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CPR Cell Phone Repair Lubbock
5152 69th St Suite 100, Lubbock, TX 79424, United States
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CPR Cell Phone Repair Lubbock

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Ca
Review №1

We are from out of town and made a special trip to get a cell phone repaired. Called ahead to make sure that they were not busy and could get to us. Drop the phone off and when we returned 10 minutes before closing time they had not touched our phone. Did not bother to call us. Very disappointed and definitely a waste of time.

An
Review №2

Eric Miller is AWESOME!! But the assistant he has working for him leaves a lot to be desired!! Eric was SUPER friendly, personable, competent, and did exactly what he said he was going to do, and for less than I was quoted ( which really meant a lot to me)!! The place was a bit hard to find, but well worth seeking out!! I just wish the assistant had listened a bit better!!

K
Review №3

Professional service and quick turnaround! Will recommend to everyone! Thank you, Eric.

Ms
Review №4

Ok, I never heard of this business until a situation came up where I need a laptop repaired. Went to this location and I was pleasantly surprised by the level of service that was rendered. I asked a million questions and they answered them all. I know where I will be going for any future issues I may have with my devices.

To
Review №5

We took our laptop here for a screen replacement, and had a bit of a wait as there was an overturn in staff. They have new management now, and Eric Miller did an outstanding job at taking care of us. He found the best deal for us, and went above and beyond to take good care of us.

Ma
Review №6

Former employee and save your time and money and go to another shop to have your devices repaired. I quit after working here for little over a year the owner does not care about customers or his business/employees. This shop and the plainview one are a complete waste of time. If your device gets broken make sure you take it to a shop that has EXPERIENCED technicians. Make sure to ask these questions before you hand over your device. Have you worked on this device before? What’s your success rate with this repair? What are the possible risks of device repair? Do you have any technician certification? It’s may seem like a lot to ask but these questions can save you time and the possibility of handing your device to inexperienced people on average a phone repair should take no longer than a hour at most for tablets possible two hours if they have your device longer than this without any notice they do not know what they are doing. If you have questions and they cannot answer it that should tell you everything you need to know

ja
Review №7

Customer service was excellent. Erick fixed it super fast and for a great price. I recommend.

Kr
Review №8

This is our go to electronic fix it place. Reasonably priced, straightforward on the issues and timing to fix the issues, friendly staff.

Ja
Review №9

Nicest staff anywhere! Really good value.

ch
Review №10

I went to get my charging port replaced because it wasn’t working. I dropped it off and went back the next day expecting a tab to pay but no, he comes out looks at me “YOU ARE GONNA LOVE THIS” with a smirk on his face, he totally could have replaced it and charged me but all it took was a cleaning, should I need anything done with my phone this is the place I would go.

Ev
Review №11

My kids make it a goal of theirs to crack the screen on their iPads, luckily this place exists they always fix them fast with quality results.

Li
Review №12

Very friendly but could not fix my phone due to Motorola couldnt or didnt send a ticket for them to repair my phone

ry
Review №13

Replaced the screen fast and at a good price, but now every time I take a phone call on my iPhone, I somehow lock myself out. Most of the time it is only for a few minutes, but I have been locked out of my phone for an hour before. After my phone came back from repairs, the sensor has a hard time reading when I am talking on the phone and will not shut off the screen. The replacement is nice, but I do miss the functionality of my phone even with my cracked screen. Do yourself a favor and just get your screen repaired through your carrier.

Ke
Review №14

Guys, please update your website pricing to match your actual price. It feels a lot like a bait and switch when I create an appointment on your website after choosing my device and requesting service under the price quote option only to show up and be told double the price. Yes, double. I used my lunch break to drive to your establishment after I was told I would have to come in...only to then be told oh, those prices havent been right in a long time. Not great.

Ch
Review №15

This place e awesome they stayed open alil longer doe me to get there,, just to pick up it wish items!!

So
Review №16

This place is awesome. Great service and fast. Certified parts. Fixed both my phone and my husbands Samsung Notes. They also offer a military discount.

Al
Review №17

Great work in fast time this is my second visit to get my sons nintendo switch fixed

Br
Review №18

Got my iPhone XS Max repaired here. Very friendly and timely service, my screen was replaced in about 40mins. The clerk, however, failed to mention that what she installed was not the ultra HD retina display that comes standard in all iPhone XS Maxes. Instead she installed a standard OLED display that is lower quality and didn’t bother to tell me until I called back to ask about it, since I was noticing an ever-so-slight reduction in performance as well as a lack of pinpoint sharpness. The fact that that important detail was left out means they intentionally left it out or aren’t familiar with the product enough to know the differences.

Ge
Review №19

CPR was the only store that would work on my older generation phone. My charging port on my S7 edge was busted. Brought it in on a Saturday and it was extremely busy. Carlos was extremely helpful, nonetheless and got the phone back to me in less than an hour.

