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Take 5 Oil Change
11401 Broadway St, Pearland, TX 77584, United States
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Take 5 Oil Change

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Ya
Review №1

Wonder service by Peter, Chris, Kendrick and the rest of the crew. Such a nice experience made 15 minutes seem to go by super fast. I recommend this place not only for the quality service but also for the wonderful customer care. A++ top notch service with a smile.

Ka
Review №2

Today was the first time using Take 5 for an oil change. I drove in the bay when they opened promptly at 10 am and drove out at 10:12 am. You get to sit in your car during the oil change and they even keep a fan pointed at you so youre not burning up in this heat. Chris and Jonathan both were courteous, attentive, and fast. Chris even topped off my washer fluid at no charge while Jonathan was changing the oil. Plus, I was able to use a 50% coupon I got online so the premium oil change for my 2011 Honda Pilot (which has 181,100 miles on it) was $44. I tipped both young men. Thanks for the great first impression! I will definitely be back!

Co
Review №3

I must first say, I hardly ever let other people do anything to my vehicles but for the price I wanted to give them a shot. I brought my own oil and filter for my F250 and these gentlemen had me out of there in less than 15 minutes, and thats from the time I arrived, waited and then had my truck done.The key point that I admired was their safety checks, this is when a second set of hands inspects his team members work. This process not getting done is where mistakes happen and I valued their attention to detail.So for $27 and bringing my own supplies and 15 minutes of my time, Im a happy customer and would encourage anybody else to give them a try.

Ba
Review №4

Came here for the first time for an oil change. I called earlier this morning to ask for prices and was told an oil change would be $34 for the lowest grade oil and that there was a coupon on the website for $10 off. I also asked how much windshield wiper blades would be and was told $7 for standard and $23 for the better quality ones and that there was also a coupon for that. Lastly I asked how much it would be for a state inspection and was told $7. I said that was great and would be in later! The guys who worked there were very nice and the service was pretty quick. When I told him I wanted new windshield wipers he told me it would be $23 PER BLADE. I was kind of upset because I was not told over the phone it was $23 per blade but I told him to go ahead and put the blades on. I had him scan the two $10 off coupons and my total still was $100.67! When I looked at the inspection report I was given I saw a fee of $18.50 for an emissions test that I was unaware of that made my inspection cost $25. That is how much I usually pay for an inspection, but AGAIN I was told a completely different thing over the phone and was not told that it would only be $7 if your car was 2019 or newer. To top everything off I had asked him after I pulled into the bay if they could put air in my tires because my check tire light was on and he told me he would. After not paying attention to if they did or not, I drove off and after getting home realized they never put air in my tires. All in all I would absolutely never go back here for an oil change. I’ll stick to Jiffy Lube where I pay $35 for an oil change, air in my tires, top off my wiper fluid, AND a free car wash. And I’ll go to Auto Zone for new windshield wipers blades where I would’ve pay $23 for both of them..

Mr
Review №5

09/12/2020Drove by here often but thought they only did oil change. A friend told me they also do car inspections so I gave them a try. Very pleased with the service. Was helped immediately by Robert when I arrived. Stayed in car, done in 20 min, $25.50 later. Efficient, friendly service and most importantly, the workers looked like they enjoyed and took pride in their work. Thanks Robert, Calvin, and Ernie! Will return for an oil change next time.

Mi
Review №6

I feel like this is one of the only places I trust. The staff have ALWAYS been friendly and prices are very clear. The customer service is why I will be a regular when oil changes are needed.

ta
Review №7

Kendrick was super helpful and nice. Offered me a water and took great care of me. Love coming here. Quick and easy!

La
Review №8

I received a state inspections. All the guys were friendly, courteous very professional. They earned my repeat business.

