Her best was to assume I wasn’t financially stable in or trying to obtain some financial gain by voice negligence. According to your residents they have been complaining about this barrel being placed by there windows and obstructing passing space. I’ll file a claim with BBB and report to Dinerstines!
Love this place! Amazing amenities and worth the price. It’s in a great location and the staff is excellent!
Jolee was super helpful and professional, she personally handled all of my business in regards to me moving in and made the process super easy and seamless. 10/10 experience excited for my stay at the millennium
TRASH EVERYWERE!Ive communicated this to the administration multiple times and their reply is that they are going to take care of it and that I should send them pictures of the apartments that do this, which is obviously not my job.Everything else in the building works very well, but this is a big problem that I cannot overlook.
My favorite property in all of Houston. Im a realtor & moved my mom here several years ago, and she has continued to renew since! Having personally seen hundreds of properties throughout Houston, this is one of the management companies that are remarkable when it come to consistant upkeep of the property. Its truly impressive how well its maintained at all times. (There are numerous properties, that are downhill 1 year after opening.) In addition to the quality & clean feel throughout the property, the staff is phenomenal. They provide top notch service, ask for resident feedback constantly, and have some of the best turnout I have seen at resident events! I have moved numerous clients here, all who love it & thank me regularly!!
Big shout out to Cailie and Alexis for always being super helpful and responsive. They r such and amazing team and always go the extra mile.
My boyfriend and I had a great experience touring the property with Alexis earlier today. She was very professional and also personable about whatever questions we had. We appreciate this type of customer service and just wanted to commend her. It’s also a really nice property and in a great location.
The hot tub does not get hot, the grills do not work, and the fire pit has no knob to turn it on. I did call and leave a message for the maintenance team but I did not receive a call back so i don’t think they actually wanted to discuss with me personally. There are other issues that occurred regarding apartments flooding on the first floor and there was not a great resolution for those issues. It is unfortunate. Please read through the reviews because many of the 5 star ratings are from people leaving a review based on a tour and not based on living experience at this complex.
Alexis and her whole team were awesome! They were so attentive and welcoming. We love the apartment and we’re excited to be here.
Loved the pool and they have on site grill and tanning beds it was so nice
I drove from NC to TX on Friday. Then I completed six apartment tours on Saturday. The best tour was at Millennium High Street. The apartments and amenities are updated, vibrant and quite nice. But the reason it was the best was because of the customer service provided by Alexis. She listened, was polite, professional, friendly, and accommodating. She was able to work with my requirements to get me the apartment I wanted at a decent price. My apartment was also readily available on Saturday evening (same day). Alexis stayed an hour plus after she was done working to ensure I received the keys and all that I needed to access the apartment. She was also available on Sunday to answer all additional questions regarding my lease. So far, I am happy with my decision. Thank you very much for the exceptional service Alexis!
My experience with this property has been excellent. It’s safe, in a nice location, staff is friendly and responsive.
Love my experience here. Staff is wonderful. Very polite. They have addressed all of my needs. Neighbors are friendly and responsible. The property is well kept. Location is excellent.
What a professional office! I recently had a great tour with Alexis. I absolutely loved the Abbey Road floorplan that we saw and the rooftop is GORGEOUS! The manager seemed very knowledgeable and friendly as well. She came over to speak with us after our tour. I can’t wait to live here once my current lease is up!
I enjoy the quality, high-end finishes, and layout of this property. It has all of the comforts of home, in a safe “hub” location for restaurants, shopping, and even an excellent super market.The greenery on the property and rooftop access add a lush vibe. The staff is kind, responsive, professional, and fair. I’d be hard pressed to find better city-living anywhere.
I have recently moved to the Millennium High Street and the location of the complex has been astonishing. Everything I need is around me. It started with leasing consultant Alexis giving me a tour through a FaceTime and the professionalism that came with it showed me a lot. She was genuine, respectful, and knowledgeable. She answered every question I had about the area and complex. Since I have moved here she has been very helpful still. This complex has been nothing but amazing and wouldn’t pick another residence to live. I am beyond thankful to be here and experience Houston with this great community!
