Dalton came out to investigate why my AC had went out the night before and diagnosed it very quickly. He had my AC kicking in no time. Unfortunately it was time to replace my entire unit including the outdoor side of it so he called in Zach. Zach came out the same day and we scheduled everything to be replaced within 4 days. Bailey, mike, and Sam all showed up on time and worked all day getting everything ready and installed. They asked how I wanted certain lines to be ran and did everything the right way and exactly how I wanted it done. Very respectful, they asked every time they were going to drill a hole or move something around to make sure I was ok with it and made sure everything was to my liking before they left. 10/10 would recommend and will 100% be going with this company again in the future as they also installed my garage door motor and keypad previously.
Fast and friendly service. The technician who repaired my garage door was on site within 30 minutes of calling. After arriving and giving an estimate for the work, he was done in about 30 minutes. The work performed far exceeded my expectations. Great job! I highly recommend Absolute Services.
I was very pleased with Jeff & the work he performed. He was very knowledgeable, professional & polite. I was surprised & thankful that I was able to get the job done the same day I called for service. Will definitely use Absolute Services again in the future!
I called to inquire of estimate for repair needed to garage door panel. Service expert Dwayne called on day of appointment with estimated time of arrival and did so at the time quoted.He was pleasantly professional as he introduced hisself, listened to my concerns and took care to inspect and explain his finding.He then answered my questions on repairs I had before he came, but after his thorough inspection, I realized I needed more than a repair.He presented me with some door and finance options totally without pressure.I really appreciate his professionalism and the time he spent with me and his patience with me as I verbally and mentally processed the repair that needed to be done.Unfortunately, at this time it was out of my budget, but even then he still was understanding.That makes for a great service and return customers.Thank you Dwayne.
Our garage door spring broke overnight and I was able to get Jeff out in 30 mins. He thoroughly diagnosed the issue and resolve it in about an hour or so. Super professional, quick and priced right!
I had water leaking from basement bathroom. It was repaired quickly. The long-term result is yet to be determined but I hope I can post a follow-up review several months from now and say I had no further problems.
Jarred J was great. Had an issue with the garage door, the safety eyes went bad. He gave me the price to replace them and then gave me the price of a new system, which was only 30% more. Thankful that he gave me the whole picture and not just fix the immediate problem
This morning and heard a loud bang in the garage and found the spring on the garage door had snapped. Absolute was the fourth call I made to try to get a same day repair. The young lady who took my call was very understanding and said she could have someone out between 10 and 12p—this was a little after 9am. Jeff called about 20 minutes later to day he was on his way and pulled into the driveway at 10am. He completed his inspection and gave me three repair options—I appreciated that I didn’t get a high pressure pitch for the most expensive option. He completed the repair in about an hour and the door is working again. I was treated with courtesy and respect am pleased so far.
Cody was punctual and professional. Cody was highly intelligent in his field. He is also a warrior. I witnessed him fight off and army of ants and spiders to locate and correct the issue with my Ac unit. He was brave an intelligent. As the ants were crawling all over him he continued to work diligently and quickly. This man had my ac working in less than an hour. A true hero. He also answered any and all of my questions without once being annoyed. I highly recommend Cody from Absolute Services for all your needs.
Jarred came and repaired my garage door. I needed a whole new garage opener system. He explained the difference in the choices I had and recommended one within my price range. He was able to clear his afternoon and take care of this all in one visit and I just called this morning! Very pleased! Super nice guy and my dog made a new friend!
Jarred is a great company representative. He is efficient, knowledgeable, helpful, and honest. His work was high quality and timely. The cost was very reasonable too. I have enrolled in the company’s membership program because of Jarred’s work quality, overall, a very good experience. .
The guys were super knowledgeable and helpful. Talked through what they were doing and why. Very friendly and respectful as well. I will be using them for all my heating and cooling needs going forward. Thanks!
The torsion spring on my garage door broke the previous night. I called Absolute Overhead Door the next morning shortly after 8:00 am. The service tech, Darion, arrived around 9:00 am, and completed the repairs in about an hour and a half. This included a complete inspection of the door and components to ensure nothing else was needed. Darion was extremely nice and professional. The door works better than it has in years. Thanks!
