I heard a lot of good recommendations from friends to go to this place to get my car repaired. Graham and Rafael surely knows what they are doing. My car had multiple issues and they were able to tackle it quickly. This will be my cars go to shop for any repair and maintenance needs.
You are are AMAZING and i truly appreciate you guys. Love your promptness and your time explaining all the details….you guys are kind and very considerate and so willing to work with my busy crazy schedule. Thank you all!!!!!
Fort Worth Autowerks is a very trustworthy shop with fair prices. Ive been coming to them any time Ive had an issue on my 335i and they have always gotten me back on the road without issues. Even when there was an issue, due to an aftermarket part that wasn’t oem they installed, they were very quick to rectify the situation without any back and forth. Super honest and friendly people at this shop. Definitely recommend them.
Nothing but great things to say about this shop! I have to give a huge shout out to the Owner Rafael for being super honest and professional, Customer Rep Graham for always keeping me up to date when needed, and Awesome Tech Tim that did an unbelievable job knocking out a turbo upgrade, upgraded diverter valve, boost and turbo inlet pipes, plus all the maintenance to go along with everything in 2 days. This is definitely my go to shop for any BMW service and would highly recommend to anyone. These are great, honest, reputable people working hard and you pay for what you get, from customer service to quality working knowing they take their time to do it right and honest, they tell what you need and dont need and this shop is worth every penny. Thanks guys!!! Car runs and sounds amazing.
These are a couple of great guys I found! It’s a great place to take your BMW. These guys are very knowledgeable. They did the complete cooling refresh as I requested. They went above and beyond my expectations. They also did an overall inspection and suggested pre-maintenance work. I would highly recommended them.
First time using Fort Worth Autowerks. I was very impressed! They were very friendly and helpful on the phone. Work was completed quickly and professionally. The best part is that quotes, recommendations and payment can be made through a link in a text messsge. That’s a real timesaver! We will definitely be repeat customers!
The service was great, everyone was very thoughtful and friendly, sending an estimate via text message, so I could see what needed to be done on my car. They drove me to a nearby shopping center, to wait until the repairs were done, which was very helpful. My car works like a dream now, I would recommend them for all repairs on my BMW, or yours!
I dont own a BMW yet, but when I do, I will bring it to them for service and here is why. About a year ago, I was in the market for a newer car and I wanted to get a BMW for my wife. I have a passion for the vehicle but when it comes to purchasing used, I want as much help as I can. I just stopped in and gave them an overview of what I was in the market for, and for about 30 minutes, I was given an ins and outs checklist of which year I would be safest in purchasing used, what to ask if over a certain milage, and specific negotiation questions I should ask a dealer to provide proof for when we were ready to purchase. I dont know about you, but if they are willing to do that for someone off the street then I can surely trust them when my car needs serviced.
While the experience of being without a car for a week was no fun the experience with Autowerks and Raphael were top notch. They kept me in the loop and communicating with them was a breeze. Pricing was transparent and fair. 10/10 would recommend!!
They replaced the radiator in a timely and fairly priced manner. Very quick and professional. Highly recommend.
I want to thank Raphael.... Graham for the service performed on my car very knowledgeable....great customer service.... Raphael knew what my issue was before I even brought my car to him....right on with the diagnosis.....this will for sure be my permanent shop for repairs....very precise with BMWS.... finally a shop I can trust.
I was recommended by a friend and Im glad they referred me.The service was awesome! They were very nice, friendly and kind.I struck up a conversation with one of the servicemen and you would have thought I have known them for years.I will return so I can get the additional repairs on my car.
Always great service from everyone! honest with the work and does a great job.
I called to make a service appointment. They took my BMW the same day and called me back few hours later to pick up the car. Very professional, fast and definitely great prices .
Excellent work as usual. Never had a problem with a repair from these guys.
They told me id have to get a whole new engine AFTER already charging me over $2000 for missing the problem TWO times. I went to another place who promptly figured out the problem which cost much, much less. This place will fleece you, please go elsewhere unless you enjoy wasting money.
BMWs are very specific machines and you definitely want someone who knows what they’re doing. I’m a cheapskate and can’t afford all the repairs at once but Rafael and the folks at Fort Worth Autowerks are really knowledgeable and have helped me prioritize my repairs, slowly but surely my e46 is becoming young again and runs smooth. If you want a friendly and knowledgeable staff with fair pricing for BMW this is the place.
