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Legacy salon.spa
4949 Grand Ave #10, Gurnee, IL 60031, United States
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Legacy salon.spa

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Li
Review β„–1

Elise does a fantastic job with my hair. She adjusts the color for the season and I love it. πŸ’˜I also use Elise for a pedi and mani. Its such a relaxing day to hang out in the salon.😍

Ma
Review β„–2

Jen Guido is the only person Ive trusted with my hair for over 5 years! Shes so knowledgeable and passionate about her work. She always makes sure I understand what the process is for any service I want and is always prioritizing the health of my hair. Overall a great atmosphere with great staff!

Sa
Review β„–3

For the last 5 years Jen is the ONLY person Ill trust with my hair! Cut, Color, Product-- she does it ALL! Love seeing her constantly going to classes and refreshing her knowledge, it gives me peace of mind knowing that she knows Everything there is about hair! I constantly get stopped and asked about my color because shes so Iconic and Skilled and our dates together are always a highlight of my month! Both Jen and the rest of the team are so sweet and make your whole experience amazing! If youre looking for a forever stylist please go to Legacy πŸ’“

Ki
Review β„–4

My first time their was the end of july and it was very pleasant, Kimmy did my hair and I wanted something totally different and she did a great job. The girl at the front desk was very welcoming and nice. Had a great experience

Na
Review β„–5

Absolutely fantastic experience here. the whole staff works together to provide great service. Claudia is second to none on the scissors. its nice to take care of yourself every now and then. very cool setting too.

Ar
Review β„–6

I get my hair done by Jen and she is absolutely amazing. She is so professional and I trust her with my hair. She makes the whole experience a breeze. She’s insanely talented and it shows. She goes above and beyond for all her guests and it always makes me feel so comfortable. I always trust her with her product advice. Overall, I definitely recommend legacy and I recommend Jen. Her talent and passion for her craft is hard to find.

Ni
Review β„–7

I had an appointment with Jen to get my hair colored and it came out even better than I had imagined. I absolutely love it. Ive seen her work prior to my appointment, she is fantastic at what she does!As for the Salon, it is a very friendly environment. Definitely a nice experience and made me feel very welcome.

As
Review β„–8

Jen Guido has been doing my hair/ makeup and more for YEARS. When I moved to a new state 5 years ago she continued to work with me and has helped me choose colors that are still fun yet may have to fade gracefully at times due to me living so far away. She impresses me every time I see her and I have done everything from letting her cut all my hair off to coloring it purple. I’ve gone from red to purple to blonde and more and she always amazes me. I always send my friends and family her way and they love her too. I will never stop going to Jen her service is too notch quality and she has amazing people skills on top of that which makes it so much fun to come sit in her chair. Even if she has multiple guests she always makes you feel like a priority. Thanks for being so amazing Jen and legacy!

Ja
Review β„–9

Legacy is great!As soon as you walk in they will make you feel quite welcome. They ask to take your coat and offer refreshments so you are comfortable while waiting for appointments to begin.I tend to have a lot of question and need to know how everything works. The staff is very patient and friendly, taking the time to explain well enough so I can understand and feel confident to repeat the processes at home to achieve the same great results!

Ro
Review β„–10

Since I was going on vacation and my stylist cancelled on me last minute. Legacy salon spa was able to squeeze in an appt with Amareli for hair coloring and I came in wanting to go lighter, (I’m a dark brunette) which I have been slowly but surely going to session to go full on blonde. And let me tell you guys that she did NOT disappoint! The entire process from the moment I walked in, was extremely relaxing. I’ve never had a shampoo was station be so comfortable on my head and the head message was a plus!! I definitely found my go to hair salon & spa and trust me they will not disappoint you guys

Pa
Review β„–11

Jen is amaaazing at what she does!I love that she is super honest with what my options are for my hair and will always try her best to accommodate to what I want. Her skills are beyond amazing. I’ve also had a facial done by her and will be going back for another. She has helped me understand more about my hair and skin. Love seeing the resultsI’ve always been very comfortable in the salon and everyone is very welcoming.

