Have used KCC for over 20 years. Come twice yearly for preventive maintenance on AC and furnace . AC made a “weird” noise last week and they were here in a few hours. Changed the condenser(?) and all was well .fantastic service.

Great experience!! Kelly was a very nice and knowledgeable technician!!

Kelly was very efficient and helpful. He explained everything to me. Wire his mask, which I appreciated

Really impressed with how courteous and professional with every person with whom I’ve interacted with from this company were at Kentuckiana Comfort Center (KCC). Technician was prompt, professional and explained everything very well. If youre looking for a reliable, reasonably priced HVAC company, this is it!

Kelly stopped by, very good, knowledgeable technician, explained everything very well, I have a lot of employees and know a good one when I see one - he is a gem for KCC

I cannot express how happy I am with KCC and the wonderful job they did installing my new HVAC system. Not only were they extremely kind and knowledgeable about all things air and heating, they were extremely professional and finished well under the time frame they gave me as an estimate for the day. I have been living in cool happy AC bliss the last few days with my new amazing Trane HVAC system and honestly can’t give them enough praise for how they took a frustrating and bummer of a situation and made it painless and better within a matter of two days. I will be using them for all things possible in the future and will be recommending them to everyone who needs an excellent recommendation!!! Thanks guys!!!

KCC’s service technicians are prompt, thorough, and friendly. They go above and beyond what I expect. They also give me tips and answer questions I have about heating, cooling our home.

Dependable & professional.Wish I could have paper receipt instead of digital.

Kelly provided excellent service. On time and friendly. Very knowledgeable

Our annual cleaning and inspection of the AC was completed within the appointed time frame efficiently and courteously..

Excellent company. Fast Response time.

The staff was responsive, professional, affordable, and performed quality work. Will definitely use in the future!

Great Service and response time!

They replaced my furnace and AC last year, I got it less than what was quoted by other more well known companies. They were very efficient. I have had them out this fall to clean my furnace everything went great.

KCC has been on of the best companies I have dealt with by far. I have used them AND only them for my heating and AC needs. They are very prompt, precise and affordable. I had an issue with my AC when I first moved in and they were quick with a response and taking care of the problem, and the same goes with my heat. When I had an issue with it, they were there the very next day to look at the issue. Never once did they try to upsell me and push a product that I didn’t want or need, and they were honest and upfront with everything. I will continue to use them and I highly recommend them to anyone!

On time great customer service and professional. I would and I already have recommended this business to family and friends. Thank you KCC

Fixed very quickly.

They are great peoples to work with and easy to talk to and always gives ideas how to keep your equipment running safely. Keep up the good work

Very professional service

Very helpful and professional. Technician helped me over the phone.

Very knowledgeable

Danny was top knowledgeable and very professional in the way he conducted business. I would recommend KCC Service to any one who is looking for service or a new unit.

Great company. I was called by dispatcher, and tech letting me know that tech was in his way and would be arriving in 30 minutes. couldnt even tell he was here. Great job would recommend to anyone

Great company! Thank you for your services installing my HVAC system. Everyone was super professional and super nice!

👍

KCC squeezed me in first thing in the morning when my heat went out this winter. Fixed it quickly and haven’t had any problems sent. Christine, the manager, is amazing and super helpful. Called me personally to assist with the issue.

Extremely happy with the quick and knowledgeable service provided by KCC. I had an entire system replaced and KCC provided options that not only fit my budget, but were extremely efficient for my home.

Professional and friendly tech. On time. Took time to explain work.

KCC was awesome! We just bought a house and weren’t thrilled with our laundry being in the basement, so KCC helped with our solution. With only a vague idea of where we wanted to the new hook up. Danny and Neil came up with a plan and we had a new location for our set up in our mudroom! Thank you so much!

Tyler was accommodating, professional and easy to deal with. I will use Greenwell again and recommend Greenwell to anyone who needs a plumber.

Very polite, informative, and realiable. Answered all questions and willing to give helpful advice. Not charged more for weekend service. Good feeling of being treated honestly. Will use again!

KCC changed out a flex duct for hard pipe and installed a dryer vent in my new house. Neal was friendly, courteous and very professional. He explained what he was going to do and went over everything following the installation. Am am very pleased with the work and plan to use KCC in the future.

They came out at 9:30 on July 3 (night before the holiday!). Replaced our capacitor and gave us cool air when it was 80 degrees INSIDE!