Its a neat, nice and quiet community to live in.
I absolutely love living here- it is comfortable, quiet, and accessible to everything. People at the management at the front desk are all super friendly as well!
I only went to visit but it looks like an amazing community i went with another apt because I got more space for the price
We have lived at The Millennium High Street for just over a year and we LOVE it! We can’t imagine living anywhere else!! We love the complex, the amenities, the neighbors, and all of the staff (especially Mary and Tim)! Thanks to the Cares Team (Ben and Elizabeth!!)there are social gatherings frequently (pre-Covid) where we have yoga, free pizza, free beer/wine, food trucks, Super Bowl, etc., and we really enjoy being able to connect with our neighbors and the High Street team on those occasions! We love it here and would highly recommend it to anyone!! We definitely don’t plan on leaving anytime soon!
The thought of moving during COVID-19 was initially scary for me. Alexis M, made the process seamless. Every call I made, every email I sent she was always there to answer. She was genuinely kind, and did not make me feel like a bother. I can honestly say that my anxiety was at an all time high. Kudos to Alexis for being awesome, kind, and a problem solver. She set the tone for living in such an awesome community.
No longer the luxury community that I signed up for! Encountered dog feces several times in common areas. Not acceptable! Neighbors continue to walk their dogs around the property and dont have waste bags! If these pictures represent a luxury oasis, then my standards are way too high! Even though the property owners appear not to invest in the property, the location is a gem and the staff is super friendly!
Alexis and the team helped with everything we needed prior to moving in and since moving in a professional and friendly manner. Responses have alway been prompt and offered solutions to questions or problems.Our apartment is spacious and everything was clean and working when we moved in. So far we have enjoyed everything about our apartment and the building.
We had such a great experience working with Alexis Martinez and the team. The property is so convenient and located next to shopping and we can walk to Highland Village shops. The property itself is in great condition and the apartment Alexis found is perfect for me and my family. The customer service, especially during Covid, was incredible and I would recommend The Millenium to everyone looking for a great staff and great location.
Its great here here at High Street. Staff is always helpful and on top of things. Would def live renew my lease for year 2. Everything is pretty walkable from here.
People leave trash out and people smoke which smells up the hallways constantly and management doesnt do anything about it. The Manager doesnt respond to emails promptly if at all, and is never there after 5PM. They also sold off a good majority of the visitor parking and more and more corporate apartments are popping up. The only amazing thing about this complex is the incredible Apartment Life Cares Team.
Amazing management, great place to live! To start with, Im also a real estate broker and assist with apartment locating on the side for friends. Ive see all stories and different scenarios with various class A properties, such as this. I had a one off situation that is extremely rare and almost never happens, but the management here has worked diligently to ensure that my move was nothing short of exceptional. Tim and Mary is the manager and assistant manager, and are quite attentive and ensured nothing less than a great move in. Even my request for more hot chocolate in the business center was immediately fulfilled.This community is not only convenient, but also wonderful because of the management. They host resident events quite often and are personable. Of all the apartments I have toured in addition to taking clients to tour in the past, I would say this place is amongst the top of my list.
Had a blast and was quiet and relaxing. Great place to eat too.
Short Answer: MHS is GREAT: location, price, service and people. I recommend it to anyone.Elaborated Review: I lived in the apartments for 4 years and during this time never had any sort of inconvenience.Location is the best you can get specially for the price. There are maybe newer apartments in the area offering you an attractive deal ( still higher than MHS) for the first year but then they will dramatically increase the rent the following years for renewal. Instead MHS will give you a fair deal with a modest increase, if any, over years. The place has an easy access to i10, 610, 59 and Memorial Dr.Important fact, the walls between apartments are made of concrete so levels of noise are low and you wont bother or feel bothered by neighbors at any point.Grocery stores at a walking distance, the amazing Central Market, Target and Wholefoods. A few miles drive Randalls and HEB.Shopping Malls at a walking distance, luxury River Oaks District which includes Equinox Gym, restaurants and high end shops. Highland Village, Galleria Mall and Uptown Park.Schools, hospitals and churches are close too, which makes it a safe place to live.Common areas are nice including the pool, rooftop, gym, etc.Parcel for mail its a great service and convenient if you shop a lot online.Finally but most importantly, the service from Leasing Office and Maintenance is great, responsive and they are always willing to help.
