Pros: The apartment complex is nice and quiet. The apartment itself (renovated style) is nice. Not enough closet space or storage space but it will do. The complex amenities are nice as well. The floors are squeaky but it is an old building.Cons: PARKING! You literally have to get home before 6p or you will be parking on the street. Most of the street parking is ‘’no parking” so it’s hard to find street parking as well.I do have a few complaints: I’ve had issues with my dryer for over 2 weeks now. It gets fixed then messes up again. My A/C has went ‘out’ twice now. I’ve put a request in on the app for maintenance. It’s just frustrating I feel like it’s something every week. Trying to get in contact with the leasing office is a hassle. The phone just rings then goes to voicemail.Crystal was my leasing agent who helped me with my move in. She stayed on top of things including any questions or concerns I had. I’m not sure what happened but since she left it’s not been a great experience for me.

I emailed Infinity at Plaza West about apartment availability and received a response in less than 20 minutes! I was connected with Crystal and she continued to email me back immediately regarding all of my questions. She even took the time to send me video links and photos of 3 units she thought would fit my needs. I ended up deciding on one of the units in the same day and she created me a customer portal and took the unit off the market! I dont move in for another month, but the 10/10 customer service is a wonderful start!!

I have found the perfect apartment! Infinity checks all my wish list boxes and I am looking forward to moving in. Thanks to Crystal for helping us and being so kind and patient with all our questions. She made apartment hunting from a thousand miles away a positive experience.

Apartment hunting was a frustrating process until I Came to Infinity Plaza West. The staff is personable and knowledgeable of their property and their surrounding. They have Great Newly renovated apartments with Great space. I Love that the 2 bedrooms apartments are the same size and they are centrally located to shops and entertainment.

We met with Mariah, and she was great. Very welcoming and knowledgeable. The property itself has a historic feel in a trendy neighborhood. Best of both worlds! Not to worry, the units are all updated and feel modern and well taken care of.

Crystal is amazing! From scheduling a tour and being flexible, to finding the apartment that is just right for me I couldnt have expected an easier stress free process than the one she provided. The staff is incredibly friendly and the apartments are so cute and well kept! It definitely feels like home when you are there.

Moved from another state and had to find an apartment online. There were a few surprises when I arrived but okay.I have had multiple maintenance issues that have been fixed but dealing with leasing office is really frustrating.The keypad to my building broke 2 months ago now so there is no secure entry. Twice while i was home someone tried to enter my apartment but then walked away when they realized it was locked. Then last week a strange man walked into my apartment. So i told leasing office who confirmed no maintenence workers that day but she would follow up with me, never heard a word. Ive asked multiple times about the door and have gotten rude responses and there has been literally 0 progress.The location I love. I like my kitchen, pool area is very nice. I like how animal friendly the complex is. But the leasing office is dismissive and condescending every time i have to deal with them. Wouldnt recommend to a friend to live here.

Crystal and everyone at Infinity were extremely helpful with helping me lease an apartment. They are very friendly on the phone and over email! I am excited to move in to my new home at Infinity at Plaza West

I had a tour with Mariah she was very attentive and knowledgeable. Everything was great, the units are up to date and very clean at a reasonable price. I look forward to staying here!

I met Mariah (assistant manager) to look at an apartment, and she was super nice, helpful, and thorough. The community looks great. The apartment we looked at seemed like a great size with a lot of room for storage.

Toured a renovated studio at this apartment complex yesterday and was very impressed! The studio was very spacious, the renovations were very nice & attractive, and the apartment was phenomenal for my budget considering the renovations and all the amenities they offer. Mariah, who gave us the tour was great to work with!

I just signed a lease with Infinity at the Plaza West with with my friend and the service they have given has been wonderful. Crystal was so kind and quick to answer all of the questions I had. Im excited to be a resident here!!!

Crystal has been great. She was flexible with scheduling a tour on the day that worked for me and was very kind. I’m excited to live here!

Mariah the leasing specialist is very helpful and friendly to work with! She provided great deals to get moved in quickly and was extremely patient and understanding with any questions/concerns I had. I’m excited to call this place home!

Mariah gave a great tour. The apartments have all updated appliances and are very clean. The amenities were a nice surprise.

