Luis and Jaime were very professional and knowledgeable. Arrived on time and performed the schedule maintenance. Afterwards they explained what they had done and gave simple recommendations regarding bushes around the units. Even took care of trimming them back.I am very pleased and highly recommend Posetek.
Just a quick note of thanks and praise for the fantastic team at Posetek. From the minute Alicia picked up the phone to the scheduling team to Frank our incredible repair man, the experience was wonderful. It isnt often that we take the time to say the good and my gosh we should more often. Let me quickly explain that by the time I reached Alicia that day my nerves were shot. I purchased an expensive fridge ... reputable brand and had a major failure. When I contacted the company I bought it from and subsequently the manufacturer I was told I would not be able to get help for weeks possibly even JULY! Can you imagine? So, here I am expecting a house full of family to arrive the next day for a week with no fridge! Sadly that same day I had a pipe break and had an emergency plumber at my house. LOL yep ... just one of those days!!! When I called Posetek, I was greeted by Alicia with true kindness, she listened to my situation and set proper expectations. Alicia took all my information and asked to do some checking and get back to me ... within a very short time she called back and was able to help expedite a tech on site that day! Frank responded timely and while the repair needed parts ordered ... what started off as a terrible situation resulted in a well executed response and efficient follow up. I cannot say enough good about this team of caring talented people. Thank you! Gratefully, MBB
I live in Canada, and used Posetek when I visited Florida on several occassions, I found their service and quality is second to none!! The head technician is the master of appliance repair, knows appliances inside out, Mr. Joe P. I called him from Canada when I had problems, that is how much confidence I had in him. Within 30 seconds of speaking to him, he had identified the problem and sent me parts. He instructed me over the phone and by video how to resolve the problem. I was more than happy to pay his service call and the parts. The company was incredible!!!
Great service, reasonable pricing. Honest people.
I have used Posetek for 3 different air conditioning systems and continue to keep a service contract with them. They offer very fair pricing for great quality systems. Two homes systems were installed that had nothing at all. Only window shakers! They did all the planning, duct work and system install perfectly. Joe is an awesome man and owner and will treat you like family. You will not be disappointed and he will always treat you fairly. Five star service in every way. I had a problem at my home right after hurricane Irma and Posetek rushed to keep me cool. Call them and relax!
5 star appliance service experience today!!!! I am not easily impressed, but Posetek was on time, called before they came and the gentleman, Angelo that serviced our appliance was fantastic! He was professional, communicated the issues and fixed everything. Great company and great person (Angelo) who helped us. Will definitely use them again due to the great experience - thank you Posetek!
These guys got on the repair super fast and efficient. I am all nice and cool after a day and half of letting them know it was broken.The other folks I called and asked for a service call have not even gotten to me yetTo bad I spent my money on the peeps that fixed my stuff
My experience was very positive. They were very timely in scheduling a service call for my Bosch washer. They keep me posted on their arrival time. When a part was necessary they took all needed steps to assure it was received asap. They then scheduled the final repair and completed the work perfectly. Kevin the tech was great. Very personable!!
Just came out and did their semi annual maintenance on my a/c and did their usual excellent job.I have been using this Company for three years and would not think of going anywhere else. Joe and his guys put in my new a/c after Irma knocked it out. They came out in a matter of days and at a very fair price. Their maintenance follow up is great. This is a very trustworthy group.
I wanted a mini-split unit installed in my garage and read good things about Posetek. They quoted a very competitive price and did the installation on time as agreed. About 8 months later I had an issue and they came out the next day and quickly fixed it under warranty. I recommended them to a friend who wanted to do the same thing and hes very pleased with them too. Highly recommended!
Joe, Christian, and the team are a pleasure to work with! Timely, thorough, and honest. I highly recommend them if you want top quality customer service.
Joe and his team are the best.They redid my whole HVAC system at a home I purchased and I couldn’t be happier.The price was very fair and they were punctual, very neat and the system works great.I wouldn’t ever go anywhere else.Joe even sent a crew over to do my mom’s house on the east coast. Again, they were incredible. I trust Joe and his team implicitly.
