Arrived 2 days after purchase. Completed allwork in 1 day. Would recommend .

Professional service. Our technician Chris responded quickly and troubleshot our a/c quickly and precisely. Thanks for getting us up and running so quickly.

In Todays World...Mid - Fla Heating and Air is fortunate to have an employee by the name of Joshua C.Josh came to my home today on a follow up service call.He met me with a professional demeanor and asked what I needed today.He listened and then went to work to resolve the issue.Josh obviously had the experience that one would expect from a tech working for Mid - FLA Heating and Air.He explained the technical end of the issue to me in laymans terms and quickly resolved the issue....Thank you again Josh...

We have been using Mid-Florida soon after we purchased this home 3 years ago. Our first experience with another company was very poor, since they attempted to say our system required replacement when it was only a sensor that shut down the compressor. These folks are very honest a d told us when discovering the sensor issue that the system was only 7 years old and was far from requiring replacement. We have since had them install a split unit wall unit in our lanai with wonderful results. They do semi-annual maintenance and have Ben a pleasure to work with.

We have been using Mid-Florida for years and have recommended them to many people. Josh knows our 2-zone system well and has become like family! This business is HIGHLY recommended!

Josh made my maintenance/service call. He is pleasant, knowledgeable, polite and friendly. I’ve had Mid-Florida A/C for five years. I recommend them to all my friends and neighbors.

Josh is very friendly and professional. When he is working on your unit, he thoroughly explains what he is doing and why. He also offers suggestions to help you save money on cooling/heating costs!

Office staff promises one thing, but when the technicians come out its a totally different story. We were told it would be part of our annual maintenance (free) for them to install a new thermostat and yes, we specifically asked this question anticipating cost.. Turns out it costs 125 as we found out when the tech arrived. They have a history of this with us. I do not mind paying, but I just want a company to be straight forward about it.

I had and old AC unit from the 70s and when it finally failed I called several companies and chose Mid-Fla because of their attention to detail. I had and issue approximately 6 months after the install and they came out and took care of it without hesitation. Great customer service. J. Sims

Josh was very prompt and took care of our air conditioning. Polite and professional.

Dee was very professional, genuine and knowledgeable... Was a quality service administrator and highly recommended

Chris is wonderful. This company responded quickly to my call with a professional technician. He made sure i understood everything and followed up as he said he would. I would hire them again on a heartbeat.

Just wanted to share with you the professionalism of this company. The person they sent(Ken M.) was fantastic and very prepared to deal with our issues. Very polite and very well informed on his AC unit mechanism experience. The only downside of this company is their pricing, especially if you are not on their maintenance agreement. Other than that they are awesome.

Honest company with fair pricing. They came out when expected and completed the job as described. Everyone was professional. Would recommend.

So far we are very pleased. Wes did a great of job of explaining how things would go from start to finish. He also provided through review of the companys policies and all of our options.we especially appreciated that he was in no way pushy and answered all of our questions. The 2 gentleman that did our actual installation arrived promptly (actually about 15 minutes before they were due) and were very courteous. They cleaned up after themselves and did not leave our home a mess.

Thank you 🙏. Came out quick. Repaired air fast. Was a pleasant experience after being taken by other company here in Ocala

Darryl was professional. He took the time to explain the process for servicing our equipment and suggested options to improve our HVAC systems performance. I did, in fact, purchase the suggested equipment with absolutely no buyers remorse, as his explanation of the benefits of this improvement answered all my questions and I knew it was the right decision. He is an amazing associate and should receive accolades for his outstanding representation of your company. Thank you.

John was amazing! I was impressed with his technical knowledge and skill. He discovered my upstairs unit was not working properly and traced down the reason why is had never worked properly. When it was originally installed the duct work in the rear of the unit had not been connected properly and was blowing the cold air under the unit. The unit is in a very tight space and John took his phone, reached around and behind the unit, taking a picture of the back. The photo revealed a large hole in the back. Otherwise, it would have required removing the entire system to learn this. I have to add John is a very personable young man which made the bad news less painful.

The technician was wonderful! Gave us an education on what we needed to do and charged us less than originally quoted because it wasnt a long-term solution. I will definitely continue to be a customer of Mid-Florida heating and air! Thank you Josh for all your help!