Let me start with Rafael. He was an absolute pleasure to work with. Being someone who generally does his own work, I find it hard to rely on others for mechanical help. Rafael completely understood this, and had no problem that I was supplying my own parts. The entire group at Southwest Autowerks was prompt to respond with any questions and are very organized and reliable with time frames. I cannot recommend them enough to others. This work was done on a 2010 Audi A3. These guys are BMW pros, but are very capable to branch out to other brands. If you are looking for an honest, competent, professional, and reliable shop do not hesitate to use Southwest Autowerks. I will be back with any future needs!
It would be an understatement to say that Southwest Autowerks is awesome. So, I will describe this business as unspeakably awesome and utilize written media to share my experience. Representing themselves as the epitome of professionalism and service, the staff treated me like family. I was deemed a highly valued customer from the moment that I entered the establishment until the time that I drove away elated that my vehicle once again purred like the proverbial kitten. In addition to stellar customer service, Southwest Autowerks exhibited both technical adroitness and unwavering integrity. The diagnostic process was described in detail as well as the company policy of utilizing genuine BMW parts without inflating customer cost. If you are looking for great service and fair pricing from a reputable establishment, then look no further. Southwest Autowerks is the answer! Joseph and his team repaired only what was necessary—no more, no less. It is precisely this level of service and probity that elevates their brand and fosters continual customer relations. In the past, I was overcharged for faulty repairs by another local Bimmer Shop and two BMW dealerships. On June 15, 2020, my prayers were answered when I took my vehicle to Southwest Autowerks. Zero hyperbole, just real talk!
I highly recommend this place. I have an out of warranty 2011 BMW and I’ve struggled to find a consistent, reliable, and affordable place to service it and I’m glad I found these guys, they’re great! Rafeal the mechanic knows his stuff and explains everything to me on my options every time. Joseph the scheduler is one of the nicest guys you’ll ever meet!
They did a wonderful job and were totally honest about what needed to be done. They saved me close to $600 in repairs had I gone with another recommendation. Super thankful.
These guys were amazing. Prompt service. Great communication. They even returned my car to my home to help accommodate our hectic schedule that day! Highly recommend these guys.
I’m impressed. I would give 10 stars if I could. To start this place has amazing customer service. When I brought my 2009 BWM X5 in for service, they very clearly explained everything to me, I didn’t have any questions when I left. The pricing was also very good, they did not not try to sell me on things I didn’t need. They broke down my price options so I could get everything I needed at a pace that worked for my budget. Last, I took my car to several different dealerships, all of them charged me high fees to do an inspection only to not fix my problem. Southwest identified and fixed my issue on my first try, heck they even told me what was wrong just from my description. It’s been about a month since the work was done and my car runs like it’s brand new. I no long fear a break down when driving every day. The best part is, I have not needed to go back to re fix anything. This will forever be my car repair shop. I know looking for a repair shop on google can be a tricky process but SOUTHWEST is the place you want to go. Fair and upfront pricing, no trying to up sell you on work your car does not need and very open/friendly service. Stop looking around and just go by for a visit.
If you own any BMW, these are your guys! Honest, thorough, and accomplished..they know their stuff. Having estimates elsewhere was a waste of time and money. Over the years, they have done everything from suspension work to air condition services. I am forever grateful that they are there!
Wow what an incredible experience!! These guys are honest, hard working, and very kind. I cant wait to go back!
Customer service is top notch! The team there is always accommodating and prices are honest and fair. I wouldn’t trust my X5 to anyone else.
Great people! Great service! Definitely recommend bringing your BMW here because they are trustworthy and make you feel safe!
This company is literally an answer to prayer. Smart, capable, honest and customer focused are all words to describe my experience. A diamond in the rough as it goes for auto shops. There work is top notch, very reasonable priced and the communication and education they give is always going the extra mile. Two months ago, in the dead heat of summer they fixed my water pump. While test driving it noticed how bad my AC was working. They fixed the AC without any extra cost and just blessed me. Changed my whole summer. Additionally, recently while replacing the control arm bushings noticed my fuel pump was dying. They had an extra one in inventory and jut took care of it and saved me $500.00. I would recommend this company to anyone and everyone.
The business and its owners are top notch, expert professionals. There is no need to go anywhere else! So lucky to have them nearby in the metroplex; and using only true bmw parts and protocol. My visit and service went way past excellent !
Best Mechanics for BMWs & have never seen the same vehicle return!!! If you wondering how I know I deliver to them everyday!!!
