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Terminix
509 W Russell St, Fayetteville, NC 28301, United States
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Terminix

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mi
Review №1

Tyler Martinez Tech ID 1519 - Was Wonderful! Excellent customer service.HE WAS VERY POLITE, FAST AND ON TIME.

Co
Review №2

Kudos to Austin Dyal, my technician. He has worked diligently to dispose of all my Yellow Jackets. He has discovered and dug up several nests under ground. Hopefully, after the next visit, he will be sure that they are all gone from my yard. I am allergic and my yard service employee has been stung several times. Austin is professional and a diligent, hard working technician determined to win over the Yellow Jackets.

Be
Review №3

Charles Parker Technician #1261 is always professional, thorough, and always asks if there is anything else we need or would like him to do. Great customer service!

Br
Review №4

We love Terminix. We’ve been using them for years. Our technician is wonderful Jeff Ziegler. He is the only technician that we have come to our home. He knows our family so well. He’s always so professional, and very knowledgeable. My boys love when Jeff comes to spray.

Ky
Review №5

Austin is great! He is very friendly and professional. He goes above and beyond every visit and it is greatly appreciated. We have noticed a major difference since he has started treating our home. If I could give Austin 100 stars I would! Thank you Terminix for having such friendly staff!

Je
Review №6

We we’re selling our home and per the home inspector we needed to correct the moisture issues in the crawl space. We contacted Terminix. They came out and assessed the crawl space and and presented us with an affordable solution. They performed the service quickly and we were able to sell our home. Thank you Terminix!!!

Al
Review №7

Theyre very prompt and professionalism at all times. Will meet your needs

me
Review №8

Tyler (ID 1519) was awesome thanks for your service.

Va
Review №9

This company was great. Very polite and professional

Me
Review №10

Jeff - Technician # 1518 - has been servicing my home for several years. He is always friendly, professional, on time and very responsive to any questions or requests. We are completely satisfied with the quality and value of the products and services - ESPECIALLY JEFF !!!

Sh
Review №11

Chris, technician 1331 is always courteous and displays himself in a professional manner. He certainly is an asset to Terminex!

Ra
Review №12

Mr. Christopher is the best!! He is very professional and honest. He is very respectful and he always makes sure we get the right services. Also, Mr Daniel Delgado and his team did a great job with our termites treatment installation. Thank you for everything you guys do your team professionalism it is greatly appreciated

An
Review №13

Ryan Klack arrived on time with great customer service and answered all my questions. Would definitely recommend to my family and friends. 1376

Wi
Review №14

Terminex performed moisture control treatment in my crawl space today. Steve and Drew did an outstanding job - were very neat, friendly, answered all my questions.

Na
Review №15

Ryan (1376) was awesome! Thank you so much

ka
Review №16

Would Highway recommend Tech #1519 Excellent Customer Service

We
Review №17

Very informative gentlemen,very pleasant enjoy meeting him.

ju
Review №18

I was infected too much. I did enjoy the job and information was provided me. I personally to not see any ckckroaces anymore. There are probably still some sleepers. I really do appreciate the service.

Ty
Review №19

Professional service at an affordable priceRyan Klack #1376

Ma
Review №20

My service technician is Mr. Jeff Z. Hes great to work with and very thorough with his inspections.

An
Review №21

Ryan Klack is a nice young man he did an great job!!1376

Pe
Review №22

They havent completed the service. Call backs not timely. Ive called and so has my husband. Were waiting to see if they will do what the contract says in a timely manner. If the service isnt completed i will contact finance company. I will post updates

Ch
Review №23

I have had two very nice and knowledgeable tech come to my home to treat for home pest and every time they are here i learn something new and they get the job done.

Ry
Review №24

Great inspector! Great sale. Terrible customer service. The inspector failed to let me know there were going to be multiple visits to my home, as he just described one visit was necessary. Also, made appointments to come to my home without letting me, the customer know. And when I found out about the follow on appointments I made it very clear that their time didn’t work and asked to reschedule. Well the gentlemen working proceeded to come by two hours early because they were in the neighborhood. Then decided to argue with my wife.Great work and thanks for preventing termites in my home and treating my crawl space.Garbage and needs extreme improvement on customer service.

Be
Review №25

Austin is awesome!! He always takes super good care of us. Thank you all for your personable and dependable service. 👍

Tr
Review №26

Shane C. was very professional and very helpful

RO
Review №27

Spencer G. was very professional and very helpful

Cy
Review №28

Ive used Terminix for years! Great service and friendly and professional technicians that come into my home. I dont like bugs of any kind and with Terminix there are none!! Also, no lingering odors that run and your pet out of the house. I may see an occasional ant mound outside which they handle quarterly. If you want your home free of bugs....TERMINIX is your best friend!