Ro
Review №9

I was very pleased with the staff and work. Robert greeted me immediately and I was taken care of quickly. Sam was very nice as well. I will be returning when it is time for my next oil change

Ni
Review №10

Possibly one of the best oil change experience I’ve had! Super attentive and made sure we were comfortable while we waited! Definitely will be back!

al
Review №11

They were great and very friendly! Serviced me fast and sufficiently. This will be my forever oil changing place.

Ci
Review №12

Please dont take your car here. They changed my oil in the fall and messed up my air filter emission tubes that are connected to my air filter panel. I just went over there to try and get them to fix and Brandon said I dont even need them. Had both my mechanic and Advance Auto Parts review and they are definitely needed. UPDATE: I have emailed and called and they are not responding. Bottom line: they broke my Air Cleaning Housing and its going to be over $400 to fix.

Ar
Review №13

The line was long but the oil change itself was pretty fast. They dont try to make you get all this extrawork done they literally just do the oil change. Everyone was friendly. I used a coupon and got 50 percent off. I will probably go here from now on.

Lo
Review №14

The customer service is A1. Mr. Keith and the other employees are phenomenal. Please try this place. You will not be sorry.

sh
Review №15

It was service with a smile. Very professional and extremely courteous. Will be back with my other car.

Li
Review №16

I loved it! Waited in line, in my vehicle for about 20 min. Gentleman, believe it was manager, came out and talked to me, checked in, asked if I needed anything, offered water. When I was next, they guided me where to park my vehicle, did the oil change, checked all my filters and other things, and i paid and left. Very easy process and loved it.

Sa
Review №17

Everyone was awesome. They were all super attentive.

Da
Review №18

This location went above and beyond for my oil change. Initially I needed a new oil filter housing, but the employees told me what exactly it looked like and to bring it so they could continue with an oil change. They tried their best and ultimately got it done. For someone who knows absolutely nothing about cars, it was nice that this location cared in the work they did and let me know what was going on.

Al
Review №19

Came to get my oil changed and had a great experience thanks to Rodney. Rodney really took care of us. Will definitely come back again.

Ma
Review №20

I went to get my oil change this morning around 8:00. At the Pearland location on Broadway street across from the Pearland Town Center. The two young men that helped me were Fantabulous! Great Customer Service and Fast service. I also bought one windshield wiper from them and I had another windshield wiper I had purchased from Auto Zone yesterday. The young man installed both windshield wipers for me! Keep up the good work! I will definitely be back again! Thanks for the Fantabulous customer service!

Hu
Review №21

Great service. Friendly and fast! Will be back!

Tr
Review №22

I have never received such wonderful service at any auto repair or oil change business as I did today. The service was great, professional and friendly. I had an oil change and also had my state inspection done and was done in 20 minutes. I was really impressed with the whole experience!Thank you!

So
Review №23

Excellent customer service. Very professional. Would highly recommend. Went for an oil change, the guys topped off the washer fluid and checked all fluid levels without me asking. The oil change was done within a couple of minutes. They also pulled the air filter and showed me it’s status as well. Great place!

R&
Review №24

This location by far exceeds the Missouri City location (whom I didn’t even let service me due to such a bad firsthand experience and long wait). The gentlemen were professional, informative and prompt!

Lo
Review №25

Awesome teamwork. Pleasant environment, I ask a lot of questions, they answered all with a smile 😃.

He
Review №26

This was my first time there and the service was great! Staff was Friendly, explained everything to me, was quick and efficient. Firestone just lost a long time customer of over 10 years.

Co
Review №27

First time here and this place is awesome! Super easy and workers were friendly! I can here to get an inspection and I was in and out in no time! I’ll definitely be back!

Ru
Review №28

Very fast and great service. Offered water bottles, gave a little bit of free coolant cause i was low. Showed dip stick that oil was replaced.

M
Review №29

What can I say! The guys here at Take 5 are awesome! I came in for an inspection that ended up in a bind due to my tire and they helped me out with that too! Great service ! Will def be coming back for future maintenance !

