They did an amazing job on my daughters hair (age14). She had a balayage done and couldnt have been more happy with how it came out. They are super friendly and made her feel very special. This was a very stressful time as my granddaughter had been in the NICU for over 2mths and she had a formal coming up that weekend and we hadnt had any time to get her ready for it with all the emergencies we had with the baby.