Just called yesterday because it seemed there was a duct leak in the attic. Very responsive! Sent Tyler out today. He called to give me a better time window and was on time. He checked the ducts in the attic but did not find anything leaking. So now I feel better! Thanks Tyler & Island Aire!
I highly recommend this company. With the really hot weather coming, our house had a well used 16 year old a/c system that we felt was time to replace before it went inoperable all together. After a few other quotes, it was obvious to me this was the company to choose. Ron came to our home to assess what we needed. He was the only technician to climb into our attic space and look and measure the supply/return ducts/hoses and routing. Then suggest us what changes were needed to correct the balance of cool air needed at weak flow spots in my home. Ron was the only estimator to do this. That was notable to me and made a big difference with my choice.Quite frankly, after getting the equipment and work estimates from Island Aire, I felt the other estimates from other HVAC companies were rip offs. They all basically offered to change the equipment at the same cost or more, none addressed or even looked at the attic hoses and duct work for air flow efficiency. While you are going to spend thousands for new equipment, what is the sense of it if your air ducts are choked or poorly routed? Youll spend extra in electric bills over the life of the equipment if this isnt right. Ron looked at this. A true HVAC professional.I also want to commend the three technicians, Shane, Justin, and Wesley that removed replaced my a/c system. The equipment install performed included the air handler unit, some improvements to flow/ ducting and hoses in attic, 6 wire install for newer generation thermostat and the outside condenser unit. I recognize this is hard work. They worked constantly on a hot day, having to perform and climb around my attic space/ jungle gym. Its a hot, dusty, and very confined environment. Attic temps probably at 115F or more. They worked with concern for us, to get the system up and running quickly to lessen temperature hardship on us. Their install was professional skilled and has excellent quality. The job was completed in about 7 to 8 hours. They left my house and areas they worked very clean. Thanks again guys.Choose Island Aire of Southwest FL for your a/c needs. My experience has been like when you find a good doctor, barber or car mechanic. Island Aire of Southwest FL is who will be my go to for air conditioning service.
The service as exelent. Ron made sure we understood everything step by step before making the purchase.The best PART We are getting a CONDO EXPRESS VOUCHER from Island aire by purchasing the equipment! Súper excited on taking a vacation after purchasing an AC system!!No One else offered this on their proposal!!Thank you Island Aire
My name is Tony, the google name is what I use at work . But I wanted to say Island Aire company is awesome! They came to our aide and helped us with our issues. We will never use anyone else . They came in one day fixed it and they were honest and fast . My wife has a brain tumor and we were grateful they were able to help us get AC back up . If I could do more then 5 stars I would . Update 7-14-21 Tyler I believe was my technician and did a great job completing the maintenance on our unit . Definitely glad I chose This company to do our A/c work .
Ron was here today. Had new Trane system installed by your company 4 years ago. Have to say that he was outstanding. Explained everything he was doing including showing me problem areas before he fixed them. Even was able to connect my system to my phone despite two other techs from your company previously here and unable to do so! 5 Stars for Ron!
Bo did a great job explaining the AC issue I had and he repaired it promptly. Very professional and a good fair value. Now on a scheduled maintenance plan for piece of mind.
I met Ron thru a water incident in the garage and it turned out to be the most positive experience to remedy our emergency situation.Ron not only did he tell me but he personally told me to hand him my phone so he can take videos for me.I trusted Ron completely and the job has been perfect.From then on they took over and resolved every issue and we were satisfy up until this moment. Looking forward till the next maintenance call .Once island Aire serviced us we decided to use them on a permanent basis and dropped the other company we were using.
Island Aire has always been a great company to work with. I especially like the technician that came today. His name was Alex and he was a extremely nice young man. He was even here earlier than expected which is always great when it comes to your air conditioning not working properly. Thank you Island Aire
Having given us a price quote till tomorrow, very satisfied with the 2 Gentleman that you sent out.
Excellent service as usual! We asked about dealing with possible mold issues and opted to get a UV system installed. Absolutely no high pressure sales pitch! We brought it up and were given the info we needed to make a decision.
I woke up to my AC shut off & water all over the floor around the unit. I called Island Aire, and they had someone out to me within an hour. They not only fixed the problem (which has happened before), they offered solutions to stop it from happening in the future. Then they quickly got everything complete, and my unit back to cooling again. Everyone was also very friendly, and easy to deal with. Thank you!
