user
Vivid Nail Salon
1731 2nd Ave, New York, NY 10128, United States
Appearance
Vivid Nail Salon

Comments
H
Review №1

The service was okay. However, the Powder Gel did not last too long on my nails nor the nail polish on my feet. The price is pretty good so I will give it another try at a later date. Overall, it’s not a bad place for your pampering needs.

Ju
Review №2

Great prices and also the stuff is very friendly. I have been there many times and they are always ready to help you.Thank you for being so nice.

Je
Review №3

Been going here for almost 2 years. The literal best, always regret if I go anywhere else. They give 50 dollars off after you spend 500 which is great like everything 10% off. the nicest people with great attention to detail!!!

Be
Review №4

This place is horrible. If I could give no stars I would. I really thought I found a hidden gem near my job but their customer service sucks. I got a dip powder new set as well as gel nail polish on them (we used OPI) on a Friday and went home and took a shower. After my shower 6 of my nails had already peeled off like literally peeled off. I called them to let them know what had happened. They stayed they would redo my nails free of charge. After going back on Monday I wish I had not. One of the owners or managers on duty redid my nails this time with the orange color as seen below. She tried to tell me I was the only person who had experienced this but the same day I went in to do my nails there was another woman coming back as well because her gel polish also peeled off completely. I left that day already with the idea I would never return to that spot again, but 1 days after redoing my nails from the horrible job they already did my nails have chipped and already started peeling. I was extremely disappointed and felt at this moment I just need a full refund for the untrained staff they have there. I had called to let the manager Safa know that I was highly upset and only wanted a refund. When I went to the salon to receive my refund it was even worse. At first she tried to sit me down to redo my nails for the 3rd time. I explained that I already called and wanted a refund for this. She at first went to the register to give me my money back and then after speaking to her employee she decided to only give me half. Did I pay half when I came? I asked for a full refund and that is what I expected. She told me no she will only refund half because it’s been 10 days when in fact it had not. From Friday to Monday when they were originally done had been 3 days and from Monday to Wednesday when the second set was redone it was 3 so in total 6 days. After repeating she would not give me a refund I spoke with my bank company and had it done for me. This spot is horrible. Their service sucks. They tell you they will do one thing and don’t do it at all. Please skip out on this place if your in the neighborhood and pay an extra $10 somewhere else for a quality nail salon. I am also an Influenser on Instagram and will definitely be letting my 22k followers know about this location.

Ad
Review №5

Amy is the best message therapist!

Am
Review №6

Very nice staff and clean place, I get my manicure and pedicure with the amazing women. Its always such a joy coming here and very close to home so convenient.

Al
Review №7

Great place - lovely ladies!

Yi
Review №8

Very affordable price especially in UES. They have great customer service. Every time my gel manicure is well done. One time I accidentally peeled it off and I went back, they immediately redid it for me for free. I usually go to Jane, but everyone there is great at what they do.

Ma
Review №9

Great place, very nice owner. My favorite nail salon.

De
Review №10

I got the best gel manicure I’ve ever gotten in my life at this place!! So happy I found it!

A
Review №11

Im surprised to see all the horrible reviews. I really like the person who did my pedicure although Im not really a nail person. I just go for a good scrub and clear polish. I did notice two seperate times people had come in to get something fix that didnt go right from before. But for me Ill defnitely be back. Perhaps if youre looking for something a bit more advance it may not be for you.

Sh
Review №12

I cant go to this place anymore. The last 3 times Ive been they cut my cuticle to the point of bleeding. Im scared of getting an infection. 2 different nail techs made the same mistake. I do appreciate the reasonable prices. I was pleased with the paint job, but Im in pain as I type this. The nail techs acted like is was no big deal. Im wondering how often they do this to customers.

Sh
Review №13

Not a good experience. Pushed my left great toe cuticle back so aggressively that it was red, became inflamed, & caused pain with summer sandals & walking for a good week. Despite my saying ouch loudly twice, did it again. Another girl took over, fair mani, pedi at best. Wont go back, that is for sure. These nail salons need to be monitored more closely. Working on making this happen.

Ya
Review №14

Great experiences, nice services. My girlfriend always come to the store. The price is reasonable and the services at professional.

De
Review №15

I dont get acrylic on my nails so I appreciate an excellent manicure. Im very detailed oriented so cleaning them, and shaping them close to perfect is what counts for me and Im very hard to please when it comes to manicures but I was sooooo satisfied I love this nail salon =]

Me
Review №16

Great service and decent prices. Jane is a fantastic manicurist

Pa
Review №17

Very inexpensive salon with nice staff. Sometimes the details are lacking

Sh
Review №18

Love this place!!

m
Review №19

I only go to ONE girl in there the rest dont EVER talkto me nor paying me any attention when I walk in. However if someone of a different race comes in its hey how are u doing today ? What would u like today??

Da
Review №20

The lady’s here are so disrespectful and they complain that we didn’t give them Enough tipsI will never come back here again

An
Review №21

Very great to know this place

Pa
Review №22

Really nice staff

My
Review №23

Best manicure and pedicure

La
Review №24

Such a friendly staff and clean place

Je
Review №25

No good

Information
76 Photos
25 Comments
4.1 Rating
  • Address:1731 2nd Ave, New York, NY 10128, United States
  • Site:https://vividnailsalon.business.site/
  • Phone:+1 212-722-0100
Categories
  • Nail salon
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–8pm
  • Wednesday:Closed
  • Thursday:10am–8pm
  • Friday:10am–8pm
  • Saturday:10am–8pm
  • Sunday:10am–8pm
Similar organizations