user
BlueWave Express Car Wash
7964 Long Point Rd, Houston, TX 77055, United States
Appearance
BlueWave Express Car Wash

Comments
La
Review №1

Nice to run through during lunch and do a quick wash and vacuum

De
Review №2

Went here when my car really needed a wash when I was in this area. I had been to other BlueWaves before and decided to try this one. Staffers were friendly and helpful. The automatic wash went pretty well. The free vacuums worked well. Good experience here.

Ke
Review №3

Thanks to Big Mike I can now ride clean in every scene for only $ 14.95 a month wow Big Mike thanks man. Mike has done it again!! Great customer service!!

Mi
Review №4

Twice they broke my car while washing and refused to fix or compensate for the repair. I canceled membership.Im giving you more details here. My rear view mirror cover were broken when passed through the brushes. The workers took out absolutely broken and irreparable parts (but not all of them!). The manager said they refused to reimburse repairs as they believed the parts were not original. I bought a new car and never repaired this mirror, so I was sure it was original. I went to Mazda and received confirmation, the details are ORIGINAL. Also, these parts are marked with the Mazda logo (see pictures). I asked for an official written paper on the reasons for the refusal and the manager said that I could come and get this paper any time. When I arrived, she said that she had no intention of giving it to me. So that was another your lie. What games? You break customers cars who pay you money for membership. Then you dont give them all broken parts. Then you make your decisions based on lies. Then you force customers to come to you and dont follow through on your decisions. I include pictures for your clients and your potential clients to make the right decisions if they want your service and membership. And also for you with the proof, you broke the ORIGINAL part and were dishonest in resolving the issue!

Ja
Review №5

Awesome place! Come here all the time. I totally recommend it. Also Big Mike is my favorite employee here!!

Ph
Review №6

Have been using BlueWave since they opened here. Unlimited monthly plan is great. Staff is fantastic. My only complaint is the washer is ruff on my front license plate.

Ch
Review №7

They have fair prices with a very nice vacuums cleanser but over all my vehicle don’t come out clean as I expected very little soap and this was supposed to be wax with tire shine

By
Review №8

Great place. Easy way to keep the car clean prices are very reasonable. Glad I joined their monthly membership.

Ya
Review №9

Very friendly staff, Big Mike was very courteous and left a good impression of the business! Im a frequent visitor of the car wash, and Ive been satisfied every visit.

Fl
Review №10

I stopped in at the Longpoint location. I was having a terrible day. Big Mike to the rescue. He is an outstanding human being. I will definitely return.

Jo
Review №11

BIG MIKE WAS GREAT HELP THANKS FOR THE $14.99 TIP IT WILL SAVE ME ALOT OF MONEY

Mo
Review №12

I went to this bluewave and Big Mike was an awesome person !!👍🏼 Really great service! Great energy, really helped the process . I definitely recommend this place 10/10 come visit big mike !!

Ca
Review №13

Big Mike took care of us and made sure we received excellent customer service!

Pa
Review №14

Its too bad I visited two different location and both of them didnt wash my vehicle very well and left it with lots of foam on my vehicle and when I asked them there only help was well give you some towel and you clean your vehicle which is absolutely ridiculous....when I asked them they start giving done nonsense reason....Ill give them one more change if they failed Ill cancel my membership with them....Reza

Sa
Review №15

Good wash, but the blow dryers leave a bunch of spots on my windows etc. Mister Car Wash has blow dryers that comb the water back and over the car so it gets a true front to back dry.Edit: thanks for replying! I was just mentioning Mister Car Wash because their drying system would be a nice and perfect 5 star upgrade for y’all’s.

ro
Review №16

I am able to really vacuum out my car here!

Tw
Review №17

Perfect Spot in Da Branch‼️ Northwest Side its Cheap & Affordable AND FREE‼️ SELF VACUUMS

Em
Review №18

Like most business, starts providing good service. After few months service was bad quality, air and vacuum lines are out of service, they dont offer a constant reliable service. The set up is good but lock of consistency,They have the potential to provide a great service, they just dont want to.

Ya
Review №19

My review is based on how helpful Yolanda was to me, after locking my keys and phone in my car today. She let me use her phone, despite this pandemic, and allowed me to call from a quiet area. Even after waiting she made sure they knew where I was and were able to get to me. If it wasn’t for her, I don’t know what I would have done, since the landline to the car wash wasn’t working. She’s an amazing employee and I wish there were more people like her.