Very good complex
We have been working with Alexis Martinez and she has been awesome. Our move-in date wasnt flexible and she worked with us to find the exact place we wanted. Even though Covid made the process alittle complicated, her customer service was incredible, always available and responsive and made sure we felt comfortable. We worked with Alexis years a go at another property and was one of the reasons we chose The Millenium, besides its great location in Highland Village, was her.
The best place on Westheimer! Everything is convenient, clean and quiet. Can’t beat the rates. I wouldn’t want to move anywhere else. The staff takes care of what ever I need.
We lived at The Millenium Hight Street for a year and a half. This is an amazing community to live! Hight quality, high-end finishes, and great staff especially the manager Tim who solves all problems efficiently and quickly. If we come back to Houston this community will be our first choice for sure!
The Millennium High Street has been my home for over two years and I just love it here! The management and staff bends over backwards to accommodate my requests and are always looking out for my best interests. They all know me by name and its a very warm and welcoming environment. The monthly activities are a a fun way to get to know other residents and Ive made some wonderful friends too.The entire complex is immaculately maintained and any service requests have been dealt with swiftlyI. I cant think of anything I would change...Thank you Kim and the entire staff. You guys rock!
The staff here is awesome, they have been super helpful whenever I need anything. The amenities are great, location is killer, and residents have all been cool. Highly recommend!
I had a 9 am appointment, for which I had to take time off work. Their office was closed when I arrived (8:55 am). Waited outside in the Houston heat for 10 minutes until finally a lady showed up to the door. She was unaware of the appointment (You have an appointment TODAY?) and didnt let me wait inside their office while she checked her records. I had made my appointment online and had received 3 confirmation/reminders from them.Another observation is that they did not respond to any of my phone calls.
Amazing Apartments. Great service.Peter Livings
I only wish I could afford to live here this is a really nice place convenient to shopping center and restaurants. They have a huge parking garage and it seems very safe and secure. As I said before I only wish I could afford to live here. I would be the best advertising person in the world for you guys. Thanks for letting me look around!
LOVE Millennium Kirby !! Such a beautiful property and a without a doubt a place to home. Katie is so sweet and attentive. The location is tremendous near all the great food and shopping has to offer! Make the right move and come home to millennium Kirby!!
Very friendly staff. They took care issues when they raise. Great communication from the leasing office, email, notes on the door... they will make sure you are informed with whats going on around the place. The best part is the people staying. Nice neighbor and strong community, especially during the Hurricane Harvey. I feel very safe staying here and safe for my 7 year old daughter as well.
One of the best places I have lived in Houston. Staff is great and repairs get done within 24-48 hours. They do a good job here and the place is always clean. I hope they continue the high quality of customer service. Great location close to shopping and and all the fun sports in the area. Glad to live here!
I have lived at Millennium High Street since April 1. This is one of the most beautiful and well kept apartment complexes I have ever seen. The grounds are immaculate, state of the art amenities and the common areas are beautifully maintained. When I moved in, they were installing new windows and there was a lot of scaffolding up in the pool area. They have since taken down the scaffolding and the pool is absolutely beautiful. The location is awesome and on and off the freeway is a breeze. The staff is extremely friendly and helpful. If I have questions with anything the staff goes out of there way to help. The residents I have met are friendly business professionals. It has been a great experience right from the beginning. Its really a great place to live.
Thank you for a great living experience! The property management team is Awesome!
Lived here for almost 2 years. Great staff, especially Superstar leasing agent Amanda Martinez. She was corteous, professional, genuine, & she most definitely made you feel at home at The Millennium. The maintenance staff was extremely quick on fixing whatever issues I had or the property. The Cares Team always had fun events for the residents, I even won a nice gift card for best Halloween costume one year. Great location too, close to everything, literally!!
Living here has been an absolute pleasure. You will have a property management team that looks after the well-being of its residents as much as they look after the well-being of the property itself. The white glove treatment by property management combined with the close proximity to everything in the Houston metro area makes for one very pleased tenant.
