This was my second time getting my nails done here, and it will be my last. The first time I went I was pretty satisfied. I showed her a picture of what I wanted and she couldnt do it so we did something else. I still liked it and I liked that I could easily understand her. This time I was getting my nails done for a wedding a week out. I had another wedding on the day I got my nails done and made my appointment to allow about an hour and 15 minutes for an acrylic set. She started my appointment twenty minutes later than scheduled and I told her I was worried about time and asked her how long it would take. She started working on my nails and rushing through it. I appreciated the concern for my time during, but now I notice all of the jagged edges and knicks on my cuticles of almost every finger. I showed her a picture of what I wanted, which was a fairly simple design and it turned out nothing like what I wanted. I wanted burgundy nails to match my dress but she told me to trust her with this color changing polish. Ive now got bright red nails for a majority of the time (theyre only burgundy when theyre cold) in a wedding where the colors are burgundy and light pink. Price is high. The biggest thing for me was the way she talked to the young girl working there. I dont know if it was her daughter or what but she was extremely rude to her while there were clients in there. I think that was very unprofessional and created a very tense atmosphere.

The owner did a nice job on the pedicure, however, extremely overpriced. $60 ($55 plus an additional $5 for men [maybe because I didn’t use nail polish 🤷🏼‍♂️]) for a basic pedicure is absurd. I live in a tourist trap town in Florida and don’t pay more than $35 for the services received here. I don’t think it’s malicious but if that’s your pricing it should be posted. It’s my own fault for not asking but I’ve had more pedicures than I can count and I’ve never paid so much (unless it was like some deluxe package with the lava rocks, a nice leg massage, etc). Owner was friendly but a little too attentive to her yorkie dog. Requires a mask, which I don’t have a problem with, but she wears her mask over her mouth without covering her nose, so I really don’t see the point.

I was a walkin customer yesterday and the owner/nail tech was professional and friendly. The salon was cute and clean. I walked out with beautiful nails and I was very impressed with my service.

I would definitely return. They got me in for an appt right away and were very friendly during my entire experience. The pedicure was great, by far the best I’ve had in a while. Ali did a great job! Thank you, ladies!

I do not recommend this establishment. I will not be coming back. Ever. She was spastic, extremely judgmental, she rushed us and made us uncomfortable. She seemed very unorganized. I wanted to leave ten minutes after I got there. She did not sanitize the utensils when she switched to my friends feet.

Very clean, serene environment. Jeanan is very attentive and meticulous. The prices are a few bucks higher, however YOU GET WHAT YOU PAY FOR. I highly recommend Serenity Nails and Spa if you want, aestetics, professionalism, experience, and ability. She does an amazing pedicure and everything is ALWAYS Perfectly Polished. All five stars are genuinely earned.

I am so pleased with how my nails turned out! I wasnt sure what I wanted and the lovely lady that started my appointment helped me pick out the perfect style and color for my event. All the ladies were very friendly and talkative, it made the whole atmosphere comfortable and pleasant. The salon itself was clean and neatly organized. Im very excited to go back for my next appointment and Ill be recommending the ladies here to everyone until then!

