Very helpful with what I needed for future upgrades, my computer has been running amazingly since the computer guy worked on it.

Top notch computer service done by far the best I found anywhere in town they actually can fix some things that even the Best buy people and other computer places couldnt... plus theyre good for saving memory, and to a new computer... thank you!

Great experience and very friendly. This guy helped fix my first PC that I ever built. I thought it was going to be a costly fix, but instead he found out the problem and it was an easy and was not as expensive as I thought it would be. Very happy and I am now writing this review my newly repaired PC.

Told me upfront he can’t fix my Mac book pro and advised I take it to Best Buy. Respect the honesty

Not the friendliest guy(honestly kinda rude). Claims he texted me to let me know about my computer but never called me. Which I dont know a business that texts it clients? Very unprofessional if you ask me. Wasnt able to fix my computer and didnt offer much explanation or advice. The comments back from him should prove everything.

Hes awesome, and didnt break the bank for the service.

I highly recommend The Computer Guy. Great communication and expedited repair. Definitely my place to go for computer problems in the future in Lubbock.

Great service. Fixed the problem I brought in. Recommended a small upgrade that made my 9 year old computer better than new. Highly recommend him for computer repair.

Very easy to deal with and very very reasonable on his rates.

When I brought my laptop I was told it would be 1 -2 days. He fixed my laptop up the same day! Very professional and extremely nice guy! I would definately recommend him to anyone. Very down to earth and prices are very reasonable. If you have any computer problems give him a call!

Great, fast service. He seems knowledgeable and answered my questions. He gives my pc quickly.

I have been going to The Computer Guy for over a decade. His work is excellent, reasonably priced and he is business like and professional. I highly recommend him.

This is a great shop that helped me resolve my issue. Knowledgeable staff

Great guy! Great service and very reasonable pricing!

My experience with The Computer Guy was great. My computers power supply bit it, and this man addressed the issue, and my baby was fixed in just a few hours. I was impressed with his service, and he wasnt up in my mug trying to sell me a bunch of hooey or services. The place was very clean and neat. And I look forward to turning to this man any time I have a technical issue.

I brought my computer in because it would not turn on and i read the reviews so it seemed like a good place. Bill was a nice guy and i expected good work from him. I left my laptop with him over night and when i received it back there were permanent cuts on the laptop from where i guess he tried to open the laptop up. He also lost a screw! He said it was probably somebody else who opened the laptop but he was the only one ever to open up the laptop. A sticker on the back of my laptop was ripped. I dont know why that would of happened. My laptop still does not work and is being shipped back home where maybe the extra warranty I bought might help if the damage Bill caused doesnt void it. The only thing Im happy with is that he was able to transfer all my files to a flash drive for $50. All in all I was not satisfied with his work. I expected better care for my laptop which for a college student is very important.

Brought in my custom PC thinking that the Motherboard was busted and wanted that confirmed before I bought a new one.Computer guy re flashed the bios on the motherboard and then it worked fine. Got my computer fixed for less that I thought it would be. Good service

Ive dealt with Bill multiple times over the period of a little less than a decade. Good guy and does quality work. Has fixed my old gaming rig. And when that was becoming incredibly outdated, a little more than a year ago, I payed him to make a new gaming rig, which is still running strong. I work retail, and when anyone comes in with computer problems... Which is weird because we dont fix computers at Target, I send them to Bill.

Did great fast work and has excellent customer service

Any time we have taken our computers to Bill, the Computer Guy, we have received top-knotch professionalism and customer service. As a business owner who relies on my computer, I trust Bill. He knows I need it back and does his best to service us. There is never any hidden fees. You know up front what you are looking at. I highly recommend Bill and his staff. Thanks for a job well done!

Useless, tried to explain to him what happened and he brushed me off. A week later he gave my computer back because he couldnt figure out what was wrong with it. When I asked him if he looked at the GPU he said there was no need to when I told him that was whats wrong. Also this dude lives in his shop... Not sure if thats allowed by HOA or BBB standards.

Excellent service and reasonable price for computer repair.

Very nice guy and excellent service.

Took my laptop to this man at the beginning of the semester. He checked in my laptop, and had it ready to go the next day. He gave me an honest quote (more or less best case and worst case for my issue). This man is very much so a mans man, hes not going to lie to you. If you need swift, honest service go to this man. My laptop is in excellent condition, havent had any issues with it, therefore I am completely satisfied by his work.

Great pc work and service...by far the best in town...TY!!

I live less than a mile away from this place. Im a pretty computer savvy guy and I built my own rig but it was time for an upgrade. The graphics card I ordered came to me DoA. After doing every troubleshooting step imaginable I was down to the card being DoA or a compatibility issue but I didnt have a second computer to test the card on. I walked in simply asking if he could plug my card into a computer and tell me if it gets picture or the card is dead.. He walked from the back looking at me as if I was disturbing him from the beginning. Then as I was talking he interrupted me several times trying to debunk what I was saying and basically telling me I didnt know what I was talking about. Then he shut all conversation down and said for him to plug the card in he wanted 49.99. I went down the road to Jeff Barker Computer Service and was greeted as soon as I walked in. They asked and listened as I told them what was going on. They said sounds like Ive done everything and it sounds like a dead card but to be sure come with us to the back and lets try it. They plugged it in and confirmed it. Took 2 minutes. The Computer Guy needs to learn some courteousness and awareness. Maybe he could have gained a customer for life if his demeanor was different. But being condescending and rude led me down the street where Ill always go now. DO NOT RECOMMEND THIS GUY TO ANYONE EVER.

One day turnaround!!! Great customer service, extremely knowledgeable staff, and great prices. This is the only place Ill take my PC from now on. Go to The Computer Guy, you wont be disappointed.