Called late Thursday, they had everything fixed by Friday afternoon. They were respectful of me and my house and even played with my dog. Straightforward pricing, no surprises or hidden costs. They took care of everything in about 2 hours. Will use again!
Darion from Absolute services came and fixed my garage keypad and door. The keypad wasnt working and my garage door kept opening on its own. He replaced my keypad, fixed the garage door and even oiled the door to reduce the noise. He did a great job. I would definitely recommend this company to my family and friends.
Brandon came out right on time and went right to work evaluating the problem. He did a thorough job repairing my breaker box including upgrading the grounds. I was very impressed with his professionalism and the care he took to explain everything he did and why it was done. Pricing was very reasonable and he also did a great job cleaning up. If I need any additional electrical services from Absolute, I hope they send out Brandon! A+++ 🥇
Jace was professional and hard working. Showed up early and performed the task with great quality and quick. Great installer!
Today my husband and I had the Best Experience and Service from ABSOLUTE Services. FREDDY THOMAS-Service Expert was EXCELLENT! He was on time and extremely knowledgeable about our garage door. He was kind and explained everything to us. As seniors, it was so wonderful to meet Freddy who was eager and passionate and took his time to explain everything to us. We are excited about the membership and highly recommend joining for anyone! Having Absolute Services is a Blessing and so is Freddy Thomas!
Jeff was very good at providing garage door spring repair, and overview of the door’s condition. He was on time, and professional. My only “complaint” is, he cleaned the exterior of the door so well, my wife decided I needed to clean the other door next to it!
Jarred was Amazing repair my garage door very professional Very knowledgeable and honest person Just because of that I will continue to do business with the company..
We were having issues with gaps around our garage door and water leaking in. Dwayne Hatfield arrived on time and was able to provide a thorough assessment quickly. He also noticed a missing bolt and bad bearings in the roller in our golf cart garage door. After fixing trim and replacing the rollers, our garage is much quieter and we no longer have water leaking inside. Dwayne was friendly, knowledgeable, and took time to answer our questions. He provided quality work and left the area clean when he was finished. He even came out a second time to address questions/concerns we had. We will definitely call Dwayne when we need help with future home repairs.
My assigned technician Jeff was super personable, polite and programmed my garage remotes quickly. We recently had a tech out to replace our garage opener and we’ve been extremely satisfied with the product and our services. We certainly will use these folks in the future for any of our garage services.
Hopefully if you have someone come to your house, it is Dwayne Hatfield. He represents the company in a 5 star way. Very professional and personable. Knowledgeable with options to meet every need. Great personality!
Dalton Hadley and his crew (Kyle and Mike) were all very friendly and courteous. Very professional. They arrived when they said they would, and were efficient in their process. My mom stayed while they worked, and said nothing but good things. Couldn’t be more pleased and would highly recommend.Also want to give credit to Zach Jones in sales. Very good guy and personable. He was very accessible, he answered all of mine and my wife’s questions. No pressure to buy any particular unit. He called after installation to be sure we were happy with how things went. And was kind enough to talk us through setting up the phone app in the evening, I’m sure despite probably having a long day.Couldn’t be happier with having a cooked house for the summer now. Would highly recommend these guys!
Paul installed a bathroom vanity. He had to go out to get a faucet that will fit. The one I have was not the right side. Paul came back with a better faucet than the one I purchase. He was very polite and understanding. Him and his co worker did a great job!
Dalton arrived right on time and did a great job repairing our HVAC. He was very thorough with explaining to me what the issue was and also showed pictures so I could better understand. He went over several options with me for the scope of work at different price brackets. He was able to complete all the work quickly during the same visit and took time to explain better maintenance practices for us to follow. Very pleased!
Every interaction Ive had with Absolute has been top notch from the folks answering the phones to the service techs. All friendly and helpful staying in contact every step of the way. Thanks to Rusty for clearing my drain working in the rain today!