He
Review №29

They have been out 3 times from the 29th.Got worse I go outside and spray myself and roaches come out the ground going up side of house where its supposed been treated for 4 months.I about to try orken running out of patient and maybe a refund.

Na
Review №30

Spencer was very thorough and professional

Je
Review №31

I havent had any major problems since theyve been coming out & I live on ex-farmland. My tech, Stephen, is very attentive & professional as he asks every time if theres any problems but hes also good to talk to briefly.

Re
Review №32

Had issues with carpet beetles had no problems last night finding them dead this morning! Thanks Jessie

De
Review №33

Used Terminix for over 10 years with no issues.

Rh
Review №34

During my quarterly pest control treatment, I was home and had the wonderful pleasure to meet Stephen Cook, Technician. Stephen was very professional and his customer service was outstanding! He told me up front what he was going to do and executed the tasks very meticulously and efficiently.Terminix is very fortunate to have Stephen on your team! Keep up the great work!

Ri
Review №35

I was told that the crawl space moisture barrier was not up to code and that th moisture there was causing fungus to grow. Even though Terminix had done the original job12 or13 yeas ago. I was still charged $30130

Sh
Review №36

Very good customer service. Very kind and thorough.

Cl
Review №37

Brought our first home and saw these big flying bugs call someone and they told me they are termites. Mr Jeff came in and never been bothered again around my home. Fortunately, for us if we do see them all we need to do is call Mr.Jeff our Terminix guy and he takes care of it. He’s really knowledgeable of what he’s doing and his job.

Ma
Review №38

Since having Terminix service for past 5 years, I have gotten nothing but Grate Service.Jeff is my Tech Guy, always on time, schedule, answers all my goofy questions about bugs.My only concern is when the office calls to schedule, they call on a 800 number, and I never answer those! So we play phone tag every time. I would like to have one number in my contacts so I know it’s Terminix calling.

St
Review №39

Anthony Morton came out and performed the installation of the termite bait stations around my house. He was super knowledgeable, professional, and definitely deserves a raise.

Sh
Review №40

Austin came over to check the traps and he did an awesome job answering all my questions and making sure my family and home are protected!!! We will all sleep safer because of Austins Awesome job and his great customer service!!!!

Wa
Review №41

I been with Terminix for a few years now . They are always punctual they call me regularly every month and set up a appointment and they come out on the time to do the regular maintenance. I dont have any pest problem ever since theyve been coming out .. Im totally satisfied with all the work that they have done. Im pleased to be a customer of Terminix Id recommend them to anyone who needs their service . I appreciate their support I thank you very much for doing a great service to our home.

Ba
Review №42

Always do good service

Ro
Review №43

Very thorough inspection

Su
Review №44

They also did a moisture barrier test.. Austin did my inspection. He was extremely polite and professional..A very enthusiastic young man...

Al
Review №45

We were very satisfied with our annual termite inspection the performance of the Termite Technicans that came to my residents. They were very professional, well prepared, on time and very knowledgeable of their responsibilities awesome Technicans they came with a very positive Attitude. I received excellent feedback on some of my concern during the inspection keep the good work.

Ca
Review №46

Had great service today from Joe Ortiz (tech# 1548). He came back to retreat some stubborn ants that are finally starting to get better. I called when I saw them appear again and he was out the next day. He didn’t just come out treat and leave. He asked me where I had seen them, walked the yard with me and pointed out a few more smaller piles forming. Thanks, I feel better with kids and my small dog’s being in the yard 😁

Le
Review №47

Great service from a technician that was knowledgeable and proficient. Did a great job and cared about it!!

Ma
Review №48

Terminix is an excellent pest control service.We have used their services for over thirty years.They are very dependable.I have no complaints with their service.They have serviced our home for termites,roaches.They have removed wasp nest and rid our lawn of ants.I highly recommend Terminix as your pest control companyThis is truly a five star company.The last star was touched by accident on this review.

re
Review №49

Chris Haney is an excellent technician. He is so professional and I appreciate his excellent service.

Ma
Review №50

I am very pleased with all aspects of my experiences with Terminix. They are always responsive, professional, on time, and provide good quality service at a reasonable price. I recommend Terminix for your future post control services.

je
Review №51

Very professional they social distance and mask up awsome job.

Me
Review №52

If your looking for a great company with EXCELLENT service go with Terminix. Jeffrey Ziegler is AMAZING. I can not say enough about him. so professional, kind, informative and beyond great. We love him and he is great with the residents and our staff.