Great work as always. He has been doing my computer work for years always quick and reasonable. I would refer you to anybody. I would rate you and 11. Keep it up.

I took my notebook to Bill for repairs. He spoke to me very professional and handeld my notebook with care. He explained what he needed to do. he completed the job exactly when he said he would and no hidden charges. I highly recommend his company if you want the best. Thanks Bill

I got my laptop back today after just a few days and it is working great! I am so grateful! Not only do I chart all my work notes online, but I am also in school and have had to go to the public library to do my work and assignments when my computer messed up. It would just hang up after about 5 minutes and I constantly had to reboot it. The Computer Guy found a trojan virus on it and got rid of it and now my computer is running as good as new! Thanks so much, what a guy!

I took my laptop the fix the charging port. I was surprised to see that besides fixed the charging port, other things on my laptop were fixed too. A piece that was broken, the base of the housing that was beginning to open, and he fixed my fan too. My laptop feels very firm again. It was worth all my money. Highly recommend im 100% certain you will not be disappointed.

As always, Bill takes my old tired desktop and cleans it up and gives it some more life, Ive taken computers to other it guys and was made to feel stupid for my ignorance. Bill just sates what he will do, what he will charge,and sends me away confident. Thanks a bunch!

Smart dude

Bill is a computer genius. I could not run my business without his expertise. If you have a computer and Bill cant fix it you need a new computer. He can also build you a custom unit.

I have brought my major computer problems to this establishment. The owner fixed the problems in a timely manner. I will always bring my computers here. Overall great service, would, and have already recommended.

Good customer service-keep up with the good work

Very picky on what they actually repair.

IF YOURE IN LUBBOCK AND HAVE COMPUTER TROUBLE, BRIGHT IT HERE!!!! Couldnt be more satisfied with the work they did on my ASUS laptop.

Only took Bill 2 days to resolve the issue. Not only did he fix the BSOD (PC crashing) problem, my PC is running extraordinarily faster at startup. My computer didnt have any scratches on it that werent already there, my singular sticker wasnt even perturbed.Diagnostics here is about 33% cheaper than bringing it into Best Buy, and the manual tune up he does is absolutely insane with an exceptionally good price, also cheaper than your regular corporate services. Manual tune up, (from what I can see) includes an intense defragging of your hard drive, *manual registry work* (wont find that almost anywhere else), complete malware and virus scans, complete driver update, memory tests, and more thats over my head.Saved a great bit of money and time, would recommend this nice guy to anyone. And remember, no matter how expensive your fix is, I know enough about computers to know hell save you money and possible future repairs.

Excellent Service! Not only did he fix my laptop, but also explained a lot of things about computers and Linux which I didnt know!

Note: this rating originally went up around April 2017.I was sure that my review had made it on here but i see that i was wrong my phone messed it up. I originally brought my custom computer here to have it diagnosed for instability problems after i explained that it would freeze up randomly, mostly when playing video games. I built this computer myself and i knew it better than anybody and it had run smoothly for almost 2 years, however once the freezing started i spent hours every few weeks trying to fix a problem that was very intermittent. I did everything i could at home: i tried new hard drives, i tried reinstalling windows, i tried cleaning the whole computer out including the heat sink and fans, i even tried the tedious method of testing each and every single one of the ram sticks and the individual ram slots. I was finally at my wits end with trying to fix it because i didnt have the parts to more precisely diagnose the issue i.e. a new motherboard and some ram which i suspected were the issue. I brought these concerns up when i brought the computer in, however after 3 days at the shop i was told that the machine ran fine with a Prime95 stress test for what i can only assume lasted the entire 3 days only for it to come home and freeze after one minute on the windows 10 environment. I dismissed the first freeze as a small coincidence and allowed it another chance to which it froze again not 20 minutes later and this continued for about an hour just over and over again. So i refuse to believe that it worked for 3 days straight at the shop and the only thing that he mentioned is that a clip on the cpu cooler was loose and that the cable management needed work. I took that seriously and started my own examination of the heat issues and came to believe that i needed more airflow and a new heat sink, so i bought 200$ worth of supplies to get a new case with better airflow and a new non-stock heat sink, and new fans. However this did not fix the issue at all. So i finally gave in and bought a new processor, mobo and ram because i had isolated to either the mobo or the ram. I just couldnt figure out which part was causing the issue, which is why i went there in the first place to have the problem part singled out. So in the end i just went for the brute force technique and basically bought a new computer and it has been working great since then.TLDR: I fixed my own problem, and i know that i cant expect this problem to be anyone elses because this was a custom build and there is never any assurance that someone else can diagnose these types of problems. Which is why i left a 3 star review and not a 1 star review. My problem was very intermittent and i felt that there was not enough done to the machine to properly diagnose the issues with the mobo and the ram. Prime95 is not the end all of testing stability and reliability with a computer that has inconsistent but persistent freezes and hard hangs.

The Computer Guy brought just the right expertise to solve my problem! A very fair price, too.

Saved my old files to my new PC.Outstanding job.

Computer Guy Bill keeps charging people 60$ for replacing a laptop monitor. Get a couple small screwdrivers, 20 minutes spare time, and youtube how to fix it yourself. This guy blowz.

Fixed my computer right up in a timely manner!

Always great service. I have used his services for years and will continue to do so in the future.

I have had the computer guy work on my computer 2 times now. Since I am relatively computer illiterate he has saved my computer. I will continue to rely on him.

Quick. Efficient. Helpful.

Good work, timely, fair price

I dont take mine anywhere else.

Great service, not expense

Cant say enough good things......Bill is the best!!!!!