user
Jordans Tire & Auto Service
2935 N Galloway Ave, Mesquite, TX 75150, United States
Appearance
Jordans Tire & Auto Service

Comments
Ch
Review №1

They greeted me as I pulled up, and I stepped in the lobby waited less than 2 mins and they had already got the new tire and rim back on my car before I could even look up! Extremely fair price! Crazy fast! 100% use this place

Wh
Review №2

Top notch customer service and excellent work. All employees were very knowledgeable and friendly..

Ke
Review №3

Fixed my alignment on my 2006 Nissan Altima. My steering wheel sits centered now. I still need to replace my 2 front struts as they are old which they made me aware of but even then they were still able to adjust it almost to perfection considering the old struts. My car drives straight on the freeway now as well if I let my hands off the wheel, before it would pull to the right slightly. Overall very satisfied with the service and professionalism of these guys. Pricing was also very good. Would highly recommend these guys to anyone. 👍🏼

ja
Review №4

Took in my wife’s Sentra in to get the air conditioner checked. $100 fee to get it checked ( understood, tech needs to be paid) and that the fee would be waved if I used them to replace the system) . $1500 estimate for full replacement. I wanted a 2cd or 3rd estimate before committing to paying that much. The ac cooled on the way to Jordan’s ( outside -75 degrees) but did not when I picked it up, no matter at what speed I drove; this was a major red flag. I took it to anther shop the following morning (6/19/2021) They explained that the compressor had worked but could not keep up with the hotter temps of the day unless at higher speeds, but it needed replacing …Oh, and that Jordan’s had evacuated my Freon and not put it back in when I declined to commit to having them do the job. ( they’re also $300 higher than the new estimate) I want to be compensated for the price of the coolant they took and no, there were no system leaks. Finding an honest shop is a pain

Sh
Review №5

Drove up on a flat tire due to a large nail puncture and asked for air to make it home next thing i know Im driving away with my tire repaired at no cost to me! Wow just wow! I am just wowed!!! Thank you Jayden and Omar as well as your whole crew for making my day!!!! I really appreciate it!!! God bless you triplefold!!! Thank u!

Me
Review №6

Allen was so much help today. New Years eve, and a flat tire. Helped me get a good used tire and back on the road. Great customer service. Will definitely bring my business here.

Fe
Review №7

Installed lowering springs on my car, A+ on service, my car was ready when they said it will be. Ill would definitely recommend to others

Ma
Review №8

Awesome service and people. I use them constantly for everything from oil changes to break pads to new tires. I have never had one issue and they are always very honest.

Jo
Review №9

Came in to get some tires, they had the most affordable in town compared to some of the other shops.Dropped off my car in the morning and they called me in the afternoon to let me know it was done.Awesome customer service and I will definitely not only return but I will also refer family and friends to them.

Br
Review №10

These guys are courteous and fair. The mechanics know what they are doing and are honest. Hard to find good places like this.

Br
Review №11

Great group of people here who do excellent work and provide excellent service quickly at a fair price.

Fr
Review №12

Great people. Plug my tire for free. Thank u

NF
Review №13

I’m a shade tree mechanic that sometimes doesn’t have all the tools I need, in those cases I bring my cars to these guys, they are honest about what’s being done. They won’t say they did something and just clean it up to make it look good. They won’t rip you off and they won’t haggle. I get the work I feel I pay for, thanks guys.

Re
Review №14

Thank you guys so much for taken my car in last minute. Great service, friendly and affordable!!!! i called on a Thursday to see about my brakes and was told to drop my car off on Friday morning. I got my brakes done and fixed in no time. Thanks again, will be bringing my car back for sure!!!Renee and Jonathan Grimmett

St
Review №15

Great customer service, very humble. They gave me multiple options and made me feel comfortable with making the best decision for my vehicle. Vehicle was timely taken care of and I was back on the road with the appreciate of awesome quality work.

Le
Review №16

Great service fast and friendly.

Fe
Review №17

Chester is the man! Helped me out with some new tires for my Toyota! They’re honest for sure! I also came in looking for an alignment and they stated I didn’t need one! Most shops will lie and say that I needed one! Save about 98$!!! Highly recommend and ask for the big dog Chester!!!!