Rusty and his assistant were punctual enough and preformed the work in a timely manner and so far it looks and works well. The price was just a major rip off.$2000 for two faucets installs.They let me pick out a faucet I liked from Lowes and they would go pick it up. I chose a ~$50 faucet. They billed me $350 for each faucet.The labor was billed at $600 pet faucet. They had them both done in less than an hour. I cant recommend this company based on value. I will be shopping else where in the future.
This was my first time using Absolute Services but certainly wont be mylast. I have dealt with many contractors and service companies over my66 years, but this one ranks near the top (ESPECIALLY for Louisville). Myservice tech for the HVAC job that was done, Dalton, was simply superb.Cannot give enough high marks for his courtesy, professionalism, andpatience/knowledge with the questions I had along with additional andimportant information he offered about this job. A few of the other HVACcompanies in Louisville could take some lessons from Absolute abouthow to do a job correctly. Dalton pointed out to me some shoddy workthat was done on my system by a well known Louisville HVAC companywho initially installed my unit and he fixed it (at no charge). WHO doesthat these days? I couldnt be more impressed with this company and,needless to say, Im through with another other Louisville HVAC companyI had for several years. I only wish I had used Absolute sooner. A+++++++
Very helpful, professional and great to work with. I would definitely recommend to neighbors, friends and family.
In the past these guys replaced a broken spring on the garage door to my house. They did a great job. Today I had them give me an estimate to install 2 garage door openers on the doors to my shop. I was pleased with the estimate and after discussing things with my wife tonight, I will most likely have them come do the job within 2 weeks.
On 7-14-21 Absolute Service sent out a group of gentlemen, (Charlie, Mike, Ahmad, & Sam,) to replace our air conditioner and furnace. The men all started off introducing themselves to us. They were very nice & polite. They told us the plan for the day. They attacked the ground running for the next 5 hrs. They were very courteous & answered all of our questions. They cleaned up everything before they left. Charlie showed us everything they had done, answered all our questions and showed us how to use the new thermostat. We are very happy with everything and will most definitely will call them again if we need work done on our home. THANKS FOR EVERYTHING!!
Cameron Hicks was hands down the best service technician weve experienced! He was very professional and personable, which I like. He didnt mind me looking over his shoulder and asking a bunch of questions. He was very knowledgeable and gave us information to help us maintain our a/c unit. This was the first time we used Absolute Services and it wont be the last. Thanks for doing a great job Cameron, but most of all, for being a genuinely nice person that I feel I can trust!
Very prompt service. The technician, Jon, contacted us before arriving both by phone and by text. The repair work was quick but thorough. Jon explained what he did and we are happy with the results. It is wonderful to have a company we can trust. We will use Absolute Services again.
Danny McCann from Absolute Services was genuinely interested in my project - running new gas-line to my stove area as well as my dryer - I am a strong believer in gas appliances - they heat and work better than their electrical counterparts. When Danny gave me my estimate he took placement of the gas lines into consideration as well as answering all my questions. The day of service he showed up with his helper, do not recall his name, but he was a nice young man. They went over the install process explaining how they would install my new service lines. They were very specific and flexible about where I wanted my lines exactly. They were able to name off typical size appliances since this is a remodel without existing appliances. Danny and his helper, got right to work, respected my home, kept a clean work area, as well as being respectful of my time. Upon completion they showed me the work, answered all my questions, and made the end of transaction feel like I was part of a strong family that had my back. Their pricing is fair and is based upon actually looking and talking to people - as opposed to others who quote random numbers without even seeing the home. Absolute Services has had my business before on a garage door rebuild, GREAT WORK - and they got my business based upon how they handled that, how Danny treated me, and the great work and fair pricing they offered. If you need a company that will show up, give a fair price, and do QUALITY work - look no further than Absolute Services.
Outstanding experience from start to finish. The salesman who gave us a quote was thorough, answered all my questions, and spent time as the week went on answering follow up questions after I’d gotten a few other quotes. They had the best value of product offering, price, warranty, and fast install date. We plan to use them for other HVAC, plumbing, and garage door work in the future. Other companies actually told me they couldn’t come close to their quote but said they did excellent work. One company said “you need to take that quote ASAP because you won’t get a better one.” Every person we encountered was courteous, professional, and knowledgeable. I highly HIGHLY recommend them.