Ia
Review №30

The workers in the bay working were polite and considerate even though I arrived 30 minutes before the store closed. My only complaint was how rudly the manager spoke to his employees in front of me. Good job to the guys changing my oil even though their supervisor spoke to them in that manner.

Zo
Review №31

Was great! quick fast and great customer service

Hu
Review №32

They forgot to close the belly pan on my car after the oil change. I only realized that after go over speed bump on the road, which caused damage to my car. Dont come to this location, unless you want your car to be damage

Ma
Review №33

Robert and the crew were very professional and informative... I enjoyed my FIRST oil change and have since recommended the location to other members of my family... I love the idea of my leaving your vehicle. Thank you guys for EXCEPTIONAL customer service.

Bi
Review №34

Fast Friendly Service and you can’t beat the price. Every 3,000 miles I go in and my truck runs so much better when I leave. They top off your fluids, air up your tires, change your wiper blades and they do inspections.

Ra
Review №35

Fantastic, as always. I need to get here in the morning, when its less crowded.

Da
Review №36

Peter was super professional and quick, definitely recommend for any service.

Ce
Review №37

Quick and courteous service. Never had an issue. Great crew that works well on a system.

Pr
Review №38

Great place for a quick oil change.

Tr
Review №39

Sam was rude, unfriendly. He asked if I wanted him to check the air filter and said it would take too long. None of the guys were pleasant and I’m not even sure they completed all of the services they were supposed to, that’s included with the oil change. They pick and choose who to offer water to… I’ve never been offered.

Ka
Review №40

Super quick and pleasant experience, everyone was friendly as we waited in the car. I’ll definitely be back.

Je
Review №41

The company I work for accepts them as fleet. I had such a great experience that I started taking my personal vehicles to them for oil changes and state inspections. The League City and Pearland locations are friendly and fast.

Mi
Review №42

This was the worst experience I have ever had from both a bad service and terrible management perspective. I took my car in to get a vehicle inspection and when I got my car back, it was covered in motor oil. The mechanic got oil on the seat, steering wheel, arm rest and door. When the mechanic returned the vehicle, he seemed surprised that I was concerned about the oil and wanted to talk to the manager. Because the manager wasn’t on site, I had to wait. The manager thought wiping the oil off with a rag would be sufficient. I understand mistakes happen, but how this was handled by the mechanic and the manager was woefully inadequate – they didn’t even apologize. I now have permanent oil stains all over my car.

Pa
Review №43

I normally go to the Cadillac dealership but it was not close to where I live. So I went online and found that not only would I be able to sit in the car, there were many other services not just oil changes.This was a very good experience overall, as these guys are true professionals. I will definitely use them again. Great customer service, and unlike the dealership much cheaper!

Di
Review №44

Always professional and quick. This time I brought my two daughters along, and my toddler started fussing. One of the attendants offered us fruit snacks and water. Always a great experience.

Re
Review №45

Love it don’t even have to leave the car and they provide cold water as soon as you drive up. Great customer service and would recommend to anyone!

Br
Review №46

Always a great experience, Fast friendly service

Ma
Review №47

The waiting was not long, the staff was very helpful, will recommend to everyone .. Thank you!

Ms
Review №48

I drive 30 minutes just to have my oil changed here. I love this place

Se
Review №49

Good Service and the Managers are very intelligent and professional ♥️♥️♥️♥️♥️They been servicing my car since 2019 at two locations Pearland or Pasadena Edgebrook . Rodney is always warm and nice. Thanks

Ar
Review №50

Fast and friendly. I got an oil change and state inspection in less than 10mins. Never had to get out the car

Al
Review №51

Man!. Had to make an account just to review this place. Literally Take 5, I was pulled in at around 3:40, and out around 3:46! Robert did my Oil, showed me his recommendations on filters and checked tires, Talked a little fast but that was OK! Cause he was all over the place haha! The gentleman took care of me, Coming back next time! Good Team

Da
Review №52

When I arrived there was only one lane open even though there were 4 employees. I parked behind 2 cars ahead of me, I was waiting around 15-20 minutes when another vehicle came behind me. One of the employees waved over the car behind me to move to the first lane. They began to service the vehicle that had just arrived as I continued to wait. I decided to leave after another 15 minutes of waiting.