Island Aire has been taking care of us for 3 years . I have also known Ron for 3 years now. He provides excellent service and takes good care of us. Always available for emergencies.Ron recommended the Reme Halo years ago and we did it. I am very glad we did it it has really cleaned our air. Very happy we took his recommendation.Highly recommend island Aire to all my neighbors and family .
Michael from Island Air was very professional maintenence was done quickly, no issues found.
I want to give a big shout out to David who is always professional and yesterday very patient as I had to make some decisions about some repairs/replacements. I highly recommend Island Aire. I was referred to them years ago by a friend and I was so pleased with their technicians, staff, and services that I now recommend them to all my friends and family. If you are looking for a team of professionals that are honest, respectful, and I could go on and on, the team at Island Aire is it :-)
Very responsive with a quality A/C unit at a fair price. Sales and Installation folks were knowledgable and timely. Smooth process and had our guardhouse cooling sooner than any others offered.
Island aire is always on time do a great job.I purchased the machine from Ron 2 years ago and I still see him every time we do maintenance . I am a snow bird and I have had an episode with the machine and island aire has always been very responsive and taking care of me.I always recommend island aire to friends and family .
Both the office (Shirley) and service (Drew) personnel were first rate! They took care of me and my A/C problem, and both went over and above the call of duty. Their attention to the A/C problem at hand and their personal consideration was greatly appreciated. I thank them ever so much!
Drew was awesome! On time.Clean. Efficient. Polite. Will definitely use Island Aire again. Thank you Drew!
I have known island Aire for many years. My experience with other contractors has been very bad, UNTRUSTWORTHY.I met island Aire when we had a mold problem due to the second floor flooding into my house. I had a terrible mold smell in the house. After they remediated my house due to the mold I had another company cleaned the ducts.I met Justin the owner of the company and also recommended me cleaning the ducts, I was a little skeptical since I had already done it. However, Justin told me once we do with him it will be done and that problem will be solved.THE PROBLEM WAS SOLVED!!!I am very pleased so far with Island Air particularly Ron. Very happy with him .We have had a Purifier and uv systems in the ac systems and never had a mold problem again.Ron always does a great job servicing our unit.
Did things right. Good communication. Took time to explain what they did and answered questions. Beau was pleasant and professional. And so were the installers before. I highly recommend them.
Bo is an excellent technician that is very knowledgeable and professional. I have been very pleased every time he has serviced my HVAC system. The technician is the one who represents the company in the customer’s eyes.
Called one day, had service the next. Worked hard and professional, friendly and informative technicians. Very pleased. Would recommend
I have done business with Ron 4 years ago before in one of my houses. He recommended 4 years ago ductwork modifications when no one else did. I listened to him and followed his advice. After it was all done the difference in my ac and airflow was improvement on everything.Here I am now buying my second ac in my new house from Ron.I originally had a package unit outside. He recommendation here was to put a split system and change the ductwork.I trust him and let him made the decision that will benefit my home and my family. After the work was completed I was so Happy that I let him take charge. The work was done completely profession and on time. The air quality in the house is remarkable. Now we can breath fresh air and kill germs in this day and time that we have this VIRUS.thank you Island aire for always doing the right thing for me.And for having Ron as my supervisor for the project.
Marshall installed our machine, great job. I met Ron thru an estimate from Lowe’s . None of my other estimates talked to be about benefits or ways I can improve my airflow on my master bedroom . Ron provided solutions and we are very happy with the job performed. I would recommend Ron and island aire to friends and family . Thank you
It was a beautiful day in Naples, two days be the New Year, for Blake and Hector, expert installers from Island Aire of Southwest Florida, inc. to come and install a brand new Trane package unit. They were on time, friendly and personable and answered some questions about the unit before beginning the installation on the roof. They went about their work with efficiency and in a most professional manner giving me the confidence to know that this installation was done correctly. I will definitely recommend Island Aire to others in my community in need of service or a new unit. Happy New Year to all!!
Blake and Bubba did a fantastic job. Very nice and polite young men! Cleaned up really well, too!
Installed my unit 5 years ago and nee duct work no problems at all great Maintance program. Would definitely recommend them.