Today, Posetek fixed my gas dryer. The technician was Kevin, who is a professional. He called prior to the visit to let me know he would be on time. This little courtesy was appreciated.With an 8-year old dryer, I was expecting the worse, but Kevin let me know the make and model of the unit (Whirlpool) is a very good machine. A simple fix of the broken door switch and everything working fine.He took the time to check my dryer vent on my request and immediately pointed out the A/C unit was receiving lint from the dryer vent. He suggested how I could put up a physical divide, which would prevent the lint build-up on the A/C. This instruction was greatly appreciated and will help with the A/C life, once I remedy.I certainly look forward to using Postek again. They treat you right from the initial call to the actual service call. Very professional in appearance and attitude. You should have no worry allowing Posetek into your home. I will use them again.
Received quotes for A/C replacement from several companies and Posetek was by far, the best. The technicians were on time, courteous and kept a clean work area. The office staff were helpful and made things easy for me. I would gladly recommend Posetek to friends and family.
Joe and his crew did an amazing job replacing my air conditioner. They were promptly on time, efficient and his price was the best.I have been using Posetec for all of my appliance repairs for years and would not even think about calling any one else.Five stars to Joe and his team! ⭐️⭐️⭐️⭐️⭐️👍👍👍👍👍👍👍👍👍👍
We had to get a brand new ac unit plus all of our duct work done and they were professional, friendly and extremely efficient! They did a great job and now we have saved money on our electric bill and feel cool again inside😀
The utmost professionals, went above and beyond. and trustworthy! A motor went on my Air conditioning, and even though I didn’t buy it from them, technician researched, found it was still under warranty, and took the part to the supplier, and got a new one, saving me hundreds of dollars!! Servicemen, are with the company long term, and their quality of work and professionalism matters to them. Very impressive, I highly recommend them.
Excellent Service and great value. All around pleasant experience dealing with Posetek. Our AC has never worked better!
We are very pleased with the service we’ve received. Everyone at Posetek worked so hard and diligently. I would recommend this company. Awesome persistence and patience. God bless the guys who sweat all day long to keep us comfy in our A/C. ;)
The best service I have ever had the people are wonderful serve you explains everything in detail what you’re doing. Very good with follow-up and very professional. I highly recommend this company to anyone. Very much satisfied. Hands-on a five star company
I had a wonderful experience with their company. Christian and Joe are a delight to work with. Their workers were courteous and efficient. I had a whole new unit and ductwork installed in less than 2 days. A++ service
I have used them over 15 years & they are tops in their category. They called me back immediately, sent gentleman out to check everything and advise me in laymen’s English what I needed. They also were fast, professional and most of all prices were fair. I noticed one big aspect they were not interested in gauging me. I was so impressed of the quality of work. I would highly recommend this company including appliance repairs. Look no further I love this company feel so good knowing I have them in my corner. They are a 10!
I had a two hour window for arrival and called when the technician was 20 minutes late. I had other plans so was not happy to have to wait.Kevin called when he was on the way. He was so polite and professional. Kevin was very thorough. I am satisfied with the service except for not being on time.
My ac went down at 3am. Posetek had a repair person at my home by 8 am. It was up an running a few hours later. Great service and a great company
Angelo is diligent, thoughtful and attentive. Truly someone you want on your side when the appliance decides its not going to work today.
We are owner builders building a small home. Posetek helped us figure out the best option for a very unique Installation. Excellent service, excellent workmanship, excellent price! We highly, recommend Posetek Air Conditioning Services.
Best experience I have ever had with a service company. The technician was right on time and took care of the problem quickly and efficiently. The price was on target. Will use them for all my repair needs.
Kevin is the best appliance service repair man. He listens to what is going on with your appliance and jumps right in and fixes it. He is extremely knowledgeable and we always learn something from him and how to prevent further problems. We highly recommend Posetek and Kevin they have excellent customer service.
I live in Canada, I met Joe and his team years ago. I had a problem with my self cleaning oven door, and I had Joes contact number, the service was remarkable how he guided me to unlock the door. He knows appliances inside out!! Very hard to find someone as customer service driven and hands on as Joe from Posetek!!
I have had Kevin in my home to service a number of appliances. He his very knowledgeable and professional. If he will be late he always communicates with me. It’s nice knowing I can depend on Kevin.
Best value and best service in SW Florida. Prices were well under the competitors and very fast 24 hr service that Ive used a few times for the units theyve installed on several houses.
My service repair technician was very curious, professional and did a fantastic job. I would recommend Posetek to anyone😁
Always like working with Posetek for appliance repair, whether for warranty service or not. They are reliable and knowledgeable. Kevin, the technician was efficient, polite and on time. I will definitely use them again and recommend them for appliance service.
PoseTek was recommended to me by my warranty company when my washer had issues. Jr. was very helpful, worked much more quickly than I expected, and yet with a high degree of professionalism and care. He had me up and running quickly. I was impressed with the fact that they scheduled the appointment quickly, were on time and even contacted my as per my request by cell phone in advance of arrival so I could put the dogs on the lanai. I would gladly use PoseTek again for service on my appliances!
Posetek installed a brand new A/C system in my home and did an outstanding job and they have great prices furthermore very professional.
Posetek is very friendly and professional. Their technician, Kevin, showed up promptly and was knowledgeable and friendly. I will definitely be recommending them to my friends.
I broke the water/ice dispenser unit on my refrigerator by trying to super clean it. The entire unit needed to be replaced. Since my LG refrigerator was out of warranty, Posetek was recommended as one of the repair vendors. I had a very positive experience from the first phone call to the installation. Posetek ordered the part before they arrived, and the install was quick. Kevin (the service guy), was professional, knowledgeable, and personable. I am happy with their service and I would recommend and use them again. Thank you for fixing my mistake!
I was having problems with my a/c unit freezing up and not working properly. I call PoseTek to come by and take a look at the system. They determined that I had a leak inside the compressor. My only option was to replace the compressor. Since money is tight PoseTek worked with me by keeping my system up and running until I was able to pay for a new one.PoseTek installed a new system they were very thorough and professional. Some unforeseen problems arose from prior system installation. PoseTek kept me informed of the issues and all problems were resolved. Very satisfied with the work and professionalism. A++++ rating in my book.
Posetek came out and replaced our 2 ton air conditioning system it does not work correctly and they refuse to honor their work, system does not get past 77 degrees and they will not remove the system so we can get a proper company in the fix the problem they made. Just get BS stories about why it does not work, we want a system that runs the way it should. Buyer beware do pay until the job is to your satisfaction
Kevin called in advance and arrived exactly as stated. Diagnosed the problem with my gas grill and fixed it within 10 minutes. Also checked over the entire grill to make sure it was working properly and safely. Great Service!!
Great costumer service and very professional! Highly recommended and affordable!
Kevin called before he came and arrived when scheduled. He is very courteous and knowledgeable. I have used PoseTek several times and have been satisfied every time. The service techs are very helpful and have given me good suggestions.
Have been using this company for several years and they have always been right on time. Service is always great and the service techs are very good and friendly. Iwould recommend this company.
Best service I could ask for theyre very knowledgeable and professional. Would use again and I recommend there service.
We have had Posetek for different services and they are professional all the way. Kevin has repaired our washer, dryer and refrigerator and microwave. Air conditioning unit is on check up service 2 times per year to prevent those issues. Great job everybody!!!!!
I was referred to Posetek by Good Deals Appliances where I purchased my washer. Junior called when he was about 10 minutes away. Once he arrived, he set to work immediately and efficiently. He diagnosed the problem and, although he could not repair at the moment, gave me suggestions about how to alleviate the problem for the time being. I truly appreciated his honesty and frankness. Would definitely use them again and would recommend them highly to anyone.
Needed a major repair on my Samsung washer including a lot of parts and taking apart the entire machine To fix, Kevin from Posetek did a amazing job fixing our washer, it runs better then new! Customer service agents During my phone calls went over and above I feel like family! Next time I need A/C or any Applicance issues their on my speed dial, Thank you all 🤓
Service called reported 7-19-17 and took them until 7-29-17 to show up. Was there a total of 5 minutes just looked at Dishwasher and stated needed to order part. Called to find out where part was 8-24-17 and Jr showed up Wednesday 8-30-17 with the wrong part and again had to order part. They finally called on 9-2717 to install part. He was very rude each time he showed up stating it was our fault even though dishwasher only 1 year old and in perfect condition. Will not recommend this company and will cancel my extended warranty as well.
With out a doubt the best service call we have every had. The technician was very professional and took the time to find out exactly what the problem was and then gave us options for the repair. I would recommend Posetec Appliance services to my neighbors and friends.
Kevin with Postek did a fantastic job first identifying problem with our refrigerator and then fixing it. Very professional work and communication. Ask for Kevin!
Kevin fixed an ongoing problem. He was wonderful and the price was ok. Would definitely use them again
Very pleased with our experience.kevin called when he was on his way very professional & knowledgeable was able to fix the problem in no time left the place very clean the charges were very reasonable He is on our Recommendation List
Excellent, on-time service. Did some online research before calling Posetek Appliance; made the right choice and will use their services in the future. Highly recommend this company for professionalism, knowledge, and top-notch customer service.
Good work at fair price. Very cool:)
My fridge died at 6pm on a Friday night. I called and Joe came right out. Although he could not get the part needed that late in the day and on a Friday, he went all the way to another part of the county, picked up a spare refrigerator and brought it to my home free of charge! The office staff was so helpful too. They called me and let me know everything that was going on. These are great people!
Called them out AC not turning on. Tech said that AC system was ruined. Something about an electrical shortage and the condenser was shot. Wanted $3999 to replace the entire ac system. Call Another honest AC Company out. They came out and said your circuit breaker outside was off.... Make your own decision from that. $75.00 later the ac system runs perfectly....Their tech barely spoke English, but I understood the scam...Thank goodness there are other honest and reliable people in this world--Postek was not... 7/24 Update: Just received a bill for their service call, which their service tech did nothing but try and rip us off.
Our technician Kevin was very personable and knowledgable. Would call them again if we have any problems in the future.
Ive used Posetek on 2 occasions so far. First was a compressor on my Refrigerator. Posetek found it was under warranty and got all the parts covered by LG. They fixed it the day the parts came in. The second and most recent was for my dryer. The belt broke. It was fixed in under an hour. Thee visits and all of them were on time.
First class responsive service. Joe and Pedro were very professional and efficient. Clearly knew what they were doing and got the job done quickly and to my satisfaction.Would recommend them to anyone.
As a General Contractor for the past 40+ years, I have worked with many appliance repair contractors. Pose Tek is by far the best experience to date. The repair required multiple visits over several months. They followed through until the repair was complete. They went well beyond what was required of them.
I am a new home owner in San Carlos park. Posetek was recommended to me. to help with a refrigerator filter problem. which was repaired by Kevin who was prompted and experienced in the Samsung product.Christian Sanchez schedule Tim Heuschling to come to service my air conditioning Rheem unit which needed major cleaning and repairing to enter into the summer season. He arranged getting the work done by Manny, Angel and Issie they also worked late in the day to get me up and running efficiently.It was a pleasure doing business with this company and would highly recommend them.Fran Caporaso
These guys are quick to respond and professional.
I called 5 other places and these guys were the only ones that could do a same day check up. They were able to fix the broken part (a jammed thermostat on my dryer) without having to replace it. Instead of lying to me, they told me what they did and only charged me for labor. A lot of other places would have charged me for new parts too. The dryer works great now!
This is my second time working with Posetek and I will continue to use them from now on. This time they fixed a problem with my AC. Initially I got a quote from Bruno Air for $1,100, while Posetek was able to fix my problem under $500. This included a 1 year service agreement. This family run business is honest and deserves your business.
Excellent prices and customer service! Highly recommend A++++++!! Thank you
We had prompt service, and our experience was great. Our repairman, Junior, was very good in diagnosing our problem, and we would highly recommend him.Thanks again,Tom and Sharon McGrath
I was told I would have to replace a freezer door by one technician ($600). I called them for a second opinion and they determined that wasnt the case. They were polite, friendly, etc.
Prepared and very professional. These guys are quick, knowledgeable and easy to contact. I would recommend their service to anyone.
Have used Pose Tek for previous appliance repairs. Needed our washer repaired. Work was done in a timely manner and with professional service.
After months of waiting since the first time they came to repair my range hood they came out a second time to repair it and broke my ceramic cooktop before taking my range hood with them, still unrepaired. The next time I used the cooktop and discovered the damaged, I called them and now they are refusing to do the repair of the cooktop. We will soon be in court. P.S. I still do not have a range hood.
The technician said it is going to come in a week and you stick in like three weeks to come under the warranty then I have a featured and I buy from HH Greg and other problems when hes coming today to fix my Frigidaire they have a link and his leave the house and when I called him again to come to fix it hes never come to fix it and he says that hes going to come in Monday so thats me that I need to stay without water in my free here and shut down everything fall on the weekend thats ridiculous very very bad service never dont use this company