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Geiling Auto Service
737 Papworth Ave, Metairie, LA 70005, United States
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Geiling Auto Service

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Ca
Review №1

They were able to replace my throttle body for a lower price than other places. Also I loved being able to make an appointment online, saving me time and allowing me to better plan my day! They were kind, commutative and got me my car back just in time to evacuate for IDA. I feel safer on the road now because of them. Thanks!!!

Di
Review №2

Installed a new horn in my 2002 F150. I love it! People can hear me now. Awesome!!!

Sh
Review №3

I have used Geiling’s in the past for my Lexus as well as for my Infinity. They have given me excellent service and have always been upfront and honest with me. Their service is exceptional!! They are great about taking your vehicle quickly, providing prompt service and keeping you updated on the status of your vehicle. I would definitely recommend Geiling’s for quick, honest service. Their pricing is excellent for the great service they provide.

As
Review №4

I was referred to Geiling through an extended warranty program and got the most professional, courteous, and fast service. My issue could not be resolved when I called but they were kind enough to look at my car to make sure that it was safe to drive until I could get an appointment. I eventually came back for my appointment and was given a thorough explanation of the issue and the best course of action to take. I appreciate the patience and care shown. I ended up getting an oil change and will definitely go back for basic maintenance and to fix bigger issues, if need be. I would highly recommend Geiling and they have a customer in my for life!

Ly
Review №5

We have used Geiling Auto Service for ALL our auto repairs on our 3 cars for 10-11 years & would not consider using another repair shop.They are experienced, highly rated, incredibly professional & above all, honest & trustworthy.I dont know how their price measures compared to others because after the first few successful repairs where others were unable to fix, I dont use or get a price from any others. I know theyll fix the problem, do it timely & its done!

To
Review №6

They called with an estimate & I approved the repair. The final cost of the repair was actually less than originally quoted. How often does that happen? Ah.....never. They completed the work when promised. I am very satisfied.

Da
Review №7

My Pontiac Solstice needed a lot of work. The A/C Blower motor died, the check engine light came on, it began to bog down when I gave it gas, and I was very concerned. Worked with Renee there at Geilling and he kept me informed as we went through the process and fixed each piece using my priorities so I could control the cost by only fixing what was most important to me. I ended up getting it all fixed and I am elated with the performance increase. I had bought this car used so this is actually the first time I’ve seen all she was designed to do. Hats off y’all, color me impressed!

W
Review №8

Great service. Didn’t try to sell me anything I didn’t need. They are very good and therefore are very busy but they squeezed me in and had my car fixed in a day. I do not live in New Orleans but would definitely use this shop regularly if I did.

Le
Review №9

I have max care and I know my car. I’ve been having my car for over a year now and it recently starting acting funny. I especially noticed it when I had just gotten an oil change during the storm I had to get another one. I then bough my car here through max car to help with the issue they told me I needed an oil change I said I just got one 3 weeks ago and before that 3 weeks ago I said please take a deeper look I know my car something is wrong 3 oils changes in 3 months that’s red flags. They all where so nonchalant didn’t care what I had to say which is bad considering the fact I just had surgery barley could talk. The next day I was driving my car and smelled burning rubber as I been smelling the past few months bough my car to the nearest Firestone and they told me I had a oil leak. Which then I had to spend more money. I don’t know if it was because I was a woman they didn’t care what I had to say or my skin color or they just flat out don’t care, but I spent money that was a waste never again.

Sh
Review №10

Very pleased with the work they do. I believe they are honest snd I always know what my damages will be. They explain what has occurred.

An
Review №11

I took my car to 2 other mechanics and they could not diagnose the issue. Geiling auto service was able to diagnose the issue and fixed it for reliable cost and a timely manner.They were professional and very honest.

Pa
Review №12

Brought in my car for an AC repair. It was fixed promptly and for a totally reasonable price. Highly recommend

Ri
Review №13

Quick turnaround, quality work, competitively priced. Family has been using Geilings for years. Highly recommended.

Jo
Review №14

I have not had my car serviced here yet. But they offer on the phone estimates and are priced very fairly. I do my research. Great customer service. Will be using them in the future.