Blake and Bubba came to install my new ac unit. Everything about the experience was easy and communicated to me. I knew when they were arriving, what they needed from me, when they thought they would be finished, and updates throughout the process. Everything turned out great and Im very happy with my purchase. Thanks Blake and Bubba!
Air conditioning went out on Saturday called IslandAire.very professional.Told me when he would be there and not only did he call when on his way but company sent out text to let me know as as well . Technician fixed the problem quickly and we are cool once again!!!
Tyler is a great technician. Ive had him work on both my house and my mothers house and always does very professional work. On time and very friendly! Highly recommend him.
David did a wonderful job. He is fixing the problem and made sure to give us credit for our AC warranty. We get excellent service from Island Aire
Extraordinary Service!!! Amazed that I was able to speak to a service technician despite it being 11:30pm last night. Bo was beyond great! Friendly, informative and very knowledgeable. I would recommend this company to everyone who has an A/C needs even if its in the middle of the night!Thank you Bo!!!!
I was incredibly pleased with the great job Island Aire did with the installation of my new Trane air conditioner and new duct work. RON was very professional and knowledgeable. He took his time explaining the ins and outside of the air conditioning system and ductwork.The reviews about Ron is absolutely true..If I need him to look at something, he is always available.I was equally impressed with Shane and James who installed the air conditioning system and ductwork..They were phenomenal and incredibly personable always smiling and happy..Without complaining, they braved the 135 degree temperature in the attic and worked in tandem to prepare the air conditioner for installation and the ducts..The temperature in my house is perfect and very comfortable..Above all else, I am happy that they got rid of the mold in the ducts they replaced..I am a happy new home owner! Thank you Ron, Shane, James, and Island Aire..You come highly recommended!!👍
The guy that came to our house was very rude and condescending. At one point I had to ask him if he was angry that we called because our air conditioner wasn’t working. It’s the second time the same guy came to our house and he was very rude each time. We pay for regular service on our unit and it’s broken twice in the last five months costing us $700, In addition to what we pay for regular maintenance. If anyone should be angry it should be us.
David did an excellent job in diagnosing an ongoing issue with our A/C unit. He also provided a variety of options in great detail which was very helpful.
I have been a client of Island Aire for several years. This company comes when I call is efficient and I trust their advise and I wouldn’t use anybody else.Other companies that I have used didn’t show up on the time needed.I have had the pleasure of meeting Ron the service technician and also the owner of the company Justin.I highly recommend them to all my friends and familyAnne
Ron the technician was great. Very knowledgeable and personable. Highly recommend Island Aire.
Technician Drew was here promptly and did an excellent job servicing our a/c. He was polite and efficient.
Punctual, friendly, knowledgeable service. Alex got us up and running quickly and at a price that was no sweat.
I called to have a Representative come to my home to give an estimate on a new a/c unit. I had Gordon come to my home, and I found Gordon to be polite, knowledgeable, very informative, and easy to talk to and understand. This company aims to please, and Im glad I had the opportunity to meet with Gordon.
Very professional and explained things in terms I could understand
Recently relocated to NW Cape Coral and had an issue with one of our A/C units not cooling. Called Island Aire and was pleasantly greeted and put on their schedule. Tyler, their Field Supervisor, came out and did a thorough inspection/analysis of our issue and made recommendations based on his experience and our needs. Tyler went out of his way in explaining what we needed to address immediately, and offered options in how to remedy the performance of our unit. I would not hesitate to give them a call for your HVAC needs.
I’m extremely pleased with their emergency service . I really like a technician named David … competent, honest, bright and always zooms in on an issue to resolve it
Just had one of the best experiences with an air conditioning service supplier. Justin Ballard of Island Aire of SW Florida not only showed up during the designated time, performed the requested service on both our AC systems but was extremely informative on the condition and operation of our systems. This is the AC service provider we were looking for and will count on them to provide all our AC work in the future.Called Island Aire again to have them improve my AC plumbing, ducting and float switches installation following a water flooding problem. Douglas and his partner Luis came out today replaced the wet insulation inside my air handler and made a very poor original installation (not installed by Island Aire) much, much improved as shown in the attached photos. Not only is the installation much cleaner but the improved switches should hopefully prevent another water disaster in my attic.
I hope I checked all the right boxes. Alex was on time, professional, Informative, and provided excellent customer service.
