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Dwight & Dons Auto Care
100 N Galloway Ave, Mesquite, TX 75149, United States
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Dwight & Dons Auto Care

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Tu
Review №1

These guys are true professionals. They did great and speedy work at fair price. I am from out of town and was stressing about getting home and it being a holiday weekend. Talked to Carl and he was able to get me im and back on the road in nothing flat. Thank you to him and the professional mechanic that work to make it so. I would recommend this shop 100% without hesitation.

Al
Review №2

Carl and the gentleman who worked on my car were great but there was another male who literally stated at me like I had the virus, didnt greet me.He literally caught eyes and I locked right with him and he eventually turned his head when I didnt change my stance. Dont know if I will spend my hard earned money here again but they did do my inspection quickly and accuratly. Thanks to Carl and the young man who did my inspection for making me feel welcomed.

Pi
Review №3

We started going here a number of years ago after the shop we had been using for years seemed to be having issues. I feel comfortable that they treat us fairly and are competent. I used to do more of my own repairs but have moved away from that and typically only do the simple maintenance myself now. That is not to say they cannot make a mistake. We had one time where the repair person forgot to close something (vague because I cannot recall the specifics but it caused the warning light to turn on without causing any damage). They said it was their fault and did not charge us when we took the vehicle back. Repair costs seem reasonable based on my experience with other shops and will likely be substantially less than a dealer for repairs. Their waiting room is small and old and has been closed during the pandemic. As a smaller shop they can get busy and there can be some delay in getting the work done. Nevertheless, this is our go-to shop.

Br
Review №4

Honest, dependable auto care. Theyve been servicing our vehicles for years.

Na
Review №5

Great customer service. Beats all expectations. Work is done quickly and right everytime. Prices are very competitive and you can take them at their word as to what work really needs to be done. Highly recommend this place!

Pa
Review №6

Justin and Mr. Carl. Provide Grate customer service.Good people to work with.

br
Review №7

They were so good and quick I didnt even know I was there!!!

ra
Review №8

So far, I am satisfied with the work that was done. Work was completed quickly and no issues. I prefer to use Dwight and Dons because of their work and the fact that they have been a local Mesquite business for as long as I can remember.

Ke
Review №9

People here no friendly. I guess because they are busy.

Ca
Review №10

Been taking our vehicles there for 35 years. Theyve always been dependable, trustworthy, and fair.

Ci
Review №11

Everyone is Great! Very courteous. Fair.

Jo
Review №12

If i could give zero stars i would ... took my vehicle in for repairs and they couldnt have been any less interested in getting to the bottom of and fixing the problem.. basically told me it would be 460 for 4 hours of labor and if that didnt fix the problem it wouldnt be there fault.. I would rather he just said we dont want your business because thats exactly how they treated me..Just go somewhere where youll be valued and respected.. this isnt the place

No
Review №13

This place will be mine and my husbands go-to mechanic! So friendly, genuine, and helpful. We spoke to Carl multiple times and he was always so incredibly patient and kind. Especially since I was calling on behalf of my husband often, Carl never made me feel incompetent despite not always knowing certain issues (which I have encountered at other mechanic shops). Highly recommend!

Ca
Review №14

Great mechanics. Always fix my vehicle. The first time. Real men up there...

Ji
Review №15

I have been a customer here for 30 years and I have always received the best service, friendly staff and the best mechanics you can find. They are quick to make the repairs and the rates are good. I will always be a customer.

Ch
Review №16

Excellent in every way.

Da
Review №17

Dwight and Dons Auto Care is THE best place in Mesquite and the surrounding cities to take your vehicles for diagnosis and repair. My family and I have been going to Dwight and Dons for many years and we would never consider take our vehicles anywhere else. We never have to worry about being misdiagnosed, or being sold services or parts that we dont need. Also, it doesnt take an unnecessarily long time to get your vehicle back, most times we drop it off in the evening and pick it up the next afternoon. You can trust these guys, they have the knowledge and integrity to fix your vehicle right the first time and will always treat you honestly. We recommend them 110%. Their service is top-notch!

Ch
Review №18

Good people.

