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Matrix Nails
12630 Beach Blvd #2, Jacksonville, FL 32246, United States
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Matrix Nails

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KC
Review №1

Ever just wanted a simple cute inexpensive polish 55 for gel on toes and regular polish and acrylic on fingers. And they made a mockery out of me because I asked what would be my out the door total saying “100, 80 what do you want it to be” And since I declined on gel polish on my nails it seems thats why my nails weren’t properly cleaned and made presentable. Ironically their nail acrylic foundation is amazing. Guess they forgot the paying customers choices should NEVER become a debate because it’s as simple as RESPECT !

il
Review №2

I’ve been coming to Matrix Nails for over a year and the service is quick and efficient every time! I make sure to book with Tony- he is always so kind and professional and makes sure to get me right. There have been a few times when I don’t book an appointment ahead of time and I’ll call in and Helen will accommodate me with a time that same day. Overall, i am very pleased and so thankful to have found such a great nail salon.

an
Review №3

I found this place one day being near the beaches and I now travel about 25 minutes just to come here because they are that good ! Vivi is awesome and she does a flawless job everytime !

ma
Review №4

This place is amazing! I get great service for a reasonable price! I have never had to wait, so many color options, and they are all so nice!! 100% recommend

De
Review №5

I’ve been coming to this place for about three years now ! It’s the only nail salon I will go to anymore . They are always so kind in there and get me what I want and how I want in a quick manner . Helen makes sure things go smooth and always check on you during your visit to make sure things are going good! I always come see tony when he is available since I’m his regular, but I would recommend any of the employees to anybody they are all great in here !-Debbie 😁

Ni
Review №6

Great service. Great nails every time. I was referred here by a co-worker and have been going here ever since. Ms. Helen builds great relationships with all of her customers making sure they are satisfied before they leave. I would recommend over and over again.

Go
Review №7

Just know that a gel pedicure adds on $17 dollars! lol. Now make it French and it’s 22. I’ve never felt so cheated v

Ka
Review №8

Absolutely the best. Use them every time!

Ch
Review №9

I have been coming to Matrix nails for over 5 years and now some of my girlfriends come here too! Helen, the owner, is always such a friendly face and makes scheduling appointments so easy. Loi does my nails and is excellent. I receive so many compliments on them. He is also very quick which is very nice! Mary does an excellent job on pedicures. Love Matrix Nails!

Ma
Review №10

Nice salon. Clean, and plenty of staff to help. Lots of parking. Advise to call ahead for appointments especially on weekends. Monday and Tuesdays are best.

Sy
Review №11

Yeah my nails sucked. I got acrylics done for prom, and I usually go to Amys Nails at the beach, but I tried this place because my friend wanted to. First, when he started to do my nails, he did nothing to prepare my hands and nails (such as soaking or massaging or putting on lotion), he immediately shaved down my nails and made me bleed a couple of times. Then, as he would cut down the acrylics, I would keep asking for them to be shorter and skinnier, but he said “they’ll get there.” Once they were complete, there were thick chunks of hardened powder under my nails, and people told me my nails were way too big when I showed them to them. My friend’s nails (she just got a manicure) had bubbles in the paint and they wouldn’t fix them. But other than that the workers were kind and asked me about my prom plans.

Il
Review №12

Never going into this place again! I heard a lot of good things about this place and decided to go in. Customer service was awful, I could not fully explain to the lady of how I wanted my nails done and she kept cutting me off. I went to Andrew to get my nails done and his did a good job until 2 days later they started to peel, I went back and they offer to retouch it for free, the next day the others start peeling off, and I got tired of going there again and saying it’s my fault that they peel off because i wasnt putting my hand right in the light so it can dry, i have been going to nail salons and never i had a problem of putting my hand wrongly into the light to dry, they would usually said these to customers so its not their fault but our fault in doing so. Never going to this place again!

Mi
Review №13

I had an amazing time, my nails havent looked this good in a long time,Thanks Tony.

Su
Review №14

There is nothing about this place I liked. Went with a friend for mani/pedis. We had a bad feeling when we didnt recognize the mail polish brands. No OPI offered. No dip offered.My actual pedi was ok although I have noticed my nails already feel long after a week. And then one of big toes was very painful two days after the pedi. It ended up infected- swollen, red, got to the touch, and so painful. It was hard to walk.When doing my finger nails it was obvious the nail polish was old and thick as glue. She had to remove it from a few nails. The final straw - I was cut when trimming my cuticles.All in all a very bad experience. Its one well later and I have to go somewhere to have my nails done again.Do not go

Em
Review №15

Absolutely perfect SNS nails. Photos are day-of and 2 weeks after. No chipping or scratching except for a small spot on my left thumb (in picture) they have only grown out! By far the best experience yet. Highly recommend for quality and friendliness!!