Bailey and Alexander were professional and polite I would recommend them and the Company to everyone I know.
Zach Mueller did an excellent job replacing our garage door springs and a couple of hinges which were broken. He explained what he was doing and why he was doing it clearly. Great experience.
Absolute Services came out today and installed our new Carrier 18 seer heat pump & AC system. It looks and works amazing. They were very professional & informative. They arrived early and ready to work. They removed our old indoor and outdoor units and hauled them away. Big Thanks to our Sales Rep Zach and to our installation crew Kyle & Dalton. Would highly recommend these guys.
The crew was amazing! Dalton, Sam and Kyle called when on the way, most courteous group of young men I have ever had do work at the farm. They were engaging and showed genuine care and concern; not only the job at hand but also the customer. We will send all our future business to Absolute Service.Send Kudos to our specialist Zach who guided us to the proper unit to do the job, not the most expensive. Honesty in business what an amazing idea. Thanks guys.Xanadu Farm
Only people in town who could do the work, and they knew it. They could have had me over a barrel, but instead bent over backwards, going out of their way to accommodate requests and get the job done as professionally as I could possibly have asked for while being super polite. They are obviously committed to doing things the right way, not just the most profitable.
Excellent system with even better service. Bailey and Cody came out to my house today to switch out the HVAC and I really cant speak highly enough of them both. They were both very professional and clean, their work area was cleaner when they left than when they arrived. Not only am I super impressed, I would absolutely recommend the company to anyone looking for maintenance or a full upgrade. Good job guys!
Very pleased with Freddy. Very friendly, professional and did a wonderful job fixing our garage door. Would recommend him and Absolute Services to anyone.
Jarred was awesome! Garage door was replaced and was very knowledgeable!
Absolute sent their technician, Cameron Hicks out to do a check up on my air conditioning unit. He was professional, personable and on time. He was thorough in checking my unit and advised me of something that may require attention next year. Absolute is my go to for any repairs I need at my home. I find them to be honest, and respectful. I highly recommend them.
Fast response. Jeff Goff was professional and explained everything what he was doing to repair the garage. Garage was fix quickly and was working with no issues.
Dalton and Kyle installed a new mini split heat and AC systems in a new apartment i am building on my property. They were extremely professional and knowledgeable and I could not be happier with their workmanship. I will definitely choose Absolute Services for any future work I need done and I fully recommend them to anyone else.
I would like thank Zack our Comfort Advisor for the estimate and keeping in touch with me every step of the way. To the awesome installation techs Dalton, Mike and Kyle they were on time, very very professional by explaining the process, they were efficient and thorough and when they left my new system was up and working amazingly. You guys rock keep up the great work because I will definitely be recommending you to all my friends and family.
Jarred Johnson did an awesome job fixing my garage door! I will always call back and request him by name. Absolutely awesome experience. He was here in 20 minutes.
Charlie and Ahmad can to my house on time and ready to work. They were very professional and they had my ac installed in a timely manner those guys are great. I would recommend Absolutel Services to my friends and family.
I just had Absolute Services repair my AC, and I’m extremely pleased with the service I received today. Clarke inspected both my furnace and my AC unit and determined I was low on refrigerant. He repairs my unit so that it runs properly and more efficiently.... and I was not overcharged or charged for services I really don’t need at this time. When my AC needs to be replaced, I will call Absolute Services. I believe Absolute is an honest company which is hard to find these days.
Had a spring break on my garage door. Called Absolute Overhead door, Jarrod came out was very professional and got the job done in no time. Will definitely use them in the future.
Dalton came to our home at 7PM and did not leave until 10:40PM! Most companies would have pushed us to the next day. Not Absolute Services! They go above and beyond. I have been blown away by their compassionate customer service and will continue working with them!!
Jarred did a great job and quick job and even went above and beyond replacing my batter in my garage door opener and rest passcode at no extra cost. Good customer service.