Cl
Review β„–12

OMG!!!!! Love this place! If anyone wants an enjoyable, amazing, incredible team to help with their hair needs and wants this is the place to go! Go see Claudia - she’s the best! Very helpful, communicative, understanding, and considerate of your needs! Highly recommend!

Me
Review β„–13

Thank you Andre for the excellent service!! I wanted to try something new and I had never done any color to my hair, he understood and was very patient with me the entire time. He explained the process and made sure I was well taken care of! The Legacy Salon has gained a new client and will definitely recommend to friends and family!

Ja
Review β„–14

Jen and Andre are the best!!So talented, so kind, truly listens and gives you exactly what you want!!! Jen is an absolute ANGEL! Andre really takes the time to engage and get to know his client! My hair has never been healthier! The color is so vibrant and lasts!! I was offered a leg and foot massage as well as a nice hand massage! Which not only includes the massage but a whole treatment! Exfoliant, mask, massage and lotion! They goes above and beyond to make sure you are comfortable and happy!

Cr
Review β„–15

Amareli is absolutely amazing, as is the rest of the staff. They’re very attentive, caring, and following proper covid precautions. I feel like I’m in a celebrity salon right now 😍

Ni
Review β„–16

I originally went here to dye my hair for the first time a bright, vibrant color. After a couple of days, the color in my hair looked like Id had it in for months without a touch up rather than days. I thought maybe it was my inexperience with color and went back. My first mistake because this time I went to get my hair color changed back to my dark brown. They convinced me to go back to my hair color but to add light brown highlights, mistake two. I went in on the 27th of Feb and on March 4th I had to go to a different salon to get my hair fixed because these light brown highlights had turned YELLOW GREEN. The new salon I went to informed me that while color fades slightly, it should NEVER look like this. I was disappointed that I had wasted so much money in less than a week! I didnt get my money back for the original service but was instead told that I could always book a future appointment and theyd love to have me again. Come back to a salon that messed up my hair and the response is wed love to see you again, sorry about that? Absolutely not.

Ma
Review β„–17

I am completely impressed with Jens talent. Not only did she fix my hair but she walked me through the process and was honest the whole way. I am glad I found someone I can trust doing my hair.

Me
Review β„–18

If you are looking for more than just a haircut and/or color, Legacy Salon is the place you are searching for! The experience this salon provides from the minute you walk in, to the minute you walk out, looking all brand new, is above spectacular. My stylist, Jen, is one of a kind. She can give you everything you ask for and more! She goes above and beyond to make sure her clients leave with a smile on their face. As I said to Jen, she could move across the US, and I would still book my appointments with her! 10/10 recommend Legacy Salon!

La
Review β„–19

Jen Guido is amazing. My hair is much healthier than it ever was. I love that when I came in for my first appointment we sat down and went over what I wanted to do. She listened and gave me options on what we could do. She explained everything she was doing. Jen also took time to show me how to style my new hairstyle what products she was using and why. I adore her and Legacy. ❀

Fe
Review β„–20

I love Legacy and Jen! The salon is always clean and it’s so beautiful on the inside. I’ve never had a bad experience here, it’s always been great and I would recommend everyone to go here! Jen has always helped me keep my hair healthy with product knowledge and that’s what makes me love the salon even more. Jen makes sure you know the proper way to care for your hair after a color which is so important! If you’re looking for a good stylist go see Jen!

Di
Review β„–21

I had a great experience, everyone was super nice. My stylist, Amanda, did such a wonderful job giving me a brand new look today.

So
Review β„–22

I love Legacy. The staff is friendly and the salon is gorgeous and very clean. I always buy my hair products from here because there is always a great promotion! They carry everything you need to maintain your hair between visits and to keep it healthy. Jen does a great job making you feel comfortable and she is extremely talented with color! Shes personable and fun while staying professional and knowledgeable. I always refer my friends to this salon!

