Scheduling service call was extremely easy. I had to change the time, due to other issues, and they were extremely flexible and worked with me to keep the appointment on the same day, rather than bump me. Showed up early so as not to disrupt my whole day. Tech was friendly and extremely knowledgeable. Solved the issue quickly without trying to throw in any add on costs. I would highly recommend All Star to anyone.
James was professional and on time. Did a excellent job ... Recommend allstar heating and cooling for everyone ac needs
Had repair come to the house because had no cool air. He was there for awhile then told us he needed to order a part that would cost over $900. He also said the part wont be in till Mon and he would be back Tue. We had the hottest temps in the 90s and nights in the 40s. My 92 yr old father had to endure the heat and cold. Different repair came and found out that it wasnt the part and fixed the problem. Which could have been done from the first visit. Then we were charged another $95. Whats wrong with this picture.
Robert was great, on time, called before arrival, and courteous. He explained all about importance of continuing the maintenance contract yearly, and how it could effect the warranty. Also pointed out I may want to consider the 3rd point of filtration inside with a uv light. System only a year old but small amount if mold on the sticker. I have unfortunately sold my house, but left all info and a renewed 1 year maintenance plan and quote for 3rd filter system for new owners. Thank you for caring about my investment in the new Lennox xl 25, which is fantastic!!
We recently had a new AC installed and couldnt be happier with the entire experience! This is a Family owned business and they treat their customers the same. After installation they had to return to install new breakers. One the first visit, the install, I had the pleasure of meeting 2 well represented young men, Dave and Mike. One the second visit I was visited by yet another great representative of a company, David W. I would highly recommend using this company for your heating and cooling needs. You wont be disappointed
If I could give All Star Heating and Cooling10 stars, I would. Friday my Air kept freezing, had called other AC repair places and no one would come out because it was raining.Read great reviews online and called. Tech was at my home within a few hours. Long story short, decided to buy a new unit instead of the repair as my system was older. Within a few hours had system picked and financing in place.Monday morning Alex C. andDavid W. came to install my new unit. Cant rave enough about them. Answered any questions that I had, very knowledgeable, clean and very courteous. Unit is now installed and I couldnt be happier. They made this a very painless process.Highly recommend All Star Heating and Cooling
David C, Drew and Mario were wonderful and fixed the cooling in our old house. They came up with a good, modern fix. Very thankful.
Get quotes from other companies! I paid way too much to All Star!
I cant say enough good about All Star Heating and Cooling and their technicians. We just moved to Florida and needed to get a new air conditioner. The next day David C, David W. and Alex C. showed up right on time and started working. These young men are hard working, knowledgeable and very polite. They answered all of our questions and worked late till after dark to finish the job. I was very impressed! I think having knowledgeable, hard working and super nice technicians like David C.,David W. and Alex C., says so much about the company. I am so happy I called them!! Thank you for all of your hard work!! I highly recommend All Star Heating and Cooling.
David W was absolutely amazing! He was very knowledgeable and made this unexpected repair a little easier to handle! Great job!! Highly recommend!!
This company is awesome. They will work with you financially and make sure everything is top notch. I see why they have a 5 star rating. Everyone I dealt with was very professional.My antique AC unit finally went over the rainbow.Call late in the afternoon and Tommy came the next morning and wrote the order. Tommy explained everything and did a good job setting up for the installation. The morning after that, they were here to replace it. No waiting time which is unheard of in Florida during 90 degree weather!Alex C. and David C. came to install the new unit. These two didnt stop working all day. Due to some unforeseen problems, they both worked in the heat to correct the issues, and didnt stop. They were very professional, courteous, and knowledgeable.Im very satisfied with All Star on every level. Recommend you use them for your needs because they are reasonable with their pricing.Thank you David and Alex for all you did today to make this happen!
I have had problems with my unit and your company has done a great job of working on the problem in a very timely fashion. Alex Cortes was here within an hour of my unit going out and spent time to locate the problem . He was very professional and did a great job fixing and explaining the problem. I will continue to use All Star as my heating and cooling company for some time. You also offer a great service contract of which I have had now for the past 2 years. Great company and very reliable.
Tommy was out technician and he arrived on time. He was very courteous and professional. He went right to the issue we were having and fixed it in less than 10inutes, I would recommend Tommy with All Star Heating & Cooling anytime. Thank You Tommy!
Second to none! Forget Culligan had my AC unit changed within a day of it going out. No hassle only progress and the work was AWESOME thanks all star.