Exceptional customer service, honest, and very knowledgeable in their field. They worked me in on a walk in basis. Rafael is an amazing mechanic from what I’ve seen thus far, and knows his BMW’s! Had me in and out in 30min for a minor repair, and gave me half off my originally quoted price.. just all around the best experience I’ve ever had at an Automotive shop!! I highly recommend, and will be back for any and all future repairs.
Fort Worth autowerks is the best repair shop for your BMW. Their price is very much reasonable than other indy BMW shops in Fort Worth and BMW dealers. Their work quality is top of the line and use OEM parts only. They are always quick to respond to your repair estimate request and send it electronically for your convenience. Most importantly, the manager (Joseph) is a very kind and honest gentleman who genuinely care about his customer’s car like his own.
They were very helpful! Joseph made sure I had the best parts for the best parts. Rafael was done with my car faster than expected and was very kind. They didn’t try to scam me by making me think something else was wrong with my car. I highly recommend Southwest Autowerks!!!
I wish there were more businesses like this. Honest, ethical, and very fairly priced. Three attributes that are hard to come by, especially in the automotive business. I took my e92 M3 in for an oil change, and they had me in and out within 30 minutes, at half the price of a local BMW dealership. I will absolutely be back. Thank you Rafael, Joe & Mike for the service you provide!
A great shop that cares about the customer and their E39. I have nothing but good things to say as they go out of their way to make sure the customer is totally satisfied. I will continue to use their services as they keep my 19 year old car in tip top shape.
Working with FW Autowerks is a very efficient processYou set up your appointment via text and it is immediately confirmedThe appointments are respected so you don’t have any down timeas soon as they have checked your car you receive a detailed quote which you review and if you accept you post it in their messageThe completion time of the work is also preciseIt was a pleasure
Don’t take your BMW anywhere else. I have, unfortunately. These guys are the best
I have been hunting for a solid shop for my 11 328i since I moved to Texas 3 years ago. After reading the reviews, I decided to try them out and was NOT disappointed. After being told by another shop that I needed a number of repairs, I decided to try these guys out. HONESTY. INTEGRITY and love of the brand is exactly what this crew is about. Rafael and Joe were great to deal with and I will definitely be going here for ALL of my future work.
I feel that the integrity of Autowerks is their highest asset. I believe that they would not recommend any work to my BMW that was not needed. Unfortunately other service centers near by do not have the same integrity.Mike
Im a relatively new BMW owner and was needing a shop to handle an oil change, so I booked with Southwest Autowerks. Their customer service is top-shelf. Joe was fantastic. I really got the impression that this is a shop I can take my vehicle to for service and I wont get gouged by the prices or told of work I need done that isnt necessary. I will, without hesitation, book all my future services through them.
Now days it’s hard to find a shop that will correctly advise you on your vehicles and get the work done in a timely manner. The down side to these guys is they don’t service all types of vehicles. If they did I would give them my automobiles and motorcycle. “Excellent Service.”
I have only great things to say about this repair shop. Joseph is very knowledgeable and keep you in tune with every step of the process when your car is being worked on. There are no hidden costs, no work is done without your involvement. Rafeal also takes the time to explain the why behind the white on your car’s needs. I absolutely recommend them for any BMW owner. They only use genuine BMW parts. I’ve been there three times and nothing but great experience is with these guys. They definitely stand behind their work.
I am new to TX and needed service on my BMW. I found these guys and I am so grateful I did!!! The most HONEST, knowledgeable and amazing shop I have ever been to! Being female, I hate getting my car serviced and always feel like shops try to take advantage and assume I know nothing about it. This does not happen at Southwest Autowerks! I went in for brake pads and turns out it was only a sensor. Raphael was quick to tell me the truth/great news, when most shops would have charged me for both and only replaced the sensor.From getting a quote to completion, the customer service is the BEST!!!I cannot say enough great things about Joseph and Raphael!
This business is run by honest, hard working Americans who are BMW enthusiasts with many certifications for working on anything and everything that is BMW.Im glad to have found Fort Worth Autowerks and am a loyal customer for good reason. Fort Worth Autowerks has practically rebuilt a first gen X5 that was sitting for six years and made it run like new again and made it affordable to do so.They also work on my 08 335i convertible and both cars run great. Between these two cars, I go here often enough & always feel fortunate to be able to take my cars here when they need serviced. They make it affordable, I trust the mechanics, and they dont try to replace parts unless they are broken or requested to be replaced.This is the place (Indy) they told you to know about when you buy a used BMW so you dont take it to the dealership, and can afford to maintain it while having a more personable experience with your mechanic.Even if its just getting your oil changed or getting your breaks checked, you should give Fort Worth Autowerks a try.