Ma
Review №19

They have taken care of our cars/trucks since 1997

Lo
Review №20

You can trust these guys. They have helped me for years. The price is right and the work is great and on time.

Pe
Review №21

Great work but a bit expensive

Je
Review №22

Came to get me an inspection done today Thursday 4/26/2020 at 12 pm and the lobby was locked but there was a guy inside just looking at me. They do have a sign on their door saying that they are OPEN for business but lobby is closed for waiting. I had another ride with me so that I can just drop off. Not sure how you are suppose to receive the business if you can’t even talk to anyone or have someone come out to assist you. All bay door were shut as well except for the furthest one on the end. So not sure what was going on. Ended up leaving and went to GJ’s Automotive down the street and they were happy to take care of if for me.

Ki
Review №23

The guys down at Dwight and Dons have worked on our cars for over 15 years. The knowledgeable mechanics and technicians have consistently been friendly, fair, and timely with correctly diagnosing and fixing the issues that we have had with our cars - all the while keeping us informed and updated every step of the way. They even helped with getting a tow truck out to where my car was broken down after I hit a curb and busted the sidewall on both front and back driversside tires, two weeks ago.In short, if youre looking a fair, honest and reliable shop to which you can take your vehicle(s), I highly recommend Dwight and Dons in Mesquite. Theyll do you right.

Ly
Review №24

Wow. Excellent customer service. Dont stress over being sold products and services you dont need. They will beat the other guys prices. I called and shopped for services elsewhere and finally decided that this was the best place to get car repaired. Thanks guys for making me feel confident in getting my car fixed here. Ps) They beat the other guys price by $200.00!

Me
Review №25

Easy drop off, very customer service. Fixed quickly

Pe
Review №26

Dwight and Dons have been maintaining all my vehicles since I first heard of them. Great customer service.

Jo
Review №27

We take all of our vehicles here. Fast turnaround, great service and at a reasonable price. Love these guys!

Re
Review №28

Very highly recommended

Ke
Review №29

Theyre always fair and honest and do their best to make it work for our budget.

Ry
Review №30

Great customer service and great prices! Cut the bill in half compared to other name brand retail garages. Very satisfied and will return!

Tw
Review №31

I came in to have my air conditioner fixed. They checked for leaks and filled it with freon. Almost two weeks later my air stopped working. Took it back to D and D..At that time they told me I had a cracked hose. I asked them did they NOT see that cracked hose when they put my freon in the car??? He said he noticed that it was looking bad, but said nothing. Then he said he would replace the hose and redo the freon for 600 dollars! No thanks. I got it fixed at another garage who looked at my engine for any visible problems all for $250. dollars

Li
Review №32

Dwight and Dons did great work when my car was hit by someone running a stop sign. My strut was bent and a few other mechanical damages but they took care of it and got it back on the road. They even worked with Williams Body Shop to get my body work done quick and Justin helped me through the whole process.

An
Review №33

People care about you here. Good customer service.

Ci
Review №34

Honest place.

An
Review №35

I and my family have been using Dwight and Dons service for 10+ years.My car needs have ranged from 1960s era full ground up rebuilds to present day error codeissues. The true difference that sets Dwight and Dons apart are the people and the quality of work.They have earned my trust over the years and I feel confident that when I bring my vehicle to themthat it will be treated with the same quality of service that I would give if I was doing the job.

Br
Review №36

We have used Dwight & Dons for several years. They have always been honest and skilled in their work. That is a great auto shop to go to whenever you need one.

As
Review №37

Honest people who fix it right everytime

Jo
Review №38

I drive over an hour just to have these guys work on my cars. Theyve worked on 5 different cars of ours. Excellent service, fair prices and wonderful customer service.

Ja
Review №39

I trust these guys to fix my Honda.TIP-get your vehicle in very early in the morn for them to get to it the same day-theyre busy because they do good work and know what theyre doing. (A friend recommended me because they fixed his cars well and were fair in price.)

So
Review №40

I recommend this auto shop. Took my car early morning Saturday and was done by 2pm. Very reasonable pricing as well. Will definately be using him from here on out with any car problems I may have in the future. Thank you guys!