This company is absolutely awesome!From the beginning with the presentation sale from James to the installation from Dalton and Sam...All of these guys were friendly professional and knowledgeable...Im so glad I chose this company.I will definitely be calling them again for other projects....Im spreading the word!!!Absolute is Absolutely Awesome!!!
Dalton and Kyle were very professional. They were on time. They called and text to give us a heads up before they came. They kept the work area clean. They explained everything. They did a great job. We are very happy customers and highly recommend them. Thank you and Go Absolute!! Nelia and Gary Gray
Technician, Jarred Johnson, was a pleasure to work with on my garage door tuneup. Professional and very knowledgeable. Excellent customer service.
My garage door needed a spring replaced. Jarred Johnson did the repair. He arrived quickly, did a thorough inspection and explanation of the problem. He worked efficiently, and did an excellent job. I’d recommend Jarred to anyone needing garage door repairs.
Highly recommend. My tech, Jarred Johnson, was on time, very professional, and got my garage back up and going.
The team was on time and very professional. Dalton, Kyle, Alexander and Mike did a fabulous job and made sure the place was clean when they left. They were able to answer my questions and provide excellent customer service. They were great!
Jarred was awesome!!! Very professional and gotThe job done! Made me feel comfortable as a woman and that means a lot toMe. Will Recommend ! He fixed the springs on the garage door
They came, removed all old system with out any issue, installed new system in a timely manner with no issue, repair vent for hot water tank like pros. All in all an outstanding job! PS. Nothing is whistling!
Great service, they walked me through the process and cost of a new AC System. Install was timely and professional. I have used Absolute for AC garage doors and furnace install. Great to work with great pricing.
I highly recommend Absolute Overhead Door Services!! Isaac Smoot and Darion Patton did an excellent job installing our new garage door! They did a good job teaching us how to use our new door and how to care for our door! They took their time and answered every question we had. Excellent customer service from these guys! High class company!
I had an outlet wired to old cloth covered wiring that was not working while everything else on same circuit was working. I called Absolute Services, their technician showed up on time and kept me informed of cost as the issue was not obvious and required labor to find the problem. when problem was found, estimate was given, work was completed, problem was solved. Technician was pleasant to work with and for the amount of work done I believe the cost was very reasonable. I would use their services again if needed Thanks.
Great service. Very professional and knowledgeable. Cody did awesome!Thank you absolute services!
Simple and easy service! We had our entire HVAC system replaced and were provided a great price and excellent service. Dalton and Kyle communicated from start to finish on the install. They did a phenomenal job on the install as well. They cleaned up after their work and walked us through our entire new HVAC system before leaving. I would definitely recommend.
They arrived on time kept at the job until they were completely done with everything. Great job and very satisfied with the work.
Absolute, did a excellent job from start to finish. Zack was very helpful in giving me all the information I need to make a decision on a replacement AC/Heating system, was very professional and made the process stress fee. Justin and Kyle did a excellent job with the installation. They were very friendly and professional and explained everything I needed to know. This company is a exceptional company that I highly recommend.
Zach Dalton and Sam were all professional. The process from start to finish was excellent. We even had an issue with our furnace and they stayed until everything was complete. I would highly recommend Absolute..
After Service Experts Charlie Turkowski and Ahmad Barakawi arrived as scheduled I showed them where the outside AC unit was located, the hallway thermostat, basement furnace, restroom, and outside deck refrigerator for cold water if needed. After that 15 minute briefing I got out of their way. Charlie and Ahmad worked very well as a team performing the tasks of removing and installing a complete new Central Heating & Air System in a professional manner. Once the job was complete, both Charlie and Ahmad insured all debris was picked up and work areas were left spotless both inside and out. Should the need arise again in the future, Ill again use Absolute Services.