Great job at a fair price. Work was completed on time at quoted price.Good old fashioned garage with honest owner.Highly recommend, Ill be taking my BMW back for sure.Don G
Fort Worth Autowerks showed the true meaning of trustworthy today. My daughter was 500+ miles away from home and they treated us like we were weekly customers. Great service from the owner and service technicians
Trustworthy, professional, quality work, competitively priced labor with great customer service! They gave me a ride to my work and dropped off my car at work when the repairs were done, which is greatly appreciated. Southwest Autowerks will be receiving my future business, I wont be going back to Autobahn BMW.
For German autos, go nowhere else. Raphael knows his cars and is meticulous about his work. The mans shop is spotless and his work is second to none. Joseph, the shop manager is every customers friend and will go beyond call to make you feel at home.
These guys are the real deal. Quality service done with integrity and care. I am new to the area and needed some work done on my car. I found their flier on my car and thought Id give them a try. I am so happy I did. I have been back for a major repair, 100K tune up, and a minor repair. Every time I take my care there I actually leave happy and satisfied. Cant recommend them enough!
Southwest Autowerks has the absolute best customer service I have ever seen from a business. Not only do they do everything they can to make sure that your car is running at its best, but also they make sure you are taken care of. While they had my car they drove me around wherever I needed to go since I was without a car and they delivered my car to my house once it was done! I was absolutely shocked and blessed that I have found a home for my car service. They truly do not strive to make money, instead they make it a priority to take care of you and make sure you are driving in a safe car. I will never go anywhere again with my 1998 Z3 BMW. These guys treat you like family and I could not be more grateful. They are a hidden gem and I slightly dont want to share them since I know once they become known of that they will be a hot commodity. Although, it would be much deserved. Thank you to the entire staff!
When my last BMW mechanic retired I was distraught because a good BMW mechanic is gold. I’ve now found another piece of gold in Southwest Autowerks! On top of doing excellent repairs, these guys keep you informed the entire time through a great texting app and they are genuinely kind and courteous people who don’t try to sell repairs you don’t need. I was referred to them and I’ll be referring friends from now on. A+++++ BMW mechanic!
These guys are the best! As a single female it’s hard to know who you can trust not to sell you unnecessary maintenance. I totally trust these guys! They fixed my car for half the price of the dealership and super fast! I will use them for all of my BMW needs. Super friendly service.
They wanted to charge me 500$ to change a fuel pump on a 328i when I had my own part. That’s labor alone. I explained to him I was a mechanic also and pressed for time. But when they txt me a 500$ bill - I literally laughed out loud. It took myself less than a hour to install. Shops these days are super shady.
I have had a total of 4 mechanical fixes on my two cars. Every single one of them was a job well perfected. Not only are the owners excellent in how they repair your vehicle, they explain in tremendous detail what is actually occurring if you have the interest to know. Its the only time I have ever said to anyone that they are my local mechanic, as its hard down right impossible to find these days, due to the inherent asymmetrical knowledge between the consumers in this industry and the people who perform the services. They do not take advantage of that (but to be fair, it is YOUR responsibility to know what you consume) .
I can’t say enough good things about this place and the people that work there. I’ve been taking both of my BMW’s here for the past few years. Fair prices, honest and knowledgeable people, very fast turnaround times, and extremely accommodating with your schedule.
These guys are great. My 2011 X5 deisel runs like brand new. I highly recommend them. The dealership wanted $7,000 and they fixed it for less than $2,000. Very glad and they did great work
If you want to trust that your vehicle is being properly serviced, while being treated as a valued customer, this is the place. I typically dont let anyone work on my cars, other than myself, because Ive experienced quality-lacking results from dealerships, too many times. Southwest Autowerks is a place where you can speak directly with the individuals performing the service. Its a personal experience where youre connected, first-person, to those caring for your auto, and they are reliably timely. As if thats not enough, the pricing is very competitive to local alternatives. I have asked to pay more, and they wouldnt let me. LOL. How many places have you taken your car to, that did such a good job you wanted to pay more??? Give them a call if these sound like the kind of people you want caring for your cars.