Ma
Review №20

Excellent service! Just as described. Less than a week to get the part. Less than an hour to install the part. Also very kind service. I highly recommend it to anyone.

Mi
Review №21

Service was great! When my battery came in I received a call and was not able to pick it up then, however the representative gave effort in calling me a couple times and was very patient with me to pick it up. He was also very helpful with any questions I had. I really appreciate the great service and defiantly will be back again if ever needed! Thank you!

De
Review №22

Best price I could find around town for a Google pixel hands down and screen is top notch 👌 but and there is always a BUT a few times I tried calling I got nothing just voice mail tried a few more times, still just voice mail, so I decided to go up there personally on a later day tried calling before hand but same shizz voice mail. So I arrive at said store and the doors are locked it was well past an hour after open time, try calling, still get nothing, I wait around 45 mins in my car and some other folks/customers pull up and they walk right into the store as if the doors were never locked I never saw a guy open the doors but Lord and behold they were open. It would have just been nice to get a lil heads up like hey people the doors are unlocked and we are open,our cars were parked right in front of the main door, remember customer service goes a long way.

Ag
Review №23

Did awesome job.

Du
Review №24

Had to take my daughters switch for repairs. They fixed the issue and i sent it back to her. But it was still having other issues so they fixed that issue as well, free of charge! I highly recommend these guys/gals, very friendly and helpful.

J
Review №25

They were able to repair my ipad after another shop could not. Very fast. Fair price. Highly recommend.

Or
Review №26

Very friendly staff & the new management is amazing! They got the job done quick & Im very satisfied with the quality of the repairs.👌 highly recommend this place!

Am
Review №27

He couldnt help me but he made sure to point me in the right direction

Jo
Review №28

They fixed my phone with broken glass the same day. It saved me money by not getting stuck in another expensive cell phone contract.

Ty
Review №29

Great service!!! I came in to get my screen fixed after I dropped my iPhone. No appointment necessary, very professional staff, fixed my phone in less than half an hour (told me less than one hour). Would highly recommend it over any other similar service in town!

Da
Review №30

The repair is great! I was told it would take one week, actually one month. In their defense, I think they had a complete personnel change the last week.

Ke
Review №31

My ear speaker on my iPhone 6s Plus continued to get more and more quiet over the past couple of months, to the point where I could only talk to people on speaker phone or I couldn’t hear them. I went to the AT&T store and they couldn’t help me without me buying a new phone, so I went to CPR and they had my phone completely fixed in 15 minutes and for only 30 something bucks! I highly recommend CPR!

Hi
Review №32

I would recommend this place for any phone repairs

Ch
Review №33

Had an issue with a laptop that needed a very specific part soldered. Tyson and Hunter were extremely helpful and able to work with me on getting it done quickly. Excellent work and customer service. Highly recommend.

Sp
Review №34

I was a first time customer, went over to get my Xbox checked out and they figured it out pretty quickly, the young woman that had helped me reassured me of any questions I had. It was an over all great experience!

Lu
Review №35

Amazing service, quick turn around on my iPhone repair!!

Ra
Review №36

I cracked my iPhone 5 screen and found this place online. Was so helpful and they fixed my cracked screen in only 20 minutes and for a great price! Highly recommend this place to anyone needing a phone repair

Ja
Review №37

Never got a respose to my question

Er
Review №38

So helpful with cellphone issues.

Ku
Review №39

My nephew decided along with his friends to take the Sim cards out of their phones and compare. Why theyre kids who knows. So he decided in his infinite wisdom once he had it out to put it back into the phone without the Sim card tray. Surprise surprise it didnt work after that. If I went through Apple I was going to have to mail it in and the since my sister doesnt have Apple Care they were going to charge her for a replacement handset. I got her to take it to CPR cell phone repair and they took in in the back and it was fixed in like 10 minutes and it only cost me $37 dollars. If I ever need anything fixed Ill definitely bring my stuff to them. Support your local repair shops.

Fl
Review №40

A great place with great people. The staff are so helpful and friendly. They got my phone fixed the same day I brought it in, rarely do you see such dedication on a job from most shops but this one pulled it off.

RO
Review №41

I cant begin to tell you how impressed I am with Trigits. They fixed a broken flash drive with micro soldering and got me out of a huge jam. I am a customer for life. I will be going back. Excellent! Excellent! Excellent!

Te
Review №42

They had my phone repaired (screen replacement) in under 2hr. Great service!

