To be honest I’ve stayed here For 2 years my lease is up this month . I didn’t have problems the whole time, my refrigerator went out a few days ago they replaced it the next day. I read the reviews before moving here I was a little iffy, but me & my 2 boys enjoyed our stay over here & the staff was always kool. Thank y’all too.

I have been a resident @ Premier since 2012, the apartment is more secured, neat and clean, engaged the residents with more family-valued-programs than in the past. This set of leasing officials are the best, prompt response to complaints, they approach residents with enthusiasm, eager to help. Thank you Claudia, Alexis and the rest of the team for your sacrifices to make us happy.

Enjoyed living here - from the time me and my kids moved her its been nothing but helpful and friendly staff. Never had an issues with the staff. My kids loved the pool. The Playground was kinda unsafe due to the side gate being open- homeless people or random people would come and change their phones. I can stay Ive seen police control area-meaning they acknowledged the problems which is good. Anytime i need assisting with something with my apartment they have been on it. One thing i didnt like are my upstairs neighbor.I can say the apartment stared on them to keep the noise down - unfortunately they didnt listen. Overall i would recommend this community - its a income based complex. Very nice and helpful.

Amazing place to live. Very quiet peaceful and friendly neigboours one can have. Safe n always super neat. I love premier apt........ office staffs friendly and attends to your needs so fast. Good maintenance .....

Horrible staff! Very racist! They feel as if theyre doing you a favor by working there! I wouldnt recommend these apartments to anyone! Every last person in that office should be fired! Starting with Cleo! And of course youre going to say my comments have been noted but everyone under this thread has been saying the same thing and nothing has been changed! What are you going to do to change the poor treat of people in your complex? Especially people of color.

Ever since I’ve moved in these apartments 2 years ago the people have been nothing but great to me. Any problem I have with apartment which is hardly ever the come immediately. There very lenient they work with u. They keep apartments very clean. Most definitely I will continue to renew my lease every where because this is a place I consider home.

I have lived in this complex for about 5 years and these yrs here have not been pleasant. Manager Cleo and staff are trained to give you the run around when you have a complaint against flooding, vandalism, and appliances on the premises not properly functioning.Premier is very quick to charge you for anything and everything. I have dates, pictures times and call times of complaints. Owner does not care eitherHe can care less either way, he will not even respondto your call or emails.. Maybe once legal action is taken and petitions are signed from current tenants changes will take place. Report to HUD as well.

Clean and comfortable living

It was nice living there. But they will steal your deposit. I was only there 6 months. They charged me for a pet treatment and the apartment didn’t even have carpet anywhere. I cleaned the oven and stove and actually left it cleaner than when I got there and they charged me for it. I didn’t even use the oven at all! Failure to try and communicate with me they will nickel and dime you when they can. Don’t live here

Very nice apartment complex. Management team is awesome. Very quiet community and they have a pool and playground area.

Love this apartments. The management is really good, they care of you ASAP, they have events all the time for kids. That only thing will probably be the manager that have attitude all the times

Worst management ever. I currently live here and cant wait for my lease to end so I can go somewhere else. I call today to see if I they could check the cameras because somebody hit my vehicle and they answers my question like they didnt care. And told me that the cameras dont record nothing. What the hell!! so why they have some many cameras in every corner if they are useless. I swear these people dont care at all about there residents.

Be aware that the woodfair Apartment have been in the local news 1/24/2018 for the amount of robberies being committed on the property. I would think when this started the manager would have gotten security, but still today they dont have any security. If you love life dont move there.

Overall the apartments are nice, but Cleo is a racist who doesnt like black people, when you come in the office she just looks at you with an evil look and dont even try to help you. That is very unprofessional. I will be moving soon. Please find a new manager that treats everyone equally, not just her kind. Thats why alot of residents are moving out. Eva was the only nice person in the office they had. None of the girls in the office are to friendly. They need to get rid of cleo she is bringing these apartments down. Everybody is moving out.The only time she walks the complex is when its time for an inspection.

The apartments are nice but its not worth living here when the staff is rude and racist to EVERYONE. I lived here from 2017-2018. I always maintained my apartment cleaned even the porch and yet they didnt give me my deposit back when I left. During the time Ive been living here, the staff has been treating everyone in a rude way and sometimes they would ignore you if you had a problem with something in your apartment. One of the worst one was Cleo Ramirez (I think thats her name) and she was very racist, rude and wouldnt stop glaring at you as if you were her worst enemy, she was very rude that she would yell at her clients. The day I went to ask why I didnt get my deposit she yelled at me and told me to get the f**k out of her office and told me to eat sh*t when I was being nice and I asked her nicely but I did defend myself after the way she talked to me. Many of my neighbours also had this experience after they left and none of the staff did something to stop her, in fact they were trying so hard at not to laugh while Cleo was embarrasing her clients, not only me, and she would do it front of other clients too. There are better places to live in and this apartment isnt one of them, it may be calm and nice but like I said before, its not worth living here when they dont want to change the staff for a better one, even the staff doesnt care about the condition of the apartment.

This apartments are slowly declining and they dont even care. They need to get rid of management and find someone new.The gates do not lock and have no been working for a long time. I live right by the gate and people come and go as they please. Its not safe anymore. Everybody is moving out and they want to go up on everybody rent because nobody moving in, nothing is going to change until they get new management.

I have been here since Premier had reopened and I have to say there has been nothing but,decline! The manager Cleo Rodriquez has managed to avoid all duties of being a property manager. Also,your on time rent payment comes up missing or placed on another teneats ledger.The drug dealers and street walkers have taken over! Please,go somewhere else. I did.