Pa
Review №20

. Paid for a car wash and prior to my entering in for my wash, Vannekka adjusted the guides so that my tires were still dirty when I came out. The rims were also still dirty. She also RAN to the bathroom to make sure that if I went in there to get water that it was contaminated. The feds have been denying me water by putting Covid in it or some other substance to make me sick. An agent in a gray truck was parked on the side of the building waiting on the bogeyman. They need a mental evaluation.

ka
Review №21

I’ve been coming here for almost a year and I have a membership. It’s reasonably priced and never have issues.I’m writing a review now because I loved Tyrones energy. It made my day! We didn’t chat or even interact, just his waving and positive energy was awesome

Ke
Review №22

Great place for wash and vacuums but they removed the compressed air sprayers. That was the best reason to come here and quickly spray all the dust out of my car. Also it’s not touchless so the brushes will swipe against your car and cause micro scratches. I hope a touch less car wash with compressed air sprayers come to this area.

Pe
Review №23

Love this place! Always busy, tho! The lady I take care of has a membership, so I take her car in, for her, and run it through! The vacuums work really well! Theyre on each side of the vehicle, and it makes it easy to quickly clean the inside of her vehicle! Also has a high pressure air blowing wand for dash and touch ups! 👍

Mi
Review №24

These guys rock. Pull in straight though. Dings and dents are possible.

DJ
Review №25

Big Mike the man !!!!!!! At this carwash man really recommend this place for a car wash hell yea 😇

Ca
Review №26

Broke off my antenna and refused to do anything to help. Very unhelpful and uneducated, didnt even get my truck clean. Will not be back.

La
Review №27

I was a regular customer of Bluewave for many years, until one visit when my side mirror was completely destroyed during a wash. On camera, had to retrieve mirror glass from inside wash lane. They denied any assistance with repair for damage claim, even though it was all captured on their surveillance. Enter at your own risk, they will not assist with any damage caused by their equipment. Will never be a customer again, not that Bluewave cares!

Al
Review №28

Very Professional, great place, nice and clean. Love going here, I have the unlimited membership!! I wash my truck everyday!!!

To
Review №29

Weve had a couple of problems with the back of the car getting properly cleaned and the wheels, but the manager was there and she let us go through a couple of times because they had a maintenance person theyre adjusting the system. So overall a very positive experience.

Ka
Review №30

Its so annoying when the come and watch you select the wash you want, like youre going to steal the machine or cant read. The prices are to expensive for little work you get done. Costumer service isnt that great. They are in a convenient location, I would suggest looking around for others car wash services before selecting this location.so I gave one star for that reason.

Ez
Review №31

Love this car wash. Employees are friendly. The automated washer does a thorough job in cleaning my vehicle. What I truly love is the power from the vacuum and area is always clean.

Me
Review №32

It was fast and the car was clean. Vacuum worked well.

No
Review №33

The machines used to wash will scratch your clear coat. Definitely not for everyone.

Jo
Review №34

Good quality and value. Ive had a few issues they wouldnt take responsibility for which was on their cameras but whatever. Replacing things in new cars is definitely not their thing. But dont let that stop you from going.

Da
Review №35

Nice and clean at a fair price car wash

Mi
Review №36

WARNING. WARNING.WARNING!!!!! This company damaged my new Cadillac CTS Knocking off my left rear taillight. I was told i would get a call in three days. Glad i did not hold my breath!!! When i returned four days later i was shown a sign and told they are not responsible for prior damage!! My car is two months old so i have no prior damage. Horrible service, no return phone call and no resolution. I WOULD NOT RETURN IF IT WAS FREE!!!

Ra
Review №37

It was good, but already some stalls dont vacuum or suck properly.

Ra
Review №38

Great car wash! The manager Josh was cool people and the car wash did an awesome job.

Da
Review №39

At this location, people will take an hour or two to detail their cars while parked in the vacuum area so there are often not vacuums available. At the other locations, the employees will ask them to move to the parking area while they detail but they let them stay at this one. Otherwise, it’s fantastic.

Os
Review №40

Their machine literally rammed the car behind me into me. This happened twice, and management refuses to address the issue.

Te
Review №41

Great car wash! They have compressed air so that you can clean all those tight crevices. Vacuums for each side of your car, a place to hang up your floor mats to get underneath them. Besides the car coming out very clean.

sh
Review №42

2 thumbs up for the vacuums!