Da
Review №18

Jayden, the manager is the ABSOLUTE BEST! Made my nerve racking scary car experience so much easier to deal with. The guy who fixed my car (didnt get his name) was also very professional, honest, and did quality work

Er
Review №19

Something popped my tire as soon as I turned onto Galloway Ave. from Town East Blvd. I could hear the air squealing out of it... I do not live around here, but I work in the area and I have my usual place that I go for oil changes, tire rotations, etc. I didnt have time to get there and Jordans was the very next driveway on my right... first place I saw. I was in the right place at the right time! I believe I found a new place for all of my auto needs.Super friendly people. Told them what happened and they took my car right in to change my tire. Didnt take long at all. Great customer service all around.

Ma
Review №20

Replacement of tires. Fast efficient and reasonable prices. The TV in waiting area could do with an upgrade, but thats besides the point. Highly recommend.

Ma
Review №21

I was greeted when I walked in and asked how I could be helped. He put my info in quickly and got my car pulled in. The waiting area is comfy. Got my inspection done and cashed out quickly.

Ky
Review №22

Jayden helped me from the minute I walked in the door. He ordered a tire for me and gave me a price and when to expect delivery.He called the next day as promised. Very impressed that this young man follows up with his customers. This trait is hard to find today.I’m very satisfied with the service.

Sh
Review №23

Always a great, friendly place to take your car. They are very honest & do good work. My family has known Chester for 40 years!

Br
Review №24

My experience with Jordans Care Care Center was great! From first email contact to at the shop Chester was informative and professional. My A/C is back to new and their prices/service was very fair and quick. $800 less to have the entire system redone that what the Honda dealer quoted for just the compressor. No pushy up sells either. Future business earned!

cw
Review №25

Fast, friendly and fair prices. They know their automobiles. If you are looking for a trust-worthy place, give Jordans Tire a try.

Ga
Review №26

Charged me $18.50 to patch a tire. I watched two episodes of two and half men in their waiting area while they patched my tire. One hour. BUT, they were very nice and the tire is holding up fine. C+ for pricing. C+ for prompt service. A+ for customer service. A+ for workmanship. I will go back again because of their workmanship and theyre very nice people.

Mo
Review №27

Very nice store, even nicer people! Great work done on my tires. Very fast and best prices I’ve seen around the area. Will be back soon.

An
Review №28

It was a good experience, I came in as soon as they open at 8 a.m., and drop the car off as I was needing a wheel alignment. I received a phone call to come and pick up my vehicle it was ready at 10:45. it was a simple an easy process the only downside I would say is Limited parking space other than that I would go back.

Na
Review №29

Fast, professional, friendly, and trustworthy service! My car is running like new again. Although I was pleased with the place I was previously using, I chose to take my Honda here on Friday afternoon because they are open on Saturday. I wasnt in a rush, but my car was already ready the next morning. I have definitely found a new auto shop and will highly recommend. Chester is the best, thank you!!

Al
Review №30

Jordans Auto. THANK you so much for your service. It was quick, pleasant, and very respectful. Great price. Lovely people. Thanks for all you do.Alice Gonzales

An
Review №31

Again taking care of and not having to stayA long time. Treated very professionally.Again driving my car with confidence and safety. Thanks again guys.

Ke
Review №32

The staff at Jordans Car Care Center at Mesquite are truly exemplary. During the tire buying process we had a mishap where I recieved the wrong tire size for my truck, and had to go back and exchange them for the right size. The service from both Paul and Chester during this trial was both admirable and reputable! They made sure I left with the correct tires and was happy with my service. Great people and all around great service! God bless!

An
Review №33

I highly recommend Jordan’s! I was pleased with the entire experience, from my initial phone call with Paul to the follow up text after my tires were installed. Their attention to detail and courtesy is top notch. I will definitely be seeing them again for all my tire needs.

Je
Review №34

I was completely satisfied with my visit the employees were helpful and took good care of my truck

Ga
Review №35

I have never felt so good about a company before. They treated me with respect, got my car fixed in good time and was concerned about my safety. They now have a loyal customer. Thank you all

Ja
Review №36

Jayden and the rest of the employees were very professional. Very pleased with the service and will tell others.

Lo
Review №37

I have been going to Jordans for about 16 years. They have put tires on 4 different vehicles for me. I simply go in and ask them what they think is best. Chester has always chosen the proper tire, exactly what I need for the type of driving I do and the vehicle theyre going on. I highly recommend Jordans. They are friendly, professional, knowledgeable and the work is done quickly.