I lived here for a year and I would say it’s pretty average. The location and staff were nice. However, there are serious plumbing issues in the building I lived in. My sink over flooded multiple times a week and the maintenance crew didn’t know how to fix it and didn’t really take it seriously. There were roaches unfortunately even though they have an exterminator come by regularly. Parking is quite sparse especially at night and parking on the street can be scary for girls that are alone. I still haven’t received any information about my refund for the security deposit I paid and it has been a year since I moved out.

The tour that was given was awesome. Mariah answered all my questions I had. The free parking, movie room, and pool are something I’m looking forward to!

I have been working with Crystal in the leasing office to sign a lease with Infinity Plaza West and the service has been outstanding. She has been extremely helpful and accommodating and I look forward to being a resident.

Had a tour with Mariah today, she was super informative and helpful. Lovely apartments with stellar upgrades and amenities~so close to everything fun in KC. Excited!

Mariah gave a great tour! Very friendly and informed us on all their great deals and offers! Cant wait to move in.

I had a really informative tour with Mariah! She was so sweet and so knowledgeable of the property.

My boyfriend and I are looking to move more middown/downtown, and after touring with Mariah through Infinity at Plaza West, we fell in love with the apartment and the area. Mariah was extremely professional and inviting throughout the experience, she made us feel welcome from the beginning. She worked with us patiently to determine exactly what we are looking for. We are not planning to move for another 4 months but they have really helpful policies that allow us to get in line for the apartment we want to hopefully ensure placement once the time comes. We were hoping to be proactive about the process and they helped facilitate exactly that. The apartments are beautifully maintained, the grounds are tidy, and the common areas are clean and welcoming. We cannot wait to call Infinity our home!

Pros:1. Close to the plazaCons:1. Common spaces are dirty and cleaned infrequently2. Thin walls and creaky floors- build in the early 1900’s is what I was told3. The apartment has a old smell and poor ventilation4. Restroom is so small that you can have one leg inside and one in the hallway5. The property manager showed me a different apartment and made me sign the incorrect lease TWICE before I decided not to renew the lease and leave for good.

The application processes was one of the best I have ever gone through!

Leasing agent was very helpful and knowledgable of the questions I had during the tour! Very nice apartments for the price and location.

I need to find a place fast, and the staff at Infinity at Plaza West were so responsive and found exactly what I was looking!

Our tour was phenomenal! Staff was extremely friendly and the apartments are beautiful.

Im an incoming resident and had a fabulous experience with Mariah, our tour host, a few days ago. The model units are stunning - clean, chic, and spacious! The kitchen was fully renovated, including modern touches like backsplash and new cabinets. She was so helpful about answering all of my roommate and Is questions, and were feeling super excited about moving here! The location is wonderful - walking distance to the Plaza, and MINUTES from the heart of Westport. Were also excited about the amenities this complex has to offer, like a pool and a gym! Thank you, Mariah!

Crystal was awesome! She showed me a few show units and answered all my questions.

Crystal was very helpful with everything from viewing the floor plans, to getting everything situated with moving in!

Very nice apartments and the lady that helped us she was super down to Earth!!!

I moved in a few months ago and my experience has been amazing. If anything goes wrong in the apartment they are there immediately to fix it. They are a great team and they value their Tennants. I highly recommend checking out Infinity Plaza West.Warren

DO NOT LIVE HERE!!!!!!!!I lived in a 2 bedroom un-revnovated apartment and it was awful. For one.. we had ROACHES!Management switched half way through my lease and the new management wasnt any better. They never responded to my emails in regards to extending my lease due to COVID-19 and left me to move all the way back home 9 hours away because of this.Maintenance: Maintenance men are nice, but dont ever really fix the problem. Broke our lock on our door so it was loose and was never fixed.Plumbing: Our sink backed up and overflowed twice a day for the entire year. Management said they sent plumbers (while my roommate and I were at work) and the issue was fixed but then a few days later the overflowing got worse (which also smelled awful). When we called them they said that the plumbers never actually came and apologized and sent another plumber who also never fixed the issue. On top of the kitchen sink overflowing, half of the water coming out of the shower came out of the tub spout and thus water pressure was horrible (was told this couldnt be fixed) and our toilet had to be replaced within 1mo of living there. When they put the new toilet seat in, they put the toilet seat from the old toilet on it (which was way too small and didnt even screw in). Was told we would get compensation on our next months rent for all the awful plumbing issues but instead got plastic wine cups with candy and ignored phone calls.On top of that, the new management states we never put down a security deposit and now I am having to search through year and a half old documents to find proof of payment just to get that back.Hallways smell like sweaty people, communal washer and dryers are dirty and always smell like mold, and the back door to my building rarely worked.AVOID AT ALL COSTS!!!! Not worth the cheap rent. Location is good, but again not even worth it.

