This place in real quality living. Nice people, great pool, plenty of pet stations cleaned daily, and even a gated dog area.. Really top notch! 10/10 Would Recommend.

Ray and the maintenance team was some of the best Ive experienced. Very quick to respond and solved issues the right way, not the fast way. Front office was always courteous and helpful.

This complex is clean and beautiful. The Leasing agents were so helpful and professional. My move-in was a smooth process.

Monica and Tiffani are the Best ! They a professional! Always around to answer any questions and always do the best that they can to help the Residents of SW! keep up the great work Monica and Tiffani

Luxury living at its best. Nice clean neighborhood, the community is extremely nice and polite. The amenities are an added bonus that are great to have. The maintenance crew is the best! Came short notice, very respectful and worked fast and cleaned up after themselves. The whole staff is very professional and friendly. There isn’t a single bad thing I can say about this complex. Thanks SW for making this our home.

Went to sw apartment to tour got the best service thank you

Just moved in and everyone is super friendly. Had a work order taken care of by Ray and he did a job well done!

Can you please holdthis sw apartment housefor me as misty hatico pleaseAnd do not let no one have okay

Monica was amazing! She was very patient with all of my questions, and I had many of them, and clearly answered every single one of them in a timely fashion! She truly made the process a breeze and I can’t thank her enough! If you are applying, ask for Monica and you will be in great hands!Ray from maintenance was great! He called me to keep me updated on when he could get a special part for the stove and then swapped it out super quick when it came in. Super nice guy and goes the extra mile!

Loved living here. Maintenance was always quick and responsive, great amenities, great location. Might move back one day.

Maintenance is actually on top of their stuff. Ray is a great dude he always comes through when we need things fixed in the apartment. He’s been here the whole time so he knows what he’s doing !

Been here for a month and We really love our apartment. The location is great, it’s clean and modern. Ashley and all the staff in the front are very helpful. My application needed extra effort and they had no problem putting in the extra time and effort (I appreciate it so much!). Maintenance is very good also, I called twice and they were able to solve the problem within 48 hours. The walls are very thin and can sometimes hear the neighbors. Besides that I am very happy I picked SW apartments.

A beautiful community. The maintenance staff is amazing very responsive.

Friendly staffThey always get back to you fast and efficient with any issuesRecommend 100%

I want to thank the wonderful staff at SW Apartments always so friendly and helpful no matter how much i bother them lol Thank you !!

They always assist with any issues and Ray is the best!!!

Move out EDIT:Overall good but two issues. Tesla charger we were promised was broken the entirety of our stay. We had to walk 25 minutes to park and charge elsewhere. Also charged $135 for carpet stains in a room where there was never any food/liquids besides water. It must have been from previous tenant.-----SW is great! The apartment itself is super nice and the staff here is 10/10. I used to work for an apartment complex similar to SW, and have to give props to such an amazing team.Our maitenance manager Ray is awesome. Hes responded to every request quickly and courteously. He even wears shoe covers before entering the apartment.

Very nice complex. Friendly staff and nice apartments the pool is nice and big. The view isnt the best but location is very nice as the entire city is pretty accesible. There is a McDonalds right next to it and the place is kept pretty clean. I am not a tenant but I do visit my brother here quite often. Great place from my experience.

Very Beautiful Community! Staff is very professional as well.

Ray is the best maintenance man anybody could ask for completely took care of us and handled everything we needed. A+ 5/5

I rarely leave reviews, but I felt it necessary to give the SW team a shoutout for going above and beyond to create a luxurious, clean and safe living space for me the last 3 and a half years that I have lived here. I had the opportunity to move out but chose to renew my lease because of the great staff!! The office team run by Kathryn and Courtney are always so helpful and transparent, they have been fair and do their best to work with their tenants through any issues that arise. The maintenance team run by Ray is top notch. They do such a great job keeping everything looking fresh, clean and running smoothly. I know there are a lot of options and SW might not be the cheapest apartment complex out there, but I promise its worth it!

Great staff! Nice floor plans!

