with exceptional service, and the girls at the office made sure that all of my questions were answered. I visited a couple other complexes in the area, but nothing compared to The Bridge. I would definitely recommend anyone visiting The Bridge if they are looking for a new apartment. I’m looking forward to calling The Bridge at Heritage Creekside home!

Sa
Review №91

My experience with The Bridge was nothing less than amazing! I worked with Natalie and she went above and beyond to help me. The entire complex is beautiful and the amenities are overwhelming. Theres so much to love about this apartment complex!

Ay
Review №92

Met with Lauren and she was extremely helpful and professional. My fiance and I loved the vibe of the apartments and all the great amenities provided. We cant wait to live here!

Ch
Review №93

Staff was incredibly helpful and nice. The apartments are brand new and look great, and are located very close to several restaurants and businesses. The lounge and gym have very nice amenities. Looking forward to moving in soon!

se
Review №94

This place is beautiful and its brand new, staff is wonderful and professional. Deirdre is the leasing consultant that was helping us. Shes so helpful and answered all our question, the whole process was a breeze.

Jj
Review №95

Very positive experience, Amber was very knowledgeable and professional. The apartments were absolutely beautiful and stunning. I really enjoyed my experience here and am looking forward to moving here soon.

Sa
Review №96

I visited The Bridge today and had a lovely experience. Meet with Amber and she showed my son and I around. Son loved the pool! And I loved the interiors, and the workout facility.Good service, & clean property!!

Ca
Review №97

I am a current resident and if I could rate them less than 1 star I would.The Bridge at Heritage Creekside are some crooks. Luring you in with courtesy and as soon as you become a resident they want to surprise you with fee’s that they refuse to remove or reduce as they stated they would. You are not a valued resident. They only see you as income. There is a way for you to have business but at the same time make the resident feel valued, cared for, comfortable and a priority but they absolutely drop the ball when it comes to them making sure you are ok. Most of the staff are nonchalant and ready to pass the buck. Ive encountered problem after problem since I moved here and my issues will definitely be addressed. I am not one to be pushed into a corner and this property has not yet heard the end of my high dissatisfaction with the staff and the apartment. The apartments have no luxury, and are poorly maintenanced. I have requests that I have asked be completed multiple times that are still unattended to. The apartments are paper thin. I hear every car that passes by day and night. Valet living is an excuse to charge you another huge monthly fee. The cleaning service is laughable. No enforced parking, guests are free to block you in your garage with no repercussion. Management is not management, the regional is the invisible boss that does not care and is not properly involved.The worst apartment community I have EVER encountered.I resent moving here 100%!

ji
Review №98

Quiet and beautiful apartments with friendly staff. When I get issues, they are always responsive and resolve them very well.

As
Review №99

These apartments were beautiful! When I visited for a tour, the staff were very friendly and helpful. My favorite parts were the gym and the kitchen! The kitchen is so spacious, and theres so many cabinets!

Ho
Review №100

The Bridge at Heritage Creek ApartmentNice looking outside and in, There is a great community area with state of art workout stations including a punching station. The apartments have paid attention to details in flooring, appliances and choice of colors. Optional is choice to rent washer/dryer. Thanks Cody for a great tour and making the tour great,

Information
59 Photos
100 Comments
4.6 Rating
  • Address:1550 W Plano Pkwy, Plano, TX 75075, United States
  • Site:https://thebridgeplano.com/
  • Phone:+1 214-501-3035
Categories
  • Apartment rental agency
Working hours
  • Monday:9am–4:30pm
  • Tuesday:10am–4:30pm
  • Wednesday:Closed
  • Thursday:10am–6:30pm
  • Friday:10am–6:30pm
  • Saturday:10am–6:30pm
  • Sunday:10am–6:30pm
Similar organizations