Ke
Review №16

This place was so great! I came in for a quick SNS with tips on my lunch break and Tony was able to help! Great service!

Re
Review №17

LOVE THEM!! The prices are very fair, the staff is very friendly, the store is very clean and organized! I’m always happy with my SNS nails 💅🏻

Al
Review №18

I love going to Matrix Nails! I have been going for about two years and have never had a complaint. Helen is always happy to see you and greets you with a smile. If I have an appointment, she never lets me wait and will start the process if my nail tech is busy. The nail tech I go to is Tony and he always goes the extra mile to make sure my nails look perfect and last long. Definitely recommend!!!

An
Review №19

I have been going here for years and never had an issue. Love Helen & Loi!

To
Review №20

I have been coming here for almost 4 years and I refuse to go anywhere else ! It took me a long time to find a great nail place when I moved here from NJ and I only come to Matrix! Its extremely clean and my nails always come out flawless !

Sk
Review №21

Loi has been doing my nails for 19 years.. He is THE best.. The owner and entire staff are great. Very clean..

Jo
Review №22

Very friendly, kind and professional people. Great service all the time. All of them are amazing. Thank you for my nails. I feel spoiled and relax everytime I go. They are awesome.

Je
Review №23

I have been coming here for years & they are the very BEST! Helen, the owner is so personable & friendly. She always remembers me & is kind & considerate when I bring my parents (they are in their 70’s) in for services. Tony, my nail tech specialist, is super talented & I refuse to go to anyone else. They are like family.💕

Sh
Review №24

Best nail salon I’ve ever been to. Loi normally takes care of me, and he always does an amazing job. He’s super consistent, and I literally never have to worried about what they are going to look like. They are always perfectly done. Helen the store owner is the sweetest woman you will ever meet. She’s done my nails a few times as well, and she is always so precise. I’ve been going here for about 6 months now, and wouldn’t recommend going anywhere else!

Er
Review №25

Helen does an amazing job at her salon. I have been going there for over a year and have never once had a bad experience. Tony is great and always does the best job on my nails. Highly recommend Matrix!!

vi
Review №26

Just moved here and was told this was the best place for nails. My nails were done in 20 minutes!! Best nail job I have ever had!!

Vi
Review №27

I went in before they were gonna close and they were very nice and assisted me with patience. The girl who was painting my nails did a very nice job and she wasn’t feeling too well that day either but she was very professional and kind when doing them, making sure I was comfortable and everything. The place was clean and well organized. Overall very satisfied with my nails, service and price. Will come here again for sure.

Le
Review №28

Horrible. Andrew provide poor service & became upset when I advised him my nails were not shaped correctly. Then pointing to Helen to fix. She tried to extend my finger nail by adding acrylic and got it stuck under my nail bead. My nails were lump and gel polish was thick and uneven.

Sa
Review №29

Always a friendly and warm atmosphere. Andrew does an amazing job!

Am
Review №30

This place is amazing I decided to take my daughter to get her nails done and she is hard on her self and her nails are not the best and she is ashamed of them. They did not judge her and made her feel great! Wewill go back.

Ma
Review №31

Liz is amazing! Im visiting my family and needed my nails done. My daughter recommended her and not only did she do a fantastic job, she also gave me some really great recommendations for when I return home!

Ka
Review №32

I have been going to Matrix nail shop for 5 years! I love the professional and friendly environment! I have used both appointments and walk-in service, and it doesn’t matter which nail tech I see, I receive consistent, great service. I drive past no less than 10 nail shops on my way there, but they keep earning my business. Helen and her team are the best!

Rh
Review №33

Helen and Tony are they best. I highly recommend Matrix Nails for great service and beautiful nails and toes

Ca
Review №34

This is the only nail salon I have visited for well over a year and plan to keep coming. Helen and the entire staff are fantastic. They really care about your experience and if you are happy with your nails.