Happy to give a five star rating. Technicians David Copeland and Alex Cortes were professional and did a great job. We had our entire duct system replaced since our home is 27 years old. So pleased we selected Allstar Hearing and Cooling to perform this big job
I had 2 lovely gentleman (sorry forgot your names) come out to check my unit that stop working and they were beyond helpful. This company was my second opinion because I was told I was going to need a whole new unit but they were able to figure out the issue without ripping me off. They know what they are doing, took the time to check everything, and went above and beyond. Thank you.
Simply OUTSTANDING SERVICE AND SUPPORT!!!
Great company and technician. Next day service and arrived right on time as scheduled. Tommy was very professional and did a great job explaining things. Didnt even jump when he found a fried rattler on the cooked capacitor. Replaced the cap and flushed the drain and advised me on maintenance. No hard sales push unlike other companies. I bought a service agreement for the year but only if Tommy is the tech sent!
Tech Tommy performed service. Was competent, knowledgeable, and pleasant in his duties
I usually don’t do reviews unless I’m upset, but this time it’s a good one; because David C. and Alex C. Were very professional and helpful with any questions and/concerns that I had. They also came, back to make sure that everything was working properly and discussed different drainage options for my AC. They were definitely a life saver, because here in Florida no matter the season it can get extremely hot and the family and I are extremely greatful for their prompt services. All Star heating and cooling gets a thumbs up from the Crawford family.
We had a great experience with Alex C and David C. They installed our new vent and cleaned everything out. They did an awesome job. Air is running great now. Would definitely recommend them!
They came out and did an amazing job! Great price and great financing. Got a brand new unit, all new duct work and two additional heat returns with a 10 year warranty! Thank you All Star! Tommy was great! As well as the other techs that came out and did the work! Very polite and respectful!
I would like to tell you how important it is to have great customer service thanks Pete for your help and thanks allstar staff on the phone.
The All Star tech who came to my house fixed my A/C unit in a little over an hour when Id originally called another company who took 4.5 hours and ended up having four local techs coming out to tell me they dont know whats wrong with it. What a waste of time! I was so happy to have my experience with All Star and appreciate them greatly. They do get very pushy for you to become a member with them which of course includes an annual fee, but if its worth it in the end since you never know what could happen to your unit!
Tommy with All Star Heating and Cooling was very responsive and came out within an hour to replace a burned out capacitor. Within 15 minutes I was back up and running. Tommy even called back after he left to check and make sure everything was working correctly. Thank you All Star and Tommy!
Jeff was so sweet and so easy to talk to as soon as he came to my door. Kevin came out for my maintenance and did a great job! He taught me a lot that day about my unit. And he was respectful of my house. I signed a Person Maintenance agreement for 3 years and I couldnt be happier. Now I know my unit will last me. Great people.
I recommend All Star highly. You will not be disappointed.First of all this review relates to the following: a complete overhaul of the air conditioning system-- replacing the inside and outside units, all ductwork, return vents and registers, replacing electrical, copper tubing, installing additional vents and airways above doors (to keep in code), respraying all of the insulation, plus so much more. To say our project was massive is an understatement, as our house is a 34 year old large ranch style with a relatively low pitch (sloped) roof.From first contact the ladies answering the phone are courteous, responsive and helpful. Scheduling appointments is easy and they work with your schedule.I want to particularly mention those who worked on the system:David C.--a master planner of ductwork and air conditioning systemsAlex C. --here throughout the process and did an outstanding jobDavid W. and Blake E.-- both contributed to an exceptional overall job.The planning, scheduling, installation, finishing, and customer service is top-notch! The entire process was one of integrity and professionalism.This was no small project, and each step of the way David C. and Alex consistantly showed us the progress, consulted with us for esthetic opinions and allowed us to make choices with them. Their attention to detail and perfection isnt something you come across every day. They went above and beyond, and I could not be more pleased.My home is quietly comfortable and choosing All Star Heating & Cooling was a smart choice. Again, I highly recommend them and they absolutely are a 5 star company!!!
Tommy, David C. And Alex C. Went above and beyond expectations! Prior company poorly installed my unit 3 years ago, these guys came in, gave me very great competitive rates for a whole new system and repairing damage from the old unit. They showed up first thing in the morning on time and stayed until the job was done (almost 11 pm). They are all very professional and take pride in their work! Cant say enough about this crew and the company! Highly recommend!
Thank you Alex and David for doing a great job today! Complete a/c installation and removal of the old one. You guys worked tirelessly in grueling conditions to make our house cool again. Thank you...job well done!
