On the weekend of my bridal shower, I wanted to give my mom and sister a wonderful spa day - Zano did not disappoint!!!They were able to switch some schedules around to accommodate my requests and I am so appreciative. The concierge (Rodrigo) and Nick were incredibly responsive and helpful prior to our visit.Our service providers were AMAZING as well. Tracy gives a top notch massage and really listens to your needs.PC was a pleasure to be with for our nail services. She is passionate about the good quality products the salon uses.I loved the experience so much that I am going to try to book the service for the day before my wedding.Thank you all for your amazing service!
Always love coming here, the location is great and the service is very good. Have been getting my hair and eyebrows done here for a year or two, plus getting it dyed a few times(Madison is amazing!). While it is on the expensive side the location and the great staff keeps me coming back!
The location has beautiful views of the Naperville skyline. The facility is clean and classy.They now have a barber named Maurice who does cuts and my personal favorite a hot shave.A good hot shave at a modest price is very hard to find, but youll find it here. Maurice uses superior products, is highly trained and clearly takes his shave seriously.This is a home run. Go treat yourself!
Love Maurice!! He always takes care of my son when he comes in. Great barber with a great personality. ♡♡
The single worst haircut experience Ive ever had. No exaggeration.The hairstylist working on my hair was not experienced or professional - my hair was chopped in sections and was so uneven I had to get another cut the next day to even it out. Seems like the salon allows even non-hairstylists cut hair so the person who cut my hair just really didnt know what they were doing. Not to mention the lack of professionalism - the haircut was maybe 10 minutes (no time or care was taken in the cut), but even that was too long. The person was making moves on my while trying to cut my hair. It was a violating, traumatic cut experience Id recommend avoiding if you can.
I went back and forth about writing this review but felt it necessary. While the staff was extremely nice and professional, I was very disappointed in my hair after the appointment. I had even gone back a second time to have the colorist fix it, but it honestly just looked the same after. It is not my intention to be rude or mean, but I am disappointed that I spent $200 on my hair for essentially a very little difference and not what I had asked for. I have attached the photo of what I was looking for and showed my stylist (balayage) and what was done to my hair (essentially only highlights by the front of my face).
Myla is my favorite, she does great work every time and is so personable
I love this place so much, along with a hair salon, they have a nail salon. The stylists are so sweet. Highly, recommend Lisa Zander. Enjoyed talking to her and shes simply so friendly!
Ive been going here for years and years and its always professional. Love that i can book online
I am Turkish, and Ive been in States for 1,5 years. I had very long hair and I was anxious to get a hair cut; however, it was my first time at Zano. Meredith was friendly and professional! She listened to what I want and she did an excellent job! I was blown away!!! Thank you Meredith!!! You are the best!
I enjoyed a lovely pedicure in a very clean, well-distanced space at Zano. The staff is very friendly and great to chat with. I appreciate all the precautions they have in place due to COVID-19. I appreciated the fact that they were taking contactless payments and also either cash or Venmo for gratuity - very convenient!
Always get what I ask for. They never shove products or ad ons down my throat which is my favorite part.
The atmosphere here is positive and staff is incredible and highly knowledgeable. I have always left with a great haircut. I would highly recommend this place to anyone looking for a stylish haircut!
I came in yesterday for a tinted balayage. I came in early and was very excited to get this done. I have never been to this place, however my sister has, and I drove 45 minutes to come here for the best quality service. I was very disappointed with the fact that my hair came out BLEACHED BLONDE and not even slightly what I wanted. My roots were uneven, and the back of my head had unfinished pieces. When I asked the manager, Allyson, if I could get it tinted a bit, she rudely told me that it would be an ADDITIONAL charge on top of the 130 I just paid. This place is trying to scam you and your money, never coming here again.
Excellent service and reasonable price! Got the my hair done the way I wanted by Meredith! She worked wonder with my thick coarse hair. Someone with that kind of skill is hard to find!