I moved in Sept of this year, and it has been the best apartment living experience! Brianna was there from the very beginning until move-in day. I have had a few minor maintenance issues such as a sink stopper needing to be replaced, but the maintenance had it fixed within an hour. The office staff is amazing! They are so friendly and helpful. They know your name... even your pets name, and they make an extra effort to make sure you are comfortable and happy with your home and experience at Infinity. The amenities are so helpful with keeping a healthy lifestyle. The trash and recycling are well kept. I have experienced gross and overfilled trash areas before, but not in this complex. I highly recommend this apartment complex!

So far my experience has been amazing. A new Leasing company has taken over the property, just weeks before I moved in. Julie Malicek my new leasing agent, was nice enough to help me with my odd move in date, and having my carpets professionally cleaned. I can tell they are trying their best to make the transition smooth. Thanks Julie for all your hard work, and i appreciate you helping me with all my odd request!!

This complex is constantly being owned by different companies. A pet down payment is $300 BUT there is also a fee for $200 because “not all apartment complexes allow pets.” So $500 to have a pet in a somewhat decent apartment. If you are a first time renter with no want for pets and don’t have any, this is a good place to start. If you have pets or want any, I’d recommend looking at other options.

This is an absolutely amazing place to live, the staff from Mrs. Johnson and her team director of maintenance Byron are just beautiful people in and out. Ive lived here 4 years now and will go again for 2020! Theyll work with you in whatever problems you have. Great parking, great pool and yes a place for dogs as we have a dog park! Remember youre in the heart of everything. The unique amazing trees will relieve your stress after a hard day! In the winter it looks like your in the lion the witch and the wardrobe movie looking out your windows. They throw parties to meet your neighbors, great prices and amazing eateries all around! Walking distance anywhere! Check it out and youll love 🦘

I did not end up renting here due to my experience touring. I made an appointment for a tour and showed up 5 minutes early to find nobody in the office and nobody answering the phones. I left and went to another tour and came back. When I returned, I received a tour from Briana and was told they ran out to do errands earlier because everyone cancelled due to snow; however we never cancelled. Briana was friendly until I asked a question that she appeared to not like. I was concerned about the unsecured parking lot and just questioned if there was a more secure option. My concern was my personal safety and the safety of my car being in the city, but Briana responded by asking why I was worried and told me to just be safe and lock my car. She seemed irritated by this question, which was a red flag to me, as every other complex I visited was understanding about the concern. Overall, the absence at my appointment time combined with Brianas attitude made me decide this complex was not the right place for me. The unit we saw on the tour was very nice and I cannot comment on what it is like to be a resident here, but the service we received as potential renters was enough to make me not call Infinity home.

Great place close to the plaza

I really enjoy living here. My apartment is beautiful, and the staff is very friendly and professional. It is in a great location and I highly recommend it!

Best apartment Ive loved in since moving to KC. Outstanding staff that throws amazing parties for the residents. Comfortable pool and outdoor lounge area. A bunch of us like to hang out on Saturday and Sunday to watch football and drink beer around the outdoor TV. The newly renovated apartments are stylish and upscale. A great bang for you buck! They also make delicious cookies everyday I try to sneak down and grab :-)

Might be a nice place to live, but we found the lady at the leasing office annoying. Infinity didnt have anything that fit our budget, so we excused ourselves because we didnt want to waste her time. I wish that favor went both ways. The next day I got an email to follow up and the next week I got a phone call. Why? I dont know. We walked out. In what world would we have leased there?