I mainly would like to focus on how professional and easy was to process to apply for the apartment and sign all documents remotely. The leasing agent Cheyenne was incredibly helpful always there to answer any questions and very helpful when it came to explain everything regarding the process. I am currently in the moving process but have nothing but good experiences so far

I looked at a lot of apartments in Las Vegas and SW was the most bang for its buck. It’s a nice complex at a great price. I signed for my lease and I’m moving in in a few weeks. I’m excited. Also, Cheyenne was amazing. She was very responsive and answered any questions I had. She made me feel cared for and was definitely part of the reason I decided to choose SW apartments

This was the best tour experience i’ve had. The employees were very professional, and kind.

This review is overdue. SW is a beautiful place to live. Ive lived here since March 2020 and couldnt be happier. I have never encountered a maintenance team as professional as Ray and the guys here at SW apartment. The property is always clean. Appliances are in good working condition. Air filters are changed on time. The maintenance team is phenomenal. They take issues seriously. I love living here. The apartments are gorgeous, updated everything, super spacious, with a nice balcony outside of the master bedroom. I cant end without giving a HUGH shout out to Robert, Kathryn, Monica, and the entire office staff. They made my move here pleasant and my stay here a wonderful experience. Thank you to the entire SW Team.

I just moved from Michigan to Las Vegas last month and looking for an affordable yet stylish apartment. Monica went above and beyond helping get to know me and knowing exactly what I was looking for. Highly recommend!

Ashley went above and beyond helping me with my new home! She made everything so easy and was very responsive. Highly recommend!

THE ENTIRE STAFF AS WELL AS OFFICE STAFF ARE Excellent

Wanted to take the time to post my experience with SW apartment maintenance crew, Ray as well as Monica. Monica was diligent on her correspondences regarding my move to Vegas. She definitely made me feel safe and comfortable about taking that big step to move to Vegas. She never failed to promptly respond to my inquiries and made sure my needs were taken care of.Great service did not end there. As soon as we moved into our town home, we needed a couple of maintenance work that Ray executed quite promptly and professionally. Not only was he confident at what he does, he was courteous and seemed like he enjoys what he does. Nothing like being approached by someone who knows what he does and tops it off with a smile! 😁Thank you Monica and Ray for making our stay here at SW Apartments an Awesone one! Keep up the great work!

Lived here for a couple of months already and we absolutely love it! The staff is very helpful and friendly, we haven’t had any problems with them. The maintenance worker Ray is exceptional and immensely competent! We would definitely recommend this place to our friends and family.

Our experience living here has been amazing. The apartments are beautiful, the staff is amazing and the amenities are top notch. Our unit was stunning the day we moved in and we have been very impressed with how well-kept the communal areas are. We chose SW apartments for being so nice and pet friendly. When our leasing agent told us about the pet washing station and the dog park, we were sold! Overall, we have had a wonderful experience and couldnt be happier with our decision to move here.

Moving can be stressful but thanks to the wonderful staff at SW Apartments it could not have gone better! Love my new home!!

Cheyenne is awesome! She is so kind

SW Team staff deserves 5 stars 🤩

Maintenance is on point with getting anything that messes up taken care of, friendly place with everything in the surrounding area that you could possibly need. If your new in Vegas or have been here for awhile and looking for a nice place to call home

I cannot say enough great things about SW Apartments. I always love visiting the office- Tiffani, Ray and the whole team are all amazing. Great location, setting luxury as a baseline and then exceeding expectations with professionalism, responsiveness and character.

I applied over two weeks ago, I was given a conditional approval and I’ve still not heard from the leasing office. I’ve called about 100 times in the past week and have not been able to get through, I’ve left messages and done everything I can. They should not take a $300 fee if they’re not going to get in touch with their applicants

Just moved in a month ago and this place is clean and well kept, especially by the maintenance department. I met a member of the staff Ray and he was very nice and helpful with any issues I had regarding my apartment and its upkeep. The scenery is beautiful and conveniently located by the 215 expressway and IKEA.

Ray & the rest of the maintenance team are great! They are very quick to resolve whatever issue I may encounter. I’ve only been living at SW for about 6 months, but I highly recommend it here. Nice amenities, friendly staff & ease of access to the freeway (my fav).