Sh
Review №53

I did not have a real bad infestation of fleas but I called Terminix to spray for precautions to get rid of them completely. So far I have not seen any in the house or outside. I will continue to have the service each month to keep them away. The technician Jeff is very professional and is very knowledgeable about his job.

Ra
Review №54

Ive been a customer for many years now in different locations. Terminix is who I always get and recommend. They offer many other services, not just bugs and termites. Give them a call for free estimates.Keep up the great work you do y gracias.

St
Review №55

Recently had vapor barrier installed underneath home. Very impressed by quality and workmanship. The guys who installed the vapor barrier were professional and answered all my questions and did a great job cleaning up after they finished. Project supervisor, Justin, was extremely helpful throughout the process from initial inspection through to final inspection. I would highly recommend this service.

qu
Review №56

PEOPLE AT THIS BUSINESS ARE NOT ON THE SAME SHEET.. TRY TO CHARGE ME MORE FOR A SERVICE THAT I HAD ALREADY PAID FOR.

Je
Review №57

Prompt and professional from start to finish a little pricey but for guaranteed service no complaints here.

Ju
Review №58

We experienced an infestation of german cockroaches while using a competitor service for over a year. Although we called the company back on several occasions to complain that their service was not showing any signs of ridding the pests, we called Terminix. We noticed a 95% improvement on their first service. Understanding that it would take at least 3 applications to get rid of the pests, we have not seen not one cockroach after the second application.

Su
Review №59

Fast and thorough service! My problem was taken care of quickly and professionally. Great company!

Ma
Review №60

So I had finally had it. I was tired of trying to fight the pests on my own. I expected it to be an exorbitant amount of money but I was so tired.We got a free estimate by a very friendly and frank gentleman and it was absolutely reasonable! They even treat the ant piles outside as part of the service. We scheduled our first treatment right away. We had to do some prep work which was mostly moving food from areas to be treated.Billy was our technician. He arrived right on time and was super friendly and it immediately put me at ease. He was willing to answer all my questions and at the end it was like we were all friends. He’s very knowledgable and went the extra mile to make sure we were properly covered. We have a 18 month old and she even liked him. The stuff they used are kid and pet friendly. Even the spray he used, once dry is unnoticeable.

un
Review №61

Very professional. Great attitudes and character. Information knowledgeable. I enjoyed the visit. ThankYou for the great service

Ja
Review №62

They did not do the most important service I had requested which was the termite inspection of a particular area. And the services are not thorough enough as far as having my whole house sprayed down.

ka
Review №63

Austin Dual was great he took time to explain to me exactly what he was doing and why. Thanks

An
Review №64

I no longer allow Terminex in my home! He dripped poison everywhere he walked, and even sprayed my roll of toilet paper on the wall. I have dogs and he said it was Fine for them to walk in the poison- as I walked around trying to clean up behind him. He didnt like it when I suggested for him to lick it off his feet or for his children! Dont let them inside!

Ke
Review №65

Terminix does a very good job of keeping the insects out of my house.

Jo
Review №66

Wonderful experience. Very professional!

Wh
Review №67

I paid $150 for a one time treatment and it was not worth it. All the technician did was spray the corners on the inside and outside the home. He was here for around 20 minutes. I could have done what he did myself with a store bought pesticide for a fraction of the cost.. Big rip off and so not worth it

Jo
Review №68

Great service

St
Review №69

Not overly happy with my first service with Terminix, I was billed twice and when I called about it I was told it was a credit added to my account. To be applied to the my next service. Well the first service was not a good one. I was told they would do certain things and the guy didnt touch them. He blew through my house and all I felt he did was spray my yard. Im not a happy camper with them.

We
Review №70

I love the call backs in between the quarterly services. I also appreciate the information on prevention of issues.

Br
Review №71

Very professional and on time and our tech austin did an amazing job and very friendly thanx Austin

pa
Review №72

Whenever I have had any issues I get someone to respond super fast. They come inspect on their normal schedule as well as any needed assistance. I am very happy with the service

sa
Review №73

Thomas and Spencer came out and did a phenomenal job. When my mom found out the damage that was caused to her home she freaked out and ready to cry by the time these 2 gentlemen left they had my mom laughing and feeling so good about her decision. Not only did they took their time to explain the damage they educated us on each and every item they were going to fix. It felt like we were having a conversation with friends rather than strangers. They had my mom best interest at heart. Thank you your always welcomed here!

Pa
Review №74

Terminix did a great job on identifying the needs in my home. I called for attic insulation and they inspected the crawl space and identified some issues with the crawl space. The installers were friendly and did a great job. The representatives (Spencer and Mark) were wonderful to work with. I recommend Terminix for attic or crawl space needs.

