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Queen Nail & Spa
4237 W Bell Rd, Phoenix, AZ 85053, United States
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Queen Nail & Spa

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sc
Review №1

Im usually scared to get male technicians but this guy was really nice and made sure he was giving me what i wanted, thank you :)

He
Review №2

They’re all so nice there. Highly recommend this amazing place.

al
Review №3

The pedicure me and my wife got was very relaxing and came out nice and clean. We were happy for our first time here that being said we will without a doubt be back here monthly.

Mo
Review №4

I absolutely loved it. They look so good. I previously sprained my finger before coming and it was really swollen and bruised. I told the girl doing my nails, and she was very gentle with it. For sure will be back.

Vi
Review №5

Got me in no wait with no appt. Super friendly, well priced, even gave me a lil 1st timer gift. Ill be back.

Ar
Review №6

They always do a great job with my pedicure and nails. The only downside is that they get busy and keep taking on clients even though they have all techs busy so sometimes they make you wait extra.

Sa
Review №7

Great place super fast great conversation family oriented. Did a great job!!!

Al
Review №8

Ken does a great job very friendly.

Lo
Review №9

This used to be a favorite of mine for pedis because its close to home and you can usually get seen right away if walk in. I dont know if theyve changed ownership or what but the quality is just not there anymore. I used to be able to get beautiful freehand art (like flowers etc) done on my pedis but this request seems kind of foreign to them now. I asked for just a glitter line on my pedi this visit and it looked like a preschooler did it. There was messiness left all around on the cuticles. No clean up was offered. Really disappointed.

sh
Review №10

So far Im loving this nail salon. Havent had any issues with lifting or broken nails 😁

Al
Review №11

First time coming here.Made an appointment took a lot longer than expected but everyone was nice and my nails look good 😁

Va
Review №12

Very reasonable prices. Discount given for paying cash, although credit/debit cards are accepted. Technicians are pleasant and accommodating. Huge selection of nail colors to choose from. Dont forget to fill out weekly lottery ticket. Ive won twice!

De
Review №13

Jenny has been my nail tech from day one. I switched over to them almost a year now. I am very happy with my nails. They also do my daughters nails which now she does the dip. Her nails are stronger than ever. They know us by name and are always in good spirits even during these times. Thank you for making us feel welcomed.

An
Review №14

I have gone here a few times now so I feel my review is fair now after giving this place several chances. Firstly, you make an appointment and 2/5 times you will still have to wait well over your scheduled time because they over book and/or take walk ins during or right before your appointment. The females working are not the friendliest the man is always nice and will talk the women not so much. The place is always clean I will give them that, it is important. The most important in my opinion is the quality of service and talent level, both are below average compared to their competitors just a few minutes down the road each way. They RUSH through your nails in and out is the goal and sometimes even when they have no one else after you they will still rush. They aren’t the most talented when it comes to design and technique. There’s 3 main nail techs the husband and wife and Nancy. Nancy is the most talented of them but still I go to a salon down the road where her talent still doesn’t compare. The wife is ok she can do some things but they’re pretty basic/older styles and she’s extremely sloppy leaving uneven crooked nails every time or getting a color that was only supposed to be on one nail sloppily mixed into the nail next to it etc where as Nancy can do the shaping and nails themselves just fine. The husband lastly is only very very minimal beginner nails. 2 out of the times I’ve gone in a customer was not happy and wanted a refund as I sat getting my nails done. I’m done giving this business chances unfortunately and throwing my money away. I feel like they don’t love or even like what they do and put little effort into it.

Ch
Review №15

I called and they answered said hello and immediately hung up on me three times. Then a man answered and sounded rude as hell. MY NAILS CAME OUT WITH LINT UNDER THE POLISH AND I GOT A FRENCH TIP SO YOU CAN SEE IT. AND SHE GOT SUPER GLUE ALL OVER MY FINGERS BRUH WTFFF

Ti
Review №16

This place is Amazing! Went there and got pampered with me and my bridesmaids for my bridal party!

co
Review №17

I liked this place at one point but now i will never go back. They are disrespectful & sloppy. Communication is bad with scheduling but they will treat you like its all your fault.I was treated unfairly and Im actually hurt by them.Youre better off paying a higher price to someone who cares and actually likes what they do.

