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Omars Customs Wheels and Tires (Mesquite, TX)
2550 US Highway 80 East, Mesquite, TX 75149, United States
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Omars Customs Wheels and Tires (Mesquite, TX)

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Er
Review №1

They have been my #1 shop since I moved from Chicago to Dallas a few years ago. They have great prices and theyll definitely do their best to make and keep you happy!

ca
Review №2

Teenager wanted rims for his 2019 Camaro, found Elite via Google search. The staff helped him pick out a set he wanted and worked out a great deal. The staff was super friendly and awesome to work with. Definitely check them out. Will be back if we need another set. Thank you so much!! nothing better than seeing your child happy 🙏🏼

Je
Review №3

I went to this location WILLING to spend some money and bring my car club there to do the same, but within the first 5mins I changed my mind, the female working at the front was VERY dismissive and NEVER even showed interest in a sale or looked me in my face. I asked her a couple of questions about what I was looking for and she just shrugged her shoulders giving me a dismissive vibe, so I just walked out! I want to feel comfortable purchasing rims and tires for my vehicle with at least a LITTLE customer service and this place DID NOT meet my expectations AT ALL. Never again. I wouldnt feel right bringing my club there to make purchases.

Da
Review №4

Excellent service! These guys go the extra mile to take care of their customers! Really appreciate the extra touches to dress the brake calipers! Great selection at a great value! Thanks Jose!!!

Ry
Review №5

Great customer service! Answered my phone call immediately, and easy to find! Man was there to greet me right when I pulled up. Best place for tires, wheels and lift kits.

Ca
Review №6

I called to ask questions about the tires and rims before going into the shop. Jose was more than helpful with information and advice. The experience was smooth and easy. Went in, ordered tires and rims. Came back for install and it all went Lovely. If you looking for quality service and expert opinions this is your place!

Jo
Review №7

I am extremely impressed with the turn around time on products and service! We stopped by Sunday afternoon to look at wheels for our suv and Jose was able to order and have them ready by noon the next day! We had our new wheels and tires installed by Monday afternoon. Thank you guys!

Li
Review №8

I came this location on Saturday after being turned away from another location, Jose helped me as soon as I pulled up so there was no wait on getting the tires and rims I was looking for, easy and smooth experience I would say, he showed me all my options for rims and after deciding on what I wanted it literally took only an hour to get everything on and they even dressed the calibers for me! They went out of there way to make sure my tires weren’t scraping when I turned and cut some pieces off my bumper with my permission of course but I couldn’t be happier with the way my Jeep looks and with how awesome my experience was at this location, I will definitely be recommending other people to come here! Thanks again!

Ja
Review №9

Great ppl !!! Will go outta their way to help you plus they finace everything !!!

Fr
Review №10

Very unprofessional and overpriced. They worked on my car for 6 days for a 1.5in lift and tires when they told me 2 days. Never communicated with me. I always had to call them for updates on my car. After picking up my Jeep, it didn’t have my new set of tires or drive straight either. Pulls right as soon as I let go of the wheel. I would not waste time here. You will easily find a better deal ANYWHERE.

Om
Review №11

Not recomended they had to cut my side to fit my tires and they broke my side tire fender and said they were going order me a new one never did they call i kept cheking up to see if it arrive and till this day they havent call me to replace it and plus they load my old tires but they took out the sensors on them they just say they dont now when i call i dont recomend this place !!

Ge
Review №12

Great place went over and beyond to make sure I was happy with my truck. I brought in a picture of a truck just like mine same color and all and said I want my truck to sit just like the one on the picture and they did. I will be back next week to do my Yukon.

Ch
Review №13

Awesome job and really polite and professional work. Level kit and new tires done and only took 2 hours. Highly recommend

Mi
Review №14

If you are looking for a place to get your wheels and tires for whatever you drive. Look no further than Elite Customs. Jose will hook you up. Lifted my 2019 F150 and now full set of custom bead lock Fuels for my 2021 Jeep Rubicon!

Da
Review №15

Went this morning because my car got a flat and they took care of us as soon as we got there. Great service!

WE
Review №16

I got a 2013 Dodge Charger and They said 24 inch rims wasn’t gone fit and ride the highway but they did and rides great thanks a lot 💪🏿💪🏿💯💯💯26 inch spinners on the way

Jo
Review №17

Great place to get tires and wheels they have awesome customer service and speedy services

Re
Review №18

Went there for wheels and tires and I knew I wanted an aggressive look for my suv. Once I picked out the times and they picked the tires, it looked way better than I thought it would. They were quick and professional and they really hooked up my suv.