KCC’s technicians were prompt, professional and courteous. They installed a new AmeriStar furnace and air conditioner at my mom’s home. The technicians were easy to communicate with and taught my mom and me about the new system and thermostat. The furnace was install in a utility room on the floor. Furnace exhaust pipe is positioned on the front of the unit were a person could be accidentally burned if they Contact the pipe. KCC removed the initial exhaust pipe and installed a protected exhaust pipe at no additional charge. KCC’s staff members were very helpful providing a solution.

They did a great job installing my new heater and air conditioner. From the sales rep to customer service to the installers, they were all great to work with!

I purchased a new HVAC system from them five years ago. They are competitively priced and clearly communicate the scope of work they perform. Their installers are friendly, professional, quick and clean up after completing their work.They have performed periodic service on my equipment and their service technicians exhibit a high level of courtesy and expertise. I especially appreciate that they wear disposable boot covers when entering my home to assure they keep my floors clean and free of outside debris.

Had my AC cleaned and checked, the tech was very knowledgeable, friendly and very reasonably priced!

Wonderful place to work. Awesome staff. A winning company.

They phoned ahead, showed up on time, were very professional, and did a wonderful job. Very happy with the entire job!

KCC was used for Pms on our heat exchange unit in our warehouse plus two small office units. They charged 1,932.00 annually. Included new filters and wear and tear on some parts. It turns out the heat exchange unit uses washable aluminum filters, KCC was telling us they needed new filters every time. Jokes on us!!! We hired a new company to replace KCC, and there changing us 772.00 annually. So thats a 1,160.00 dollar SAVINGS.

Found an issue with the 2 ND floor air conditioner that was their mistake and corrected it no charge

This company diagnosed a problem that a previous company had misdiagnosed, causing further problems, and subsequently abandoned. KCC spent a LOT of hours diagnosing the problem and attempted to repair it before replacing the coil and a valve, which are expensive. They didnt charge me for most of the hours they spent here, they fixed the problem (it ended up being the coil, still under warranty, and a certain valve, which had probably been the source of the problem to begin with, but having been misdiagnosed by another company, the coil was fried). Kentuckiana Comfort Center technicians were very helpful, knowledgeable, reliable and fair. I use them in my business (Realtor with Re/Max Metro), I have a service contract with them for my own property, and I highly recommend them.

Great service! Have been using them for years and always have been available and helpful.

Obviously can’t drive or park!

I never write review but I’m writing this review to suggest and inform everyone don’t trust them. They just show up and haven’t did anything but they send you over bill. Also, they dont do reliable service. I will never use there service again. Also, I will suggest don’t use there service..

Very knowledgeable people. Can help with any of your heating plumbing problems you have. Residential or commercial. Give them a try and tell them steve Haywood recommended them.Ok thanks.

KCC offers an exceptional customer experience. They do what they say they will do, provide a great product offering, and get the job done quickly. A great company to work with!

Very knowledgeable technicians, and they always do good work for a reasonable price. Great response times, too!

Ive used KCC for years, having bought two HVAC systems from them and also having them come out twice a year to check the system (AC in the spring, heating system in the fall).KCCs employees, from installers to service techs to office staff, are friendly, efficient and thorough. Their prices are also extremely competitive.

I will say this, my experiences dealing with KCC have been outstanding - in particular, Jill Duvall in the residential department. I cant recommend this company enough if youre looking for a responsive, friendly and effective HVAC service provider. They have been honest and straight-forward from the beginning and Ive always felt like they treated me fairly. Kentuckiana Comfort Center is easily the best HVAC contractor in the city of Louisville.

Ive worked with this team all year, and am always impressed with their customer service and speedy response times!

I like the KCC people. I have worked with several as a vender and these guys are great to work with. I would recommend them to anyone in the Louisville area. At the end of the day it is more about people than anything else when trying to find quality and service and KCC is made-up of good people. Give KCC a try.

Quoted us $250 for a job, then we get an invoice for $968 because their first technician was too overweight to do the job the first time-- certainly unprofessional. Told us they would be back out the next day to complete the repairs, then didnt show-- when we finally got ahold of them they told us it was because the technician that was able to do the job wasnt available. Lack of communication and unprofessionalism all the way around. My company will not use this company again.

We work with this company all the time with residential service. Simply OUTSTANDING customer service!

Always great!

Great place