Ch
Review №38

Great customer service! Work quickly at competitive prices

Da
Review №39

I went here for the first time to fix my leaking tire and they turned things around quickly (less than an hour) and had friendly service as well. Im glad I called the big box tire stores and they said they couldnt get it done without my car staying there for the day. 10 7 19 update: Ive been back 3 times since this first post and their CS is some of the best in town, they are a great local source for car service!

An
Review №40

Excellent Service Will Be Back Soon.

Ru
Review №41

I bought my tires thru Goodyear and had them sent here for installation. Got me right in, installed tires, balanced, did a great job. Definitely would recommend and will use them again.

Jo
Review №42

A variety of services.. Prices are on target.Work is done properly.

cr
Review №43

Hands down my favorite place to take my car. Recently been having car issues and didnt know what else to do and decided to take my car in. They were 100% honest with me. Great price and GREAT customer service. Now and days its hard to find good customer service. I will be coming again! 10/10 recommend to anyone.

La
Review №44

My experience there yesterday was wonderful and the guys were completely helpful. Thanx

ar
Review №45

For my first time at Jordans I was very impressed.I was getting new tires and it was so quick! I will definitely recommend them to friends & family!

Ka
Review №46

I have used Jordans for my car repairs after being referred there by my boss. Their customer service is spot on and the work was done quickly ans well. I am going back this week for an inspection and to have them repair a brake light. They do great work at a reasonable price3/7/2020: had my inspection done. They were quick and thorough as always. I will use them when it is time to get new tires.

Ro
Review №47

This place was the best. Friendly staff and fast turn around. I will definitely continue doing business with this location.

Te
Review №48

Very sweet guys.... Dan is the man to look for !!!

Ju
Review №49

Went in for alignment with all the suspension recently installed they give me a 825.27 quote and told me i needed 2 outer tie rods and the left control arm end up paying 45 dollars just for them looking at it will never go back to this place

Al
Review №50

Customer service was awesome! Chester was more than professional. Informative, very helpful and was out in just about an hour.I gave three stars instead of 4 because the mechanic who worked on and test drove the car was filthy. Floor mats and seat cover needed to be washed. Take a little pride in ones self to be hygienic and if your filthy have someone else get into the car.I will go back I believe if ever needed as the customer service/repairs all around was excellent.

Jo
Review №51

Very polite and knowledgeable staff. They worked hard at accommodating our schedule and checking out our car. I would go back again.

Ja
Review №52

Friendly, knowledgeable and highly capable service advisors and mechanics. Why I keep going back

Se
Review №53

Trust.I bet if you asked anyone what they are looking for in a mechanic, it is trust.We get our 2013 Honda Civic and 2010 Honda Odyssey serviced here and adhere to regular maintenance.When it comes to our cars, I preference quality over price.The costs here are fair.And based on my conversations and experience, the quality of work is high.If you are looking for a place to get good work done at a reasonable price, then yes, go to Jordans.

ke
Review №54

My experience with this facility from the beginning to end I can describe it as very professional.The price was far below any of the competition and no haggling the best price was the first price.I will definitely be a future costumer with all my automotive needs.Hats off...

Ru
Review №55

Just got my 2015 f350 tires, shocks and alignment done here today. Outstanding job. Very helpful and actually care about what they do. Chester went above and beyond. I highly recommend them. Will definitely make the hour and a half trip here again.

Jo
Review №56

Took our truck in to have the AC leak checked and recharged. They did a great job. AC is working perfectly.

To
Review №57

Spent $600 on two Goodyear tires, had a flat shortly after and when I called them to ask about warranty the guy replied these tires do not even come with warranty. For the amount of money I spent that should have been communicated BEFORE Taking my money! I have never purchased tires that did not come with some type of warranty. So, I called Goodyears corporate office and they informed me that the information given to me was in fact a lie and my tires are covered for 6 years! Once corporate was called they then doubled back and told me that the tires did have manufacturers warranty in a very unprofessional manner. I will never do business with them again or refer anyone. -0 stars!

Va
Review №58

They are great and straight with their customers. They quoted a third (almost a fourth) of what PepBoys did. Great great place.

De
Review №59

We have has our cars serviced at Jordans for years. Our dealings with this business has shown them to be a honest and dependable business.