C
Review β„–23

Amareli has styled my daughters’ hair for years, and has always done a remarkable job. Recently she styled my hair too, and the excellent results took me by surprise. She has successfully navigated my natural, very-textured, African-American hair, as well as the two distinct textures of each daughter’s biracial hair. Absolutely amazing!

Be
Review β„–24

Fantastic salon! All the service providers are well trained and participate in continuing education. Always up to date with the latest trends and techniques. Service oriented and dedicated to clients. Had to move out of the area for awhile and one of the perks to coming back was this salon. Perfect cuts! Perfect color!

Ni
Review β„–25

I’ve never had a bad experience! I work in customer service and I know the importance of making people feel welcome. Every time I walk in, I’m happily greeted by staff and they go above and beyond to make me feel welcome. Jen is absolutely amazing and really listens to what you want but is also honest about the process and wanting to maintain the integrity of your hair. It took me years to find a stylist that makes me feel comfortable. She’s funny and awesome but incredibly knowledgeable and takes the time to explain what she is doing and why. I recommended her to my best friend and now she’s a client too! Go to Jen! You won’t be disappointed!

Je
Review β„–26

I am a stylist at legacy salonspa and have been for almost 6 years. I’ve always loved this salon. From the beginning the energy of teamwork and positivity is always present! I’ve been in and even worked at other salons where that same energy is not there. We work very hard to maintain that energy, professionalism and cleanliness!! The culture of this company means a ton to me and I’m happy to be employed here :)

Sh
Review β„–27

Legacy is awesome! The staff is wonderful, very welcoming; they greet you with a friendly smile, take your coat, and offer refreshments. Theyre extremely knowledgeable about the products, answering questions and providing excellent advice. Their stylists are very well educated and talented. I got spoiled at Legacy and have since moved to Colorado. I make it a point to get back to Illinois a few times a year so I can go to Legacy and get pampered. I always feel and look great when Im done. If I could give 10 starts, I would. Would absolutely recommend again and again!

Ch
Review β„–28

The Legacy salon has well established social distancing practices in place to ensure everyone is safe and comfortable.For a stylist, I highly recommend Claudia. She takes the time to listen and understand exactly what you are looking for and helps guide you through the options that will work best. The result was a full head of natural highlights with an amazing cut and a very happy client!Claudia did such a nice job!

Je
Review β„–29

It was my first time in the salon and it was the best experience I’ve ever had! My stylist Claudia was really knowledgeable and made great recommendations for the cut and color. Also, the salon was really clean and sanitary. I will definitely be going back!

la
Review β„–30

I have been going to this salon for a few years now. I absolutely love coming here! Jen is always my stylist and she does an amazing job every time. I recommend this salon to my family members and now we all go there. We are always pleased with our service at Legacy!

Ma
Review β„–31

I have been a guest of Jen’s at Legacy for a few years now and she has always done a fantastic job! I am always getting compliments on my hair thanks to her. She takes the time to listen and understand what I’m looking for, is always ready with ideas and suggestions, and is super fun to talk with while she is at work. Also, the salon is GORGEOUS! The staff there is always friendly and helpful, they make sure I leave happy!

Ch
Review β„–32

Love Legacy Salon, everyone is very friendly, the salon is very clean. Claudia did my color, cut and conditioning treatment. Claudia also helped me find some great products for my hair. I have curly/wavy hair naturally, never wear it that way because I didnt know the right products to use.

Ra
Review β„–33

I have been going to legacy for almost four years. Every visit, I am kindly welcomed and asked how I’m doing and if I’d like something to drink. ☺️ Legacy also has a great presence on social media, posting pictures of their work, giving advice about products, and styling tutorials. Jen, my stylist, is always striving best stylist she can be. If I ever have questions, she always gives great advice on styling and maintaining my color.

au
Review β„–34

Before I started going to Legacy Salon I struggled to find a place that not only had the type of vibe I was looking for but also a salon I felt comfortable getting my hair done at. Legacy Salon goes above and beyond! They truly make everyone who walks through their doors feel welcomed and beautiful when they leave! Highly recommend asking for Elise, she did wonders on my hair!