Called Mid Florida Heating & Air for help with my HVAC unit at my home yesterday. On the phone I was told a $99 service fee. When they came out, they told me I needed a whole new 3 ton AC/heating unit at a cost of over $5,000!! They made it sound like I needed it now!!! Of course, I felt high pressure to sign the contract, and I said I needed to get the money together. So, being the senior citizen I am, I called Chuck Ferrell Heating & Air and they came out today and found I needed a spring inside the thermostat. The charge was $50. So, I’m here to warn others that if this company tells you that you need an entire unit, tell them to take the high road (and be honest) rather than taking the low road and ripping off seniors. I feel they should return my $99, too!!! Wow! If you take a closer look at all these reviews and you will see that Mid-Florida is recommending replacements of big units with payment plans. They told me about a replacement plan yesterday, too, at a cost of $100 per month! My total repair bill with Chuck Ferrell today was $50!! TOTAL!!! So open your eyes and get a second opinion when this company demands a $99 service fee AND wants you to buy a new unit when it is NOT needed!!!

Absolutely loved them, I took care of my unit as well as my ductwork

Professional, straight forward and great communication.

On time. Tech (Dustin) was neat professional and efficient. Explained my systems condition, and was pleasant to speak to.

I was very pleased with Mid Fla Heating & Air service from the time we called the office for service, to the technician Josh who came out to do repairs to Max Hoyt who helped us make the decision on what we needed to do and the guys who installed the unit. (*Kudos to the installers who had to work in this heat to install unit) Each person were very easy to talk to, they were very knowledgeable when it came to answering all our question and helped us make the right decision on the purchase of our air conditioning. All employees who we dealt with were polite and courteous and professional. I think anyone who uses their service will be very pleased with this company. Thank you for great service

Technician, Diavalo Martin, was very polite, professional, and knowledgeable. We felt confident with his service.

Vince M. did a wonderful job replacing our a/c unit. Anthony and Harold did a fantastic job with the duct cleaning of our home. This team from mid-fla were very friendly and on top of everything. Any questions we had they were able to answer them (very knowledgeable). I would definitely recommend this company to others!!! Thank you!

The entire staff at Mid Florida is very professional and very helpful. From Office contact, servicing and installation. Anytime we call we get a quick response. Would and have recommended them.

Very happy with Mid-Florida Heating & Air service call. We called during the week, mid morning that our air was not working. Heather was quick to have someone out to the house within an hour of our call. Thank you Heather for calling us back so quickly and scheduling the service call so fast! Chris was great! He took the time to show us what was wrong, explained how he had to fix it and what it was going to cost. Job was done within the hour and BAM we had air working again! We are very grateful they were able to service us so quickly! Lord knows we cannot survive without air in Florida in the Middle of the summer. I know who I am calling if anything goes wrong with my air or heat... Mid Florida... you can depend on them!

10/10 experience. We called late at night and were able to get an appt for the next day at 11 am. John arrived promptly with all tools needed to complete the job. Our blower motor went out in the air handler. John didn’t hesitate to go up into the attic and start the process to get us back up and running. He took the time to explain what happened and answered any questions we had. Very thankful. Everyone we spoke to was friendly, knowledgeable and had complete follow through. Awesome experience given the (sweaty) circumstances.

Cory arrived today to assess the issue. What we really like about him is his communication skills. Thorough and friendly. Explained the details shown on the work order. 5 stars for the diagnosis portion and will post more after the install. Thanks for your quick response today too! I called about 8:15 and Corey was here about 9:30.

We have been having issues with the a/c unit running. Darrel inspected the unit, found the issue, and not only repaired that issue, but made changes so it will not happen again.We would not be upset if Darrel was our permanent repairman.

This company is great! Quick response time, empathetic and quality customer service. Wes and Charlie have exceeded my expectations!

Mike and Jesses were great! They came as scheduled, worked hard in the heat all day and when they were done it looked like the new unit had always been there. They did not mess up the landscaping and made allowances for my sprinklers even though the new unit was bigger than the old one. They cleaned up all the cardboard and left the jobsite pristine. They cleaned up and came in to make sure everything was running properly and showed me how to operate the new thermostat. I world recommend these guys any time. Great job!

