I scheduled an appointment the Miadas on Broadway for an alignment and rotation. I arrived to my appointment and was promptly greeted by Andrew. He informed me, it would be a little wait and that was fine with me. I waited in the lobby for service and was offered complimentary refreshments. My service did not take long at all. Gilbert thoroughly explained the services and checked me out. I will definitely be visiting this location again. I appreciated the professionalism, customer service and speed of service.

Thank you to all specially Gilbert Garza for going beyond to know what is wrong with my truck after taking it Firestone and telling me that nothing was wrong with it. Thanks Gilbert and to your mechanics for taking the time to get it right.

Great place fixed everything kept me updated

Gilbert and the rest of the crew there are very professional their customer service skills are far superior than most. I always used to tell people that customer service skills here in this country are diminishing. Every time I go to this location they prove me wrong. I will be a loyal customer for the life of my vehicle

Very nice men, no lines quick and great service.

Great and professional management, excellent service, they need to get promoted and they tryna get big 💪🏻

I was able to take care of my muffler for $200 less than at Minekie and a day faster. Good service I would recommend it service and price.

I went to this Midas today and Gilbert was friendly and very helpful. I havent went to such a good oil change location. We all know noone really wants to get an oil change done but they make you feel like family here. He offered me a drink and gave me a print out of services that should be done to my car. I will definitely be back!! Thanks again! Great customer service.

I had a small crack in my exhaust pipe and David welded it up right away. Guy up front was also very helpful and positive.

Excellent service. Professional and clean. Manager Gilbert was hands on. Highly recommend

Told 45 min for rear brakes some 3 hours later still not done just found out why staff took a long lunch break. Not a good impression for a first time customer.

While visiting family i realized I needed an oil change and had a low tire. I called several shops in the area. And since my car was lowered was told couldnt touch it. An hour before closing on a Saturday Gilbert and his crew went above and beyond to make it happen. From measuring the car and lift to all hands on deck positioning the car and making it happen. These guys took care of my baby and I would definitely return when Im in the area.

Employees were friendly and courteous. They seem to care about their customers.

As a public servant, I know first hand how important going above and beyond is, especially in this day and age. The gentlemen (Gilbert, Chad and David) at the Midas Pearland location are very nice, helpful and knowledgeable! They fixed all the issues with my Jeep Wrangler so I could get my vehicle inspection done there with them. Thank You so much, gentlemen!

The job was done fast and accurate. Friendly and professional staff at this location. I will bring my other cars to this Midas for future work. Great job Pearland Midas guys. Thank you.

Justin at Midas has impeccable customer service! He made the whole process smooth as possible and was even able to get the oil change completed in time! Great professional staff!

Great customer service... Gilbert is the best!

Good stuff great place management and staff are great very knowledgeable people I bring all my family cars there

Friendly and knowledgeable staff. They were able to complete a complex repair same day and for what I think was a fair price.

Woke up early in the morning to be on time for the appointment I had at this location (Pearland)They said it was gonna take 2 hours in a half for the service . I needed 2 new tires and alignment on my car .I decided to leave the car and came back to the location 3 hours later . Just to find out that the car was still sitting outside and nothing had been done to it. One of the guys working at the front office said that the tires had not been deliver yet and it was gonna take another hour in half .. I decided to wait but as 1 hour passed and the car was still sitting outside I decided to leave . When I asked for my car keys the guy handed them to me and dint even bother to apologize for the inconvenience.Honestly Don’t waste people’s time like that ...

Midas Pearland staff were extremely prompt in getting me in and out. Gilbert and DK informed me on what I needed and they also took really good care of my needs and concerns. Also both of them were very professional. Doug is awesome as well to, he was the one who serviced my vehicle. I will come again for another service.

Very nice and really care about customer

Made a 1:30 appointment only for mine to start at about 2:05, not super pleased as I was late to another appointment that started on time. The guys are nice, could improve on better communication though.