Je
Review №18

Nancy is the best with design and nails. She doesnt cut me at all. She is the only one that I let do my nails!!

Ma
Review №19

They do such a good job and the prices are very fair!! I enjoy coming here every time I get a pedicure 😊

St
Review №20

Very friendly, professional and skilled. Will definitely come here again.

Ja
Review №21

Fantastic place. I wish I knew his name but he gives the best massages.

Ch
Review №22

Not friendly, in fact down right rude! Didnt do a good or completed job on mine or my daughters nails.

Da
Review №23

Jenny & Nancy are amazing everyone in here are down to earth respectful hilarious Ill be coming back

Je
Review №24

I enjoyed every minute and also very aware the the virus!

Al
Review №25

Best nail salon I’ve tried in the AZ always nice to me and have excellent service my #1 spot

Ja
Review №26

One of the stylists sang for a while and it was beautiful. Wanted to tell her before I left but I forgot.

ja
Review №27

Love how nice and professional they were when I was getting my pedicure. She was so careful and precise when painting my toes.

Cl
Review №28

Nice staff and god job

Ro
Review №29

Absolutely wonderful service

Ca
Review №30

Fun and friendly service. They give you a snack and a beverage too. Always do a fantastic job on both manicures and pedicures! Always have clean surroundings and equipment. Plus fantastic prices for what you get! I recommend them highly!

Me
Review №31

Omg i love the wife she does good nails & its so pretty inside the place they care about their customers

Ta
Review №32

I went in for a full set none of my nails are even they did not take the time to make them look good this is the 2 time that I have came here and they messed up my nails I will not be coming back

me
Review №33

Love this nail salon! I come here every two weeks to get a gel manicure and pedicure and have always had a great experience. I dont have a preferred nail technician, I just go to whoever is available and my nails always come out beautiful.

Gl
Review №34

I would suggest making an appointment but very friendly salon and Pedis are so relaxing and very affordable

Ma
Review №35

Ever since I moved to this side of town, Queen Nail has been my go to salon to get my nails done. I usually go once or twice a month and they always do a great job!

Rh
Review №36

Love my nails

Do
Review №37

Dirty will not gi back.

Te
Review №38

Took walk in befor appointment. Charged almost $100 for full set and fill. Not happy will not return

Ke
Review №39

They were great! Took us in for a pedicure at 7pm New Years Eve after a long day of work took their time and were so gracious! Thank you Ming💖💖💖 Highly recommend!!

Su
Review №40

I went in for a pink and white ombré and the lady that did them was in such a rush. They came out looking horrible. I paid $50 for something that was not done well. I will Never come back.

An
Review №41

Always love yhis place. They do a wonderful job everytime!!

Al
Review №42

Always great service. Friendly and does a great job!! I highly recommend!!

A
Review №43

Love this place. Super clean, polite workers, very affordable. My nails look fantastic :)

R
Review №44

Excellent work! The guys took their time and did a great job on my dip set and pedi.

Je
Review №45

Ive been here a few times and my nails have always looked awesome although I have had to have them fixed recently they did it with no problem and now they look amazing 💖

Ni
Review №46

I had a pedi w/design and eyebrow waxing done by Jenny. Shes awesome and talented. They have a selection of different pedicures that range in fair price.

Ma
Review №47

Nancy is the best nail tech in AZ......I been here 3 years from Vegas and I love this place. Im super picky get curved nails and finding a tech that can do then properly is hard!!! LOVLOVE LOVE this place

Ca
Review №48

I got a gel manicure that got stained in 1 day. I went back and they fixed it for free but it just got stained again the next day and my nails look awful. I have gotten the same thing done at other places without this problem so Im not sure what the deal is

Ge
Review №49

Ive been their client for more than 1year and I had never went to other nail spa. Theyre nice and able to work efficiently.