I’ve been living here for a few months now and I absolutely love it! I love everyone who works there. Ray here is super kind and hard working. Great complex!

The staff is super friendly and helpful. Tiffani the manager is very responsive and always helpful.. Ray the Maintenace supervisor is always taking care of his work orders and making the units look amazing! I highly recommend this property!

Great Staffing, Clean apartments, Affordable living

The people working the front do not know enough about the apartment complex to explain the renters portal or help find missing packages. They give conflicting info that’s resulted in late fees and missing packages.

This property is gorgeous with an amazing location to add to it. I went in for information and the staff was SO sweet and accommodating. They answered every question, showed me photos, and really made me feel welcoming. I cant wait to come back!!

This is probably one of the best experiences Ive ever had when it comes to renting. The staff is so warm and friendly. The property and landscaping is just gorgeous, I adore the pool area and the front office was beautiful. Its definitely a place to call home 👍🏼

All around great place and better staff! My friend has lived here for coming up on a year now and as my lease is about to expire, the front office staff showed me a few options and was incredibly polite and knowledgeable. I’ll definitely be reaching out again when it comes time to start looking more.

I can not say enough about the level of customer service provided by Robert, the leasing agent. From my initial contact- phone call scheduling a time to view a model, to leaving the office with keys to my unit, Robert was AMAZING. He is a consummate professional and assured me that he would personally handle my leasing of a unit from start to finish. Did I mention that I was a rush job and from my first viewing to move in took only FOUR DAYS with Robert? He was simply amazing and kept me abreast of each step. I am beyond pleased with my experience at SW Apartments.

Love living at SW Apartments. Been here since 2018 and the staff has always been very helpful and friendly. Courtney at the front office has been there since day 1 to help us in anyway. Ray and Shane are the maintenance crew and they are just as awesome. If we ever need any help, we can rely on the SW team. Even during the quarantine the staff finds ways to keep us entertained with virtual events. Thank you for making this feel like a home.

A friend recommended the property! I toured with Ashley and she was wonderful. We loved the tour and everything the complex had to offer. Ashley was really helpful in answering ALL of our questions and very patient. We loved how well kept and safe the environment seemed to be.

I moved to this complex temporarily while my home was being worked on. It’s a huge complex with nice amenities. The office staff (Courtney) were the nicest people and addressed every single minor issue I had while living there. She performed excellent customer service and was very detailed when explaining things. My one bedroom was comfortable and a good size for 1-2 people. The rent was super affordable. I would definitely live here again.

I had 3 items that needed to get fixed and maintained... I requested Ray to attend because of my previous experience. He is experienced, works quickly and thoroughly, clean and truly care about his customer.Yesterday, he took extra steps in his work, called to inform me about the precautionary steps, came equipped with all required PPE, and very quickly completed the work.Many thanks Ray (he is an asset) and the customer care team.Keep the good work and be safe! 😊

Average apartments. No complaints with the actual apartment unit or maintenance personnel. 3 stars only because how packages are delivered to Luxor system inappropriately with all packages delivered to a closet with every other tenants package. The pain it is to locate a missing package because of this and lack of effort from staff let alone having to touch other tenants belongings is the reason these delivery systems need to go. Hope SW does something about this.

This place is great!! Ashley made the application, leasing, and move in process super smooth and easy!!! Thank you so much!!

Staff at the office are very helpful and the maintenance crew are the best.Fast to fixed anything in your apartment when you need them.Best place to live!Thank you SW!

Recently moved here from NY. The price for this luxury apartment is way much better than up north. My upstairs neighbors can be little noisy at times, but other than that I love living here. The office staff are amazing and so is Ray from maintenance. I feel safe and every one has been friendly. I love that im close to the airport and the strip. Shopping areas are close as well.

Want to acknowledge Tiffany property manager her and her staff the very best staff anywhere in Las Vegas 5 ⭐⭐⭐⭐⭐

I recently moved out of SW because they kept increasing the rent. In my opinion, it definitely was not worth the price. One good thing was Ray from maintenance, he was the best person on their staff. He was always super helpful and gave excellent service. The only other positive is the convenient location.