Good price for an oil change, friendly staff.

Chad Shaffer and the whole team saved the day! They beat the price a hole-in-the wall shop gave us on Friday and said theyd be open Saturday to take care of it but they werent, so we made our way here. Chad gave us a price, heard our situation and in a massive act, met the price the other shop gave us! Unbelievable! That is not just customer service, that is TAKING CARE OF SOMEONE! My family and I greatly appreciate their help. Give them the chance to earn your business!

They guys are always nice and helpful.

Great, professional environment. You can count on Justin and his team to go above and beyond to get the job done.

Gave fair price fast service. Was able to get job fixed same day

Went for an oil change. Good customer service and clean environment. Thanks

Stopped by after lunch on Saturday to get windshield washer pump replaced. Was originally told it would be Monday before part would be available (which I was okay with). But, within 10 minutes of leaving, Justin called to say part supplier called back & said they could get the part by 3:00-3:30. That timeframe worked out well for me. Justin called me at 3:05 to say he had the part in hand. Took my vehicle in and my vehicle was repaired & out of the shop before dinnertime, as promised. Thanks Justin for taking such great care of me & my vehicle!

I mean they do the basic stuff if you use Groupon they will match the deals. Only thing is have time. Their mechanics take their sweet time 3 hours to change 3 tires one time with no cars ahead j.s. have time or go early

They were very courteous and knowledgeable

Staff was super friendly and helpful. I will return for further repairs.

Good customer experience.

UPDATE: DO NOT DO AN OIL CHANGE HERE!!!!!It ended up costing me big time, THEY messed up the screw by putting it in wrong and now i need to purchase a whole new oil pan and pay a mechanic to change it. Also had to pay for someone to pressure wash the oil spilled in my driveway. They tried to wash their hands from the blame by saying someone else did it and pointing it out when we got the oil change. BUT THE CAR NEVER HAD ISSUES BEFORE. Cost to get oil change plus the issues they cause COST came oit to be OVER $300.00!!!!!!They are friendly and the business is clean on the inside. However, we went for an oil change and now our car is leaking alot of oil when it wasnt before. We took it back, they tightened the screw, and topped off the oil. And now were still leaking oil but its less. Just a frustrating situation.

David was very personable. My Jeep was seen as scheduled. It got busy and they handled it very well. I enjoyed the complementary coffee.

Great experience coming here. the new management seems to be very welcoming. i will be back when my brakes need done. just stopped in to have them checked and its not quite time. they were very honest and i appreciate that.

Very quick, friendly. Well knowledgeable people. In and out fast. I like their 12,000 mile front end alignment. I just went in to check alignment and they centered my steering wheel.

Came in for oil change. They werent real busy so i was next in line. Got the full synthetic change. The do charge an extra $7+ for a 6th quart if your car requires it.

Good staff super friendly. Will return.

Its wasnt a long wait time for an oil change for walk-ins. Clean environment great crew pleasant!!!

Everyone is very professional. All car issues are explained in detail. Prices are very good and repairs are fixed right the first time. Would definitely recommend.

I had a brake light go out on my daughters car and they replaced the bulb, showed me exactly how they fixed it and they fixed it for free. They are super nice and helpful. Will definitely use them again.

Excellent experience.as well as customer service from Justin

Was just here yesterday and got an oil change, they took longer than usual because they said there was a leak. I even let them know if they don’t put my drain plug back on tight enough that the oil WILL leak.update: they fixed it the best they could, have to order a new drain plug. Didn’t know the one guys name but he has a low fade, he was really helpful and solved the issue.

Great service!!

David and Robert were very efficient to find us the best deal on tires for our vehicle. Great pricing, service and customer service. Thank you!

Fast service but didnt communicate about an appointment first.

Had a great experience here. The waiting area is nice and organized. Management was professional and the place was very clean and organized. Josh helped us out and was very knowledgeable and friendly

Great place....!!