Ti
Review β„–35

Ive been a customer for 5+ years. Theres so many things to say about this amazing salon: the most friendly owners; the attentiveness to each customer for their comfort; the time your stylist will spend with you to deliver the results you expect; the education/information shared with you on the products toward your hair health and cut; and discussing your budget when needed. Just ask! These are the TOP reasons I will never go anywhere else. Thank you Legacy for your continued ingenuity and education of your staff. You make a huge difference in my life, because without giving me beautiful and fun hair...I wouldnt be my true self.

ja
Review β„–36

Jen is the absolute best! I 100% trust her with anything she recommends! I never feel like my services are rushed. The service in the salon as whole is amazing. Everyone is very welcoming and you can tell they care about your experience.

La
Review β„–37

I started seeing Jen because a friend of mine recommended her to me approximately a year ago. Ive continued going to Legacy Salon since, and I cant see myself going anywhere else. The salon has an exceptional atmosphere and customer service with stylists that are proficient and knowledgable. They provide personalized recommendations if needed while also applying what youre looking for and listening to your concerns. Ive had nothing but pleasant encounters here, and I recommend this place to every person looking for a salon.

Al
Review β„–38

So amazing!! Jen Guido is extremely talented and I trust her with my hair (which is a big deal). She is always so fun to talk to and she makes the long process seem to fly by. The best part is the knowledge and talent she has about coloring and styling and how to cater to each unique client. I also love how I can show her any picture and she can make it work specifically for my hair cause let’s be honest we can’t exactly match a random Pinterest photo. But we make it work and I always leave the salon feeling fabulous. Highly recommend!

Hi
Review β„–39

I’ve been going to Legacy for about ten years now. They recently opened a beautiful new location! The stylists are very knowledgeable and do a great job. The salon is always so clean and organized, it’s a great atmosphere.

Em
Review β„–40

We had an awesome experience with Elise today, she was amazing with the kids and the tired mom!!! Kids feel spunky and ready for a new school year, mom feels refreshed and sassy!!! We will be back! Highly recommend Elise......

Ke
Review β„–41

Between moving from the round lake location to moving to the gurnee location, my experience has stayed the same........ PHENOMENAL! Jen Guido and the staff there make me feel like we’re all super close friends β™₯️ The Cleanliness, the Professionalism and Quality are SO worth. BEST SALON HANDS DOWN!

Al
Review β„–42

I love Jen!!! She is the only stylist I trust to take care of my hair, brows, and skin. She is so knowledgable and I always have such a great time during our appointments! The salon is very clean and the staff is very friendly. I’ll never go anywhere else! :)

Ca
Review β„–43

They are awesome...My face looks awesome my hair looks great and they are so warm, nice and friendly best place to go get your hair done..

Lo
Review β„–44

My first experience at legacy this evening and I have nothing but great things to say. My hair stylist was Jasmine and she will be the only one I go to from here on out. She was confident, fast and my hair turned out amazing. She took her time and made me feel comfortable. I also bought a purology conditioner she used on me while washing my hair and it felt amazing I had to buy it along with the bionic hair straightener. She gave me a cute bag for free to put the items in and I was sold, definitely coming back soon to see her for a touch up. Great asset to the salon.

St
Review β„–45

If you’re looking for a hair pro that does A list celeb stylist work then do yourself a favor and book here. All the girls are held to a high standard of training and continued education so trust me when I say your hair is going to look amazing when you leave! I started with Jen from the beginning about 6 years ago and I have never been happier! She knows exactly what she’s doing! I am not hair savvy at all and since going to her I can tell when a woman is seeing a hair stylist that is outdated and doesn’t use the newest trend techniques bc YOU CAN JUST TELL. The difference at legacy is superior!! They also have salon services like facials which are amazing.

