The blower motor failed on our air conditioner and United Mechanical was able to get the replacement motor and install it very quickly. Matt, our service man who installed the new motor, was very nice and professional to work with. We are very satisfied with the response and service we received and would highly recommend them.
Samuel my technician was professional knowledgeable and very efficient. Yearly maintenance was performed in a timely manor and the work area was clean and put back as it was prior to his arrival. Samuel provided me with a summary of my AC and air handler condition and asked if I had any further questions. Good experience thank you
On time, explained what was done, work quickly and efficiently and professional. Would recommend highly!
Matt was a little early and did a thorough cleaning and maintenance of our HVAC. He was polite and efficient. United Mechanical is easy to work with and affordable.
Matt was very personable and thorough. He also delivered bad news with grace and humor.Id also like to say, as a former customer service person, I love the way youve handled the negative reviews on this site.Apparently I can only submit one review, so heres the update:I had a new a/c unit installed today, and I have nothing but praise for Pablo and Pedro (as well as Marlon, and the supervisor whos name escapes me). Pablo and Pedro worked, without a break, for a good six hours straight. They were neat, incredibly polite, and displayed a level of expertise and professionalism that put me at ease - and they thanked ME when they left!I will not hesitate to use United Mechanical in the future, and am relieved to have finally found a company I feel I can trust. Thank you, and keep up the good work!Oh, and salesman Tom is a treasure. He answered every single silly question I had :-)
Chris was great. He definitely knows his stuff. He did a great job for us. Great young man.
This company was again amazing! John their technician was very knowledgeable, professional and helpful. They made repairs to my unit same-day and I greatly appreciated it. Their costs are also very competitive and reasonable and its very helpful! They show up on time and always do a great job. Will continue to use them!
The techs ofunited mechanical are the absolute best. Tony is the bomb!. professional, honest and dependable. do yourself a huge favor and make the call for all your hvac, electrical needs, etc.mikea very satisfied customer.
Matt was great. He was thorough and pleasant.
Matt was technician that came to do the maintenance on my HVAC today I had a clogged line that made the water back up and he successfully cleaned it out and was very helpful in sharing information with me to keep me informed of my unit. Very polite and courteous and helpful young man. I have used United Mechanical since I moved here three years ago and would not use anyone else.Donna Coleman
Great technician. In time.Not happy about the double price of thermostat.
John was my electrician he was on time very friendly. He hung 2 celling fans for me and even cleaned up took boxes to the dumpster for me. I have had a lot of bad experiences with other companies like best home services. This place was very good I will be hiring them for my ac service as well I am confident that they will send me someone that is as good as John was. I was truly happy with him and will ask for him in the future.
Honest . Did not try and sell me anything. Cleaned up my AC and said it’s old but still in good shape. Matt is very knowledgeable and patient with all my questions. I am now worry-free!!
Carlos was my A/C technician. He called me ahead of time to let me know her was on his was. He was very polite and knowledgeable. He talked me though the steps he was taking. Overall a great experience plus my house is cool again!
Alway do a good job
They were on time and did a good job. Cleaned up after the install and left everything in good shape. This is my 4th a/c unit purchased from this company. I recommend you check them out if a need arises.
This company is always professional & very organized & responsive. John, the technician who has recently serviced the HVAC at 2 properties for me is knowledgeable, efficient & courteous. I would highly recommend United Mechanical for any & all of your HVAC needs.
Always very professional and great service! Highly recommend them.
I’ve had United Mechanical service my air unit for years. Carlos has always taken care of me. He always goes above and beyond to ensure he doesn’t miss any details. I’ve enjoyed working with him every 6 months. I definitely recommend him!
United Mechanical always response to calls for service. The customer is informed of the techs arrival time. The technicians are respectiveful, knowledgeable and remain until the job is completed. I have had a contract with United Mechanical for years. Chris and his tech team care about their customers and give honest advise.
I highly recommend United Mechanical and our technician Matt to anyone having an air conditioning problem.
In every way my experience with United Mechanical has been pleasant. I was contacted when I had not made an appointment for routine servicing of my air conditioning system. I was then sent a reminder the day before my service. On the morning of my service I was contacted by text message and advised the technician was on his way. The technician arrived shortly afterward. He was very professional and conducted a detailed inspection of our system. He was also very pleasant to my wife and me. Once completed, he carefully reviewed what he had done. This all fell within our contract (which is very reasonable), so there were no additional charges. This was definitely a five star experience.
They do not value anyone and everyone is expendable. Terrible quality of work as they put kids in charge of multi million dollar projects. The foreman just sits in his truck and barely participate in any work other than his laptop and cell phone.. They hire temps to man a job and the temps have no idea what they are doing. They can’t hire experienced help Bc they don’t pay for experience. As I said, they have no value for experience and would rather listen to kids than actual journeyman.