Di
Review №15

Superior service. Expert mechanics and an ultra smooth operation. Have been coming to Geiling for ten years and am always amazed by their competence and pleasant good neighborliness. Heads and tails above the rest!

St
Review №16

Had my 2011 Santa Fe a/c checked out. Found a leak and repaired at reasonable price. Very friendly service.

Do
Review №17

Mr Steve and his crew helped me put together a game plan on what needed to be fixed now and what we could fix over time. Very fair pricing.

Da
Review №18

Always great work at a great price. Honest and willing to recommend another mechanic when theyd be more suitable for the problem.

Br
Review №19

Geiling Auto Service is the only automotive repair shop in town that I use. They are honest, reliable, and great at what they do. Highly recommended!

Te
Review №20

I had my exhaust, ABS, and oil changed here.I really appreciated how friendly everyone was. I thought they were going to be very costly but instead they were very reasonable. My car was ready when they told me. I have already recommended Geiling Auto Service to one person and will recommend them to many others. My car is running smoothly. Thank you Geiling Auto Service! 😊👍😊

Ma
Review №21

Leaving review on behalf of my in-laws. - Call Geiling for efficient auto service. Can’t be beat.

Lo
Review №22

First time customer but I was very impressed!

La
Review №23

I have been going to Geiling Auto for more than 10 years. Geiling was recommended to me by a friend, and I am happy to recommend the business. Steve Geiling is the best, and Rene is great, too. The work is excellent, and the business is reputable! Give Geiling Auto a try. You won’t be disappointed!

Mi
Review №24

Very professional and reasonable price. Did not push to make unnecessary repairs

Ke
Review №25

I highly recommend Geiling. They are super nice and do an excellent job! Fixed my car after sitting for 2 years. I’ve taken all my cars to Geiling over the years and they have always been honest and fair. Yay Geiling!

Ra
Review №26

Very professional, and gave me a good veteran discount. Thanks guys. Hopefully I dont have to visit soon 😉

Li
Review №27

Great job and wonderful people and customer service

Ri
Review №28

Service was very good, and they did exactly what they said. Steve and Rene professional and friendly. Wish I would have know about AAA discount, but they had a sign in window, so it was my fault. Would recommend them to everybody.

Co
Review №29

The service was great and so were the employees

Ge
Review №30

I love when I find Auto repair places like this very honest and work is completed in a timely matter. I am evacuated for hurricane Laura to N.O it was a big relief to find this place. Definitely will be my go to while here.

Ma
Review №31

I called if Geiling was OPEN as IDA hurricane had just gone by New OrleansYes indeedWorking with generator and fixing cars outsideI thought it was a battery issueNO Honda needed a starter jobExcellent

jo
Review №32

My car had to be towed by AAA. I ask them for a nearby recommended repair facility and they told me Geiling auto repair. I was totally satisfied with my experience. I was given options for the repair and it was completed quickly and for a fair price. In would go there again

Ge
Review №33

Performed warranty service promptly and courteously.

Ma
Review №34

Great experience will use them again. Highly recommend!!

ho
Review №35

Great service!! Friendly staff. Trustworthy and professional. Id recommended them for all of you automotive needs.

Je
Review №36

I selected Value but Quality, Professionalism and Punctuality are all reasons why I continue to come back to Geiling Auto Service. The quality of work is top of the line. The professionalism is apparent with treating the customer with honesty and respect. Punctuality in having your maintenance and or repairs performed in the time frame you are told. I have been using Geiling for four years and very satisfied with their service. Geiling is on my recommend list. Support your neighborhood business.

Es
Review №37

Always informative and friendly

Ro
Review №38

They promptly responded to my request for service, fixed the problem and provided helpful maintenance suggestions.

St
Review №39

Highly professional and timely service.

Sc
Review №40

I had AAA tow my vehicle to the shop and they are a preferred AAA Repair Shop. They called and informed me of the issue and said it could be fixed the same day as i needed my vehicle for transportation to work. Easily they could have told me I needed a new engine, I trust them as they told me it was my alternator. Much RESPECT and thank you. They stayed after closing time so I could pick up my vehicle. Thanks

Mi
Review №41

They replaced my alternator so quick. I always choose Geiling.