Da
Review №53

Very smooth transaction with a 25% email discount.

La
Review №54

This place was amazing. I was in and out in no time. The service technicians were very professional and knowledgeable. Ill definitely be going back.

Ve
Review №55

Robert and his team did an awesome job at addressing all my concerns ... fast and friendly service

Av
Review №56

Chris and Robert was very professional during the service and was very pleased how fast they got me in and out the shop. Highly would recommend this place!

Ed
Review №57

I called ahead of time and was given a quote of $42.99 for a semi synthetic oil change. The man I spoke with also told me there would be a $5.00 discount which was sent to me by him via text and would reduce the price of the oil change to $37.00 or so. After getting the oil change, I was told my charge was $62/$63 which was $26.00 more than I expected to pay. After I made the young man aware of the conversation I’d had with the gentleman on the phone, the phone quote was not honored and I was told I was given the wrong price over the phone and had to pay the $62/$63. I felt very deceived and misled and was not happy about that at all. Prior to my visit to Take 5, I’d also called Driver’s Auto Repair yesterday and was quoted $29.99 for the same service. I decided to come to your establishment because I didn’t want to get out of my vehicle. I understand this is a convenience but not worth $33.00 additional dollars. I am disappointed and won’t return.

Pe
Review №58

Very pleasant, very convenient,and very efficient.

Bi
Review №59

Fantastic service. Robert performed inspection and oil change professionally in a timely manner. This will be my “go to” place for vehicle service

De
Review №60

My experience with Take 5 today was great. It was busy, but I believe I only ended up waiting about 10 minutes to receive service. They were polite, worked efficiently, and the woman on duty even took the time to explain my options and walk me through everything she was doing. I never felt rushed and I appreciate that. Plus, right now they have a special so get in while you can. Great job y’all!

Do
Review №61

Peter and Robert did a great job taking care of my vehicle. I had never been to a Take 5 before but now I’m never going anywhere else for oil changes.

Je
Review №62

Conveniently located in Shadow Creek Ranch! Quick service. I was in and out! Great customer service and I loved that I sit in the comfort of my car while being serviced!

P.
Review №63

I had my state inspection completed at this location. The workers are team oriented. The state inspection person was on lunch break but it was OK with me since I had no where to go. While I waiting, the other co-worker completed a headlight, backlight, and horn inspection so the state inspection person can do a quick inspection later on. Now that is team work, folks! I will return for sure.

L
Review №64

Dont know exactly if it was just that specific day but they gave me the run arounds bcuz their computer was down but i do know their prices are extremely high for the same price i left and went 1 block down the street to kwik car and got a carwash plus oil change

Br
Review №65

Tommy & Richard made my experience one to remember with their welcoming professional attitudes I will return for Them

Je
Review №66

Been here twice now when they’ve been “out of oil”. It’s literally the only service you perform. How do you run out of oil?

Da
Review №67

Robert was a big help and respectful

Ha
Review №68

Good place to have ur oil changed. Friendly staff. Real polite.

dy
Review №69

Very friendly and fast!

Do
Review №70

Great management and staff...felt like a driver in a drag race (everyone quickly in their position to do their assigned job)...total care given with no unnecessary surprises...!

Da
Review №71

Great service Robert help me with everything I needed fast quick and clean I recommend this place

Ri
Review №72

Love these guys. I went with a used car. The were honest about it. Good natured establishment. Tottaly coming back. High priced but. In good hands.