Not only was the phone call I got from the company amazing and very informative but the services I have received has been very impressive. I definitely plan to keep this company in my reach. They are all so kind and full of answers to any questions I may have. Thank you All Star for putting your customers first!!
Tommy was a super nice and professional guy. He went over and beyond the bounds. Thank you so much, Tommy ...Great company.
You guys are awesome. Incredible customer service. Jeff explained how important it is to have our system checked at least once a year and taught us how it would save us money in the long run. It was so nice having someone who cared about us and went out of his way to help.Thank you soooo much!
I would recommend this place to anyone. They have the greatest service and a great staff. Pete was very helpful and a hard working person. Did great work and very friendly.
Thank you very much David W.
What an amazing place!! I would recommend this company to anyone. Jeff Fox an employee there walked me through the whole process. He was very patient. Thanks All Star and thanks Mr Fox.
Great job even showed up a little early after they called to make sure it was ok. David and Alex were very professional cleaned up after they were done would highly recommend them :)
I love this company! Fast friendly service with a smile! Petey A. Was fantastic! Def recommend.
Following Hurricane Irma we were looking for a respectable company that could help with our air conditioning, or rather lack thereof. I was so thankful for our technician Pete, he was knowledgeable and informative and made the whole situation a breeze! I feel so comfortable knowing there is a company like All Star in the area whose staff are top knotch, prompt, professional and a great price, Id recommend them to anyone!
Jeff was the most well respected presentable door to door sales manager Ive ever met. Not only did I set multiple appointments with All Star heating and cooling I offered him a career with Kia here in NPR off 19. Jeff is an All Star this company is extremely fortunate to have him on there team. Thanks again.
Tommy came out and was the ultimate professional and a nice guy. Would HIGHLY recommend him for all your HVAC needs, THANK YOU TOMMY!!!!
Our technicians were David C in Alex C, they were hard-working, professional and showed attention to detail. I am extremely satisfied with the work they did for us.
Mr. Tommy came and did a service report. I was very please with his work. He explaned everything to me about my ac unite. I hope to start using you for all my ac unite service. I been looking for a company for my ac the company I use to us does not return none of my call. Im clad I contacted your company and will for know on . Very pleaced with his service and noladge . with Mr. Tommy. Thank you
My experience was hands down top of the line... Pete dialed me right in. No more sweating in my home. His service was greatly appreciated
I just wanted to thank everyone who helped me out at all-star. I got a great service for a great price I will definitely be using you again!
My parents recommended I call and get a free tune-up to check my unit. Jeff was great! He was friendly and explained everything to me. Thanks Jeff.
Great experience w/this company. Peter was very kind, forward, answered all my questions and addressed any concerns i had. Highly recommended. A+
I had a wonderful experience. From the office staff to the technicians everyone has been great. All Star has a life long customer!
Our air was out and it was extremely hot Tommy came on a Sunday and I informed him that I would like a whole new unit he had me approved for a loan Sunday and had it installed on Monday morning in 4 hours the whole new unit was up and running and attic insulation was put in as well The whole crew that did the work was polite knowledgeable very nice and very hard working and professional I highly recommend all star air conditioning they put in a very good quality Lennox air conditioner so thank you Tommy and the crew who did the work and thank you Allstar all of you were a God send Thank you all from the bottom of our hearts
I like to extend a big thank you to LeeAnn and Christine for their helpfulness and also to Alex and David for finding and fixing my problem with my Unit.With best regards and thankfulness to all that work at Allstar for working with me when I needed it the most.
I have been an all star customer for many years. I just had my spring service and want to say that I had the best technision I have ever had. His name is David C. I wish I could have him for all my future service needs.
Thanks Tommy for the great service i will let everyone who needs anything to do with ac to use allstar.
Been using you guys for over ten years keep up the great work.
Thank Jeff for the complimentary tune up yet again. Great service and even bettter customer relations. Over all 5 plus stars. Jeff and. All Star companys
Jeff also set up a free tune-up at my mothers home he was a true gentleman and Scholar I will refer all my friends and family to this business from here forward thank you so much for your help Jeff your company is blessed to have you as a part of their team.
Jeff was very persistent in having me do the yearly maintenance on my home. Once I found out the business had an A-Plus rating with the Better Business Bureau and this was all for free how could I resist. Thanks Jeff you rock!
Amazing customer service and very nice HONEST technicians they are absolutely deserving of 5 stars + some. Thank you All Star for getting me up and going and not breaking the bank.