I love the MillenniumHS architecture but what makes the place so precious and unique is the team behind it. Everyone is superb, professional individuals and genuine, they care and work hard to make everyone stay is pleasant with the kindest smiles and warm greetings, and they are paying all efforts, going all miles to ensure that everything is perfect for everyone on a daily basis. An outstanding management and the best team I have witnessed.
Great service. Clean facilities, ample amenities and events. Management listens to your concerns and resolves issues in timely manner.
I love the place. Every now and then there is too much noise from people who cut the grasses, specially in the morning. The alarm goes off frequently during night most likely because its on Season 52 restaurant alarm system. How could a apartment complex be on a restaurant alarm system.
Been 1 month and i could not have asked for better service, view or hospitality. Management is one the best i have encountered. Very professional and quick to respond with any concerns or questions i may have. Kudos to Tommy and his outstanding team!!
The manger of this resident is very professional and know how to please his customers. He always manages to exceed my expectations any request or enquiry. If his management is reading this “please promote him, he deserve it” ... thank you again Tim.
Great location, excellent value and proactive, friendly management. Just extended our lease. Have leased in 2 other locations over 5 years. This is the answer
Great place to reside!!!! Very peaceful. Manager Tommy and the Staff are awesome and always available to help. No concern is a small concern. Property well kept with continued upgrades.
I lived here for two years and had a great experience. Much of the same team members have been here since I first moved in, and theyve kept up kept up the same level of service and care throughout. I highly recommend The Millennium!
This is a great place in a perfect location. We walk to many restaurants for breakfast or dinner. We can go shopping on a whim (walking distance to Target too). Additionally, the management and staff are exceptional. They plan so many events for us like soup on rainy days, pool parties with bbq, & charity events. They are also very sweet to our daughter and that warms my heart.
I advice you to not to rent that place.their management is so rude that they treat you like you are homeless to pay you 1500$ a month and dont treat you like human.keep away .they think that you dont have another choice.
I love my experience here!!! Great place to live with awesome staff members. I love that I can walk to the shopping center or surrounding five star restaurants.
Great place to live. The whole staff is awesome. Shopping, restaurants, parks all within walking distance. We love the roof top patio.
Great place to live, the staff is professional. When a work order is submitted, maintenance takes care of your request in a timely manner. The pool is cleaned everyday and the facility is clean and well maintained.
Ashley, Amanda and Chantel (I am probably spelling that incorrectly) were SO helpful with our move in. They answered all our questions and made the process so easy. It definitely makes a difference when the office is nice and goes out of their way to make a new resident feel welcome. Thanks girls!!
Very good location (the condo is walking distance from restaurants, stores, gym and many services), great and well maintained premises plus a very supportive and efficient staff!
We havent moved in yet, but the evaluation and leasing experience was second to none. We looked at a number of communities in the area, but felt right at home while visiting the Millennium High Street. If youre in the market for a new place, I would strongly recommend checking this community out ASAP.
I can honestly say that Millennium High Street is a fantastic community that you should strongly consider calling home.My wife and I toured with Zach in mid December and he was extremely friendly and un-rushed. We intentionally ran him all over the place and he kept on smiling and never once even sighed. He was awesome throughout the entire process and accommodating at every turn.We moved in a week ago and while we have a had a few unexpected maintenance problems, the maintenance team has been very fast to respond and correct things. They even came back once just to follow up and make sure things were okay. It is unrealistic to think that things will never break, but it is how they respond that a sets the tone and they have set a high bar for themselves.We also did meet the manager Tim who is equally friendly and takes the time to listen and find solutions for any and all concerns.People do complain about traffic in this area and it is very bad, however that’s what you get when you live in a prime location where you can walk to restaurants, shops, and the movie theater.