Sh
Review №41

Usually speak with Don at the counter, hes a straight forward guy and they make sure things are done right the first time. Justin is a mechanic in the back who is real nice too and does good work. Highly reccomend this shop.

Pe
Review №42

Had a positive experience. I am traveling through the country and my van broke down last night. I was worried about finding a reliable mechanic in a town Id never been before. I called around 9 to see if there would be a long wait to get my car looked at. They assured me that they could look at my car in the afternoon. They let me know exactly what was going on with my car around 1 or 2 p.m. and fixed the problem by 6 pm. I am very grateful that they were able to accommodate me and fix my problem today as I live in my van and would have had to spend more money to get a hotel room if it took longer. Thank you so much!

An
Review №43

Honest people here. Cant stress that enough.

Ja
Review №44

I have taken my car to Dwight & Dons twice for minor repairs and have been completely satisfied with their work. Fair prices and they get the work done quick. I recommend.

Jo
Review №45

Place is a rip off. Took my car in to get my breaks fixed for squeaking. Spent over $900 for new pads and rotors and the breaks still squeak loudly. Every time I take it back, they just tell me they don’t hear anything. $900 down the drain!!

Ro
Review №46

**Dont ever use this shop!**Told my g/f that her car was ready for pickup, hole in the radiator and the radiator bracket needed to be replaced. Price $709.Went to pick up the car and it was $760 something. Tried explaining that we were told the original price. Their explanation was Well thats tax and oh we had to replace the brackets. Since it was already over $700 we didnt think that it would matter.**Dont ever use this shop!**

Vi
Review №47

I had spark plugs replaced and throttle cleaning completed. Great service and customer service. Go check these guys out.

Ri
Review №48

Was there before they opened, still told me they didnt know if they could do my alignment that day.

Ce
Review №49

Always had taken good care of us and kept us going

Mi
Review №50

Very professional and extremely helpful in finding me my future vehicle. The staff here was very friendly and all my questions were answered well.I will recommend all my family and friends.

De
Review №51

I took my infinity here twice so far and these guys here do an amazing job. Also for a good price its fair, so far this place is the only one I trust and they wont rip you off. 😁

Di
Review №52

Fantastic group of guys and I highly recommend them. My Car is in good shape. Ill be back for sure!

Cy
Review №53

Always, always a blessing to me and my family! Thank you for always being available to meet our needs!

Je
Review №54

Friendly, knowledgeable and Trustworthy... I had 1 issue years ago.. But Mr Don has since taken care of any Concerns.... 👍👍

Jo
Review №55

Went a couple months ago when my check engine light went on. He said it was the caddilac converters ($900+). Drove on it For a bit and the engine light went off. So decided to take my chances to see if I could pass inspection and what do you know I did. Still dont know why that light popped up but it sure wasnt the caddilac converters!!!! Nice try ;)

li
Review №56

Good

Da
Review №57

For the record, I only rate 5s and 1s, and Dwight & Dons are an easy 5 - at one point in my life I had 7 or 8 vehicles to worry about and all went to them because they are exactly what you hope for in a great supplier (honest, accommodating, fair-priced and quick) - now my kids are taking their vehicles there, so enough said :)

Te
Review №58

Staff is friendly and knowledgeable about vehicles . I went in and asked for estimate

Sa
Review №59

Always had good services here at a fair price.

Ch
Review №60

The Absolute Best! Always the best customer service & professional. I highly recommend Dwight & Dons!My entire family are clients.

Kr
Review №61

We had a $630 government repair voucher to pay for our catalytic converter and they quoted us $1,300. DOUBLE!! Took it to another authorized shop and the same job was only $650. Dwight’s did charge us $100 just for diag. Don’t take your car here. I think they make most of their income from giving high estimates and charging people $100 for diag which takes 10 mins.

Ni
Review №62

I echo everything that is being said about this mechanic. Extremely OVERPRICED. Do not ever go here if you want fair pricing. I went in for a more complicated issue that they said they were not able to help with, so I decided to get an oil change while I was there. The cost for the oil change was DOUBLE what I normally pay (they charged me over $50) at any other reputable mechanic. Obviously I will not be going back with my more serious issue. I would highly suggest you go down the street to Carters or up the way to Triple A Muffler instead because both of them are no where near as overpriced.It all makes sense why I was the only customer there on a Saturday morning.

