I went next door to pep boys and my original quote was 1400. Absolutely insane! I called GM and they were able to fix my problem for 900 same day all easy peasy. Absolutely will be coming back here! 10/10 recommend
Awesome customer service. Matt was very nice and even took the time out to give me some good advice on my vehicle. Will definitely come back for next oil change. Thank you gm auto care.
They got us in and got us out in good timing and very affordable! Our technician was knowledgeable and, best of all, fair! Id come here to get any work done regardless of how far I am! These guys have definitely earned my continued clientele! They are highly recommended from me to anybody!-2010 Nissan sentra tire change and rotation-
Matt done great job taken care of my car. I would recommend his shop. And I appreciate his service 😊
Absolutely trash customer service, treated horribly by one of the workers that acted like the owner, possibly was the owner I didnt care to ask, will never go here.
Stop ripping people off, they do not fix your car are very dishonest. Worked on my car and to fix ac got home ac not working. said the could fix my service engine light that was on I kept having too go back. Why you ask? Because they took me for 1400.00 dollars. I am a senior my husband is disabled. I thought they were nice, but they are wolves in sheep clothing. Please check reviews before you trust companies. Took my car to another shop with outstanding reviews. Had four leaks in my ac systems. They fix all four for 275.00. Then I call to tell them tell I am thinking i would take them to court to recoup some of my funds. Then I called to let them know what they did not do to my car. I was told if I called again they would call the police. Disgusting!
Best in town. Matt is the guy you want to talk to. Gave me all new parts and my old parts !!!! Best Buy in town. Doesn’t try to sell you something you don’t need. Needed a battery for my bmw and needed tie rods done. 400$ parts and labor with a free alignment. Gave me a life time warranty ! Amazing. Very nice and professional. The coffee machine they have in side also. Very very nice !! Will be back in few days to do the other set a brakes !!! My man Matt.
Had my AC serviced for Freon. The next day no air was blowing. Took it back and was told it was something Electrical that would take three days to fix for $1,400.00. Took my car to another automotive shop and was told that blower needed to be replaced and there was nothing electrical need to be replaced
This shop is good for minor repairs Batterys, changing plugs, belts, wipers . The Dealership hourly labor is 120 and hour if you are going to to save 5 for 10 dollars it best to take to a dealership and all the employees are certified. The dealership takes Credit cards and Debits cards and get a full report . GM they request to pay cash and give a genetic receipt with the amount only .
Matt did a EXCELLENT job on my oil change, very knowledgeable. Great Service. Would recommend
I will say they are wholesome people, I voided my warranty by adding a part, which I had to do I can keep traveling. Instead of me paying full price again they did cut in half. Thats what I call human..good place to go.
Best service repair shop. Quick and friendly service. Highly recommended best price in town.
Sam did a great job with my car. I been to so many places but this was the only place that knew what was wrong with my car. I can never go anywhere else.
Fraud services!!! Oil changes not accurate. Needed high mileage 7 quarts and this service only added 5 quart as next oil change service due 1000 miles but would have locked up transmission if honored that result. I recommend to not use this very dishonest service shop GM Auto as both my vehicles were serviced there caused me more money to pay going to another mechanic shop to service my vehicles which help identify problems on both resulted from using GM Auto.
Got an alignment when I left the car was not even steering straight. And paid 150$ for both the rotation as well. when All they did was switch my front and back tires. Something I could have done myself.150 dollars to waste. Another place just looking to scam people out of their money. Something told me not to go there when I was pulling in. Should have listened to my gut.
Let me begin by saying this place is a total rip off.I went there to get a tire, they gave me one price upfront but when the job was done they gave me a another price. In addition, they asked if they could take a picture of my ID with their cellphone if I decided to make a payment by debit card. I told them to take the new tire off and I will go elsewhere. They told me they would have to charge me 20.00 bucks for state taxes to put my old tire back on, and threatened to keep my vehicle if I didn’t pay within 3 minutes because it was time for them to close for the hour.I called the cops immediately, the cops came to resolve my problem.This place has not customer service friendly and are rude. I will never recommend anyone to this place.Please people save yourself a trip and do not go this place is a headache.