We are very pleased with Mid-Florida Heating & Air! Our technician Ken was very competent, professional and customer service oriented!

James at Mid-Florida Heating and Cooling arrived within the timeframe we were told. He was thorough with his inspection with our furnace and A/C....in fact he was more than just thorough. He went above and beyond what we were used to with prior companies doing the same type of service. We are pleased we chose Mid Florida and recommend them constantly to everyone. Thank you Mid Florida and James for taking good care of our heating and cooling. Hope to see you in late Fall James, for our next maintenance check.

Excellent service very friendly and knowledgeable you need to keep this employee and if it was up to me i would give him a pay raise

My experience with mid fla was excellent. A very good experience from a qualified company. Technicians and installers were great. Would highly recommend.

Checked on Mid-Fla before I called them. They were qualified installers of Carrier. Already knew them from maintenance on my Goodman and found them to be informative and honest.

I called Mid-FL for a second opinion on work that had already been done by someone else. Mid-FL csme out sameday to look over my system and they gave me an upfront price and a straight forward explanation of what my system actually needed. Shaun was great and theyll be my go-to from here on.

Cory was the most thorough, and conscientous technician I have ever dealt with. He listened very well to our description of the issue, was methodical in his assessment of the objective facts, reached a solid and very well explained description of the problem, and laid out a clear plan for solving the issue. In addition, he reviewed and addressed some important but unrelated issues with our system. THANK YOU VERY MUCH to him and Mid Florida for the service we received today.

Great service, fixed a loose wire and all is well within 12 hours of calling!

My friend has 5 days to live and there air conditioning goes out. I called mid-Florida heating and air for help. They came out to check and determined they needed 4 lbs of freon. Friend couldnt afford with all problems they are having. Company paid for freon and install and I covered service call. Thanks for this company and its people.

We have been with Mid-Florida Heating and Air for a long time and always found that their service and technicians are absolutely first class.Steven who serviced our pro poetry this morning was no different in that respect, but he also went that extra step to make sure that the system was in good order and trouble free.I highly recommend this person, and all of the techs we have ever experienced from this very reliable and professional company.

I called late in the afternoon looking for immediate help for an AC that had stopped cooling. Within an hour, Zane arrived and quickly identified the problems and thirty minutes later, I was a happy camper! I was really impressed with Zane. Thanks Mid-Florida Heating & Air!

Ken was helpful explaining any problems and what will maybe be needed in the future, know what he was doing, and did it in a positive way. I would recommend Mid-Fla to anyone. TW 10/09/2019

Our thecnitian, Joshua, was excellent. We requested an emergency service on a Saturday morning, the AC stopped cooling. We had never use this company before but it was an assertive call, everything was handled efficiently on a timely manner by customer service . Josh examples very good communication skills, professionalism and punctuality. He was friendly, helpful and theoral about explaining the problem. He performed his job with expertise. We will continue using your services.

Very nice technicians. Colton did an excellent job troubleshooting and had our air up and running again

James was very smart and personable. I had a lot of questions and he completely satisfied my inquiries with a smile. I highly recommend his Company and his service, Thanks James. John Bullard

Had my ductwork replaced today by Eric and Jesse. Both very professional, knowledgeable and friendly. The price was excellent as well. They had the job done in just under 4 hours. All new registers were included. My unit also wouldnt fire back up when they were done. Eric took a look and found the problem right away. It was a blown fuse (unrelated to there work). He gave me a new fuse free of charge and the unit kicked right on. The cold air feels amazing. Just in time for summer! Will definitely be using Mid-Fla for all my HVAC needs!!

Great service. Quickly diagnosed the problem, had the part needed on the truck & had my air fixed in about an hour! Price was under what I expected & I even got some helpful tips on how to care for the unit!

Josh was amazing took the time to show us the issues and explain the best way to resolve them. Very friendly, clean and courteous. a very happy MidFlorida heating customer for over a decade

I am very happy with the service from Mid-FLA Heating and Air. Kosha installed the new system today, did a great job and was a gentlemen the whole time. The temperature outside was 85 and he remained cool and collected the entire day. Thank you Mid-FLA for the great employees that you have.