H.
Review №35

Love Love Love this place! Wouldnt trust anyone else with my nails! Mrs. Helen is amazing! Tony is wonderful with my SNS! ❤

Kr
Review №36

Mrs. Helen and Tony have been doing my nails, my Mom, Grammys, and my sisters nails for over 5 years and theyre awesome.

sa
Review №37

I use to be a regular at this nail salon. I recently moved an hour away but still drove to matrix to get my nails done. I recently just got my nails done and I won’t be back. I just wanted my sns nails removed and to do just gel polish. My fingers and nails were soaking in acetone for over an hour. My skin was wrinkled, dry, hurting. When the manager got a chance to do my nails, the gel polished went all over my fingers and it was on the tip of my finger. I told the manager that the gel polish was burning my finger while it was in the UV machine. She told me to keep it in there for a couple more seconds. Uh?! My finger is literally burning. I left their store with gel polish in my fingernails and a chemical burn on my finger. The manager knew I had gel polish in my nails and told me “ if it’s still bothering you come back tomorrow”. I live an hour away why would I come back tomorrow if you’re allowing me to leave with gel in my fingernails and chemical burns on my finger. My hands were extremely dry due to my fingers soaking in acetone for over an hour. Never offered lotion to bring my skin back to normal.No thank you, won’t be back. 👋

Ro
Review №38

I’m giving two stars only because I liked the guy that did my nails the first time I came because he did good but that’s where it ends I moved back home earlier this year and had to find a place that did the dip, well I’m not gonna drag it on I’ve been getting dip for like 3 years so I’m not new to it but somehow when I started coming here my thumb nail got messed up and now is about to fall off. My nails have always been healthy and now I have to wait til it falls off and grows back to get it done y’all dip is contaminated you did someone with a fungus and now my nail is jacked and the owner kept saying I injured it I didn’t know at the time what it was but I would remember if I messed my thumb up which I didn’t and when she did my nails it wasn’t smooth some where lumpy and not shaped how I wanted and started lifting in 2weeks which when done right doesn’t happen I’ve had some for a month and never lifted but thanks a lot for giving me a nail fungus now I have to wait forever til I can get ALL my nails done

Ve
Review №39

Tony and Helen are amazing!

Pa
Review №40

I have been a customer of Matrix for 8 years and will never go anywhere else. Helen and her staff are the best. My sister is special needs and they make her feel welcome and special. Very good quality and professional work 🤗

Ni
Review №41

#1 nail salon in Jacksonville!!!Helen and the staff are absolutely amazing. I wouldn’t trust anybody else with my nails and feet. Helen offers a loyalty card and after so many visits you receive a discount. It definitely helps considering I go every two weeks. The staff will keep you laughing and smiling your entire visit. 😊😊😊😊

Te
Review №42

This is seriously the best nail place I’ve ever gone to. Usually at other places my nails chip or peel within a week but here my nails stay nice for almost a month. I only end up taking off the polish because my nails have grown out so much since they last so long. The manager Helen is the sweetest and everything is quick. I never spend a while waiting or hours to get my nails done like at other places. I always make the drive to come here because it’s worth it!

Em
Review №43

I love this place! I have been going here for years & have never had a bad experience. Their customer service is outstanding & my nails always look perfect and last for weeks. Go see Helen, you will not be disappointed. She is the absolute BEST!

Jo
Review №44

Terrible! I got gel taken off after the first time using it, the woman nicked my skin on four fingers. She filed the nail beds down so hard that all my nails are thin, frail, and flexible. Two of my fingers have large uneven indents, and every single finger has bruised nail beds. They throb all day and night and it hurts to grab anything. Do not go here!

Ro
Review №45

Lord! I suffer from ingrown toenails on my large toe. Helen and Tony take care of me for a long time now. And so soft. Thank goodness for them!!!

El
Review №46

Ask for LIZ!

Ka
Review №47

Best nail salon hands down. Clean, friendly and gets my nails right every time! And Im always out of here quickly!!

Ca
Review №48

This place Has extremely amazing customer service. Very friendly staff and clean environment. The owner of this place definitely cares about her customers. Definitely a great place to go. Its always a delight to go there never disappointed.

Be
Review №49

I absolutely love coming here! They are my go to salon. My bfs mom and sister only come here too! Friendly service, great prices and wonderful staff! I highly recommend them any day!!

Da
Review №50

This was my first time coming here, Tony did a wonderful job on my nails, I definitely will be back!!

Br
Review №51

Love helen and the staff!

Em
Review №52

Love love love this place! They are always so sweet & customer service is wonderful!! They remembered me after my first time going and they make you feel great! My nails always look perfect after going here, would definitely recommend! I get my nails done with Helen, and my mom goes to Lee, they are both wonderful!

Ha
Review №53

Great experience. As a seasoned vet at the nail salon... I no longer enjoy the experience. Its a maintenance plan! With that said, this experience was quick, good and cheap.The staff was friendly and the establishment was run very smoothly. I will be back!