Mi
Review №60

Very friendly and professional service. Facility was clean with a nice waiting area. Free WiFi! Brought in a small motor home for 6 tires and they were able to accommodate the size. They even offered to share their pizza at lunch time. I definitely will be back. Great service

MM
Review №61

5 star prices- way less than other quotes5 star customer service5 star management- This morning at 6:30am I requested an estimate online for new Michelin tires. Don, the manager, called me (on his day off) 5 minutes after they opened at 7:35am to give me an estimate and set up an appointment. Don gave me a quote for the michelin tires along with 2 other brands that would cost me $100 less. So I set up an appointment to drop my car off.5 star employees- Pat, the man that worked at the front desk, was also beyond helpful. When I went to drop my car off I was greeted by Pat. He took my keys and confirmed the prices Don had given me. When I came back to pick up my car he notified me of a few issues that needed to be addressed and spent almost 30 minutes explaining why and when they need to be fixed. He gave me a detailed print out with my cars needed repairs that included the prices and even numbered the repairs 1-3. 1 was most urgent and 3 was when ever I had the time.I am beyond pleased. Thank you Jordans!

Te
Review №62

These guys are welcoming, polite with fast customer service. I dont know much about cars but they gave me great knowledge on how to keep it up. They also keep me updated on what needs maintenance soon or later. They also give great deals that u cannot pass up. I refuse to take my car anywhere else. My definition of car doctor.

Jo
Review №63

I trust Jordans Car Care Center because of years of personal experiences with them and a older experience I had with one of there managers (Chester) before he came to Jordans. We followed him to Jordans only to find out that all the employees there are just as honest and friendly as he is. Honesty in a mechanic is really had to find. I recommend Jordans to all my friends and family.

Da
Review №64

Had a not so good experience. Jordans made it right. I also purchased brakes and rotors which needed to be replaced. Not only were the originals sold with a warranty, but since I was not over the restrictions they honored the warranty. Just note they are always busy so expect to wait or drop your car off.

Ja
Review №65

The guys here are friendly and helpful. They go the extra mile to make sure my car gets the service it needs. They do a great job at keeping my car road-ready!

Jo
Review №66

The service is AWESOME! Don, the manager, and all the staff make you feel appreciated.The prices are good and 100 % professional handle. Your visit will be extremely pleasant.

Gr
Review №67

My 2002 Chevy Venture has 227,000 miles and Jordans keeps it running dependably with all systems working smoothly. I highly recommend Jordans for great car care. Grace M.

ch
Review №68

Lets face the fact that visiting a mechanic can be nerve racking because you never know if you might get screwed around and lied to. Jordans has always been upfront and square dealing with my vehicles. Friendly service, competitive prices and quick turnarounds.Owner of a 14 Corolla and 06 Honda Odyssey.

D.
Review №69

Unexpected...unprofessionalism (from a Goodyear dealership?). I could not believe the arrogance and attitude of the service manager and the way he collected personal information like he was interrogating with a serious attitude. I waited over one hour (for a tire patch - for $18.50) while he played on his phone and never once checked on why it was taking so long. I was the only customer...as 5 employees stood around at the open service garage door openings, playing on their phones... I would/will not recommend to anyone...

Ba
Review №70

Low tire pressure light came on in my work vehicle. they promptly took the keys and took care of the problem. great service, truly!

Ta
Review №71

They were fast, efficient and reasonably priced. I felt like I could trust them and my car has never driven better.

Ta
Review №72

Friendly staff. Good rates. Quick repair time.

Ch
Review №73

State inspection completed in time frame quoted. Staff was courteous. Did not try to up sale on anything just took care of what I came in for. Overall appearance of location was nice and tidy. Bathroom was clean and smelled good.

Be
Review №74

Jordons is great. Ive been using them for a year. They friendly and knowledgeable. I trust them with my 2004 Mercedes. Highly.recommend.

Mi
Review №75

Clean environment & modest mechanics. Most mechanics would have over charge the job, but went over diagnostics that concluded results for no further charge. Appreciative!!

Ro
Review №76

Ive bought several sets of tires from Jordans. Ive never had a bad experience. They have always been friendly and honest.