Awesome service from this company all the way from sales to service. Tommy Smail sold us our unit. We are so pleased, we sabe at least 100.00 dollars a month on electric since we purchased our new unit.
Thanks Tommy for the great tune up I will definitely use your service again in the summer
Tommy installed a uv system in my house and had excellent service skills and knowledge of the companies products I highly recommended this company.
Tommy was very helpful explaining my system and warranty. Would definitely recommend the company.
Amazing customer service, and very knowledgeable about there products and services. Tommy was a great tech, very polite.
I had Pete stop by today and he set me up a tuneup he was very nice and professional and answered all my questions i strongly recommend this company.
Would definitely recommend this company to anyone who needs affordable, reliable and professional service, the tech came out and did a great job on my tune up!
Top of the line expertise and quality customer service was my experience! Pete came out and everything was taken care of very thoroughly in no time!
Great service and friendly staff keep up the great work..
We had a wonderful experience and Tommy was terrific! We highly recommend All Star!
Jeff was a true gentleman. All star is very fortunate to have this young man on their team. Thanks
I had a great experience on my a/c tuneup and it only cost $29.95 what a great deal. All star treated me as an all star customer. Thank you all star
Very satisfied with the company...every time i have any issues with my system their there to make sure it gets fixed and working smoothly... Thank you All-Star!!!
I needed some professional ac help with my home, a man named Pete came out and gave me some of the most polite, respectful and understanding service that Ive ever experienced. Thank you Pete and all star for making my headache go away.
I had a tuneup done and was very satisfied with the service pete helped me out with all my questions and I strongly recommend this company thanks see you next time
Appointment for a winter tuneup I could not have been happier with the service Jeff provided a professional thank you I’ll start heating and cooling for the phenomenal service I will refer you to any friends or family I have an HVAC needs
This is the best company and service you could ask for. Our air conditioning went out on Labor Day weekend. I called them on Saturday morning they were very busy but they got someone here by 5 that day. We needed a whole new unit as ours was over 15 years old and could not be repaired. I was going into surgery on Wednesday since Tuesday was the soonest they could get us a unit they said they would get us two standup portable air conditioners. By 7 that night the guy arrived with two brand new units they had purchased new for us to use till we got the new system put in. Tuesday morning they had two technicians here from Port Richey to start installing our new system. Then two more techs David C and Alex came to finish the job. They were from the Ocala office. They were polite and worked all day to finish the job. This company is very lucky to have such great people working for them.There are not enough good things to say for this company. Also thanks to LV and his wife Lori for coming out on a holiday weekend and getting us started. Many thanks to all Bob &Kathleen McGrogan
Did a great job satisfied with his service cant wait to see him again
Wow, great company and great employees. Jeff was so helpful. Thanks for the exceptional service!!!
Received awesome service my technician walk me through all the process
I am very happy on my experience with this company I will recommend you guys to my friends and family thanks for the fast and friendly service!!!!
The 2 installers David C. and Alex C. did an outstanding job of removing our old HVAC system and installing our new system under difficult rainy conditions and I highly recommend them to anyone in need of a new HVAC system
My A/C stopped working the other day,I called Allstar,they came out replaced the outside motor, didnt give me the run around,they were quick and reliable,Thank you guys
Appointment for a winter tuneup I could not have been happier with the service i was provided bye professionals
Jeff was awesome. Im new to the area and so happy im an all star customer
Had pete come do a tune-up was very professional AC is running great now!
Very happy with the service. Courteous and helpful. Great company!!!
Awesome service! Very friendly people! I highly recommend them!
Thanks for all your help Pete! Strongly recommend this company
Very informative knows his stuff thank-you Rick M.
Awesome thats all i can say and will tell evetyone i know
Thank you so much Ian great service highly recommend this company
Pete took very good care of me thanks so much all-star!!!
Jeff was a true gentleman. Free tune up. Ill take it thanks Jeff you rock
Tommy put a new jn and is.suing a great job.
Thanks Pete for the tune. I strongly recommend you guys.
Thanks Pete for the hard work and help strongly recommend this company !
The customer service was the best Ive had the privilege of dealing with!!
Pete gave me top notch service. I would highly recommend them.
Strongly recommend this company Pete come by and took care of me thanks
Strongly recommend you guys very professional thanks again Pete
Thanks for the great service and prices
Great people awesome service. Thanks Jeff for all your help.
Thanks pete for all the help great company