Ka
Review №54

They get super busy on Saturdays - so I would suggest that you MAKE AN APPOINTMENT. I absolutely LOVE this place. Lee is amazing - does my brows and nails timely and yet, I feel no rush and they ALWAYS look awesome. I dont live near here any longer but I still make the drive because its worth it. Everyone in there is great and I totally recommend going so you can pick you favorite technician. :) I have been to so many other salons and it was always a bust.... Ive learned my lesson and Ill keep coming back. We have a 4 year relationship. And I intend to keep it up!!!

Ki
Review №55

Not from around the area, stopped in to kill time. There was no wait, very friendly staff. I got the gel nails and a pedicure with regular polish it was $44 total. Very decent pricing, would definitely recommend.

de
Review №56

They are awesome amazing with the nails eyebrow waxing is perfection great place to go if you want to be pretty

Mi
Review №57

Matrix is probably one of the best salons in town. They have amazing prices, flexible hours, theyre quick yet accurate and spot on with their work. Ive never had a bad experience or bad nail day since switching to Matrix over 2 years ago. If I break a nail they take me right away and fix it without charging. Matrix is run and operated by some of the sweetest people you will ever meet - Helen is the sweetest lady ever and genuinely cares about her customers as do all the nail techs. Ive had almost all the nail techs work on my nails and Ive never once had a complaint - theyre all around the absolute best and work with whatever you want. Ive never been to a nail salon where they joke around with and actually talk to you, but at Matrixs its the exact opposite! I definitely recommend this salon to anyone, any budget and any location. My friends in Jax beach cross the ditch (literally so far out of their way) just to go to Matrix.

st
Review №58

Great as always I have been going to this place for over 10 years. I love this place and only trust them to take care of me. No where else

Cl
Review №59

Best place to get your nails done! Dont waste your time and money going to other places. I recently learned that lesson and I will for sure only go to Matrix Nails! Everyone is always so nice and happy there. They also do great eyebrow waxing!

Am
Review №60

Love this place! Highly recommend! Helen and her crew are amazing!

Sa
Review №61

I love this salon for powder (sms) nails!! Everyone is very nice and my nails last a very long time. Im always satisfied. The only reason I didnt give 5 stars is no massage for manacure

An
Review №62

I LOVE Loi & Helen! Loi has been my nail guy for 18+ years. He is the BEST! Matrix nails has an awesome staff. Highly recommended.

An
Review №63

I love this place! Louie is the best!

Ma
Review №64

LOVE IT! I have been going here for 5 years and tried all kinds of their services. Helen is so attentive and service is great and fast! All the nail techs do a great job and care for their customers :)

Xa
Review №65

I have been coming to matrix nails for months and they are amazing. The staff treats me like family and they always provide a good experience.

ca
Review №66

I love Matrix Nails! I have been coming here for over 10 years and have never been dissapointed! Helen and her staff are truly the best!

La
Review №67

I have been coming here for months now and absolutely love it!!!! They are very sweet and do an amazing job!!

Br
Review №68

Amazing staff and they always do such a beautiful job!

Al
Review №69

I’m not from Jacksonville but I’m staying here and found this nail salon near me. It had good reviews so I gave it a try. If you’re looking for cleanliness and good service don’t come here. While receiving my pedicure the nail tech pulled out unsanitary clippers and wiped dead skin off on a towel than proceeded to use them on me. I couldn’t believe they don’t sanitize utenisls properly. This is how disease like fungus spread. I received a dip polish which I’ve received at many other nail salons for over a year now. The nail tech seemed unsure of what he was doing and when I got home the top clear coat peaked off. I had to return to the nail salon to have them repair my nails and when I came in and asked for them to fix them

ca
Review №70

Love Matrix Nails! Been coming here for over 10 years! Everyone is so nice and takes good care of you and your nails!!!!

Em
Review №71

My first time here, (and ive been to two other salons prior). I asked for a acrylic full set and Helen, at the front, offered me a gel acrylic full set, told me it was better bc the polish stays on better and it lasts longer. I had Kim do my nails and she was very nice. Took an hour and i was very pleased.

Mi
Review №72

Tony is amazing! Always great work!

Il
Review №73

The Nail Salon is nice, the staff were all very friendly. Tony did my pedi for the holidays, and it was relaxing!

Ca
Review №74

Wonderful experience, came once just for a fill in and they pointed out things my usual nail tec was doing that was damaging my nails and gave me a wonderful fix and beautiful set of nails to go home with. And they take their time to make sure everything is just the way I want it. Very nice.

Ja
Review №75

I’ve been going here for almost a year and every time I go I get if not what I ask for a great rendition of my own style and I always love it! Thank you!

