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You Need Nails & Facials
3424 W Southern Ave, Phoenix, AZ 85041, United States
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You Need Nails & Facials

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Vi
Review №1

Tia did this amazing work she was patient and listened to my ideas really love love the way my full set can out!! Also did a great job on pedicure

Zh
Review №2

Very friendly. Loved my design and got lots of compliments but I have already lost 2 nails in just under 2 weeks and at least 2 more loose, so they are not very strong. Both strength and beauty at the same time would be great. My pedicure was awesome and she took her time and helped me shed my winter feet to become summertime fine! Lol. Overall, solid place to get your nails done.

Gu
Review №3

Im from out of town stopped by as it was the closest to my sisters house for a pedicure. Was extremely satisfied my foot massage was superb. Usually go on my phone not this time was so relaxing I just took the time to enjoy the amazing service.

Je
Review №4

I would HIGHLY RECOMMEND A DELUXE PEDICURE Nancy is Awesome 5 🌟🌟🌟🌟🌟👍😁

Al
Review №5

I love this place. Yen is my nail tech and she is awesome. She does amazing work.

Se
Review №6

So tried this place for the first time due to my sister coming and I reside in north Phoenix. I got a full set and was charged 70 however when I left I noticed 4 of the nails were not the same shape nor length as well as she cut me my middle finger. I asked for at least a 20 dollar refund and was refused and asked to come back to fix however due to going out of town it was not possible. Won’t be going back but at least I tried it out.

LE
Review №7

I am extremely disappointed in this place I have been going to this location for over 3yrs, and to be treated the way I was just because I tried to let the receptionist know about my last experience the gel paint they used on me was old he and the the lady who did my nails (very short hair tomboy) attacked me as if I was asking for free or something. Keep in mind I went to fix them the first time my nails messed up when I went in to fix my nails, I was nice about the situation and know things happen. When I got home not even a full hour they were already bubbling up making air pockets causing the layers to peel yes I called 3times no answer I said forget it Im not going back to do them again I have a busy schedule and I will see them in 2weeks just to let them know the paint is no good nothing more not asking for discount nor free service .to be treated and attack by both because of me informing them, receptionist said u should have called I said I did 3times I showed my call log he goes yeah for 2seconds I said no thats when answering machine picks up, he tried to argue that I said Im going to call now dont answer so u can see call is not timed during ring after I showed him he says u should have left a msg, I said I understand I should have left a message if I was trying to get a discount or my service free. He has the nerve to tell me well do you want your services done today yes or no. And as for the lady she comes up with an attitude not even trying to understand the situation automatically is being rude when I tell her I told her the first time I came in to get them fix the paint was old she goes u have been picking at them no lady they been peeling since the layers are still wet between (2weeks late) I said u know damn well my nails look like this the first time I came in u can see the clear coat anyone who has done a gel manicure knows u can pull the paint off like a fake nail. She says if ur goingto be cussing Im not going to talk to you, I said dont talk with me than. That was her way of getting out of that conversation. I said (Damn) That was the cuss word I used seeing how I have two people going at me.Again still trying to reassure them Im not asking for free or discount just letting u guys know my service was bad it clearly states in their price book gel nails last up to 21 days I didnt even get a full hr. I took my services yesterday reason being I had a big event happening that day and was not going to be looking around and waste my day trying to find a place that had an opening when already had an appt or else I would have left and not wasted any more money there, and i said it will be my last time here. when I was getting my manicure done even the lady agreed this was not normal for a gel manicure me n her talk about the situation and even she was more understanding about the situation. I even went to the receptionist to tell him since the lady tomboy was with a client I was not there to cause a scene simply giving them heads up and this is how I got treated for being a loyal customer I definitely will never step foot in this place nor will I ever recommend this kind of establishment to anyone and yes me and my family all came here

Re
Review №8

Since the new owners have taken over, this is my favorite place in South Phoenix. Helen is excellent at pedicures. The owner is amazing at waxing services. The owners son is always polite when you walk in or call. If I’m not in Cali this is where i come!

lo
Review №9

Yen did a great job on the shape and design of nail I asked for and my pedi is going on 3 weeks strong.

Mi
Review №10

Great customer service!!! They are very friendly thank you for caring :)))

Mr
Review №11

Nicole was awesome. She was a pleasure to speak to. Appreciate her and the job she did on me and my daughter.