What a AWESOME Company & Team ! The entire team that we had was outstanding, honest and HARD WORKING. Zach, Justin, Charlie, Ahmad, Salim and Cameron. Zach helped recommend the right systems for our house. We needed to replace our furnace, a/c, humidifier, air cleaner and decided to add a air scrubber. I strongly recommend the Air scrubber! During the install they advised us on how dirty the ducts are and we okd them to clean the ducts. They had the cleaner arrive on site very quickly. The team arrived first thing in the AM and worked straight through until the job was finished at 9 pm. They didnt even take lunch or stop for dinner. Zach even came by to make sure we are happy with the project. The prices are Very competitive and the knowledge of the team is what makes an expensive needed upgrade a positive experience! Stop reading the reviews and call them you wont regret it!!!! I just had them come back and install a humidifier to our system. Jon Morrison came out and had everything up and running. He took the time to explain how to properly use the new Humidifier and had it up in running in no time at all. You cant go wrong using this company
Thank You bunches Charlie T., Mike, Sam, Ahmad for making sure this “Alaska” Girl is nice and Cool again. They all deserve bonuses. They worked hard, worked very well together, and we shared some good laughs. Simply the Best!!!
Dalton Hadley, Ahmad Barakawi, Charlie Turkowski and another servicer expert installed a new Carrier heat pump unit in one day. I am in southern Indiana i hour south of Louisville. They showed respect to my house and yard. Very pleased with the Carrier unit and service. All at a good price.
Jon Morrison was, by far, the best technician I have had the pleasure to work with since I moved to Indiana. He answered all of my questions and took the time to show me how the thermostat worked. He never made me feel rushed or overwhelmed, he developed a plan to get me more comfortable in this humidity. His knowledge of the equipment and the Company, Absolute Services, was reassuring and impressive. Absolute Services has my business for all of our systems.
Kyle was a pleasure to work with. He is very knowledgeable and professional. Would highly recommend.
Replaced garage door motor and springs, did a great job. Great service.
The AC tech, Jon, was early, very nice, and really knew his stuff. He repaired my AC quickly and gave me an estimate before doing the work. He saved me a lot of money. Another company said they would have to replace the whole unit, and he was able to repair it.
First off the lady I spoke with to setup the appointment was outstanding on the phone. The guy that came to check out my system was more interested in fixing a problem instead of just saying it needs replaced. I had another company out the day before and he jumped right into, it needs replaced. Its a new system but it isnt their brand so he said it was junk. The guy from absolute said it probably was a simple fix so they are sending a tech to check.it for sure. They are great people to work with and they are friendly. I highly recommend them..
We were having problems with the AC freezing up. I called Absolute Tuesday afternoon they sent someone out to diagnose Wednesday and had the problem fixed Thursday before lunch. I really appreciate the professionalism of Dalton and Kyle and how fast the problem was fixed. (Especially when the temperature is creeping into the 90s.)
Very impressed with Charlie and Ahmad during the installation of my new furnace. They were on time, very polite, clean, friendly and professional. I would definitely recommend them and this company!
Bailey & Alexander did a wonderful job installing our new heat pump. Friendly, fast, and very professional.
Charlie Turkowski & Ahmad Barakawi installed two new a/c units for me today and did a great job! Showed up early, got done early, were more than willing to answer all my questions without rushing out the door, and were just overall super professional! I highly recommend them!
Charlie Turkowski and Ahmad Barakawi came out today, and exemplified professionalism and courtesy. Theyre friendly, honest workers, and I think Ill continue to have business with Absolute Services for a long time to come.
Kelvin was very professional and able to quickly locate the blockage. He made sure everything was working correctly before he left. Very nice and friendly service.
Bailey, alexander, sam and mike killed it. In and out real quick upgraded the system and gave us cold air again! Nice folks and very curtious!
I was more then happy with the service I received from absolute services.All three of the young men involved in installing my AC/heat were very professional..From Zach the sales man to Dalton and Sam the installation technicians they were very professional and performed an excellent job hats off to them you couldnt ask for a better pair to come and do work for you. All right now
My technicians was very knowledgeable and done a great job explaining things to me as they went along. Mr. Kyle and Mr. Dalton was courteous and respectful of my home. Would highly recommend this company for all your heating and air needs.
Paul arrived on time, did a free inspection on plumbing and answered all my questions. He’s really communicative and took his time to explain everything. I’m extremely happy with his service and will avail it in the future without any hesitation.