Love this salon! Prices are reasonable and staff are friendly. I always have exceptional experiences here whether for hair, facials, or whatever! Myla is amazing at color, Maurice is excellent for haircuts, and I love facial peels with Dana!
Today was my first time here and it definitely won’t be my last! Everyone here is so friendly and accommodating. Amy corrected my hair and it looks amazing now! I feel so much better about myself because of her. Amy is a life saver. Definitely recommend this salon!💞
I’m not one to write reviews but I have to for this salon. I just came here for my first time and I had the greatest experience.
Myla is the best! Always have a great experience with her, whether it is for cut or color. She is so sweet and my hair always turns out amazing! I get so many compliments on my hair, thanks to her. My hair has never been so healthy in my life. Highly recommend her!
Leanne is my stylist and I highly recommend her because she really cares about her customers. Im pretty sure the rest of the staff is amazing as well. Give this place a shot, theyre very talented. And for once I actually have a stylist that will actually talk to me and give me important tips. Thank you Leanne!
This was my first appointment with Myla and I am so happy with how it turned out! I came in for a balayage and trim. Myla communicated with me so well about what I wanted in regards to the color... it came out exactly how I wanted. Recommend for sure!
Myla gave me an amazing cut. I receive compliments all the time. Short hair can be tough.. she listens to you and will give a cut and style that matches your lifestyle.. mine happens to be wash and wear...and it looks great after air drying ..
I’ve been going here to get my eyebrows done for the last year and they are great! They staff is very good at making sure it’s a comfortable environment and they offer water while you’re waiting. Everyone there has always been very kind to me and they have always been able to fit me in same day even on short notice! As for the actual waxing itself, it’s on the pricey side, but it’s worth it! It’s basically painless with the sensitive skin wax they have and it always turns out looking amazing! This place is definitely worth a try.
Leah is the BEST! She takes the time to listen to you and what you want, and she gives her professional advice. Exactly the perfect balance of what you want from a colorist! My hair turned out great! Can’t wait to come back!
Would never use this company since dishonest and weird person Ausra Bloseviciene with this company
I went to Zano Salon for a balayage and had an appointment with Myla. She was very kind and explained to me what she was going to do. Because of COVID, they do not blow dry hair, so when I got home, Myla messaged me asking how I liked my hair. I explained to her that I was hoping for it to be lighter, and she offered for me to get a touch up within the next few days. When I went in again, she asked me what I wanted and she made sure to get what I was hoping for. I loved my experience...will def be going back!:)
Zano salon gives a phenomenal experience!Being a guy I was not one to go to a salon to get a haircut, but after getting a gentleman’s haircut from Maurice I would go no where else! Maurice has a great attention to detail, is a great conversationalist, and all around delivers a great experience!
Love this place. I go to Maria for a mens haircut and she is outstanding. I usually cut a ton of hair off and I always leave with a refreshed feel and a smile on my face. Always great conversation and nice people working. Highly recommend!
I first came here about 2 years ago. I always got my hair cut at other places that didn’t do such a great job. I finally decided to pay more for a better haircut. Literally the best decision I have ever made. Gabriella has given me the best haircuts/hair washes and style better than anyone else has ever! Everyone here is also so very kind and so helpful, I feel so comfortable being there.
Went for the first time to Zano Salon last month Myla did an amazing job with my hair it was years i didnt do my hair. Loved that she makes sure that you are satisfied with your hair. She is very passionate about her job. Overall i loved my hair went in for a balayage and left with amazing hair got so many compliments. I will trust her with my hair needs. 100% recommend her to any friends and family. Taking all precautions during COVID time.
Everyone at the salon does wonderful work. Highly recommend to any man or woman! They not only provide amazing services but you’re treated like family.
I absolutely love this salon! Amazing stylists, great vibe and so hospitable! I go to see Payton and I always leave feeling amazing with a fun fresh cut, healthy hair and she’s amazing with color! She’s the sweetest and makes it a great experience. Rose is also an amazing stylist!
