I’ve been renting from Key Realty Group, LLC, for a little over a year now, and I couldn’t be more happy! Not only do I love my house, but the crew at key realty never hesitates to lend a helping hand when I ask. Anytime I need help with any thing, need repairs done, or have any questions, they come to the rescue! I totally recommend this company to anyone looking for to rent, etc! Thank you guys for being the best!
I lived in one of their rental properties and they were the best company Ive ever dealt with. Very honest, compassionate, respectful, and caring. Theyre not just out to get your money they take care of you and find what fits you and your family. I only was a renter but if I was to ever buy a home I would definitely start here.
First I want to start off with John wheeler. He’s a great guy and makes sure to stay on things that you ask of him. At first I was uneasy about switching management companies for my rental, but Mr. wheeler made the transition great. They I needed some work done with plumbing and stuff and they sent out John willoughby. I’m so used to not having my stuff fixed on the first try that I was surprised John was finished so soon. He did a wonderful job, cleaned up after himself, and is very knowledgeable. You can tell his main priority is making sure the client is happy. Then last but not least I wanted to s/o to Gary too. He spent a lot of time helping me in my situation and he has so much patience. I would definitely recommend key realty group. They care about their tenants and owners. Not one request I have put in was ignored. Good job key realty your team work makes the dream work!
Key reality group is amazing they were able to get me approved for a new home with not so great rental history. They have also made sure that when ever I put in a maintenance order it is taken care of expeditiously. Gary was so easy to work with and very patient.
They real helpful they come when you need something to come to a right on time they take good care of you I like them very much
Ive worked with John Wheeler and the team at Key Realty Group for years with my rental properties and they are as good as it gets. From property management to acquiring new rental properties, John Wheelers team is extremely high quality and a pleasure to work with. I would highly recommend working with Key Realty Group to anyone with real estate needs in the Kansas City and surrounding areas.
I absolutely love this group because their attentive with my needs & their available right then & there. I especially appreciate them for assisting me with my move from Michigan & giving me a chance when others turned me down. I highly recommend them to anyone!! I especially give my thanks to Gary for going above and beyond for me & helping me find my dream house!!
I owned a rental property managed by Key Realty and always had a very good experience when compared to my other rental properties in other markets or other property management companies. Key Realty, and specifically Matt and Nicole have always been very responsive and helpful in all of our communications. Ive had zero complaints about the companys management activities with regard to my property, and would easily consider them for any future investment properties in the area.
I have worked with John and his team for over a year now. They are efficient, very responsive, and care about both the relationship with the tenants and the property owner. They run their business in a very adaptable manner, which is what sets them above the rest in my opinion. They quickly respond to changes in the markets and provide actionable advice to the property owners. As a property owner, they have provided an incredible amount of relief and peace of mind to me. Any time that I have questions, I can easily reach out and Ill get a response very quickly (usually within a day or two) with just the information I need. You can tell that they take their jobs seriously. I have only seen high quality work from them. I cant recommend them enough.
I recently sold my property with Key Realty and everything went so smoothly! Gary goes ABOVE and beyond to take care of what needs to be done. I actually had to sell the property on short notice and I wasnt sure if I would be able to sell it without losing an arm and leg. But Gary and John were great and made a deal happen.I highly recommend working with Gary - hes honest, experienced, and does his best to make sure its a win-win for everyone involved in the transaction.Having worked with John and the Key Realty team for almost 3 years, I can wholeheartedly recommend the team for property management and/or selling a property in Kansas City.They have great service and I couldnt have asked for a better result.Will definitely revisit their services when I am in the Kansas City area again for a home!
I would like to give a BIG thanks to Key Realty Group (KRG). This property Management company is truly outstanding! I have personally worked with John and Matt and both of them have been very helpful in getting my property rented out in a timely manner. I reached out to John after I read good reviews about KRG and another investor personally recommended their company to me. From the time I contacted KRG both John and Matt worked diligently to get my property rent ready and rented-out after the prior property management had failed to do so and my property sat vacant for months. John and Matt manage to rent-out my property in record time. Communication has been excellent, they are very experienced in the Missouri real estate market, and more importantly they genuinely care about making you as an investor succeed. As an out-of-state investor, this is something you definitely need since you cannot be physically there to manage your own properties, Thanks again KRG you have definitely made the difference in making my out-of-state real estate investing endeavors a success.
I purchased three rental homes from John at Key Realty Group about 3 years ago and hope to purchase another this year. I live in the Bay Area, CA and rely on Key Realty group to manage my investments for me. They have never disappointed. The Key Realty team is extremely responsive, professional, and they are all great people in general.Every time a rental turns-over tenants or if maintenance is needed, Matt always sends me a summary of what is going on along with photos. Being a remote investor, I really appreciate the communication. Also, Nicole and Danielle always get back to me quickly whenever I have questions about my statements etc.One key aspect that I love about Key Realty is their honesty and integrity. Their quality of work is impeccable and their focus on taking care of my tenants is of paramount importance to them. I appreciate Key Realty and all of the hard work they do! Thank you!