I always have a wonderful experience at Midas. They service my car and get me in and out, but most importantly, I’m always greeted with a smile. On today I was a bit stressed and the technician Lee was able to put a smile on my face! They are truly genuine and take pride and taking care of your vehicle and their customers! Go there for all your service needs.

I just took my car in to Midas on Broadway in Pearland. The AC system was blowing hot air. They diagnosed the problem as a faulty high-pressure switch, did the repairs and charged me $365.00. The AC blew cooler air, but it was cold outside and I trusted their work. The VERY NEXT DAY, the AC was blowing hot air! When I took it back, they wanted me to pay them an extra $578 to replace a AC compressor! So I spent $365 for nothing! They claimed in a matter of hours, and one trip to the grocery store, the compressor went out! THIS PLACE IS A RIPOFF! DISHONEST PEOPLE, TERRIBLE WASTE OF MONEY.

These guys are super informative and always help me each time I take my car for an oil change. Special thanks to Robert for making my experience here a great one!

They were very fast with my oil change and the person who helped be was very friendly and helpful

Review update **12/8/2020**Shop around before making your choice - OVERCHARGED ME FOR PARTSthey charged me $66.99 for an aftermarket valve cover gasket and Hyundai OEM(224412G670) was only $32.74. This part they put on is priced at Oreillys/Advanced/NAPA around $23.99 - $39.99. I called and spoke with Chad, he informed me that is what it is priced in the system, I told him that wasnt cool to overcharge me like that and Ill remember this for next time. Call ended.Shop around and always ask questions, even if you are not sure just call a friend or someone you trust. I should have done that but I always had good honest service up until this time.

Took my car in for issue I was having with my car. They worked on it but I was still having same issue and took it in again and did another repair on it and still same issue. Finally got smart and took it to another shop and it was fixed the 1st time. Never again will I go to Midas.

Horrible, way too long of a wait time till vehicle was serviced, than also look at, waste of time point .

Le has has great customer service and I was in and out in time! Not only was my oil changed but he also made me aware of other issues on my car and I proudly scheduled another appointment with him. I would definitely recommend this Midas location. Tiffany..

Stopped in before work to get in oil change I was in and out. Mr. Le gave me his word that I would be out in no time and that’s exactly what happened. I would recommend this place to anyone. Great customer service

Very friendly staff, lady and guy at front desk are super nice and you pay what they actually quote you! I would feel comfortable sending my wife by herself instead of having to go myself so she doesnt get ripped off. That says a lot... Great job, this will be my new oil change and repairs place from now on.

Great customer service. Great experience. Came in for an oil change decided to get the alignment done as well. Found there was an issue with getting the alignment done. Lee helped me out, explained what needed to be done my car now drives great.

Ever since Kelly took over this location a couple years ago. Let me just say what a difference one man can make. Service to vehicle, fair pricing, honesty, excellent environment, and customer service are through the roof! Scale of 1-10? BIG 20!!! I refer everyone there and I will not go anywhere else. Kelly works on both of our family cars and is even helping me to buy a newer used car by inspecting them before I buy. Oil changes, brakes, A/C work, changed distributor and fixed many oil leaks, replaced hoses...you name it and it has been fixed on our cars. He even does tires now! Thank you Kelly for your dedication to your customers and always helping us out in sticky situations.-UPDATE: Purchased a car that Kelly had for sell in the parking lot. It is doing great!!

Great customer service and great work. Reasonable price. Definitely recommend.

The staff here is amazing!! They have gone above and beyond to ensure we have a safe, reliable repair.

I had an oil change here today and will definitely make this my go to place. Nichole was friendly and interested in making sure the customers felt valued and were treated honestly and fairly. I was in and out in an hour without anyone trying to sell me more than I asked for. This location doesnt disappoint and deserves 5 stars.

Great Service! Great prices!

They know what they are doing. Very good service and dependable.