Id
Review №12

They messed up on the color for my nails where I Chose PINK and they colored it ORANGE. We ask who the manager was she said she was we made a big deal over it. Started to get loud attitude about it. NEVER go there it’s not professional at all worst place ever. Horrible experience.

Ca
Review №13

So good

An
Review №14

The ladies were thorough and polite. They upped the price without telling me and didnt ask me to come back. But, they did a great job with my nails.

Am
Review №15

I have been here many times and every visit the service was beyond my expectations. Recommended for anyone seeking a great atmosphere and excellent experience.

Ra
Review №16

I scheduled an appointment and was told to come in at 6:30. It was clear that I was getting a mani-pedi. I asked what time they closed, because I was surprised that I was scheduled for 2 services, that late in the evening. But I was informed that they’d be working late, that they generally close at 7. So, I found something to do for 2 hours before returning. Once my pedicure was complete (which was done very well), I asked where should I go for my manicure . After several minutes, and banter in another language was exchanged, I was told, “It doesn’t look like they want to do it.” There was no apology. I was told, “I understand your frustration”. One thing that I will not tolerate, is poor customer service. Consumers have choices, and I will not be returning.

Da
Review №17

I went for a fill and they tried to charge me 70$ For coffin and ombré and I’ve been going there for 2Months and I would pay 50/55 for a full ombré set and I stop going for 1 month and I come back they charge me 20$ more for my nails than I usually do. And not only that the nails were rushed and look horrible I’m lucky I even got her to lower it to 65 but still

We
Review №18

Awesome first experience here. Very clean and great selection of colors. The nail technicians speak great English (important when dealing with my broken foot), and are very kind and courteous. Cant say enough great things. I will definitely come back

Aj
Review №19

Great service nice girls very clean

Cl
Review №20

LOVE this place! They are so nice, professional, and do an EXCELLENT SNS manicure and amazing pedicures! They take their time and make sure they do your nails to perfection. This is definitely my go-to place in Phoenix.

Te
Review №21

On my way to a business meeting I needed my nails done. This place was so accommodating and I happened to come during happy hour and saved 20%!! If I lived here I would be a regular! People were so nice and welcoming. Service was too good.

Te
Review №22

They got me in on time of my appt and took there time with my shape. There prices are expensive but worth it girl !

Lu
Review №23

This salon is the best salon Ive ever been to! The staff was incredibly friendly and sociable, they made an effort to talk to me (unlike other salons where Im awkwardly sitting there). They were very thorough and did an excellent job, always asking me if the temperature of the water/stones/towels was alright. My mom and I had she as our technicians, I would highly recommend them!🌷🌷🌷🌷🌷🌷🌷🌷🌷🐲🐲🐲🐲🐲🐲🐲

To
Review №24

Just got my nails done here and I love it! They did my nails exactly how I wanted it, gave me a super good pedicure and the salon is so clean and nice! Service and location is on point too. I would give 10 stars if I could.

Li
Review №25

My experience was great! The staff is very sweet and open to feedback. Very clean establishment. I highly recommend you give them a try! Im very satisfied!!

St
Review №26

They always do a great job. Super friendly and quality work.

de
Review №27

Came by a while ago for a fill. The lady didnt say a word to me and stabbed my hands with her razor sharp nails for the whole fill. Didnt ask me what shape I wanted and just went for it. Idk why this place has decent reviews, I was super uncomfortable for my whole (overpriced) visit and wont come back.

Ev
Review №28

((((()))))(((((()))))Today was my first time trying this place. did my nails and did my toes. Both payed close attentions to detail and didnt rush the job, even though it was busy today. The location is very clean. I had a picture on how I wanted my nails done. girl got the shape and color down perfectly. I am very satisfied with this salon. Will definitely be returning! Out of all the salons I have tried, this one is the best! Definitely recommend.***********************

H
Review №29

Awesome and clean nail shop. I got a pedicure and Thuy did such a good job making sure my toes looked perfect.

Lu
Review №30

Polite ladies, great value pedi. Nails came out exactly the way I like it. They did the best ombré dip nails!