Kyle, Dalton, and Sam showed up on time to install my new AC system. They were polite and respectful and did a full walk through of their quality work. Work recommend these guys to anyone!
Absolute Services has definitely been one of the best contractors I have had the good fortune to hire in recent years. We purchased a new-to-us home that had very ancient mechanicals (two 43 year old HVAC systems, and a 23 year old water heater). We knew we would be replacing them all and installing a water softener soon after closing. I called Absolute and they sent someone within the hour to give us an estimate. I had already done some HVAC research and we called them specifically because we wanted Amana Heat Pumps and they were an authorized dealer with great reviews.John Fighera arrived and took the time to listen to exactly what we wanted, and look at what we had. His recommendations were thoughtfully considered, and he explained more about the features that I wanted and reaffirmed that what I thought I wanted was the correct choice for the size and layout of our home. He did not try to pressure us into selecting anything beyond what we needed or wanted, but did explain their 8 year service membership that could be included in the installation cost. Which I did purchase because their 8 year price was close to what I had paid for just 3 years of annual HVAC service for my last home. John even provided the model numbers of the units that would be arriving so we could look closer at the specifications ourselves before deciding. The price for everything was almost exactly what we had expected, and the next day we scheduled the installations.Three days later, and right on time, Charlie Turkowski and Salem arrived to install the Amana units, and Javon Davis arrived to install the water heater. The installations took the entire day, since all the old systems had to be removed and the location reconfigured to fit the new size units, but there were no issues. The guys were great. Polite, professional, and they took excellent care not to scuff floors, ding walls, or any of the other mishaps that often occur with this type of work. They wore masks, took the time to explain all the new system workings, cleaned up, and made sure everything was working as expected before leaving. Javon even installed the water heater with the necessary pipe hookups for our new water softener so all we have to do is connect it ourselves. Charlie and Salem installed our new Ecobee thermostats instead of the default Amana thermostats, so we would not have to do it ourselves later.Everything about the big installation day went better than expected and Im very happy. We will definitely be working with Absolute Services again in the near future when we install a ductless system in our outbuilding.Highly recommend.
Dennis Wheeler was very good in explaining the issue with our AC and got it fixed. He was very professional and honest. Will definitely use Absolute again for other services.
Fred and Thad came out in less than 20 hours of call, they were polite, informative, educative of how my garage door works, and very efficient and effective of their work. I will use Absolute again if I have need because of these two men.
Dalton and Kyle installed our second HVAC units this month.Outstanding service. Both young men are very professional.
Preston was thorough and professional. Explained the work in good detail so I was able to understand the work. They do have digital receipts, which I like.
Our AC has been out for a week and the first guy bolted on us. But Absolute Services went above and beyond to get us a new AC unit. I cannot thank them enough. They were on time, very professional and very patient and very nice, friendly people. They really made my whole day. And there are some people that I would love to thank. James McArter, Cierra Phillips, Rebecca, Service Experct Ahmad Barakawi who went into my attic that was 120 degrees, almost had a heat stroke. I made sure he drank lots of water then gave him cool paper towels. He is a saint. Id also like to thank Mike. You fixed the outside unit and you were a saint too. Garrett, thank you for upcoding my electricity and Sam and Bailey who love my dog Hector and my cat Halle. Halle was a little shy, but she warmed up to them. Thank you so much for putting in a new unit. You guys were God sent. I wish I could give you more than five stars. Maybe Ill cook you some food and bring it to you guys! At least I can do that to show you how much I appreciate you.
Service technician was knowledgeable and friendly. His knowledge and advice on our heat/cooling system left me confident in my choice in Absolute Services. I would recommend them to others.
I received great customer service from Bailey, Mike and Alexander installing my new HVAC system.Would definitely recommend Absolute Services to anyone needing their HVAC serviced or replaced.
Overall they are good with customer service and completing what they say they will. I had Charlie and Ahmed do the installation of a new furnace and duct work and they were awesome. It was raining one day and they took their foot covers off when they went outside and put them back on when they came inside so my house stayed as clean as possible. Very professional and would recommend.