Fast service, very knowledgeable

I had an appointment at 3pm for an oil change and they took 3 hours to complete the job. It should not take 3 hours to do an oil change. I also payed for an extra quart of oil which cost me $9 plus a $3 restock fee?? That is $12 for a quart of oil. A quart of full synthetic oil costs $7.30 at Walmart. Im not understanding why im being grossly overcharged. Overall the staff was great and they got the job done.

STAY AWAY!Last few visits not happy. To many meetings in back office. Not able to get details that I ask for. Not happy with work. Zip Ties on broken hold downs that broke. etcJust got Error Code from Local Shop in Pearland for last 30+ years. Father & Son. Error Codes 17. Midas gave me 3 codes.First complete AC rebuild never called properly and they didn’t know what to do. Was told I had to bring back to them for warranty work when the compressor went out a few months ago. Reluctantly I gave it back to them to re-bill a second time and still pour cooling.I’ve been sweating for four years and tired of feeding them thousands of dollars and receiving nothing.Yes that is a green zip tie holding one of the AC tubes down. Also top of the dryer not screwed on and the bottom of it dangling also with no screw.

I went to this location with a Groupon voucher for a synthetic oil change and courtesy checks of hoses, fluids, ECT. Had to pay an additional $14 for more oil..coupon only covers up to 5 quarts. Midas will get extra anyway possible smh. The front desk person is friendly and apparently enjoys her job, because she was multi- tasking with ease and a smile. Quick and professional service provided and greatly appreciated.

I saw a Groupon for $39.99 for a full synthetic oil change and they took it no hassle! Le was awesome! He took the time to give me a quote for work that needed to be done and showed me where the issues were. Their quote $300-$400 cheaper than my other quotes. I appreciated their honesty and curtsy to help me out! I will be going back!!

Quick friendly service. Thursday is the best day to go.

Awesome experience here, found a groupon for full synthetic oil change for $35.99. They accepted with no hassle. They took their time and did the job right. They did a full inspection of my Yukon and quoted a far better price for the work i knew i needed done. Le was very accommodating and even shared a cool conversation with me. Great group of young guys working the front office. Will definitely be back.

Good customer service

Great service! Was in & out quick. Highly recommend this location.

Really nice manager and employees quick and efficient ! Will come again

Made an appointment at 12 for an oil change and they didn’t start until 2pm!! Was there for 3 hours. Waste of time and money.

This people lost 4 screws on my car, so i made time to come by and have the issue fixed, and instead they use a liltle bit of rope to hold the piece. Worst thing is that i asked the mechanic if he put on the 4 missing screws and lied and said he did. So i went under the car and they just used some rope to hold it.... no work ethic in this location.

Awesome, fast, honest service. Im new to the area and glad I found these guys first. Nicole at the front is super sweet! Will definitely be back!

Just left the shop. Was hearing noise when I started my car. Got in and out quickly with a fair assessment of possible causes. Very happy with their good customer service and honesty. Will be back.

Had to get wheels aligned after replacing shocks. Called, was scheduled and given quote. I arrived and our car was taken right away. In and out within an hour and a half and drives straight as an arrow. 5 star overall experience!!!

Went there today for an oil change on 2 vehicles. Everyone was so professional and courteous. I was offered a discount after I mentioned a Groupon. I was pleasantly surprised at how well I was taken care of. They offered free bottled water and coffee. The wait time was minimal, the waiting area and the restrooms were clean. Also I was very happy that there was no pressure at all to buy some thing more or have any work done. This is now my new oil change place!

Beware female consumers!!! Fraud alert!!! I was getting scammed myself on a re-estimate for my AC repair, after I fixed what they told me to fix, and then return. They wanted to charge me an additional $150 for adding additional UV Freon into my AC system, I already did myself to find the leak. While in the lobby waiting room, another female customer and I witnessed the front Desk Manager tell a female customer, its very serious to have your, non-flashing check engine lights on! He then attempted to scam $90 from her to have the code checked!! Thats a huge lie!! You can get your check engine light checked for FREE at any OReillys. Luckily the young woman already knew she was being scammed and refused his offer. As long as your check engine light is not flashing, its NOT serious!! BEWARE!! BTW, I had to pay them $30 for doing nothing and left.