I tried out this nail salon and spa. Here are my pros, cons, and suggestionsThe pros of this appointment:-The owner was nice and accomidating (she came in hours early to service me)-She does good work( but definitely in my opinion not worth the steep pricing)-I really liked the drill she uses and its very gentle.- The salon looks really nice and the pedicure chairs are very nice looking as well.The cons of this appointment:-The owner constantly bragging about her products and work (she said that I would not need a fill-in in two weeks we shall see)- Constantly tending to her dog- Not washing her hands after handling the dog- She offered her other clients beverages but never offered me one- The pricing for the services rendered- Environment isnt as relaxing as it appears it should be-Not seeing her sterilize her tools or remove them from a sterilzer- Not having a place for customers to sit and dry their feet. (She left a wet towel under my feet while they were drying while she started on her other client)-I was rushed to pick a nail color and I felt like I was being blamed it took her so long to do my nails-I felt my pedicure was rushed and not done well because her next appointment came in.I think the owner means well and she is a very nice lady but she comes off very blunt and harsh when speaking about other salons vs hers. I think if she continues to let her work do the talking she shouldnt have to talk much at all. Her work is great to some, okay to some, and not so great to some from her other reviews. I think her work was okay. Her attention to detail wasnt better or worse than other salons Ive been too. She charged a lot and offered a lot less than Im use to getting for half the price.My suggestions would be:If the prices are to stay that way or get higher....turn on peaceful serene music not the radio and let clients distress and relax with very little conversation.Create an absolute oasis type environment that I personally would pay to go to often had I not been bogged down with the constant boasting.Remove the pet from your work environment and wash hands oftenIf I client is paying 45 dollars for a fill-in....at least put lotion or oil on their hands after you finishIf a client is paying 35 dollars for a pedicure at put lotion or oil on their feet after.I say this because whats the point of boasting of all this work and a client goes to show off the work but their hands or feet are ashy lol just a suggestion....The work can be like anyone elses but if the environment is relaxing and peaceful it will be the extra incentive for me to spend the extra the extra money. I feel we as customers arent only paying for work but also an experience.I dont see myself coming to another appointment in the near future. The experience was bogged down with the costant boasting. Ill update my review in a few weeks if indeed I dont need a fill-in in two weeks.This is my experience and expressed opinion of services rendered. I consider this a neutral experience with pros and cons. If you just have a surplus of money feel free to try out this salon.UPDATE: it hasnt even been a full 2 weeks and my nails are chipping. I went back to the salon and she agreed to fix them but she said the chipping was someone elses work. Ive never had my nails chip before ...not even the polish. But she didnt fix them she tried to argue with me and said I had a bad attitude and was being rude because I asked her what a full set cost. I asked her to just take the gel off and I would go else where. But she kept trying to argue. I told her she was being very defensive and abrasive. I never yelled at her or said anything out of line. Her husband or the man at the salon actually came outside as I was leaving and apologized and said I did nothing wrong. Perhaps she was having a bad day but Ill never forget this experience. She needs to humble herself. I do not recommend this nail salon/spa to anyone.

Friendly staff. Higher pricing than other locations with equal amenities and friendly staffing.

This place was ok, although quite overpriced for the services. The people were very nice though. Just thought having someone that is not yet licensed in cosmetology do my nails and then charge so much was a bit unprofessional. I dont pay near as much for the same services elsewhere and get far more for my money. Unfortunately I wont be returning.

My pedicure was perfect. Ali is talented. My feet were smooth without a blade or cheese grater. My manicurist was beyond excellent. 5 stars because they are extremely clean and follow all safety protocols. You are greeted in a warm and inviting manner. They dont sale up their services. I asked for a high quality mani/ pedi with polish, that is what they did. The cost was more than I paid at other places but I received better service, a win-win.

Best manicure I’ve ever had. I was assigned to a newer nail tech, Serena (my apologies if I got that name wrong), and she is amazing. She really takes her time and is so detailed. I did not hesitate to make another appointment once I was done. Previously I had been to another local salon that really did me an injustice; full set of acrylics that were chipping and peeling in a week. I even had one nail come off. It took Serena some work but she made my hands look beautiful. Treated myself to a pedicure and didn’t regret it. Yes, I would say this salon is slightly more expensive but it is not run of the mill. If you want quality work, pay for quality work. I’m looking forward to more delicious coffee and friendly conversation in a few weeks.As for the negative comment about Coco the dog; you must be really cold hearted to not love him. He’s not obtrusive in any way and spent almost the whole time relaxing in his bed.

I love this spa because its so clean and thorough. I work here and its a relaxing and cozy work environment.

I loved everything about this place! The atmosphere, very clean, very friendly and most importantly very professional! Any did an amazing job and the owners are perfectly sweet to all of their clients. Everyone who walked in were greeted as though they were family!

Excellent customer service. Personable and friendly staff. They really care whether youre satisfied with the service provided. Looking for a good pedicure or manicure. This is your place.

If your looking for a salon that pays attention to detail, this is it!

This salon is by far the best I’ve experienced and I’ve been a client now for about 2 years. They are very thorough and detail oriented. I always leave with my nails looking great! Make sure to book appointments in advance because they are always busy since they do such great work.

This is the best nail place around. Its extremely clean and very well maintained. The owner is very detail oriented. The service is very accommodating. An appointment is required but very worth it. I have tried lots of other nail places in the area and there havent been any that measure up to this one. You will walk out a great set of nails each and every time. Always.

Love this place! First time I have ever had a manicure and the owner was very nice and did a great job on my nails. My nails feel stronger and healthier and I will continue to go back to this place. It was also very clean and had proper ventilation throughout the entire building. I highly recommend!