Javier arrived at my house to do a maintenance on time. Very professional, explained what he was doing and did the work. Best service ever!
Signed up for maintenance plan for our AC. Came out next day, caught some issues and replaced old parts to hopefully prevent compressor/fan problems down the road. Tech great to work with.
Nice job from Sales visit to Installation to Follow up!!
I’ve been having United Mechanical service my AC unit since 2016. They are always professional and on time. I never feel like they are trying to up-sell or lie to me about what needs to be repaired (if any is needed). I also use them at my business. Definitely give them a try.
Office personnel keep me informed and up-to-date at all times. Adam our technician was on time, very professional and accommodating would highly recommend United Mechanical to anyone who needs that type of work.
It’s always a pleasure to do business with United Mechanical. You can trust their work & appreciate their prompt courteous service. Absolutely best company in SWFlorida. ALL their employees are extremely well trained.
Needed a tech dispatched after hours because AC wasn’t cooling in the middle of summer. John was dispatched and there aren’t enough words to express what a great guy he is. Professional, clean, efficient, thorough. Even had an unfortunate incident with a neighbor, he remained calm & professional. Called the office to express my apologies for the neighbor & boast about John’s good work. Spoke with his boss Chris & he was very kind and professional as well. I hope they keep him around & take care of him, he’s one of those rare employee’s that everyone needs and wants. Keep it up John! 👍
They were so helpful and knowledgeable. I was able to get an appointment the same day I called in. Matt and John were so pleasant and well trained to handle the job. I would recommend and will use their services in the future.
Your serviceman John (“Haitian John”) was an incredibly insightful and kind person. He is an asset to your company. Well done John....you need a promotion NOW!!! Great job!!
Carlos was very polite. He quickly found the problem, cleaned out the drain that was plugged and checked that the AC was running correctly. Job well done!
The A/C tech was very focused, courteous, professional, efficient. Overall, a positive experience. Thank you.
Repair was done in less than 30 minutes.Efficient,thorough and completely satisfied.Recommend with no hesitation.
Always does a great job! Would highly recommend.
This is a great company. They went out of their way to help us when our AC failed. Everyone we spoke with was courteous and helpful. Technician John was outstanding and thorough.
Another successful AC checkup. Professional service, friendly and knowledgeable technicians. United Mechanical keeps you informed on techs arrival, a nice touch.
Matt showed exactly on time and did a thorough job, did covid precautions and didn’t leave a mess. Thank you!
My experience started with a superb, honest sales call with Thomas H. This was followed up by the most professional install that Ive ever experienced. Jose E and Pedro L were both courteous and pleasant, as well as great installers. Thanks United Mechanical!
Great experience all around. Awesome company!
Jose came promptly, diagnosed the problem quickly, fixed it and unit is working great! Jose was friendly, courteous, Knowledgeable and very professional. Thank you!
Good price and very knowledgeable.
Great team, great diagnostic, great service. These guys reinstalled an A/C unit put in by another company. I thought I was going to have to purchase a new unit. Saved me thousands by doing what the first company should have done the first time.
United Mechanical just finished installing a new generator into our existing home. They have done a fantastic job from start to finish. The technicians were prompt, extremely knowledgeable, courteous and always cleaned up every day. I highly recommend them if you are considering installing a whole house generator in your home. Excellent job!
They always show up during the half hour window they give. Very considerate of my house and keeping everything cleaned up after their visit. Communicate all the work they did and any concerns they have and possible remediation.
Great Job!
Mechanic did a great job. Very professional and attentive. Ask if I had any questions, did his job and left.
Very pleased with everything. I was not there but heard from my tenant that they were impressed with the job . I spoke to the agents & found them very professional kept me up to date on everything. Great company & wouldnt think twice about recommending you.
Arrived on time. Finished in timely manner. Very professional.
Fabulous job from start to finish. They arrived on time, diagnosed several issues and fixed the problems. They checked the settings, cleaned up their work and were very professional. Great company, great employees! Great job!! Chris and Rodney did a spectacular job on our new home. Another AC company had installed 2 AC units and 2 dehumidifiers incorrectly and we called them back twice to look at it. After calling United mechanical, Chris and Rodney diagnosed several issues including wrong wiring of thermostats and dehumidifiers not programmed correctly! I HIGHLY recommend United Mechanical!
Highly recommend United Mechanical. Professional, hard-working, and courteous. Cant beat them.
UMI was very fast to respond and allocated their resources to get repair done promptly.
What a terrific experience! The group of individuals that handled the installation of our companies a/c unit were professional, courteous, and prompt. United Mechanical should know that this group from Chris S, Matthew M, Mike and Nate, to Dave M. are an excellent reflection of your company. Thanks for your excellent service!- Water Works Total Rehab.
