Most important, quick response with great customer services. Provided professional honest opinion on my washer and dryer. Both washer and dryer are beyond repair but was honest about the conditions and provided information on getting replacements.

My dryer had started making a terrible noise. I called around to a few appliance repair shops in the area. Appliance Services of Lee County was one of the few that answered and they said that they could be at my house the next day.When the tech showed up, I talked him through the issue and he immediately went to work fixing it. It took him less than an hour, but he completely pulled apart my dryer, fixed the two rollers that were causing me problems, lubed the pullies and bearings, and put everything back together.Easy peasy!Because I went ahead and did the repairs, the initial diagnosis fee was waved. Material, labor, and tax the total repair was only $213.

Tech was awesome, on time, not only diagnosed and fixed problem with fridge, explained everything he was doing

Called a major appliance company ...that company tried just wanted a service call and charged me 249.00 for less than hr . Than they said I need a new dishwasher,disposal and washing machine . My neighbor told me about Appliance Services. They came out checked out the dishwasher and disposal. Both worked fine. The tech ran a garden hose through the dishwasher drain line and it was fixed. The washing machine he pulled apart and showed me the electrical surge . They were on TIME, PROFESSIONAL, and saved me money .I highly recommend it .

Awesome service, very knowledgeable.

I have a wine cooler needing repair. They charge $90 just to come out and he did not even attempt to troubleshoot my cooler, just told me Id be better off buying a new one. I truly feel he was her to get $90 for a 3 min. visit. He tried to make me feel he was doing me a favor, but instead just looked for a quick payday.

Are you professionals hiring?do you repair DVD players too?do you have training for beginners like me?I would be honored to be on your team as a volunteer,

These people saved my weekend! Get home from work on a saturday to a 93 degree home. Long story short I was in dire need of a part for a 19 year old unit. Not only did they have the one I needed, but for what they charged me I felt like I was stealing from themn andthey stayed late for me to pick it up! On a saturday! Both the woman and gentleman at the front counter were very polite and knowledgeable, and too call them accommodating would be an understatement. Both the techs in the back also gave me great advice. I would recommend them to anyone!

Very affordable. Fast & friendly service. Jon Manning took time to explain what was happening and what he was doing. Been ten years Ive been using AS of Lee n never been disappointed. Highly recommend. 😀

I called appliance service this morning to have them come look at my washer machine and they came out so quick and had my washer back up and running in a matter of few minutes. I would 100% recommend them to any family member or friend that needs any kind of appliance work. They were so friendly and professional. Thank you again appliance service!!

We have used Appliance Services for 15 years and have always had the best service. They are very timely in getting us on the schedule. Always friendly and professional service from start to finish. Very fair and reliable and not just trying to sell us the newest thing. If it can be fixed, Sam and his company will do it.

Never a disappointment with the staff there. They are excellent. Lisa mainly. Shes always smiling and cheerful. Shes my go to girl. One of the fastest services Ive had in quite a while.

Called this morning, the were here and washer was fixed by 5 pm. John the technician was very polite and worked quickly to get thing fixed. Have used them for several years and always felt they were honest with their opinions to repair or replace!

The receptionist (Lisa) if Im correct was amazing! Awesome customer service and had the guys out to my property within just a couple hours! Professional, Sufficient, and respond within a timely manner I am definitely happy and recommend this company to others!

Good people to do business with. Fair and honest. Tell a friend.

I will always go to Appliance Services of Lee County for my repairs, and would highly recommend them for any appliance issues. The staff is very friendly and highly experienced in what they do. Samantha is who I usually talk to and she always makes sure I am well taken care of.

Thank you Appliance Service, for all your help, the office staff was very helpful with answering my questions over the phone and sent out a tech who was very professional, on time,and most important got my refrigerator working. would recommend this co to all my family, friends and co workers. GREAT JOB!

I love my New/Used Washer and Dryer. Jose the service man was so nice and even looked at my dishwasher while he was here. So nice I would recommend them to all my friends and family.