There are not enough stars to accurately rate this property and their staff. From the first phone call to view the property, all the way to waiting on the Google Fiber tech to give him access while I was at work. They deliver top shelf service in my book and go above and beyond.The property is so beautiful. Thank you Infinity at Plaza West!

The new management is here is great.Mainly because of the strict attention to detail, friendly customer service and constant social gatherings they have so you meet your neighbors and build a community.My washer and dryer (one unit!) was included in the apartment. When it needed it fixing they gave me a $50 gift card for the inconvenience.Would recommend to a new comer who is looking for a safe neighborhood thats close to a lot of action but quiet enough to sleep at night.

RUN!I only wish I had taken the reviews seriously, because this place was the worst experience of my life!My heat broke constantly in the Winter, and the maintenance staff admitted to not knowing how to fix it, I was only partially compensated after saying I wanted out of the lease due to inhabitable living conditions.You are lied to by management stating the carpet is replaced with each new tenant. You will be forced to pay over 195 dollars or more if youre renting a 2 bedroom to steam clean the apartments when you move out, regardless of never wearing your shoes inside or not. The maintenance staff will dirty it up for you though because they always wear their shoes inside, and you will have them there constantly because nothing works.I could hear my neighbors having sex because the walls are paper thin, and I lived under a hardwood floor apartment who had a large dog living in it. The windows are old and thin, so again you will be freezing in the winter time, because your heat wont work.Parking is horrible. The spots are very narrow, and if you get home past 5pm during the week you will be walking a few blocks to your crappy apartment that you dont want to return to anyway.The kindness of management and the leasing consultant ends after your signature of their mile long lease. The manager is annoying and likes to hear herself talk and act 20 years younger than she is.Do yourself a favor and run so far from this place!!!!

Infinity is the best apartment complex in KC!!! Free parking, google fiber, fun community events, and an incredible staff, I could not ask for more. This is my 3rd apartment on the plaza and by far my favorite! Look no farther if you want a great apartment experience!

Maintenance is good, and the facilities are clean. However, parking is unacceptable. If you come in past 5 pm, there is nowhere to park inside the parking lot. Also, the management, especially a woman named Bre is incredibly rude and condescending. She has a bad attitude.

I had a great experience living here; I experienced friendly staff, great facilities, and a wonderful apartment, in addition to the great location. Would definitely recommend!

Ive lived in Infinity for more than 8 months. I can see that the staff is genuinely interested in providing a good experience for the residence and works hard to put on free social events. Infinity is a work in progress. And all the progress they are making is good!

Ive had a great experience here since moving to KC! The location is great. Staff and residents are very friendly. Maintenance requests are taken care of promptly. This is a great place to live!

I loved this complex. I would have moved here, but I was so frustrated to learn when I arrived for my tour that what I had been told on the phone was a lie. They could not sign me for a six month lease, as they had reached their quota for short term leases running through 2018. I was so furious that they had wasted my time. While I stuck around for the tour, I was annoyed that they wouldnt honor what I had been told on the phone. And, the staff is pretty unclear with the fees they have hidden in their lease. It just felt like a shady thing to do — to include required fees in absolutely minuscule font on their application. All in all, this was a huge disappointment.

This place is incredible! The staff does everything they can to make sure you enjoy your home and the location is perfect. Being so close to the Plaza and Westport gives you the best access to shops and restaurants! Make sure you start asking about their leases early cause they get filled up quick-and its no surprise why!!

The community at Infinity is compiled of very positive people, and never ceases to make me feel at home! Amazing location makes for fun walks and bike rides to Westport and the Plaza. Infinity puts on incredible events to help smooth transitions into the apartment complex and build the wonderful community. I feel so lucky to live here!

I absolutely love it here! The apartments are nice and cozy with a great staff I would highly recommend!

Have lived here for just over a year. Location is perfect. Hardwood floors/old style give it character and it feels homey. On and off street parking is adequate. Maintenance responded relatively slowly to my AC needing repaired but were apologetic and made it their priority when they realized the issue and otherwise I have been satisfied with the management. Main complaint is the laundry facilities are a bit pricey (pay per load) and not very nice.