Had a great experience living at The Millennium High Street in Westheimer Rd.The location is outstanding and safe. Walking distance to The Galleria Mall and all the shopping areas in Post Oak Boulevard. Also, walking distance to great supermarkets like HEB Central Market and Wholefoods. Just across the road from a new area with some nice restaurants, fitness, spa and ice cream places. It is also 5 mins walk from Highland Village and literally next to River Oaks District. The bus stop to downtown is also across the road and I enjoyed not having to drive to work sometimes and just take the bus.The community has everything you can ask for and it is very well maintained. Some upgrades were done recently so it is even better now. Nice and quiet pool and roof top. The fitness center is also very clean and they run a lot of monthly activities and fitness classes.Our apartment was in perfect condition and clean when we moved in and the maintenance team is always pretty quick solving any issues that may arise (AC filters, replacing bulbs, etc.)The management team (Tommy, Chantel and Amanda) have always been very helpful and quick with any questions we had. Great team!Finally, price wise I felt it was very competitive as well. We are relocating to another state due to work, otherwise I would have definitely renewed our lease.We had a great time here. Highly recommended.
I moved into the Millennium High Street in April 2015 and absolutely love it. This is a beautiful, pet-friendly, and clean community. The staff is the incredibly friendly and always greets me with a smile and helpful attitude. I love it here!
Ive lived at the Millennium High Street for over 3 years and have loved every minute here. The location cant be beat, right next to River Oaks District for some of the best shopping/restaurants/nightlife and also next to new great restaurants (Bosscat, Eloise Nicols, Le Peep, etc.). Walking distance from Highland Village and the Galleria. The staff here has always been not only very professional but they are also extremely helpful and courteous. The rooftop terrace is an excellent spot to either grill out, watch the fourth of July fireworks, entertain company or just relax and get a good view of the Houston skyline. Have recommended this place to many of my friends looking for new places to live.
The Millennium is a great place to live; love my apartment, the team is very friendly and always willing to help. We are very comfortable living in the Millennium. Inside the apartment, love the brick walls!! Excellent Location!
This is a nice place to live in and the staff is really great. Tommy is a great manager and is always helpful and friendly and Amanda was the one that took care of us when we got our apartment. I recommend The Millennium High Street Apartments. So if youre looking for a nice place to stay at, please stop by. My wife and I have been living here for almost a year and we love it! We made a great choice and were signing our lease again. Thanks guys for everything!.Maher and Cynthia. Abughaseeb.
This complex is great! The staff is really friendly and the amenities are maintained really well! The apartment itself if very nice, and the location is perfect! Fifteen minutes downtown (with no traffic of course lol) and very close to any other places you might need to get to!
Great place to live, only 1 light to 610. Staff are friendly and always willing to help. The pool is a great place for a summer hang out, and the room top fire place is a great place for winter night with a view of the Houston sky line.
I have been all of 3 nights and have been amazed with the family like atmosphere. I feel like I am home finally.
Going on my third year of living at the Millennium! Its a great complex - good amenities, great staff, clean, comfortable! I highly recommend it!
Beautiful location with an efficient and attentive staff. Right next to so many bars and restaurants! Love this location and the community.
Stay away from this place!Management will lie to you over and over again!My bike was stolen from the bike rack provided by the apartment complex inside the “secured” garage. Cameras captured the theft.Management spent over 60 days stalling me and the Houston Police in order not to give the Police the images from the security cameras.From my perspective they are protecting the criminal who did it and don’t want an investigation from the Police.Management works against the security of residents as they allow these thefts to occur and don’t allow a proper Police investigation.
Since moving in last week everything has been to our convenience. Very helpful and kind management always willing to help out with upcoming requests.
Beautiful place to live. Love the pool and gym! Great place to invite friends and family over for bbq on the weekend. Very relaxing. The office staff os always very friendly and willing to help out in anyway
Very thorough and efficient. Very quick to respond to all my questions. The apartment community is making my transition to houston, texas a lot smoother. Looking forward to moving in to the millennium in July.
I really enjoy living here! Great location, friendly staff, and care team promotes community feel.
I’ve been leaving here for over a year now and I can honestly say, the staff is amazing. They are kind and fix all my concerns the next day.
Love this apartment building. Staff is amazing, building is well taken care of and the pool is the BEST in the area.
MHS is one of the best, the staff is incredible, they go above and beyond giving residents a fine living experience.