There guys are passionate about what they do. My director who’s been in the customer service for over 25 years said these are the best guys he’s ever hired to work on his appliances. Keep up the great job guys!

Very fair and honest company! Had another company tell me I needed a new $6,000 A/C system and i wanted a second opinion. So i called Appliance Service and they came out and put on a start capacitor and cleaned out my drain line for only $318 and said my system was could last up to another five years! And not to mention they came out the same day i called to set up an appointment! Thank you Appliance Service!!

My family & I have been using appliance service for years! Excellent service every time. Answers or returns calls immediately, quick to respond and service. Would highly recommend Appliance Service.

A Fantastic discovery! Quick & speedy same day service from this Ft Myers Company. Will repair, replace, all appliance brands and offered to help in other areas of home needs. My new Go-to Service Center. Thank you Sam & Co.

Jonathon Manning was very helpful and professional. Really knew what he was doing. Will definitely continue to use there services.

I had an excellent experience with this company. Especially the technician Jon Manning. He was on time courteous and friendly. He really knew what he was doing as well. He put me at ease and solved my problem

Great company. Quick to respond to any of my concerns. Very reliable. Would recommend.

I took my 47inch LG TV there for repair... BEST SERVICE I HAVE EVER RECEIVED!!!! The customer service rocked. They got it repaired and done quickly. I recommend them to all my friends. They really cared about the service they provided.

I was impressed with the impeccable customer service and how friendly the office staff was! I love my new fridge. I recommend appliance service to anyone.

Best company ever wont do business with anyone else they are very fast and always on time

Great place friendly staff very knowledgeable and affordable. Cant be beat in the local area

Great company to have out for service. They showed up on time for my service and fixed my Fridge the first time. I highly recommend this company to anyone needing great quick service.

Ive dealt with this company for over 10 years and they have always gone above and beyond to resolve my appliance issues. The technicians are timely and professional and have saved me a significant amount of money in repairs over the years. I highly recommend them for any and all service, maintenance and repairs.

The company scheduled an appointmemt with me for a dishwasher that wasnt draining. Black mold had been festering in growing inside of the machine and I have pneumonia so I had to remove the machine to hopefully get better. The person I spoke to when scheduling the appointment I told themthat the machine had to be taken out of the house and placed in the garage and they said that was fine even for when the appointment was to be scheduled in the service people where to come out and look at the machine Nikki diagnose what was wrong. They came out and told me that they were going to order some parts and get back to me and today I got called from Home Depot warrantee telling me that my claim is being denied because of the service company. I think lying to customers is not very good way to keep your business running both by your people in the office and the ones coming out to do services.

I just love this place very nice ppl always willing to help you out!!! Wont shop anywhere else.

I used appliances services for more than 10 years, always have good service and they always resolved the issue, i definitely recommend appliances services to my friends and family

Best company I’ve done business with in a very long time.

Quick same day service! I highly recommend appliance services to everyone.

This is the most unprofessional company Ive ever dealt with (no exaggeration). They jack me around for almost 3 months (supposedly waiting on a part). Then when I call to complain and tell them Im coming down to resolve this the general manager (named John) basically challenges me to a fight. I am being serious. Dont believe me? Just call them on the phone and check their people skills for yourself (short, terse and rude from the get go).