Ta
Review №77

I am currently getting my car worked on with this shop and they have made this horribly stressful experience so much more bearable. Pat has been so kind to me diagnosing my transmission issues and has explained everything thoroughly to me to be sure I understand everything. Hes treated me like family since I made my first phone call to the shop and has taken such good care of me!! I will never go anywhere else when I need car work done. I never thought Id find a shop I felt I could trust (and thats saying a lot with all the car troubles Ive had!) But this would be IT! Fair prices, amazing customer service, and great work done. Thank you so much for all you do, I will recommend you to everyone I know!

Sh
Review №78

I called first to see if they did state inspections. I was in and out in about 15 mins which was great because I was on my lunch break. Very professional, clean, and efficient

Da
Review №79

Always straightforward and never trying to sell you something you dont need

co
Review №80

Professional staff, nice and understanding. I ordered the wrong size tires, so when i arrived they took all my tires off and realized they dont fit. They had to put the tires back on but did not charge. Thank you Jordans Tires and Auto.I will be back with the right size tires. Lol!!!

Ro
Review №81

Hands down the best car shop around. Honest, informative and they do a great job. I cant recommend this place enough! If you ever need repair work or tires, you need to come here!

Ca
Review №82

Always a great experience. The staff is efficient and professional, the prices are great and the work is excellent!

Bo
Review №83

I was riding along and got myself a flat tire...just hate that. Driving near Town East in Mesquite, I did a quick search on Google Maps for tire service. Jordan’s was conveniently lose by, just across from Poteet High School. Drove in and, while I enjoyed a lunch at Whatsburger just next door, they patched up my tire. The staff were very friendly, making a potentially stressful situation easy. Highly recommended.

Br
Review №84

Jordan’s Car Care Center is the best place for tires. They provide personal service, have great prices, and carry the best products. I wouldn’t go anywhere else.

Te
Review №85

Great service and very helpful mechanics. Honest place they wont over charge or rip you off. Thats hard to find I highly recommend!!

Ro
Review №86

Had a wonderful experience with everyone there. There was no long wait. Everyone was friendly, even though I had no idea what i was talking about, they were patient and explained what was wrong with my car very thorough. I think I found the to-go-to car shop, definitely recommend it!!!

Jr
Review №87

Always great service never have a problem with these guys.

Le
Review №88

Chester Cockrill provided excellent, courteous and efficient service for my car. I recommend Jordans Car Care to anyone in need of car services.

An
Review №89

Staff is very knowledgeable and polite, and they take the time to answer any questions or concerns that you have.

k
Review №90

Took care of the special tire I had them order to replace my blown out one from flat tire... Only Goodyear location closest to me and definitely will return with other needs!

Is
Review №91

Don, a manager there, is a great guy. He honored an obligation from corporate goodyears even though he didnt have to due to being a privately owned branch. Very nice staff. I will be back for anything that I need done to my car.

Mo
Review №92

They gave me a thorough and detailed explanation of what my car needed

ja
Review №93

I have purchased several tires from here and it has always been a fantastic experience. They are polite and very honest. I would recommend using them.

ma
Review №94

Outstanding service and value! Wouldn’t trust anyone else for my car care.

Ry
Review №95

Old mechanic was awesome. Got a new guy breaks more than he fixes. Broke my air intake housing didnt say anything. Taken it in 3 time for check engine. Auto zone told me what it was in 3 min. And the oil leak got bigger when they so called fixed it. 3 months in the shop. I get made fun of when people here I spent 6 grand on a engine and it still isnt right. ill let you guys know if they ever figure it out but for now I say stay away. But they already took my money so im stuck. Please dont be like me. Hopefully they get there problems fixed and if they do ill change all this, they used to be the best shop in town by far.But the level of bs is too much now and the bull keeps lifting its tale. Such a shame!!!

No
Review №96

They were very helpful and reasonable. Great place to have your vehicle serviced!

Ma
Review №97

Great honest friendly and quick service would highly recommend

Ja
Review №98

Staff has excellent Customer service skills!

jo
Review №99

Best service experience Ive ever had!

Jo
Review №100

Guys here are quick, knowledgeable and the prices are very fair. Good guys overall. Always willing to help.

Information
23 Photos
100 Comments
4.7 Rating
  • Address:2935 N Galloway Ave, Mesquite, TX 75150, United States
  • Site:https://jordanscarcare.com/
  • Phone:+1 972-686-8985
Categories
  • Tire shop
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Diesel engine repair service
  • Oil change service
  • Towing service
  • Wheel alignment service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
  • Wi-Fi:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations