Conditioned Air went above and beyond to get my air conditioning system back in operation. Jeremy was extremely helpful and took a personal interest in finding an important part that was not scheduled to come in for quite some time. He was able to locate the same part locally and had it installed the same day. Trevor was the technician who installed the part. He was knowledgeable and very professional. Conditioned Air has been servicing my air conditioning system since 2000 and it does a phenomenal job.
We were experiencing issues with our AC Unit. No cool air...only hot air.I was contemplating an expensive fix. The Freon line with a hole in it, a bad Compressor or bad compressor seal.After a few minutes, Lee diagnosed the issue. The drain line was stopped up and the safety regulator (which Conditioned Air installed years ago), automatically shut my unit down so the pan wouldnt overflow.Lee cleaned the line and reset the regulator.No charge to us as it was covered under my regular maintenance program.Lee is efficient, knowledgeable and an individual you can trust.Im glad he came out to service our unit and I will ask for him in the future.Thank You Lee. Well Done ! :)Jim
We have used Conditioned Air for years, and have highly recommended them to others. Their service teams have always been very responsive, courteous and professional. We recently had to have the A/C unit replaced and several new ducts installed. Even at peak season, they were able to move our installation date up 5 days earlier than originally offered. Michael and Winston arrived a little earlier than expected, and got right to work. They were amazing - professional, informative, courteous, organized, hardworking and meticulous about not leaving a mess. Even though they worked a full 8 hours at our house, they were never intrusive and always courteous and patient. A couple days later there was an issue with the fan not cycling off, and Drew was sent right out to address it. He was also early for the appointment, and amazing! Cant say enough good things about their employees!
This review is mainly about the tech who did our maintenance. Peter was very professional and respectful of our property. Took time to explain a few things to us and made sure we understood what was done and gave us tips on how to better care for our a/c system.
I experienced a very unexpected problem with my air conditioner and called Conditioned Air. Ryan Duff was the technician who provided service for me and arrived so quickly! He was awesome-very professional, so personable, and empathetic to my situation. He was extremely knowledgeable and made a stressful situation turn out to be very positive. He also offered information that helped me to plan for future maintenance of my AC. I highly recommend Conditioned Air based on the great experience I had.
Joe did a great job! He was efficient and got our unit fixed in no time.
Great work. Satisfactory repairs. Greta supervisor, especially Jeremy Duff.Thank you all.
The service man arrived promptly at the scheduled time. He wore booties to protect our carpets and floors from outside dirt . He was very friendly and courteous. From time to time he would explain to us what he was doing. I highly recommend this service man.
I contacted Conditioned Air during the holidays when my AC went out during some hot and humid days and houseful of holiday houseguests. They promptly returned my call and sent a tech who was prompt, friendly and knowledgeable explaining the process completely. They also left me with a couple temporary AC units to get us by which saved our holiday. Jeff the salesman was off that day, but returned my call and set an appointment with me within the hour. He also was friendly, courteous and knowledgeable. This was a Friday and they promptly called me on Monday for a Tuesday install of a new Lennox system, just as Jeff had told us. Its refreshing to work with a quality company who cares and provides exceptional customer service and do exactly what they say and more!
Great job. Peter R was extremely thorough and professional. Will definitely recommend to friends.Thanks for the awesome service.
Our new air conditioner works like charm. Thanks for the quick install.
Technician was very professional and efficient. Completed the maintenance timely and very efficiently. Also very personable and knowledgeable.
Today is 7/20/21.I paid top dollar for an new, advanced air conditioner.I has been installed for more than 1 month and has not worked properly yet.Today, another service representative came to replace another defective part. After he got involved with setting up, dismantling things and shutting the system down, he got a call from a previous service rep informing him the part was installed already.Meanwhile, a driver appeared from Conditioned Air with a building / installation permit for me to post. I told him the a/c was installed on 5/12/21.Multiple mis-communications.Countless service reps, all with the “answer” for the problems.Weeks of extremely poor a/c performance.For us, a very unreasonable amount of aggravation, disruption of our schedule, travel plans, family visitation, loss of sleep due to high overnight temps in the house an a multitude of other inconveniences.I was sold what was described one of your top-tier systems. I now am questioning my wisdom of staying with Conditioned Air for so long. Furthermore, and most of all, I am very worried that this a/c may well be a defective lemon and will extremely likely give us a very short, unpleasant and unproductive life.
Joe E is the epitome of a professional, including cleaning up (better than when he arrived!) and doing a timely and thorough job start to finish! Hes an asset to Conditioned Air! Thanks for your hard work Joe!
As usual, it was a very positive experience. Peter, the technician, was professional, courteous, and very well informed. He is an asset to the company.
Very professional, on time, answered all questions, left no mess and competitive price. A/C working flawlessly and as explained to us. No hassles, gotta luv it!
We use Conditioned Air for our AC system. We have had Marquis provide our service and he has done an excellent job. He is knowledgeable, patient, polite and organized. He takes the time to explain the best things we can do to prolong our AC system. If we need maintenance or service we will request Marquis.
On time, professional and personable. Would love like Peter R. To continue to maintain my AC unit.
Our thermostat broke around 9:00 PM. I called the company and an on call technician arrived by 11:00 PM. He installed a new smart thermostat and helped with its set up. He stayed until we felt comfortable managing it. Very impressed.
Jason Flynn, Comfort Specialist, is very knowledgeable and professional. He recommended the Daikin Inverter technology variable speed 5-ton unit which we are very happy with. I previously had a 5-ton Trane and the new Daikin condenser is half the size of the Trane, and much quieter. The air handler inside the house is also so quiet, that it always seems that the unit is off. The Daikin maintains not only the temperature very stable throughout the day, but also the humidity has practically little fluctuation all day long. This is by far the best AC that Ive ever owned. Thank you, Jason!
Great service call - got my issue resolved and also had routine checks performed. The tech was extremely knowledgeable and was able to diagnose my issue very quickly
Mark called ahead and came when he said he would arrive. Was friendly and professional. He spent about an hour going through our system and explained everything looked good. Was very pleased with Mark
Our service technician was extremely professional and competent. He explained our problem and described the technical details of the repair process in a way that we could understand. He also made a follow up call to make sure our equipment was working as it should. Again, he was very professional and polite during his conversation.
Air conditioning failed during the night 1.30am I called conditioned air at 8.00am they arrived at 10.00am found the issue and had it fixed by 11.30am great service wonderful technician
We have been using Conditioned Air for many years and have always found them to be on time, courteous and professional.
We were referred to Conditioned Air by our trusted local company Home Comfort Solutions (who we also love). Lorenzo was highly recommended, and he met our high expectations. He was prompt, professional, personable. He made sure the quote he gave us would meet our needs and our specific home- he went above and beyond in his inspection of our home. The installation and follow up have also gone smoothly. Everyone at Conditioned Air was wonderful to work with.
CA is very busy so customers need to schedule 6 month maintenance well in advanceTwo days after regular service the troubleLight came on and that was second time that happened after regular serviceMade an emergency call toEnsure no major water backup problemTech was great and it took him over 3 hours to diagnose and fix the problemTurned out the initial installation of this high end unit was not wired correctly thus creating a false positiveOverall I rate their service as high but there are some lesser experienced techs who may need more training and supervision
I would like to express my appreciation for a very professional and well done installation of a recently completed replacement air conditioner for my house in Florida. The positive experience began with our salesman, Jason Flynn, who was very informative and exuded trustworthiness. The installation team of Michael and helper Winston did a wonderful job on the installation. The work was very clean and timely done.This installation has further confirmed my positive experiences with Conditioned Air. My prior experiences with all of the previous technicians has always been great whether it was for maintenance or for repairs. Its nice to deal with a responsive and quality company like Conditioned Air.Thank you,Jim Bottiglieri
An amazing company. Great phone interaction, great sales reps, and installers who are on time, neat, polite, knowledgeable, and respectful.Who could ask for anything more?
From the point of quotation with Sam, including his follow-up to questions that I raised through the installation process with Juan, John and Jose, we were completely satisfied with explanations, approach and professionalism. We would recommend using Conditioned Air again and will engage them for our ongoing maintenance for the unit.
Joey arrived on time, did an excellent job on our HVAC system. He thoroughly cleaned, checked everything and also replaced filters. He is very professional and courteous.. Would recommend him and Conditioned Air to everyone. Thank you Joey!
Highly recommend this company. I dealt with them remotely due to CV19.First experience with them and they were professional and commincated status of the repair in detail and in a timely manner. Marcus the repairman was excellent in his work and explaining the options. .
Marcus was our technician and he was terrific! Extremely thorough and explained everything he did etc..Highly recommend Condition Air!
Peter R. Was fantastic! Very thorough and professional!
Weve been working with Conditioned Air for three years and they always do a great job for us. Always been pleased with the technicians and the work they do.
They charge way too much for simple fixes
Did excellent work was thorough and clean. Explained everything clearly and plainly. I will recommend use conditioned air to my neighbors and friends.
Great and professional service. A company that I trust to maintain my HVAC system. Recommend them highly.Professional service technician
Knowledgeable and professional. Also on time. Have used for years and will continue to use them.
They were professional and did exactly as promised. I would recommend this company.
Wonderful experience! The tech, Ronald L. arrived on time, with a mask,a big smile and an introduction. He asked if we had any questions orproblems before he began maintenance check. He then went aboutdoing his maintenance checkup. We had a question for him about ourhumidistat and he took care of it. We are very happy with this company and highly recommend them. Hopefully on our next service, we can have Ronald come again. He is a very good representation of Conditioned Airand is very professional.
I recently purchased a new HVAC system from Conditioned Air. The sales representative Jason was forthright and informative. There were no sales gimmicks or hard sales tactics. I compared prices to four other companies and Conditioned Air was lower than most. Their installers were prompt, courteous, professional, and neat. The installers explained everything I needed to know about the new HVAC system. I would highly recommend Conditioned Air for your HVAC needs.
Early for appt which was GREAT! Very professional and thorough. Highly recommend
Conditioned Air is always professional and always comes through. Their people are top notch. Weve been with them for 16 years.
Dave was great doing our AC maintenance indoors and out, doing an efficient job and giving us good advice.
Excellent service and very good communication. Always appreciate the thoroughness of the work and the recommendations for the HVAC system.
Very pleased with maintenance work and the service representative who came out to the house.
Excellent customer service and very Professional Service Representative.
After striking out with three other pretend cooling companies, I have found the expert. My first experience with them was at my rental. Havingcontinual cooling problems, the first company said it was a leak by thecondenser, the second said it was the coil, $3000 later still had cooling problems. Ken the condo specialist, ran the proper tests and with his vast experience finally fixed the problem with a new line set. The installation went perfectly even though the guys had to shovel the trench in 100 degree weather. This experience couldnt be better!My second experience was my personal residence. I didnt hesitate and called the experts. Over the phone they tried to save me a service call and gave me a couple tricks that I could try. I was temporarily successful but with the unit being 11 years old, the blower died. They came out and evaluated my unit and being the experts that they are, provided information that the current system was under developed for the space.We agreed to a new plan and Oscar came out to install the new system.In order to restore comfort, they worked 12 hours straight to complete the installation. Who does that? They do. Air conditioning in Florida is a requirement and Conditioned Air is the solution. The work is perfection, and they leave with the only evidence being a heavenly comfortable space. A+++++++++++++ save time and money, call them .
Every thing in in order. Joe was in and out in no time very smooth
Tech called when he was on his way. Did a complete job on maintenance on my system. Was professional and knowledgeable. Have used this company for several years and would recommend them.
I am 100% Satisfied Start to Finish from Jason the Salesperson to Ramses & Chris the Installers to the Billing Dept.Very Professional, Knowledgeable and Friendly with a Fair Price! They even put down mats in my home, answered questions and made sure I was 100% happy! Very Neat install! Cant say enough !
Conditioned Air responds well and their yearly maintenance plan is just what you need in the much harsher environment in Florida....they have great technicians too!
Dave did an excellent job of checking and cleaning.Pleased with his performance
John was my technician and he did the best repair job ever !
Amauri, M. was my technician today. Very professional. Would totally recommend him.
I had the best repairman come help me with my problems. He is so patient and explains what my concern is. He also shows how to solve it. He has been awesome. Thanks Conditioned Air.
I have had numerous companies but condition air is the best and the tech Marcus is the first true professional I have met in 35 years dealing with a/c companies
Professional in every step of the process. We appreciated their wiliness to negotiate the replacement price because of our history with them. Clean and respectful with the installation as well
Joe arrived early and performed the HVAC maintenance. He was thorough and professional.
Amaury Marquez was very professional and explained things well. Suggested some additional work needed without being focused on making a sale. Definitely use them again.
Winston and another gentleman replaced our furnace and AC. They showed up early and they were very nice and did a great job. We appreciate their hard work and would recommend this company to anyone looking for a new system or repairs.
The technician was knowledgeable and professional.
Great company. Good customer service
Great people. Friendly, very experienced, clean work area. I trust them so much that we bought another AC from them.
Great service very thorough, Answered all my questions
Wesmy was very professional and thorough. He came in with a mask and wore booties. Weve been customers for over 15 years.
Switched to Conditioned Air 3 years ago - OUTSTANDING service and response. Excellent maintenance work. Had one major problem with a serious ceiling leak due to equipment age - they came within 20 min. at 2:30 in the morning and not only took care of the problem, but helped clean up my house. Fantastic service !!!
Wonderful job.Very efficient, professional, helpful, knowledgeable. Would recommend in a heartbeat.
Awesome and quick communication and service
Called before arriving. Very professional. Did a very thorough check.
Excellent and professional service. Tech Amaurys Marquez very attenuative to details and courtesy. No rush job every aspect of service completed.
Technician was polite and knowledgeable. He explained everything in detail.
Technician arrived on time and did an excellent cleaning of the unit! He advised me to purchase a better replacement filter that would Be less stressful on my blower unit. Great service from a great company and an excellent technician.
We have been through what could have been a very difficult situation for Conditioned Air and for us, their customer. Conditioned Air went the extra mile, stood up for us and lived up to their “100% Satisfaction Guarantee” promise. We had Conditioned Air install a new Lennox AC unit and air handled in late June of 2019. Almost to the day one year later the outside coil went bad. Technically when their technician arrived it was “out of labor warranty”by just a few days. The coil itself was still under manufactures warranty. It was determined the coil had gone bad before the labor warranty had expired. We needed to call this to the company’s attention but once we did they acted on it. While initially charging us to reinstall the coil Conditioned Air reviewed the matter and returned every dime we spent on this, far exceeding our expectations. A company doing this just doesn’t seem to happen in today’s business environment, but that is what the company did. We have enjoyed our relationship with Conditioned Air and feel their technicians are second to none. Now, we feel the same way about the entire company and appreciate their actions toward us. We are 100% satisfied! Skip the hassle and just call Conditioned Air!
Very professional. Wear masks. Good company.
I will never use another a/c company besides conditioned air. NEVER!!! We liked the workers so much that we made them lunch
Prompt. Excellent service.Joey Musso was professional and friendly. He accurately and skillfully provided the necessary service.Thank you for a job well done.
Joey helped me get the correct wiring on my newly installed Nest thermostat over the phone! He was great. Knew exactly what was wrong and how to fix it. Google needs to really work on their Nest install videos as they were so wrong ... if you have a heat pump, the wiring diagram is very different than the video shows (orange wire to OB not W1). Joey got it straightened out for me in 3 minutes. 👍
Patrick was greatBecause of him, we shall use you again.
On time, professional, neat, efficient. Excellent service.
Joseph M. was absolutely fantastic. Timely, fast and informative. Highly recommend him! When ya call Conditioned Air, ask for him to come out:8
Conditioned Air continues to do an outstanding job. I always ask for Joey Musso. His courtesy, expertise, and professionalism is outstanding. I truly trust everything he says or does.
Professional, thorough and courteous service. Provides good advice for continued trouble free operations
Excellent service & professionalism always;Thank you!
Great company. Great people.It is a pleasure doing business with them
I usually don’t give a five-star rating, but our service technician, Joe, was so professional as well as friendly and timely. He fully explained the problem and the steps he needed to take correct it. Therefore, five stars.
Very thorough and high integrity service folks
Called a Conditioned Air on a Saturday afternoon because my A/C stopped working.Technician called before arriving, and arrived on time.Technician was very professional and knowledgeable.The outage was due to a blown capacitor, probably due to the electrical storm we had.The problem was resolved and the technician made sure the entire system was functioning properly.VERY PLEASED with the timely repair service.
Another very good service experience. Very professional employee.
Maint. 1/2 year service. Plus: Installed Platinum Carbon Air Purification, Whole House UV Air Sanitizer with Carbon Matrix Kit. Changed UV lights with Two Year Blubs. Feb 18/21
Very professional...have taken care of our ac since 2013...no issues
Very friendly, knowledgeable and professional technician and office staff
Conditioned Air was highly recommended! Dave, the Comfort Specialist met with us and explained in detail what was wrong with our system. He did not try to sell us more than we needed. Three service technicians showed-up early. Ramsee, Chris, and Francesco worked non-stop to complete the job. They were very professional, courteous, and took the time to answer any questions that we had. When they were done, they cleaned up everything to the point that you would not know that they had ever been there. Thanks Conditioned Air for a JOB WELL DONE!!! Wayne J
Mr. Amaurys Marquez did an outstanding job. Finally corrected our problem.
Our semi-annual maintenance appointment was for between 8 and 12 and Peter showed up right at 8 a.m. which was perfect for us. He was very friendly and explained every issue to us as he went along. We could not have asked for, nor expected, any better service. Weve used Conditioned Air for many years now, installed a new unit three years ago, and have been very please with all aspects of their service. Great job!
Peter the technician from Conditioned Air was excellent. He was professional, courteous and dedicated. He explained what he was doing every step of the way and worked diligently during the entire maintenance process. He exceeded my expectations.I purchased the bi annual maintenance plan and I trust that Peter will continue to be assigned to my residence.Job well done!
Your techs do a thorough and professional job.
Unfortunately, I went with a maintenance contract where you pay around $500/yr for them to come out twice a year and fiddle around. They also say that repairs cost less if you have a contract. When my AC blower went out, they quoted me $1100 to replace it. The part was $350. I decided to cancel my contract and do it myself. It took me 45 minutes after watching a YouTube clip. I later found out that the filters that were supposed to be cleaned and replaced during maintenance were never replaced. I had been running my AC for 4 months with no filters. No wonder the house was super dusty.Save yourself some money. Watch a couple YouTube clips and do your own maintenance. It’s easy.
They provided wonderful service by professionals who were great to deal with. Conditioned Air Rocks!