When it comes to massages, Tracy is top-notch! She is the only massage therapist I trust to give me a thorough but relaxing deep-tissue massage - as a working mom of two small boys, Ive been to many other places in a pinch, but I keep coming back to Tracy because shes by far the best around. She makes my limited self-care time worthwhile! The spa is quiet and calm, the table is always toasty and comfortable, and Tracys genuine personality and warmth makes her massages the perfect combo of relaxation and rejuvenation! I went in for my massage unable to turn my head all the way to the left, and the moment I got home I realized that crick in my neck was completely gone....she works wonders! Im always so sad when my massages are over because I know reality will set in too soon. I highly recommend booking a massage with Tracy - you will not be disappointed!
I absolutely love Zanos! Dominique is a true artist! She has been doing my hair for about 6 months now and I don’t trust anyone else with my hair. She is all about hair health and always keeps me informed on how my hair is doing. Being an African American woman it’s very hard to find someone who can deal with my thick curly hair and get it really straight. She does just that! I’m so happy with her and the salon as a whole.
Just went to Zano’s for the first time yesterday for highlights. Had Myla and she was great! Knew exactly what I wanted and made it look so natural. She is the only one that has colored my hair and will continue to be. Definitely recommend going to her.
Love, love, love my stylist, Lawrence. He is the best. My colorist, Lauren is amazing also. Customer service is top notch.
The salon was very clean and nice! My stylist, Dominique, did an incredible job, cut my hair exactly how I requested, and styled it beautifully afterwards. I will definitely be back!
This is one of the best spas I have been to in a long time. I dont treat myself often. But when I do, Zano Salons does not disappoint. Their specialists provide excellent manicures and pedicures.
Beautiful salon. Its small yet well designed. Friendly staffed. Haircuts are pretty decently priced as well. My hair was super outgrown and the woman did an excellent job. I will definitely go here again for another cut!
Everyone is so kind and helpful. Meredith is amazing and honest. She does a great job Everytime
I will never go anywhere else!! Lauren is an incredible colorist and took care of my troubled hair! She took her time to explain and match my color and it ended up perfect!Moreover, Lawrence blew my hair out like never before. He is TALENTED and worked with my difficult, colicky hair.
Love my hair color, cut and eyebrow wax! Staff were so helpful, cheerful and professional. Definitely will be going back.. already booked my appointment!
I like zanos.Its always a great day when I get out for some pampering! Great salon and spa. Wonderful staff, experienced stylists, and great location.
Ive been getting my hair cut by Cassandra for what seems like forever, but in reality its been probably 15 years at least! Shes super sweet, easy to talk to, listens, and simply knows what works for my hair. I trust that when I go in to see her I will come out happy with a great cut. She knows my hair and I really value her opinion. Love her!
I worked with a colorist and a stylist.The colorist had half the time she needed for what I wanted so we discussed options for getting as close as possible in the time crunch. My choice was a little crazy and vibrant and she was as exited as me. The color ended up beautiful and exactly what I wanted. (Ombre + vibrant multiple colors)The stylist seemed to read my mind. I prefer to leave my hair cut to the stylist. The cut she chose is a fantastic length for me. My layers are exactly how I like them and she double checked with me about my bangs length which was one of the few things Im picky about.Overall, it looks amazing. They communicated with me. The salon was beautiful. And they can do both complicated and simple hair related things.
Lisa C is phenomenal!! I get so many complements on her beautiful, creative artwork and am always thrilled to tell others to go see her. Shes got a great eye for colors and designs, and shes always willing to try to bring your nail dreams to life 😄 getting some Lisa-pamper-time is for sure one of my favorite ways to treat myself!!
I LOVE Leah, she has dyed my hair both darker and lighter (on separate occasions). I always get asked where I got my hair done because it looks THAT good! Highly recommend her!