Ch
Review №19

Worst place Ive ever dealt with. Took 3 weeks to get my parts. Then they were wrong they installed anyway and actually lowered my truck. And insisted thats the height it was. Finally order correct size the truck was worse than when I took it in with worn shocks. Not to mention paying not once but twice for thier free alignment with the purchase of suspension. Thats 120 bucks worth of free folks. Would advise anyone to walk thru the door here.

Ma
Review №20

Been here twice always quick & great service would recommend to anyone!

Mi
Review №21

They did an awesome.job with me picking out my wheels, also good info on wheels had hood professional service.

Tr
Review №22

I dont typically like leaving bad reviews, but this tire shop needs to be called out for what they did. When i first arrived, these guys were very professional and knowledgeable, but from there it got worse. I paid 1k down, then they ordered my lift and tires. I spoke to them and they told me that i could drop it off early in the morning on that next Tuesday and they would be done the same day. Well, I called on Monday to ensure they had everything ready for the next morning. They said that they were running behind and couldnt get it in till noon that day. I was frustrated by that, but i understood it. So i dropped it off Tuesday afternoon around noon. Then Wednesday afternoon i called to see if it was ready. They said they got the wrong part for the lift, and would have to get the right one from Ft. Worth and the truck wouldnt be ready until Thursday morning. So it had been over a day and my truck wasnt even close to done. So then Thursday morning, I called and asked how long it would be and they were still waiting on the parts. I waited all day Thursday and they finally got me the truck back around 4 that afternoon. I was waiting on it when one of their employees got out with a McDonalds bag. I guess regardless of how much time they took and my desire to get my truck back after nearly 2 days, they thought it was necessary for this guy to stop and get lunch. They also told me that he had went to get the wheels balanced. However, when i left, the truck was pulling to the left extremely hard. The first thing that i did was take the truck to mechanic who pointed out that all the tires were at 45PSI instead of 65PSI. So he had to add air to the tires. Then he had to balance them. They he pointed out where they dented by side steps on both sides when they jacked the truck up. So i texted their store phone the pictures of the dented side bars and requested that they make it right and repair my side bars. The store responded and set let me send them to OMAR and see what he wants to do and ill get back to you. 1 week passed and I didnt hear anything. Then i texted them back and didnt hear a thing. Now its been a month and they havent said or done anything. So now i have had to hire an attorney. Overall, the wheels and tires look good, but the work done was poor. They took a day longer than they said they would, they bent my side steps on my truck and refused to do anything about it, the went and picked up lunch in my truck without my permission when they knew i was in a hurry to get it back. Then had the audacity to ask me to leave them a good review on google. Seriously??? From what i understand, Omars is a great company. However, this branch is terrible. This is actually the short version of the issues i have with them

Ch
Review №23

Extremely helpful and courteous! Very knowledgeable and they do more than wheels and tires! Suspension, brakes etc. If you bring your own parts them put them on for you as well! Big collection of wheels all the way up to 30 plus! Very clean place! I believe it was Omar we dealt with and was all smiles and very inviting. Thanks man for helping out my mom today.

St
Review №24

I bought wheels and tires from this location unknowing that there were tires put on the passenger side that were a different size than the ones that were put on the drivers side. Obviously it wasn’t a huge difference because I never noticed until my two front tires got bad. So confused after finding this out I called them today and I was told I could come in so that they could take a look. I was all for that until I was told that there was NO WAY that my truck left there with my tires being different sizes. WOW! Why would I waste an hour drive so that this company can tell me there is nothing that can be done now that it’s been about a year and a half. Never had any problems with the tires but wondered why it drove so rough. I was told with mud tires that’s what you get so I never thought anymore about it. I’m very disappointed because these tires and wheels were in no way cheap but I can say this I will never do business here again and will make sure that everyone knows what these guys did. Not cool to treat a customer that way. I trusted your company and because I’m a woman you did this. ******** Update- why would you respond to my post and ask me to email you my # and not follow through and contact me. I have now sent you two emails both with my contact information. Very 😡unprofessional. Don’t say you’re going to fix the problem and then not. 😡😡

Ga
Review №25

Awesome service less than 20min. The tires were repkaced. Thanks so much.