Chris was soo amazing. I had a diagnostic done which my gracious friends paid for. My husband became terminal this month and so many unexpected expenses occured. This week our ac went out and I was told my hubby only had a week left..I went to my bedroom and said, God you know my needs..what now...a knock came on my door and the ac company had compassionately fixed the issue. For this soon to be widow..I cannot tell you what that meant to me...not many companies care anymore..God Bless you all for making a difference....and relieving one of the many burdens this lady has in a time of loss.

Whenever I need my a/c checked I always call Mid-Fl. They have the most curtious and knowledgeable people I have had work for me. The reps that come out are always nice and explain things to me before doing any work.

Josh is very efficient and personable. He did the work quickly and carefully explained what he was doing.

Christopher Cook was very nice, prompt, professional and helpful.

We had used Mid-FL to service our existing A/C unit for a number of years. I liked the fact that the same technician was always sent out to our property; he got to know us, and our A/C unit. When it was time to replace our A/C unit, Mid-FL submitted a proposal that was reasonably priced and in keeping with others we had received, When we gave them the go-a-head, the new unit was installed the very next day. Thanks Mid-Fl............

Kosha of Mid-Florida went above and beyond what he was hired to do... In addition to installing our new furnace and a/c unit he found and corrected a massive hole in an air duct in our attic AND even sealed up our dryer vent that runs through our garage. Great service.

Mid Fla Heating Air Lady Lake Fl provided excellent annual service for our home unit. They were prompt, explained the details of the service they provided and are trustworthy. They provided info on other services but there was no sales presure. They have gain me as a long term customer.James C. our tech was very dedicated to provide the very best service and stands by the quality of his work. He took the time to explain what he has doing and ways I could extend the life of my unit. This is a quality company that provides great service at a fair price. They have my hightest recommendation.

The service I received was GREAT! The tech that came out to service my unit was very knowledgeable and answered all of my questions. Thanks for such great service. If ever I need service again I will definitely be calling your company.

The installers were super and kept us informed at each step. We had quite a bit of work done. They were professional during the entire process. We can tell the changes have improved the house. Thank You.

I have nothing but great things to say about this company. Jacob and Kosha the technicians were absolutely great. Thank you for getting me cold air. Thank you so much.

Kosha and James are consummate professionals. They did their job with a friendly attitude and willingly answered all our questions. I recommend them highly.

My Wife & I would like to thank all who was involved in making this pleasant experience ! Our Tech Stephen went above and beyond, our installers braved the rain to get our system in! We Thank you all!!!!

Chris M. was very nice and professional. He asked me if I had any concerns and explained what was done. I would highly recommend Chris.

Darrell did a great job. Friendly, professional and polite. Mid-Florida has been my company of choice for 10 years. Very pleased with their service

Kosha was very polite and knowledgeable! Great tech service guy. Will definetly recommend your services to others.

I was not impressed with their sales pitch at all. The technician had a pre made sales effort that consisted of 1. Dont do anything (not much of an option in FL summer) 2. Fix the ac (replace contacts, capacitor and starting capacitor) for $800 bucks or so and 3. new system for 5k. Being in sales myself I recognized a hard sale. I took the information I paid for and purchased a new set of contacts and a capacitor (starting capacitor was not needed) for $70 and carefully replaced them myself in a little over an hours time. A fair company would have marked up the two pieces I needed and charged me an hours labor. Have never used them again nor would I.

Excellent service! Technician explained all aspects of maintenance . Very professional. Very good experience!

Great service by Kosha and Jacob n ...Well done and we are cool now Thank you for your hard Work # 10 score, was completed in a timely matter....

Josh was on time for the appointment. He knows his business, explains things fully.I bought this place in Williston, come down from WI in the winter, I feel like I can trust Mid-FL heating and air cond. for the 5-1/2 months I spend in Wis. I would give Josh a 5 star rating.

New AC installation with Kosha. He was SUPER polite, thorough and knowledgeable. Docked 1 star because attic access was also supposed to be revamped but he was not informed of this by the team and did not come with that equipment. Otherwise new system running great. Thanks Kosha.