Ive lived here for almost 2 years and I absolutly love it. Since, the new company purchased the property things have gone from good to great. The maintenance staff goes above and beyond. Thank you Mark- for coming in and fixing my window while I was out of town! It was a great surprise to come home to. The office staff is also fantastic. The new housekeeper is friendly and does an amazing job.Only bad thing is the parking, unfortunately there isn’t much they can do about that :(

Great location, close to the plaza and Westport! They have wonderful resident events and a great pool and grill area. Parking is included and the people are all very nice! I recommend this place!

In the time that Ive lived here, it has been nothing but great. The staff is always helpful and available, and I have never had any problems that havent been solved extremely quickly. I would recommend this apartment to anyone.

The amenities arent worth the trouble. When they bill you here they charge you $4 to get the bill and then since they dont actually bill you but they outsource it to another company it takes months for them to clear up any problems you may experience. Ive been wrongly billed for another units missed kcpl bill and then they took their time saying there was an issue with one of my payments so Id have to pay a late fee. Then the month after that was resolved I get an email saying they are going to start charging me interest on the bill I paid. They are so backwards... Just avoid this place.

The management team is friendly and responsive. I did a lot of comparison shopping when my lease was up for renewal, and ultimately decided to stay. I enjoy living here.

I did not have a great experience at this apartment complex. I was scheduled to move in in the middle of June. They had plenty of time to prepare. When I arrived, there was many maintenance issues. No air conditioning (it was also a scorching 97F sunny summer day), and the google fiber jack was missing so I did not have Wi-Fi for my first week and a half or so. They told me they would schedule a google fiber technician for the next day or 2, and on the 3rd day I called and asked, they had forgotten and it ended up being over a week. With all the data I had used it cost me over $100 out of my pocket in extra phone bills, which they did not compensate me for. On the day I arrived, the lady showing me my apartment commented that the floors were schedule to be replaced, they never were, and when I called in late November about it I received no response until January 8th. They called while I was on vacation, then closed out the maintenance request without performing the task, and to this day (3/11/2019) I still do not have my new flooring that was promised. There are a plethora of issues with the units that maintenance claims cannot be fixed or that is the way it is, which is the risk of renting. So BEWARE.Great location, cool pool.

The apartment itself was nice and the location is great; however, I would not live here again for the following reasons:-Washer/Dryer broke >10 times. I put multiple service requests and was never quite fixed. I ended up not being able to use it for the last month of my lease-The walls are paper thin. I could hear every conversation my neighbors had.-Mail takes at least 2-3 weeks to set up. The complex wasn’t to blame, but they should let you know this before signing the lease.-The water and sewer charges were averaged out for the “whole building” and were higher than anywhere else I have lived. I was gone for an entire month and still had $40 of water charges.-The rate I was quoted was much lower than what I ended up paying every month due to hidden fees

All apartments are the same in KC area, including JoCo. Bottom line, both Kansas and Missouri need tenants rights laws to protect people from slumlords and make sure they are enforced. Cut and paste and send these reviews to your state reps!

The location is amazing and thats why people live here. The apartments with the hardwood floors look really nice - but the bathrooms need to be redone. Mold is an issue. The pipes are old so you have to use draino frequently. But I loved being able to walk to Westport/Plaza.

This apartment is awful! My apartment is infested with cockroaches in the kitchen and has been since the day i moved in. The management never has any answers for it and they use contractors that come in when your not home and do not leave any information on what they did. The building hallways are always dirty and management does not hire anyone to clean them. The laundry room in in the basement of the building and is dirty and has one small light. So unless you want to do your laundry in the dark with bugs crawling around you have to go elsewhere to do it. I wish i would have done my research before moving in. The buildings and management are terrible. When I came for a building tour they showed me a set up apartment that they use just for showings. You need to have them show you what your apartment will actually look like because if I would have seen the inside of my building I would have ran away.