I lived there for more than 2 years. I had great neighbors. The office team was very professional. The maintenance crew was helpful whenever I needed them which wasnt often. The amenities were great. A nice little gym. The pool was awesome. Overall SW was a pleasant place to live.

Just got approved for an apartment at SW and the process was super easy and Ashely was a great help through it all. No matter what questions I asked, she always had an answer! She had amazing communication with both me and my roommate. Im super excited to move in!

Ive lived here a little over a year now and we couldnt be happier, the staff is still just amazing as they was when my family and I moved in, I would like to personally thank the young lady Monica for helping me with paper work, that I definitely could not have done without her help, I cant say enough about the maintenance staff here led by Ray, these guys have always showed up and showed out, when something needed fixing, all and all were very pleased with every aspect of the property and the friendly, professional staff.....

My girlfriend and I have lived here for a couple years now & we love it. Monica in the front office has always been so nice to us and welcoming when we come in with our hundreds of questions. We think the pool is amazing too!!

Amenities always closed, or closed for maintenance. Never open 2 pools, never have movies.Nice place, apartments are nice people are friendly at the front desk but falsely advertise amenities and its not due to covid restrictions more about saving $$Raynor Maintenance is great, the apt are really nice just the lack of availability of amenities is super annoying and one of the main reasons for choosing to rent here

So far maintenance has been very prompt with fixes so far. Also they are friendly and quick

Ive lived here for the past 3 months and Im really happy to have made that decision! The apartment itself is spacious and modern and affordable pricing for Vegas, with nice views of the mountains. But what really makes a difference, for me, is the people that work here. Ray (Maintenance), Courtney and Connie (office) are incredible...so helpful, kind and quick to respond. Ray responds to all of my maintenance requests so quickly and without hesitation....just comforting to know that the people here are willing to help.

I had a simple maintenance request and it was handled immediately and perfectly. I am so happy with the staff here. Thank you!

I have been searching for a new apartment and decided to contact the leasing office to inquire about availability, pricing, etc. The young lady who helped me was so friendly and helpful, I was very impressed by the level of customer service I received. Overall, the property seems very clean/modern, and the staff go above and beyond to help answer any questions!

Since I moved to SW apartments Ray has always been responsive to everything that needed to be fixed and was always was efficient about it. Hes always friendly and willing to help.

UPDATED! We moved in last year on a promotion waiving the deposit (we just had to pay a third party insurance fee) and months after moving out they have sent me to a debt collector claiming unpaid deposit. Shame on you pinnacle. I will never go near any of your properties again. Unprofessional and despicable.-----------------------------------THIS PLACE WILL KEEP CHARGING YOU EVEN AFTER YOU MOVE OUT!!!!! I left the apartment cleaner and in better condition than when we moved in yet we are being expected to pay for damages that were there prior to us moving in. Plus a cleaning fee.Lucky for me I take a lot of photos which are also timestamped from when we moved in.--------------------------------Cons: When we moved into the apartment it was such a mess (see attached photos) water faucets covered in residue. When this was brought to the office attention they offered to have someone come clean it but my things were already moved in and I didnt want them in my apartment, also I knew I could do a better job. Some things werent prepared, such as missing air filters, and the fridge missing a draw.We pay $25 for trash valet which is a joke as the trash bin is right by our apartment. They should make this optional and put a sticker on the door for those that cant take out their own trash. I dont know if it is the trash valet guys or residents but they never put the trash in the bins, which leaves garbage everywhere. Its windy today so we have trash around our front door.During Covid we received numerous calls and threats regarding rent,A gentlemen from the office called to let me know my rights which were threats about black listing our names and taking us to court. I told them we had every intention to pay our rent but needed time to figure out how.We were told when we moved in that if the light on our fridge turned red to put in a request to have the water filter changed, however after my husband put in the request, maintenance called him to say they arent allowed to change it because we didnt renew our lease, we arent changing It because our lease is up in a couple of months. We called the office and spoke with Courtney, she was unhelpful and just went on to say the policy changed, she didnt know when, or why. A common response from the office is I dont know I went in at the beginning of the Pandemic to ask questions and while Monica didnt know the answers I could tell she was trying to help, before the older lady in the office basically shewed me away.During the pandemic we asked for a compassionate reduction of $100 or $200 off a month and were told that the owner said no, however they are offering new tenants a month free. We arent and haven;t been able to use the amenities but are still paying premium price to live here, which doesnt seem fair. We have spent the last week looking at new places to live which have opened up their amenities and we are yet to hear any word from SW. Their communication is terrible, We called to ask if the pool was going to open up but were told the owner is yet to sign off on it. I guess he is just happy getting his checks.We wanted to downgrade but were told that wasnt an option (although we were told it was an option prior)