Ja
Review №26

DANGEROUSLY UNTRUSTWORTHYHad new tires mounted and balanced and did not have tires properly balanced. I drove from Dallas to my home 8 hours away and noticed that my car began to shake. Brought my car to another shop and the technician laughed when he looked at my tires because he could tell they had not been properly balanced just by visual inspection. New shop rebalanced all my tires because they were way off and were dismayed that they did not get properly balanced the first time at Omar’s custom wheels and tires.. they said I was lucky no damage occurred during such a long and high speed drive coming home..I spoke to the manager (Mr. Lopez) at Omar’s customs wheels and tires to discuss what happened. He was extremely dismissive and said that if I had problems with the tires balance that I should just bring them back. I told him that I was 8 hours away. It is unreasonable for me to do that and he insisted that was the only thing he would do. When I asked for a refund, I was dismissed and said that I was making character accusations about him.Please be aware that your life may be in danger if you decide to trust this company. The service provided is not quality.I have the receipts to prove of services rendered.

Da
Review №27

I had 2 wheels and 2 tires already off the car. they wanted $80 to mount and balance them. Absolutely ridiculous price for a 15 minute job.

HO
Review №28

What an amazing company especially Jose

Lu
Review №29

This place always gives me better deals than any other wheel / tire shop. I’ve been a customer for 2 years now & I always get the best deals. Need wheels or tires? Come check them out

Do
Review №30

Thank you guys for taking good care of me. Much props to you guys.

Da
Review №31

If youre looking for the best deals in dfw on wheel n tire packages,lifts and even powder coating check these guys out.awesome group of guys to work with.

Mr
Review №32

They have good service get you in and out with out a problem I would definitely be back and send some people they way

Ch
Review №33

They did a great job on my née truck. Rides perfect and straight! Thanks Jose!

Up
Review №34

PLEASE READ: My brother was needing tires after driving from Colorado to Dallas and still needing to drive 8 more hours to North Arkansas. This place was recommended by a family member. My brother always asks me for advice since I work in the industry. He got them installed on a friday and stayed the weekend in dallas. On Sunday he called me saying his car was shaking at certain speeds when it wasnt before. Right away we figured they didnt balance them. MY BROTHER TOLD ME THE LADY THAT GREETED HIM WAS SUPER RUDE TO HIM AND THE TECH WAS ALSO RUDE WHEN HE ASKED HIM IF HE WOULD BALANCE THEM TOO WHICH HE WAS PAYING FOR THE SERVICE AND REGARDLESS THATS SOMETHING THAT NEEDS TO BE DONE!! The tech said that the receptionist never told him to balance them and that he did balance them anyways. So they knowingly let my brother drive 8 hours on a sunday with a shaking car because of unbalanced tires. Keep in mind every tire shop around our area is closed on Sundays and he needed to get back to work. Upon getting it fixed at home on Monday the tech was amazed no damaged came out of that, he also said only 1 tired had a new weight. My brother then called the this shop to tell them what happened and the MANAGER THERE WAS SUPER RUDE TO HIM TELLING HIM THEY COULD ROTATE THE TIRES BUT HED NEED TO BRING IT BACK. He kept saying there was nothing that he could do, my brother asked to get refunded for the balance since they didnt do the job and he had to pay again to get it fixed. Thats when the manager started saying that my brother wasnt a good person for demanding a handout basically. THIS PEOPLE LET MY BROTHER DRIVE OUT THEIR DOORS WITHOUT A CARE FOR HIS SAFETY AND OTHERS. PLEASE STAY AWAY FROM THIS PLACE.

Ka
Review №35

Everyone there very helpful and they make you feel welcomed. They make sure you get what you like not what they want to sell you. Guys are so cool! Thank you all. Would definitely recommend this place to friends and others.

Ma
Review №36

Super nice guy! The prices were good too.

De
Review №37

I got my all black rims from thete

Ro
Review №38

My brother decided to come to this place after seeing some reviews. He was told a specific tire would fit his truck and believed them. But they were wrong and had him driving for days. Who knows what could’ve happened. After the fact that they installed the wrong tires he called them and tried to make a deal by just getting the correct tires in his truck. They never answered. So he then wrote a review and it got deleted... So thats how they have a good review. Not very professional at all. Would not recommend and theirs many other tire places you could go too.

Ha
Review №39

Got my truck in and out as fast as possible. Fantastic work and it looks awesome!

Kr
Review №40

They dont treat you very important and one of the employees and/or boss man was short and somewhat rude because I didnt understand something he was saying...

Ke
Review №41

From the moment I walked in I got a good vibe from Jose, the owner. He is stand up guy who values his customers. He found me the best price for my budget and went the extra mile to earn my business. I will do business again with Jose and his team at Omar’s Wheels and Tires again.P.S my whip looks sick btw !!!!