I beyond love this place. I get both my highlights and hair cuts here and I have yet to leave unhappy. My highlights are done perfectly by Ann and I just recently went there to get my haircut. I told her I was so unhappy with the style of my hair and had no idea what to do with it, just that I hated it. She easily came up with a new style, a new look, cut it and styled it and then later taught me how to style it so I’m happy with the cut! I’ve never walked out of a salon as happy as I did. Also, very LGBT friendly place, I referred my girlfriend here after my great experiences
I have been seeing Cyrena for about 6 years now! She does an amazing job with my eyebrows! I will not let anyone else touch my eyebrows but her! She is a gem! She has such a great personality! See her for all your skin services!
Amy is Awesome! Her talent for color is unparalleled and she never rushes with clients. She takes her time and makes each person feel comfortable with results that are always amazing.
Great experience from start to finish. And I love how Meredith cuts my hair
I absolutely love going here! Ive been multiple times and gotten various services and each one was perfect. They are very passionate about what they do and it shows in their work.
The talent at all 4 Zano locations is absolutely incredible. Each salon professional is trained and educated in all important aspects of not just hair, skin, and nails, but customer service as well. Kennedy cuts my hair at the downtown location and she is phenomenal. For impeccable service always choose Zano.
I had my first appointment at Zanos this month, and was extremely happy with my outcome. Had Londyn as my stylist, and she had such great ideas about what hair color/cut I should strive for, so I let her do her thing and boy! I am so happy with the results I got, a great hair cut and fabulous blonde highlites (-_-).....
Great customer service and stylist are fantastic. Very willing to listen and give advice on what looks best.
Zano Salons never fails to impress me. They give excellent haircuts and carry the best products for your hair styling needs. In addition, their staff are updated on the latest trends.
I love the staff at Zanos. Great customer service. Monique always does a great job on my hair. I love her!
Trinity was amazing, I had a very relaxing experience after a long day!
I cannot say enough about my experience here. I see Amy for color, Gabby for cut, and Cyrena for my eyebrows. I love all three of them so much!!! They always do such an amazing job even when I am not 100% sure what I want done with my hair. I have been a customer of Zano for several years now and never plan on going anywhere else!! They never disappoint.
I finally found a salon in the suburbs where you can get an edgy look while keeping it classy! The service was superb. Riley and Ashley are awesome I gave them control and they surprise me by making me look ten years younger. My husband and children are still complimenting me on my look! I found my favorite salon and Im so excited to see what happens in the future. Everyone should come here at least once in their lives to have a one time life expirience.
I have always been happy with Zano in downtown naperville for hair cuts color and nails. Yesterday just sealed it!Lawrence is a miracle worker 🙏. He completely transformed my damaged hair (from a bad smoothing treatment at a different salon ) in one sitting. He explained what happened with my hair, suggested a treatment plan, was not at all pushy and explained every step of the way as he was working on my hair. My almost waist length Hair that I thought I would have to cut off is almost back to normal just with one treatment. Can’t wait to go back for my 8 week follow up with Lawrence
Place is clean and professional. Loved Maggie - she was super nice and did a great job with my hair 😊 will definitely be returning soon.
I absolutely love going to see Dana for my facials. She takes special care in each product and procedure she uses on me. I always come out of a 1hr appointment feeling like I spent the day at the spa. :)
On my visit I had my hair colored it came out beautiful I love it !!!!! Cassandra colored my hair she is a AWESOME Colourist and hairstylist.
Always have a great experience! From color to cut, and spa services, I am happy with results each and every time. They have great staff who are extremely talented and knowledgeable. Customer service is continuously on point with friendly greetings and refreshments.
Amazing salon! Its beautiful inside and I had a wonderful time with my ladies for my bachelorette party. The event coordinator that helped me went above and beyond to make sure everything went smoothly. Thank you guys for a great time!!