Friendly service, beautiful apartments at affordable prices. Staff makes you feel comfortable and welcome when trying to search for your new home. I toured with Courtney. She was amazing, very informative and determined. Definitely recommend staying here!

Been here 4 years now and Ray is amazing, always there to help with whatever you need fast and assertive. Love living here.

The ladies from the front office must really not be happy with their lives because the just don’t know how to treat people. It’s not fun to be uncomfortable in your own complex because of negative vibes. The maintenance guys are awesome!! They just have to replace the front office with better people.

I’ve been really happy living at SW Apartments. It is really clean, modern, safe, and quirky. I love all the amenities that they offer! There are 3 pools, a hot tub, a 24hr gym, theater room, dog wash station, detached garages, hammocks, playground, free electric car charging, etc. The manager is always super nice and helpful, she is really involved in the property and cares for her job and tenants. All of the neighbors I’ve met so far have been amazing. So far their has only been an issue with one neighbor (domestic violence) and they were promptly kicked out. The maintenance crew is amazing! Ray is always so friendly and responds extremely quickly to any issue that arises. I always have peace of mind knowing that he is helping with anything that we may need. My only complaint is sometimes the staff can be inconsistent and I really dislike the new luxer one package locker system they have because our packages are saved to the house account sometimes instead of sent to us and we had better luck with packages being left at our door. But other than that I’m super happy with SW apartments overall.

Best place I have ever lived! The maintenance team makes living here feel like home. Even though I rarely have a necessity to call them, Ray is always extremely kind and prompt on helping with anything I need! Even when it is a simple as changing a lightbulb or changing my water filter in my fridge. Special shout out to Ray for always being there! You’re the best!

Maintenance Supervisor Ray is always very attentive and responsive. All of my work orders get done in a timely matter. Plus everything is requested online which makes it even easier. He also makes sure the BBQ area is always in point!

My first contact at SW was Robert and he was so welcoming I decided I wasn’t going to pursue any other apartment complexes. Moving from California to LV has been an experience When I have had questions Robert has been available and patient with any request or concerns. I know I can count on Roberts calm presence which is incredibly important when the weather outside is 111 degrees and a person is very frustrated Thank you! Leslie N

Great experience moving in leasing manager Monica was awesome!

Ray, the lead maintenance man, has always been good with taking care of all my maintenance requests in a speedy and professional manner .

Ray, in maintenance is amazing. He’s punctual and efficient whenever I need assistance in my apartment.

Came in to see if they had any apartments available for new tenant. The front desk girl was extremely friendly and helpful about the application process and very knowledgeable about some of the paperwork requirements. We are still narrowing down our list but SW Apartments is on the top.

Maintenance is awesome here!! Ray is always quick to respond to work orders & always gets the job done efficiently & with a friendly attitude!

It’s really hard to explain how rude the ladies from the complex office are. They are mean to people and proud about it. Instead of them making you feel at home, they make you feel like you are a nuisance if you ask for help. It doesn’t matter if the place is nice or not if you can’t have the proper assistance you need from the front office.Me “Sorry to bother you but we have a leaky sink. Can someone come buy and fix it”Front office “we’ll get to it when we can” (hangs up)She didn’t even ask my apartment number :(That is just 1 of many horrible experiences with them.