An
Review №50

I have been going to Nancy for years. Nancy is amazing and delivers exactly what I want every time! When I get a pedicure Tom is the man to see! Great customer service and a nice chill atmosphere.

ja
Review №51

Simply the best. Little more expensive than most but the service is four times more than the others.

Ki
Review №52

Nice people. Quality work. Very fast. Comfortable environment.

De
Review №53

Great Service, Snacks, 1st time discount & frequent flyers card

Jo
Review №54

My mom goes here & her nails & toes are always poppin

ti
Review №55

Nancy is the best

Er
Review №56

They offer great customer service and overall a wonderful experience—5 stars. My gripe is the quality of nail polish. I got a regular mani and pedi yesterday and the nail polish has already chipped on all of my nails and I see it happening on my toes. I’m super disappointed; I dropped $52 and didn’t get 48 hours out of this. I’m going to go over it with some glitter polish and hope that helps. Once they upgrade the quality of their polish, they’d be a 5 star without a doubt.

Li
Review №57

They are the very best,cleanest,friendly people ever.they are honest and treat every customer like they are special! Really love their work and will never go anywhere else.

TE
Review №58

Super satisfied with their service 🙌.. will be my to go place from now on!!

Sm
Review №59

Nancy is the best! Been following her for years! I get so many compliments

K
Review №60

Love my nails, everyone did a great job and was so helpful. This place goes above and beyond.

Sc
Review №61

Wife loves this place! I do also enjoy there pedi!

Am
Review №62

Ive been here twice now, but i think it was my last.The first time I went to Queen Nails, even though i had an appointment I waited almost an hour-- it was right before Christmas, so even though it was annoying I understood they were busy. My nails turned out fine, even though my manicurist couldnt do the candy cane design-- another manicurist had to do it. Their location is convenient, so I wanted to try them again.Unfortunately, even though there was no wait and no other customers waiting behind us, the experience was worse. My nails were sloppily done, and the woman doing my nails was visibly and audibly aggravated when I pointed out one nail was crooked (I was getting a French manicure). She kept tsking and even said last time when I asked her to fix it, and she seemed to be complaining to her coworker.I treated my little sister to a gel manicure. Shed grown out her nails for the appontment, and without asking the person doing her nails clipped them down to the quick! They looked so bad, i said I didnt know you bite your nails and my sister said I dont! He clipped them so far down it hurt! I literally could see the nail plate, which looked raw after the manicure. My sisters nail job was also sloppily done, he didnt clean up any gel that dripped down, and he used the wrong color for the design, and he was struggling with the (simple) design so much another manicurist had to step in and do it.Initially, i thought the sloppy work and attitude was because they needed to close (no clock that I could see), especially since my manicurist jumped up to sweep as soon as I was done. However, there was one other customer getting her nails done by the manager, and she left only a couple minutes before us. But when I got home, i checked the time and it was 6:45, meaning we had at LEAST 18 or so minutes before they needed to close.Its really too bad, i really wanted to like them because if their location.

Ni
Review №63

I loved my nails! Going back today!

An
Review №64

Best nail salon, Tom is the go to guy for pedicures 💅🏻💛

Bl
Review №65

Great customer service and high quality nails

Vi
Review №66

Does not trim your nails or cuticles. Does not listen or verify what you want before continuing on. Not sure if anything was sterile and very old products were used.Could use an update inside, looks very run down.

Ti
Review №67

I got a fungus infection had to go to a hospital during my vacation to make sure my fingers were okay 😤 when I called they refused to take my name down and hung up on me 2 times !!!! No refund or anything ! Worst experience I’ve ever had at any nail place I. My life !!!! Save your fingers ladies !!

He
Review №68

Love the pedicures!!!!

IR
Review №69

Nice

Information
67 Photos
69 Comments
4.6 Rating
  • Address:4237 W Bell Rd, Phoenix, AZ 85053, United States
  • Site:https://queennailspaphoenixaz.com/
  • Phone:+1 602-547-0402
Categories
  • Nail salon
Working hours
  • Monday:10am–5pm
  • Tuesday:Closed
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:9am–7pm
  • Sunday:9am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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