Ru
Review №42

I did lift kit to my truck with rims and tires, I wasnt told if you get financial option they increase the price for around 350, I asked forAT tires and when I went to pick up the truck the smart guy putted MUD tires because they didnt had what I asked and blamed on my that I said ok for MUD, since the 1st day the truck was shaking while I drive so I was needing hub rings, I waited on them over 3 weeks and shippment never arrived if they cant resolve an issue for $20.00 hub rings as a warranty they can either do it for something more expensive, both guys in charge have no men word once you request warranties, all those good reviews must be from friends, here is picture for your info showing the big difference between AT & MT Mr J

Jo
Review №43

Great customer service before and after the sale, they really stand behind their products and work. Highly recommend Jose, was really helpful in the process of getting my custom wheels, leveling kit and power steps for my truck, been happy ever since.

De
Review №44

Hi my name is tiphanie Jose at the front desk is AMAZING he was very patient n help with my car rims THANK YOU JOSE I HIGHLY RECOMMEND and whole staff was great I appreciate everything

al
Review №45

I got played they told me something would fit on my truck and they had me driving back and forth for 4 days. Not only was an unpleasant situation and I’m stuck with 4 tires that does not even fit in my truck. Unprofessional behavior coming from a guy named Amir, not only I didn’t get my money back I tried to make a deal on getting my other truck new tires. And I didn’t get a response. I’m never going to recommend this place to anyone.And no sr. One thing about me is that I’m an honest man. I never said they were 18, your worker said they were 18s, and since the beginning I said I know nothing of wheels. That’s why I went there to get help, and yes I probably made the mistake of going there get help, because as soon as y’all ask me for a deposit I payed everything up front because I Trusted you all. Going back and forth was the issue. I was never mad and inpatient. Always talked with respect as I’d like to get treated.

Mr
Review №46

If your looking to get a lift kit or a level kit or rims and tires then Omars is the place to go they have great customer service and a huge selection of what type of wheel (rim) you want and they have specials going on everyday you just cant beat the price that they give offerHighly recommended location.Posted by (Juan Hernandez)

Br
Review №47

Everyone up here were great to us! They got us squared away and got our rims on in a timely manner! HIGHLY RECOMMEND coming here to get your new wheels!

Co
Review №48

Great customer service. Needed to get some trimming done to fit the wheels and jose took care of it. Great place

Yo
Review №49

These people are crooks. My husband went to get a tire checked and they ended up “patching” his tire for a price of 20$. The following day, the same tire was still saying low pressure. We went to get it checked out at another location and they ended up saying the pressure monitor is broken but the tire itself is in great condition. We basically got bamboozled by the guys working here!

Mi
Review №50

I come to Omars for a my 2019 ram classic warlock 2wd level they help me out with everything I need i will come back again

ja
Review №51

Check this place out if your looking for wheels!! The sales manager, Jose, was extremely helpful. The chrome wheels transformed my Tahoe. Wish I could post before and after pictures on here! Thanks Jose!!! You are an asset to the company!

Su
Review №52

I GOT GREAT SERVICE ON REPLACING MY TIRE SENSORS. OMAR WAS HONEST & UPFRONT WITH ME ABOUT THE COST, LABOR, ETC. GREAT CUSTOMER SERVICE. I EVEN ENJOYED CHILLING OUT AT THE PLACE AS IT WAS COZY. MAN, HE GOT SOME NICE RIMS IN HIS SHOP. WE CHATTED & CHILLED IN THE CUT...

Ta
Review №53

Omar was really nice and he was helpful with all the questions I had and he pimped my ride

Fe
Review №54

Paid for a 4.5 inch lift and level to go with my 22x12 inch tires and rims. Well what I got is damage to my truck from the rubbing and had a mechanic look at what is needed and well it needs to be lifted. Thought that’s what I paid for...very very disappointed

Jo
Review №55

Jose hooked it up very friendly helped me get what I needed and didnt try to oversell me on things I didnt need. Definitely recommend

Mi
Review №56

This place was terrible. I ordered a set of wheels they called me the day of arrival to tell me they were bringing me a different set that wasnt what I ordered. Then when I got there, the owner tried to convince me to put unsafe wheels on my car that doesnt fit specifications and wasnt what I originally ordered on my invoice. I cancelled the order the same day because he promised to get another set that was still not the specifications. Now the owner claims my financing company needs to pay him for merchandise that wasnt what I ordered on the original invoice, That I also cancelled when he attempted to order another wrong set and never picked up and more importantly doesnt fit my car. Dont do business here.

Re
Review №57

Very polite staff with service in a timely service, i would recommend this business.

Mi
Review №58

Awesome, awesome, awesome. Way to go guys,I will definitely use you guys from here on out😎

Ca
Review №59

Great experience overall, got rims, tires, lugs and Locks etc. for a really good deal, Jose was a great sales manager, didn’t feel pressured or anything, he helped me find the tires and rims for me at a great cost

En
Review №60

Up front about everything good prices & good service.