United Mechanical replaced my A/C unit for my business. They were promt (in fact they were waiting for me to arrive). The were all very nice and professional. Their work was outstanding . The price was fair. The A/C unit cut my power bill. It works great and I highly recommend this company.
Carlos did excellent work, was knowledgable and personable. We would recommend United Mechanical and Carlos.
What a great company to deal with from start to finish ! From The office staff to the on site guys I couldnt be more pleased with the service I received. We had a emergency leak and they responded so fast and were so amazing to deal with in such a stressful time!! thanks for the help!
Im very happy with United Mechanical. They are prompt, trouble shoot the problems and fix them immediately. The office personal are very easy to deal with. Chris Smith is excellent he is always available answers his phone and immediately get the AC problems scheduled and fixed. He is a great asset to your company.
Always on time and trust them completely. Have had them for approximately 5years.
The technician was very professional.. wore booties when he came in the house, explained everything he did. Great service!
Dealing with United Mechanical and their staff was a very pleasant experience. My AC was acting up and of course this happens in the middle of the summer. I called United Mechanical at about 8:00 am and they had somebody at my house by 11:00 am. The tech Kyle was very knowledgeable and got right to work. Our AC has never worked better and the house is very comfortable now. I signed up for their maintenance program and look forward to a long relationship with them. Great Job United Mechanical!!
We had received an outrageous bid from another company when our ancient unit died and we were trying to get a fast replacement before our next renters arrived. It was late in the night and when a lot of companies wouldnt even offer us a rough estimate- they quoted us for a unit- significantly less, called us the next morning for follow up, sent someone that morning to check the house and had a new unit installed in less than 48 hours. All the staff we dealt with were pleasant and they did great work. Very satisfied with their service and will continue to use them in the future!
Professional service, knowledgeable technician, friendly and courteous. Very helpful in explaining the details of the service and willing answered my inquiring questions. Reasonable price for the service. Will definitely have them return for the next service.
They are the best. Very knowledgable and very nice workers
Very Good Technician!Very Quick and Professional Job!
They did a great job in harsh conditions. Even came back that same afternoon when we felt that the problem was not resolved. But it was.
On time, knowledgeable, efficient, got the job done, well pleased, high recommendation.
Once again your team has saved the day. Sampson did outstanding job today, thank you!
Kyle was honest transparent and did all checks resolved the problem for under a 100 dollars and told me I was good for awhile. Very happy.
United Mechanical has done a excellent job for us in all aspects of HVAC. They have installed a new cooling system a few years ago and did a fantastic job with a very competitive price. They have done our annual maintenance and have kept the system running at optimal efficiency. Yesterday Enzo saved the day by making a same day emergency visit to replace the thermostat. This company goes above and beyond for their customers and would highly recommend to others!
I have been extremely impressed with your company, especially Mark Beausoleil! He is very thorough and always honest & upfront! I trust what he says. Also I want to give credit to Anita who sets the appointments and gives you friendly reminder calls. She is always to sweet and easy to work with. This is a first ever for me with A/C maintenance. I had 3 other companies come before Synergy, but the experience was….disappointing to be polite. I found your company through Quality Service Pros and sing praises about your company when I get the chance to do so.
On time! and on the ball !! Love working with this quality company.
Technician was pleasant, respectful, professional and thorough.
I had Synergy Air install 2 new air conditioning systems at my home in 2012. The installation process went perfectly. They were at my home when they said they would be, did what they said they would, cleaned up after them selves and my new units have saved me money on my monthly electrical bill since they were installed. They even took care of the paper work with FPL. Since we have installed the units we are looking to buy a new home and Jim from Synergy Air went to our new home and did a thorough inspection of the a/c units. Jim is very professional, and very knowledgeable when it comes to inspection a/c systems. Once again Synergy was on time and very reliable. I will always use Synergy Air for all of my a/c service and repairs. There is no need to look any further or compare companies. If you know Mike Clark the owner of Synergy Air that says it all, they employees are just as trustworthy as Mike with the highest integrity.
The technician was on time and courteous. He was efficient and knowledgeable. I would recommend this Company to my friends.
Fabulous service! Prompt response time and stayed until everything was running perfectly!
Like many, when our power came back on after Hurricane Irma, our A/C wasnt working properly.Not only, did United Mechanical answer our call promptly and professionally, but we had a visit and assessment of situation within 24 hours. That was surprising based on the fact that so many A/C companies were buried with requests because other home owners were experiencing similar issues with their A/C as power was being restored.Within an hour of our visit, they provided a very clear idea of what our next steps were, and each of possible options, too. Taking the time to explain the pros and cons of each option.Once we decided on our next step, United Mechanical exceeded our dream in getting our new system installed by installing our system quickly, efficiently and professionally (they kept things extremely clean throughout the process!)One of the biggest bonuses, too, is that they mentioned theyd come back in a few months, and then in a year, too, to review everything, maintain our system assuring everything is running the way its supposed to.