This is the worst place I’ve ever lived!! One time they told me to leave a pool party because I brought 2 guest. THE INVITE SAID YOU COULD BRING 2 GUEST!!! We were there for 20 minuets without being roudy at all, and it was not even busy! wth!?!? And our AC was out in the middle of the summer, they were in and out for a month trying to fix it, with our electric bill being +200$

IMPORTANT message for all who wants to live in this apartment.First, the location, is nice, but in a sense of what is around the area. However, right across the street there is a house called Holly House it is the UMKC official party house, so if you like party you could live in this apartment.This is where I gave 1 starSecond, even though I knew there was a party house right across the apartment, because I wanted to know she is telling the the truth. so I asked the office managers, Is there any college kids, throwing a party at night around this area? and she said, No there isnt. and if there is just let me know. I myself have been in those party, she flat out lie to me. So how could you TRUST them?

Lost any record of living there. When we used them as rental history on an application to another place, they were no help/harmful.

I had a terrible experience when I went to take a tour of these apartments. The woman who helped me, Teri, was incredibly rude to me and called me a liar. I would not recommend these apartments simply because of their management.

Very nice community! Everyone is very friendly!

Before you read about my experience, living in this complex for two years, consider this: they are currently asking (per Zillow) $1, 484/month for a 2 bd/1ba, 764 sq. ft. unit that doesnt include a patio/deck, doesnt include a personal washer and dryer, and doesnt include guaranteed off-the-street parking. Presumably this is to help offset their nonsense renovations and their measly community pool/public urination wading area.For $1,509/month ($100 more) at City Place at Westport, you can rent a 2 bd/ba, 1, 150 sq. ft. unit with a deck, expansive public pool area, washer and dryer in the unit, and off-the-street parking. And youre closer to Westport.That being said, the proceeding is an account of my interactions with Infinity at Plaza West. By the end of it, I hope that you can understand both the low rating Ive assigned to the property, as well as the lengthiness that is sure to follow.I initially moved into this complex before it had been sold to the Iron Gate group, which is now Infinity. Reasons being: rent was cheap, location was centralized between the Plaza and Westport, and, unlike most comparable complexes north of 43rd St., it wasnt a complete heap of garbage. Any problem that arose was promptly taken care of by the maintenance man, whom I befriended.When the complex was sold to Infinity, they exuberantly announced their intentions to renovate the entire complex! How wonderful! There were, of course, a few issues.I had written to the management staff to notify them of a leak that started in my bathroom ceiling. Living on the first floor, I deducted that it wasnt due to rain. It only took them THREE MONTHS to mount a response and repair the leak.During that time mold had grown throughout the bathroom and had spread through the vents, the ceiling collapsed and partially flooded my bathroom, and my roommates health started to suffer from the effects of the black mold that had been blown throughout the unit.When they did, finally, get around to the repairs, the maintenance man notified me that they had underfunded his efforts, with both materials and resources. In short, it took about three or four separate occasions, over a month-long timespan to complete the repairs.I was understandably upset with having paid for three months of rent while they did nothing with my repair requests and went to talk with them about some kind of compensation. They offered only one month of rent to be compensated.Kind? Maybe. But if your rent accounts for the room and maintenance due to management negligence (which was in the lease), you expect for the maintenance to happen when you notify them, per their procedures. I followed their procedures, paid them for three months of inactivity, and they did nothing until my ceiling collapsed.The worst part being that the leak which caused this catastrophe was due to a simple loose pipe fitting from the shower drain above my unit. Could have easily been dealt with upon the first request.During this time I talked with our maintenance man who informed me he was considering leaving the property which he had maintained for several years (he eventually ended up leaving). When asked why, he informed me that the management staff was not receptive to his demand that if they were going to renovate all of the units, they would need to replace all of the plumbing. Apparently, issues like mine made up the majority of maintenance requests.It appeared that Infinity wanted to come in, put up some new drywall, install some new appliances, and then jack the prices up. Our maintenance man wanted no part of that.We moved out, due to the renovations (as part of our lease), and they charged us a $50 cleaning fee to move a lamp out of the unit, despite the fact the demo crew told me they didnt care if it was in there.Two thumbs down for this place. Look elsewhere.