This is a bad company. We went through Lowes and they sent us this company to install a Ton and a Half unit. They installed the Unit in the wrong location. I spoke to a manager and they offered to remove the unit and place it in the correct location but I did not want to have patches on the wall. They offered a $200 refund that I never received, and after a month I had to call the company and had no one give me a call back. I received an email stating that they are send the check out now. I did not receive a call back when I asked for two people to call me back and nothing. I am very angry and will not recommend this company to anyone I know.
Answered the phone on a Sunday @ 5:30 PM. Provided me with a rough ETA and said they would call with 30 minutes notice, which they did 😊 Technician was very professional explained everything to me. Would recommend this company to anyone looking for an A C repair.
Ron was here to do the work very professional and let me k ow step by step what was going on.
Jake was very professional and explained very thoroughly the needed repairs to my unit. Island Air worked with me on the financial part as I am on a very fixed income I appreciated all of their help. I highly recommend this company.
I called Island Aire on a Tuesday nite, as the restaurant ceiling was leaking so much water, we had to shut down dinner service. Spoke directly to Beau, the technician from Island Aire, and he and his partner Drew were fantastic - came in just 1 hour from another job, took care of the backed up drain lines, and provided pics, thorough explanations, and informed us of 2 simple switch installations that were needed. Beau was thoroughly patient and knowledgeable, answering all my questions, and solved the problem. Excellent.
The evaporator coil on our a/c unit had a leak and needed to be replaced. The Island Aire tech (Beau) did a great job on the repair but a defect with the new coil meant another coil would need shipped and installed. In the interim, techs Beau and David went above and beyond to keep us cool until the unit was fully restored. Thank you to them and Island Aire.
Drew was Top Notch. Very professional and courteous. Would highly recommend.
Always great and super nice service! Beau & Drew are our usual techs and they are fantastic especially since our property has a lot of units, theyre always patient and happy to help.
David was informative and helpful with diagnosing the issues and assisting with choosing a new AC system.
David did a very thorough job of diagnosing and then repairing my AC. Thank you David and Island Aire.
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Dealt with Ron excellent communication, excellent service.When we first met other company wanted to replace my 10 year old system telling me it wasn’t repairable. Ron fix it for us last year and it still running. I highly recommend island site and Ron as a service person
Ron was a major help and super understanding would definitely recommend this company
Clean, fast, conscientious. NAILED the installation!Air flow is crazy!
I am replacing my old hvac system, I asked for a proposal for current system replacement 2.5 ton and a upgrade to a 3.0 ton unit as well, the sale tech quoted both while still here gave me a verbal, I asked for the email version he sent the 3.0 ton quote, while he was still here not left yet I approached the vehicle told the gentleman I only got the one quote so he says ok sending it now and drove away, when I opened the email it was the exact same 3.0 ton word for word, I am sending this review because I couldnt call him, he drove away without leaving a business card.
Showed up to do a semi annual inspection of an AC unit they installed a year ago today. Will and Peter were VERY professional and helpful. They took the time to installed my AC smart application on several devices in my home. They even did a thorough overview of how to use it and configure the app for anyone else if I needed. As far as professionalism and integrity come these guys set the bar. I would recommend 10/10 for friends and family. The way they represent the company makes me trust and respect the organization even more.
Hector and Blake were professional and very efficient.They did a great job... couldn’t be happier.
What a great experience with Island Aire. The team was very professional and efficient. I can’t wait to start cooling down with my new AC.
Ron was great to work with, very professional and he took his time explaining the necessary maintenance and repairs. We will definitely request Ron for future service.
They keep going until the job is done right! They work to satisfy the customer. Thank you Island Aire for my AC. I don’t want to be without it.
Bubba and Drew came out to diagnose my AC turning off and found water build up in the base of the AC. They were very pleasant, polite and professional. They came out the same day I called and fixed the problem. I would definitely recommend them for AC services.
We just had our first maintenance visit since the installation of our Trane A/C unit.Not sure if I left a previous review but just wanted to share how happy we are with the new system and working with Islande Aire. Tyler was great right from the beginning, helping us out during the estimate and financing. Also recommending an upgraded system and improved duct work. The installation guys were great too!Just after the install we had an issue that was not the fault of Island Aire, but they were out same day to get it fixed.We love our new system!!Great work Island Aire. Thank you!John & Jacki Lillie
Also installed surge protector on unit. Excellent service ever time, Thank You.