United Mechanical has never failed to go above and beyond for me and my building. I could not be happier.
Pedro and united mechanical are wonderful!
The installers worked very hard and were very kind to answer all of my questions. The job looks wonderful! We will be using them if any issues arise.
UMI consistently provides five-star service! Prompt and professional!
Very responsive. Got the job done quickly and good. Thank you. Curt Richter
We are very pleased with the services provided! We will definately contract with them in the future!
My mother recently returned to Florida after an absence of two years and discovered the air conditioning system in her condo was no longer fully functional. She needed help, right away. I called Anita and she had a technician there within two hours. Wow, what service!Unfortunately the system could not be repaired economically. A new one was needed. Mark was extremely helpful in getting the problems diagnosed and finding a reasonable solution. Then Larry swung into action with a proposal and price quote by the next morning. We approved the proposal and the new system was installed and up and running the next day. Amazing!This kind of service and care is uncommon in this industry. But for them it is the norm. It is what sets them apart and above the rest. That is why we turned to Synergy Air.Mom is extremely happy to have the work done so quickly and so well. Needless to say she is very happy to be getting good, cool, clean air now. She was also extremely complimentary of the install crew, saying they were very pleasant, efficient and did a great job of cleaning up after themselves.Thank you very much to all the pros at Synergy Air for taking such good care of mom. I know this would not have happened as quickly or painlessly as it did without you. What a great team. We could not be happier. We are so grateful to have our relationship with Synergy Air and would recommend them to anyone with AC needs.
The Tech, Matt was very efficient, professional and friendly.We are pleased with our decision to select United Mech. for our A/C service.
Service tech explained all options for repairing unit
David Blanco (technician) and Susa (office) were wonderful to deal with.
Response to my situation was immediate (? dead thermostat)
We called UM originally after hurricane Irma and received prompt attention for a weak air flow from Albert Montero. So, recently, we noticed unusual noise from our AC and called again. Danielle Shine was the responding technician and did a thorough job, finding a leak in the coil and giving us the options for repair or replace. We asked for quotes on both and she researched three possible new ACs as well as the cost of repair. We chose a Lennox model for replacement. It was installed on 1/02/17 by a team headed by Ismail ?. They seemed efficient and well supervised. When they left, however, we discovered that a pipe had been installed in front of the filter slot, making it impossible to remove the filter. The unit was also very powerful in its airflow and quite noisy. Ismail said that could be reduced by a technician. Several days later, we called UM for help. Danielle was again dispatched and did an absolutely great job of tuning our unit. She changed the offending pipe direction allowing filter exchange, lowered the airflow, checked the outside unit and left us with a quiet, very satisfactory installation. She had spent about two hours checking everything and her demeanor couldnt have been nice. We give her the highest recommendation.
Great service! Very professional, competent and honest.
My air conditioning was not working It was not apparent why as the unit was running in my apartment. United Mechanical (David McLaughlin) was in the area and came over. After not finding the problem, he went up to the roof and found the mess causing the problem. In a few minutes he had the air conditioning running well and cooling down our apartment.
Professional, knowledgable and technical expertise excellent, arrived on time, polite, removed debris and cleaned up after the install. After dealing with few other A/C service companies I find this one as excellelent.
Honesty, Integrity, and great customer service. Thanks for doing an amazing job servicing my A/C.
I had so much trouble with a different AC company for my business. After three weeks of problems, & TEN trips out, I was told it would be 3-5 business days before the part would be in and my AC would be back on. I called United Mechanical and they were out the same day and had the air back on in a matter of a few hours.
Kyle was our Service Tech and performed a full inspection of our system. He seemed to be very knowledgeable and proficient.
Synergy Air came highly recommended from a friend of ours and we felt comfortable asking them to come out to our house and diagnose a leaking A/C unit. Unfortunately, they charged me $75.00 to tell me that my unit needs replacing badly and that it sits crooked in the closet. Being a smart shopper I called for a second opinion and Performance Air came out and showed me the the safety valve that turns off the unit if the drain pan is too full was not connected and therefore the water would continue to overflow the pan and leak through my roof. This was such an obvious diagnosis that I felt Synergy Airs Techs (there was two of them) should have noticed it and given me an alternative to having to buy an entirely new A/C system. Needless to say I will not be calling them when I do have to replace this unit!!! Honesty and Integrity are not just slogans, it is how business should be conducted. I did call them and explained my dissatisfaction,,,,they said they would look in to it.....
Courteous and friendly and on time.
Horrable customer service! Very unprofessional behavior! Their techs are rude!
Good company to work for