Best spa ever. They never rush. Quality work!! Very nice ladies! I highly recommend. You will love it

All the ladies are so welcoming! I loved my first experience here and will definitely return!

Love how Janan makes sure I receive the best service possible. She is a perfectionist and it shows in her job. She also knows how to give you the best manicure without ruining your nails like the cheap asian places do. Its not cheap but she works hard and its worth every penny. So if you want high quality work you need to go here

Be sure to make an appointment. She takes a lot of pride in her work and it’s one of the most cared for experiences I’ve ever had in a nail salon. Thank you so much!

Janan and Sarah are amazing with pedicures. Beautiful shop great service, found my new pedicure home

I had a great experience. I will be coming back every two weeks ❤️

I really enjoyed my visit to this nail salon / Spa. The quality of service was impeccable. I enjoyed the level of attention and detail spent on my pedicure. And the customer service was phenomenal! Prices are reasonable as well! I would definitely recommend this spa to everyone.

Came here one Sunday for the first time and been going ever since. Love the way Destiny takes care of my nails....they are growing nicely. Very professional and relaxing. Its clean and they have the best products. Cant wait to get a facial there. I definitely recommend this spa.

A very nice salon and the people that work there seem very nice as well. however i received the worst manicure of my life as did my sister. the nails are incredibly uneven and jagged. the gel polish was also uneven and splotchy. my cuticles are in shambles. the girl who did my nails said she had been doing nails for a year but i could’ve done a better job myself. when i called to resolve the issue the owner was rude, indifferent, and hung up on me multiple times. they only want your money stay away from this place i would give 0 stars if i could.

Best pedicure EVER! She let my feet soak! She didn’t rush! She definitely loves what she does, it shows in her work. I’ll be coming back!

I got my first pedicure with Janan and I cant recommend her work more! Her attention to detail is worth every penny! I already have my next pedicure booked fur next month. The salon is beautiful and comfortable and doesnt have the awful chemical smell so common in most nail salons. I definitely recommend their services and will be back.

I walked in at ten to 2 pm, stating I needed one of my nails fixed and that I have to work at 3 pm around the block. Chandra had worked on my nails. First of all, I asked her for acrylic with shellac polish. She said she gave me something new which isnt the acrylic that I asked for that is denser and lighter. Then, she asked, did you get them done at one of those ASIAN places? all discriminatory. She made me anxious and told me you need to relax your fingers because me trying to control them makes mine go numb. I accidentally nicked the polish while having the nails cure. She said you nicked this one. I said oh, its ok. She said Im worried you got polish on my lamp. She investigates and cleans it off. Checks her phone, then turns on her headphones. Shes now SNORTING to the music. Hands down, the WORST customer service Ive ever experienced. I will drive back to my other salon in Troy where the those ASIAN places take care of me. Also she pressed down so hard on my skin that it separated the skin between my finger and my nail underneath. Also she didnt let my top coat cure all the way so now my nails are cloudy. Worst $30 ever spent. I finally was out of there at 3:10 pm and my nails are terrible and I was late for work. SUPER DISAPPOINTED!

I love coming here and getting my nails done, janan makes sure to take her time on my nails and make them the best they can be. They play music and make sure that the hour you are here is your time to relax and just enjoy your treating your self time. The place is clean when you walk in it smells clean and you instantly feel welcomed .

Love going here! Its a bit pricey and can add up quickly however you pay for quality service and service thatll last! She has 100% ventilation and is always clean! Im pregnant, so i looked for somewhere that i wouldnt be breathing in toxins along with quality service and she is definitely the place to go!

My 1st experience @ Serenity nail & Spa was me just walking in the door looking for a nail place. I was told that I had to make an appt, so I did. I love that there are no TVs there. Its a very nice quite, very relaxing, claim place for me to go & get pampered. I have had my nails & feet done there 2 times & will be going back. I have to give a shout out to Mrs. Sara for such a wonderful job for the work that she does. 👍💜💅 I love it that when I get my feet & nails done, all her attention is on me.

My fist time here was awesome!! Im pretty sure Destiny helped me and did an amazing job with my nails! Unlike other places where they rip the nail and are rough with your hands, this place was gental and caring, also very understanding. This will be my go to place for nails for sure!