Ca
Review №76

Love this place

Zo
Review №77

Ive been going here for 7 years and I never had a problem. I went 2 days ago and requested Rosa for a full set. She had a HORRIBLE attitude as if she was annoyed that I requested her for my service. A friend of mine was getting a full set with another nail tech and had issues so I asked for Rosa to finish hers. After huffing and rolling her eyes she agreed to do it. 2 days later my nails are already lifting. Horrible, I will never recommend this place to anyone else! Customer service at a all time LOW.

Sa
Review №78

Good nail place, wouldve given 5 star but my pedicure polish chipped the next day and most of the polish came completely off. They seem like they just rush and dont really care to take the time and listen to what you want.

Li
Review №79

Love this place, if you need a good laugh please see the owner, shes great and caring and hilarious, great service and price

Ma
Review №80

I have been their client for over 3 years...I moved to nocatee about 1 year ago and Im still coming here to get them done!! I rather drive, but know my nails are going to be beautiful, perfect and last the full 2 weeks + before my next fill in. Thanks Matrix Nails :)

Sh
Review №81

A little pricey but overall, its a very nice atmosphere.

Ti
Review №82

Love this place!! Loi is awesome!! Helen is excellent!!

Mc
Review №83

I love this place! everyone is so so nice 10/10 recommend!

Sa
Review №84

The worst pedicure I have ever had. She did not cut the cuticles, did not file the nails, did not clean under the nails either. She focused on my legs with lotion and the paint job was really under skilled.

Ma
Review №85

Let’s just say it does not get any dirtier than this place. Came in for a mani pedi and customer service sucked at the door but hey it’s close to home. The girl mid age that did my mani n pedi was... at the wrong place. She did a beyond terrible job cleaning cutting and let’s not even talk abut polishing and massaging. When I said she did a bad job she said oh well I try. The whole time I did not see anyone disinfect Anything not even change the mani towels. I text and than called a friend that spoke the Vietnamese language just out of curiously and surly enough they talked bad and laughed about customers while present!!’ This was a hell of an experience. WHERE IS THE HEALTH DEPARTMENT!!!

Ch
Review №86

Great place to get your nails done!💅🌻

Ca
Review №87

I went and got dip powder and they chipped in a week! Got them fixed and they chipped again! Never going to go again. I’ve been getting dip powder for years and never have had it chip.

Ke
Review №88

My first time in was a great experience ! Very friendly, knowledgeable, and helpful ! Louise did an amazing job on my nails transitioning me away from acrylics to my natural nail with gel polish and they look great !

Na
Review №89

This is my go to nail salon. I’ve been coming here for years and they never disappoint.

Dr
Review №90

Been the best for the past 14 years. I highly recommend Loi, Helen and the entire team at Matrix Nails.

An
Review №91

Best nail salon experience Ive had in Jax (or possibly ever)! Friendly and patient from the moment I walked in, they helped me pick a color/design for my nails and explained the difference between options (pink and white vs acrylic vs gel). My pedicure was relaxing and softened my very dry feet; manicure was efficient with the dryer built into the table so I didnt have to sit at the end. Also had my brows waxed and they look exactly how I wanted - cleaned up but not too thin. I saw the same level of customer service and quality being given to men and women of different ages and races and was pleasantly surprised by the INCREDIBLE value. I walked out with a gel mani, pedi, and wax for under $50. Definitely my new ride or die salon.

Gi
Review №92

Went in for a gel manicure. She didnt cut my cuticles or give a hand massage none of which I minded until they all started peeling off the same day. I called twice to try to get them fixed and the owner was extremely unhelpful. Worst gel manicure Ive ever gotten.

Ro
Review №93

Thanks Mary for my beautiful nails ❤️

He
Review №94

Excellent service and my nails look beautiful

Vi
Review №95

Best place ever, cheap prices, Helen cares about her customers and all of the workers are extremely nice. Ive been going there over a year.

ne
Review №96

Clean, friendly and well organized.

Ta
Review №97

Louie did an amazing job on my nails!

Wa
Review №98

Great place!!

Ja
Review №99

Employees were sleeping in pedicure chairs when I arrived. Very uncomfortable atmosphere.

Ca
Review №100

Been going this place for years. Always amazing

Information
100 Photos
100 Comments
4.4 Rating
  • Address:12630 Beach Blvd #2, Jacksonville, FL 32246, United States
  • Phone:+1 904-998-8585
Categories
  • Nail salon
Working hours
  • Monday:11:30am–5pm
  • Tuesday:9am–7:30pm
  • Wednesday:9am–7:30pm
  • Thursday:9am–7:30pm
  • Friday:9am–7:30pm
  • Saturday:9am–7:30pm
  • Sunday:9am–7pm
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
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