Ma
Review №43

Try them out has the best vacuum and air blowers to clean up inside your ride and the carwash cleans your ride up so clean.

Do
Review №44

Very crowded yesterday but the line moved quickly.

Da
Review №45

Very clean environment. The vacuum center was very organized and clean. Vacuums worked well and the automated car wash cleaned with no concerns. Employees were busy picking up small bits of trash maintaining a clean environment. Would definitely recommend. Not too pushy for car wash upgrades. In and out quick!

Mi
Review №46

It’s a nice place to go. But as of recently the vacuums have been falling apart when we go.

An
Review №47

Free vacuum use helps me keep my car clean

Ro
Review №48

Seriously, $15 for a basic wash? Way overpriced.

Ur
Review №49

Very busy but great customer service !

An
Review №50

Very professional staff! Quick and easy with fair pricing! I feel very relaxed when I go here.

Sa
Review №51

While I support local businesses, this one is in violation of the Houston Sound Ordinance. Sound cannot exceed 65 decibels during the day, even with a permit it should not exceed 75 decibels. That is the equivalent of a car wash at 20 ft. However, this car washs fan dryers can be heard hundreds of feet away and the buzzer alerting the end of the wash. They could install a wall in front of it or a metal structure in front of the fans.If anyone here knows the correct authorities to be contacted on this matter then please post it in the review. Also, if you as a driver would not mind, please go to a different car wash so that we dont have to hear the loud noise all day long. Thank you.

An
Review №52

For a do it yourself, drive thru carwash, this one is tops in the Spring Branch area.

Jo
Review №53

Hey I love this place. I like selfwash places that are great condition and easy to access and flow thru the wash with ease.

Ga
Review №54

The $9 dollar wash did a very good job on our vehicle. At first some may feel like thats a lot of money to spend on a car wash. But it evens out with free vacuuming.

De
Review №55

Great service and very helpful people

La
Review №56

Awesome staff, literally the best vacuum cleaners (which are free 😀) and the wash is great!!

Le
Review №57

Quick 6 dollar carwash. I would highly recommend, I dont see the point in paying for the works though. I watched the cars that did and didnt see the difference.

Am
Review №58

I will give it 0 stars but I cant. This car wash caused damage to my car cause there rollers got stuck or something, cause mines and another car to collided. The employee direct my car to go into early and once your in theres no stopping and then the rollers got stuck which made our cars hit. DO NOT COME HERE.. I TRIED TO RESOLVE THE ISSUE SINCE I (WAS) A MEMBER AND THEY CLAIMED ITS NOT THERE FAULT AND REFUSE TO HELP. NOT ONCE HAVE WE HEARD FROM THERE INSURANCE THAT WERE SUPPOSED TO CALL US 2 WEEKS AGO. I will not recommend to come here, due to the low level of professionalism of, not evening trying to help us..

Ju
Review №59

Excelent carwash

Tr
Review №60

They made my car look like brand new! Very friendly very fast

Bi
Review №61

Great wash great price

Ji
Review №62

Great wash. Great vacuums. I have the monthly pass and end up paying about $1.50 a wash! Also, I have NEVER had car damage in 60+ washes (the complaints here must be from people whose cars are already falling apart!).

Sa
Review №63

We always come here their service is great and they offer free vacuum with your car wash purchase. I like this one because they also have air hoses that you can use to blast dust and dirt off your console or rugs.

je
Review №64

It was so crowded I could not get to a vacuum. So I was unable to vacuum my car but the wash was decent.

ha
Review №65

Get your car washed soon.

Gr
Review №66

Enjoy every time I visit any of their locations. They are consistent with pricing and love their interactive options.

Jo
Review №67

Highly recommended. Place is brand new, has awesome vacuums, and the wash does a really good job for $6! Staff is very friendly. Buy the express card to save 20%.

De
Review №68

Had visible dirt spots and was expecting better results for tire clean. Paid 16 for the service, will not visit again. Highly recommend going anywhere else or just do it yourself

Pa
Review №69

One of the best basic $6 carwashes in town. My black car came out clean & required very little drying off which almost never happens at other carwashes. Cant speak for the higher priced packages. Enter at your own risk. The vacuum area is clean & has good working vacuums with hoses long enough to easily clean your trunk. In & out quickly. I was pleasantly surprised.

jr
Review №70

Vacuums were better and easier to use than other car wash places.

th
Review №71

Great deal for a basic $6 wash and full access to their vacuum and high pressure blow guns.