Sa
Review №63

This is the most trusting and honest bussiness not to mention great mechanics! The owner....Don Scott, is also the best! They will fix the car problem the first time, not over and over for the same problem....!

Ma
Review №64

Got an appointment fast and serviced my Range Rover at a great price. This is the second time my family has used this shop and we love them .

No
Review №65

Great efficient friendly service and clean restrooms

Is
Review №66

We arrived on a Friday at 5:30 PM and they supposedly close at 6:00, we told them that we were told our vehicle had an AC issue where something wasnt letting air thru and it was something simple and wanted to see of someone can look at it, they refused, they said they were about to close and couldnt help.

Je
Review №67

Good people. Good work.

Jo
Review №68

Always friendly, even when busy.

Ja
Review №69

Great people and wonderful service!! Really worked with me and did a great job!

Ma
Review №70

Good service and fair prices. They dont try to take advantage of people, like some other mechanic shops

bi
Review №71

They have an excellent selection of cars to sleep in, I often spend nights there after jumping the freight.

Be
Review №72

Prompt and professional service. Ive been taking our cars here since the year of 1985

to
Review №73

Polite. Great service. Attention to detail.

P
Review №74

Been coming here for about 10 years, more expensive than hiring Juan to work under a shade tree but less expensive than a dealership and similar dealership experience. No problems referring anybody here.

Fr
Review №75

Do you like fair pricing like me? If so go somewhere else. I needed a new blow motor for my wife kia which does take time to complete part is 109. At dons part is 150, to get it the problem checked it costed me 49$ to get it installed don and his merry men charge 514 in labor. Do yourself a favor and get a second opinion. I drove my car to a KIA DEALERSHIP and got to pay 337 with tax and labor they also threw in a free car wash. So if you like a dollar store item in a dollar store setting while paying deaprtment pricing then by all means go to dons. If you are sane and do not like burning money look elsewhere. I was surprised i saved money by using a car dealer but 432$$$ thats alot of extra money for your consideration.At one point dons was a fair place to go now i guess they need us to pay them as much as doctors and surgeons . 2 hours labor at $300 a hour.

Ti
Review №76

$278 for a transmission fluid change! omg what a rip off! ive lived in mesquite my whole life and with those prices i dont see how they have stayed in business

Mi
Review №77

Good people.

Do
Review №78

They are very helpful I had a good experience

Ja
Review №79

Great people, very good work and customer service!

Ma
Review №80

Friendly upfront good ole people

El
Review №81

Great place honest folks

Ri
Review №82

I have traded with them for years. Not the cheapest but they do very good work and they are honest. Would not go anywhere else.

Br
Review №83

Inquired about towing services, and was asked to where, I was told not today. I assume it was due to having it towed to a different repair shop. Thats unfortunate.

Ro
Review №84

Good place to get diesel work done

Jo
Review №85

Was told they would rebuild my edelbrock carburetor for my 67 camaro for 225 in person and when i left to go get the carburetor and came back, i was told the price was 425 and they denied i was ever given the quote

Cr
Review №86

Fair honest and skilled

Pa
Review №87

Awesome service as usual!!

Da
Review №88

The staff was rude! Over 600 dollars later my truck is still not fixed. If Don would take the time to listen to his customers, things might get done. Wont return.

Da
Review №89

Great customer service.

ma
Review №90

Excellent work

Jo
Review №91

Great service

Ja
Review №92

Just expensive

Information
17 Photos
92 Comments
4.2 Rating
  • Address:100 N Galloway Ave, Mesquite, TX 75149, United States
  • Site:http://dwightanddons.com/
  • Phone:+1 972-288-5602
Categories
  • Auto electrical service
  • Car service
  • Auto tune up service
  • Brake shop
  • Car inspection station
  • Kerosene supplier
  • Tire shop
  • Towing service
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:7am–6pm
  • Friday:7am–3pm
  • Saturday:Closed
  • Sunday:7am–6pm
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