It a lot of bumps on the road

The worst management and complex, ever! There are drug dealers and street walkers both inside and out of the complex! The manager only manage to avoid all residents. Did I mentioned the apartments are slowly sinking, due to the foundation. Also, that you cant even get to the mailbox without stepping over a begging ass crackhead! So, glad that my lease has came to an end. Thank you Jesus! I wouldnt recommend my worst enemy to live here!

To be honest with you guys, i didnt want to give any stars to the Premier at Woodfair but i had no other options. Id like to tell you all that Cleo Martinez and alexis are ractists against black people. They would use false allegations and accusations to have you evicted, especially if youre African Anerican. Every since Premier hired cleo its been a total disaster. They truly need to fire those heathens in the office and get non racist and professional people inside of their office. Theyll move blacks out without a cause and move others in who gets drunk, dont rent at all or on time and causes big trouble. Im so serious Cleo most definitely need to be terminated for racism alone. Theres much danger on their property, no one is safe and your at risk every single day because Cleo doesnt care about nothing at all but chewing at her desk & collecting rent payments. Cleo is PATHETIC!!!!!!!!!

Ive been trying to lease from them for almost a month now and Ive been dealing with a lady name Claudia who says she is going to call me back but never does I always end up calling her back and like now I spoke with today and she said she needed to talk to some guy bc they had to re-run my credit check and she said she was going to get with him last week Friday to see if he was going to approve me.. There not open on Sunday so I gave them Saturday, Monday, and Tuesday fast forward I spoke with her on today and she said he was right there and she was going to have him look over my file right now Id even think she knows who I am to be honest.... Ive given these people 370.00 dollars of my money and Im still not getting any results on top of that they close everyday @ 5:00pm everyday when it clearly says on the recording 5:30pm I have made a report with HAA who told me to go retrieve my deposit on tomorrow and if I have any problems to contact them ASAP AND NOT TO LEAVE THE OFFICE W/O MY MONEY IN HAND! I also reported the Claudia lady who I hope they deal with immediately Im going to continue to press the issue until the matter is resolved this is a nice property but the hassle and the pointless calls and not getting any answers or phones calls returned is not worth it the people in the office starting with Claudia need to be fired ASAP! DONT DO IT LOOK ELSE WHERE! AND NOT TO MENTION THE PROSTITUTES AND CRACKHEADS THAT WALK AROUND AT NIGHT! THIS PROCESS HAS BEEN A NIGHTMARE!

I love the apartment location its close to my job and the people in the leasing office are so nice

This is the worst place to live. I moved in when they were brand new. They were fabulous until the prostitutes come out at night and start hollering down the street and pulling into the parking lot and screwing people and leaving used condoms on your porch. The front office manager Claudia will not help with bug issues and if she does she blames them on you and not her property then will have you evicted with your children for no reason. She also never gets back to you about anything. The cameras they have are not recording they are only live feed, how do I know this because i was robbed and chased after the guys and a cop saw this. They asked for the cameras to they could see the guys faces and catch them because they ran into the apartments. The apartments have a bad bed bug problem huge bed bugs and theybso nothing about them and when they do it doesnt work and blames it on the tenant even though they are there when you moved in. Run away as far away as you can, yes they are a good price but the problems with everything isnt worth it.

They are nice, beautiful pool, nice gazebo, nice computer room, and gazebo, cant wait to move in.

They need a whole new office team the lady’s are rude as ever don’t like to help with nothing

I know that the apartment complex mustve been extremely desperate for a maneger. Cleo is the worst thing that ever happened to Premier On Woodfair. Cleo is a habitual liar and isnt professional at all. She dislike black race period. Pathetic soul. Prostitution robbery and drugs are extremely bad.

If anybody have anything done to their apartment and the wont do it make a complaint to HAA my mom is a apartment mamnager TRUST she told me every apt is SCARED OF HAA they get the job doneeeeee!!!

I just moved in like two months ago and honestly i love it so much Claudia assisted me very well and explained everything to me ive read the reviews before and i dont know why they would give a poor rating when everything is well organized they probably dont pay there rent on time but also i love that when i had a problem maintenance fixed it right away and i know they stay busy at the office but wow i was very impressed that they took time to fix my problem. The apartments are very quiet no loud noise or anything during the night time. I havent had any problems at all and i would recommend anyone to stay here floora plans are awesome!!! Thanks again to claudia and staff very nice and friendly!!

Ive called 4 times to ask about apartments and noone ever answers the phone how they got a 4 star rating is beyond me smh

This is not a safe place to live This is like youre at the Houston zoo The manager dont care who she let move in And they will still from you blind If you move in this property by your own surveillance cameras because there is dont work And they will take everything you own in your house the robbers The manager only cater to her kind So thats being say it find someone else to live Cant wait to my lease up Or get a new manager that cares And she says nothing you can do about it call the police does all she would tell you

Staff is very rude and condescending.

OMGOODNESS!!!! Im not the only one who has noticed that Ms. Cleo is very one sided, racist, disrespectful, the outrageous prostitution, weed smoking and robbery on the property severely. The place isnt fit for animals to live.

Love this place from cathy beacers

This apartment goes from bad to worse I do not recommend it, I have more than 3 years living

I like this place becaus theres a pool

Its quite and more of the time people keep the noise inside

My cousin been trying to rent here for 2 months and the woman in front is always lying saying she needs more stuff and always forgets to do his application.I really think they are rasist.

Ok

People on the office are mean..

Here they rob you and those who work here treat you very ugly, they have no professionalism

The place is very nice and clean for the amounts I like them a lot and I recommend them

The condo is very nice and clean, fit in very good condition but they still have a lot of marijuana smell. The office staff have a very bad attitude when dealing with the people we live in and do not solve any disturbing situation, mainly the main manager. I find myself very dissatisfied with the office staff