Visiting from DFW, and about five minutes from our Airbnb, we hear a kerplunk from the bottom of our vehicle, followed by a screeching noise. Pull over and a quick glance under the car reveals... nothing. Weve always used Midas back home, and I knew they were open on Saturdays. A Google maps search indicated the Pearland Midas was less than ten minutes away. So off to Midas it was... Hazard lights and screechy noise all the way. Kristen quickly checked us in and assured us that they would do what they could to get us on our way. The mechanic comes back in a few minutes later letting us know that wed lost one of the bolts that had been retaining the bearing support on the driveshaft for the AWD. With the bolt gone, the driveshaft was rubbing against the support causing the screech. They found a replacement bolt and tightened everything back into place. We were on our merry way within 15 minutes. Awesome support from this crew. If we lived in the area Id use them for all my mechanical needs. Thanks again, Kristen!

They were fast, friendly, and reasonably priced! Thank y’all

Great experience with this place. Everyone I have met there has been patient, nice and helpful. Go above and beyond to save the customer money, and they really do try to help you get on the road again. Will continue to take my car back here for any work that needs done.

They get super busy but their always on time great place and Groupon deals all year round

Lee is amazing! He went out of his way to help me and get my car fixed. I wont go anywhere else from now on. Midas is my go to place now.

The staff here is amazing!! They have gone above and beyond to ensure we have a safe, reliable repair.

Kelly went out of his way to accommodate my schedule. The service was super quick, priced great and he even took the time to explain everything to me. I couldnt be happier. I highly recommend Midas in Pearland to everyone! Such a rare find nowadays! It doesnt get any better than this.

Fast and friendly

I dont like leaving negative reviews but this has to be said. I am not happy with this company.Firstly, expect to be pressured into having work done that you didnt ask for. But I can live with that. What I cannot live with istrying to charge me $190 for a part I needed replaced. An O2 Sensor. I found the same part at AutoZone for $70. They also wanted $200 for the labor. I went down the road to Simba Automotive and they installed it for $110. Last year they charged me $1,100 for break job. I needed my brakes fixed or I wasnt going anywhere so I payed it. Had to borrow from my 401K to pay it. I found out later I could of had the same work done for HALF that price! These guys are just way too expensive. Im done with them.

I legit love this place I never review places but this place was awesome they are so sweet and there was nothing to fix on my car and they let me know they didn’t try to get money out of me they didn’t pressure me to buy anything they are so sweet I will Recommend this place to anybody and I will definitely be coming back here when I’m getting my suspension fixed

Took the car in for a repair and part installed was defective. Had to pay for a replacement part a week later. The shop and people were very nice and I was able to get the car worked on without delay. Other than getting charged twice for the same repair I liked the place.

Friendly, quick, service. Cant ask for better. Added bonus of coffee and water while you wait and CLEAN BATHROOMS!

Horrible customer service. Almost 4 weeks on an engine replacement, constantly lied to about progress. $4000 later, I get the vehicle home shop forgot to tighten the bottom radiator hose spilling all the coolant in my driveway. Shouldnt have to fix my own car after that much money. I called the corporate number twice to complain, didnt seem to help. Would not take a vehicle there to replace a light.Update 5-29-19Owner sends the same generic message to all dissatisfied customers. I responded to the link provided with no answer. Poor attempt to make your business look better. Im sure all others have experienced the same.

I would not recommend anyone to come here. They are honest and does great work.

Great auto services with a friendly staff. Great prices on automotive needs and services

Le really took care of my car. I appreciate all the guys here they are awesome at their job! Highly recommend!