Cl
Review №72

I always come here great service..

Ca
Review №73

Love this spot, good wash and free vacuums. The basic wash is more than enough for what I need and its only 6 bucks

br
Review №74

My truck was damaged and the staff was inept.I was told that the Manager would contact me in three days and when he did, he showed very little respect and no sense of urgency.The damage is ongoing and I need repairs made now; not when they get ready.I asked for their debt service information so that I could give it to an attorney and was told that they didn’t know what that was.Never go there! You are the customer!

Pj
Review №75

Great place for a good car wash as a do it yourselfish the car wash does a good job then you do the rest. The vacuums are nice and strong and do a great job removing my dogs hair

Em
Review №76

Didnt even recognize my car- looked great!

Ma
Review №77

Horrible coustumer service. Machines scratch my car

An
Review №78

I love the car wash!!! Love the prices... the reason why 3 stars is the employees they have the worst customer service ever

Ge
Review №79

Cool place for quick wash!

Wr
Review №80

The wash was excellent. I went when they first opened. When I came through the wash....there were men standing around. I guess to make sure everything was working. This one younger guy started pointing at my car and laughing. I guess I shouldnt let it bother me. However it did. My car needs a paint job bad on top. And has a leak on top of car. So I tried to fix it myself. Needless to say it looks bad. I dont have money for another car. I do like to keep it clean. I hope that man that was laughing at me tries to be more sensitive to peoples feelings. My car was clean and looked nice as it could.

Ca
Review №81

I like here, powerful vacuums and enough rooms between cars

Ra
Review №82

The service was great and good prices the customer setvice amazed me had a girl cualify my car she said for optimize the experience nice and smiling. Also bilingual I am so coming back. Love the place

Ch
Review №83

I decided to give this car wash a try and I’ve come to regret it quite a bit. The car wash broke the bracket in the mirror on the driver side. Having reviewed the footage with the manager my claim was denied even though you can see the mirror snapping on the footage. I was told an area manager would contact me, but that never happened.On top of this, the quality of the services they offer are abysmal and disappointing.

Ma
Review №84

Very helpful & friendly. Very clean

Da
Review №85

I washed my truck there on 04/02/19 while washing up I hear a pop noise on my driver mirror & I thought is fine when left the washing machine I saw my mirror turned to the front & my mirror cover broken completely! I did the claim & they called me today 04/0619 but they say the mirror was damaged before thats why the machine broken it so they completely liers so just careful guys I hope nobody go true this

qu
Review №86

Low prices BUT awesome wash and free vaccuum.

Ro
Review №87

You can buy a monthly pass for the carwash and you can go to it as many times as you want.

Za
Review №88

Affordable, very friendly staff, free vacuums. I may actually wash my car more than once a year now! 🤣

Sh
Review №89

Was pleasantly surprised that my car actually looked washed and waxed.The windshield didnt have any dirt left on..which never happens when you use the touchfree car washes.I used the 9 dollar wash and would definitely recommend

Le
Review №90

No interior details cleaning

LH
Review №91

I still like to wash my own with high tech equipment.

Tr
Review №92

Great (touch) car Wash. Free vacuum and compressed air.

Ve
Review №93

Bit pricey but easy n convenient. Love the self vacuuming stations

La
Review №94

My new favorite car wash.

Ma
Review №95

Excellent prices and fast service..got a five door luxury SUV vacuumed and washed in and out for $20.00 So ignore their menu outdoors and simply ask how much for vac and clean..they detail and wax for extra if thats your need but dont be afraid to ask as I did and be supprised theres a cheaper version of what you want not listed.

Ja
Review №96

Very nice and well maintained . ..

Di
Review №97

Affordable car wash .. Fast and very friendly staff on site ..

ke
Review №98

Nice place

Pa
Review №99

Price is perfect . I like the free vacuums and cover spots to clean the cars

Su
Review №100

The best

Information
41 Photos
100 Comments
4.2 Rating
  • Address:7964 Long Point Rd, Houston, TX 77055, United States
  • Site:http://bluewaveexpress.com/
  • Phone:+1 877-503-0008
Categories
  • Car wash
Working hours
  • Monday:7am–8pm
  • Tuesday:7am–8pm
  • Wednesday:7am–8pm
  • Thursday:7am–8pm
  • Friday:7am–8pm
  • Saturday:7am–8pm
  • Sunday:7am–8pm
Similar organizations