Great location! Management is great and very knowledgeable about cars and maintenance.
Sam helped me get a quality and fast oil change.
I have thought about the review and i have decided that Mike and Matt did put in time and effort on the car. I commend them for doing this. I will bring it up to a 5 star when i actually have car back in my possession as repaired and able to use the car. Thank you for doing what you are doing so far.Mike i know you did somethings to the car and did help me a bit but for what i paid and what was promised is not even close, If you all would have been upfront and said that there was other major issues then i would not have bought it, but all you said was it needed a cable harness and it is still at your shop with the check engine light on and i am going to have to pay more if you finally get that fixed...do you think that is fair. I do commend you and Matt for your hep you did but i am still out a car and $5000 dollars.I am going to
They are very professional, got me in and out on time.Strongly recommend the place. Ask for Matt
This place did a brake job and left a bolt either loose or off. Had to get it fixed on the side of the road where it locked up my wheel while driving. Took it back to the shop to give them a chance to make it right and they continued to lie and give the run around. This was the most unprofessional experience i have ever had and hope no one else has to deal with this because it could have been more serious or even deadly.
Always professional, always timely, always the best deal for the quality
Very dishonest shop to come to that just wants money I dropped my vehicle off to get diagnosed without taking anything apart which was also stated from my warranty company month later warranty didn’t cover any coverages but I had to pay $675 over the phone but he changed it to $500 as I arrived in person to receive my car back he claims to took the engine apart and put it back together to diagnose but before I stated without taking anything apart but I pay the $500 to get my car I pop the hood everything was the same nothing has been taken off or put on.. there was same dust and leaf Debris all on top of my engine and inside my valve cover as before when I first dropped it off and if the engine was torn apart they would have had to buy a new bolt kit to put the engine together as the old ones would no longer work after taking the heads off so I paid $500 for service that wasn’t even done to my car or they was gone hold my car knowing no service was really done to it The new shop I took it to for a engine swap also said my old engine was never touched and they took pictures and videos of my old engine to see if I could get in touch with someone above gm auto to take care of this situation
Best place to go, fast and easy.. ask for mat he will help you with anything
Matt did a great job with my car. I been to so many places but this was the only place that knew what was wrong with my car. I can never go anywhere else.
We have had a very bad experience with this company. They charged way too much for a service that they barely completed. When we took the car we had one problem and we left with many. They promised that it would be fixed in order to get the money and I am sure that they broke other things just to assure that we would come back. PLEASE DO NOT USE THIS COMPANY TO FIX YOUR CAR. You may as well go to one of the other places that are right beside on either side (Pep Boys or Firestone). Definitely regret coming to them.They also don’t wear masks AT ALL.
Just go at your own risk, I have move on to someone thats honest and take pride of there vehicles and even notice if some else is wrong with your vehicle with you knowing it 🙄
Thank you Matt and Sam yall did me great !!!!
They are very professional highly recommend for service !!
If I could rate this place higher I would! I’ve had my share of rip off car shops who doesnt care to HELP the customer, however just take your money. This is not the case with these guys! They literally do what is best for you and in such a timely manner. AND reasonably priced. I’m glad that I’ve found my new car shop and will continue to give them business when my car is in need. Thank you!!
I was charged $80 for a oil change I have never paid that much anywhere
DO NOT USE THIS COMPANY!!! He is a rip off! He will take your money and break stuff on your vehicle then tell you it’s going to cost more. Also that they don’t fix it any of the problems your having. And they put bad tires on our car when they were suppose to be brand new.We’ve been arguing with the owner for a week and one of his employees came out and told us this happens all the time and that he does it to every car/ customer that comes in.So DO NOT EVER USE THIS COMPANY!!
Great mechanic shop amazing prices amazing customer service
Our first time here and I will say Mike was extremely helpful. Very knowledgeable polite and made it easy to understand the problem. But most importantly service our care. I would recommend this place to anyone needing their vehicle serviced.
DO NOT USE THIS PLACE. VERY UNPROFESSIONAL!