Love this Rey Realty Group. There so good people that will work with you
Please consider this company for you property management needs in Kansas City, MO:Almost 4 months in and I can say that John and his Team at Key Realty Group have delivered predicable outcomes that make them a pleasure to do business with. You can expect consistent, accurate, clear, and timely communication from this Team which is very important to tenants and landlords alike to feel secure in/with their rental properties.It feels good knowing that this Team has your best interests in mind, and acts as an ambassador to your properties. I will provide a follow up review as time progresses.
I would to give a huge compliment for John and Mike who have gone over and beyond to make sure I was taken care of. They have had to fix my tub and shower. Also due to the extreme weather my pipes froze and they came out immediately and rectified the situation. I commend them on this especially in this extreme cold weather. I just would like to say I appreciate you both so much.
My rental experience at Key Realty was amazing. Yes there were bad days and things happen that’s life. But they fixed every problem we inquired about in a timely manner & was always professional.
Ive worked with Key Realty for the past 2 years and the team has been great to work with - especially John, Danielle, Matt, and Gary - who Ive directly spoken with on several occasions. The team is very responsive to all questions and requests and is committed to a great working relationship.We worked together to find solutions on various issues that inevitably come up from owning a property and I appreciate their property management experience and real estate expertise in the Kansas City area. They have placed great tenants in my property and I really appreciate that!
I bought a completely remodeled home from John Wheeler 7 months ago. John was responsive through the selling process, however, he failed to complete each of the agreed tasks prior to closing. To his credit, I was credited the value of the incomplete work at closing. Most of the work that was done on the home was done well, however some clear shortcuts were taken. Most notably, the shower in the master bath was inadequately supported and secured, such that the grout disintegrated and the shower pan cracked in half only 3 weeks after moving in. This created a $6000 repair job which was necessary in order to use the master shower. When I contacted John about the issue, he dismissed any responsibility and did not care about the outcome or his reputation in this. He continued to promise to have “his guys” come and give me an estimate to correct the problem, which he expected me to pay for completely, but no one came. Then he stopped responding to me. Not once did he take responsibility for selling a damaged product that he had wrapped in a shiny bow. He was dismissive and unprofessional. I would not recommend buying a remodeled home from him since there seems to be no accountability for the work that he has had done.
My mother in law was having a tough time finding an apartment so we decided to try looking for a rental to fit her needs. The staff at Key Realty was quick to respond to our inquiries and was able to show us rentals promptly. Nicole helped my mother in law every step of the way, was so nice and responded to our questions in a timely manner. I highly recommend Key Realty and my mother in law loves her new place. Thank you so much!
Great group to work with! Very happy with the service and level of professionalism they provided. Made everything an easy process. Will definitely recommend to colleagues.
John without a doubt is a great buyer and seller agent. Not only did he save me money on my listing (which no other agent could match) but found my perfect house. We had multiple complications on buyers with financing and inspections and John was able to leverage and made sure my interests and my goals where first. When selling a home communication is sooooo important. He listened, informed and kept me in the loop the entire time. He listened to my needs and gave me sound advice but still allowed me to make decisions which because of him I was able to make informed and intelligent decisions. John was more worried about me then his own. That’s hard to find and completely recommend Key Realty to all family and friends.If you higher an agent that puts a sign in your yard you hired the wrong person.If you need a good agent, call John.
I am surprised these guys are still in business. I would never trust them. They are unprofessional and well known in Kansas City for stealing their owners HVAC and appliances and then reselling them. Definitely do your due diligence on the owner before having them responsible for your hard earned assets.***IN REPLY TO KEY REALTY GROUPS RESPONSE**John Wheeler- You seem to be obsessed with this Sean person. I actually know you and your company because of a mutual person we do business with. My issue is with YOU ONLY. You listed several cases for me to look at and I did just that. I do see that a company S.T. is a member of filed a Chapter 11 plan. Chapter 11 means the business wants to pay back debtors and reorganize, right? I also noticed that you personally filed a Chapter 7 Case Number 13-42909 and bailed out on paying any of your debtors. Wow. Did you really need to file bankruptcy for small medical bills and stuff you purchased at Macys that you couldnt afford, or is there something deeper like that $200,000 debt to Rick Ladd or the other businesses Coral? that you happened to leave out. Actually you seemed to leave out A LOT. I respect a person like S.T. that tries to reorganize his business. But someone like you that just wants to run from the financial mess you created, is a real piece of work.You seem to be a savvy businessman, but it seems you could not pay a $4,033 tax debt to the State of Missouri? Case Number 0916-CV00436. Or what about the Tax lien? 1016-MC07169You suggested I pay attention to some cases involving S.T. What I discovered was that YOU, John Wheeler has 22 violations with the Missouri Real Estate Commission!I came to your page and left a review just like I did with the Hard Money lender that screwed me over. Now I see this same lender screwed over others. My question is, what is your connection Mr. Wheeler? You seem to have used the same attorney as the lenders when you filed the false bankruptcy documents? Ironic huh?I looked for that restraining order you mentioned, I did not find it. But what I did find was a pending order against YOU for Stalking women and children, Harassment and possible Human Trafficking? Now that is BIG! The Sheriff is looking for you at this very minute. If the truth is behind them, give them a call right now, tonight. If not, then you will continue to hide.Something else that I happened upon as I was looking at the Public Record matters you provided, was a Marital Consent for Deed of Trust. It floored me to see that you had your wife Alicia sign over her ownership and rights to your HOME! Instrument 2020E0057021 filed in Jackson County. No wonder you look up other women and childrens information. You dont even have respect for your own. Shame on you!You are a joke. Every single negative review you have on your page is responded to with some type of lie from you. Stop Stalking children.