Ma
Review №61

Changed my tires from one set of rims to another. I took it back for rebalancing and everyone working was very polite. While i was waiting my truck heated up and they were very helpful. They put water in it for me and while I waited the gentleman inside put on a cartoon channel for my two little boys. Very reasonable prices. Really recommend this place.

Al
Review №62

Very clean and honest place for tires these days compares to these big chains!!! Lifts rims and more...

Ad
Review №63

Professional, friendly service. Gave me a great price to replace an unexpected flat tire. Will definitely use them in the future.

Ca
Review №64

Jose was awesome, he helped me pick out the rims that make my ride look sporty. Great customer service from start to finish. Love my rims.

jc
Review №65

GREAT CUSTOMER SERVICE AND JOSE AND HIS GUYS WERE AWESOME.WILL BE GOING BACK!!!

Te
Review №66

Helpful staff and great pricing on Truck Lift kits and Level kits.

cr
Review №67

Awesome customer service timely manner and professional!

Ja
Review №68

Good service. They are open Sundays which is a big plus!

Ta
Review №69

My experience and customer service was great they really took time to make sure I understood everything about the product I would refer anyone thats looking for customer satisfaction to visit Omars for your rims and tires. Talance Sawyer Former NFL player Minnesota Vikings!!

Ch
Review №70

Got me a crazy deal and in and out within an hour

GL
Review №71

Fast and friendly customer service, fixed my tire real quick. Will recommend to everyone

Ed
Review №72

Awesome service went in Late Friday afternoon told them what I was looking for had them in the next morning on Saturday was in and out less than an hour that’s new wheels, tires, swapped my sensors good people all around do recommend this place .

Je
Review №73

This tire shop is full of crooks! If you want to get your tires go to omars off Buckner and military. Ask for Carlos!! The guy didnt even fix my tire charged me $10 amd said it was labor cost.

ye
Review №74

Great prices and great service

Je
Review №75

Very professional and good customer service

Jo
Review №76

Great experience great customer service....if want great customer service go to Omar’s in Mesquite

Jo
Review №77

Great customer service and excellent products. Would defiantly recommend, Jose was awesome to work with.Thank you...

Os
Review №78

Really fast and friendly service, with good prices

Jo
Review №79

Yeah these guys helped me out in a crunch had flat tire changed to donut for 5.00 good guys

Az
Review №80

Jose was verry helpfull.. grate staff i will definitely be back again

A.
Review №81

Been to this location a couple of times, and their prices have been very good and their service has been above and beyond. I dont leave many reviews, but my experiences have earned my recommendation.

No
Review №82

Great guys got more than I ever expected at an unexpected price I will return and tell people to at least visit. They even waited late

li
Review №83

I bought tire and rims 9 months and 2 of tires has popped and on top of that they sold me 3yr old tires. If I could put zero stars I would and the owner does not care about you.And I will be reporting you guys to the BBB.

Sa
Review №84

Nice guys but I couldnt afford their rates.

ar
Review №85

Quick friendly and reliable service!

Br
Review №86

Great place to do business!!! Customer service is the best!!

Jo
Review №87

Great customer service and have your ride looking rite

Kr
Review №88

Great service. The guy plugged the tire in like 2mins.

Da
Review №89

They made sure i was happy, they can make anything happen. Ask, and you shall receive.

Ch
Review №90

Would definitely recommend coming here for any tire/wheel need

Aa
Review №91

Great selection of wheels and great service

Go
Review №92

Great customer service, cool people . Great work in & out.

Ro
Review №93

Fast and good

Me
Review №94

Ask for Alfonso and Moe for great hookups!

St
Review №95

Fast, friendly and good price!!

Jo
Review №96

Took forever to get assistance

Tr
Review №97

Very helpful and willing to work with you

Mi
Review №98

Great people working there, awesome prices, well maintained, and professional

Os
Review №99

Awesome place for all your rim needs....

Se
Review №100

Good

Information
100 Photos
100 Comments
4.2 Rating
  • Address:2550 US Highway 80 East, Mesquite, TX 75149, United States
  • Site:https://omarscustoms.com/
  • Phone:+1 214-250-0022
Categories
  • Wheel alignment service
  • Car accessories store
  • Truck accessories store
  • Tire shop
  • Wheel store
Working hours
  • Monday:8:30AM–7PM
  • Tuesday:10AM–6PM
  • Wednesday:8:30AM–7PM
  • Thursday:8:30AM–7PM
  • Friday:8:30AM–7PM
  • Saturday:8:30AM–7PM
  • Sunday:8:30AM–7PM
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
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