Ha
Review β„–46

Jen is amazing!! She cares about her customers, listens to what they want, and does anything she can to achieve their dream look! I live in FL now and still make appointments anytime I visit IL πŸ’œ

ca
Review β„–47

Beautiful salon with very kind stylists! Elise does an amazing job with blowouts and color. Love all the services the salon/spa offers!

Br
Review β„–48

Super cute place! Staff is super sweet and friendly. Ask for Jen! She’s great with hair and knows so much about the profession πŸ‘πŸ»

Al
Review β„–49

Been going to Legacy for at least 10 years. Amareli is the best. Would not go anywhere else!

De
Review β„–50

Jessica is wonderful! I cannot say enough good things about her. I had a horrible experience at another salon and on the recommendation of my sister I decided to try Legacy. I am very happy that I did! Jessica is so warm and friendly. She really goes the extra mile to make sure that I have a great experience every single time. I highly recommend her! I wish I had found her sooner

Ka
Review β„–51

I had an amazing experience with Amareli-- she was so helpful, friendly, and professional! She took the time to listen to my hair goals and pick a great color that left it feeling really soft. The shampoo and conditioner she recommended has helped my hair keep its color and stay in great condition. I just cant say enough wonderful things about my experience with Amareli-- I highly recommend to book with her!

Jo
Review β„–52

Bad experience...manager made it better, but think twice before you get waxed in certain areas...make sure you get someone who actually knows what they are doing...i am still trying to understand how i let myself go through what i did... Im traumatized

So
Review β„–53

After moving to the area, Ive had a difficult time finding a stylist that I love. I decided to give Legacy a try. While I really loved my hair cut and thought the stylist was talented and did a wonderful job, I felt extremely uncomfortable at the salon. The moment I walked in, I felt as though I was being set up to make purchases on products in the salon. While the stylist and assistant were kind and friendly, I felt pressured and uncomfortable at their attempts to sell products. It felt that the goal was more to sell product or get me to spend more money than for me to have a relaxing experience. After I sat down, the stylist began raving about my hair color asking if I colored my hair. When I declined, she and her assistant were very insistent about how I should start coloring my hair and even tried to convince me to spend $300 on hair coloring.When it came time for me to pay, the assistant insisted on walking me around the store to show me products and picked them up along the way sneakily bringing them over to the counter. This was after I had advised that I did not need to purchase any products that day. I felt trapped and didnt know how else to say no.I wont be back strictly for this experience. No one should walk into a hair salon feeling as though the staff are pressuring and harrassing you to buy products. I felt so uncomfortable and couldnt leave quick enough.

Jo
Review β„–54

As a guy who is used to getting his hair cut at places like Sport Clips or even allowing my own father to cut my hair, I was a little hesitant to come to Legacy after having it recommended by a friend but I am so glad I took the chance. Not only did the entire staff make me feel welcome and comfortable as soon as I walked in the door, my stylist, Paige, showed me that coming into Legacy to get a haircut or other services is an amazing experience all the way through every single time. My hair always looks amazing and a smile is always on my face when I leave Legacy and Im never going to another place for a haircut ever again.

Ma
Review β„–55

I have never been disappointed with my cut and color from Jen she does an outstanding job and really knows what she is doing :-)

Ma
Review β„–56

Janet is the most talented hair stylist Ive ever been to! Shes beyond sweet and always makes sure to take care of all your needs! The staff here is very warm and welcoming and they always have the best and most honest advice to give on hair care! I 100% recommend that everyone give this place a try!

Je
Review β„–57

Claudia was fantastic, but I wont be returning. For Claudia, the salon, and the customer service, I would have given 5 stars, however my partial was overpriced by about $100 and I was constantly being sold products. It was my fault for not asking service costs ahead of time, I was just happy they could fit me in a month before my usual salon could. But $202 for partial highlights is astronomical and frankly just absurd. I am very happy with the work Claudia did on my hair, but I am much much happier with the same outcome for $100 less. I stopped going to my salon in Deerfield because they charged so much and I will do the same here. I will stick to Touche in Libertyville. Great talent, great prices, and they arent so salesy.