He
Review №73

We use them for our oil changes, but this time we had two inspections done. As always, they were so polite and quickly took care of us.

ch
Review №74

Fast in and out

Qu
Review №75

Great Service! Very quick and informative, will def come back

Re
Review №76

The team at the Pearland location were quick, informative and mannerable! It was my first visit and definitely not my last. Hello Take 5 and goodbye stiffy jiffy!

B.
Review №77

Always working diligently while maintaining efficiency is not easily attainable, but they do it well by working together and being vocal. Proper communication lines always help any team!

Me
Review №78

Fast, professional oil change and state inspection!

St
Review №79

Best customer service in any field. Location is completely drive thru, so you never have to leave your car. Even if there is a line, its not much of a wait. Takes maybe 10 minutes to complete a full oil change. During which, the technicians do an excellent job of clearly communicating what theyre doing, what theyre checking for, and what they find. They offer suggestions, but do not force a sale on you for any products. Gave me no issues redeeming my Veteran/Military discount (25% off.) Hands down the best interaction Ive had in any type of customer support in a long time. Will be coming here for the foreseeable future.

Da
Review №80

Robert was great and timely I’ll definitely return

Na
Review №81

Well normally Id rate it higher but I came in to get my 2021 vehicle oil changed and they said it was too new, that they didnt have an oil filter for it. Little disappointed. Had to go to the dealership

Ed
Review №82

Quick and very professional awesome service

Ra
Review №83

Good fast service

KC
Review №84

I usually get really bad anxiety going to places like these due to the mass toxic masculinity, but today was a very great experience. Chris and his crew were very professional and efficient with the service. I definitely will be back and hope to have the same amazing crew that was there. Great work guys and thank you all for breaking the stereotype.

Su
Review №85

My third visit to Take5 Oil Change the past year. Great experience. Very Professional on Time Service. This Business deserves many more Customers. Thanks

K
Review №86

They provided exceptional service and was extremely proficient. We received VIP treatment from the lead to the kind lady, who serviced our car. Thank you for having them a part of your winning team. Have a great remainder of your week.

la
Review №87

Incredibly long wait, but easy process.

Bo
Review №88

The workers were really nice and helpful! Any questions that I had they had answers. In and out in about 8 mins, only because I had questions!!

To
Review №89

I utilized their services for my annual state emissions inspection. They were professional, thorough and there was no waiting. Ill definitely return

Do
Review №90

Fast service. Nice crew. They know their stuff.

Pr
Review №91

This place is amazeballs!!!! They are so nice and polite. I love this place. Quick and easy.

Ga
Review №92

Went on a Saturday and they were busy but the line moved and the guys were super nice. Definitely recommend this place.

Ta
Review №93

Quick and easy! Friendly staff

Sh
Review №94

Service is always on point...and consistent...EVERY...SINGLE...TIME!

Vi
Review №95

This is my go to oil change place. They are always fast and very friendly!

Ge
Review №96

Quick, dependable, honest, great value!

Ju
Review №97

It is great to just pull in get oil changed, fluids checked and tire pressure checked. Guys all had smiles and had great attitudes ☺

Za
Review №98

They try rob me 20$ dolars dont recomend this place

Ka
Review №99

Awesome service as usual

Cr
Review №100

I really liked that they double checked each step by calling out their checklist. It showed me they cared about doing the job right and also let me know what they were doing during the process. At the end of the service he reviewed what fluids he checked, etc and that the oil change was performed. Even with a few people in line ahead of me I was only there 45 minutes or less. I will definitely be returning here and using them regularly.

Information
42 Photos
100 Comments
4.7 Rating
  • Address:11401 Broadway St, Pearland, TX 77584, United States
  • Site:https://take5oilchange.com/locations/tx/pearland-233/
  • Phone:+1 346-203-8457
Categories
  • Oil change service
Working hours
  • Monday:7am–7pm
  • Tuesday:7am–7pm
  • Wednesday:7am–7pm
  • Thursday:7am–7pm
  • Friday:7am–7pm
  • Saturday:7am–6pm
  • Sunday:10am–4pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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