Leah does a great job coloring hair! Shes very helpful in figuring out what look I want and what will look best on me. I love the way it turns out every time! Absolutely love her!!
Amazing experience today at Zano with Myla. She had a good reviews from other customers, so I decided to book my appointment with her, couldn’t have made a better choice!!!I had blonde hair until Dec 2019 when I decided to do a quick touch up at home for my grays and my hair turned out super dark... so I had to wait a few weeks to color agaiin, and here I was todaY, with virtually no hope of being blonde any time soon! I figured it would take months to get anywhere close to being blonde again.... well, I was wrong!Myla was on point with the time of the appointment, she sat me down and we discussed what I wanted and expectations for today. She listened to everything I wanted and told me step by step what she was going to do.To say I am pleased with the results, it’s a major understatement!!!To say it simply, Myla has been one of the best I’ve ever had doing my hair. And I am VERY pleased with her work!Keep it up, Myla!!!
Just got my first hair cut with Cassandra and it is exactly what I wanted! She’s great, she really listened and knew how my hair needed to be cut for the style I wanted. I would highly recommend her!!
I have had Lisa Klass Cibulskis doing my manicures and pedicures for several years. I’m always thrilled with the results.
Myself and many of my family members have been going to Lawrence for over 10 years now! He is the absolute best! The overall service at Zanos is fantastic. Everyone is always friendly and helpful.
Ann does amazing color on me every time I go to Zano Salon! I always like to change it up, and it doesnt matter if shes doing a balayage or a solid color, she is so talented and always makes sure my hair is healthy and strong. You will not be disappointed if you go to see Ann!
Ann (for color) and Gabby (for cut/style) are THE BEST at what they do! I have never had so many compliments on my cut/color. My hair always feels so healthy when I leave. Zano downtown has the best receptionists- theyre so sweet and accommodating from the time I walk in and offer me a beverage, to the time I leave and they compliment my hair. I definitely recommend Zano downtown to anyone for a quality experience. I love that they use Kerastase products, which are my absolute favorite. Ive been coming here for a few years and Ill never leave!
I see Lauren for my color and Kennedy for my cut. My hair is extremely fragile but I never worry when Lauren highlights my hair. They both make you feel like you are part of the Zano family. I always look forward to my appointments and I go a lot! I wouldnt trust anyone else with my hair.
Niki was super helpful when I had to reschedule my appointment last minute for later in the day. (traffic from the city was horrible!) This was my first time at this salon with Niki and it was everything I want in a salon experience - relaxing, fun, welcoming, chill. The salon is beautiful with many things that elevate the overall experience - citrus water, up-to-date magazines in plastic covers, great brands (that smell really great!) and everyone being friendly. Im a city girl, so it takes a LOT for me to drive to the burbs - I will be going to Niki and Zano salon exclusively. The salon and Niki are worth the drive (just not at rush hour)!
Went here for the first time for a correction/color touch-up for my ombré. They did an amazing job! And the salon is beautiful and clean. Prices are fair too. I highly recommend this place!
I love Zanos! Leah who does my hair always does an amazing job. I come in and tell her an idea of what Im looking for with my hair and she always does it perfectly. Shes so personable and makes the experience a great one every time!
I will never return. I went to Zano the first time for a color, cut, and eyebrow wax after seeing a promo for 50% off new services. The colorist did a decent job and was really friendly but the balayage ended up just looking like a meaty platinum blonde dye job with a half inch of the roots grown out. I had shown her a picture of the warmer honey blonde I had wanted and it was absolutely nothing like that color when she finished. Then, the junior hair stylist that cut my hair was not friendly and butchered it past the point of no return. Then, when I went to check out, the woman told me that the promotional offer did not apply to all the services, only one. This would be understandable if the person I booked the appointment with hadn’t guaranteed me that it would apply to all services. The woman at the desk proceeded to “call a manager” whom she claims agreed with her it could only be used on one of the services. I paid and left very frustrated by the haircut and checkout process. A half hour later, I got a call from the woman at the front desk saying the promo actually should’ve been applied to all services “according to a manager” and I was refunded. While I appreciate them calling and processing the refund I should’ve gotten in the first place, the overall experience was tainted by the curt attitude of the hair cutter and the terrible cut as well as the failure to provide good customer service at checkout. With so many options in this area, I’m not daring to risk returning to this salon.