Ive just renewed my lease for my second year here at High Street and couldnt be happier. Office staff always helpful, maintenance guys are quick to resolve my problems and the location couldnt be more convenient for me with all the restaurants, bars, Ipic Theaters and TARGET being walking distance
I m not in your resident list.Because when i come to pick up keys with loaded truck, due to agents rude behaviour .i didnt want to move that community.Because i felt like ;if you behave customers that rude from first day.i can not imagine what happens later.I moved a better community with smiling faces at same price.
Great staff and location. Really enjoy living here!
Ive been at MHS since April. I couldnt be happier. I love my apartment, (except for the family of heavy-footed elephants that live above me). The gas range is a treat every day. My utility bills are ridiculously low, and the gym has literally changed my health for the better. The staff is, hands down, the finest collection of caring, professionals, I have ever been around. Chantel gave me my tour, before leasing, and has treated me like her long, lost, uncle ever since. She has always been spot on for repairs, or general info. She always goes the extra mile for her tenants. I believe, that SHE believes, we are HER tenants, and it shows in her attitude, and performance, daily. Great teams start at the top, and, as someone that has been the GM, and/or owner, for 35 years, I speak from a position of authority. Tommy Ku is at the top of his field. Since the day he sat down as Manager, the entire property has elevated its game. From management, to amenities, to Hurricane parties, I am certain, I am living at the top of the food chain in Houston.
Wonderful staff and beautiful apartment! Its location cant be beat and youre so close to everything. They really treat you well and the pool area rocks!
We have been with the Millennium for over 2 years and just re-leased with them again for another year. The amenities are great, the location is excellent and the front desk staff managed under Tommy has been the best weve experienced under any management company. They truly care about your comfort and keep the property safe, clean and promote a strong sense of community. They are worth staying for.We have 2 dogs and really enjoy that they cater to pet owners by offering a private dog park, private dog wash and host events where people can enjoy meeting other pet owners. The area also provides a very nice setting for long walks around the adjacent neighborhood.Other features we really enjoy are the location which is next to River Oaks District with a short 3 minute walk to Target on San Felipe. Steak 48, Hopdoddy, La Colonial, Taverna, Sullivans and Bosscat just to name a few . Galleria is less then half a mile away. The quality of the units and appliances are all top of the line. Gated garages and the roof top patio are all major pluses as well.
Great community with amazing perks, and wonderful staff in the front office. We love the valet trash service, and smart apartment technology in our living room.
Very nice apartment located next to the River oaks district.
Great property to live at with great amenities! Local to everything in the area.
I would give 0 stars if I could. While we lived at MHS for 13 months there were multiple break ins, robberies, assaults, constant painting/ pointless construction within the building, packages that were not delivered, pool being closed 40% of the time, and an infestation of centipedes. All of this sounds pretty awful for a brand new building (we were the first wave of tenants) but the centipedes continued to be a major issue for about 1.5 months, with multiple poison traps set out by 3 different pest control companies. We even had the centipedes coming in from the air vents. It was a nightmare and nothing was really done by the front office staff to resolve it. We did feel that the porters that worked in the building really tried hard to make the problem go away. When moving out, we closed out our utilities but due to a glitch in the system we were still charged for the month after we left the apartment. I contacted MHS to see if they would reimburse us since it was MHS that was using the utilities, not us. They would not. So bottom line, if you want to get robbed, both by people outside of the building and the MHS management team, go ahead and live here. If you do not want to deal with centipedes, police reports weekly on your door, or horrible management, I suggest you continue your apartment search!
Great place! Great community! Great staff!
bottom line, if you want to get robbed, both by people outside of the building and the MHS management team, go ahead and live here.500$ for damaged floors ??? can you send me a picture of the damage175$ pantry shelves replacement !!300$ cleaning fee: we left a clean aptThis is theftStill waiting for these thieves to reach out
I love living here! Such a great location!
Staff is great and very responsive. If you ever have a problem they respond within 24 hours.
Great complex, clean and very friendly staff
It was nice place
Great place to live
Highly recommended to all
Good Location but unresponsive management!