Great customer service from the moment I walked through the door until the point that my car was finished. The technicians were very knowledgeable and communicated all the issues with my vehicle in a timely manner. I will definitely be going back to this shop for any other issues I have with my vehicle
I took my car in because I was smelling coolant and having to top off the overflow tank every other day. They discovered a crack in my radiator and replaced it. A second pressure test uncovered a bad coolant line to the turbocharger. This was also replaced. In the two days since I got the car back Ive not had to add more coolant.
My experience with Southwest autowerks was terrific. The whole staff was great to work with. I really liked the way they communicated about issues with the car and answered all questions I had!!! Also thought the way they send the quotes is awesome because you can review everything that has been done and all parts used .!!!!! I will be dealing with them again. Quick, friendly awesome experience. Thank you guys.
Southwest Autowerks does such a great job! The team is very knowledgeable and I am always confident I will get a fair deal. Rafael is fantastic! He and the rest of the team are consistent, professional, and reliable. It is definitely my “go-to” auto repair shop!
Found out about these guys from a coupon placed on my car for a $69 oil change with a genuine BMW oil filter completed by a BMW certified technician so I knew they meant business. It totally beats paying $140 and waiting forever at the dealership downtown; I was in and out with a car wash at SW Autowerks. It’s a fresh and growing Fort Worth business with some great people working there who know their stuff! If you care about your car you’ll take it here.
Being new to the BMW world and having a few maintenance issues they focused more on the gravy work such as aftermarket parts that should be OEM like my headlights and halos and over pressurizing my coolant system to make extra leaks I spent $2000 on unnecessary repairs when I had real issues with the oil filter housing leaking which took out my alternator and serpentine belt 2 weeks later and had multiple misfire codes which wound up being a bad injector and clogged valves none of which they told me about or recommended. They took advantage of my ignorance being a newbie and assumed I would spend another $2000 on the real repairs I needed.
Great service. Will use again.
Southwest Autowerks was a hard place to come by! No one has treated me with fairness and reasonable pricing. Not only great timing with my busy schedule but also my car was fixed in a matter of one or two days. If you have a bimmer and need trust worthy people to fix your problem they are the right place!!
A coworker recommended this shop to me and I couldnt have been more satisfied! Being a female and knowing that your car is in good hands is rare. I didnt feel pressured or like they were going to sell me something I didnt need. I had my car back in less than 1 day & know this is going to be where I take it for anything in the future. Raphael and his staff are amazing!
First time here and we were greeted w friendly smile by owner and staff. Oil change appt made online and received a call within 2 hours for scheduling. Love helping out up and coming businesses. Will be back for sure!
If you’re a bmw enthusiast, this is the ONLY place in DFW to bring your car. I dropped my ‘00 540i for an alignment. I’d been chasing vibration issues for nearly 6 months. My car was ready same day and is now vibration free. Super professional and very obviously dedicated to the brand and it’s owners. Don’t waste your time anywhere else.
SA maybe new to the area but their expertese and knowlesge base in BMW repair is impeccable. During my visit I experience nothing I received nothing but outstanding service land professionalism.Prices are fair and honest. Not to mention they use BMW parts and specialized equipment.Before taking your BMW to a dealer service for repair, I highly recommend giving SA a shot.
My experiences with Southwest Autowerks have been excellent. The mechanic is knowledgable and professional. Love supporting local business.
Fantastic! Everyone at Southwest Autowerks was friendly, efficient and they did a great job. I recommend them highly.
Incredible service and work quality! Will definitely return! Best in Fort Worth!
Replace my brakes for $300 less than anybody else car runs great they were super nice as well
They are very professional, they diagnosed the problems and kept me informed at every step. Will definitely use them again and recommend them to others.
Awesome customer service and great/fair pricing! Will take my car here every time!
Great and professional service. Highly recommend it after trying several places that service BMW and Mercedes.
I have used Southwest Autowerks since i bought my used BMW they are quick, professional, and very knowledgeable.
These guys know their stuff and are kind and courteous. Highly recommended!!
This shop is highly recommended! Treat your car to exceptional customer service!
This is a great place - they are very knowledgeable, great customer service, and up front with advice. Thanks!
Excellent work! Honest and reliable service
Rafael is a master not only of BMWs but of explaining things in such a way that you dont feel dumb. Which ladies, you know thats rare!! Thank you for going above and beyond. 🚘
As always, kind and respectful with absolutely no surprises
The staff and owner are amazing and kind people
Great job and very professional