They have done everything right every single time. My Mani, Pedi, eyebrows, Message.. This place is great .. You dont wanna go anywhere else! ❤️

I just recently started getting my nails done on a regular. Originally I went to Hi-Tech nails, but they rushed through my full set and destroyed my nails underneath. Ive been here twice now and I love it. The price is higher than most salons, but the work is worth it. You get what you pay for. And everytime that Ive been here Ive had exceptional service. I love the conversation from the owner and the cleanliness of the salon. Everytime I leave I love my nails. And I appreciate the fact that the owner has stayed late before to complete my nails. Love this place.

Attentive and skilled professionals.

This was my first time at Serenity Nails and Spa and it was great! Very clean salon and they take their time with you, paying extra attention to all details! I will be going back and recommending to everyone!

Janan and Sarah are amazing with pedicures. Beautiful shop great service, found my new pedicure home

Not your ordinary nail salon. First of all the professionalism and communication with the staff is unparalleled. Additionally, the attention to detail that Janan paid to my shellac manicure and pedicure was artisanal! All my life Ive felt that nail salons are expendable; not to mention youre basically playing Fungus Roulette in an average salon. Serenity is clean, peaceful, friendly, and professional and I will be a customer for life! Highly recommended.

Loved it. They thrive for perfection on your nails! Totally satisfied!

Nice staff. Very accommodating. Good pedicure.

I can not say how much I LOVE getting my nails done by Janan! I messed up on my day and time for my appointment and she stayed late on a Friday night to do my nails! Which she didnt have to but she goes above and beyond. Her work is amazing!!! My nails look awesome and have never looked so good. She takes such pride in her work. The salon is so clean and just cant say enough good things :)

Amazing pedicures! We had our birthday celebration here! My girls loved it! So clean and professional!

Excellent experience and we walked in (4 of us) and Janan and Chandra stayed late to take care of us. I appreciate the clean atmosphere and the attention to detail on the services performed!!

I love this place! Janan is top notch and cares for each client like they are family.

The atmosphere is nice, however the black girl must be new cause the owner had to check her work, the owner had her to put more product on because the nails was folding and not hard. Then after being there more than 2 hours for some stuff that looks like gel nails while they called it something different and for it to cost $65 is just ridiculous. They are by appointment only, the owner should just do nails by herself without an assistant because the owner serviced over 3 people during my duration there. And the girl has a smart mouth. The owner should watch who she has in her place of business before she runs folks away. She digged in my nail bed to hard my nails hurt. She manicured my nails with so water or product it was horrible. Who does that. Sorry i wont be back all because of the assistant.

Janan I wish I lived in Farmington hills smh anywhere I go they dont do it like you i been too you one time an never in all my life had somebody do my feet like you i live 45 min away but Im seriously about too start making the drive everyone really has terrible wrok compared to you

I really liked this place until they gave me a nail fungus. Theyre very clean and the spa has a nice atmosphere, very quite. BUT for the money I paid ($90) every two weeks Joanne refused to give me a full set and she kept giving me a full-in on a set of nails that were 2 months old! And I got a fungus on my thumb nail and they act as if they cant work with your schedule. They want you there every 2 weeks on the dot... and whenever I couldnt make it every two weeks exactly they tried to charge me extra!!! Like Ive said very nice place but Joanne very lazy. She wont give you a full-set so if you dont mind fungus this spa will be perfect for you.

Beautiful salonBeautiful beautiful beautiful!Janaan put so much of her heart into this place and it looks great! On top of that she does a Fab job! U have to try this place!

I love the attention I was given when it came to doing my nails!! One thing is for sure, you will not get a rush job!! My only concern is not knowing the price beforehand!!!

The spa is immaculate and the service is superb. My nails are healthy and beautiful. I love it.

I would like to thank Janaan and Destiny for the wonderful service that I was given today. These ladies have really mastered the art of nails. My nails and feet are #Bangin. Thank you and see you in two.

Honestly the Best most detailed pedicure I have ever experienced!