I love Courtney and the ladies in the office! Ray, maintenance supervisor is very skilled & always making sure I’m happy with his work! Thank you guys! My past almost 4 years of living here has been great! Five stars for the STAFF!

Maintenance crew is awesome here. Specifically Ray! Any routine things that need to be replaced or the random things that may happen that need to get fixed, he’s there and he always has the best attitude!Designs are modern and sleek. Super appealing to the eyeball and as pricing goes, it runs a bit high so hopefully that doesn’t increase. HaLocation is very convenient since it’s right next to the 215. The strip is only 15-20 minutes away (if that and when there’s no traffic) and the airport is less than that (again without traffic) with plenty of grocery stores and shops nearby.

Currently a resident at SW and love everything about the complex from the office staff to the maintenance team. I have a young child and it nice to be able to walk around and have plenty amenities for him. Love it here!!

Maintenance team ran by Ray is awesome! Always come on time and fix issues fast. I had a choice to move to another Apartment complex but happy I chose to move here.

Absolutely loved living here for 2 years!! Amenities were beautiful and staff was always really helpful.

We’ve been here for 3 years and seen changes in staff and have to say Courtney has been amazing to work with she stays on top of everything and very professional. Maintenance has never been better since Ray has came on board it shows that he really does care about the property and makes sure things is taken care of in a timely matter...him and his team deserves an applaud the property is looking so much better now that they been on property. Due to work this is our last week here we will miss the place very much! D & L

Ray is awesome !!! Whenever theres an issue with apartment. He makes sure that things are fixed and repaired quickly and efficiently.

Been a resident for 2 years. I had four minor tasks that needed correction. Jose completed all four, within an hour. Wish I Could give a Six Star Review⭐⭐⭐⭐⭐⭐

Ray & Shane are the best maintenance workers I have ever had in living at SW apartment homes & at other complexes! Always fast and on time. This complex has the best service I have seen in 50 yrs of apartment living.

First off I want to say that SW management team are friendly and courteous to any requests I have as a resident. I really feel that they take the time to listen to any and all issues I may experience. Their maintenance team are incredible and quick to service any unit experiencing trouble with appliances or any other issues regarding the unit. Last weekend the thermostat went out during a very cold night and the air unit start blowing out cold air while I was sleeping. I woke up and quickly put in a work order for the issue and when the office opened I double check with the management team to make sure that work order was submitted correctly. Shortly after the office visit Ray came to my unit and changed out the thermostat. I had heat shortly after that, the SW team do incredible work to maintain a great property. Keep it up.

Came to visit a friend, I have to say, this is a very beautiful property in an amazing location. Might move here myself.

The maintenance team at SW Apartments is awesome. I was having trouble with my garage remote and the leasing office sent Ray from maintenance and he replaced the battery and programmed my spare remote. Ray is always prompt and has a great attitude this is the second time he has helped us since we have lived here. He is a asset to SW Apartments for sure. Thanks for your positive attitude Ray!

Monica from the front office is overweight. She takes out her anger on the residents.. but besides that, the place is pretty nice.

Currently in a two bedroom.. spacious, well built. The pool and gym are great my little one loves the park, courtney was super nice and helpful l. Overall really nice property

This maintenance gentleman is such a nice man and hard worker trying to get everything done for the tenants during the covid 19 crisis with little help he is so appreciated. Love it here friendly staff and friendly neighbors

I just want to say the Maintenance man name Shane went above and beyond to help me last weekend. I stay in Apt. 1275 and its workers for the company like him makes me happy and devoted to live here. I want to commend him and all the workers from SW Apartments.

I don’t really know why there’s bad reviews about this apartment complex. I’ve lived in many luxury apartments and SW is everything I expected it to be. Super quiet, nice neighbors, beautiful apartments and amenities, and very friendly staff. I remember I was a bit scared to move in here because some of the reviews but I promise you this place is a great place to call home. Thank you!

The staff here is amazing especially the maintenance team! Very kind and efficient and always go above and beyond to make sure everything is going smoothly! I’ve been here over 3 years and have never had any issues!