Ki
Review №75

Andrew my rep was VERY good and informative. Gave me the best deal for my situation.

Ni
Review №76

I personally have been using Terminex for several years, because being in North Carolina its considered mandatory lol! Especially if you’re renting!! I’m a single mother with a teen. It just makes my mom duties that much shorter. I just want to thank Hunter and Mr. Simmons for being quick on their feet! I greatly appreciate so very much. Please request Mr. Simmons for premium service!-Sincerely NicholleeJ

Ve
Review №77

This companys enthusiasm for helping me return my home environment to its high level of comfort matched mine. That was only surpassed by its precision and promptness in achieving that goal and its employees genuine friendliness from Receptionists to Technician. All of whom patiently and happily increased my knowledge in their areas of expertise.

S
Review №78

Everything has been working well that was installed. Service is excellent.The representative that comes and checks my annual service is fantastic.

ja
Review №79

Needed a Termite Inspection performed and the results recorded on a state form.

ro
Review №80

I have been with Terminix for over 11 years and have not been let down yet. Techs are always asking is everything OK and they are on time. I would recommend this service for all. Thanks

Di
Review №81

Anthony is the best technician. He understands the science of pest control and makes talking about bugs a pleasant experience.

ru
Review №82

Jeff Shuman is very professional he has great valuu, the work was of high quality. I would recommend Terminix cross space installment to other.

jo
Review №83

Received the call from the automated system and Chris the technician arrived on time. He performed the service and told me how to get a copy of the invoice. As always great service by a qualified professional technician who I feel is a great ambassador for your company. Thank you for sending Chris to service our home.

Ka
Review №84

I have been with Terminix for years. I have had great service and very friendly people. Jeff does my quarterly outside spray and yearly termite inspection. You couldnt ask for a nicer guy and he does a great job.

Mi
Review №85

I have been a customer of Terminix for a very long time. Their service is on time and professional. I Would HIGHLY Recommend Terminix over any other company.

Ta
Review №86

Representative came to the house with nothing but a Business card. He was not helpful at all and cannot even give me quotes on services that I needed. so I still have no idea what I should be doing as far as getting my pest control service done.

So
Review №87

Terminix always call to let you know when they are coming. When they arrive, they let you know the services they are about complete. The technicians even treat my ant piles and clear the cobwebs from around the house. I dont even ask them to complete these tasks. The technicians are friendly and courteous.

Jo
Review №88

Jeff and Hunter have been point on about promptness,polite,they are educated on what their job is and how they can help me. Ive had Terminex for years because of their value.

Wi
Review №89

Terminex technicians have always been professional and informative when taking care of any issues I have had with pests in my home. They have always showed up on time and I have never had a long wait time between when I make a service request and my appointment day.

Da
Review №90

Such a great company had two technicians come out to check my house for termites. Spencer and Mark they were very courteous and early for the appointment. I would highly recommend this company as well as them.

An
Review №91

The tech is great always professional and punctual. The only thing that is disappointing is that I have to call every time to tell them I dont want something and its the same thing everytime. They will right everytime but still have to call. That is very frustrating they should be able to put a note in the system as a reminder for the next time.

ga
Review №92

Very good. technician is very through

Ar
Review №93

I only have great things to say about Terminix, they went above with our service. Ryan Oxedine was amazing, he was very helpful and gave us a ton of information. I would a million times recommend!

Se
Review №94

They also do crawl space vapor barriers and installation

Pe
Review №95

Steve with our local Terminex pest control just completed an inspection of our home. He was very thorough and informative. He provided us with all of the information we needed to select an appropriate pest service for our needs. He was extremely pleasant and helpful.

Ju
Review №96

I have used Terminix for many years and have always been pleased with the service.

Ro
Review №97

Exceptional service. On time; gets the job done quickly and efficiently!

sy
Review №98

Mr. Stephen did an excellent job in explaining everything about the termites prevention and the gutters and guards. I just purchased both. I appreciate how professional he was. Will recommend Terminix to all of my friend.

Le
Review №99

The service this morning was great. Very professional. Keep up the good work.Thanks Mr. Joseph Ortiz Tech # 1548

Jo
Review №100

Your service representative knows true meaning of customer service, prompt, courteous and thorough.Youre fortunate to have him representing your company.

Information
9 Photos
100 Comments
4.4 Rating
  • Address:509 W Russell St, Fayetteville, NC 28301, United States
  • Site:http://insect.com/
  • Phone:+1 910-484-5195
Categories
  • Pest control service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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