This place is absolutely terrible. There is NEVER any parking spots. On the regular I have to park a block or two away and if I park closer I get a parking ticket. There are dead bugs INCLUDING BROWN RECLUSES AND LOCUS on the staircases and in the hallways and just the other night I experienced what looked like a HUGE silverfish/centipede looking creature on my ceiling. The walls are so thin you can hear people snoring and the bass from peoples tvs. They will screw you over on your deposit, 89 deposit special? my ass. Expect to pay at least 500-600 to move in. oh and good luck with your mailbox and getting your keys. Be sure you tape your windows because of how cheaply they are made, the other night I was sleeping and it was super windy and THE WINDOW FELL ON MY HEAD so now I have a huge bruise on my face and feared I had a concussion. They dont care about your saturdays off work, theyll let outside people who dont even live here yell and cheer at 7 in the morning when they have races/marathons on roanoke parkway. this place is absolutely terrible and soooooo not worth the money. So many hidden expenses and for crying out loud YOU DONT EVEN GET A GARBAGE DISPOSAL OR A DISHWASHER FOR HOW MUCH YOU ARE PAYING. Oh and dont bother using their washer and dryers unless you want people stealing your clothes. I could go on and on and on but basically this place is so terrible and Im warning you so you dont make the same mistake I did by moving here.

Worst management ever. I have lost three packages within one month because no one is ever at the office. We have had a request for maitenance to come since day 1, and have reminded them 2 times and no one has come. Unless you want a constant headache, do not live here.

Ive been living here 3 years already. Apartment living is not easy but I learned my way here.Staff and building maintenance: Staff is always helpful to me. I remember one time the toilet tank literally exploded and flooded my bathroom luckily I was there to stop the water from running and to clean very quick. I call their maintenance staff and they replaced that tank very fast. I love that the building staff is always doing checks around. Like every two or three months they send notices that they will enter your place for pest control or check up improvements that needs to be done.Price: A little bit pricey, but compared with other apartments in the Plaza this is the best price you will find. When I signed lease for the first time it was $475 but it was a special offer. Then next years I paid almost $600. So, the price keeps going up as everything else on these days.Parking space: You have two options either park in their own lot or out in the street. This part is tricky and probably the most hated one. If you work 9-5 and return on time to the apartments to find a spot in the lot you will be lucky, but it will be very hard to find a parking space inside after 9pm and veeeery hard to find an outside space to park after 11pm. And is veeeery hard to find a space during party times like football or whatever is happening in the plaza. However, it is very convenient to leave your car in your lot and walk to the plaza under a good weather.Laundry: This is another I hate probably more than the parking issue since I learned the trick lol. You will have a laundry card which you will load with money to pay on those efficient machines. I think that is very nice except that if you work until late it is hard to reload those cards because the reload card machine is in the office. Also, for some reason most people do laundry on Sundays, duh. haha well either wash your clothes other days in the week if you are lucky. There is at least in my building 2 washing machines and two dryers for probably more than 20 people living in one building. Meaning that chances are that if you go downstairs from the third floor (no elevators) with all the heavy load down to the basement to find that all the machines are busy then go up again to the third floor with all the loads...can you picture it? So, what I do is to go to Rosedale Laundry because the machines are bigger and there is always space oooor also I do have a portable laundry in my apartment (for emergency loads) and I have a clothesline or simply hand wash what I need for the next day.Noise: Not sure if is only my aparment, but it is veeeery weird that I hear noises from my door neighbors. I had a neighbor at the end of the hallway that would have loud radio music and I was surprised that I never heard his noise in my apartment only when I was in the hallway and that makes me feel safe for some reason. Now, I dont like when is spring or summer because I can hear people talking loud in the street at 2am even I am in the third floor and looool one time I saw a girl dancing on top of a car with a guy probably drunk. What I do in those cases? I turn on my fan and sleep well!Neighbor: The once I met lightly is because their dogs. Yes, this is a dog friendly apartment. I even feel safe because there is a guardian dog in the next apartment just by my door. Trust me no one wants to mess up with that thing. People overall are friendly and helpful especially during the winter. We shove the snow around the cars. The snow machines, removers, etc, I dont think they can reach that part around our cars. We open the doors for each other. I would like to see more interaction but most people are in the own business which is fine too.I could go on and on talking about many details, but I got tired of writing. Hope this is helpful before considering moving in here. Apartment living is not for everyone. I came from a farm living style to a city living style and it takes lots of adjustments.