Li
Review β„–58

Gorgeous and clean facility. Elise is fabulous and did a great job with my hair.

Q
Review β„–59

Fun spot

Di
Review β„–60

BOOK W/ JEN !!In all honesty. . I’ve been to plenty of salons that’ve left me nothing but bad experiences. Until I finally met this very extremely talented woman. Who knows exactly what she’s doing. Let me tell you she’s the master of color. Never has me leaving disappointed when I walk out of the salon. I’ve been having my hair done by Jen since 2018 & never switched up. She brings nothing but such a good energy! making you feeling comfortable & confident in her spinning chair. Look her up to see her work for yourselves on her IG @ jen_legacy or on FB @ Jen at Legacy Salon.Spa !! You will not regret it I promise you that!

Fr
Review β„–61

Words cant describe how thankful I am to Paige and her team. All the staff is very welcoming, educated, and accommodating.Paige took my dark natural and partially processed hair to now blonde which is a wonderful canvas for color. She always had my best interests in mind reviewing my inspirations and creates recommendations or alternatives if needed. I also appreciate that she genuinely loves her craft and to educate.Paige and her team took their time explaining their processes to safely get my hair to the way it is (total 5 month process). Cost wise is pretty steep and at times I felt pressured to purchase the recommended products but I stayed loyal to the recommendations and my hair truly is in the best shape it has ever been.Thank you Legacy Spa Gurnee team.

No
Review β„–62

Very friendly and the hair turned out fantastic. Can’t recommend Jen enough.

Da
Review β„–63

First time client, received a cut from Claudia and I could not be happier! Highly recommend!

El
Review β„–64

All the girls are so sweet and profesional. Bustling, busy environment but yet they make you feel like youre the only person there!

Am
Review β„–65

Enter at your own risk! I had been with the stylist Paige since she had been on the floor. She comes off incredibly caring, fun and knowledgeable. I referred many people to Legacy. I had to explain years ago that I could not afford $300+ every 4-6weeks. I was constantly pressured nonstop to buy more products. Over and over saying that I needed additional treatments. I believed in her so much that I would follow what she would say against everyone telling me otherwise. She has been over booking herself for so long it doesnt feel like you have an appointment with her but more so with the students she trains. The last time was the final straw for me. I was not only left in the hair bowl for 45 mins with toner which fried my hair completely. I asked for extensions which Ive had so many times. Well this time the student put products in my hair first and they kept falling out. After 3 weeks of going back in to put them back in I was so fed up. Finally my friend that I referred she talked to her so bad about me plus over charged her so much $1,000 worth. I asked for my money back and she yelled at me. Saying shes the manager and kept blaming me. My hair has now been up for months because of this experience, several inches of my hair must be cut now but finally I found a new place. I am still completely heartbroken. She not only abused my trust but took advantage of me. If this is how you treat a guest whose been seeing you for so long whats the point of returning. No apologies just completely rude.

Je
Review β„–66

Jen and everyone at Legacy is amazing!

St
Review β„–67

Mikayla is my go to, she always goes above and beyond to make me feel pampered.

Bo
Review β„–68

Great people and Great service!

Ca
Review β„–69

Mikayala is fabulous.

Sa
Review β„–70

Great staff!a

Information
70 Photos
70 Comments
4.6 Rating
  • Address:4949 Grand Ave #10, Gurnee, IL 60031, United States
  • Site:http://legacysalonspa.com/
  • Phone:+1 847-546-1810
Categories
  • Nail salon
  • Hair salon
  • Beauty salon
Working hours
  • Monday:9am–3pm
  • Tuesday:Closed
  • Wednesday:9am–9pm
  • Thursday:9am–9pm
  • Friday:9am–9pm
  • Saturday:9am–9pm
  • Sunday:8am–4pm
From the business
  • Identifies as women-led:Yes
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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