Very dissatisfied customer, did not fix problem, $139 to clean out drain pipe and cement 2 pvc fittings to stop water leak. Did not fix problem. Returned later that day and now says its a dirty coil and cleaning will cost over $400. Plus a $89 diagnostic fee. already pay to this company 258.00 today and want another 460.00They lie - it was suppose to be fix - say he will credit the 139.00 that he charge for clean/adjust drain Line with water and now there is more water running everywhere in the garage so obviously did not do and he agree also told him that I do not want then to return to my home and he say he will credit the additional 30.00 leaving only the 89.00 initial charge.He came back want me to sign a paper.There was not credit as he offered he said I will not crediting anything today you will need to call the office .I will be disputing the charges if they not give me my money back .Dont trust what they tell you, unfortunately I was not home when they came and they took advantage of the person that I left there. as I would have not let them go or pay until seeing the issue fix.

The service technician, James, is absolutely fantastic. Not only is he knowledgeable on every aspect of a heating and cooling system, but he also provided key insights that helped me understand the nuances of my HVAC system. Needless to say, in Florida, without tip-top HVAC, your life can be miserable. James is totally a five star professional!

Techs always professional

We were pleased with the excellent job Kosha did cleaning and sanitizing the ducts in our home. Very polite and he explained every thing he was doing. so we could understand. we would RKL

Chris was very professional and explained the process. He didn’t try and push products or services and was very friendly and understanding. He provided excellent service!

Josh was extremely helpful. Very prompt and knew what he was doing. Very knowledgeable about our unit.

I met with Annette late this afternoon with my wife and being that I have also sold HVAC service contract in the past, I was quite impressed with her total knowledge on talking about the system I needed. She showed me rebates, savings using the 16 seer system, not needing noncapacitors with the new technology out there. She explained your total security guarantees, 24/7 service, all of the parts I would be receiving in a new HVAC system. Overall, a great sales presentation, with a reasonable cost, that I am considering. I always go out for 3 bids for a major purchase, but your company I find to have great techs, which also is a consideration. You should feel fortunate to have a great salesperson like Annette working for you

Just want to give a big shout out to Miss Heather she is great to deal with and goes above and beyond to help and resolve your problem and Jay the tech was also great so if youre having A/C problems give Heather a call and I guarantee she will help you and in a timely manner and Thanks again for your help Heather and Jay

Annette F. was very thorough and friendly, she has an undoubtedly professional manner in how she conducts her business and care for customers

Jacob C. did a fantastic job. A job well done

Cory was awesome. Very friendly and knowledgeable.

We called about a problem we were having and within a couple of hours Cory came out and got everything working, was very professional, friendly and answered some questions we had.We always are very happy with the service from this company.

Chris C explained to me how the Wi-Fi works, helped me establish the correct password, informed me about the phone app, and setup the app on my phone as well as connecting the wi-fi to my network. GREAT JOB!

Customer service is really bad . They show up to your house they say they did this and that no signature. Definitely not recommended . I will not be back .