De
Review №42

We have a Volvo which can be very costly to repair; plus finding someone that will work on one. We are thankful we found Geiling. We are always satisfied with no complaints.

Da
Review №43

Rene was very helpful and professional. He was able to explain to me exactly what my vehicles issue was and fixed it right away...forever grateful❤

P
Review №44

Great group of guys. Knows foreign cars and gives it to you straight. Always contacts you after the service for your satisfaction opinion.

Pa
Review №45

Always confident work will be only that which is needed, done right and on time. I believe we tend to not trust those in this business because so many repair shops do unnecessary work. The guys at Geiling are professionals - you can trust them!

La
Review №46

Loved the customer service here. Loved the quality of my auto service. Highly recommend. Wouldn’t bring my car anywhere else.

R
Review №47

I was referred to this service by my warranty they could get me in sooner than the dealership could. After 3 days of them having my car I finally got my car back and the issue was not addressed or resolved. I was able to drive my car to work but got stranded and had to call a tow truck. I called the dealership and was told that this was not the 1st complaint that they received about this particular business. I paid my deductible and for other services they charged me for not under my warranty. This would have been fine if my car was fixed correctly.I would not recommend or ever use this business again. I read the reviews prior to going there. Now my car is a the dealership fixing a secondary problem caused by them not properly doing what was supposed to be fixed here.I was also very unhappy about the way Rene talked to me, I just wanted to get my car back and get away from there.I have reported this to my warranty holder and reviewed on their website as well.

B
Review №48

Ive taken my car here twice and each time my car was fixed so quickly! The employees are also very friendly. Wont take my car anywhere else to get worked on! Thank yall!

Do
Review №49

These folks have been in business for decades and there’s a reason for that. The prices are fair, the work is well done, and most of all they are trustworthy. I would not hesitate to do business with them.

Ju
Review №50

Always pleasant and professional. They take good care of my father’s vehicle.

Sa
Review №51

I had brought my older vehicle in requesting several maintenance services. They called me back after looking at my 16 year old truck and explained that flushing the coolant system would likely cause connections and hosing which were only seeping to start leaking or worse creating a more costly repair. So they advised me to not spend the money on a vehicle this old and saved me a costly repair. I appreciate their honesty and desire to serve the customer more than increase their income

Jo
Review №52

Excellent service. Honesty, integrity and consistent high quality are the reasons I continue to choose Geiling. Don’t use them if you looking for marginal quality at a bargain price or someone whose trustworthiness is questionable. Steve and Renee are good people that won’t take advantage of you.

Fr
Review №53

Couldnt be happier with the great care and service that Steve and histeam have given us. Only my second time at Geiling butI believe we have found a home for our cars when theres a need!

Ra
Review №54

Steve has been servicing our vehicles for two decades. He has always been professional, reasonably priced, and honest in his recommendations.

Ki
Review №55

Geiling is the best auto professional in the best area. The work is perfect and their communication is the best. They let you know what is wrong and provide you with the cost up front.

Sh
Review №56

My experience was very pleasant and Mr. Steve was very helpful and kind. I will refer my friends to his business.

Ju
Review №57

Great service and very fast. They were honest and didn’t charge a diagnostic fee like other places. Definitely going there again

Je
Review №58

What are you waiting for? There cannot be a better time to have service on your car. Geilng is open despite the virus. Think of them as doctors for your car. They are great at what they do and your business is one way to stimulate the economy.

Ke
Review №59

Was in town from out of state, and the car was making an odd noise. Steve was there to quickly assess, and fix the possible problem. I cannot say enough good about their attention and ability. I was on my way later that day with peace of mind for the travel home. Thank you Steve and the rest of the crew at Geiling you truly saved the day.

An
Review №60

I came in for an issue and oil change. They forgot the oil change and broke another part of my car. When I called, he said he didnt know.

St
Review №61

Just got a free 40 point inspection via AAA. The service was throughout and the staff was friendly.

Sa
Review №62

I stand by the good folks at Geiling. Your car troubles are always diagnosed properly and the subsequent work is done correctly the FIRST time. They always do a professional, timely job. And if that wasn’t enough, they’re all very friendly. I highly recommend Geiling Auto Service if you’re looking for a quality mechanic.

ca
Review №63

Geiling Auto Service has kept our fleet on the road for thirty years. They understand how urgently we need our vehicles repaired and always come through for us. Thanks

Mi
Review №64

I wouldnt think of taking my vehicle anywhere else. Great mechanics, professional, kind and courteous, they go above and beyond to make your experience as good and painless as possible. I wish I could give them 10 stars.

si
Review №65

Very highly recommend Geiling Auto Service for their exceptional customer service - I have finally found my ‘go to’ repair shop for the first time in my fairly long life time.I had my alternator replaced by them in Feb of 2018 and in November - just before a planned Thanksgiving weekend road trip - the battery started acting up again. Used my other car for the trip but impending unexpected cost of repairs was nagging me throughout.Came back and had the vehicle towed to Geiling and spoke to Steve who looked up his records and informed me the alternator was still under warranty. That made me feel much better. They finished finished the job promptly the next day but what blew me away was that they said there was no charge at all. I was expecting to pay for the labor and time and it bothered me a little that it would be due to a part that failed while under warranty.Completely blown away when Steve said there was no charge at all. To me, that indicates honest, integrity, pride in their trade and a willingness to stand by their work. It inspires confidence for me as a customer to always use their services and to recommend them highly to my friend’s and neighbors - which I did right away. I mean, who is not looking for a great repair shop ?Mr Steve, you have my thanks, my confidence and my loyalty as a customer - I live only a stone’s throw from your garage.

Ro
Review №66

They have taken incredible care of my 15 year old car. I bring it in with some strange concerns and they always listen and help. Would not go anywhere else plus they are a great nice group of people

Ch
Review №67

Very friendly, professional and always ready to help no matter what is wrong with your vehicle.

Bo
Review №68

These people were so kind and helpful they made sure what was the problem on my jeep and also they check everything out I am so grateful to find them I would recommend them to everyone

Va
Review №69

Great repair shop. They let your know what needs to be taken care of right away and other considerations to think about to help keep your car running well abs to save on more costly repairs later. Highly recommend Steve and his team!

Br
Review №70

Steve and Nick Geiling and their staff have been helping my family with our cars for generations. They do a great job, are honest and always friendly. Anyone in Metairie or New Orleans looking for a great repair shop, look no further.

Ni
Review №71

Super fast and courteous service. I will be using them for all of my car needs!

Ha
Review №72

They are always fast,friendly,and affordable! I love that they offer a payment plan as well!

Sc
Review №73

These guys are great. I use them often and am always very satisfied with the work

Ed
Review №74

They did a great job on my car and the guy who runs the front desk is excellent. Ive only been there once but based on the experience, id recommend them.

Do
Review №75

Efficient reputable auto repair shop. We have been going to Mr Geilings for generations. Timely and only does the work that needs to be done.

Pi
Review №76

I dont do this often but This is an absolute necessity. The guys at Geiling crew had an opportunity to take a look at my sons car that was experiencinga terrible knocking sound that I and 2 other people(1 being a lic mechanic) were sure it had a bad rod or piston in the engine. Considering I know nothing about cars, my son does not know engines, I live 35 miles away, these guys could have robbed us blind. Instead, they evaluated and informed me that all it needed was a simple oil change. So, obviously going forward these guys will always work on my sons car but more importantly, you can trust these guys and their knowledge. Thanks for being the good guys, we need more like them

BE
Review №77

Over many years Ive always had prompt, dependable service from Geiling Auto Repair and would not consider taking my vehicles anywhere else. If you want to be dealt with honestly and in a straight forward manner, you will not do better than Steve Geiling and his staff. First class service and great people---what more could you ask for.

Ja
Review №78

Great service and over the holidays too! Solid work and did a great job communicating risks with doing the job and issues that came up during the repair. Thanks!