I was on my way to go get my oil change somewhere else, and got a flat tire around the corner so I stopped here to change it. First time here, the employees were helpful they explained what was going on with my tire alignment. Even got my oil changed here for a lower price than what I’m used to paying. Definitely recommend, will be coming back!
Had a tire blow out in the middle of the day. They were able to get us right in, source a replacement tire, and have it installed within 15 minutes! They did a great job, and had a comfortable waiting area. Great prices as well!
Great service great pricing! I just had a lot of work done to my 03 Tahoe over the weekend. They took very good care of me, they do not try to get over on you and they guarantee their work. Mike and Louis will not quit until youre satisfied. I only trust them with my vehicle I highly recommend you try them out.
My husband went up there yesterday to get me a tire for my car and he said they had excellent work. He also recommended for me to there for my oil change and alignment. They dis a great job and reasonable prices!!
There arent enough stars here .Gm auto care did a great job replacing my Corollas clutch.They completed it in less than one day .Seven stars .My clutch works so smooth now.Im so happy,Friendly people there. Give them a try.
I love this place. Mike is always honest and gets my work done quickly. I Know I’m getting quality work for the best price here.
Needed new tires and a oil change came in very last minute and close to the closing time Matt didn’t mind and till helped out was very nice and professional, I will return !!!
Today was my very first time going there today. I had called to see how much a tune up would be for my car. They gave me the quote and also was very honest. Then in the mist of doing my tune up they informed me to get something else that needed to be done which would cost more. However, all they did I was satisfied and my car runs good except one more problem....Good Job Team
Very unprofessional and ripe off
I always have a great experience coming here! very professional and friendly staff. The owner is a reliable guy and has great integrity. I completely trust him to service me and my familys vehicles. Highly recommend!
So glad I came here first time in Texas and needed to get a oil change the guy at the front Mike was super sweet and helpful on what I needed will most definitely be coming back in the future
Great, honest service! Luis helped me with my brakes and informed me what needed to be done before doing it. He gave me recommendations and options, as opposed to Jiffy Lube that tried to charge me 3 times the amount for things I didnt even need done to my vehicle. Thank goodness I know a little bit about cars, as I knew they were trying to take advantage of me as a woman by myself.Thank you to Luis and the team at GM Auto Care. They are the real deal and will give you honest service.
The new management is awesome they are very friendly and helpful they got my car fixed in no time Mike is a very humble man who takes pride in what he does for a living. Very honest and upfront. Saved me a lot money too. Great place to come!
Found out my Tahoe was leaking oil. Took it here and was helped right when I pulled in. NO wait. The mechanics were attentive and showed me everything that needed to be done. Love going to a shop I feel I can trust. I will keep coming back because they SHOW you what needs repaired and tell you why. Real mechanics. Real morals.
I tried several tire shops around Dallas, and not only was this the best price on great tires, they were fast and friendly. Clean shop and waiting area as well. Recommended!
The staff is friendly and kind. The price for synthetic oil is the cheapest in Mesquite. $45 where every where else is like $55-60. Luis does my oil changes n he is so sweet n Mike the owner os going to take good care of you. Happy customer!!
It was the best. Very fast and did the right diagnosis after a wrong diagnosis of transmission leak from another shop. I refer you here for the best service. Iam coming back
I needed my brakes done and an oil change so I was doing price checks around town, and Hands down the best prices with the best service and customer service!! Mike and Matt are very friendly and informative most definitely coming back for all my car needs!
Brought my 2006 f350 diesel truck. Had a crazy misfire and I couldn’t figure out what it was. They changed my FICM computer under my hood and it ran extremely smooth after. Quick and affordable thanks. Will be back.
Brought my 2015 bmw 5 series over to them because i had a major oil leak these guys got it done in a day and a half and i’ve never seen my car run better and smoother. these guys are the best!! thank you mike for the hookup
I have been here serval times specially since they been switching management for the longest. Walked in today was greeted right away .. showed me everything that was wrong with my car and explained it to me which is important to me . Mike which is the owner worked with me and made me feel as if I wasn’t getting cheated out of money like most Mechanics 💯
Friendly staffGreat experienceAnd great prices.Got my 4 new tires 120$ less than Firestone and discount tires.The tires where Cooper adventure tour
Under new management. Mike the owner is doing a great job. . Friendly neighborhood mechanic shop with honest prices . And open Sunday !!