STOP SCAMMING LITTLE OLD LADIES !!!I am a very loyal customer. I have been doing business with service company for over 25 yrs. I have bought many washers, dryers, refrigerators, and have called them for repair work many times. However it seems are relationship is over.I had been having problems with my washer, and unfortunately, my husband is out of town. I called them up for repair service on Tuesday, and they came out and charged $200 to service the machine. They told me it needed a new belt and and changed it, but they didnt bother check and run the machine.Belt broke on the very first load, and my son had to change it, which took him about two minutes. I called and was told by John that it needed a new transmission. If it needed a new transmission, which John new right away why did his service man that I paid for not check for that symptom during the servicing ! Why didnt they fix it when they were out here? They charged me $200 to service the machine, which they didnt even really do a service, just a quick belt change. Just like John knew immediately that the transmission needed to be replaced, a real professional would have known to check the transmission if the belt broke. When I called to tell John that it broke, he rudely told me was he was tired of arguing about it. This shows how little the company cares and how they just want to make quick money.However, on Monday morning at 8:15 they showed up unannounced and said they were here to fix the machine. My son goes out to talk to the service men and asked them what they are going to do to the machine. They reply that they are going to check it. Why would they need to check it if John already knew it needed a new transmission. My son replies by asking why they didnt properly service the machine in the first place. They suddenly got very offended and told him since he was telling them how to do their job that they would just let the office call. Three minutes later John calls and asks to speak to me after my son picks up the phone. My son tells him that he would deal with him to talk and John rudely interrupts to yell at him that our relationship is over and they will never do business with me again.I am very offended because during this whole ordeal, they made it seem as if it was my fault the washer didnt work even though I had bought it from them. If John wants to keep his business, he needs to treat the costumer with respect and be courteous ! STOP SCAMMING LITTLE OLD LADIES !This business seems to be taking advantage of people with low mechanical aptitude. Thank goodness for my son. The best rating is the word of mouth.

I agree with all the bad reviews, the customer service is the worst I have ever experienced. I had servicemen to my home for the same problem three times and its still not repaired. They dont work around your schedule and they kept putting me on their schedule without even asking me if anyone would be available. (not everyone in Florida is retired) Ive been waiting for two weeks to get someone back out to look at it and I was told I was on the schedule for Monday - no one told ME that...they were working on behalf of Home Depots warranty; I called and complained about them and they found a new appliance company to come and work on MY TIME and hopefully they will actually be able to repair my appliance. DONT EVER VOLUNTARILY USE THIS COMPANY

I’ve been using this company for a long time, they always come out right away and they’re very knowledgeable and always give us quick service and the staff is very courteous, i definitely keep using this company.

Thank you Appliance Service, for all your help, the office staff is amazing And very helpful! They do exallent work! I wouldn’t go with any other company!

My AC broke at 11 pm I called and they made it to my house fast. They got the AC working quickly . Its been fine ever since.Thanks again Alexander !!!

Great service same day repair wonderful company highly recommend.

Awesome company and great staff. Love doing business with them!

I bought a used dryer from them, which ended up not working. He was there the next day with a new one the next day.

John was one of the rudest individuals I have ever dealt with in the business world. I would never recommend this company to anyone. The owners need to be aware of how he turns customers off.

If there were no stars, thats what theyd get. To even assign them a star is making me cringe. Had a really bad experience where I believe we were ripped off, because the company we eventually ended up with charged us 1/2 of what this despicable company was going to charge us for the exact same part. Overall, had we gone with this place we would have paid them over $1200.00.What we ended up paying with F.B.I. Air...Farah Brothers Inc. was $544.00. That included an emergency Sunday Fathers Day visit, parts and labor. Wow! So glad we didnt stick with this place and went with F.B.I. Air instead. Much nicer people, and they seem to really know what theyre doing. I do not recommend Appliance Service Co. Inc. Yes, also very rude!

Very prompt and truthful regarding repair

I would avoid using this company. Their follow-up is terrible and they have no problem leaving you hanging for weeks at a time. I was calling every few days to follow-up on an issue for 4 weeks and each time I called it was like the first time they talked to me. They didnt have any records. When I finally tried to escalate the owners would not even get on the phone with me. I finally had to call GE since they referred me and reported the problems with this company.

This company came out and did a phenomenal job on repairing my dishwasher that I love so much. Will be calling them for all my appliance repairs!

Bad Service, No Manner, Very RUDE to the customer. Especially the General manager. No Customer Service skill. the owner should be aware what his employee is doing to this business.Just look at all the other review.

Ive been doing business with this company for 10yrs now nothing but good service from them great ppl!!

Great people and I love my new kitchen appliances thanks!

I highly recommend Appliance Service! Nothing but good things to say about this wonderful family owned business!