Ui
Review №31

My girlfriend and I called last minute they said they can get us in. No wait walked right in and had an awesome experience. I would definitely recommend anybody is looking for manicure pedicure or both to stop in and it was awesome💕

Je
Review №32

I had a great experience while there, and loved my nail tech, She was great to chat with. The place was quiet, and seemed nice enough. I got a gel manicure, and it looked great .Theyre always laughing and smiling and remember you each time you come in. Its that kind of customer service that keeps me coming back.🧚🏿‍♀️🧚🏿‍♀️🧚🏿‍♀️🧚🏿‍♀️🧚🏿‍♀️🧚🏿‍♀️🧚🏿‍♀️🧚🏿‍♀️🧚🏿‍♀️

La
Review №33

Went for the first time this week and loved it! I went for a gel manicure and the price was reasonable and I love the way my nails . I also love that they have a reward program you can sign up for! I will definitely be coming back from now on!🌺🌺🌺🌺🌺🌺🌺🌺

An
Review №34

Never any openings

Ki
Review №35

I had went with a friend to get a fill with gel polish and was over charged they do not match the prices that they list on the board. I asked why he does not have the same price thats listed and he looked confused shrugged his shoulders and briefly said because of length which does not make sense because its not a replacement of the nail and its just a fill 👎🏽 They also do not sanitize theyre equipment my friend caught an infection in her nail in which had led to a hospital visit . If your looking for a nice looking establishment to rob you and possibly infect you this is the place to go... I definitely will not go back...

de
Review №36

They are all so caring & patient. Love this place I come every two weeks for about six months and I wouldnt go any where else! They treat me so great! Helen is my favorite for pedicures ☺️

Te
Review №37

This used to be my favorite place. The atmosphere is so different since Ellen has not been managing. The owners have come in and made it miserable. The girls that do pedicures are amazing and I will still use them. But these people need to know they are sucking the life out of their business.

Am
Review №38

Hands down the best nail tech in Phoenix. I guarantee that if you book an appointment with this woman, you will not be disappointed!

Du
Review №39

Pedicure was on point today! Best massage ever! Lady who did my sns mani did a great job as well! The color selection is great and it is super clean and nice. Highly recommend as a great nail salon in the Phoenix neighborhood!

Mi
Review №40

I just moved here from the east coast. I must say Im very impressed! I had an appointment at 530 and was in the chair at that time 😊 nails came out beautiful! Will be back for my fill.

De
Review №41

One of the staff was there from five years ago. She remembered me. We had a hug. I was there for an eyebrow wax and my 3 grands had proper pedis. They were being pampered while receiving massages. Ill be back

Pu
Review №42

This place was the worst. If I could give it a lower score I would. The guy argued with me about the color I picked, he used clippers out of his drawer before I could say anything, now Im developing an infection. My toes need to be filed again because they are not smooth. I could go on and on about all of the things he did wrong. They were over priced for such terrible service. Then they expected me to leave them a tip. I usually tip very well for good service but I refuse to tip for poor service.

Da
Review №43

This place is so nice, I had an SNS dip powder manicure, I love the results, so much better than acrylic or gel, beautiful! My pedicure was also exceptional, wonderful customer service and great results!

Vi
Review №44

Where do i begin... went with my daughter to get a pedicure, was given the chart to chose which price. I chose the $22, basic. As well as gel polish for us both.The lady who did mine, was horrible. She first off did everything backwards, which ok... I thought let it go (did your nails before massage)Started applying the polish and was very careless with the light, it would scrap polish. I politely pointed it out to her and she basically ignored me. She painted over it, which looked awful. The second time i pointed it out she had scraped 4 polish off 4 nails. That you couldnt miss. She agian just slapped more polish over it. By then I was extremely frustrated. She did not listen when i asked if she was going to use paper towel between my toes to keep the polish from smudging ( which happened) The guy doing my daughters nails next to us leaned over to see, which i was hoping would address it. I politely told her that i did not mean to be rude but could i have someone else. Ignored. But this time, both of them. I asked her to just stop and start over. Ignored.The massage was literally non existent.I figured just get through this and never come back.I went to pay and it was 74, maybe the gel cost an additional $25??I should have questioned it (on me) but i just wanted out of there.My polish looks bubbled up from layers of gel. Polish dripped and cured around my cuticles.

Li
Review №45

They do a great job, just hate when they take on a waxing during my refill, especially when Im in a rush w/my toddler. Other then that they do good work.

Lo
Review №46

I also went there for mothers day, and I should have paid attention to their names. I had one person do a pedicure that was very friendly and did a very thorough job. The other did my manicure. She was not as friendly or thorough. I will look for names next time!

Ni
Review №47

Went on mothers day, the service was great. The staff was so nice! Just what my tired feet needed!

Li
Review №48

I have been going here for a long time. They do a decent job. Employees have changed over the years though.

Ir
Review №49

You need nails.... more like you need to LEARN how to do nails. This place is terrible

Am
Review №50

Tammy did a nice job. Customer service was ok, not great but not horrible. Be sure to have cash if you want to tip.

Al
Review №51

Great service today. Short wait time, friendly aestheticians and Im very pleased with the results. Thanks!🌺🌺🌺🌺🌺🌺🌺🌺🌺🌺🌺🌺

Ki
Review №52

I loved my Nails! I highly recommend you get your nails done here.

Cy
Review №53

I don’t like places that advertise one price and charge another I paid 32 for a acrylic full when u post a full set for 28. You know you messed someone’s nails up when you look at them and say “I try”! I am very disappointed that will be my first and last time. Then you say someone will get to you in five minutes and 25 minuets later I get horrible Alex. I hate wide un even nails. I should have been able to at least get some cuticle oil for that price

Te
Review №54

Had a wonderful time and my nail came out lovely ! Im for sure coming back

Al
Review №55

Horrible place . Me and 3 other girls sat for almost 2 hours. Then walks in other ladies and the idiot “forgot” we were first . He then goes on to argue he’s just trying to get people out of the way . To think this used to be my fave place

Ta
Review №56

Great service bad English and they dont paint natural nails too good

Ce
Review №57

Best place ever. Hands down! I highly recommend Helen for a pedi.

Sa
Review №58

They were rude especially the guy that sits up front they were all pissed off because I wanted my daughter to get her fingers painted and they were yelling at her to open her hands. My child is too and loves getting her nails done their rudeness towards me and a baby were unacceptable I will never go back

Yo
Review №59

Nice people but not hope on new trends

Mi
Review №60

My fav place in Laveen for paws and claws. The girls and guys are great.

Cr
Review №61

After waiting more than an hour and a half in the water for a pedicure, the polish for my French tip was bad. I asked the girl for a thicker white line and she ignored me. After two hours I went home at 830 pm. I will never come here again! Terrible service !

Ga
Review №62

Hirting my fiance! I went with my fiance to get her nails off and she was attended by the only guy there. he is a frikin moron. Every time he was hurting her, we ended up changed him for a nice lady. I dont advice the service from the guy, he is a bad worker.

De
Review №63

They were nice,nails well done,will definitely be returning 😆

Na
Review №64

Decent pedicure but was lied to about wait time, I called and was told to come in 30 minutes and will be ready for me.. I came and an hour later they got to me

Em
Review №65

Ive been coming here for about 2 years.... that is, until Sam and the crew that WERE there left for some unspoken reason. Turns out, theyre at another salon now: Evergreen Nails on Thunderbird and 51st ave. I will travel there from Tempe for Sam... #justsayn

V.
Review №66

Use to be my favorite place now the prices have risen and they do a horrible job after Alex left. Not going back .....

Mo
Review №67

Nice quality, but slightly over priced.

Ta
Review №68

Priced Right good quality nails

Sy
Review №69

I appreciate the service and concern for cleanliness.

Ga
Review №70

Always busy, but service is Great!

Fr
Review №71

$100 down the drain!

ra
Review №72

Always a pleasure

Ja
Review №73

Professional look!

Ve
Review №74

It is the best place!!👌🖒

Kr
Review №75

Ellen is The Best! 👍👍

An
Review №76

I really hate this placeThey are a rip-offPlease dont ever go therePlease dont sit in chair number 5How about dont sit in any chairThey are rude and chair number 5 did a horrible job on my nailsWarning before a disappointment

Du
Review №77

I enjoy them.

Je
Review №78

Affordable for

Ky
Review №79

Horrible customer service, appears friendly up until you pay ... 4 out of 10 nails broke the next day and refused to fixed them...arguing with me until someone got annoyed and did it . Place really went downhill, wouldn’t recommend .

St
Review №80

Helen is wonderful!

Ki
Review №81

My wife to told me to put this

An
Review №82

I loved it !!!

Va
Review №83

Always ask for a tip

Ka
Review №84

Love it

Ja
Review №85

Muy amables trataron muy bien a mis niñas les falta más personal para no demorar no hablan español

Ko
Review №86

Good job

Information
40 Photos
86 Comments
3.7 Rating
  • Address:3424 W Southern Ave, Phoenix, AZ 85041, United States
  • Phone:+1 602-682-5268
Categories
  • Nail salon
Working hours
  • Monday:11am–5pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:9am–7pm
  • Sunday:9am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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