Had a manicure with Francesca. I would highly recommend her
Londyn was easy to talk to and I’ve already had compliments on my hair!
I had a great experience while receiving a manicure and pedicure at Zano Salons in Naperville. The staff did not rush and spent a ton of time to make sure I was happy with the treatment and results. I will pass the word on to friends about this salon!
Lawrence is the best! I moved 25 miles away and still go see him. I wont go anywhere else. Have continued to drive out to that location for years now. And I wouldnt want anyone other than Marissa to do color!!!! Amazing artists; both of them 😍
This is the only place I go to cut my hair! The service is great and i get what i want every time! The price is super affordable and they can always fit you in for the time that words best for you!
I have never gone to a salon that provided such consistently wonderful service. Leah is simply THE best at coloring and Gabby always gives me a great cut. I hope they never move!
This is by far the best salon. The owners care about about the business and it shows. Suggest to do it!
Cassandra szymanski is the best hair designer ever.....she listens to you and does exactly what you want with your hair.....very patient and caring..she knows her stuff...she has been cutting and styling my hair for over 15 years....shes very creative! She has a bubbly personality that will keep you coming back.
Just saw Leah last night for a little love... I havent had my hair colored in 2 years and had no real vision but knew I needed something! Leah suggested babylights and Im obsessed! It looks so great. Thank you!
Mikayla is the absolute best! I always trust her to come up with ways to freshen up my color and her blow drys are phenomenal. She has such a talent for what she does and is a great asset to Zano!
Easily the best hair salon in Naperville. I live really close to here so I can walk and its super nice. The staff is always super nice, and my cuts are great!
Had two bad experience with color. Very disappointing. Waster of my time.
Great place very professional and friendly. Lisa is excellent. Cris W
I have been getting services here since I was in elementary school - and now I am a junior in college! Vanessa has never failed to amaze me when she does my nails, and Monique and Londyn are my go-tos for haircuts. I have thick, textured hair that often stumps stylists, but they have never failed to amaze me with the haircuts they give. The whole staff is so personable and fun to be around. My whole family loves Zanos!
Zanos downtown Naperville is the first and only salon that has actually made me want to stick around and keep going back! From the moment you walk in, everything is so clean and professional. Starting with the great welcome desk, and waiting area. The music playing in the salon is on point, and every stylist and associate is welcoming. Youll never feel out of place or like you dont belong there. I get my hair cut and colored, and my eyebrows waxed at Zanos downtown Naperville location and I always look forward to my appointments! Just the best salon all around. S/O to Sienna, for the BEST color and cuts!!! Shell make your hair look great while also keeping its health a main priority.
I have since moved out of the area but Zanos DT Naperville was my Salon for over a decade. Primarily for nails and hair - specifically Kennedy for hair, and Lisa for nails. Absolutely loved everyone there! Marissa for hair color was great too! Top notch in their areas of beauty, they all became friends of mine. I miss Zanos a lot! I havent found a replacement good enough in my opinion.
Love Skin express moisture facials with Rachel. Left feeling hydrated and glowing! Super convenient too while hair is processing!
Great place to go! Stylists are friendly and professional. Hair colorists are excellent. Everybody in the salon is there to service the client! They even hang up your coat or get you a cup of coffee. Love Zanos!!
My stylist is great, she is friendly and attentive. She does a great job on my hair. Would def recommend!
Ive been here 3 times now to see Amy and Ive left happy each time. The whole staff is very friendly. You can tell they work well as a team to make sure clients are taken care of and arent waiting too long.