I’m a shade tree mechanic that sometimes doesn’t have all the tools I need, in those cases I bring my cars to these guys, they are honest about what’s being done.
Great attention to detail by the staff. Very helpful and a nice clean environment.
My husband brought my G37 Infiniti in to get checked out with a knocking sound on the steering wheel when I went the next day to drop off my car friendly staff my car was ready the same day & running good! Definitely a spot to come back to for any mechanical work!
The guys here are very nice and very helpful. Awesome customer service.
Great service, friendly people. went for an oil change I was in and out in less than 15 mins. Appreciate the service
Matt help me out great I will definitely recommend anyone to go to them for there auto issues they will definitely get you in and out and I great manner definitely will continue taking my Jeep to them thanks guys
Tell the truth I will advise everyone to go to GM Auto because they take pride of satisfying their customers. I wont go to no other place but GM Auto. Mr. Pleasant Grove💪
Great customer service by Luis and Mike! Prices are low compared to other shops.. my to go to place for repairs!
These guys are awesome! Super helpful and amazing customer service, I will be a returning customer 100%!
I take my car here ANYTIME something is wrong. Very honest.
Came here for them to fix my tires, very trustworthy and fast work.
Great customer service. Highly recommend them for your service needs.
I love this place ive been coming here since 2018!!!! The service is awesome! I get my oil change here and the guys here. ROCK!!!!
Best place to go when you need something just ask for Matt he the best
I thank the guys at Gm auto care for all there help with my car. I’m a woman an most auto shops take advantage of woman. Not here I’ll always be loyal customers.
I rather wait 10 minutes for a tire than an hour and 30 at pep boys 👍 honest work!
Took my car there to get an alignment and got an education on car maintenance. The staff was informative, helpful and very knowledgeable. The prices are best in town and they got me in and out.
I usually don’t do reviews but I took my Dodge Caliber to get maintenance, paid $300 and the problem is even worse now. A small oil leak turn into a bigger leak. My car is now underivable as its my only transportation. Please go to a name brand auto mechanic and save yourself the headache
Friendly guys Great service awesome price!
Good company and friendly staff very helpful and affordable with multiple options of service got my front end rolling smooth
Great service and professional! Rare to find honest hardworking people, but they on it!!!
These people are not honest. Friend took her car in for an alignment after I replaced the struts. They said one of the struts wasn’t installed correctly and that it would need to be replaced before they could do the alignment. I took it to NTB the next day and they said everything looks fine and had no problem doing an alignment. They lied about the car struts being damaged and was trying to have unnecessary repairs performed. Glad I took it somewhere else. Car drives great now.
These guys are honest, polite and friendly!
Quick and Fast got my 2016 Scatpack Balanced & an Alignment!! Great service 🔥🔥🔥
Great service! Fast efficient and friendly!
1st time here will continue coming here GREAT service on my car
I love these guys!!! Very personable, patient, and friendly! Everyone there is hard working and they have a focus on service.
MattNice took care of us with no problem
Them boys bad ass They put my Magnum together. THANKS TO C JASON AND TYLER
Great service. Super fast. Very good prices!
Amazing amazing, thank you for making my engine run like new!
Quick and on a working man budget
Very honest, fair prices, I have been here like ten times or more
Friendly fast service literally life savers
This a very hardworking, honest mechanic,if you need a good mechanic,cant find a better man than Luis....he cares and it shows!!! Thank you, Luis,for taking care of my family,thats what he does.
They did alot of work on my car n left it worst then what it was n charged me $300.00 for a no good job wouldnt recommend them took it to triple A great place Triple A n told me it was my transmission which GM Auto could of told me but screwed me out of $300 and wanted to charge another $400 to give it a tune up
Fast, good prices, keeeep it uppp!
Mike is a very reasonable guy no games will guarantee to beat any price its also on the building he has my business infinately
Great work and prices
Great customer service!!
Great service, nice guys!!
The BEST!!! Will never go anywhere else !!! Very fair .