Da
Review №79

Took my 2006 Jeep Wrangler in for break failure, and after the installation of a new Master Cylinder, they let me know I had another issue with my engine not firing correctly. Brought it back the next week and by the end of the day, it was driving like a new Jeep. Great work, fast turn around, and warranty for 2 years. Highly recommend Geiling for great auto work!

br
Review №80

Was in and out in 35 minutes. Thorough inspection of my car and then some. Very satisfied with price and service. Great location.

su
Review №81

Clearly explained repairs needed and cost

Ja
Review №82

Same day service and price was less than quoted. Great job and thank you.

Je
Review №83

Did an amazing job! Employees are awesome!Definitely recommend!

Yu
Review №84

Excellent speedy service with a smile! Detailed explanation of mechanical issues are given to the customer. Very dependable!

Kr
Review №85

They were really great to work with. Very nice and they got our vehicle finished pretty quickly.

le
Review №86

This repair shop is not cheap, but that’s because they know that they are going to fix your car without hidden costs. I’m verrrrrry particular as to my mechanics, I am able to do the majority of repairs my self so when I go to a mechanic it’s for some serious problems, and they do a fantastic job.If you can find a cheaper mechanic, be wary, because they’ll get you in the back end with new problems or whatever. If you want your car fixed, then their quoted price is the price. I like them for that, and they know what they’re doing.

Ro
Review №87

We thought we had one problem (very pricey!) and they found that it was something simple (and affordable!) Dont find that very often, if ever. Kudos to Geiling!

Mi
Review №88

I have always been happy with Geiling Auto Service. I will continue to bring my vehicles to them. They are honest, reliable, and generally a very reasonable cost and time frame.

Ta
Review №89

Nice guys! Quick service. Great prices!

Ch
Review №90

I can always expect fantastic work on both routine checkups and repairs at Geiling. The team is thorough and quick. The best part of Geiling Auto Service is the exceptional customer service. I always feel welcome and taken care of. I will continue to be a returning customer, and I would definitely recommend Geiling to friends and family.

CH
Review №91

Honest quality work at reasonable cost.

Ga
Review №92

One cant expect any more than this: great service, great work, done promptly and with a kind and caring attitude. These folks likely made me a customer for life. The repairs done on our car recently were some of the best automotive experiences weve ever had.

Ji
Review №93

Geiling did a great job service our two vehicles. He addressed the concerns we pointed out and with his years of experience was able to forewarn us of a few more. His work was on time, on budget and you can count on his advise! Many Thanks!!

Cl
Review №94

Steve and the guys are honest and stand by their work. These are obviously important qualities to have in a mechanic. Highly recommended.

Pa
Review №95

Great service good price. I had a great experience using Geiling.

Ch
Review №96

The guys at Geiling were great! I needed work on my brakes. Dropped my vehicle off early in the mor ing and they had it ready to go before the end of the day, and my braking feels great again.

te
Review №97

Rene was most accommodating..friendly and willing to get job done in a timely manner. Thank you for a pleasant experience.

Da
Review №98

Everyone were great they took very good care of me and did a wonderful Job getting my Car RepairedI Thank Everyone Very Much and keep up the great Job David

Ca
Review №99

Totally professional. Worked honestly with me to get a time set to have a belt tightened in my car and they got it done very quickly when I brought it in. Ive had other work done by them in the past, and had a fantastic experience then as well. Highly, highly recommended!

Le
Review №100

After moving to New Orleans, my license plate needed to be changed. However, one of the screws was not coming out of the holder when I tried to change it myself. Despite being completely booked for the day for other repairs, they took the time to break from another project, saw if my license could be changed out that day, and then quickly and efficiently changed out the plate. They did not even charge me for the service, determining that the work was not sufficient enough to require a charge.This is the first shop Ive visited in New Orleans, but theyll have my households business as long as we live here.

Information
2 Photos
100 Comments
4.8 Rating
  • Address:737 Papworth Ave, Metairie, LA 70005, United States
  • Site:http://geilingautoservice.com/
  • Phone:+1 504-835-5220
Categories
  • Auto repair shop
  • Brake shop
Working hours
  • Monday:7:30am–5pm
  • Tuesday:7:30am–5pm
  • Wednesday:7:30am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–5pm
  • Sunday:7:30am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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