I put a new AC unit in during October and I was so pleased with the results that I just had my larger unit replaced. I was in NY when the first unit was installed. I was present for this installation. I requested the same installers that I had last time, Marshall and Blake. They were very easy to work with. Very clean, efficient, friendly and professional. Highly recommended.
Beau Hawkins is an outstanding technician who is professional, efficient, personable, on time. informed and knowledgeable. Island air has been successfully servicing our A/C for several years and the office staff are always customer friendly. Thank you!
I called Island Aire this morning and they put me on the schedule for 1pm today! They arrived on time and were very honest and helpful about what the problem was and what needed to be done. They put me on the schedule again for tomorrow AM to fix the problem. Island Aire is the best by far that I have ever dealt with!! I will choose them every time!
BUBBA AND BLAKE DID AN EXCELLENT JOB. HIGHLY RECOMMEND THEM.
We need more Tylers and more companies like this in Swfl! Honest, affordable. Wont try to rip you off. Appreciated. A++++ and now Im a loyal customer! Thanks Tyler! You rock!
Shane and James did the the install on my new system and these guys were amazing. They were knowledgeable and answered all my questions. Install also came out beautiful I was impressed. Ill recommended Island Aire to all my family and friends..
The service is pretty good. I’m just concerned cause the new Trane air conditioner we bought has had 2 major problems and can’t get a number for corporate as I believe I have a lemon. It has froze up twice and shut down. Both time faulty coils. Then I was told I have a mold problem and had to get it cleaned and special lights. $2022. Last repair was $1500 plus just paid off the unit. Wish I had just kept my old unit it just was not keeping my electric bill down. I had bought the plan from Lowes to get it installed. Called Trane Air conditioner but my serial number was not on their big recall list. So I guess there is nothing they can do.
David was on time, friendly, and helpful. He was thorough and explained everything to me so I can take good care of my air conditioner! I will be recommending him to everyone!
I was having humidity issues in my home and wanted to make sure my A/C unit was running properly. I contacted Island Aire and Ronald Toledo offered to come same day. Ronald was professional, polite and very knowledgable. He’s the definition of excellent customer service! When he arrived he checked our Unit inside and out. He even climbed in the attic to check our duct work. He thoroughly explained and showed us everything that was concerning, making sure we understood which made us feel comfortable. Ronald provided us with different options in regards to repairs and never once pressured us to pick one. I am very happy we chose Island Aire and highly recommend them and Ronald. We were so pleased that we signed up for regular maintenance, which after seeing how gross our unit was, I highly recommend to everyone!
I will not use this company again! I had a service contract with them they came out on May 9, 2021 and serviced the unit. On July 10, 2021 the unit was not cooling I called and they came out and said the drain line was plugged. They charged $351.00 to clean out the drain line, which was just serviced 2 months ago. This company is a Total Rip Off, very unethical.
I am proud to be Island Aire’s 550th review. I can’t say enough about this company... honesty and integrity. Professional. Thank you Jake and Island Aire for treating me and my family right. Great job
We had a great experience with Island Aire. My wife and I had Alex out to perform a tune-up and review of our AC unit a couple of weeks ago. He was on time and his level of customer service was top-notch. He was very thorough with his visit and spent the time to explain to me best-practices for the unit going forward. He wore a mask when he was in our home which was appreciated as well. Ill definitely be using Island Aire for all of our HVAC needs going forward.
Beau spent lots of time with me going over all the parts and details of the services performed. Highly recommend him!!!
Blake and Marshall were terrific. They did the job in a very professional mannerThey receive my highest recommendation and I would recommend them to everybody.. Answered all of my questions, explained the system and they are very pleasant and accommodating. Also cleaned the site very well.
I called to see if they could remove and replace an existing through the wall AC unit even though they do not service or sell these themselves. The dispatcher asked the owner and he said sure thing. David came out today right on time and he was excellent! He took the time to help me find the correct replacement unit online, and delivered a very reasonable quote. I have also been using Island Air for my central HVAC system for 3 years and they have always delivered excellent service at reasonable prices!
Very professional happy smiling face very personable.