No Complaints, in fact every aspect of the office staff to the technician and service was as good as it gets. I would give it a five star rating however I found much of the complaints here on Google to be accurate in that this IS a Heating and Cooling company interested in sales. The upside to that is a trained staff with consistency. Not everyone wants to be greeted like the ol Kirby door to door vacuum cleaner salesman. Perhaps there should be a note taken by this company to change the order of their pitch upon arrival....lets see how we can help you today, whats wrong, and then the options...My story and happy ending? My very senior mom who used to handle these tasks with ease has become hesitant and insecure around repairs and maintenance. We have established a good repore with several people that take wonderful care of her. When her heat went out in December, that wonderful company was not available for a couple of days. Based on recommendations on my Next Door app, we called Mid-Florida. The office was compassionate and understanding. They also had a busy schedule but due to the large fleet, were able to respond within hours.I spoke to the technician, knowing mom would be hesitant and over the phone, he was a bit too confident in handling the delicate situation. His delay in arrival was backed up by a phone call. I honestly did not believe his story but then again I managed a fleet of technicians from a home service company and I have heard all the stories. Either way, he called and the delay was not disruptive to us.Upon arrival, mom says he was mentioning a new furnace. Indeed ours has outlived its normal life however we have other plans in the near future. We needed heat for mom! It turned out that Amerigas had erred in their system and her senior auto refill of propane never happened and she was out completely.The technician checked everything thoroughly, complimented my mom on her clean and well maintained furnace, noted what could be a problem in the future and showed her what to look for, then called me and apologized more than once that he had to bill me for the service call.Was this a perfect, old fashioned experience? Close. Our generation will miss the personalized services we grew up with since the smaller mom and pop companies have continued to disappear. Something to value in the next generation is a company determined to train and educate their employees to provide consistency to all customers. Note: like doctors, some of their bedside manner takes experience....give em a chance to get there! This company is really working on it! If you dont want to buy, dont. But I suggest listen openly to the options and knowledge to see if the upgraded technology will save you money in the long run and decide. I did not find them hard sell and not interested in repair. I found they did their repair service well, while providing the information that may lead to a sale.

Kosha was probably the most polite service person I have ever dealt with. Everything thing was yes sir and no sir and he took the time to answer my stupid questions without hesitation. Kosha went on about his business installing the new HVAC system in my home and was never not busy. He was very methodical in site prep, leveling the system, and wiring the system. When the install was complete and running he stayed to make sure both components were working properly. Each time he had to enter the house he put on protective booties to keep the floor clean and when he went back outside he removed them to be sure they did the job there were meant to do. After the project was complete, Kosha cleaned up after himself, sweeping the floor (I think it is cleaner now than when he arrived) removing all debris and double checking all work completed. Would I hire this service again..A huge yes and I would request Kosha as the service tech I want.Great Company!!!!!

If you call with a broken a/c it seems like all they really want to do is sell you a new unit. After they tried to push us into getting a new unit we called another company for a second opinion and they were able to fix our a/c in about 15 minutes. We have a 18 month old baby in the house, and instead of taking 15 minutes to fix the a/c he gave us an overpriced quote to try and convince us to get a new unit. The price he quoted us was almost 3 times higher than the price of the other company charged us for the repair.Giving them credit where it is due, they are very fair with their after hour pricing (after 5pm). They dont charge any extra fees to come out after 5pm or even at 2am. Unfortunately for them the lost out on doing business with us because they went in for the kill. If you are dealing with Mid-Florida, I highly recommend getting a second opinion before you make any significant decisions about your A/C.

11/04/15...This is the second time I have reposted my review, lets see how long it stays up this time!Very pleased with your tech Wes. Very disappointed with your level charging system. Never expected to be paying such an outrageous charge of $303 ($89 Diagnostic Fee) and Level 2 charge of $214 just to determine it was an evaporator coil leak which took the tech 10 minutes to identify with a sniffer. Any other company would include all this in initial trip charge and diagnostic fee of $75.Then I was slammed with a $3115 evaporator coil and biflow filter dryer charge plus $187.50 for refrigerate, TOTAL: a staggering $3724.50. Thank goodness the tech advised me to buy their service plan for and additional $119 otherwise it would have been an additional $468! Who can afford such outrageously high charges?Steer clear of this company unless you just have money to burn. I will do my best to spread the word about Mid- Fla throughout The Villages and the Ocala area.RC Mole

On time, professional service. Very respectful of home ownersproperty

Great place of employment!

BEWARE!!! Mid-Florida Heating & Air quoted work to my wife at $1640 when Patricks H&A did the same work for $360; over a 450% difference. The AC unit was under warranty so the pricing was mostly labor.

THE OFFICE MANGER SHOULD BE FIRED SHE IS THE WORST PERSON TO GET ANY THING RESOLVED SHE DOESNT EVER WANT TO TALK ON THE PHONE IVE CALLED 5 TIMES AND THE GIRLS SAYS SHES BIZZY SHAME ON YOU I NEED TO SPEAK TO THE OWNER

Mid-Fla heating and air sucks, not only do they lie, they dont stand behind their product, if you want to bypass the misery, stay away from Mid-Fla.

Excellent