Ok so Im halfway through my lease. I made it a point to leave one at halfway and another at the end. A breath of fresh air. John and his team got me into a house I love, in a lovely neighborhood, being a single man who needed at least 2 bedrooms. Worked with me with my credit. Worked with me on my last minute disposal of my ex. Havent had a single issue. AC didnt work for a minute cause it wasnt charged, they came out as soon as conditions were right to fix it. Theyve worked with me through my mental disorders and so far restored my faith that there are good people out there. Working with me again as my lease may change again. Had a drain issue once, I think it got solved the next day. Not only did they give me a chance but they give me my space. They arent all up in my business its actually usually me venting lol. I have a massive anxiety issue, PTSD, and some other disabilities and every time I think something is the end of the world, they reassure me. All im really waiting to see is how the end of the lease plays out as the house had a few cosmetic miniscule issues when I moved in. I didnt really trust agencies before. So far theyve earned my trust, I actually dont at this time want to move next year. Pretty much just be a good tenant and they do the rest. Felt like they deserved a shout out. John is amazing. Gary makes it feel like youre talking to a family member, and Matt is 100% on maintenance.
I have been a client of Key Realty Group since 2014. I purchased my turnkey rental and it has been smooth sailing every since. Whenever there was a challenge with vacancies or repairs John Wheeler and his entire team were very through and efficient in taking care of things. I definitely consider my experience with Key Realty as successful and happy. They are the Best!
Best reality place out there... they go above and beyond for you!!! John is one awesome manager that take your concerns seriously and helps you with any issues!!! I give them five strars!! I have my dream home thanks to them!!!
I have been renting from Key Reality for 3 in half years. The experience has been more than great and generous. I would recommend them to anyone. The staff is friendly and professional. They are God sent! When my husband became ill, I experienced some financial hardship. They had my back and worked with me in ways I never imagined. I thank God for them. I never want to rent or buy from no one else. They made me feel like family.
Full Disclosure: This review is solely based on my first week’s experience of using Key Realty for property management.Initial Thoughts: Night and Day!! I was in the process of putting my first out-of-state rental under contract with another management company when I became weary of their lack of communication, feedback, and response. I reached out to Key Realty based on a prior recommendation and couldn’t be more pleased. I got into contract with Key Realty 2 business days before the end of the month. In less than a week, Heather from Key Realty introduced herself to the tenant, worked tirelessly to get ahold of the aforementioned management group to initiate the transition, collected the rent, AND kept me updated throughout the process. It was “night and day!” I couldn’t even get the original management group to send me a contract in a week’s worth of time!Outlook: This initial interaction has definitely been amazing. It has me excited for what’s to come.
Really nice people they went above and beyond to insure I got into the perfect home for me and my children. I have needed 1 thing fixed and it got fixed the day I brought it to there attention.
Wonderful company, and the best and easiest renting process I have ever had.communication and follow through is exceptional!Thank you Gary and key realty
Amazing leasing company. Gary is a great agent.
I rented an house with them for more than 2 years, it was a great experience!Recommended 100%
I was every upsit with this company for something i did and gave them a bad review my apologies to the company from my heart they are a good company and will work with u the peoples there are very friendly and respectful i would rent from them and recommend they to others. Once again i do apologize to this company.
Experienced Team of Realtors! Their customer service and response time is great! Look forward to future endeavors!
My family and I moved in a house managed by key realty 4 months ago and all we needed done were small things which were a screen needed on the kitchen window there is no storm door on the front entrance and we had no garage door opener the door bell stopped working and the guy just came today to fix everything and he went and bought some tape that looks like aluminum foil he put around the screen on the outside of the window and the inside it looks so ghetto and unprofessional and I still havent got the storm door he told me I needed to call the supervisor of maintenance and talk to him first why do I have to do that and we have been waiting all this time already and then we would have to pay extra to get the screen door put on thats not right Im just going to by the storm door myself and have someone I know put it on because it will probably be another 4 months before they get one so disappointed
Great company, friendly staff .
👍🏻