Horrible! they not only are incompetent according to other reviews....they lie and cheat...i had a washing machine that wasnt working right called them they charge $89.95 non refundable estimate but apply to final bill...their estimate was for 4 shocks...$22/each on line and they wanted $371 to install--THEN looking for alternatives i find out the machine is under recall...i should have totally free service! When I call back for a refund they refuse. Samsung told me their authorized dealers are required to inform prospective customers of recalls. Worse yet rep told me they were an authorized Samsung service partner, when i spoke to Samsung they told me this company is not on their list of authorized service cos

Worst company ever. John the guy in charge does not have any customer service skills at all. He is rude and insolent. Acts like he doesnt need the business because the insurance company keeps using him. Stay away from this outfit. They are bad news.

I would not recommend this company. I have had to use them twice and in both cases there is no sense of urgency. The latest is a bad refrigerator that needs to be warranted by MC corporation. They came out on Thursday May 21st, determined that it probably needed to be replaced and did not file the paperwork until Tuesday May 26th. When I inquired about same the fellow I spoke with was somewhat rude and sighted that it was a holiday weekend however the holiday was not until Monday the 25th. I bet if it was their refrigerator that was down they would have showed some sense of urgency and filed the paperwork at least by Friday the 22nd. Did not show one care and concern for my problem.

Installed my new AC unit for half the cost of previous quotes I got. On time and fast service!

If I could give this a 0 star rating I would. This was the worst experience I have ever had with a repair company. Customer service is TERRIBLE and the people that answer the phone are extremely rude. I needed a walk in cooler fixed and this company kept telling me they were going to fix it for 5 WEEKS! Now this is partly my fault for sticking with this company and letting them give me the run around for that long but for some reason I kept giving them the benefit of the doubt. I ended up calling a different company (Toroccos Cooling and Heating) and they showed up 20 minutes after my FIRST call and FIXED THE PROBLEM with the HOUR! Appliance Service Co was telling me over the 5 week period that this was going to cost over a thousand dollars to fix....Well Toroccos did the job in an hour and charged me $230. I will never call this company for a repair again and if you are reading this then please do yourself a HUGE favor and Google another company...ANY other company...as Im sure whatever else you come up with will be better than what you will experience with Appliance Service Co.

Great customer service. Answered every question I had

Appliance Services is very good company. They give you the service that you need

I wish I read all the bad review of this company, the come to my home to fix a refrigerator and charge 185 dollars for a guy who Dont know nothing .I call 4 times to customer serviceand the are a bunch of backward people, they said the will call back anever did so I have a broken refrigerator and this incompetent people call Appiance Service need to go back to school. NEVER call this company ever.

I Have had numerous experiences with this co.for about fifteen years when i need a used appliance this is the first place i think of. I only had them come out for a repair once, went well!!

Good Service on my Range....Waiting on a part Micro

Fast fixes and awesome friendly staff!

They did great on my dryer!

My fiance has had so many issues with this company. Its crazy how.you buy something and it comes broken and take 3 times to fix it and still yet have fixed the issue. And you shouldnt tell people your coming between a certain time and a certain time and then change it to later 2 days in a row. Thats crazy Ill never go through this again.

Fair and honest i highly recommend this company!!

There customer service was horrible!!!! This was the worst experience I have ever had. Do not use them if you have any other choice. Rude Rude Rude. Unwilling to work with scheduling outright lies to me!!! Avoid!!

As the main service provider for GE, they think they can force customers to wait around all day by giving them an appointment window of 8am - 5pm. Keep these jokers out of your house. They are rude and wouldnt know customer service if it smacked them in the face!

Great people

Fantastic service; I was told my hot water heater was doomed, yet they fixed it it for a 1/4 of the price a new one would have cost thank you!!!

Awesome staff and speedy repairs

The lady on the phone is not very friendly. :(

Absolutely horrible, rude, company does not follow up with customers and is very disrespectful.

Great customer service!!

Fixed my fridge and saved me money!

Worst of the worst. The most incompetent, unprofessional, RUDE-RUDE-RUDE experience ever. AVOID-AVOID-AVOID.