Ty
Review №43

As a former employee I can tell you this establishment is a joke. The ownership is greedy and trying to milk as much PROFIT out of the customer as possible. The quality of repair is so much lower than that of other repair shops in town. Dont waste your time or money on this turn key operarion. Do yourself a favor and get your repair done somewhere thats actually Samsung/Google/Asurion certified

El
Review №44

I was very pleased with the service I received at CPR Cell Phone Repair . The staff was very friendly.They were very helpful&informative to everything I was needing in getting my phone repaired. I will highly recommend CPR Cell Phone Repair of Lubbock to family and friends.Thank you .

La
Review №45

They are the best!! Great customer service and amazing repair work!

Jo
Review №46

These guys were a lifesaver. They fixed my phone fast and the price seemed very reasonable. I would recommend them to a friend

Br
Review №47

Customer service was nice, prices are even better

Sa
Review №48

Tyson did an amazing job! My phone was run over by a car and he made it better than ever! Great job CPR

Be
Review №49

Went in to get a ZAGG Warranty replacement and they charge more than ZAGG does to give you a new one. Also, tried to go in the day earlier and they were closed early.

St
Review №50

They fixed/replaced my phone screen in under 2 hours and had all the Samsung Note 8 parts for my phone that other stores didnt. A bit pricey

Fe
Review №51

Very quick turn around. After 3 months of putting off fixing my daughters phone they fixed it in less than 2 hours.

em
Review №52

At the beginning of the school year I had a problem with the lcd screen in my MacBook Pro being shattered. if anyone is in college they know it it very difficult and almost impossible to function without a working laptop. I took it to CPR to be fixed because I had seen good reviews online and wanted to try it out. They informed me that the repair would only take uo to two weeks and it shouldnt be a problem to fix it. The repair ended up taking 2 months when I could of taken in somewhere else that would of been much faster. When receiving my laptop the screen looks all scratched up on the inside and the brightness doesnt work anymore. They also returned it to me un finished with repairs so there are wire hanging out go my computer. The computer is currently not working anymore due to them messing it up. I wasnt even able to shut my computer properly after repairs. This is the worst repair Ive ever seen on a product ever. I also strongly believe that the reviews posted online about them are not all real. save yourself the time and dont take any of your products here.

Ed
Review №53

Awesome place

Sh
Review №54

Fast, reliable, knowledgeable, and friendly service. I highly recommend them.

Qu
Review №55

Super fast for screen repair.

Th
Review №56

Im a truck driver and last week my screen went out they were the only ones that have the OEM replacement and They are VERY VERY PATIENT AND POLITE. Will be coming back if I have any cell phone problems!!!

Br
Review №57

Great customer service handled everything I needed in a fast period of time will definitely be going back

Pa
Review №58

Tyson fixed my phone took longer than expected but he explained to me why and was polite nice and patient with me. im from out of town and i literally couldve hugged him bc he fixed my phone and that helped me tons. thank you so much you rock dude

Ab
Review №59

Hunter did an amazing job. 25mins and my phone was done !

Do
Review №60

Very fast and the staff were very friendly!

KI
Review №61

Excellent!!!Friendly, professional & timelyWill definitely recommend

Re
Review №62

Service was very good. Colin was very very helpful and courteous.

Je
Review №63

Good service, highly recommend for your electronic repair needs.

Ta
Review №64

Fast friendly service very knowledgeable technicians

ra
Review №65

I am satisfied with the service.

Cy
Review №66

They were friendly and nice but ultimately caused a lot of hassle.I brought my LG G3 in after I cracked the glass. They replaced it but there was suddenly a weird pressure spot on the screen where something was not laying flat behind it.They ordered another screen and fixed it, but after a few days the screen started having a bunch of pixels turn black and bleeding under the glass. The glass felt wobbly and light leaked through the edges. They replaced it again and again but never really fixed it. I think they replaced the screen about 5x total.I eventually gave up because I was tired of not having a reliable functioning phone for weeks on end and I bought a new phone.

Su
Review №67

Email service said to call and you cant reach them!

ra
Review №68

It was awesome Ramon was a great help...

Gr
Review №69

The guy was nice, had the lens replaced on the camera of my phone and they used the cheapest crappiest lens they could possibly buy and it fell off after about 2 weeks.

Co
Review №70

Replaced broken antenna... Map/GPS working again. Professional services.

Em
Review №71

They dont have on hand what i need it

Ca
Review №72

They hook it up

He
Review №73

Cant recommend this place enough! Erick is the guy who made all the magic happen. He knows all the tricks to fix your phone and for a cheap price too that won’t rip you off! Highly recommend!

Information
23 Photos
73 Comments
4.4 Rating
  • Address:5152 69th St Suite 100, Lubbock, TX 79424, United States
  • Site:https://cellphonerepair.com/lubbock-tx/
  • Phone:+1 806-701-4020
Categories
  • Computer repair service
  • Cell phone store
  • Electronics repair shop
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–4pm
  • Saturday:Closed
  • Sunday:10am–7pm
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