I was visiting my Mom in MI, before leaving to vacation in in a flip-flop zone early the next morning. I suddenly realized that I hadn’t even touched my foot-work in Far Too Long. I looked for salons nearby on google, and this one came up first and had good reviews.I called and spoke with Janaan, the owner, she stated that they were by appt. only, and then asked when I was leaving. When I told her how soon I was flying out, she paused and then said she could make time after closing. I came in at that time, and after a few short minutes of waiting for the last client, I was put in the chair and off we went.The salon was very bright (in a calming way) and airy. Janaan and Sarah were very kind and knowledgeable. The pedicure was very soothing and peaceful, and even before polish, my feet looked and felt great. The polish was also very well done.The Salon seemed very clean and professionally run. Many lovely, lovely polish choices. Large massage chairs lined the wall, and they were comfortable. Water temp. was perfect. Many different towels were used, strengthening the cleanliness of the atmosphere. I witnessed with my own eyes the cleaning of equipment, soak tubs, chairs, counter, etc. Also, I saw an exchange between another customer and Janaan, the owner, during the closing of her appt. She was another new client, and she raved, as well. She made a new appt., at that time. She seemed thrilled with her manicure, the entire salon and it’s employees.My only desires in another appt., would be to made aware of specific pricing, serene music, and to have the giant massage chair on!!! It couldn’t be there just for looks, could it?Thankful to Serenity Salon and Spa, for the accommodation and what seemed as earnest regard for me as a client (an unknown new client), considering we discussed my living out-of-state, knowing I could not become a regular customer, AHEAD of Janaan kindly fitting me into her schedule.If I lived in the area, I’d absolutely be willing to make a scheduled appointment. I still plan to try to make it happen whenever I visit!Thank you, Serenity Salon & Spa for making my feet safe to be visible in the bright equatorial Sun!!!

Had the best experience. Nails last for weeks and look amazing!

First off my husband and I do not live here, we were passing through and I needed a little bit of pampering. I called to see if by chance Janan had any spots open for a Saturday....she didn’t but offered me a Sunday afternoon (WHICH WAS EASTER!) I humbly accepted and let me tell you what!!!!! Best services ever! Extremely professional, very attentive to detail and through. I never felt rushed or uncomfortable with the time. Knowing she had a family dinner at 4! The atmosphere, services and her special coffee were more then I expected. I highly recommend this place to anyone looking for a job you can write home (or on FB) about!! Thank Janan, I will be making a huge effort to come your way more often. Oh and the word we were looking for to describe my AMAZING NAIL COLOR IS AURORA BOREALIS ! Xoxoxo

Janan & Destiny are an awesome team. This is the most pleasant, reliable and professional nail salon Ive frequent and will never go anywhere eles for my services. Ive been coming since July of this year and my nails were in Horrible shape due to the years of extensions. Now in just 4 months they are getting stronger and longer and naturally beautiful. They really care about their clients and their well-being as a person, not just another customer. I love Serenity, Janan, Destiny and even Coco.

Love the camaraderie, professional work and the clean and beautifully appointed salon.

I wanted a manicure, it didnt look professional my any means. When I mentioned I wasnt satisfied the owner blamed it on me for getting a manicure instead of shellac. Then tried charging me $80?? Please dont waist your time or money here.

Terrible experience. Nail tech sliced open my finger and I think it is now infected and they still charged me for the awful manicure. They are way overpriced and I think charged us the wrong rate for the pedicure. I would not recommend this place.

The owner Jaanan is very impolite and mouthy. Insult after insult and constantly bragging of her work however her work was poor and the polish that she brags about chipped just after 3 days! I had a fullset and and a shellac! For the amount of money that I pay and being a local resident I expected higher quality service from a upscale spabut after all it is a llc and a scam! I will NOT be back!!!

Very money hungry,😲 will overcharge you ☹️

I love the atmosphere and the owner is an amazing person

I would first like to start off by saying that i have never experienced what i had today. The very warm welcome, exceptional work, and professional manner of this salon. My whereabouts are not around the livonia are at all, in fact, i drove 25 minutes from west bloomfield where i live... my best decision yet. Destiny and Janaan were the two amazing women that worked on me today. They take such an interest to get to you know their customers and their passion is unfathomable, janaan (the owner) is nothing less than a perfectionist at heart. I will ask you to please make an appointment, do not hesitate for a moment. I absolutely could not have been happier with my experience and could not wait to write a review as soon as i got home!! They have gained a very loyal customer and i have gained an experience to remember.

Janan and Destiny are fantastic at what they do and the nicest people

Amazing staff and extremely clean!

Love the work and the people there were very friendly but I felt like they were a little pushy when it came to scheduling the next appointment.

Star and Janan are the best!

I got in an out

Recommend..

Good services, quality products

Owner is very condescending. Not sure staff is even certified. Horrible experience.

Excellent work!

Great service

Awesome work

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